Organisations that may be able to provide Advice and Support

Advice and Information

Government Documents Oxfordshire County Council NHS 111 Online In multiple languages for download: Updates on Local Services during the Check if you have Coronavirus coronavirus, including information on symptoms

school closures and schools for key https://111.nhs.uk/covid-19 Stay at Home Guide workers children, as well as other council services https://www.gov.uk/government/publication s/covid-19-stay-at-home-guidance https://news.oxfordshire.gov.uk/coron avirus-information-from-the- government/ Social Distancing https://www.gov.uk/government/publication s/covid-19-guidance-on-social-distancing- and-for-vulnerable-people

Oxfordshire Clinical Commissioning Oxfordshire Association of Local Oxford Health Group Councils Update on visiting patients in any For advice on seeing your GP and other (OALC) of their inpatient units health professionals during the Posting daily briefings on their Local (i.e. The Warneford) coronavirus. News Section of the website, this is free https://www.oxfordhealth.nhs.uk/ Information and advice about to access for all councillors, whether a coronavirus can be found on the website. member or not: They do not hold patient information. https://www.oalc.org.uk/local-news [email protected] https://www.oxfordshireccg.nhs.uk/

Oxfordshire University Hospitals Doctors of the World Reducing the Risk Information and advice on going to the Latest NHS guidelines translated into Domestic Abuse advice and hospital 34 languages support https://www.ouh.nhs.uk/ https://www.doctorsoftheworld.org.uk/cor https://www.reducingtherisk.org.uk/cms/c onavirus-information/ ontent/oxfordshire

Support for Vulnerable People

Age UK Oxfordshire Community Connect ElWell Telephone Support Service Social Prescribing Service Useful information and support for over 70s. If you, or someone you 01865 411288 0300 004 0401 know is alone and struggling Information and advice available online [email protected] during self-isolation please get in touch, we are offering emotional https://www.ageuk.org.uk/oxfordshire/ https://www.oxfordshireccg.nhs.uk/do support phone calls for the elderly our-services/information-and-advice/ cuments/localities/north- across Oxfordshire east/meetings/2019-06/2019-06-12- Generation Games – Chair based paper-4b-Community-Connect.pdf 01865 238185 exercises to do at home [email protected] https://www.ageuk.org.uk/oxfordshire/ our-services/generation-games/ https://www.el-well.com/phone- calls-for-elderly/

Guideposts ICE Centre Laurel Leaf Guideposts’ Here For You service will ICE provides inclusive care & education Support and care for adults at offer free advice and support over the along with real choices for people with home and in the community phone or via webchat. disabilities 01993 358060 0300 222 5709 The centre is currently closed but [email protected] 0800 048 7035 support is available online and via phone https://www.laurelleaf.co.uk/ [email protected]

http://www.herefirst.org.uk/ 01993 846240 [email protected] https://www.facebook.com/theicecentre.co

.uk/

Oxfordshire Family Support Network Oxfordshire Learning Disability Yellow Submarine (OxFSN) Community! Virtual Support to existing service OxFSN is a not for profit organisaion run Online community for people in users and their family. Social by and for family carers of people with Oxfordshire to ensure children and support with gaming for other learning disabilities - both children and adults with learning disabilities people with a learning disability adults including autism get the best support as 01865 236119 possible https://www.oxfsn.org.uk/ https://www.yellowsubmarine.org.uk/ [email protected] https://www.facebook.com/ysubcharit www.ldox.org y/

Oxfordshire Association for the Blind Telephone and email support for those in need 01865 725595 [email protected] https://www.oxeyes.org.uk/

Food & Supplies

North Oxfordshire Food Bank Witney Besom Eynsham Food Bank (Covers Chipping Norton, Woodstock Provision of crisis food parcels to those Food Parcels for those in crisis in and Charlbury) who are in extreme poverty. Will only the Eynsham area serve those in absolutely critical need Chipping Norton – Tuesdays Service due to start on 30 March and cannot guarantee same day 2020 From Monday 6th April our Chipping Norton delivery distribution centre will be opening on [email protected] 07738 063083 Mondays, 10am - 11.30am rather than Tuesdays. 07929 721172 admin@northoxfordshirecommunityfoodbank .org.uk vouchers@northoxfordshirecommunityfoodb ank.org.uk http://www.northoxfordshirecommunityfood bank.org.uk/

Witney Community Fridge SOFEA Giving World Redistributing surplus food donated by Community Larder and support for Free goods for food business and local people to all Foodbanks across West Oxfordshire voluntary/community groups to members of the community distribute to most vulnerable 01235 510774 Witney Community Support Service, Register your group, request items, [email protected] Moorland Road, Witney, OX28 6LS pay for delivery, distribute https://www.sofea.uk.com/ [email protected] https://www.givingworld.org.uk/chari ty/ https://www.facebook.com/WitneyFridge/

Good Food Oxford Updated Information on community food supplies for the most vulnerable https://www.oxford.gov.uk/foodservice smap

Keeping Active

British Heart Foundation Sport England Living Streets How to get active indoors Tips to stay active while you are at Blogs and tips on walking and home coronavirus https://www.bhf.org.uk/informationsup port/heart-matters- https://www.sportengland.org/news/ https://www.livingstreets.org.uk/new magazine/activity/get-active-indoors how-stay-active-while-youre-home s-and-blog/blog/walking-and- coronavirus

Mental Health

Oxfordshire Mind Oxfordshire Therapy Service NHS Support for people who may be feeling Free online group support for Tips for mental wellbeing during anxious or worried about coronavirus individuals. crisis 01865 247788 90 mins for 10 weeks https://www.nhs.uk/oneyou/every- mind-matters/coronavirus-covid-19- [email protected] Self Referral - Email Kate staying-at-home-tips/ [email protected] with subject line https://www.oxfordshiremind.org.uk/he 'On-Line Support Groups' lp/crisis-help/

Mental Health UK Mental Health Foundation Rethink Advice and links for helping manage mental Looking after your mental health during Mental Illness Support well being during crisis Covid-19 https://www.rethink.org/ https://mentalhealth-uk.org/help-and- https://www.mentalhealth.org.uk/publicati information/covid-19-and-your-mental- ons/looking-after-your-mental-health- health/ during-coronavirus-outbreak

Community Volunteers

British Red Cross OCVA Oxfordshire All In Contact British Red Cross if you would Advice and Information for voluntary Tool for groups and organisations like to volunteer or there is a need for and community Groups to coordinate on the Oxfordshire volunteers near you community response to Covid-19 https://ocva.org.uk/coronavirus-covid- https://reserves.redcross.org.uk/ 19-advice-information-and-support- https://www.oxfordshireallin.org/ across-oxfordshire-for-voluntary- local-support-groups [email protected] community-groups/

Oxfordshire Community Foundation Volunteer Link Up Witney Land Army Coronavirus Resilience Fund Maintaining support for existing clients Building a coordinated community response in Witney to Covid-19. Funding for organisations meeting new Advice re safeguarding and data needs appearing as a result of protection for volunteers and volunteer [email protected] coronavirus. Funding for organisations to groups https://www.witneylandarmy.org/ recover stronger if operations or income https://ocva.files.wordpress.com/2020/03 are interrupted /volunteer-link-up-advice.docx https://oxfordshire.org/ Contact Volunteer Link Up to help in your community 01993 776277 [email protected] http://www.vlu.org.uk/

Age Concern Chipping Norton West Oxfordshire Scouts Next Door Age Concern in Chipping Norton have 5 (Witney Only) Nextdoor is the neighbourhood staff and 2 minibuses at Highlands and hub for trusted connections and Working on behalf of practices and are offering help and support including the exchange of helpful pharmacies in Witney to deliver errands and chat, other volunteers information, goods, and services. prescription medicine to people. welcome Join your neighbourhood by Witney residents should ask their GP signing up online or downloading 01608 64320 for this service the app https://nextdoor.co.uk/

Charity Commission NVCO KnowHow Guidance for charities to help run your Free advice (no need for membership) for charity during Covid-19 crisis organisations and volunteers during Covid-19 (supporting staff/volunteers, https://www.gov.uk/government/news/coron service users) financial advice avirus-covid-19-guidance-for-the-charity- sector https://knowhow.ncvo.org.uk/coronavirus

Children and Young People

CAMHS Thrive Witherslack Group Face to face consultations have been (Chipping Norton and surrounding Webinars to ensure parents, carers suspended but they continue to offer areas) and professionals are still getting support digitally and by phone. Advice the support they need at home. Practical support for children of Line has been set up and there are a struggling families (Chipping Norton) https://witherslackgroup.co.uk/w number of short videos and self help who have an urgent need for basic ebinars/ guides online. items (toiletries, bed, basic clothing etc) 01865 902 515 [email protected] https://www.oxfordhealth.nhs.uk/camhs https://www.thrive-northox.co.uk/ /oxon/

Family Lives Family Links Home Start Parenting Support Online Family Links Parenting Course Online Support for Referrals in Witney https://www.familylives.org.uk/ https://www.netmums.com/support/netmu ms-parenting-course-welcome http://home-startoxford.org.uk

Employment, Benefits and Financial Concerns

Citizens Advice ACAS Thames Water We give advice on many issues, including; Employment advice for employers and Priority Services Register - Support debt, understanding benefits, Employees for if your water supply turns off - employment issues, consumer rights and You can register for priority Helpline - 0300 123 1100 relationship problems. services if you have an ongoing https://www.citizensadvice.org.uk/healt Live Twitter Q&A session every Friday health condition or specific h/coronavirus-what-it-means-for-you/ at 10.30am to answer questions about communication needs. You do not time off work, pay, remote working. need to register if you are self- Advice Line Online advice and information. isolating or have coronavirus 0300 330 9043 https://www.acas.org.uk/advice 0800 009 3652 Help to Claim Universal Credit [email protected] 0800 144 8444 https://www.thameswater.co.uk/h elp-and-advice/customer- commitment/priority-services

Cottsway Gov.uk Turn 2 Us Financial Advice for Tenants Information on claiming Universal Advice and Support for people in Credit during Corona Virus financial need 0300 303 8618 https://www.understandinguniversalcredit. https://www.turn2us.org.uk/get- cottsway.housing@citizensadvicewestox gov.uk/coronavirus/ support/Benefits-and-Coronavirus- on.org.uk new

Please note that this information is correct as of 27/03/2020 and West Oxfordshire District Council is not responsible for the content.