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Unit 18: Schemes Questions Covered

• What is a Look and Feel scheme?

• What options are available in the Look and Feel wizard to customize the appearance of Agiloft?

• How can I apply different look and feel schemes to different sets of users?

2 Before we Begin…

• This unit uses a set of practice files during the hands-on portion of the exercises. • In ProProfs, navigate to the Set page. • Download and save the Icon Set Zip File and Sample Logo to your desktop.

3 Look and Feel Options

• Look and Feel options are accessed by navigating to Setup > Look & Feel.

• From here you can change the display of Required Fields, manage the appearance of the End and Staff Interface schemes, and change the Order.

4 Required Fields

• The Required Fields window is a single page that allows you to define how the system displays required fields. • The options selected in the Required Fields window apply to all users, and can be defined separately for User-record fields and for Wizard fields.

. You can define whether to use an asterisk* to denote a required field, where to position the asterisk, or whether to use some other admin-defined text through custom HTML.

5 Customizing Look and Feel Schemes

• Which Look and Feel scheme a staff user or end user sees is controlled by their Primary Team.

• The Look and Feel allows you to give different groups of your customers, or even internal departments, a distinct look and feel when they log in to the system.

• The End User and Staff Interface Look and Feel menus are essentially the same, although options not available for end users are not present in the End User menu.

If users are still using the horizontal layout option, they will see different options. The horizontal layout will be discussed in the following slides.

• Because the Staff Interface contains every possible option, we will walk through its tabs here.

6 Customizing Look and Feel Schemes (continued)

• Click the Manage Staff Schemes to open a table displaying the existing look and feel schemes. To access the wizard, click the Edit icon for one of the existing schemes or click New on the action bar.

• The wizard is comprised of tabs that govern each aspect of the interface. As you navigate through the wizard you will set the options for each interface element.

The options that you select in the wizard will set the CSS properties that display how Agiloft pages display in web browsers.

7 Look and Feel Wizard vs. Custom HTML

• It is important to understand that there is some overlap between the options in the Look and Feel wizard and the custom HTML options elsewhere, such as within Field wizards, the End User Interface, and the layout options in the Table wizard.

. For example, the Look and Field wizard controls the default display of heading text in a layout, but you can also use the HTML editor to change the appearance of an individual text heading in the Layout tab of the table wizard.

. Changes made in custom HTML sections will override the selections in the Look and Feel wizard. Record form text heading with custom HTML

8 Look and Feel Wizard and the EUI

• Agiloft offers two distinct end-user interfaces: the default HTML-based EUI and the Legacy EUI. The Look and Feel scheme wizard for end users allows admins to customize all of the Legacy EUI options, and some important aspects of the default EUI.

As a result, a few of the controls in the end user Look and Feel wizard apply to only the Legacy EUI.

• For example, the Content tab of the Look and Feel wizard allows you to insert an HTML header/footer in the staff interface and Legacy EUI.

• When you use the default EUI however, the header and footer are governed by records in the EUI Templates table.

In the default EUI, look and feel schemes apply to the table views, record forms, advanced search interface, and FAQ interface.

9 Global Tab

• The Global tab defines basic options that influence and control other aspects of the look and feel scheme, such as the base scheme, font choices, and a set of colors which are then available to apply to the various elements on subsequent tabs.

• The Select Base Scheme drop-down provides a list of existing scheme settings, which you can use as a starting point for a new look and feel scheme.

• Base fonts define the default font choices for the scheme.

• If the user’s system does not have the Primary base font installed, the system will attempt to use the Second or Third font to display text instead.

We recommend using only the most common fonts such as Arial, Verdana, and Times.

10 The Global Color Palette

• The color palette allows you to define up to 20 colors—either from a drop-down list or through hexadecimal color codes—which can then be selected when setting the appearance of other elements in the system.

• Click a color icon to open the Select Color window.

• Here you can choose colors either by moving the around the color selector, selecting a predefined color from the palette, or defining the color code by HSV or RGB coordinates.

Since HSV and RGB coordinates are alternatives, entering one type will automatically convert the other.

11 Additional Global Tab Options

• The Global tab also sets the logo, the icon that Staff layout options: appears in the , and the layout – vertical or horizontal.

The horizontal layout has been deprecated.

• The layout options are different for Staff and End User schemes in this tab, as shown here with Staff on the top and End-User on the bottom. End user layout options:

12 Practice

Change the Global settings

• Navigate to Setup > Look and Feel and click Manage Staff Schemes. • Click New on the action bar. • In the Global tab: . Select Light Orange from the Base Scheme drop-down and click Apply Scheme, then in the confirmation dialog click OK.

13 Practice

Change the Global settings • Define a range of new colors: . Color 1 – click the color icon. . Color 5 – use the drop-down to select  In the Select Color dialog, enter RGB values of White. 195, 194, 218. Click Apply to close the window. . Color 6 – in the hexadecimal field, enter . Color 2 – in the hexadecimal field, enter A1A1A4. F4F5F5. . Color 8 – in the hexadecimal field, enter . Color 3 – click the color icon. 616164.  In the pop-up dialog, enter HSV values of 241, . Color 9 – click the color icon. 52, 173.  In the Select Color dialog, enter RGB values of 0, . Color 4 – click the color icon. 37, 149.  In the Select Color dialog, select a light . Color 11 - in the color using the and . hexadecimal field, enter 34B233.

14 Practice

Change the Global settings (continued)

• Next we’ll add a logo to the top-left corner of the staff interface.

. You can use the generic sample-logo.png file made available with this unit, or any other image file you have on hand. • In the Change Logo section:

. Select Use custom logo, then click Select.

. In the pop-up window, click Browse…

. Navigate to the sample-logo.png file on your desktop and select the logo.

. Click Upload.

. Select the image from the list once it has been uploaded and click Select image and exit. • Click Finish.

15 Practice

Apply the Scheme

• In the Apply tab, enter ‘Green Gray’ for the Scheme Name.

• Apply this scheme to Primary team members of any of these teams, and select the Support Team.

• Click Finish again.

• On the next slide we’ll log in as a test user on the Support Team to view the changes so far.

16 Practice

Logging in as a Test User

• Log out of the KB by clicking the Logout link in the upper-right corner. This will redirect you to a login page.

• Here, enter support/support as the Login and Password details.

Be sure the name of your Training KB is selected in the Project field.

• Click OK.

• Open a few tables and records and to see how the navigational elements and record forms appear.

Keep in mind that the changes made so far will appear strange while the scheme is under development. Just follow along and it will all come together.

• In a separate browser window or tab, log into your Training KB as the admin user. This way you can periodically view the changes as the support team user while you as the admin user continue to modify the look and feel scheme.

17 Tab

• The Toolbar refers to the navigational elements at the top of most windows. It displays the tabs in a form and actions like Save, Cancel, Finish, and Next.

• The Toolbar tab customizes the appearance of these navigational tabs that appear in wizards and records, as well as the tab toolbar and the mouse-over behavior of tabs.

• Additionally, you can configure the appearance of pull-down menus in the Toolbar, including the language selection.

• The examples in the left hand column show in real-time how your new settings will look. Clicking the View HTML and the Styles button opens a text view of the HTML and CSS that make up the appearance of the element.

18 Practice

Change the Toolbar Settings

• Navigate back to Setup > Look and Feel > Manage Staff Schemes and Edit the Green Gray scheme again.

• Click the Toolbar tab.

• Make the following changes:

. Wizard’s Tabs – Font Color 6

. Wizard’s Selected Tab – Font Color White, Background Color 11

. Wizard’s Mouse-Over Tab – Font Color 6

. Selected Menu Item – Font Color 7, Background Color 11

. Menu Items – Font Color 8, Background Color 2

. Language Menu (Selected Item and on Mouse-Over) – Font Color 7, Background Color 11

• Click Finish, then in the Apply tab click Finish again.

19 Left Pane or Other Tab

• Depending on whether you are editing the End User or the Staff Interface, and whether you are using a Horizontal or Vertical toolbar, this tab will display different options.

. For End Users, this tab is called Other and includes the Calendar and the settings for the Go button on the search pane.

. For Staff Users, this tab is called Left Pane and controls the Calendar as well as the appearance of the left pane, which is only visible for staff users.

• Note that in this image, the Font Face is set to Use Primary Font. Remember, the Primary Font is set in the Global tab.

20 Practice

Change the Left Pane Settings

• Navigate back to Setup > Look and Feel > Manage Staff Schemes and Edit the Green Gray scheme again.

• Click the Left Pane tab.

• Make the following changes:

. Tool Title – Font Color 8, Background Color 2, Image None.

. Pane Body – Font Color 8, Background Color White

. Left Panel Mouse-Over – Font Color 8

• Click Finish, then in the Apply tab click Finish again.

• View the changes in the look and feel of the KB.

21 Body Tab

• The Body tab controls the appearance of the background, including the background color or gradient and whether to tile the background image.

• This tab also controls the appearance of , titles, and status messages.

• Other items in this tab include the scroll bars that appear in Explorer, and the appearance of the Go button for Staff users.

22 Practice

Change the Body settings

• Navigate back to Setup > Look and Feel > Manage Staff Schemes and Edit the Green Gray scheme again. • Click the Body tab and make the following changes:

. In the Background section, define a background gradient.

 Select as a Start Color #84E263

 Select as an End Color Color 11

. User Info/Language Bar – and Font Color White

. Links – Font Color 4

. Mouse-Over Link – Font Color 11

. In the Go Button section:

 Change the Mouse-Over Background Color to #84E263

 Change the Click Background Color to #212121 • Click Finish, then in the Apply tab click Finish again.

23 Tables Tab

• The Tables tab controls the appearance of tables within the system. • Options on this tab include:

. Action bar

. Header row

. Font choices

. Cell size

. Color scheme.

24 Practice

Change the Table Settings

• Navigate back to Setup > Look and Feel > Manage Staff Schemes and Edit the Green Gray scheme again. • Click the Tables tab and make the following changes:

. Action Bar – Font Color 8,

 Define a Gradient from top to bottom with Start Color White, End Color 6

. Action Bar on Mouse-Over – Font Color 6, Background Color White

. Table Header – Font Color 8

. Even Rows – Font Color 8

. Odd Rows – Font Color 8, Background Color 7

. Wide Cells in Odd Rows – Font Color 8, Background Color 2

. General Background for tables – Background Color #FFFFFF • Click Finish, then in the Apply tab click Finish again.

25 Forms Tab

• The Forms tab enables you to set the appearance of the elements in a record form.

• These include the following items:

. Record input fields

. Background appearance

. Widget title

. Navigation buttons

. Pop-up hints

. Error messages and warnings

. The table tree

26 Practice

Change the Forms Settings

• Navigate back to Setup > Look and Feel > Manage Staff Schemes and Edit the Green Gray scheme again. • Click the Forms tab and make the following changes:

. Common Field Area – Delimiter Color 8, Background Color White

. Form Background Color and Labels – Font Color 6, Background Color White

. Custom Field Labels and Form Title – Font Color 8

. Home Page Background – Font Face Helvetica, Font Color 6, Background Color White

. Widget Title – Font Color White, Background Color 6

. Navigation Buttons – Font Color 8, Background Color OS Color: Menu, Border Color 1

. Navigation Buttons Active – Background Color 5

. Navigation Buttons Mouse-Over – Background Color 6

. Form Action Buttons – Font Color White, Background Color Gray, Image None, Border Color 1

. Form Action Buttons Mouse-Over – Background Color OS Color: Button Text

. User Input – Font Color 8, Background Color White

. Heading Text – Font Color White, Background Color Gray

27 Practice

Change the Forms Settings (Continued)

• Click Finish, then in the Apply tab click Finish again.

• Test the changes in your KB forms as the support user.

At this point, the new color scheme should be complete. Bearing in mind that this is just a sample, go through the KB and see how the elements that you changed in the exercises have affected the appearance.

• Navigate back to Setup > Look and Feel.

28 Printing and Icons Tabs

• The Printing tab controls how a record will look when opened in view-only mode for printing. These elements include the background color, and field displays, and input instruction text on record views.

• The Icons tab displays a list of every icon in the system except table icons, and allows the user to select an icon to replace the default, or use no icon. To change the icon…

. Click Select / manage...

. Either click Browse to upload an image, or select an image from the list.

. Click Select image and exit.

29 Practice

Create a Custom Icon Set

• Navigate back to Setup > Look and Feel > Manage Staff Schemes and Edit the Green Gray scheme again. • In the Icons tab, click Select/manage under the Access icon. • Click Browse.

. Navigate to the practice-icon-set folder on your desktop.  In the pop-up window, select access-icon.png and click Open.

. Click Upload. . Scroll down to the bottom of the page to locate the icon, select it and click Select image and exit. • The icon will be refreshed on the screen: • Perform the following steps to replace each icon:

. Click Select/manage… next to an icon. . Browse for, open, and upload the icon from the practice-icon-set folder. . Select the icon from the list and click Select image and exit. • On the next slide, we’ll continue updating several icons.

30 Practice

Create a Custom Icon Set (continued)

• Replace the following icons:

. Home icon with home-icon.png

. Chat icon with chat-icon.png (Messaging)

. Setup icon with setup-icon.png

. My Assigned icon with my-assigned.png

. Last Opened icon with last-opened.png

. Email icon with email-icon.png (Communications)

. Tables icon with tables-icon.png

. Calendar icon with calendar-icon.png • Click Finish, then in the Apply tab click Finish again. • View the changes in the look and feel of the KB. • Navigate back to Setup > Look and Feel.

31 Content Tab

• The Content tab enables you to create custom headers and bottom sections to any Staff interface page by using HTML or uploading an image.

The End User interface also allows the use of custom HTML, but this is limited to areas of the system that do not contain interactive elements like table views and record forms.

HTML can be entered manually into the HTML text field, created within the HTML editor, or uploaded as a text file.

32 Apply Tab

• The Apply tab defines which teams the look and feel will apply to, whether the scheme will be the default for new teams, and whether the scheme name will be changed. • The ability to define a different look and feel for separate teams enables you to personalize the appearance of Agiloft to each environment, enabling your major customers to see their own logo in the End-User Interface, or provide visually impaired staff with a larger font. • In the Scheme Name section you can define a name or leave the current scheme name. • The Apply this scheme to section defines the teams that will see the Look and Feel scheme. • Click Finish to leave the Staff Scheme and return to the Look and Feel window.

33 Edit Tab Order

• The Edit Tab Order window, accessible by clicking Edit Tab Order in the Look and Feel window, defines the order in which the tabs and tables are displayed in the Toolbar of the Staff interface.

. The top list shows the order in which tables appear in the Tables section.

. The bottom list shows the ordering of the menu items in the left pane such as Home, Communications, and Last Opened.

• To reorder the tabs, them to their desired position.

Left-to-right in this window corresponds with top-to-bottom in the left pane.

• All changes will be made upon the next login and will apply to all staff users.

34 Look and Feel Recommendations

When you want to modify a look and feel scheme, we recommend creating a new scheme and saving it under a new name. You can still use the existing scheme as a base by clicking Apply Scheme on the Global tab. This allows you to test your changes and then either revert or refer to the original scheme. • Find good color options by browsing your organization’s or client’s . Pay close attention to the colors used in graphics, icons, logos, backgrounds, buttons, text, headings, and hyperlinks. • Ask your client or other people at your organization for feedback. Try showing them a couple of different schemes.

35 Basic Look and Feel Recipe

• This ‘recipe’ comes from our years of experience customizing KBs for our customers. • Start with the Light Orange scheme as a base. It is a neutral scheme that can be quickly changed to match a client organization’s color scheme. • By changing colors 1, 2, 9, and 10 of the global palette, you can quickly and easily make a striking difference to the user experience. • Find two hues (preferably contrasting) from the client’s website or logo. These will serve as the basis for the look and feel scheme. An eyedropper or color picker browser extension, such as ColorZilla or ColorPicker can be extremely helpful to find colors and retrieve their hexadecimal codes from a webpage.

36 Basic Look and Feel Recipe (cont.)

• For example, in the generic logo to the right we find the following colors:

. Green; #00CD5E

. Blue; #0069C1. • Use one of the two main hues as Color 1, and the other as Color 9. Keep in mind that gradients made from colors 1 and 2, such as the header bar, will appear in the UI with 1 as the lower color, and the gradients made from 9 and 10 will appear with 10 as the lower color.

. In this example we would use Green as Color 1 and Blue for Color 9. • If the website or logo contains any shades of the same hue (e.g., in a gradient from light to dark blue), use the second shades to complement the other chosen colors. To find a lighter or darker shade, enter the hex code for the original color in the color picker, then select the color icon and adjust the saturation level. Several tools on the web can also find complementary or matching hues. In this example, we can use Dark green #00934E for 2 and Dark blue #2644BF for 10.

37 Basic Recipe Example

• Here is the new look and feel scheme created from the recipe:

38 Look and Feel Unit Summary

• In this unit we have learned:

• How to create and edit look and feel schemes.

• How look and feel schemes interact with the EUI templates table.

• How to incorporate your organization’s logo and color scheme into the interface.

• How to apply different look and feel schemes to different user Teams.

39