Looking for information? Child Protection We will provide you with up to date and If you have concerns about the safety of a child accurate information or support you to find please call one of the following numbers: Introduction to help from other places. You can contact us at 030 33 33 3000 one of the offices on this leaflet. Ask for the duty social worker in your area Social Work Out of Hours Contact details Tel: 0800 811 505 Services

Main Council Contact centre Police 030 33 33 3001 (Ask for Family Protection Unit) Duty Social Worker - Stranraer Tel: 101 Ashwood House People come to social Sun Street, Stranraer Adult Protection work services for a wide Duty Social Worker - Nithsdale If you are being harmed or know someone who variety of reasons. 122-124 Irish Street, Dumfries is being harmed, tell someone. Duty Social Worker - Annandale and Eskdale Please call 030 33 33 3001. This leaflet will help Annan Town Hall you to know if you have High Street, Annan Caring for Someone come to the right place. Duty Social Worker - Stewartry If you are a Carer or young Carer and require Gardenhill Primary Care Centre further information on a range of matters 2 Gardenhill Road, Castle Douglas please contact: • Empowering Duty Social Worker - Newton Stewart Dumfries and Galloway Carers Centre Penninghame Centre • Supporting 2 - 6 Nith Street, Dumfries DG1 2PW Auchendoon Road, Newton Stewart Tel: 01387 248600 • Protecting Duty Social Worker - Upper Nithsdale Mill Hill Centre • Working With Others Corserig Crescent, Kelloholm, Sanquhar

www.dumgal.gov.uk 1254-14 /April 15 How do we work? There are a range of things that can help you Creative solutions to continue to live independently. This might When you are faced with unexpected difficulties If you are eligible for direct social work support, include prepared meals, an alarm service to it can be hard to find a way forward on your you can choose to involve someone else such call for help following a fall, a simple piece of own. Every person has strengths, skills and as a family member or friend in planning your equipment or membership of a local group or sometimes other people that can help them to support. There are also different ways that you club. With a little information from you these reach the goals which are important to them. We can have your support provided .We will discuss things can be easily arranged. call these ‘natural supports and resources’. Social the options with you and explain how your Work Services can support you to use your natural choice can be made personal to you. supports and resources to find solutions to the Need more support difficulties you may face. We will look with you at the goals you wish to Getting it right together set for yourself. Together we will agree those We can also signpost you to others who may be We want all the support you have to make a things that we can support you with. These able to assist you to maintain your independence. real difference in your life. This could include might be things like help with essential daily This way of working is expressed in our wider developing your skills, experiences, confidence living such as getting washed and dressed. If Council priority “We will build individual and and independence. We will continue to work you have someone who cares for you regularly community resilience”. with you to make sure that your support is there may be ways to take short breaks which right for you. We will look with you again at Need help now? work better for you and your Carer. You may your natural supports and resources and how want to become more involved in your local these may be used alongside other supports to People sometimes have needs which require a quick community and need someone to support you achieve the goals which are important to you. response. We will work with you to make sure that when you are out. you have the right support at the right time. What Next? What will it cost? Maintaining independence If you believe you have come to the right There is no cost for advice and information. If place and wish to discuss your situation further We will work with you to look at how you might you are eligible for direct social work support a with Social Work Services please see the use your natural supports and resources to make financial assessment will determine if you have contact details overleaf. You can request an your circumstances easier to deal with. As well as to make a contribution. information pack with further details. looking at what is not working well, we will help you to look at what is working well in your life. We will ask you about your own strengths and any family, friend and community support you may have. These things can help you maintain your independence and achieve the goals that are important to you. Empowering • Supporting • Protecting • Working With Others