The Size and State of the Language Services Industry, Including Ranking of Top 100 Lsps by Revenue
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The size and state of the language services industry, including ranking of top 100 LSPs by revenue. March, 2018 First edition ABOUT NIMDZI Who we are The language services industry is growing and there is no end in sight. For your company to dominate the competition and be ahead of the game, you require insight – and that is exactly where we come in. We come from diverse backgrounds in the language industry. We are a market research and international consulting company made up of analysts, consultants, LSP experts, and researchers. But we are all connected with one united goal – Helping our clients succeed. And yes. We know the industry. What we do With a global team management approach, we work directly with you, learning the ins and outs of your business so that we can help to customize and tailor your business needs on the global stage. When you localize your message to prospective global customers, you reach them on a much deeper level and that only means one thing – customers are engaged and interested. We help you to better understand and connect with your demographic. We build actionable insights and reports that cater specifically to your products and services. We provide the window into the ever-changing translation and localization industries. Working with us means building relationships with influential players – an essential part of penetrating your market. The future lies directly in the global market. We get inside the head of the localization users and focus on factors that are important to them. We research. We report. We advise. We direct. We guide. We’re here to help Looking to move into the global market? Want to establish the ultimate customer experience? Need some insight into how to adapt your products and services to have the look and feel of your target market? Dreaming of creating an ultimate user experience – one that will help to advance your marketing strategy and drive your business goals? We are here to help. 1 CONTENTS RESEARCH TEAM 3 Meet the analysts NIMDZI 100 (LSP RANKING) 5 The largest LSPs in the industry WATCH LISTS 11 Additional LSPs to keep an eye on METHODOLOGY 15 Our investigative approach GROWTH 17 Which LSPs are growing MARKET SIZE 19 The largest LSPs in the industry PATHS TO GROWTH 21 LSP Strategies for growing with the market MARKET ANALYSIS 23 Analyzing the findings CONCLUSIONS 26 Final thoughts www.nimdzi.com 2 RESEARCH TEAM Konstantin Dranch Language industry researcher, speaker and event organizer, Konstantin can be said to be the brains behind Nimdzi’s primary research machine. Formerly a business journalist and a strategist in a language technology company, he has unique insights into every situation. As Chief Researcher, Kostya makes sure that the data is being looked at from all possible perspectives. Renato Beninatto CEO and co-founder, Renato brings decades of experience everywhere he goes. With extensive experience in international consulting, market research, sales and marketing, Renato provides the strategic direction that helps Nimdzi better serve clients worldwide. Tucker Johnson As Managing Director and co-founder, Tucker takes Renato’s crazy ideas and puts them into action. Specialized in vendor side operations, global team management, large program outsourcing, and supply chain governance, Tucker is happy to share his operational experience with Nidmzi’s partners. 3 OTHER TEAM MEMBERS Sandra Olivera Sandra arguably holds the most important role on the team as the head of business development. Nimdzi’s mission is to provide a much-needed service by providing information and insights on language services. This means it is important to stay in touch with our clients and partners. Sandra is responsible for keeping Nimdzi’s fingers on the pulse of the industry. She coordinates outreach, collects feedback, and makes sure that the rest of the team stays laser focused on topics that matter most to our clients. Carreen Schroeder Carreen has worked in the language industry for over 20 years and has extensive experience as a translator, localization specialist, editor, copywriter, and educational researcher. Carreen goes above and beyond to research and deliver engaging, polished, and informative content often with a unique and entertaining twist. Carreen’s passion for language truly borders on the obsessive so she fits right in with the Nimdzi team! Rachael Ryan A conference interpreter who was too curious to stay in the booth, Rachael decided to delve into research. With her enthusiasm for languages and appetite for statistics, she is meticulous in extracting insights from whatever needs exploring. Languages and insights means only one thing… she’s right at home at Nimdzi. www.nimdzi.com 4 NIMDZI 100 Chances are, the information you came here for is the Nimdzi 100 Ranking, which is presented in the table in the following pages, where we rank the top language service providers by revenue worldwide. LET’S JUMP RIGHT IN, SHALL WE? 5 NIMDZI 100 Rank Company Country Revenue (USD millions) Note 1 Transperfect United States 615.0 v 2 Lionbridge United States 598.0 v 3 Mission Essential Personnel United States 576.5 e 4 Global Linguist Solutions United States 570.0 e 5 LanguageLine United States 450.0 v 6 RWS United Kingdom 380.0 v 7 SDL United Kingdom 367.0 fy, v 8 Hogarth Worldwide United Kingdom 257.5 v 9 Keywords Studios Ireland 248.0 v 10 SDI Media United States 220.0 e 11 Welocalize United States 200.2 v 12 Amplexor International Luxembourg 197.3 e 13 STAR Group Switzerland 164.6 v 14 CRESTEC Japan 132.7 e 15 CyraCom International United States 130.0 e 16 appen Australia 127.7 fy, v 17 BTI Studios Sweden 108.2 v 18 Semantix Sweden 103.0 v 19 Honyaku Center Japan 94.5 e 20 Pactera China 85.2 v www.nimdzi.com 6 NIMDZI 100 Rank Company Country Revenue (USD millions) Note 21 Donnelley Language Solutions United States 84.7 v 22 Ubiqus France 82.3 e 23 United Language Group United States 79.0 e 24 thebigword United Kingdom 76.9 fy 25 Datawords France 65.0 v 26 Logos Group Italy 59.8 v 27 Språkservice Sweden 59.1 e 28 Technicis Group France 50.7 v 29 KERN Germany 50.6 v 30 Transn China 49.0 v 31 CSOFT China 45.0 v 32 Morningside Translations United States 42.8 v 33 Verztec Singapore 41.0 v 34 Akorbi United States 39.7 v 35 Vistatec Ireland 39.5 e 36 VSI United Kingdom 39.1 e 37 SunFlare Co Japan 39.0 e 38 SeproTec Spain 37.3 v 39 Certified Languages International United States 36.8 v 40 CTS LanguageLink United States 36.0 e 7 NIMDZI 100 Rank Company Country Revenue (USD millions) Note 41 Telelingua Belgium 33.8 v 42 Stratus Video United States 33.5 e 43 TvCN Netherlands 32.7 v 44 xplanation Belgium 31.8 v 45 Livewords Netherlands 31.3 v 46 LanguageWire Denmark 30.4 v 47 Language Services Associates United States 29.0 e 48 ZOO Digital Group United Kingdom 28.0 fy 49 MultiLing United States 25.0 e 50 Alpha CRC United Kingdom 24.8 v Wieners+Wieners / 51 Germany 24.7 v Apostroph Group 52 Sunyu China 24.0 v 53 InDemand Interpreting United States 23.1 e 54 Techtrans United States 23.0 e 55 Skrivanek Czech Republic 22.0 v 56 Capita Translation and Interpreting United Kingdom 21.9 v 57 Abbyy LS/Traktat Russia 21.4 v 58 Argos Multilingual Poland 20.3 e 59 CBG Konsult & Information Sweden 20.2 fy, v 60 ProTranslating United States 20.1 e www.nimdzi.com 8 NIMDZI 100 Rank Company Country Revenue (USD millions) Note 61 Jonckers Belgium 20.0 v 62 Janus Austria 20.0 v 63 Translated Italy 19.2 v 64 HL TRAD France 18.6 v 65 Rozetta Corp. Japan 18.3 v 66 AAC Global Finland 18.0 v 67 EC Innovations China 17.9 v 68 Straker Translations New Zealand 17.5 e 69 CQ Fluency United States 17.3 v 70 MasterWord United States 17.2 e 71 Lan-bridge China 17.0 v 72 NLG GmbH Germany 16.8 v 73 VITS LanguageLoop Australia 16.7 fy, v 74 Amesto Translations Sweden 16.3 v 75 MultiLingual Solutions United States 16.0 v 76 Transline Germany 15.8 e 77 TRSB Canada 15.4 v 78 Multicultural NSW Australia 14.6 fy, v 79 Japanese Assistance Network Japan 14.0 v 80 Nordisk Undertext Sweden 13.5 v 9 NIMDZI 100 Rank Company Country Revenue (USD millions) Note 81 Globo United States 13.2 v 82 Lingo24 United Kingdom 12.9 e 83 itl Germany 12.7 v 84 EGO Translating Company Russia 12.5 v 85 mt-g Germany 12.4 v 86 LocTeam Spain 12.4 e 87 Lingsoft Finland 12.3 v 88 ICA Language Services United States 12.1 e 89 Ingenuiti United States 12.0 v 90 Hero Tolk Norway 11.7 v 91 Acclaro United States 11.7 v 92 ISI United States 11.5 v 93 Lylo France 11.4 e 94 Dynamic Language United States 11.3 v 95 Diction Switzerland 11.2 e 96 One Hour Translation United States 11.1 e 97 Snelvertaler Netherlands 11.0 v 98 A.D.T. International France 10.8 v 99 Language Connect United Kingdom 10.7 v 100 HansemEUG Korea 10.6 v www.nimdzi.com 10 WATCH LISTS Language services providers without a definitive revenue estimate In the below table we list companies that have had significant impact on the market, but for which Nimdzi was not able to get reliable data as of the publication date of this release.