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Study on the Size of the Language Industry in the EU
Studies on translation and multilingualism o The size of the language industry in the EU European Commission Directorate-General for Translation 1/2009 Manuscript completed on 17th August 2009 ISBN 978-92-79-14181-2 © European Commission, 2009 Reproduction is authorised provided the source is acknowledged. %R7`V]Q` Q .V 1`VH Q`: VVJV`:C`Q``:JC: 1QJ Q` .V%`Q]V:J QII11QJ !1J:C0V`1QJ R$R% %R7QJ .V1<VQ` .VC:J$%:$V1JR% `71J .V .%$% .V:J$%:$VVH.JQCQ$7VJ `V R R 1J$ QJ1CC 1J$ QJ%]QJ.:IV %``V7 J1 VR1J$RQI 1118C:J$ VH.8HQ8%@ % .Q`7 `8R`1:JV 1JH.V.::.#1JQI]% : 1QJ:C1J$%1 1H``QI%QJJJ10V`1 75(V`I:J78 .V `Q%JRVR .V :J$%:$V VH.JQCQ$7 VJ `V ^_ 1J 5 : C1I1 VR HQI]:J7 G:VR 1J QJRQJ :JR 1JHQ`]Q`: VR 1J :.1J$ QJ #8 .J /]`1C 5 GVH:IV ]:` Q` : $`Q%] Q` HQI]:J1V%JRV` .V%IG`VCC:Q`/12#.3( R11 .#`811JH.V:I:=Q`1 7.:`V.QCRV`8 JRV`#`811JH.V;CV:RV`.1]5HQJ 1J%V QQ]V`: V::I%C 1C1J$%:CHQJ%C :JH75V`01HV :JRQ` 1:`VR1 `1G% 1QJHQI]:J71.V`V:Q` 1:`VRV1$J5RV0VCQ]IVJ :JR%]]Q` 1: `:J`V``VR Q/$1CVVGQC% 1QJ R811 .Q``1HV1JQJRQJ:JR%QJJ5(V`I:J78 #`8 11JH.V HQRQ`R1J: V 1J V`J:C :JR 7 `%JRVR `VV:`H. :JR RV0VCQ]IVJ ]`Q=VH 5 I:`@V %R1V:JR `1:C8.V1::]]Q1J VRV0:C%: Q``Q`V0V`:C:CC`Q``Q]Q:CQ` .V 7%`Q]V:JQII11QJ5:JR`V01V1V``Q`V0V`:C7]`Q=VH V0:C%: 1QJ8 :R1:1Q` V`:R:JQ 1;]`Q`1CV1JHC%RV:%H1J.71H:JR/R0:JHVRVH.JQCQ$1V]%`%VR : .VJ10V`1 1V Q` 8`V1G%`$ ^(V`I:J7_ :JR 1VJ: ^. -
“It's Good for Them but Not So for Me”: Inside the Sign Language
“It’s good for them but not so for me”: Inside the sign language interpreting call centre The InternationalInternational Journal Journal for for Translation & Int&erpreting Interpreting Research trans-int.org-int.org Jemina Napier Heriot-Watt University, Scotland [email protected] Robert Skinner Heriot-Watt University, Scotland [email protected] Graham H. Turner Heriot-Watt University, Scotland [email protected] DOI: 10.12807/ti.109202.2017.a01 Abstract: This paper reports on findings from an international survey of sign language interpreters who have experience of working remotely via video link, either in a video relay service or as a video remote interpreter. The objective of the study was to identify the common issues that confront interpreters when working in these remote environments and ascertain what aspects of interpreting remotely via a video link are working successfully. The international reach of this survey demonstrates how working remotely via video link can be an integral part of bringing about social equality for deaf sign language users; yet according to interpreters who work in these services, ineffective video interpreting policies, poor public awareness and lack of training are identified as areas needing improvement. Keywords: video remote interpreting, sign language, interpreter experiences, interpreter perspectives, survey research 1. Introduction Due to the advent of technology, an increasing number of interpreter-mediated interactions are now taking place via the use of video. Interpreters are increasingly required to be involved in: (i) video conference interpreting (VCI), where there are two locations and the interpreter is in either one; or (ii) remote interpreting (RI), where all participants are together in one location and the interpreter is in a separate, remote location. -
Developing Quality Cost Effective Interpreting and Translating Services
Developing Quality Cost Effective Interpreting & Translating Services FOR GOVERNMENT SERVICE PROVIDERS IN IRELAND National Consultative Committee on Racism and Interculturalism (NCCRI) i ii FOREWORD Over the past few years, the NCCRI has been involved in working with Government bodies to improve services to members of minority ethnic groups. This work has ranged from involvement in drafting the National Action Plan Against Racism (2005–2008) (NPAR) and in contributing to intercultural strategies arising from commitments in the NPAR, such as the Health Services Executive’s National Intercultural Health Strategy 2007–2012; to managing cross-border research on improving services to minority ethnic groups in Ireland, Scotland and Northern Ireland.1 Throughout this work, a recurring theme has been the need for professional, accurate, high quality interpreting and translating services for people with low proficiency in English; this was confirmed in the NCCRI Advocacy Paper2 Interpreting, Translation and Public Bodies in Ireland: The Need for Policy and Training in 2007. Many migrants to Ireland speak some English or attend English language classes; however, this does not necessarily mean they have sufficient English to interact effectively with Government bodies; this is particularly true in stressful and critical situations, for example in a health care or justice setting. The increasing diversity in languages spoken in Ireland today means that provision of interpreting and translating has become a pressing need if people with low proficiency in English are to experience equality of access and outcomes in their interaction with key Government services such as health, justice, education and housing. Recognising that there had been little research on the need for, and experiences of, interpreting and translation services in Ireland to date, the NCCRI approached the Office of the Minister for Integration seeking support for the current study. -
REPORT 2 La Interpretación a Distancia Tecnologizada
REPORT 2 La interpretación a distancia tecnologizada (interpretación telefónica y por videoconferencia): Elementos caracterizadores y diferencias con la interpretación bilateral presencial Remote technologized interpreting (telephone-based and video-based remote interpreting): Main features and shifts with on-site bilateral interpreting Report 2. L’interpretazione a distanza tecnologizzata (interpretazione telefonica e in videoconferenza): Elementi caratterizzanti e differenziazione dall’interpretazione dialogica presenziale. 1 Table of contents/ Tabla de contenido/ Indice Presentación/ Presentation/ Presentazione .......................................................................... 3 1. Introduction.............................................................................................................. 12 2. A Multidisciplinary Theoretical Framework for the Study of Remote Interpreting 20 2.1 Telephone Interpreting .............................................................................................. 20 2.2 Videoconference interpreting ................................................................................... 35 3. A Methodological Framework for the Study of Remote Interpreting ...................... 41 4. Telephone Interpreting for Health Care Service: Potential Problems and Solutions ................................................................................................................................................ 52 5. Affordances of telephone interpreting in medical settings versus on-site medical -
Convo Application Final
Before the Federal Communications Commission Washington, D.C. 20554 In the Matter of ) ) Telecommunications Relay Services and ) Speech-to-Speech Services for ) CG Docket No. 03-123 Individuals with Disabilities ) ) VRS and IP Relay Certification Application ) ) Application of Convo Communications LLC for Certification as a Video Relay Service Provider October 30, 2009 Ed Bosson Vice President of Regulatory Affairs Convo Communications LLC 706 FM 2325 - Suite D Wimberley, TX 78676 512-410-1751 [email protected] Table of Contents I. Introduction!........................................................................................3 II. Description of Relay Services!.........................................................5 A) Common Carrier Requirement!....................................................7 B) Operational Standards!.................................................................7 (a) 10-Digit Local Telephone Number!...................................................10 (b) Emergency Call Procedure!.............................................................10 C) Technical Standards!..................................................................11 D) Functional Standards!.................................................................12 (a) Annual Complaint Report!.................................................................15 (b) Annual Compliance Report!..............................................................15 (c) Five Year Reporting for Re-Certification!.........................................15 (d) Ownership -
Interpreting and Translation National Policy
Interpreting and Translation National Policy Enabling equitable access to safe, effective and person-centred healthcare services through spoken, signed and written language communication support P a g e 1 | 37 Contents Page 1. Introduction 4 Purpose 4 Legislative context 5 Equality Act 2010 6 Aims and outcomes 8 Scope 9 2. Why is interpreting, translation and communication support important? 10 Accessing healthcare services and effective communication 10 Barriers to communication 10 Patient safety 11 Risk management 11 3. Interpreting and Translation 12 Establishing the need for an interpreter or translator 12 Interpretation 12 o Telephone interpreting o o Face-to-face interpreting o British Sign Language users and face-to-face interpreting 13 Translation 14 o Interpreting and support for patients, family o members and carers o Timeliness o Communicating with patients with language support needs outwith appointments 15 Continuity of interpreting services 15 Support for sensitive, vulnerable or traumatic work cases 16 Qualifications and registration of interpreters and translators 16 Bilingual staff members 17 Family, friends and carers 17 Where a patient refuses professional interpreting 18 support Out of Hours Provision 19 P a g e 2 | 37 4. Roles and Responsibilities 20 NHS Staff 20 o Continuity of interpreters o Administrative staff o Identifying service users spoken or signed language needs Senior leadership 22 o Training for NHS staff o Support for interpreters o Governance Interpreters 24 o Professional conduct o Responsibility of agencies Continuing professional development (CPD) and 25 training 5. Finance 26 6. Governance, Monitoring and Review 28 Documentation Monitoring and evaluation of services Service feedback - compliments, comments, concerns and complaints Contacting a Deaf patient over the phone/tablet device Review Equality Impact Assessment (EQIA) 7. -
Multilingual Transcription
Expand your reach with us Professional Linguistic Services polilingua.com 1. Company Profile 2. Professional Translation 3. Interpreting & Multilingual Transcription 4. Multilingual Voice Over 5. DTP & Multilingual SEO 6. Our Team 7. Our Clients 8. Contact Us polilingua.com Company Profile Starting business back in November 2002 as a translation services provider, PoliLingua grew extensively in order to successfully fulfill clients’ demands. Developing a vast range of language services, such as multilingual transcription, voice-over, international Search Engine Optimization (SEO) and more, we are happy to meet a great deal of our customers’ needs: from translating handouts for international symposiums to transcending business towards global reach. Once operating from home, now we have representation staff fluent in in New York City, Berlin, Paris, Chisinau and London. From start to present days, we always welcomed clients 9 languages big and small. Be it a large corporation or a one-man consultancy – every customer is equally important to us! Our dedication lies towards: making clients’ lives easier through our wide spectrum of services; delivering outstanding quality and excellent customer support; building great working relationships with clients and suppliers; ensuring happiness, safety and fulfillment of our staff; growing ours and our customers’ business. polilingua.com Professional Translation The globalization of many areas of business means that it’s vital for customers to have access to products and services in their own language. By translating aspects of your business, such as documentation, websites and software, you can ensure that you reach the largest market possible – therefore increasing your profits and decreasing customer problems through miscommunication. -
Making Translation Visible: Interpreters in European Literature and Film
Making Translation Visible: Interpreters in European Literature and Film by Robin Isabel Ellis A dissertation submitted in partial satisfaction of the requirements for the degree of Doctor of Philosophy in German and the Designated Emphasis in Film Studies in the Graduate Division of the University of California, Berkeley Committee in charge: Professor Deniz Göktürk, Chair Professor Winfried Kudszus Professor Mark Sandberg Summer 2016 Making Translation Visible: Interpreters in European Literature and Film © 2016 by Robin Isabel Ellis Abstract Making Translation Visible: Interpreters in European Literature and Film by Robin Isabel Ellis Doctor of Philosophy in German Designated Emphasis in Film Studies University of California, Berkeley Professor Deniz Göktürk, Chair This dissertation examines interpreter figures in European literature and film since the Second World War, from the implementation of simultaneous interpreting at the Nuremberg Trials to the growth of the European Union and the rise of a global information economy. I approach interpreting as an embodied act of translation, and the works I analyze explore the frictions that arise when an embodied subject is employed as a supposedly neutral medium of communication. In contrast to fantasies of instantaneous transfer and unlimited convertibility enabled by digital translation technologies, the interpreter’s corporeality attests to the material and culturally specific aspects of linguistic communication within larger processes of international exchange. Working against a tradition of effacement, I investigate aesthetic representations that render the interpreter’s body visible, audible, and even tangible, and thereby offer new possibilities for conceiving of translation as a multi-directional encounter rather than a form of hermeneutic extraction and transfer. -
Remote Interpreting Guide for Courts, Court Staff, and Justice Partners
Remote Interpreting Guide for Courts, Court Staff, and Justice Partners CLAC Remote Interpreting Guide Working Group Members: Thank you to the Council of Language Access Coordinators (CLAC) who volunteered their time and expertise to contribute to this document: Sandra Barrios (ID), Lisa Bell (FL), Brooke Bogue (NC), Carmel Capati (WI), Brenda Carrasquillo (NJ), Sheryl Connolly (NB), Richard Denney (GA), Gaye Gentes (MA), Andrea Krlickova (NV), Emy Lopez (CO), Anne Marx (CA), Kelly Mills (OR), Carol Mitchell (AZ), Elizabeth Reimer (KS), Aimee Rivera (NM), Richard Williams (LA), and Mary Rose Zingale (TN). Contents INTRODUCTION ............................................................................................................................... 4 REMOTE INTERPRETING .................................................................................................................. 5 END USER LOCATION ...................................................................................................................... 6 INTERPRETING SERVICE PROVIDERS ............................................................................................... 6 NEEDS ASSESSMENT ....................................................................................................................... 7 Determining when RI is appropriate ......................................................................................................... 7 Consider the nature of the event............................................................................................................. -
Focus: Interpreting ARTNER P NAE & ENSAUER W
The hronicle C A Publication of the American Translators Association VOLUME XXX • NUMBER 10 OCTOBER 2001 Focus: Interpreting ARTNER P NAE & ENSAUER W Net price: zero. No catch. www.star-transit.com The usual catch with free software on as is the terminology management the Internet is: it's a demo-version. package. But rather than us tell you all Not with Transit Satellite PE. Equipping the things Transit Satellite PE can do professional translators with a fully here, why not take a look for yourself – functioning package, it provides an ideal www.star-transit.com link to freelancers and employees alike. With all key features. No strings attached. STAR Language Technology, So the interactive training program is free, e-mail: [email protected] The Features Chronicle Ten Symptoms that Suggest Your Company May Not Be “In the Know” A Publication of the American Translators Association By Andy Ras-Work . 13 Volume XXX, Number 10 October 2001 Companies are being hampered by the inability of their employees to quickly create, share, and access information. To accurately diagnose this affliction, companies must look inward and recog- nize the symptoms from which they suffer. This article will pro- vide ten symptoms that suggest a company is in need of a knowl- edge management solution. A Gringa in Buenos Aires By Alexandra Russell-Bitting . 15 A report on the Third Latin American Conference on Translation and Focus: Interpretation in Buenos Aires, Argentina. Interpreting In Search of…. By Andy Ras-Work . 17 Knowledge workers spend extensive amounts of time searching for information both on the company intranet and on the Internet. -
What's in a Word: a Guide to Understanding Interpreting And
What’s in a Word? A Guide to Understanding Interpreting and Translation in Health Care ACknowledGemenTs This paper was funded by a grant from the National Health Law Program with the generous support of The California Endowment. It was researched and written by a joint Project Committee of the National Council on Interpreting in Health Care (NCIHC), and American Translators Association (ATA). The project was approved in May 2009 by the Boards of Directors of both organizations as listed below. ATA-nCIHC ProjeCT CommITTee Wilma Alvarado-Little, MA, NCIHC Special thanks to Assistants: Enrica J. Ardemagni, PhD, NCIHC Rashelle LeCaptain, NCIHC Joy Connell, NCIHC Barbara Rayes, NCIHC Jorge U. Ungo, NCIHC Esther Diaz, NCIHC Veronica Albin, ATA Walter Bacak, ATA Virginia Pérez-Santalla, ATA ATA BoArd of dIreCTors Dr. Jiri Stejskal, President Dr. Nicholas Hartmann, President-Elect Ms. Virginia Pérez-Santalla, Secretary Dr. Peter W. Krawutschke, Treasurer Claudia Angelelli, PhD Gabe Bokor Lois M. Feuerle, PhD Prof. Alan K. Melby Mr. David C. Rumsey Mr. Boris M. Silversteyn Dr. Naomi J. Sutcliffe de Moraes Ms. Lilian Novas Van Vranken Ms. Caitilin Walsh nCIHC BoArd of dIreCTors Wilma Alvarado-Little, MA, Co-chair of the Board Joy Connell, Co-chair of the Board Barbara Rayes, Secretary Maria Michalczyk, RN, MA, Treasurer Niels Agger-Gupta, PhD, Co-chair, Policy and Research Committee Enrica J. Ardemagni, PhD, Co-chair, Organizational Development Committee Shiva Bidar-Sielaff, MA, Co-chair, Standards, Training and Certification Committee Rashelle LeCaptain, Co-chair, Outreach Committee Lisa Morris, Co-chair, Organizational Development Committee Paz Angélica Snyder, Co-chair, Outreach Committee Jason Roberson, Co-chair, Membership Committee Karin Ruschke, MA, Co-chair, Standards, Training and Certification Committee Jorge U. -
3Rd International Conference on Non-Professional Interpreting and Translation 5 – 7 May 2016 Abstracts
Zurich University of Applied Sciences School of Applied Linguistics IUED Institute of Translation and Interpreting 3rd International Conference on Non-Professional Interpreting and Translation 5 – 7 May 2016 Abstracts NPIT Zurich Universities of Applied Sciences and Arts NPIT3 Exploring pathways, perceptions, and practices Probably the most widespread form of cultural and linguistic mediation, non-professional interpreting and translation has slowly begun to receive the recognition it deserves within interpreting and translation studies. Pushing the boundaries of many definitions of translation and interpreting, it encompasses a dynamic, under-researched field that is not necessarily subject to the norms and expectations that guide and constrain the interpreting and translation profession. Even the designation „non-professional“ is unclear, referring at once to unpaid, volunteer translation or interpreting and to translators and interpreters without specific training. NPIT3 provides a forum for researchers and practitioners to discuss definitional, theoretical, methodological, and ethical issues surrounding the activities of non-professional interpreting and translation. Thus, we carry forward the discussion initiated by the First International Conference on Non-Professional Interpreting and Translation (NPIT1) at the University of Bologna/Forlì in 2012 and continued at Mainz University/Germersheim in 2014 (NPIT2). Conference chair Advisory board Gary Massey Rachele Antonini (Italy) Marjory Bancroft (USA) Marjorie Faulstich Orellana (USA)