Great Western Rail

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Product Information Availability Booking Information Check-in and Travel Resources

About

Great Western Rail offers air-rail interlining and standalone booking with AccesRail 9B/450. Passengers can make a single booking that covers both the air and the rail segment (via a print at home ticket) to a selection of train stations. Passengers receive an intermodal ticket that covers both their flight and rail journey. Depending on which airport the passenger travels, train connections are slightly different:

Arriving at Heathrow Airport (LHR) Part of this interoperable ticket includes a Heathrow Express ticket to enable passengers to travel between London Heathrow Airport (LHR) and London Paddington train station. The passenger must change trains at London Paddington train station.

Arriving at Gatwick Airport (LGW) Passengers traveling from London Gatwick Airport (LGW) receive two rail tickets valid on FGW trains from the airport to Reading train station and from Reading train station to their destination. The passenger is required to change trains at Reading train station.

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Destinations

Great Western Rail offers train service between London Heathrow Airport (LHR) with a connection at London Paddington train station, or London Gatwick Airport (LGW) with a connection at Reading train station to/from the following destinations:

London Heathrow Airport (LHR) and London Gatwick Airport (LGW) from/to:

Bath (QQX) Bristol Temple Meads (TPB) Bristol Parkway (BPR) Cardiff (CFW) Exeter (EXS) Oxford (OXQ) Penzance (PZE) Plymouth (PLH) / Par (PCW) / St Austell (USX) Swansea (SWS) Swindon (XWS)

Map

View the map

Great Western Rail tickets are available as follows:

Standalone 9B/450 Interline Interline

Standalone sales (ticketed on 9B plate) are possible in these BSP/ARC markets:

2/9 ARC USA BSP Australia BSP Austria BSP Belgium/Netherlands/Luxembourg BSP Canada BSP Finland BSP France BSP Germany BSP Hong Kong BSP Indonesia BSP Italy BSP Japan BSP Macao BSP Malaysia BSP Scandinavia – Open in Sweden, Denmark, Estonia, Latvia and Lithuania. BSP Singapore BSP South Korea BSP Spain BSP Switzerland/Liechtenstein BSP Taiwan BSP Thailand BSP UK

Participating GDS’s

Abacus Amadeus Apollo Axess Galileo Infini Sabre Sirena Travel SITA Travel Sky Topas Worldspan

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Eligibility

Available worldwide.

Train Range

9B flights 5000 – 5999

Booking Classes

Anytime ticketsAnytime ticketsAdvance Tickets

First Class Standard Class

J-Class Y-Class Q-Class

Anytime tickets Anytime tickets Anytime tickets

Inventory

Minimum 11 months in advance

Auto Cancellation of Booking

One day before departure

Period of Validity

J-Class and Y-Class: GWR ticket is valid on any departure on the date shown on the ticket Q-Class: GWR ticket is valid only on the scheduled departure time on the ticket.

Heathrow Express: valid to be used within 48hrs of the travel date marked on the ticket.

Discounts

Child fare: under the age of 16

How to book it 4/9 Travel agents/airline ticket offices book the rail sector to/from LHR or LGW in conjunction with a flight to/from LHR or LGW. AccesRail replies to the booking that includes FGW segments indicating the need to check-in within 72 hours before departure of the rail segment at www.accesrail.com/checkin to retrieve their train ticket. All bookings out of London Heathrow Airport will be mapped to a Heathrow Express segment, where the customer will at the time of check-in be supplied with two tickets; One for FGW and One for HEX. Bookings out of London Gatwick Airport will include two rail tickets; one from Gatwick airport to Reading and one from Reading Station to your destination.

GDS Availability Display

The image below is a typical GDS availability display demonstrating a possible itinerary between London Heathrow and Oxford train station.

PNR Booking

The image below is a PNR booked on the GDS by a travel agent or an airline ticketing officer (ATO).

Refunds

Click here

Check-in

Check-in

5/9 Passenger visits www.accesrail.com/checkin within 72 hours prior to departure.

Passenger enters his/her first and last name and one of the following: PNR Locator or; e-ticket number.

Passenger prints the travel document, which is required for boarding.

Travel documents

At the time of purchase the travel agent issues the e-ticket and receives the e-ticket pickup number via Special Service Request (SSR). To retrieve their actual travel document, passengers must check-in prior to boarding the train.

The issued travel documents include one Great Western Rail ticket and a Heathrow Express e-ticket if the passengers is arriving at Heathrow Airport. Passengers arriving at Gatwick Airport receive 2 Great Western Rail tickets. The GWR ticket contains information on connections between two train stations, as seen bellow. They can be printed at home once the customer has checked-in on the AccesRail website.

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Heathrow Express E-ticket

Passengers traveling between Heathrow Airport and London Paddington Station receive a Heathrow Express e- ticket and a page containing information on connections between airports and train stations.

7/9 Seat reservations

Seat reservations are not included in the ticket. J-Class and Y-Class tickets are open-tickets so the passenger can board any departure with an available seat on the date shown on the ticket. Q-Class passengers can take any available seat on the scheduled departure.

Baggage policy

Travelers bring their own luggage on the train and must be able to handle their own luggage without assistance, within the following:

one item of hand luggage that must be capable of being held in their lap if required, plus up to 2 items of luggage each not exceeding 30 x 70 x 90 cm in size.

Airport Transfers

Additionally, passengers receive information on transfer connections between the airport and the London Paddington train station.

How to commute between HEX terminals and London Paddington station:

8/9 During the check-in process on accesrail.com passengers receive 2 tickets: one for Great Western Rail and one for Heathrow Express. Passengers are entitled to travel with Heathrow Express between London Heathrow and London Paddington train station. PDF printed documents are required to board: HEX and GWR.

From Heathrow Airport

If you’re arriving at Terminal 1 or Terminal 3, follow signs for trains to Heathrow Central station. From there, take a Heathrow Express service to London Paddington. Journey time is 15 minutes. In Terminal 5 the station is at basement level and reached by lift or escalator. All trains call at Heathrow Central and then run non-stop to London Paddington. Journey time is 21 minutes. In Terminal 4 take the inter-terminal shuttle to Heathrow Central (departures every 15 minutes – travel time is 4 minutes). From there, take a Heathrow Express service to London Paddington. Journey time is 15 minutes.

From London Paddington

Trains usually depart from platforms 6 and 7 from London Paddington:

If you’re going to Terminal 1 or Terminal 3, board any train and get off at Heathrow Central. Journey time is 15 minutes. For Terminal 5, get on the London Heathrow train at Paddington and stay on board at Heathrow Central – all trains continue to Terminal 5, arriving 6 minutes later. For Terminal 4, change at Heathrow Central and catch the free transfer service. These connecting trains depart every 15 minutes and travel time is 4 minutes.

From Gatwick Airport

The railway station at LGW is located at the South Terminal and is also just a few minutes from the North Terminal by a free shuttle.

Sales Manual

Download Sales Manual

Terms & Conditions

Travel is subject to the National Rail Conditions of Carriage. Please refer to the conditions on the travel document.

FAQ

What if the passenger misses their train connection?

For passengers in J-Class and Y-Class, this is not an issue as they can travel on any departure on the date shown on the ticket. For passengers in Q-Class, they can take the next scheduled train (subject to availability).

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