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Interpreting and services for the .

Undeniable Helping you reduce the risks associated with working in multiple languages. Mastering the use of language services is mandatory in today’s world

Insurance in Canada and the need for multilingualism People are most likely to trust and purchase from people who speak to 11” their heart in their native language. Doing this consistently well requires effective, . Whether to new or existing GET A customers, managing a claim, or meeting Canada’s requirement for French content, clear and accurate communication is vital. FREE Interpreters enable multilingual communication during intake, statements, rehabilitation, or legal proceedings QUOTE Canada is not only officially bilingual, but also one of the most multicultural societies in the world. Our interpreters are always on hand – Interpreting in whichever language pair(s) your need – to facilitate communication between your colleagues, staff and people of Limited English Proficiency. [email protected] (416) 975-5297 One-stop language services provider simplifies your life We’re more than an interpreting services provider; we’re your Translation one-stop shop for your language services requirements – translation, [email protected] interpreting, copy , desktop , and more. Why not leverage our resources and experience the next time a need arises? (416) 975-5000 Leverage our resource base of professionals who understand Serving insurance professionals since 1971 insurance industry terminology, Certified to the world’s highest standards policy and procedure. 306-421 Bloor St. East, Toronto, ON M4W 3T1 • www.AllLanguages.com

shelna walker graphics 123 Scadding Ave, # 801, Toronto, ON M5A 4J3 tel. 416.456.9929 JOB NO CLIENT DESCRIPTION SIZE DATE hello. 1445 All Languages Direct 11x17 brochure- Version 11x17 May 27, 2015 FILE NAME: 1445 AL_AL_Insurance_Broch_v5

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World-class Interpreting Certifications Communication

Community Interpreting Provider The Language Industry Certification System (LICS) follows the European standard and is a highly regarded certification for community interpreting. It allows an interpreter to gain certification for a specific industry, such as medical or legal.

National Standard Guide for Community Interpreting Services We help health-care This certification follows the Canadian standard such professionals by providing that NSGCIS-AILIA certified interpreters have one or all of face-to-face or over-the- the following qualifications: post-secondary , phone interpreting services preferably a recognized degree in interpretation or a when and wherever they related field; the completion of a language proficiency need it. On the or at your desk... test; and documented experience in the field. Claims Experienced interpreting you can trust professionals are at your fingertips You want your translations to accurately communicate the facts and to contain Benefit from our experience in the insurance sector the correct terminologies and nuances. Our native-speaking language professionals will

11” We know exactly what questions to ask in order to understand your needs and select the most suitably qualified Interpreter available. We understand that accuracy consistently deliver the results you need, on and a solid understanding of industry terminology and procedure is essential. time and on budget. Reminder calls reduce missed appointments which save time and money Types of insurance materials we translate: We support adjusters We make sure to call the Limited English Speaking party a day or two before Emergency? • Accidents and medical reports • Policies with interpreting and/or the appointment to remind them of the upcoming appointment, as well as to • Applications • Quotes translation services. confirm availability. Connect to an interpreter • Claims • Receipts in less than a minute. • Death certificates • Release forms Good advice and fast service is Documents Over-the-phone • Manuals • Statements provided by our highly experienced interpreting interpreting team [email protected] Offering translators with specific experience in: Our Interpreting team offers over four decades of combined experience. They will match you with SAME-DAY INTERPRETING • Arbitrations • Interpreters that meet your business needs perfectly. 416-975-5297 • Auto insurance • Marketing materials • Dental policies • • Employment benefits • Risk • Surety bonds Where we interpret Here are some common settings and the types of interpreting we encounter. Insurance Legal Medical Locations Certified Translation Services Translate forms, policies, • Conference calls • Arbitrations • Assessments • Home visits reports, manuals, Canadian General • Client Meetings • Cross examinations • Occupational therapy sessions • Law Firms applications, and statements Standards Board • Settlement discussions • Discoveries • Psychological assessments • Medical Facilities ISO 17100:2015 into French, or 120 other CAN/CGSB-131.10-2008 • Statements of claim • Examinations under oath • Rehabilitation Programs • Official Examiners languages.

17”

World-class Interpreting Certifications Communication

Community Interpreting Service Provider The Language Industry Certification System (LICS) follows the European standard and is a highly regarded certification for community interpreting. It allows an interpreter to gain certification for a specific industry, such as medical or legal.

National Standard Guide for Community Interpreting Services We help health-care This certification follows the Canadian standard such professionals by providing that NSGCIS-AILIA certified interpreters have one or all of face-to-face or over-the- the following qualifications: post-secondary education, phone interpreting services preferably a recognized degree in interpretation or a when and wherever they related field; the completion of a language proficiency need it. On the road or at your desk... test; and documented experience in the field. Claims Experienced interpreting Translations you can trust professionals are at your fingertips You want your translations to accurately communicate the facts and to contain Benefit from our experience in the insurance sector the correct terminologies and nuances. Our native-speaking language professionals will

11” We know exactly what questions to ask in order to understand your needs and select the most suitably qualified Interpreter available. We understand that accuracy consistently deliver the results you need, on and a solid understanding of industry terminology and procedure is essential. time and on budget. Reminder calls reduce missed appointments which save time and money Types of insurance materials we translate: We support adjusters We make sure to call the Limited English Speaking party a day or two before Emergency? • Accidents and medical reports • Policies with interpreting and/or the appointment to remind them of the upcoming appointment, as well as to • Applications • Quotes translation services. confirm availability. Connect to an interpreter • Claims • Receipts in less than a minute. • Death certificates • Release forms Good advice and fast service is Documents Over-the-phone • Manuals • Statements provided by our highly experienced interpreting interpreting team [email protected] Offering translators with specific experience in: Our Interpreting team offers over four decades of combined experience. They will match you with SAME-DAY INTERPRETING • Arbitrations • Life insurance Interpreters that meet your business needs perfectly. 416-975-5297 • Auto insurance • Marketing materials • Dental policies • Property insurance • Employment benefits • • Health insurance • Surety bonds Where we interpret Here are some common settings and the types of interpreting work we encounter. Insurance Legal Medical Locations Certified Translation Services Translate forms, policies, • Conference calls • Arbitrations • Assessments • Home visits reports, manuals, Canadian General • Client Meetings • Cross examinations • Occupational therapy sessions • Law Firms applications, and statements Standards Board • Settlement discussions • Discoveries • Psychological assessments • Medical Facilities ISO 17100:2015 into French, or 120 other CAN/CGSB-131.10-2008 • Statements of claim • Examinations under oath • Rehabilitation Programs • Official Examiners languages.

17”

Interpreting and translation services for the insurance industry.

Undeniable Helping you reduce the risks associated with working in multiple languages. Mastering the use of language services is mandatory in today’s world

Insurance in Canada and the need for multilingualism People are most likely to trust and purchase from people who speak to 11” their heart in their native language. Doing this consistently well requires effective, professional services. Whether marketing to new or existing GET A customers, managing a claim, or meeting Canada’s requirement for French content, clear and accurate communication is vital. FREE Interpreters enable multilingual communication during intake, statements, rehabilitation, or legal proceedings QUOTE Canada is not only officially bilingual, but also one of the most multicultural societies in the world. Our interpreters are always on hand – Interpreting in whichever language pair(s) your need – to facilitate communication between your colleagues, staff and people of Limited English Proficiency. [email protected] (416) 975-5297 One-stop language services provider simplifies your life We’re more than an interpreting services provider; we’re your Translation one-stop shop for your language services requirements – translation, [email protected] interpreting, , desktop publishing, and more. Why not leverage our resources and experience the next time a need arises? (416) 975-5000 Leverage our resource base of professionals who understand Serving insurance professionals since 1971 insurance industry terminology, Certified to the world’s highest standards policy and procedure. 306-421 Bloor St. East, Toronto, ON M4W 3T1 • www.AllLanguages.com

shelna walker graphics 123 Scadding Ave, # 801, Toronto, ON M5A 4J3 tel. 416.456.9929 JOB NO CLIENT DESCRIPTION SIZE DATE hello. 1445 All Languages Direct Mail 11x17 brochure- Manufacturing Version 11x17 May 27, 2015 FILE NAME: 1445 AL_AL_Insurance_Broch_v5

BLACK CYAN YELLOW MAGENTA