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The world’s biggest railway operator!

Deutsche Bahn: Data-Driven and Optimal Operations

CHALLENGE SOLUTION

Deutsche Bahn (DB) is the biggest With the deployment of Ariadne surveyor operator in in the world and its operations devices, Deutsche Bahn is enabled to “You presented to us what cover almost every station in as well monitor its passengers throughout their we expected to see in at as in . Amongst others, the main entire journey, without violating any least 7 years. Monitoring problem DB faces, is the optimal revenue European privacy regulations. The accurate passenger flow is helping us share between its subsidiaries, which requires data and detailed analytics that Ariadne the identification of routes and transitions provided, allowed DB to measure the to optimize the length of between that passengers follow, in line following KPIs in real time: trains, improve our train with privacy. Moreover, they were in search schedule, distribute ticket for developing predictive maintenance for revenue between subsidiary their operations in- and out of stations. • The density of people in each Deutsche Bahn companies Besides; compartment and of course increase passenger satisfaction at the • Navigation of people inside the • The number of people getting in stations and in the train" stations and getting off the train in each Janis Diekman station Innovation Manager at • Number and location of passengers in Deutsche Bahn each compartment of the train • Actions of people after getting off the train – e.g. taking another train

• Optimal use of their spaces and or leaving the station

• Occupancy of each area in real time

• Understanding their passengers and the trends • The number of people each advertisement attracts and were some of their concerns. • Success of products in the retail area

BENEFITS

Ariadne surveyor system, and its combination with Ariadne Precise Localization and Dashboard, enabled Deutsche Bahn to understand their passengers better and find out the trends that they are forming. In particular,

• Ariadne surveyors have generated aggregated data of the people at the stations, which enabled Deutsche Bahn to better manage and offer improved service to its passengers. Besides, with the accumulated data, now the density of people at each point in time is predicted and necessary cautions are taken.

• Previously made by extra personnel, now the people counting operations are digitalized, which reduces costs and makes this service 7/24 possible.

Consequently, this results in more accurate and better decisions.

FURTHER BENEFITS AND USE CASES

- Navigation application for passengers - Data and analytics provision to the retail hub

- Equipment monitoring in the warehouse - Targeted advertising and marketing

- Suspicious behavior monitoring – safety - Lights adjusted according to the presence and the number of passengers - Optimal and efficient space usage

FLOOR IDENTIFICATION COMPARTMENT IDENTIFICATION

During our project with Deutsche Bahn, we achieved a great In the next figure, three possible context situations were accuracy in identifying floors of the station. introduced. One can be either on the platform, or inside the compartment 1 or the compartment 2. As can be seen in the figure below, we could identify with 95% accuracy whether someone is located at level 0, while We identified with an accuracy of 99% whether one is we could identify with 89% accuracy whether someone is standing on the platform, 97% whether one is located in the located in at level 1. compartment 1 and with accuracy of 93% whether one is located in the compartment 2.

TECHNICAL DESCRIPTION ABOUT ARIADNE MAPS

Ariadne enables infrastructure Technology: RF localization Based: Difference owners to optimize their space by Time of Arrival precisely and anonymously tracking Scanning Frequencies the location of their visitors. Precise - Surveyor Type A 2.4 GHz & 5 GHz tracking is being achieved through our patented technology that - Surveyor Type B 500 GHz – 5 GHz enables the fusion of electromagnetic signals emitted by Power Connection 5V Micro USB smartphones in frequencies varied between 500MHz to 5GHz. The Current 330mA signals are captured through our proprietary hardware technology Size: 12 cm x 2.4 cm x 9 cm and estimation of the distance is

performed based on the signal Operation Temperature: 0o – 70o attenuation as well as the time

difference of arrival, of the same signal to reach our surveyors. We do not need to interact with the user in

order to her. We do not require HOW DOES IT WORK? application installations or network connection, while we anonymize the Ariadne enables the anonymous, Ariadne devices detect signals user data via mathematically proven non-invasive, precise and real-time emitted in frequencies varied anonymization algorithms optimized passenger location and tracking between 500MHz and 5GHz, and is for spatial streaming data. Our through our advanced, patented the only available device that can product does not require large artificial intelligence solution, track locations of visitors to all upfront investment and long applied on sensor fusion from data communications channels, such as installation procedures. Each of our freely emitted to the environment by GSM, LTE, WiFi or Bluetooth. surveyors can be installed by the user smartphones. Ariadne is the only in less than two minutes, making it a Visitors are localized throughout solution available that efficiently real plug-and-play solution. fuses radio-magnetic signals, their entire journey inside the captured by its surveyor devices with building and most popular the geometry, topology and trajectories of visitors can be mined. semantics of an area. A collection of Staff can be easily excluded, even by opt-out or by dynamically identifying Ariadne surveyor devices can provide real time precise location tracking and assigning their role. immediately after their installation. Ariadne can recognize unusual long Ariadne surveyors require the queues or even predict them before minimum installation time since each happening. Ariadne surveyors can surveyor can be installed in less than guarantee 95% correct customer two minutes making it a real plug-n- counting and tracking, and 97% play solution. correct waiting times estimation.

One Ariadne surveyor can monitor Ariadne devices can also be powered presence in up to 1000m2 area, while via power over internet using 2 with one sensor per 50m ultimate exclusively ethernet cable for data tracking accuracy can be achieved. transfer and as electricity source. Each device can be installed next to Data sensed by Ariadne surveyors are power plugs, without being limited to anonymized on the fly, following explicit location for installation. The mathematically proven devices do not have to be visible and anonymization techniques, hence will not affect the appearance respecting the privacy of your of the walls or ceilings, and more customers. Ariadne location importantly, they do not give the computation can be executed on sense of surveillance to customers, Ariadne Cloud or in your private edge like cameras. or cloud, providing the ownership of

the data to the customer.