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Heathrow Airport Overview Heathrow Airport Overview J4 N M4 J4b E M4 L A N AY J3 J15 L O W OL A408 Slough H Reading S M4 A3044 I P The West S O A312 N A437 R E O London N T A A H M25 L D E P H A A4 R C K B T AT H Dollar W R O Thrifty A A A D Y A4 H J4a B AT H R O A D A4 A3044 Pod Parking Avis T5 T1, T2 & T3 Budget T1, T2 & T3 Hertz T Long stay Enterprise Long Stay Business U Europcar N National N A4 Alamo E Heathrow L Airport T1 T3 Terminal 1 Short Stay Short Stay T5 T2 Terminal 5 Terminal 3 Short Stay Short Stay Underground Avis Central Y A Budget Heathrow Express A30 Bus Station Terminal 2 W E Heathrow Connect Underground S J14 U A3113 Buses & coaches D A Heathrow Express C A O E R Heathrow Connect T H E S T Buses & coaches W T H M25 U Sixt S O T A F A315 R E A G G G Terminal 4 ’ S Underground R D A D R O Contents Heathrow Express T4 E S A I N Heathrow Connect S T Heathrow Airport overview 1 Short Stay Buses & coaches Check-in A315 Ground floor 2 A3044 T4 A30 0km 0.5km 1km 1.5km Level 1 (Departures level) 3 Long Stay & Business Departure lounge 4 0mi 0.5mi 1mi Arrivals Arrivals 5 Onward travel 6 Version 11 Heathrow T3 02/15 ©2015 LHR Airports Limited. Published February 2015. Shopping Terminal 3 Excess Baggage Company 16 Check-in Ground floor Ticket desks Air Canada 7 Finn Air 12 American Airlines 11 IranAir 23 14 American Airlines flagship check-in 14 Japan Airline 6 Zone G 13 Zone H ANA 4 Middle East Airlines 8 12 ASIG 9 Persian International Airlines 21 British Airways 13 Royal Jordanian 8 Cathay Pacific 3 Singapore Airlines 15 Entrance Dnata 10 Thai Airways 19 Emirates 2 Turkish Airlines 22 EVA Air 20 Virgin Atlantic 1 Zone F 11 Entrance Up to Services Departures Entrance Airline service desk Lift Toilets 15 Bureau de change Repack area Accessible toilet All Food and drink 10 Travelex 18 Smoking area Baby care All Shopping Zone E 16 9 Up to VAT refunds 17 Stairs Drinking 24 managed by Travelex fountain Departures Telephone Commercial exports 5 Trolleys VAT 17 VAT refunds Escalator refunds VAT refunds 17 managed by Travelex 8 Free Wi-Fi is available throughout the terminal. Network name: �Heathrow Wi-Fi Entrance 7 Zone D 6 18 Entrance 19 Down to Trains to London Up to 20 Underground Departures Central Bus Station Food and drink 5 21 Up to Shopping Zone C Departures 4 Entrance 22 1 23 Contents Up to Heathrow Airport overview 1 Departures Check-in 3 Ground floor 2 Zone B 2 Level 1 (Departures level) 3 Zone A Departure lounge 4 Arrivals 24 Up to Arrivals 5 Up to lounges Onward travel 6 Departures Version 11 Heathrow T3 02/15 ©2015 LHR Airports Limited. Published February 2015. Up to 18 American Shopping Terminal 3 Airlines lounge Boots 16 Rolling Luggage 8, 9 Check-in Glorious Britain 11 WHSmith 5, 10 Level 1 (Departures level) Along to Post Office 12 19 Virgin Atlantic 17 Revivals lounge 19 Food and drink Cafés Bars and restaurants Caffè Nero 15 Caffè Italia 1 16 Krispy Kreme 7 Leon 14 Pret A Manger 3 The Three Bells 2 Pub and Kitchen Services Airline Lounges Cash machine Special assistance 4 15 American Airlines 18 Escalator Stairs lounge Information Telephone Virgin Atlantic 19 14 Revivals lounge Internet facility Toilets Bureau de change Lift Accessible toilet All 13 Moneycorp 13 Multi-faith 17 Baby care All prayer room Travelex 6 Drinking 20 Pharmacy 16 fountain Down to VAT refunds 6 Trains to London VAT managed by Travelex Postbox refunds VAT refunds 6 Underground managed by Travelex Central Bus Station 12 Free Wi-Fi is available throughout the terminal. Network name: �Heathrow Wi-Fi 11 Fast track 10 9 8 Departures Security 6 7 Down to Contents VAT refunds Check-in Heathrow Airport overview 1 Check-in Departures Ground floor 2 Security 4 Special assistance Level 1 (Departures level) 3 1 Departure lounge 4 3 2 Arrivals 5 Arrivals 5 Virgin Onward travel 6 Upper Class 20 Wing Version 11 Heathrow T3 02/15 ©2015 LHR Airports Limited. Published February 2015. Up to Shopping 21 Multi-faith Terminal 3 prayer room Bally 43 Mulberry 49 22 Play area Boots 28 Paul Smith 48 Departure lounge (Family lounge) Level 1 Gates 23–29 Gates 30–42 Lounge A Burberry 16 Perfume Gallery 39 10 minute walk 20 minute walk Bvlgari 44 Rolling Luggage 35 Cath Kidston 32 Smythson 13 Caffè Italia 52 23 Chanel 8 Sunglass Hut 30 23 Dixons Travel 25 Ted Baker 20 23 Glorious Britain 36 Thomas Pink 7 20 Gucci 9 Tiffany & Co. 11 Harrods 42 Watches of Switzerland 12 24 19 23 Hermés 10 WHSmith 24, 33 17 18 14 16 Jack Wills 34 WHSmith Books 29 Jo Malone 50 World Duty Free 4, 41 15 13 41 MAC 51 World of Whiskies 37 25 Miu Miu 47 Zara 19 12 26 Food and drink Lounges 11 42 27 Bars and restaurants Admirals Club Lounge H Gates 13–22 10 40 Bridge Bar and Eating House 27 British Airways lounge Gates 13–22 Lounge F 45 Caviar House & Prunier Oyster Bar 45 43 Caviar House & Prunier Seafood Bar 46 Cathay Pacific lounge Gates 1–11 Lounge C 9 39 Oriel French restaurant and bar 14 44 28 Emirates lounge Lounge E Gates 1–11 Rhubarb British restaurant and bar 6 Executive lounge Lounge F Gates 13–22 Gates 13–22 Strada Italian restaurant and bar 17 Family lounge Lounge A 22 20 minute walk 38 YO! Sushi 26 37 29 No.1 lounge Lounge F Gates 13–22 47 Cafés Lounges F, H 8 Virgin Clubhouse Lounge H Gates 13–22 36 Caffè Nero 40 46 48 Entrance from Check-in EAT. 31 30 Pret A Manger 18 7 49 35 50 31 34 Services 6 51 32 Airline service desk 23 Internet facility Special assistance 5 4 33 Gates 1–11 4 Entrance Bureau de change Lift Stairs 10 minute walk from Check-in Moneycorp 38 Multi-faith 21 Telephone Caffè Italia prayer room Lounges C, E 4 Travelex 2, 15 Toilets 1 VAT Pharmacy 28 refunds VAT refunds 1 Accessible toilet All managed by Travelex Play area 22 2 Security Family lounge Baby care 52 Cash machine Lounge A Contents Drinking 53 Heathrow Airport overview 1 Commercial exports 3 Postbox fountain Check-in Entrance VAT from Check-in Information Seating refunds VAT refunds 1 3 Ground floor 2 managed by Travelex Level 1 (Departures level) 3 4 Free Wi-Fi is available throughout the terminal. Network name: �Heathrow Wi-Fi Departure lounge 4 5 4 Arrivals Arrivals 5 Special assistance Onward travel 6 53 Version 11 Heathrow T3 02/15 ©2015 LHR Airports Limited. Published February 2015. Terminal 3 Arrivals Ground floor Shopping Food and drink Boots 13 Cafés Excess Baggage Company 8 Bite 2 1 2 3 4 5 6 7 8 9 10 11 Voyager Entertainment Family 17 Caffè Nero 12 Voyager Entertainment 18+ 16 M&S Simply Food 4 WHSmith 14 Bars & restaurants World Duty Free 3 The Globe Freehouse 1 21 22 23 28 24 25 26 27 Services Airline lounges Cash machine Seating 5 29 30 4 American Airlines 19 Chauffeur service 6 Stairs 6 lounge 3 Customs Telephone Emirates Chauffeur 9 8 9 Drive lounge Escalator Toilets 7 Passenger area 3 Virgin Atlantic 11 Help point Accessible toilet All Revivals lounge Public area 20 Internet facility Baby care All 2 Baggage 22, 23, 25 10 enquiries 27, 28 Lift Drinking 29, 31, 32 1 fountain 15 Entrance Baggage reclaim Meeting point 31 32 Tourist information 14 13 12 Bureau de change Multi-faith 18 17 16 prayer room Tourist services 20 Moneycorp 21, 26 British Hotel Pharmacy 13 Reservation Centre Down to Travelex 7, 15, 24 Up to Up to Postbox UK Border Agency 5 18 Multi-faith Underground 11 Virgin Atlantic Car rental 10 prayer room Revivals lounge 19 American Airlines Central Bus Station T3 Short stay Free Wi-Fi is available throughout the terminal. Network name: �Heathrow Wi-Fi lounge carpark Departures Terminal 1 walkway Trains to London & Terminals 4, 5 Contents Heathrow Airport overview 1 Check-in Ground floor 2 Level 1 (Departures level) 3 Departure lounge 4 Arrivals Arrivals 5 Onward travel 6 Version 11 Heathrow T3 02/15 ©2015 LHR Airports Limited. Published February 2015. Terminal 3 Arrivals (Onward travel) Ground floor Shopping Food and drink Boots 12 Bite 1 Excess Baggage Company 6 M&S Simply Food 2 Voyager Entertainment Family 18 Voyager Entertainment 18+ 15 WHSmith 13 13 1–5 Bus and coach stop allocation Delivery 2–5 Car rental (off airport) 22 Dollar Thrifty, Sixt Help bus 1 12 21 Hotel by bus 6 Car rental (on airport) Avis, Budget, Europcar, National, Hotel Hoppa 17–18 Alamo, Enterprise, Hertz 6–10 Group travel 7–10 13 3 Car parking (off airport) 22 NCP Flight Path, Purple Parking, 2 4 Passenger area Purple Parking Business, Reeds Public area Exit from baggage 11 reclaim hall 6 Entrance 7 Services 5 Airline lounges Cash machine Smoking area 19 American Airlines 17 Chauffeur service 4 Taxi rank 20 1 8 lounge Internet facility Telephone Delta Airlines 8 Entrance 14 arrival lounge Lift Toilets 13 12 11 16 17 18 Emirates Chauffeur 7 Meeting point Accessible toilet All 18 15 Drive lounge Multi-faith 16 Baby care All 20 Virgin Atlantic 10 prayer room Down to Revivals lounge Drinking water All Up to Pick-up point Underground Up to Bureau de change Tourist information 21 22 16 Multi-faith 10 Virgin Atlantic Pharmacy 12 prayer room Central Bus Station Revivals lounge Travelex 5, 14 Tourist services 19 17 American Airlines T3 Short stay Postbox by British Hotel lounge Bus stop Reservation Centre Terminal 1 walkway carpark Departures Seating Trains to London Bus tickets UK Border Agency 3 Stairs & Terminals 4, 5 Car rental 9 Free Wi-Fi is available throughout the terminal.
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