A tool for Operational Safety
2020 Serving Safety
« We are here to serve the Aviation Industry, to do it efficiently, accurately and respectfully » Michel Gorog, Quali-audit CEO
Quali-audit Presentation – V8 2019 2 Quali-audit
• Audit Organisation (AO) accredited by IATA since 2006 to conduct IOSA and ISSA audits.
• Independent and wholly-owned subsidiary of Air France Group based in Paris Charles de Gaulle Airport.
• Provider of full range of audits, training, consulting and operational assistance in the fields of air operations in different languages (English, French, Spanish, Russian…).
• Capability to perform audits for commercial airlines, charter operations, corporate flight departments, helicopter, MRO, GSP, ATO, CAA.
Quali-audit Presentation – V8 2019 3 Our mission
Contribute to safer and more efficient air operations worldwide by:
• Closely supporting the IATA Audit Programs
• Developing and implementing Safety, Security and Quality tools
Quali-audit Presentation – V8 2019 4 Our core values
• Commitment to Safety and Quality
• Integrity
• Confidentiality
• Customer Focus
• Listen to our people
• Enjoy the work
Quali-audit Presentation – V8 2019 5 Our people – Headquarter Team
Quality Manager Chief Executive Officer Business Development Director - Mr. Stephane Baudoin - Mr. Michel Gorog - Mr. Joris Dutheil Deputy Managing Director Accounting Officer - Mr. Pierre-Henri Moreau - Mrs. Patricia Fontaine Administration & Logistics Business Development Manager - Mrs. Mireille Dipanda Ngalle - Mr. Amaury Delpech
Quali-audit Presentation – V8 2019 6 Our people – Team
• Multicultural team of 60 auditors with a very large experience (in average over 30 years in aviation) and originally trained and operational in various different airlines such as Aeroflot Russian Airlines, Air France, AHK Air Hong Kong, Air Serbia, Alitalia, Boliviana de Aviación, GOL, KLM, LOT Polish Airlines, Nouvelair, RwandAir, Saudia, Singapore Airlines and Ukraine International Airlines.
• Selected for their high professional standards, adherence to Quali-audit values and their motivation to serve our customers.
• Many created the IOSA, ISAGO standards and participate to their evolution.
• Worldwide services: Europe, Africa, Middle East, Americas, Asia and Pacific.
Quali-audit Presentation – V8 2019 7 Fields of expertise
• Air Operations: Corporate Management, Flight & Cabin Operations, Operational Control (Dispatch), Maintenance, Ground Handling & Cargo, Security • IOSA (IATA Operational Safety Audit) • ISAGO (IATA Safety Audit for Ground Operations) • ISSA (IATA Standard Safety Assessment) • LOSAe (Line Operations Safety Audit - expanded) • SAFA (Safety Assessment of Foreign Aircraft) • Quality • Aeronautical Regulations (ICAO, EASA, FAR) • SMS (Safety Management System) for Operator, CAA, MRO • Human Factors & CRM (Crew Resource Management)
Quali-audit Presentation – V8 2019 8 Our activities Our activities
• Audit, Gap analysis and Assessment
• Training
• Consulting / Operational assistance
Quali-audit Presentation – V8 2019 9 Audits, Gap analysis and Assessment
For your own operations, your partners’ or suppliers’ Audit • IOSA Audit • IOSA Internal Audit • ISSA Assessment • US DOD Audit for Civil Reserve Air Fleet (CRAF) carrier. • LOSAe • Quality audits • Other audit scope: ICAO, EASA, FAA
Gap Analysis • IOSA • ISAGO • ICAO audit preparation (USOAP) for CAA’s • Other audit scope: ICAO, EASA, FAA
Operational Safety Assessment • Evaluation of operations under selected scope and standards including: IOSA, ICAO, SAFA, EASA, FAA, own Customer’s standards
Quali-audit Presentation – V8 2019 10 Trainings
• Aviation Auditor Training • Advanced SMS Training • Refresh Aviation Auditor Training • SMS – Risk Management Training • Root Cause Analysis Training • SMS – Just Culture Training • IOSA Airline Auditor Training • Refresh SMS Training • Lead Auditor Training • Fatigue Risk Management System • Quality Management System Training (FRMS) Training • Ramp Inspection Program (SAFA) Training • Station Management Training • EASA Ops Training • Airline Operational Management Training • Refresh EASA Ops Training • Human Factors - CRM Training
• Compliance Management for Airlines maintenance and MROs Training • EASA Part 145 Training • EASA Part M Training
Quali-audit Presentation – V8 2019 11 Consulting / Operational assistances
Implementation of Operational Systems :
• IOSA, ISAGO and ISSA Assistance
• Organization & Management
• Documentation & Records
• Safety Management System (SMS)
• Security Management System (SEMS)
• Aircrew productivity / planning
• Quality system
• Qualifications and Training Programs
• Maintenance
Quali-audit Presentation – V8 2019 12 IOSA expertise
Stakeholder of the IOSA Program with :
• Representation at IOSA Oversight Committee and in the Task Forces. • Participation to all main meetings : AO Meeting, ETO Meeting, IATA Safety Conference, ... • Experience from our IOSA, ISAGO and ISSA auditors, IOSA Auditor Trainings and operational assistances.
Quali-audit Presentation – V8 2019 13 Some references…
Quali-audit Presentation – V8 2019 14 To contact us
Quali-audit Continental Square 1, Bâtiment URANUS 3 place de Londres, BP 17774 Tremblay en France 95727 Roissy CDG cedex France www.quali-audit.aero ------Mr. Michel Gorog, Chief Executive Officer Office: +33 (0)1 74 25 41 84 Email: [email protected] ------Mr. Joris DUTHEIL, Business Development Director Mobile: +33 (0)6 62 15 87 13 ; Office: +33 (0)1 74 25 41 88 Email: [email protected]
Quali-audit Presentation – V8 2019 15