Armed Forces Directory of Support Gwent
Produced by: Lisa Rawlings - Regional Armed Forces Covenant Liason Officer for the 5 local authorities of Gwent Disclaimer The information provided in this book is designed to provide helpful information on the subjects discussed. Every attempt has been made to ensure the accuracy and reliability of the information provided. However, the information is provided “as is” and subject to change. The information provided was located from ‘open sources’ and assumes no responsibility for errors or omissions of the contents.
This booklet may contain links to external websites that are not provided or maintained by or in any way affiliated with any organisation. Please note it does not guaranteed the accuracy, relevance, timeliness, or completeness of any information on these external websites.
Armed Forces Directory of Support Gwent Contents
page
Part 1 Local Support 05
1A Local Support 06 1B Community & Veteran Groups 09 1C Education & Skills 13 1D Employment 35 1E Finances 46 1F Health and Wellbeing 55 1G Housing 70 1H Leisure 84
Part 2 National Support 87
Part 3 Useful Information 93 Introduction
The vast majority of those leaving the Armed Forces go on to lead fulfilling and rewarding lives, which is a testament to their professionalism and resilience. However, for those who need help it is right that we step forward, create new opportunities, and remind them that they are not alone. Everybody across our society has a responsibility to make sure we protect those who protected us - Rt Hon Gavin Williamson CBE MP, Defence Secretary, 2018.
What is the Armed Forces Covenant? The Armed Forces Covenant is a promise by the nation, ensuring that those who serve or have served in the armed forces – and their families – are treated fairly. Under the terms of the Covenant, Members of the Armed Forces, veterans and their families should face no disadvantage compared to other citizens in the provision of public and commercial services. Special consideration is appropriate in some cases, especially for those who have given most such as the injured and the bereaved. This commitment is made in recognition of the sacrifices the Armed Forces Community make on behalf of the country.
All serving personnel (regulars and reserves), veterans and their families are considered to be the Armed Forces Community.
The covenant is a national responsibility involving government, businesses, local authorities, charities and the public.’ It focuses on helping members of the Armed Forces Community have the same access to government and commercial services and products as any other citizen. It covers such issues as healthcare; education; housing; benefits and tax; family life; transition and support after service.
The Armed Forces Covenant Report 2018 outlined a number of key advancements in the Government’s existing approach to supporting Britain’s military community.
However, A survey of 1,000 Armed Forces Individuals revealed that:
20% of Armed Forces respondents have been referred to between three and ten charities before finding support (1,000 surveyed).
45% were unsure where to get help.
54% found the sheer number of registered Armed Forces charities confusing. This directory is to be used as a guideline to the services available in the five county boroughs within Gwent.
For more information on the Covenant please visit: www.armedforcescovenant.gov.uk
04 Armed Forces Directory of Support Gwent Part 01 Local Support
Directory of SupportArmed Forces Gwent 06 https://www.torfaen.gov.uk/ https://www.torfaen.gov.uk/ Civic Centre, Pontypool, NP4 6YB Civic Centre, Pontypool, 01495762200 Civic Centre, Godfrey Road, Newport, NP20 4UR 01633656656 http://www.newport.gov.uk/ https://www.monmouthshire.gov.uk/ https://www.monmouthshire.gov.uk/ County Hall, The Rhadyr, Usk, NP15 1GA County Hall, The Rhadyr, 01633644644 Tredomen Park, Ystrad Mynach, Hengoed, CF82 7PG Ystrad Mynach, Park, Tredomen 01443815588 https://www.caerphilly.gov.uk/ https://www.blaenau-gwent.gov.uk/ Municipal Offices, Civic Centre, Ebbw Vale, Gwent, NP23 6XB Gwent, Civic Centre, Ebbw Vale, Municipal Offices, 01495311556
Local Support Local E E E E E R R R R R Torfaen County Borough Council Borough County Torfaen U U Newport City Council Monmouthshire County Council Monmouthshire U U Caerphilly County Borough Council Caerphilly County Borough Blaenau Gwent County Borough Council County Borough Blaenau Gwent U For further information about services services about information further For in Gwent visit your local authority: visit your in Gwent
1A Local Support Local Support 1A
07 Community-Covenant/ArmedForcesCommunityCovenant.aspx Community-Covenant/ArmedForcesCommunityCovenant.aspx http://wlga.wales/welsh-local-authority-links https://www.torfaen.gov.uk/en/AboutTheCouncil/Armed-Forces- http://www.newport.gov.uk/en/About-Newport/Armed-forces/ Armed-forces.aspx https://www.monmouthshire.gov.uk/armed-forces/ https://www.caerphilly.gov.uk/armedforces https://www.caerphilly.gov.uk/armedforces https://www.blaenau-gwent.gov.uk/en/council/partnerships/ armed-forces-community-covenant/ 01443 864447 http://www.caerphilly.gov.uk/armedforces
[email protected] [email protected] [email protected] [email protected] [email protected] Local Support Local E E E E E E E R Directory of SupportArmed Forces Gwent Local Authority Armed Forces Support: Forces Armed Authority Local Welsh Local Government Association Local Government Welsh U Torfaen – Cllr Alan Jones – Cllr Torfaen Newport - Cllr Mark Spencer Monmouthshire – Cllr Laura Jones – Cllr Laura Monmouthshire U Caerphilly – Cllr Andrew Whitcombe Caerphilly – Cllr Andrew U Armed Forces Champions: Armed Forces Brian Thomas Blaenau Gwent – Cllr Lisa Rawlings - Regional Armed Forces Covenant Liaison Officer Liaison Covenant - Regional Armed Forces Lisa Rawlings U
Directory of SupportArmed Forces Gwent 08 0808 802 1212 81212 Veteransgateway.org.uk Text: Text: Online: Call: Call:
Family and Communities Family Housing Employment Finances Living Independently Mental Wellbeing Physical Health Local Support Local E W R For 24 Hour Support: For We cover seven key areas: key seven cover We Veterans’ Gateway Veterans’ seeking support for veterans first point of contact The for and their families looking personnel any ex-service Gateway is for Veterans’ advice or support – whatever they’readvice or support with. dealing and non-military partner of contact to a network of military provide the first point We need, when you need it – whether help you find exactly what you organisations to in the UK or overseas. you’re
1A Local Support Community & Veteran Groups 1B 07523 582945 R 09 (Venue’s number) (Venue’s 07887 566048 01633 223311 R R 07746 043666 Jim Warnock Jim Warnock 07746 043666 R [email protected] [email protected] [email protected] [email protected] [email protected] U U U 07539268440 029 2086 7049 Torfaen Armed Forces & Veterans Breakfast Club, Breakfast & Veterans Armed Forces Torfaen NP44 8HU Cwmbran, Nest, Llangorse Road, Llanyravon, Crows The Iain McGregor Meet 2nd Saturday of the month from 9.00am onwards. Torfaen Email: Meet 1st Saturday of the month from 9.00am onwards. Newport Armed Forces & Veterans Breakfast Club, The Potters Pub, Potters Club, The Breakfast & Veterans Newport Armed Forces Newport, NP20 1DL 22-24 Upper Dock Street, Mark Hayden Email: Meet 1st Saturday of the month from 09.30 am onwards. Newport Monmouthshire & Horses Coach Chepstow, R Combined Armed Forces and Veterans Breakfast Club Breakfast and Veterans Combined Armed Forces Gwent, CF83 3HX Caerphilly, Corbett Lane, Pwll-Y-Pant, Carvery, Toby R Every Saturday. Fourth Saturday of each Month 09.30 onwards. Saturday of each Fourth Caerphilly Combined Armed Forces and Veterans Breakfast Club, Breakfast and Veterans Forces Combined Armed NP23 8AN Vale, Ebbw Waun-Lwyd, Business Park, Victoria Park, Victoria Fayre Brewers Taylor Ray Blaenau Gwent Blaenau Email: Community & Veteran Groups Veteran & Community Directory of SupportArmed Forces Gwent Armed Forces Veterans Breakfast Clubs Breakfast Veterans Forces Armed
Directory of SupportArmed Forces Gwent U 10 07871974023 Mobile: W
01495 762093 01495 762093
Community & Veteran Groups Veteran & Community R Contact Details Gwent NP4 6JN St, Pontypool, Market Secretary. - Branch Coombes Ms Caroline Date and times / location of meetings of the month at 1930 and generally finish around Meetings held every 1st Tuesday information, we 20:30. Please contact Secretary - Caroline Coombes for more service men and civilian members. welcome new members Military / Ex- Chairman - Bruce Kilshaw Municipality Club, Market St, Caerphilly, CF83 1NX St, Caerphilly, Municipality Club, Market Club (Pontypool) War of the Great Comrades We are a VETERANS group which meet the last Monday of every month at 1900 hrs. VETERANS group which meet the last Monday of every month are a We hours to spare come All arms are welcome, with lots going on so if you have a few along as there is lots going on. Caerphilly Royal Welsh Veterans Association Veterans Welsh Caerphilly Royal Community Councils divided (also known as ‘principal areas’) are in Wales County and county boroughs there may be an elected community council. A into community areas for which community council is a body corporate consisting of the chair and the community community council is a body corporate are elected by the local government electors for councillors. Community councillors for a term of 4 years. The chair is elected annually by the community and hold office the council from among the councillors. Drop ins Drop month from every Morning is the first Tuesday Caerphilly Coffee 1000hrs-1200hrsCedar Tree. from every month Coffee Morning is the 3rd Tuesday Tredegar Library. 1000hrs-1200hrs in Tredegar Change Step Wales Step Change dedicated - including in Wales effective support for veterans Change Step offers services for those in crisis, older veterans, and people with mental health and people with mental health and in crisis, older veterans, and services for those needs. substance misuse
1B Community & Veteran Groups Community & Veteran Groups 1B
11 Help for Heroes Community Recovery Wales Community Recovery Help for Heroes Facebook: 18-19 High Street, Cardiff CF10 1PT Cardiff 18-19 High Street, @H4HWales @H4HWales 01443 808910 Community & Veteran Groups Veteran & Community
Directory of SupportArmed Forces Gwent Twitter: holistic support at accessible locations within the community. at accessible locations within holistic support 10am to 4pm, weekdays Your local drop in: local drop Your welcoming space for Service personnel, veterans and their families to get practical welcoming space for Service personnel, veterans and their families will also find representatives from Combat Stress and RFEA in help and advice. You some of the centres to help with your questions or needs. services and community Members of the public can find out about the wide range of activities provided by the Legion. by purchasing items from the Poppy In Centres can support the Legion Visitors to Pop Shop are from the Poppy Shop directly within the Centre. A wide selection of products home & gifts, collection pieces and seasonal products. available, including jewellery, right away avoiding online delivery charges. will be able to pick up your items You Pop In Centres are the Legion’s new High Street presence. Each centre offers a new High Street presence. Each In Centres are the Legion’s Pop Fourth Tuesday of the month 10.30 - 13.30 Tuesday Fourth Royal British Legion Newport Sports Village Newport Sports Village of every month, 11.30 - 14.30 2nd Tuesday One-to-One Advice and model-making: Office Recovery Community Help for Heroes Treforest Band of Brothers and Sisters Fellowship Hub, One-to-One Advice and Sports Sisters Fellowship and Band of Brothers monthly sessions: Recovery https://www.helpforheroes.org.uk/get-support/how-to-access-our-services/recovery-in-wales/ on offer at Help for Heroes national Recovery Centres, our expert team delivers tailored Centres, our expert team delivers for Heroes national Recovery on offer at Help R Help For Heroes in Wales Heroes For Help personnel, veterans and supports serving Community Recovery Team Help for Heroes work & Hereford. We sick in Wales who are wounded, injured and their loved ones support to ensure that we can and other charities partners with local organisations the facilities Complimenting the country. their military service, across those affected by
Directory of SupportArmed Forces Gwent 12 The Not Forgotten Association Association Forgotten Not The 020 7730 2400 Telephone: Email: [email protected] Website: Community & Veteran Groups Veteran & Community E R outings and the provision of televisions and TV Licences. Each of these activities is outings and the provision of televisions the boost morale and improve enhance wellbeing, intended to restore confidence, their family to enjoy life. chances of the individual and The Armed Forces Bikers (AFB) is a United Kingdom based motorcycle charity which Bikers (AFB) is a United Kingdom based motorcycle The Armed Forces in charitable need as a aims to assist former serving members of the armed forces service, to resettle result of injury or other harmful experience suffered during their Armed Forces Bikers Bikers Armed Forces U former members of the and rehabilitate into civilian life, also to relieve the needs of armed forces and their families. The Not Forgotten Association provides recreational and entertainment opportunities Association provides recreational and The Not Forgotten who is wounded, injured or sick and any veteran of to any serving man or woman Support is offered through a varied illness or infirmity. any age with a disability, holidays, concerts, and events including Royal Parties, programme of tailored activities https://www.royal-naval-association.co.uk/branches/no-07-area/chepstow-district/ Association Forgotten Not The Meetings: (Except August). Thursday of every month at 8pm. meet on the second We Royal Navy Association Navy Royal Chepstow & Districts Club & RBL, Conservative & District Branch, RNA Chepstow Gwent, NP16 5DD Chepstow, 10 Moor Street,
1B Community & Veteran Groups Education and Skills 1C
13 Education and Skills and Education Directory of SupportArmed Forces Gwent 3.45 Statutory limits on class sizes provide that when a single school teacher32 3.45 Statutory limits on class sizes provide that when a single moving to their area as meeting the residency criteria for the relevant school catchment moving to their area as meeting limit Infant class size Catchment areas admission authorities must treat a family children of UK Service personnel, 2.54 For infant classes is present, and subject to certain limited exceptions (see below), 2) may not contain more than 30 pupils. 1 and Year (reception, Year school where to do so 3.46 An admission authority can refuse to admit a child to a education or prejudice to efficient would cause class size prejudice, that is to say, that would be needed efficient use of resources as a result of the relevant measures in relation to the to comply with the duty to limit the size of infant classes. However, the schools admission reception year such prejudice can not be said to arise unless number would be exceeded. Stage 2 classes to 30 or fewer this is 3.47 Whilst there is no legislation limiting Key Government. the class size target for the Welsh be provided with 3.48 Where certain types of children (“excepted pupils”) cannot limit is not exceeded education at the school in another infant class in which the efficient education or without relevant measures being taken which would prejudice for the purpose the efficient use of resources, those children are not to be counted of ascertaining whether or not the limit of 30 pupils is exceeded. Admissions criteria we will consider each individual application received When deciding upon admission Where the number of applications for admission exceeds by the published closing date. places will be allocated applying our admission criteria. the number of places available, https://gov.wales/school-admissions-code https://gov.wales/school-admissions-code Schools Admissions Admissions Schools appeals code and School admissions been admissions appeals code’ have code’ and the ‘School The ‘School admissions that must be explain the statutory guidance Government and Welsh produced by the secondary and middle schools. primary, allocating school places in all followed when of use. have been extracted for ease of the school admissions code Relevant sections area once proof of the posting has been provided, even if no address is currently area once proof of the posting established in that area.
Directory of SupportArmed Forces Gwent 14 they desire a religious education, or a Welsh speaking education and the school speaking education and or a Welsh they desire a religious education, school within a reasonable distance. in question is the only suitable the maintaining local authority confirmed cannot gain a place at any other the maintaining local authority distance of their home because they have suitable school within a reasonable normal admission round, or moved into the area outside a
Children with SEN who are normally educated in a special unit in a mainstream Children with SEN who are normally educated in a special unit school, who receive part of their lessons in a non-special class. Children whose twin or other sibling from a multiple birth are admitted as Children whose twin or other sibling from a multiple birth are non-exceptedpupil(s) allocated a place before the admission pupils, as the final number is reached. receive part of their Children who are registered pupils at special schools, but who education at a mainstream school. Children of armed forces personnel who are admitted outside the normal Children of armed forces personnel who are admitted outside Children who were admitted to the school outside the normal admission round Children who were admitted to its classes, and after the first day of the school after which the school has arranged mean that the school would have to take a relevant the effect of which would year, not excepted pupils. measure if such children were admission round. Children admitted outside the normal admission round who: Children admitted outside the Children initially refused admission to a school, but subsequently offered a place Children initially refused admission by direction of an admission appeal panel, or outside a normal admission round for making the original decision recognises that an because the person responsible the school’s admission arrangements. error was made in implementing Children who are looked after by local authorities (looked after children), or who (looked after children), or looked after by local authorities Children who are of after children) as a result be looked after (previously looked have ceased to are or given a special guardian and or being placed with a family being adopted round. school outside a normal admissions admitted to the they should be educated at statements of SEN specify that Children whose to the school outside a normal and who were admitted the school concerned, admission round. n n Education and Skills and Education
3.49 Excepted pupils will remain so, once admitted, for the remainder of their time in 3.49 Excepted pupils will remain so, once admitted, for the be organised to comply an infant class or until class numbers fall back and they can because a non-excepted example, child leaves the with the infant class size limit. For teacher is appointed, then class, an additional infant class is created, or an additional so as to comply that child ceases to be an excepted pupil. Classes must be organised with the limit wherever possible.
9. 7. 8. 6. 5. 4. 3. 2. Excepted children are: children Excepted 1.
1C Education and Skills Education and Skills 1C
15 Refuse a place to such a child because the family does not currently live in the LA area. Refuse a place to such a child because the family does not currently Reserve places for blocks of these children, or Accept a Unit postal address for applications from service personnel in the absence Accept a Unit postal address for applications from service personnel of a new home postal address. Allocate a school place in advance, if the applicant would meet the criteria when Allocate a school place in advance, they move to their destination. concentrations Invite a Service representative or representatives of other significant of Crown Servants to join the admission forum. Ensure that the needs of the children of these families are taken into account. Ensure that the needs of the children Education and Skills and Education
Directory of SupportArmed Forces Gwent 3.67 Admission authorities must not: n n n n n 3.66 Admission authorities must: 3.66 Admission authorities n frequent movement within the UK and from abroad, often at relatively short notice. frequent movement within the to children and their families in advance of the School places must be allocated by an official Ministry of Defence (MOD) approaching school year if accompanied declaring a return date. Children and Commonwealth Office (FCO) letter or Foreign infant class size purposes may be given excepted status for of UK Service Personnel the normal admission round. when admitted to a school outside Children of UK Service diplomats) Pg 31. Servants (including personnel and other Crown personnel and other Crown Servants are subject to of UK Service 3.65 Families 3.49 Excepted pupils will remain so, once admitted, for the remainder of their time in of their time for the remainder admitted, remain so, once pupils will 3.49 Excepted to comply and they can be organised or until class numbers fall back an infant class non-excepted example, because a child leaves the size limit. For with the infant class then an additional teacher is appointed, infant class is created, or class, an additional to comply must be organised so as to be an excepted pupil. Classes that child ceases possible. with the limit wherever of armed after children, children in respect of previously looked 3.50 The exceptions in respect multiple births will apply and twins or other siblings from forces personnel the other exceptions will apply from All 2014/15 school year. of admissions from 2013/14 school year.
Directory of SupportArmed Forces Gwent 16 [email protected] [email protected]
U or 01495 355493
Education and Skills and Education https://www.monmouthshire.gov.uk/applying-for-a-school-place/ https://www.monmouthshire.gov.uk/applying-for-a-school-place/ https://www.caerphilly.gov.uk/Services/Schools-and-learning/Admissions-and-appeals https://www.caerphilly.gov.uk/Services/Schools-and-learning/Admissions-and-appeals https://www.blaenau-gwent.gov.uk/resident/schools-learning/school-admissions/ https://www.blaenau-gwent.gov.uk/resident/schools-learning/school-admissions/ E E E return date and confirmation of the new address. return date and confirmation of catchment area will be admitted in accordance with Pupils from outside the school’s Number of the school, class or unit has not been parental preference if the Admission be used. Where the criteria shown above will reached and, if selection is necessary, for a child, and the child lives with both parents parents have shared responsibility address will be determined as the address where for part of the week then the home will Parents 3 out of the 5 school days). the week (e.g. a child lives for the majority of evidence to support the address they wish to be be required to provide documentary considered for allocation purposes. diplomats) moving to Monmouthshire will be determined as meeting the residency diplomats) moving to Monmouthshire will be determined as form is accompanied by criteria for the relevant catchment school if their application confirmation of the an official proof of posting declaring a definite return date with new address wherever possible. number in the Where the relevant catchment school has already met its admission Authority will exceed the relevant year group at the time of application, the Local admission number. Children of returning UK Service Personnel and other Crown Servants (including and other Crown Servants (including Personnel Children of returning UK Service Monmouthshire form is accompanied by an official Ministry of Defence (MOD) letter declaring a definite form is accompanied by an official Caerphilly as in catchment if their application service personnel will be treated Children of UK Blaenau Gwent Blaenau R
1C Education and Skills Education and Skills 1C
U 01495 766915 Where the application is for a child of armed forces personnel that are either serving personnel that are either is for a child of armed forces Where the application the is made, the council will admit service at the time the application or returning from child to the school. Education and Skills and Education www.torfaen.gov.uk/en/EducationLearning/SchoolsColleges/School- Admissions/School-admissions.aspx http://www.newport.gov.uk/en/Schools-Education/Schools/Apply-for-a-Place/Apply-for-a-Place.aspx http://www.newport.gov.uk/en/Schools-Education/Schools/Apply-for-a-Place/Apply-for-a-Place.aspx
Directory of SupportArmed Forces Gwent Children’s Education Advisory Service (CEAS) is part of the MOD’s Directorate is part of the MOD’s Education Advisory Service (CEAS) Children’s (DCYP). People Children and Young are a tri-service supports operational effectiveness through organisation which We families trying to secure the provision of support to Service and eligible MOD civilian people. appropriate educational provision for their children and young young people whose Our priority is the educational well-being of the children and child-centredfamilies we advise and guide. All advice we give is impartial, and focuses on the best interests of the individual. Children’s Education Advisory Service (CEAS) Children’s CEAS? are Who R E relevant year group at the time of application, the Local Authority will exceed the of application, the Local relevant year group at the time admission number. Torfaen NP4 6YB Pontypool, Centre, Floor 4, Civic Team, Admissions Contact Details: The Manager - Kath Worwood Admission and Transfer E n in the met its admission number catchment school has already Where the relevant Newport Newport the admission number or breach not normally exceed a school’s The council will limitations imposed by statutory maximum infant class size (30), except: by statutory maximum infant limitations imposed Directory of SupportArmed Forces Gwent
18 https://www.gov.uk/government/groups/the-childrens- 01980 618244 E
CEAS helpline: CEAS helpline: [email protected] Continuity of Education Allowance Continuity of Education Allowance School admissions and appeals School admissions and appeals school areas Overseas education in non-MOD purposes Retention of quarters for educational Parental rights and responsibilities rights Parental rights and responsibilities Children/ young person’s Disability Special Educational Needs and/or
Education and Skills and Education
R The most effective way to contact the CEAS team is via email. Emails are checked The most effective way to contact the CEAS team is via email. the required action. every working day and allocated to case workers to provide U How can you contact CEAS? contact How can you CEAS website is: n education; we advise families CEAS does not make decisions about a child/ young person’s to allow them to make informed decisions for themselves. n n n n n n What can CEAS help families with? can CEAS help families with? What impartial advice to Service and eligible CEAS provides authoritative, confidential, range of educational issues including: MOD civilian families on a wide The CEAS team is comprised of qualified teachers and experienced case advisors who case advisors experienced teachers and of qualified team is comprised The CEAS and telephone. predominantly via email can answer queries CEAS can much a parental responsibility, of children remains very Whilst the education for a high quality educational experience support families to provide advise, guide and life can present. the challenges that Service their children, despite parents and CEAS, the direct contact between facing arm of DCYP, Being an outwardly casework, helps inform the continuous and resolution of alongside the management and its partner organisations. of policy by the MOD review and redevelopment education-advisory-service-ceas
1C Education and Skills Education and Skills 1C
Provides advice Provides
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Short videos produced by Storyworks UK after running workshops with Short videos produced by Storyworks UK after running workshops Working with schools that are proactive in supporting their Service Working Circulated every three months. Content provided by SSCE network of Circulated every three months. Content provided by SSCE network Primary source of information on all topics relating to supporting Service Primary For schools and for parents. Include information on the Welsh education schools and for parents. Include information on the Welsh For Hearing from researchers, charities, support organisations, schools and Service Hearing from researchers, charities, support organisations, schools Education and Skills and Education children in education. nearly 400 members. on where and how schools, parents and Service children may be able to access support. on where and how schools, parents and Service children may education professionals understand the challenges that Service children may face. that Service children may understand the challenges education professionals mission involves three areas: The SSCE Cymru Directory of SupportArmed Forces Gwent system, the support available and case studies. – in Wales support Health & Wellbeing – Mental Service children children, to share information about what has worked for them. Newsletters – – Toolkits Digital stories – Films – Case studies – Resources include: Resources – Website Impacting policy and systems Impacting policy and of SSCE Cymru is understood. Government to ensure the mission Welsh with Work to recognise the impact policy has on Service children. evidence Provide Activity and resources Activity and resources to produce with schools, local authorities, charities and support organisations Working support Service children throughout their education. resources that will help professionals Knowledge and evidence Knowledge and evidence into the experiences of Service children in education Conduct and commission research additional challenges. Use the findings of research - to help identify where they experience of SSCE Cymru. to frame the focuses and work mission is to provide the best possible educational support to Service children, by ensuring support to Service children, the best possible educational mission is to provide Supporting Service Children in Education in Education Children Service Supporting (SSCE) Cymru project, initially funded Association (WLGA) Government Local a Welsh SSCE Cymru is Government. The SSCE by the Welsh Defence (MOD) and now funded by the Ministry of Service children about their experiences and views on their lifestyle. children about various topics and examples of good practice.
Exploring the
Directory of SupportArmed Forces Gwent 20
Undertaken by the Data Unit Wales, was commissioned to gather was commissioned the Data Unit Wales, Undertaken by https://www.sscecymru.co.uk/contact-ssce https://www.sscecymru.co.uk/contact-ssce www.sscecymru.co.uk https://www.sscecymru.co.uk/resources [email protected]
Education and Skills and Education E E E and the level of understanding/provision of support in schools. understanding/provision of support and the level of challenges of identifying, assessing and implementing support for Service children with support for Service children assessing and implementing challenges of identifying, ALN code the potential impacts the new Examining Needs in Wales. Additional Learning in and moving into Wales. have for Service children living of practice may Monmouthshire. This an MOD grant funded post, established to ensure that Service Monmouthshire. This an MOD grant funded post, established or deployment. Children within our schools are not disadvantaged by mobility of the role involves working with schools to raise awareness of the needs of Part put in place the best Service children and if needed provide advice and support to to make successful bids possible interventions. This could include supporting schools ELSA and Thrive support. to obtain grants for educational resources, running of clubs, opportunities for service Signpost schools/families to additional support, arrange social provision as required. families/children, work directly with children to provide a pastoral training within schools so there is ongoing support in the future so all Service Provide children reach their full potential. and Monmouthshire County Borough Council County Borough and Monmouthshire of the needs of An MOD ESF funded post to work with schools to raise awareness interventions. service children and to help put in place the best possible effective Officer (HMF Education Support) for Newport and A newly appointed Partnership HMF Education Support – Newport City Council HMF Education Support – Newport City Council U If you would like to join the network please visit: to join the network would like If you Contact Details The SSCE Cymru network: Cymru SSCE The network to share news and updates relevant to schools, The project has set up a virtual working with Service children. local authorities and support organisations Service children with Additional Learning Needs (ALN) report – Needs (ALN) report with Additional Learning Service children Resources include: include: Resources – Data study (2015) education and Secondary in Primary of the numbers of Service children a baseline picture
1C Education and Skills Education and Skills 1C
U
[email protected] [email protected] (01633) 414625
Education and Skills and Education http://www.tgpcymru.org.uk/what-we-do/restorative-approaches-veterans-and-family-services/
https://www.britishlegion.org.uk/get-involved/campaign/support-for-service-children/ https://www.britishlegion.org.uk/get-involved/campaign/support-for-service-children/ https://www.veteranswales.co.uk/ https://www.veteranswales.co.uk/
Directory of SupportArmed Forces Gwent The guides explore the adverse effects on a Service pupil’s well-being and provide information The guides explore the adverse effects on a Service pupil’s well-being and more. Support Fund on the extra funding available to Service children through the Education E Royal British Legion as emotional strain due to Children in Service families face some big challenges, such with admission into schools. parents being deployed, frequent house moves and problems has explored these challenges and produced best practice guides The Royal British Legion share examples of good looking at ways to support Service children in school. The guides and recommend ways in which local authorities, practice from across England and Wales, experience in education. schools and families themselves can improve Service children’s U E Service / and Families Veteran Approaches Restorative Gyn-filwyr au Teuluoedd, Gwasanaeth Dulliau Adferiol Maltings/ Y Maltings, The Floor/ Kiln House 3ydd Llawr, Kiln House 3rd CF24 5EA Caerdydd, Cardiff/ Tyndall, Dwyrain Stryd Street/ East Tyndall families of veterans experiencing service-relatedfamilies of veterans experiencing mental health difficulties: E Wales offering advocacy, participation, counselling, family group meetings, restorative family participation, counselling, advocacy, offering Wales They provide independent and confidential support approaches and conflict resolution. families including those experiencing disabilities, to children, young people and seeking asylum. emotional health needs and children service, and Families’ Approaches for Veterans One such project is the ‘Restorative Service to support the NHS Wales the Veterans where TGP Cymru work alongside TGP Cymru across children and families charity with projects A leading independent Welsh Emma Ashmead - HMF Policy, Partnership & Involvement, Involvement, & Partnership Policy, Ashmead - HMF Emma Room 527, Newport City Council, & Business Change, People NP20 4UR Newport, South Wales, Civic Centre R
Directory of SupportArmed Forces Gwent 22 hhttp://www.readingforce.org.uk/ hhttp://www.readingforce.org.uk/ https://www.gov.uk/government/publications/moving-school-packs https://www.gov.uk/government/publications/moving-school-packs http://www.littletroopers.net/ http://www.littletroopers.net/ http://www.plymouthcurriculum.swgfl.org.uk/hmsheroes/ http://www.plymouthcurriculum.swgfl.org.uk/hmsheroes/ http://www.childcomwales.org.uk/ http://militarykidsconnect.dcoe.mil/ http://militarykidsconnect.dcoe.mil/ http://meiccymru.org/ http://meiccymru.org/ Education and Skills and Education Using books to bring Service children and families closer together. Their shared reading Their shared Using books to bring Service children and families closer together. a book, improving initiative encourages families to read, talk, and scrapbook about other. communication and enriching relationships with books and each E A guide for parents on supporting your child when moving between schools and an A guide for parents on supporting your child when moving between activity pack to help children prepare for moving school. E families for Forces initiative reading a shared Reading Force: to ease and aid repeated separation periods aiming to keep parent and child connected. to ease and aid repeated separation periods aiming to keep parent E Moving Schools Pack Little Troopers is a registered charity supporting all children with parents serving in the British Little Troopers regular or reserve. They provide fundamental resources, initiatives and events Armed Forces, A peer mentoring initiative for Service children started in Plymouth, that has Kids Clubs A peer mentoring initiative for of Glamorgan and around the UK, including Llantwit Major High School in the Vale in Haverfordwest. Primary Prendergast E Human rights support and advice for Children and Young People. for Children and Young Human rights support and advice E (MKC) Military Kids Club Heroes An online forum for Armed Forces kids from across the world, with useful information, kids from across the world, with useful information, An online forum for Armed Forces advice, games and more. E Commissioner Wales Children’s advocacy service. That can provide advice whatever the situation. That can provide advice whatever advocacy service. E Connect Military Kids Children and Young People Young and Children MEIC Cymru free advice and based advice? MEIC Cymru is a Wales Want Need information?
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23 https://www.scipalliance.org// http://wales.gov.uk/topics/educationandskills/schoolshome/admissions -and-appeals-code/?lang=en http://wales.gov.uk/topics/educationandskills/publications/guidance/?lang=en http://www.estyn.gov.uk/ http://www.elsa-support.co.uk/emotional-support-for-the-children-of-the-armed-forces/ http://www.elsa-support.co.uk/emotional-support-for-the-children-of-the-armed-forces/ for-military-service-children https://www.gov.uk/government/publications/pupil-information-profile- https://www.gov.uk/childrens-education-advisory-service Education and Skills and Education Service Children’s Progression (SCiP) Alliance Progression Service Children’s Directory of SupportArmed Forces Gwent UK-wide alliance leading on supporting service children into and through further and UK-wide higher education. E E E Admissions Code School Wales Schools inspectorate for Wales. E Guidance on education Government Welsh Emotional Literacy Support website with online resources for teachers and support staff. Emotional Literacy Support website E Estyn ELSA A transfer document which contains information that supports a young person’s future information that supports a young person’s A transfer document which contains about to are encouraged to use it as a helpful tool when the child is Schools learning. to support continuous learning by identifying the move to another school. It is intended needs. pupil’s current and future learning E E (PIP) Profile Pupil Information Education Information Education (CEAS) Advisory Service Child Education aspects of eligible MOD civilians on all support to Service families and Information and their children in the UK and overseas. the education of
Directory of SupportArmed Forces Gwent 24 https://www.gov.uk/browse/benefits/families/support-services-for- military-and-defence-personnel-and-their-families http://www.stathanhive.blogspot.co.uk/ http://chepstowhive.blogspot.co.uk/ http://chepstowhive.blogspot.co.uk/ https://www.army.mod.uk/personnel-and-welfare/hives/ https://www.gov.uk/government/publications/service-children-in-state- schools-handbook/service-children-in-state-schools-handbook-2013 http://www.rcet.org.uk/ http://www.snapcymru.org/ Education and Skills and Education families on UK government website. E E Ministry of Defence (MOD) – support services veterans and their A list of support services and advice for armed forces personnel, Hive Chepstow & Innsworth Hive E St Athan Hive civilians employed by the Services. E Families Advice Families HIVE It serves to all members of the Service community. An information network available together with their families, dependents and both married and single personnel, E E in State Schools Supporting Service Children schools in England, providing support and advice Handbook produced for state regarding Service Children. Royal Caledonian Educational Trust Royal Caledonian in Scotland. of needs of Service Children to promote awareness Working SNAP Cymru SNAP and young people who support for parents, children information, advice and Provides or disabilities. special educational needs have, or may have, E
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25 http://www.samaritans.org/ hhttp://www.counselling-directory.org.uk/ http://www.veterans-uk.info/index.htm https://www.britishlegion.org.uk/ http://www.nff.org.uk/ http://www.raf-ff.org.uk/ http://www.aff.org.uk/ http://www.aff.org.uk/ https://www.ssafa.org.uk/ Education and Skills and Education Directory of SupportArmed Forces Gwent A confidential support line for anyone who needs someone to talk to or help and advice. A confidential support line for anyone who needs someone to E E Samaritans E Counselling advice and support. UK wide directory of qualified counsellors and practical information, E UK Veterans support and advice for armed forces veterans and their families. Provides The Royal British Legion The community through welfare, comradeship and Helps the whole Armed Forces custodian of Remembrance. the Nation’s representation as well as being Naval Families Federation Naval Families Supporting Navy families. E Royal Air Force Families’ Federation (RAFFF) Federation Families’ Royal Air Force Supporting RAF families. E Army Families Federation (AFF) Federation Army Families families. Supporting army E SSAFA - The Armed Forces Charity Forces Armed - The SSAFA families. armed forces personnel and their and advice to serving and former Offering support E
www.sscecymru.co.uk www.sscecymru.co.uk
E Directory of SupportArmed Forces Gwent 26 [email protected] [email protected]
U http://www.nwssp.wales.nhs.uk/sitesplus/documents/1178/Welsh%20 Health%20Building%20Note%2003-02%20CAHMSfinal.pdf https://www.nhs.uk/using-the-nhs/nhs-services/mental-health-services/ child-and-adolescent-mental-health-services-camhs/ https://www.sscecymru.co.uk/home.php?_dds=true&fileID=72&inline=true Education and Skills and Education (ABUHB) Health Board University Aneurin Bevan Mental Health Support via children will receive fast track Serving personnel or veteran’s are a service child. CAHMS via the referral process. Please let the team know they As part of the Armed Forces Covenant commitments, any time that is accrued on Covenant As part of the Armed Forces moving to a new area. NHS waiting lists in one location should be considered when and treatment to pass It is advisable to get copies of any supporting medical evidence onto the new health care professional/practitioner. In some areas, schools can refer children and young people to CAMHS and can In some areas, schools can refer Service family to assist with the support being offered. indicate that the child is from a of the experiences of If the CAMHS team is interested in having a better understanding a Service child to assist them in their support, they can visit or contact E CAMHS is used as a term for all services that work with children and young people who CAMHS is used as a term for all or behavioural wellbeing. have difficulties with their emotional E This document provides some information on what support is available and how to access it. This document provides some information E Mental Health Services (CAMHS) Child and Adolescent Service children – Wellbeing and Mental and Mental – Wellbeing children Service in Wales Health support children tailored to or available for Service health support specifically There is no mental support, and organisations offering relevant there are a number of However, in Wales. and and young peoples’ mental health of focus currently on children with a high level support to all children in and systems in place offering there are processes wellbeing, needs. Health and Wellbeing with their Mental Wales
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offering support/advocacy/preventative/early intervention services offering support/advocacy/preventative/early parenting-support-guidance/help/families-first/?lang=en [email protected] [email protected] Social Services Services - Youth Behaviour Support Information Services (FIS) - Family Independent Counselling Services - Independent Counselling Education Welfare Education Psychology advice on a range of family issues including: Childcare and help with the costs of advice on a range of family issues services and Finances. Leisure and Training, childcare, Health care, Education for Service young people aged 11-25. for Service young people aged
Education and Skills and Education https://gov.wales/topics/people-and-communities/people/children-and-young-people/
E Directory of SupportArmed Forces Gwent U Within each local area, the team will work with families to look at what is working well, Within each local area, the team for a family to thrive. to decide what help is needed with the Families (JAFF) Framework A family will complete a Joint Assessment Family team to identify appropriate support. First Families First Families n n n n n n n Local Authority Wellbeing Provision Wellbeing Authority Local for details local authority website your Please visit in the following areas: provision on the local
Directory of SupportArmed Forces Gwent Information and support to Service Information and 0800 323 4444
01291 645354
01446 798381 882054 R
R 28 or 01980 618244 R
R Domestic Abuse, Child and Adult Safeguarding, Bereavement, Safeguarding, Domestic Abuse, Child and Adult 01904 882053
R 882054 or [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] 01904 882053 [email protected] [email protected]
Education and Skills and Education
http://stathanhive.blogspot.com/ https://chepstowhive.blogspot.com/ https://chepstowhive.blogspot.com/ https://www.gov.uk/childrens-education-advisory-service https://www.gov.uk/childrens-education-advisory-service E E E R E Unit Welfare support Unit Welfare can provide any advice or Get in touch with the local welfare support team to see if they financial support to help access mental health services. British Army in need of mental health support can call the Military personnel and their families helpline: 24-hour confidential Combat Stress St Athan U U Army: Chepstow welfare services to serving soldiers and their families with any personal or family difficulty. and their families with any personal or family difficulty. welfare services to serving soldiers Services the team provides: signposting. Anxiety management, Emotional Wellbeing, Relationship difficulties, Stress and Army Welfare Service – Army Welfare (IAT) Team & Assessment Intake specialist staff provide accessible, independent, confidential and professional support Personal U MOD support MOD – Service (CEAS) Education Advisory Children’s families and eligible MOD civilians on all aspects of the education of their children in of the education of their children MOD civilians on all aspects families and eligible the UK and overseas.
1C Education and Skills Education and Skills 1C Independent representative
29 01407 762241
R Provides information, advice and support for parents, children and information, Provides Information about well-being in Wales. Wales. Information about well-being in Providing support, advice and information for families with disabled children, advice and information for families with disabled children, support, Providing https://www.dewis.wales/home https://www.dewis.wales/home [email protected] [email protected]
Education and Skills and Education https://www.meiccymru.org/in-your-area/ https://www.meiccymru.org/in-your-area/ http://www.cwvys.org.uk/ https://contact.org.uk/wales
http://www.snapcymru.org/ https://www.raf.mod.uk/our-organisation/stations/raf-valley/facilities/ https://www.raf.mod.uk/our-organisation/stations/raf-valley/facilities/ E E E E E E Directory of SupportArmed Forces Gwent
Meic of 25 in Wales. Helpline service for children and young people up to the age Council for Wales of Voluntary Youth Service (CWVYS) Service (CWVYS) Youth of Voluntary Council for Wales Other Youth Support Services Other Youth Disability support Disability support Contact Wellbeing support support Wellbeing Dewis Cymru SNAP Cymru – SNAP Cymru have, special educational needs or disabilities in Wales. young people who have, or may U support Education Needs Special RAF: RAF: RAF Valley no matter what their condition or disability. or disability. no matter what their condition body for the voluntary youth work sector in Wales. body for the voluntary youth work sector in Wales.
Directory of SupportArmed Forces Gwent Supporting RAF families. 30 [email protected] [email protected]
Offering support and advice to serving and Offering support and advice to U Supporting army families. Supporting Navy families. Supporting all children with parents serving in the British Armed Forces, Forces, Supporting all children with parents serving in the British Armed https://www.ssafa.org.uk/forces-additional-needs-disability-forum http://www.littletroopers.net/ http://www.littletroopers.net/ http://www.nff.org.uk/ http://www.nff.org.uk/ http://www.raf-ff.org.uk/ http://www.raf-ff.org.uk/ http://www.aff.org.uk/ http://www.aff.org.uk/ https://www.ssafa.org.uk/ https://www.ssafa.org.uk/ [email protected] [email protected] https://www.waveproject.co.uk/project-locations/wales/ https://www.waveproject.co.uk/project-locations/wales/
Education and Skills and Education E E E E E E E Little Troopers Little Troopers Naval Families Federation Federation Naval Families Army Families Federation (AFF) Federation Army Families Royal Air Force Families’ Federation (RAFFF) Federation Families’ Royal Air Force regular or reserve. They provide fundamental resources, initiatives and events to ease regular or reserve. They provide fundamental resources, initiatives child connected. and aid repeated separation periods aiming to keep parent and Forces Additional Needs and Disability Forum (FANDF) guide (FANDF) Additional Needs and Disability Forum Forces Resources Resources Health & Additional Needs Specialist: Health & Additional Needs Specialist: SSAFA - The Armed Forces Charity Armed Forces - The SSAFA and their families. former armed forces personnel U and support organisations charities Armed Forces The Wave Project Project Wave The Our evidence-based through surfing. Brings people together is surf therapy programme and more positive. young people feel less anxious proven to help
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campaign, or on the offer itself, please campaign, or on the offer itself, 31 [email protected] [email protected]
U #TalkChildcare #TalkChildcare E Newport City Council Council County Borough Torfaen Blaenau Gwent County Borough Council Blaenau Gwent County Borough Council Caerphilly County Borough County Council Monmouthshire Education and Skills and Education
Directory of SupportArmed Forces Gwent How many hours of early education can I have? How many hours of early education can I have? per week. Some All parents are entitled to a minimum of 10 hours of early education can find out how many hours of early local authorities or schools will offer more. You Service. Information education you can access by contacting your Family Who can have it? have can Who Phase Nursery Provision. are entitled to access Foundation All 3 and 4 year olds in Wales What is early education? is early What Phase Nursery provision. It forms part Early education is delivered through Foundation and is based on the of the wider statutory curriculum for 3 to 7 year olds in Wales principle that early years’ education provision should offer a sound foundation through a developmentally appropriate curriculum. Childcare Offer Team, Offer Childcare Government, Welsh Park, Cathays 2nd Floor North, Cardiff, CF10 3NQ. n n If you have comments on the n n n The childcare offer is currently available to eligible parents to eligible parents available currently is offer childcare The following local authorities: the whole of the across Childcare for Wales offer - The childcare Talk 30 hours a week of Government to providing commits the Welsh Forward Wales Taking of three and four childcare for working parents early education and government-funded to 48 weeks of the year. year olds, for up get in touch with us through our get in touch with us through our
Directory of SupportArmed Forces Gwent 32 0044 191 442 8196 (Overseas)
R Call 09:00 – 17:00 Mon to Fri (exc. bank holidays) Call 09:00 – 17:00 Mon to Fri 0845 3005179 (UK) [email protected] http://www.enhancedlearningcredits.com/ http://www.enhancedlearningcredits.com/
Education and Skills and Education E Contact us:
R U
ELCAS Credits Scheme (ELC) promotes lifelong learning Enhanced Learning The MOD’s The scheme provides financial support in the amongst members of the Armed Forces. form of a single up-front payment in each of a maximum of three separate financial is only available for pursuit of higher level are reminded that ELC funding years. You three qualification at Level learning i.e. for courses that result in a nationally recognised (NQF) (England, Northern Ireland or above on the National Qualifications Framework six or above on the Scottish Credit and Qualifications Framework a Level and Wales), with if pursued overseas, an approved international equivalent qualification (SCQF) or, an approved learning provider. of early education and childcare. can I access it? Where has registered with CIW and has agreed to agreed to With any childcare provider who deliver the Offer. How many hours of Childcare can I have? How many hours of Childcare but it depends how much early education your local A maximum if 20 hours per week, will receive a combined total of 30 hours per week authority offers. All eligible parents Who can have it? can have Who through the are entitled to additional hours of childcare Eligible working parents in Wales Information Service. by contacting your Family eligible can find out if you’re You Offer. What is Childcare? is Childcare? What day-care, types of provision, including a wide range of different Childcare encompasses Care Inspectorate It is regulated by the and childminders. play-groups sessional care, or Ofsted if they are located in England. (CIW), Wales Where can I access it? I access it? can Where but depending in your local is mainly by schools, Phase Nursery Provision Foundation your Contact in a childcare setting. be able to access early education authority you may Service for more information. Information Family
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. 0800 028 4844
R or call
and provides useful information and resources to provides useful information and 33 We look forward to helping you We www.careerswales.com www.careerswales.com
E help you plan your career journey, alongside tips to enhance your employability skills. alongside tips to enhance your employability help you plan your career journey, Via our YouTube and Careers Wales TV channels. and Careers Wales Via our YouTube can also provide information and advice over the phone and via our e mail and web We chat services. A network of Careers Centres and community outreach venues across Wales. A network of Careers Centres and Our website, Education and Skills and Education https://www.facebook.com/careerswales https://www.facebook.com/careerswales https://twitter.com/careerswales http://www.careerswales.com/en/contact-us/ http://www.careerswales.com/en/contact-us/
Directory of SupportArmed Forces Gwent E E See the contact us section of the Careers Wales website, See the contact us section of the Careers Wales E and Twitter. can also follow us on Facebook You n n n n We offer our free services through a number of ways, including: a number of ways, services through our free offer We ability to make informed decisions and provide practical advice when searching and ability to make informed decisions we help and training opportunities. In summary, applying for employment, learning paths. people to navigate their career programmes, able to sign post customers to a variety of support and training are also We is aimed at Government Redundancy Action Scheme, (ReAct), which such as the Welsh or have been and are under threat of redundancy people who usually reside in Wales made redundant in the last 3 months. Further Education). Education). Further of their careers.” are inspired to take control where individuals Our visions is “for a Wales customers to improve their self-awareness, guidance include; helping The benefits of careers understand the labour market, enhance customer’sexplore personal motivations, better Careers Wales Support Support Wales Careers has been tasked to owned organisation that Government is a Welsh Careers Wales of careers advice, which involves the provision programme Wales deliver the Working are not in compulsory or (who for all people in Wales, guidance and information (if you are ringing from a mobile we will call you back for free). (if you are ringing from a mobile we will call you back for free). Directory of SupportArmed Forces Gwent 34
https://www.southwales.ac.uk/ https://www.southwales.ac.uk/ http://www.open.ac.uk/wales/en http://www.open.ac.uk/wales/en https://www.cymoedd.ac.uk/ https://www.cymoedd.ac.uk/ https://www.cardiffmet.ac.uk/Pages/default.aspx https://www.cardiffmet.ac.uk/Pages/default.aspx https://www.coleggwent.ac.uk/ http://www.cavc.ac.uk/en/ http://www.cavc.ac.uk/en/ Education and Skills and Education University of South Wales University E Open University in Wales Open University E Coleg y Cymoedd E E Coleg Gwent E E University Metropolitan Cardiff Local College and Universities Local College and College and Vale Cardiff these qualities, as well as provide support to transfer your skills into the civilian workplace. your skills into the civilian as well as provide support to transfer these qualities, personnel and veterans and our programmes to all serving offer assistance through We world. the wire and outside in the civilian your careers both inside assist you in enhancing British the Criminal Justice System. The support to veterans in This includes providing committed to serving our Armed Board is a Community Interest Company (CIC) Training services from when they choose to serve, to when they leave, and selected Public Forces and beyond. TRANSLATOR.” SKILLS “YOUR The British Training Board Training British The specialists. whole life development pathway are the degree and We forces and want to complement have gained in our armed recognise the skills you We
1C Education and Skills Employment 1D
This is a simple guide to employing Armed This is a simple 35 Website: https://gov.wales/docs/dsjlg/publications/commsafety/ Website: 181204-employers-tookit-en.pdf Employment -pathway-en.pdf -pathway-en.pdf https://gov.wales/docs/dsjlg/publications/commsafety/181114-employment Directory of SupportArmed Forces Gwent Forces veterans and reservists in Wales. This toolkit was developed by Business in the was developed by Business This toolkit and reservists in Wales. veterans Forces Governement. the Welsh Cymru, on behalf of Community (BITC) be the entry point for referral onto the Working Wales programme and other employability Wales be the entry point for referral onto the Working trained advisors programmes. Based on individuals’ personal circumstances and aspirations, with the individual, will identify the most suitable support for that person. In agreement this could be to advisors will then refer individuals to the most appropriate support; or other interventions. Communities for Work, Wales, Working consolidate Welsh Government’s current suite of employability support to deliver a new consolidate Welsh to meet individuals’ joined-up approach to employability and skills support, designed any barriers they needs. The programme will support people of all ages to overcome sustainable employment. may have, in order to achieve and maintain good quality, Government launched the Employment Advice Gateway which will 2019 Welsh In February Working Wales Working The programme will will commence delivery in April 2019. Wales Working Welsh support for Service Leavers and Veterans. This Pathway is designed to signpost and This Pathway and Veterans. support for Service Leavers employment that inform Service leavers and veterans of their options in finding recognises their skills, to support financial security. E Welsh Government Employment Pathway Employment Government Welsh which is employment has produced an Employment Pathway Government Welsh Did You Know? Did You leavers who used the CTP in 2016/17 were employed It is estimated the 82% of Service with a further 10% either in full time Armed Forces, within six months of leaving the there is evidence of a looking for work. However, education, training or not actively significant numbers of veterans without full or part time veteran employment gap, with the skills they have in their roles. employment or not able to use E to plug this skills gap as they represent a ready-made source of top talent which businesses talent which businesses source of top gap as they represent a ready-made to plug this skills the right recruitment process. can tap into with How to capitalise on military talent talent military on to capitalise How Toolkit Employers’ – Grow - Hire Inspire qualified competing to find skilled and employment, employers are At a time of rising are capitalising on military talent Wales number of employers in candidates. A growing
0845 280 1717
R Directory of SupportArmed Forces Gwent Website: www.ctp.org.uk/ctp Website: E 36 07852 287803
R Telephone: 02920 228842 02920 228842 Telephone: Email: [email protected] Telephone: 01495 366670 Telephone: Email: [email protected] www.hireaherouk.org Website:
Employment R R U E Hire a Hero Hire to make the successful transition into and Veterans Hire a Hero supports Service Leavers mentors and volunteers work with Service Leavers Hire a Hero staff, civilian life. Trained to help them make the right choices through the transition period. The and Veterans housing and care plans as well as employment remit of Hire a Hero is to cover training, network of supporters for past, present and future service leavers. An ever-increasing to help run the charity. who have an understanding of these situations was put together RFEA Cardiff, Maindy Barracks, Cardiff, CF14 3YE Cardiff, Maindy Barracks, RFEA Cardiff, U two years after. We’ll give you all the tools you need to market yourself confidently to give you We’ll two years after. out of life outside the forces. employers and to get the most Service leavers - how the CTP helps you - how the Service leavers we offer free resettlement services to all ranks of the UK Depending on length of service, – the Navy & Royal Marines, British Army and Royal Air Force including Armed Forces, transition as smooth as possible. our aim is to help you make the through to to provide flexible support from two years before discharge, here We’re leavers. To date, we’ve assisted over 235,000 Service leavers with the transition to date, we’ve assisted over 235,000 Service leavers with leavers. To of organisations looking to employ ex-Service civilian life and supported thousands look forward to helping you too. personnel. We Ministry of Defence and Right Management Ltd, who are global career development who are global career development and Right Management Ltd, Ministry of Defence specialists and part of the ManpowerGroup. and outplacement Royal Army, leaving the Royal Navy, resettlement services for those The CTP provides Armed Forces served, all members of the and Marines. Regardless of time Air Force leaving Service. can benefit from CTP support when hire Service operate as an intermediary service for employers wishing to also We Career Transition Partnership Partnership Transition Career resettlement of Armed Forces provider the official are We agreement between the (CTP) is a partnering Partnership The Career Transition
1D Employment Employment 1D
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37 Email: [email protected] Email: [email protected]
U Telephone: 0121 262 3058 Telephone: 020 8940 3305 www.poppyfactory.org Website: Email: [email protected]
Employment 20 Petersham Road, Richmond, TW10 6UR 20 Petersham E U R R Directory of SupportArmed Forces Gwent itary service), are outside of the CTP period of 2 year post–service employment support itary service), are outside of the CTP period of 2 year post–service and are currently unemployed. highlight how all their skills and attributes can transfer to the civilian world. When veterans highlight how all their skills and attributes can transfer to the civilian to both veteran and start new jobs, we are also there to give ongoing in-work support and Northern Wales The service is available to veterans and reservists in England, health condition that Ireland who meet the following criteria: have a physical or mental developed during mil forms a barrier to employment (this does not need to have been The Poppy Factory Poppy The having a mental that veterans should love the work they do, but for some, believe We make it tough to find and stay in work. That’sor physical health condition can why our makes sure the veterans that we support find the award-winning employment service community. right roles to suit their lifestyles and aspirations within their local provide one-to-oneWe career planning advice and job searching support that includes interests and veteran’s linking with employers to find bespoke opportunities that match guidance so veterans can motivations. As well as this, we give CV advice and interview and have a longer journey back to work. To do this, we link with welfare, healthcare do this, we link to work. To and have a longer journey back working with veterans in the criminal justice sector. and housing charities as well as employer so the working relationship can thrive. an income and provide a stable life for themselves and their families. an income and provide a stable to employment work with those who are unemployed, who face higher barriers increasingly We and are in the 18-24 year old age range, through to older veterans. The over 50’s to older veterans. The over year old age range, through and are in the 18-24 challenges in finding employment. recognised as facing greater are increasingly supporting veterans to find a new job, often when Our work includes early intervention, prevent jobs through general civilian support. We they have not succeeded in finding unemployed so that they can sustain long-term working age veterans from becoming RFEA – The Forces Employment Charity Charity Employment Forces – The RFEA working age veterans in the UK. and employment support to provide employability We know age veterans live in the UK. are that one million working Current estimates We are higher than for civilians. rates for working age veterans that unemployment have served for a short time life including those who support veterans through We
Directory of SupportArmed Forces Gwent 38 Website: www.civvystreet.org www.civvystreet.org Website: Telephone: 0800 0098015 Telephone: Email: [email protected]
Employment E R with X Forces. It covers all aspects of setting up and sustaining a profitable business. It covers all aspects of with X Forces. you venture into your The Business Experience also comes with ongoing support as new life in self-employment and access to apply for grant funding. Help for Heroes offers the tools you need to get job ready and take your next steps. Help for Heroes offers the tools you need to get job ready and you ready for what’sCareer recovery is not about finding you a new job, but getting to courses, qualifications, next. Help for Heroes’ Career Recovery Service offers access training and volunteering to help you navigate your way work experience, networking, through Civvy Street. Business Experience Setting up a business can be a challenge – the Help for Heroes should help you decide whether self-employment is the right route for you. The course is a 6-day programme spread over 2 months and run in partnership Help for Heroes Help for Heroes Find out more and register for CivvyStreet at: CivvyStreet for and register Find out more U Support includes: leavers from employers who are actively seeking to A job board with jobs for Service personnel. recruit ex-Service and qualifications with advice on learning options and Access to courses to build skills funding streams. tailored advice on finding employment. Online CV help and practical and including appointments with careers advisors. Links to further advice and support, CIvvyStreet. Membership is validated against Armed Forces number and branch. number and Forces is validated against Armed CIvvyStreet. Membership CivvyStreet or for all those recently leaving, to provide support and mentoring CivvyStreet aims a chance employment opportunities and the forces who are looking for about to leave, skills learned while serving. to redeploy the or reserves). (regular UK Armed Forces anyone who has served in the CIvvyStreet is for an Armed and dependants. Anyone with widows, widowers, partners It is also for their of a registered and approved member can apply to become connection Forces
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39 Website: www.rbli.co.uk/employment_solutions/ lifeworks www.rbli.co.uk/employment_solutions/ Website: Skills accrued from the Reserve service are transferrable and a tangible to Employers. Skills accrued from the Reserve service are transferrable and Financial assistance is available to cover costs if your employee is mobilised. assistance is available to cover costs if your employee Financial Reserve contributes to Corporate Social Responsibility – supporting the Forces personal life and Reservists are ‘Go Getters’ who balance their work commitments, their Reserve service. training can increase productivity in your workplace. Accredited Forces-funded defence and security of the UK. Website: www.officerassociation.org.uk/employment Website: Employment
E Directory of SupportArmed Forces Gwent are capitalising on military talent to plug this skills gap as they represent a ready-made a ready-made are capitalising on military talent to plug this skills gap as they represent recruitment process. source of top talent which businesses can tap into with the right n n n n n So what is the benefit of employing a Reservist? Over 300 Service Leavers come on to the Welsh civilian job market through the Career civilian job come on to the Welsh Over 300 Service Leavers They include highly trained engineers, technicians, (CTP) each year. Partnership Transition nurses, pilots, experienced trainers, police, administrators, IT managers, drivers, chefs, employers are managers and communications experts. At a time of rising employment, of employers in Wales competing to find skilled and qualified candidates. A growing number E Employ a Service Leaver? Why employment. It provides tailored advice and targeted services to those seeking to enter the employment. It provides tailored emphasis on networking and effective personal branding. executive job market with a greater support offered and information on the events more For visit: Officers Association for former by the Officers’ Employment Services from from Employment Services (OA) Association the Officers’ civilian Department supports former officers to gain sustainable Employment The OA’s Find out more about the Lifeworks Programme at: about the Lifeworks Programme Find out more The Lifeworks Programme Programme Lifeworks The with the personnel provides ex-Service funded 5 day course which Lifeworks is a fully coaching for them. It focuses on maintain a civilian job, appropriate tools to find and needs. is tailored to suit your individual and support and
Directory of SupportArmed Forces Gwent will bring together all the excellent will bring together all the excellent 40 will allow employers to advertise jobs suitable for family members of to advertise jobs suitable will allow employers To provide advice and support on behalf of the volunteer reserve forces and cadets in Wales. To engagement on behalf of Defence in Wales. To establish and maintain links with the community and to deliver employer To To work with the chains of command of the three Services to deliver support to the To Agreements. against Service Level reserves and cadets in Wales Employment University felt they had been discriminated against due to their connection to the Services. University felt they had been discriminated existing initiatives available for serving families into one place, making it easier for existing initiatives available for There will also be a section for training and courses that spouses and partners to find. families. for Forces have been discounted specifically n n Our primary tasks are: n reserves and cadets in Wales. Associations), RFCAs were originally designed to Established in 1908 (as Territorial in every county in the United Kingdom. Force provide local support to the Territorial the name has changed, the number of associations has drastically Over 100 years later, and cadets of all three reduced but our dependency has grown to encompass reserves services in Wales. have constituted a All RFCAs are central government bodies with Crown status and a national level. Council of RFCAs (CRFCA) to provide central coordination at Reserve Forces’ & Cadets Association & Forces’ Reserve is an ‘arms length body’RFCA for Wales of the Ministry of Defence (MoD), established and charged with giving advice and assistance to the Defence by Act of Parliament on matters that concern Army and Royal Air Force Council and to the Royal Navy, The training and career development section development and career training The is important as 45% of spouses interviewed in the research undertaken by Warwickshire is important as 45% of spouses Jobs section The they are will be asked to identify how free of charge. All employers serving personnel, friendly’.‘Forces for jobs in similar ways to many other Spouses will be able to search families. This Forces all employers have committed to support uniquely, job However, Forces Families Jobs Families Forces members. spouses, partners and family and training platform for Service An employment Jobs - Families main sections on Forces two are There ‘Jobs’ and ‘Training and Career Development’. Development’. and Career ‘Jobs’ and ‘Training
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41 Email: [email protected] Email: [email protected]
U Telephone: 01633 242628 or 01633 242628 Telephone: To deliver the volunteer estate in Wales through the maintenance and support of and support the maintenance through in Wales volunteer estate deliver the To reserves areas within which the centres, cadet centres and training reserve training activities. three services can conduct their and cadets of all Website: http://www.wales-rfca.org/ http://www.wales-rfca.org/ Website: Employment
Directory of SupportArmed Forces Gwent please telephone any member of the Recruiting Team or e-mail or search Army Reserve Jobs. please telephone any member of the Recruiting Team R If you would like to do something that is different, which will have a unique opportunity to If you would like to do something that is different, which will have in finding out more then expand your existing skills and experience, or you are interested and aboard, since its formation. These include Op TELIC and Op HERRICK in the middle and aboard, since its formation. These include Op TELIC and (2012 summit) and Op OLYMPICS (NATO Cyprus) Op ISMAY East, Op TOSCA(UN Summer Olympics). training as well as Annual training is varied and incorporates military and adventurous the opportunity for representative sports. front line, observing enemy targets and bringing in fire support to being a communications front line, observing enemy targets has the right information and communications around specialist ensuring that everyone you can be a Combat can also join the regiment in non-artillery roles, the battlefield. You The Army Reserve will help Specialist or Chef. Logistics Medic, Human Resource Specialist, and communication skills. It is a spare time or part time develop confidence, leadership civilian career. career which runs alongside your professional qualifications, The Reserve selection criteria takes into account the value of the maximum entry so a wide range of people are eligible to join, for most professions age is 50. home The Regiment has deployed Battery’s and individuals to all theatres operationally, The Regiment delivers as part of its ceremonial role, six Royal Salutes in Cardiff each year. its ceremonial role, six Royal Salutes in Cardiff each year. The Regiment delivers as part of people to have a varied and interesting career in the There are many opportunities for the L118 light gun, being a forward observer in the Regiment, from a Gunner operating Army Reserve Army Reserve Reserve which Borderers) is part of the Army (the Welsh 104th Regiment Royal Artillery to the Regular Army and is one of 3 Royal Artillery provides vital close combat support the UK and the only Light Gun Regiment in Wales. Reserve Light Gun Regiments around Reserve Forces in Gwent Forces Reserve Royal Artillery 104th Regiment n E
Directory of SupportArmed Forces Gwent 42 Telephone: 02920 562291 or 02920 562291 Telephone: Email: [email protected] Email: [email protected]
Employment Who We Are Are We Who Royal Monmouthshire Originally an Infantry Militia charged with home defence, the Monmouthshire Royal Light Infantry became a Royal Engineer unit in 1896. The Royal in its title and the only Engineers (Militia) is therefore the only unit with two “Royals” Division cap-badge. of Wales Royal Engineer unit whose members wear the Prince Artisans helping all parts of the Armed Forces to Live, Move and Fight. Artisans helping all parts of the Armed Forces Royal Monmouthshire Royal Engineers (Militia) Royal Monmouthshire service to the crown since The senior Reserve Regiment of the British Army with unbroken 1539. The Regiment’s current role is to provide formed groups of Combat Engineer Reservists for operations in the UK and abroad. Engineers and As Royal Engineers we train and are employed as Soldiers, Combat R U Recruiting Team or search Army Reserve Jobs. Recruiting Team experience. The AMS Reserve will help develop confidence, leadership and communication experience. The AMS Reserve will takes into account the value of professional qualifications, AMS Reserve selection criteria eligible to join, for most professions the maximum entry so a wide range of people are you are studying to be can also join if up to 55. You age is 50 and for some specialisms nurse or allied health professional. a doctor, Afghanistan in 2008 and 2013 and individuals have also The unit has deployed twice to Sierra Leone. deployed to Iraq, the Balkans and military medical and adventurous military, Annual training is varied and incorporates for representative sports. In the last few years the unit training as well as the opportunity the USA and Gibraltar. to Germany, Training has been on its Annual Collective out more then please telephone any member of the If you are interested in finding 203 (Welsh) Field Hospital Field (Welsh) 203 Services Reserve Army Medical (AMS) Reserve which is part of the Army Medical Services Hospital Field 203 (Welsh) Field is one of 10 regionally recruited to the Regular Army and provides vital support the UK.Hospitals around most occupational areas professionals drawn from are looking for healthcare We to expand their existing skills and have a unique opportunity who will throughout Wales skills. It is a spare time or part time career which runs alongside your NHS career. The time career which runs alongside your NHS career. skills. It is a spare time or part
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43 Self awareness. ability. Technical Leadership. Common sense. Physical robustness. Facilities management of military engineer equipments. management of military Facilities Combat Engineer support. Infrastructure development. Contract management and on-site of locally employed civilian workers. supervision 225 Field Squadron (Militia): Oldbury, Stoke-on-Trent and Cannock. Stoke-on-Trent (Militia): Oldbury, Squadron 225 Field Guernsey. Port (Militia): St Helier Jersey and St Peter Squadron Jersey Field 100 Field Squadron (Militia): Cwmbran, Cardiff and Bristol. Squadron (Militia): Cwmbran, 100 Field Squadron (Militia): Swansea. 108 Field Employment
Directory of SupportArmed Forces Gwent n n n n n Regiment consists of personnel with a variety of skills but in all The n n The Royal Monmouthshire Royal Engineers (Militia) is a Combat Engineer Regiment The Royal Monmouthshire Royal Combat Engineers and Artisans. Our role is to deploy and as such we train as Soldiers, operations in the UK and abroad. teams from 3 to 140 strong on to complete the following types of mission: to deploy on operations train We n call the Militia qualities, namely: what we our people we develop n n n Do We What The Royal Monmouthshire Royal Engineers (Militia) Army Reserve Centres are in: are Centres Engineers (Militia) Army Reserve Royal Royal Monmouthshire The n n The Regimental Headquarters is based in the grounds of Monmouth Castle and at of Monmouth in the grounds is based Headquarters The Regimental Squadrons of of three Field The Regiment consists Camp, in Monmouth. Vauxhall in of Army Reserve Centres located based out of a number around 140 personnel Bristol and the Channel Islands. Wales, Midlands, South the West
Directory of SupportArmed Forces Gwent 44 Building and structural finisher Bricklayer and concreter Electrician Heating engineer and plumber Carpenter and joiner Complement Existing Civilian Trade Qualifications Complement Existing Civilian Trade Attending Regular Army Trade Courses Army Trade Attending Regular Reserve Artisan Trade Courses Trade Artisan Reserve Employment
How Do I Join? Reserve Centres in any one of our Army Team can join by contacting our Recruiting You Careers Office. or by visiting a local Armed Forces operate in a military environment. n 3] artisan trade can have Individuals qualified through a civilian institution in a relevant the Royal School of their qualifications enhanced by attending discrete modules at the Regiment are also Individuals serving with Military Engineering in Chatham, Kent. to allow them to encouraged to get their existing civilian qualifications endorsed n n n Courses include: n Those Reserve Soldiers who can spare the time and meet the entry standards can Those Reserve Soldiers who can courses listed below at the Royal School of Military attend the Regular Soldier artisan courses are accreted by the City and Guilds institute The Engineering in Chatham, Kent. the level of previous experience but can be up to and vary in length depending upon 10 months. Reserve Artisan trade courses are available to all combat engineers within the Regiment all combat engineers within the trade courses are available to Reserve Artisan skills. in a range of infrastructure focused understanding and ability who achieve a basic 2] Artisan Engineer Trades Trades Engineer Artisan Regiment through: skills within the technical engineering more develop We 1]
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0345 606 9069 or at
R 45 www.raf.mod.uk/recruitment. www.raf.mod.uk/recruitment. 02920 428046 or contact RAF Careers staff on staff 02920 428046 or contact RAF Careers Employment E Directory of SupportArmed Forces Gwent If you wish to find out more then please telephone our Sqn Recruiters on then please telephone our Sqn Recruiters wish to find out more If you R RAF Reserves are expected to attend a minimum of 27 days per year and much of this is RAF Reserves are expected to attend that takes place general Service training and AT training, made up of trade and branch will also be expected to undertake Personnel the year. over various weekends throughout within their first 5 years on the Sqn, either in the UK a mobilisation of up to 6-months or abroad. including role specific courses and Adventurous Training (AT). Our selection process takes Our selection (AT). Adventurous Training including role specific courses and and qualifications, and with an upper age for entry due account of professional experience personnel through all aspects of their application. of 55 years, we are here to support ceremonial, PR and recruiting events across South Wales and beyond. and beyond. across South Wales ceremonial, PR and recruiting events RAF Reservist is that the work and training is designed to The great thing about being an training, As well as basic military and professional full-time career. fit around a person’s continued professional and personal development there are many opportunities for transferable to other areas of life and which can enhance a person’s primary career. primary enhance a person’s other areas of life and which can transferable to to directly support Reservists deliver operational output As part of No. 1 Gp, 614 Sqn’s in the UK and at various locations abroad. Members of RAF operations on RAF Stations to participate in engagement activities at various the Sqn also have the opportunity 614 (County of Glamorgan) Squadron Squadron of Glamorgan) (County 614 Air Force Royal Auxiliary is the only is based in central Cardiff and Service Support Sqn that 614 Sqn is a General and trades on the Sqn itself offers up to 20 different branches It Wales. RAuxAF Sqn in throughout the UK; more on other RAuxAF Sqns and access to many all of which provide are and leadership) that teamwork, management skills (such as communication, Directory of SupportArmed Forces Gwent
46 Identify work trials. Employment opportunities. Support service leavers and their families. Focus specifically on the Jobcentre Plus support available to service leavers, those Focus of currently serving within their resettlement period and spouses and civil partners personnel – where necessary and appropriate, the champions will and ex-service work to put support in place. Provide information to Jobcentre Plus staff about specific armed forces initiatives. information Provide an understanding of the issues the forces community face that can be a Provide barrier to employment. Develop and maintain joint working arrangements between Jobcentre Plus and the Develop and maintain joint working Jobcentre Plus district. armed forces community in their Spouses and civil partners of currently serving and ex-service personnel. serving and ex-service Spouses and civil partners of currently Service leavers. their resettlement period. Serving personnel currently within staff to advise on queries regarding individual armed forces cases - including serving staff to advise on queries regarding individual armed forces cases personnel, their families and veterans. Be the first point of contact for Jobcentre Plus staff and services welfare and families Be the first point of contact for Jobcentre Plus staff and services Employment
n n The champions work in partnership with the armed forces community and support community and support champions work in partnership with the armed forces The employers, to: organisations in their district, as well as local and national n n n n n The role of the armed forces champion is to: of the armed forces role The n n our services please ask the Jobcentre Plus staff member If you are having difficulty using to their Jobcentre Plus district armed forces champion. that you are dealing with to speak The armed forces champion focuses only on armed forces The Plus support available to: the Jobcentre n n Armed forces champions in JCP champions Armed forces Job Centre Plus Centre Job (DWP) Pensions and the Department for Work Covenant, Forces As part of the Armed their of the armed forces and help current and former members has initiatives that Jobcentre Plus services. families access who in every Jobcentre Plus district an armed forces champion This includes having needs of the armed forces community. provide support that meets the ensures that we
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47 ocal Jobcentre Plus office. Armed Forces Compensation Scheme Guaranteed Income Payments. Armed Forces Scheme payments. Pension War Income Support. Employment and Support Allowance. Incapacity Benefit. L Nominated service focal point. Financial
Directory of SupportArmed Forces Gwent Income-based Jobseeker’s Allowance and 3 month residence requirement the 3 month residence Service personnel who have served abroad are exempt from requirement for claims for income-based Jobseeker’s Allowance on arrival in the UK. or partners and October 2015, this exemption was extended to service spouses From children aged up to 21 returning from overseas. Receipt of the following exempt a recipient and household from the benefit cap: and household from Receipt of the following exempt a recipient n n n Benefit cap exemption n n n Programme Plus and the Work Jobcentre access to the full range of Jobcentre Plus services. All former service personnel have Members of the service community who wish to bring an issue to the Members of the service community their: can do so either through attention of their local champion n served in the armed forces for any day within the As well as this, a person who has Programme. last 3 years can be considered for early access to the Work The champion will tailor their activities to match the needs of the armed forces community the needs of the armed forces tailor their activities to match The champion will The role differ from district to district. This means some activities may in their district. the same regardless of location. of the champion remain and responsibilities leaver could not walk This means a service facing. The champions are not customer office and expect their local champion to be based in into their local Jobcentre Plus maintain close contact with Jobcentre Plus advisers that office. Instead, the champions forces issues and raise issues with the champion if who make them aware of armed of the services has appointed points of contacts who the customer requests it. Each within their area. form a link with the relevant champions Benefit Cap exemption Cap Benefit skills, community in terms of the to raise the profile of the service They also work some of work with colleagues to ease and experience they can offer, knowledge and being faced by service families. the barriers to work
Directory of SupportArmed Forces Gwent 48 Contribution-based Employment and Support Allowance (ESA (Cont)). Contribution-based Employment and Support Allowance (ESA Contribution-based Jobseeker’s Allowance (JSA (Cont)). Financial This is for the spouses and civil partners of service personnel who have accompanied This is for the spouses and civil partners of service personnel their spouse or civil partner on a posting outside the UK. Jobseeker’sThis will help these spouses and civil partners to claim contribution-based when they return Allowance or contribution-based Employment and Support Allowance to the UK. Spouse and partner employment opportunities Spouse and partner employment opportunities to the spouses or partners The government is committed to providing appropriate support have access to personnel of currently serving and ex-service of service personnel. Partners for early access the full range of Jobcentre Plus services. They can also be considered from 3 months into their claim for Jobseeker’s Programme Allowance. to the Work n In addition to the National Insurance credits award, an easement is in place to award, credits In addition to the National Insurance the first contribution condition for both: n accompanying on overseas posting. National Insurance credits for spouses following a member of the armed for spouses following a member of the credits National Insurance overseas: forces 1 National Insurance credits was introduced for service In April 2010, an award of Class periods where they accompanied a member of the spouses and civil partners to cover The credits help protect the eligibility of service spouses armed forces posted overseas. benefits. and contribution-based working-age and civil partners to the State Pension for spouses and partners of service personnel Easing the contribution conditions Armed forces spouse’s information spouse’s Armed forces credits armed forces Pre-2010 from 6 April 2016 will be age Pension and civil partners reaching State Military spouses Insurance credits. This covers periods from 1975 that able to apply for new National the member of armed forces on postings outside the UK.they have spent accompanying by HM Revenue & Customs (HMRC) and help a person The credit will be administered Read information entitlement to the new State Pension. gain qualifying years that provide about applying for the new credit. This means that service spouses and partners and their adult children will be treated in will be treated adult children and their spouses and partners that service This means and will be able to claim income-based returning service personnel the same way as Jobseeker’s the UK. immediately on arrival in Allowance
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49 rovide financial support to service personnel and veterans who have been seriously rovide financial support to service personnel and veterans who elp cover the extra costs they may have received as a result of their injury. Help cover the extra costs they may have received as a result injured as a result of service. P Financial Directory of SupportArmed Forces Gwent will put the payments in place. services at: Plus information about Jobcentre Find more and www.gov.uk/browse/benefits www.gov.uk/browse/working AFIP eligibility is defined as those who have been awarded a Guaranteed Income AFIP eligibility is defined as those who have been awarded a Compensation Scheme. DWP (GIP) of 50% or higher under the Armed Forces Payment AFIP are claimants for are responsible for making and maintaining payments. However, UK.who They will confirm eligibility with DWP required to submit a claim to Veterans the Armed Forces Independence Payment (AFIP). This benefit is designed to: benefit is designed (AFIP). This Independence Payment the Armed Forces n n Armed Forces Independence Payment Independence Payment Armed Forces with DWP introduced On 8 April 2013 the Ministry of Defence (MOD) in conjunction are, wherever possible, assessed to consider whether the individual meets the limited are, wherever possible, assessed based on the MOD medical report (F Med 23) activity criteria capability for work-related and without the need for a face-to-face assessment. made at the time Capability Assessment for the ESA claim This applies to the initial Work individual will be placed in the ESA support group. of discharge. In these cases the employed in the armed forces and should be discharged, DWP now uses the service now uses and should be discharged, DWP employed in the armed forces eligibility to Employment and Support Allowance medical board evidence to determine to face medical assessment. (ESA) rather than conduct a face of the armed forces who have been assessed by a Claims received from members panel to be in their highest disability category Ministry of Defence (MOD) medical Wounded, injured and sickness benefits and sickness injured Wounded, medically discharged personnel Access to benefits for decides a severely disabled person can no longer be When a service medical board by the person claiming JSA.by the person claiming Easing voluntary unemployment conditionality for spouses for spouses conditionality unemployment voluntary Easing leave of service personnel who policy that spouses and partners It is Jobcentre Plus cause’ for leaving that employment follow their partner will have ‘just employment to arrange necessary in order to not leave earlier than was reasonably provided they did from getting Jobseeker’s they should not be prevented the move. This means Allowance each Jobcentre Plus should consider of voluntary unemployment. (JSA) on the grounds provided legislation and the information basis using the relevant case on an individual
They work independently They work independently Directory of SupportArmed Forces Gwent 50 +44 1253 866 043 +44 1253 0808 1914 2 18 2 0808 1914 0800 085 3600 https://www.gov.uk/armed-forces-pension-calculator https://www.gov.uk/armed-forces-pension-calculator Email: [email protected] Free helpline telephone: overseas Free Free helpline telephone: UK only Free Reviewing Government initiatives regarding the Veterans Community. regarding the Veterans Reviewing Government initiatives factual and regional advice for Ministers. informed, Provide region. needs and issues within their particular Independent responses to Veterans’ Assistance to individual veterans. needs. Create awareness of veterans’
Financial E R R R from the Ministry of Defence in support of the Veterans’ Community. Veterans’ of Defence in support of the from the Ministry U Armed forces pensions enquiries Armed forces Administration Centre (JPAC), Joint Personnel House, 65 Brown Street, Glasgow G2 8EX 480, Kentigern Mail Point on your can use the contact detail below for help and information You pension: armed forces Estimate your armed forces pension armed forces Estimate your a current or former member of pension if you’re may be eligible for an armed forces You the armed forces. You can contact VAPC by the following methods: can contact VAPC You U n n n Statutory Purpose of VAPCs Statutory Purpose of VAPCs n n VAPCs are Advisory Non-Departmental Public Bodies. Non-Departmental Public Advisory are VAPCs Pensions advises and liaises with (VA&PC) Committee Pensions Advisory and The Veterans Veterans, their families and relevant needs, issues organisations on their and concerns. Veterans, and provides governance to acts as an advocate assists, raises awareness, VA&PC families where and their Veterans It champions the rights of community. the Veterans’ inequality or a lack of fairness. there is injustice,
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51 03444 77 20 20 03444 111 445
Adviceline: relay: Text The Armed Forces Compensation Scheme (AFCS). Compensation Scheme The Armed Forces (Overseas) Scheme (CICO). The Criminal Injuries Compensation The War Pensions Scheme (WPS). Scheme Pensions The War
Financial R R Directory of SupportArmed Forces Gwent You can claim under the CICO if you or your eligible dependents are the innocent claim under the CICO if you or your eligible dependents can You serving overseas. victim of a crime of violence while and end of the day. If you call from a mobile, we’ll ask you to enter a local landline number If you call from a mobile, and end of the day. your call to a local adviser on your keypad. This can be any number - we only use it to send if one’s available. https://www.citizensadvice.org.uk/wales/ Adviceline’s available 9am to 5pm, Monday to Friday. It’s usually busiest at the beginning Adviceline’s available 9am to 5pm, Monday to Friday. Our network of independent charities offers confidential advice online, over the phone, Our network of independent charities offers confidential advice rely on us mean it. People and in person, for free. When we say we’re for everyone, we because we’re independent and totally impartial. our national phone service, Adviceline: can contact an adviser through You We give advice to millions of people give We Citizens Advice forward find a way help people We Advice we At Citizens all face problems that seem complicated or intimidating. can We independent face these problems without good quality, believe no one should have to advice. That’s here: to give people the knowledge and the confidence they why we’re their problem. need to find their way forward - whoever they are, and whatever n as a result of service claim under the AFCS where the illness or injury was caused can You forces before claiming. do not need to have left the armed on or after 6 April 2005. You n n are no longer serving and your under the WPS if you claim can be considered Your 2005. in the armed forces before 6 April caused as a result of service disablement was War Pension Pension War UK on behalf administered by Veterans of compensation schemes There are a number who are and former serving personnel Defence available to serving of the Ministry of to each forces. The scheme that applies of their service in the armed injured as a result served and when you were injured. on when and where you individual will depend
Directory of SupportArmed Forces Gwent 52 ools: a budget planner, a car cost calculator, a credit card calculator, a goal saving a credit card calculator, a car cost calculator, ools: a budget planner, ebt: explains your options for getting out of debt and signposts to free, Debt: explains your options for confidential help. anaging crises: useful information and guidance to help people through tough Managing crises: useful information issues, drug and alcohol problems as well as times, including debt and emotional bereavement. war pensions, compensation and ife and family: useful information on managing life’s challenges, setting up home, Life and family: useful information marriage, divorce, children. Managing money: useful information on borrowing, saving, budgeting and saving, useful information on borrowing, Managing money: spending, as well as planning for the future. as well as planning spending, calculator as well as a home buying tool to help you make informed decisions and calculator as well as a home buying and scenarios various through you takes Challenge MoneyFit the future; the for plan plan at the end. gives you your own tailored action T Your career: useful financial information about different stages of your military career, your military career, career: useful financial information about different stages of Your allowances, managing finance as you deploy, including pay and career structures, and making plans for when you leave the service. assignment in the UK or abroad Financial
MoneyForce is specifically designed for the armed forces, to give service personnel and MoneyForce make informed financial their families useful information and tools in plain English to decisions that will have a positive impact on their future. n n n n n MoneyForce provides information on: information provides MoneyForce n MoneyForce personnel. for money advice for UK service is the official MOD channel MoneyForce to service personnel and their families, easy online support for The website provides both while and plan their finances better, informed financial decisions help them make forces. and once they leave the armed they are in service
1E Financial Financial 1E 0808 802 8080 53 0800 731 4880 Helpline: Helpline: Benefits, Debt and Money Advice service Helpline: and Money Advice service Debt Benefits,
Financial R R Directory of SupportArmed Forces Gwent https://www.ssafa.org.uk/help-you/veterans/debt-advice https://www.ssafa.org.uk/help-you/veterans/debt-advice SSAFA Support SSAFA payments and you are If you have fallen behind on your bills, credit cards or other team your local SSAFA struggling to get by or even at risk of losing your home, then can help you to get advice on dealing with your debt. working in your area Our volunteers will let you know about qualified debt advisors although they cannot give advice themselves. for ways to help with any Once you have received specialist advice they can then look your home or supplies priority debts – these are debts where you are at risk of losing of essentials such as gas or electricity. https://www.britishlegion.org.uk/get-support/finance/debt-advice/ https://www.britishlegion.org.uk/get-support/finance/debt-advice/ Royal British Legion Support Legion British Royal help with debt and emergency compensation advice, provides specialist The Legion burden of help to ease the loans. We support you through grants and situations, and people every year. ex-Service for thousands of Service and financial pressure support you with your finances, and Money Advice team can Benefits The Legion’s income about how to maximise your and non-judgemental advice including impartial entitled to. benefits and tax credits you’re by claiming the how a military can be and life in the Armed Forces Our advisers know how complex that can lead to financial problems. life involves unique challenges loved ones being away, the difficulties around moving regularly, understand We stress disorder. re-joining civilian life and coping with post-traumatic and can advise know about the specific benefits available to our beneficiaries, also We Compensation Scheme and disability the Armed Forces Pensions, on areas like War claims and tribunals. issues or support with benefits, call our contact If you require assistance with money we will put you in touch with your local contact. centre on 0808 802 8080 and Directory of SupportArmed Forces Gwent 54 [email protected] [email protected]
Financial https://www.covenantfund.org.uk/ https://www.covenantfund.org.uk/ U population can also benefit; as we will support projects on one of our programmes that population can also benefit; as and civilian communities. between Armed Forces will help to encourage good relations makes grants Programme Grants Local Fund Covenant The popular Armed Forces and that meet local needs, or help bring Armed Forces of up to £20,000 for projects civilian communities together. and the Veterans Fund Mental Health and Wellbeing run the Veterans also We Community Centres Programme Armed Forces Covenant Fund Trust Covenant Forces Armed Forces grants to support the Armed makes Trust Fund Covenant The Armed Forces Community. also run wider We Fund. funded by the Covenant manage the grant programmes We Community. Forces that support the Armed funding programmes This Community. from the Armed Forces benefit from our grants are The people who of our and families of veterans. In some personnel, families, veterans includes serving around a base or in an area with an Armed Forces programmes, the wider community
1E Financial Health and Wellbeing 1F 55
Charis Moon [email protected] 02920 333 034 - @hearinglosscym
Health and Wellbeing and Health N R Directory of SupportArmed Forces Gwent Admiral Nurse Service Admiral supports works with Dementia UK to provide Admiral Nurses - a service that The Legion the service is to maintain the carers of our beneficiaries who have dementia. The focus of and to provide the independence and improve the quality of life for carers and families practical advice they need. in September 2018 with two nurses covering the area Having launched in south Wales the team has already doubled in size to 4, which has allowed the service Neath to Cardiff, to be expanded to cover Gwent. U https://www.actiononhearingloss.org.uk/how-we-help/support-and- care/support-for-veterans/ Contact Details Are you an older veteran living with hearing loss or tinnitus? We can offer practical support can offer practical support with hearing loss or tinnitus? We Are you an older veteran living and information to help. older veterans with hearing project offers information and support to Our Aged Veterans and carers, across England and Wales. loss or tinnitus, and their families veterans born before 1 January 1950, but we will assist The project focuses on supporting all veterans who contact us. with hearing difficulties access local support services and, Our aim is to help older veterans with their families, friends and communities. as a result, feel better able to connect Action on hearing Loss Action on hearing Priority healthcare treatment for veterans in Wales veterans for treatment healthcare Priority Ensure care for service related conditions. entitled to priority access to NHS UK veterans are Forces. you have served in the Armed are held with your GP indicate your records that GP or contact the Public service you receive, talk to your dissatisfied with the If you’re Services Ombudsman.
. 0808 802 8080 Directory of SupportArmed Forces Gwent 56 https://blesma.org/ E 0778 0165085
W 0208 548 7098 [email protected] Advice on how to care for someone with dementia and help to develop skills to Advice on how to care for someone to living with dementia. encourage positive approaches provide additional work together with other professionals and organisations to To support if you need it. Information and practical advice for carers and their families on supporting those their families on supporting practical advice for carers and Information and with dementia. and psychological support and families to provide emotional work with carers To throughout the caring journey. Skilled assessments to determine the needs of family carers and the needs of the family carers and the needs to determine the needs of Skilled assessments person with dementia.
Health and Wellbeing and Health E R Tom Hall, Blesma Support Officer. Hall, Blesma Support Officer. Tom and widows. Support to Blesma Members, their families Welfare Providing Contact Details Blesma - The Limbless Veterans Limbless Blesma - The Charity that supports limbless Since 1932, we have been the only national Armed Forces veterans for the duration of their lives. and women who have men helps all serving and ex-Service Blesma, The Limbless Veterans by providing rehabilitation lost limbs, or lost the use of limbs or eyes, to rebuild their lives activities and welfare support. are the only national Service charity that supports limbless veterans for the duration of We their families. Since WW1 their lives, offering financial and emotional support to them and are not failed, forgotten we have worked tirelessly to guarantee that our limbless veterans or to left to fend for themselves. The Legion runs four Care Homes with specialist dementia wings for long term residency runs four Care Homes with specialist dementia wings for long The Legion Centres around the can also provide a holiday at one of our Break or respite care. We for carers. country for rest and relaxation Please note that Legion beneficiaries can be either the person with dementia or the carer. beneficiaries can be either the person with dementia Please note that Legion services is available from our free online help service General information on dementia n n n n What do Admiral Nurses Offer? Offer? Nurses do Admiral What step of the way: to facilitate the service every the experience Nurses have Our Admiral n or you can contact the Legion’s Admiral by calling our helpline on Admiral or you can contact the Legion’s
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blindveterans.org.uk
E 57 www.careaftercombat.org E 07794201032 0300 343 0255 07395 600 922 [email protected] [email protected]
[email protected] Health and Wellbeing and Health
R U R W Directory of SupportArmed Forces Gwent Contact Details Care after Combat Wales, Rob Nicholls, Regional Manager - Wales, House, Adelaide Street, Swansea SA1 1SB Suite 2F 2nd Floor The Post First Contact in the right direction. and one of our team will steer you Contact If you have a problem, call First 2017/18 delivering a 96% success rate. rate. a 96% success 2017/18 delivering and their Phoenix is, of course, to the lives of the Veterans The key benefit of Project not least the financial families, but there are also significant benefits to wider society, savings of diverting them away from the criminal justice system. ‘Phoenix’ is the name of the project to reduce the number of re-offending of re-offending the number to reduce project ‘Phoenix’ is the name of the prison. from released veterans within the Criminal undertook a review of Veterans During 2014, the Government form the largest occupational 2014 Veterans Justice System published in December Phoenix was designed to specifically respond to the issues group in prison. Project been operational since May 2015. Phoenix (Phoenix) has raised in the report…Project the final 18-months of sentencing and continues Mentorship is introduced during criteria for a period of no less than 12-months. Inclusion following release, the latter, in the final 18-months of sentencing. are Veterans initially validated by have undergone formal training, All Care after Combat mentors upgraded quarterly as the National Offenders and Management Service (NOMS) and of the current mentoring part of their ongoing professional development. The results intervention are remarkable with an absence of re-offending in the sample group. U after combat Care Contact Details Contact Details UK Veterans (Community 5) Blind Coordinator - Volunteer Beth Lowden after sight loss. Rebuilding lives Blind Veterans Blind their lives of every generation rebuild men and women ex-Service UK helps Blind Veterans practical advice and training, Since 1915 we’ve provided rehabilitation, after sight loss. veterans. to tens of thousands of blind emotional support Directory of SupportArmed Forces Gwent 58 ractical and direct support for older veterans, helping to tackle isolation in our ractical and direct support for 0300 777 2259 ffective liaison between prisons, local authorities and statutory services to support Effective liaison between prisons, or who are returning to live prison, to a Welsh veterans who are being transferred project. as part of the SToMP in Wales, P communities. risis peer mentoring for veterans who need urgent access to help in relation to Crisis peer mentoring for veterans and other issues. mental health, substance misuse, through Veterans personnel accessing treatment Dedicated mentoring for ex-forces mental health support of its type. - the first nationwide, joined-up NHS Wales
[email protected] [email protected] www.changestepwales.co.uk www.changestepwales.co.uk Health and Wellbeing and Health E R Our team of veteran peer mentors use their own experiences to help veterans confront Our team of veteran peer mentors use their own experiences U Contact Details UK Coordinator (Community 5) Blind Veterans - Volunteer Beth Lowden Rebuilding lives after sight loss challenges in their lives, and to navigate and engage with support services throughout Wales challenges in their lives, and to navigate and engage with support n n We provide: We n n Who is Change Step for? Who full-time or reserve. anyone who has been a member of the UK Armed Forces, help We do? does Change Step What Our team of veteran peer mentors use their own experiences to help veterans confront experiences to help veterans peer mentors use their own Our team of veteran Wales. with support services throughout lives, and to navigate and engage challenges in their Change Step Wales Step Change is Change Step? What for - including dedicated services in Wales effective support for veterans Change Step offers needs. mental health and substance misuse veterans, and people with those in crisis, older
1F Health and Wellbeing Health and Wellbeing 1F 59 . [email protected] 0800 138 1619 0800 138 Helpline: 07537 404719 text: Helpline Helpline email: Helpline
Health and Wellbeing and Health www.combatstress.org.uk
E R W Directory of SupportArmed Forces Gwent Andy Mansfield - Regional Manager – Midlands and South Wales. Defence Transition Service will deliver specialist support for serving personnel who are Service will deliver specialist support for serving personnel Defence Transition they adjust to civilian life. These individuals will be offered most likely to face challenges as housing or employment. unique solutions to the challenges they face, including help with Contact Details Defence Transition Service Defence Transition U Contact Details Support are free of services Stress Disorder, Traumatic Post with care of Veterans Specialising in the available for immediate support. confidential Helpline is also charge. A 24 hour personnel in need of help, or if you know someone who you a veteran, service If you’re time on our free Helpline, text or email: think needs help, contact us any Combat Stress Combat It can community and their families. 24Hour Helpline is for the military The Combat Stress families, on issues from mental personnel, reservists and their serving advise Veterans, support. health to practical
Directory of SupportArmed Forces Gwent 60 0800 731 4880 - UK Contact us online
https://www.ageuk.org.uk/cymru/our-work/project-360/
Health and Wellbeing and Health E E R To be supported by the project you must have been a member of the UK armed services, To or more, and aged reservists, or seen active service in the merchant navy for one day The project can also provide support and guidance for families and carers 65 or over. of eligible veterans. Eligibility in particular, accessing the health and social care they need to live a fulfilled life. accessing the health and social care they need to live a fulfilled life. in particular, members 360° aims to ensure that services provided by Age Alliance Wales Project is given to older are meeting the needs of older veterans, and that the right support the combined services veterans through a 360° provision. The project will also bring Project 360 Project 360° is an innovative and extensive national partnership project in which Age Cymru Project members. and Age Alliance Wales charity Woody’s Lodge, is working alongside veteran’s armed service personnel can have difficulties coping with civilian life and, Former Our email service the same way as Forcesline. Our email service operates in Forcesline freephone numbers freephone Forcesline from anywhere in the world. can be accessed Forcesline 09:00 - 17:00, Monday to Friday. are open We to send a full reply to your enquiry in 48 hours. aim We in to those veterans attending Woody’s Lodge of Age Cymru and Age Alliance Wales and develop a second an environment in which they feel comfortable and familiar, to replicate the same. facility in North Wales the military chain of command. the military chain you factual information and can give to listen and not to judge. We Our team are here ‘signpost’ to assist you. ways forward are absent without speak with you in confidence if you, or someone you know, can also We leave (AWOL). SSAFA Forcesline SSAFA that telephone helpline and email service is a free and confidential Forcesline SSAFA and women from men and ex-service for servicing (regular and reserves) provides support is not part of SSAFA As an independent charity, and for their families. the Armed Forces
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61 0800 092 8571 02920 781818 07537 404719 text: Helpline [email protected] [email protected] [email protected] [email protected] Mailbox: SToMP Scotty’s Little Soldiers Scotty’s
Health and Wellbeing and Health
https://www.iomcymru.org.uk/SToMP/ https://www.iomcymru.org.uk/SToMP/
E E R R W Directory of SupportArmed Forces Gwent U Contact Details (SToMP), of Military Personnel Supporting Transition Road, Bridgend, CF31 1TZ House, Tremains Service, Tremains National Probation Scotty’s & young people (aged 0 to 25) who Little Soldiers provides support to children Assistance is Forces. have suffered the loss of a parent serving in the British Armed breaks, group events, a provided through four key programmes and includes respite range of development grants and bereavement support. Scotty’s Little Soldiers Scotty’s U a whole system approach, coordinating a consistent service for ex-Armed Services service for ex-Armed approach, coordinating a consistent a whole system suites, court, police call out, through custody from (ASP) across Wales Personnel and ex-ASP which identifies and resettlement into the community, probation, prison order to meet individual needs. to specialist support services in signposts them Champions and information via a network of ex-ASP organisations, communicating intranets. organisational newsletters and Contact Details (SToMP), of Military Personnel Supporting Transition Road, Bridgend, CF31 1TZ House, Tremains Service, Tremains National Probation to their best effect, integrating multi agency processes and service provision pathways to their best effect, integrating and beyond. of good practice across Wales and extending existing examples support services for criminal justice point of contact for ex-ASP acts as the main SToMP SToMP is specifically designed to deploy combined public and voluntary sector resources is specifically designed to deploy combined SToMP Supporting the Transition of Military Personnel Personnel of Military Transition the Supporting (SToMP) to design and deliver was funded (SToMP) of Military Personnel Supporting Transition
- Directory of SupportArmed Forces Gwent
62 or text help to 81066 01873 735 240 CALL - 0800 132 737
Health and Wellbeing and Health R U Contact Details R the service, about If you would like to discuss a referral or require further information please contact the team on: Following the assessment, the veteran may be offered psychological therapy by the Veteran the veteran may be offered psychological therapy by the Veteran the assessment, Following other NHS teams or departments for further treatment. Therapist and/ or referred on to example, debt Therapist will also refer to veteran charities for help with, for The Veteran pension/armed forces compensation claims as indicat management, benefits and war Compensation provide a diagnosis for Armed Forces ed. Please note, the service cannot Scheme claims. in crisis should contact The service is not able to respond to emergency referrals. Veterans on-calltheir GP or the Out of Hours GP Service. There is a Psychiatrist at all Accident and the Mental Health Helpline Emergency Units in District General Hospitals. Alternatively call (Community Advice Listening Line), this is a confidential listening and support for Wales service help line and is 24/7: venue. The team offer five clinics within the Gwent Health Board area. Please look at our venue. The team offer five clinics Bevan’. clinic venues under ‘Health Boards’ then ‘Aneurin website for further information on To refer, please go to our website at www.veteranswales.co.uk and look under please go to our website at www.veteranswales.co.uk refer, To online self-referral form or printable paper referral tab where there is an ‘referrals’ telephone or email for further advice. form. Alternatively, home as possible in a suitable as close to the veteran’s Appointments will be arranged (known as Veteran Therapists) with specialist expertise in military mental health problems. in military mental health problems. with specialist expertise Therapists) (known as Veteran GP’s veteran charities. Importantly, and referrals from health care staff, The team accepts no mental health personnel. Please note, self-referrals from ex-service the team accepts it is sufficient to know that there is a mental health problem diagnosis is needed for referral, related to military service. Veterans Wales NHS Wales Veterans who have served in the priority service for individuals is a specialised, NHS Wales Veterans’ health difficulties who are experiencing mental at any time in their lives and Armed Forces, to their military service. related specifically clinicians has experienced mental health Bevan University Health Board VNHSW in Aneurin
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0808 1914 218 63 National Helpline: https://warriorprogramme.org.uk/ https://warriorprogramme.org.uk/ 01562 825527
[email protected] [email protected] Health and Wellbeing and Health
[email protected] [email protected] E R E Directory of SupportArmed Forces Gwent U The Warrior Programme Warrior The develop the resilience, manage their emotions and to Our programme enables individuals to focus and motivation to succeed in today’s world. The programme has been developed over the of members present and past by experienced challenges and demands the meet to ten years last the armed forces and their families. and South West) Sean Gane - Regional Co-ordinator (South Wales Gives support to veterans and their dependents. The focus of the service is to provide Gives support to veterans and their situation that may result in a welfare need, such as: assistance following a change in or finance. Services, Bereavement, Disablement, Changes affecting income the Leaving Dean (Nationwide cover of – Michelle Williams covering Gwent & Forest Manager Welfare Managers throughout the UK). by other Welfare 2BY. DY10 Kidderminster, Road, Army Reserve Centre, Birmingham VWC Kidderminster, Veterans UK – Veterans Welfare Service Welfare UK – Veterans Veterans There are many testimonials on our website. Don’t suffer in silence, contact us now and we contact us suffer in silence, Don’t on our website. many testimonials There are you get on with your life. can try and help to provide timely and accessible working together as outpatient service across Wales “One related mental personnel, with a service therapy for ex-service sessment, and psychological health difficulty’’
Directory of SupportArmed Forces Gwent
64 A culture of self-reliance and avoidance of ‘weakness’. periods of separation from partner and family. Long Impact of injury and/or sudden discharge on career and family. Increased volume of transitions in the Forces. Moving to a new area was the most common cause of social isolation amongst survey Moving to a new area was the most respondents. the most common cause of both loneliness and social isolation. was Exiting the Armed Forces 1 in 4 of survey respondents indicated that they feel lonely and socially isolated 1 in 4 of survey respondents indicated or ‘Often’ ‘Always’ and social isolation are issues in the Armed Almost 70% agreed that loneliness community. Forces Health and Wellbeing and Health
n n n Findings from this research suggest that some elements of Forces lifestyle can increase that some elements of Forces from this research suggest Findings vulnerability to loneliness and social isolation. include: These n n n Key Findings n n older veterans reported being lonely. Furthermore, over twice that number reported over twice that number reported Furthermore, being lonely. older veterans reported – equivalent to around 770,000 relationship or isolation difficulty experiencing some the UK and social isolation across these findings, research on loneliness people. Despite community remains scant. Armed Forces community – isolation in the Armed Forces and social new report – Loneliness The Legion’s consisting of Serving personnel, veterans and community, explores these issues across the members of the community experience these issues, what family members. It explores how and what barriers exist to seeking support. are the unique triggers for this community, Loneliness & Social Isolation in Isolation Social & Loneliness Community Forces the Armed 370,000 community found that Survey of the ex-Service 2014 Household The Legion’s
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65 01492 533954 (North Wales) (North Wales) or 01492 533954 01492 533 954 01446 781 792 01446 781792 (South Wales) Wales) 01446 781792 (South Online resources and self help materials for those not wanting to access formal treatment. Online resources and self help materials for those not wanting to Harm reduction services: Naloxone, needle exchange, safer injecting advice, sexual Harm reduction services: Naloxone, needle exchange, safer injecting health services, blood-borne virus testing & vaccination. Outreach services including home visits. Brief Interventions and advice for those not seeking structured treatment.
[email protected] Health and Wellbeing and Health
R R R Directory of SupportArmed Forces Gwent n This service can offer you the following: you service can offer This n n n Gwent Drug and Alcohol Service and Alcohol Gwent Drug can offer you a wide range of services to address your drug or alcohol use. GDAS Engagement Service Woody’s Lodge North Wales Lodge Woody’s LL29 8BN Bay, Abergele Road, Colwyn Eirias Park, Woody’s Lodge South Wales Lodge Woody’s CF62 3AS Barry, Walterston, 5 Mile Lane, Farm, Amelia Trust Contact Details U anyway, then please call or you can also email us. call or you can also email then please anyway, Woody’s Lodge Woody’s to the help & support they need hub, which guides veterans to is a social Woody’s Lodge re-engage to create an inviting meeting and communities. Our vision is with their families Services, where and Emergency Forces who have served within the Armed space for those new and old connect with as the chance to expert support & advice as well they can receive friends & family. in or get involved to visit us at Woody’s information, if you would like more Lodge For Directory of SupportArmed Forces Gwent 66 Drug and Alcohol Arrest Referral in Police Custody Suites. Drug and Alcohol Arrest Referral in Police Integrated Offender Management. Liaison Service. Probation Online recovery resources. community hubs. Peer-led Support. Peer-Mentoring Mutual Aid. and evening recovery events. Week-end Comprehensive recovery service. Diversionary activities. Structured day care programme. programme. Volunteering Bibliotherapy Materials. Intensive Aftercare support packages. Detoxification support. Structured Relapse Prevention. orstabilisation and residential rehabilitation. Referral into inpatient detoxification Health promotion including sexual health advice and contraception. Health promotion including sexual Support and treatment for prescription drugs such as co codamol and tramadol. Support and treatment for prescription testing & Vaccination. BBV/HIV Complementary therapies. Group activities & Therapies. Relapse Prevention prescriptions (Antabuse/Naltrexone/Campral). Relapse Prevention legal highs all illicit drugs and alcohol including treatment packages for Tailor-made substances. and new psychoactive Controlled Control Therapy, therapeutic Interventions (Behavioural Evidenced-based Therapy / Motivational Interviewing). Drinking / Social Behaviour Network Opiate substitute prescribing. Opiate substitute including home detox. Alcohol detoxification Health and Wellbeing and Health
n n n Criminal Justice Services Criminal Justice the following: criminal justice system, we can offer in the involved who are those For n n n n n n n n n n n n n n n Services Recovery/Aftercare the following: you service can offer This n n n n n n n Active Treatment Service Treatment Active the following: you offer service can This n n
1F Health and Wellbeing Health and Wellbeing 1F 67 0300 123 1110 Helpline:
R 0800 917 8282 0333 999 35 77 Prison Liaison, throughcare and referral Services. Liaison, throughcare and Prison Drug Rehabilitation Requirement. Drug Rehabilitation Requirement. Alcohol Treatment Requirement. Rehabilitation Activity
[email protected] Health and Wellbeing and Health www.patient.co.uk/support/Drinkline www.patient.co.uk/support/Drinkline
E R R Directory of SupportArmed Forces Gwent Drink Lines provides a confidential helpline (open MonFri 9 am 8 pm, weekends 11 am 9 am 8 Drink Lines provides a confidential helpline (open MonFri and concerned family 4pm) that can help callers who are worried about their drinking members of people who are drinking. Contact details: Drink Line related issues. Supports servicemen and women and civilians with drink, drug Support U For more information, contact one of our team on: information, contact more For n Support & carer Family (see families section for more to your friends, families and carers can also offer support We detail on types of support offered). people who involve their friends, families and carers in their Research has shown that those possible, we Wherever their chances of sustained recovery. treatment significantly increase ones in your treatment and ongoing recovery. encourage you to involve your loved also operate Gwent. We from a wide variety of local bases throughout operates GDAS an outreach service. within community venues and offer Statutory Court Interventions: Statutory n n n Directory of SupportArmed Forces Gwent
68
01708765200 0808 8023456 www.meiccymru.org
[email protected] [email protected]
Health and Wellbeing and Health
www.supportline.org.uk E E R Contact details: R Meic is a helpline for children and young people in Wales, up to age 25. They can be up to young people in Wales, Meic is a helpline for children and The role of the helpline is contacted 24 hours a day by telephone, instant message or text. issues that affect them and to listen to children and young people, provide information on wishes and feelings. support them to tell others their view, The helpline specialises in providing advocacy by directly supporting and empowering The helpline specialises in providing face advocate, by referring them to appropriate face to children and young people to self on their behalf. advocacy services, or by advocating Support Meic Cymru Meic Cymru Contact details: Essex, RM7 1JA Support Line, PO Box 2860, Romford, U Support coping strategies, an inner positive with callers to develop healthy, Support Line works moving and encourage healing,recovery and increased self esteem to feeling of strength forward with life. Support Line Support young adults and adults by telephone, emotional support to children, Offers confidential email and post.
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...... 69 . . .
. . . Wellbeing learning notice
. . . active will enjoy achieving. Learning new things will make you more Learning will enjoy achieving. confident as well as being fun. linked to the wider community can be and your happiness, Seeing yourself, you. incredibly rewarding and creates connections with the people around Try something new. Rediscover an old interest. Sign up for that course. something new. Try to play an a bike. Learn on a different responsibility at work. Fix Take you instrument or how to cook your favourite food. Set a challenge give Thank someone. Smile. Do something nice for a friend, or a stranger. out, as well as in. your time. Join a community group. Look Volunteer take beautiful. remark on the unusual. Be curious. Catch sight of the you Notice the changing seasons. Savour the moment, whether are walking to work, eating lunch or talking to friends. Be aware Reflecting on of the world around you and what you are feeling. your experiences will help you appreciate what matters to you. keep them. Building these connections will support and enrich you every day. them. Building these connections be active ones. Go for a walk. Step Swap your inactive pursuits with or cycle when Dance. Walk outside. Cycle. Play a game. Garden. active makes you feel good. Most making short journeys. Being you enjoy and that suits discover a physical activity importantly, your level of mobility and fitness. The Five Ways to Wellbeing are a wellbeing equivalent of ‘five are a fruit to Wellbeing Ways The Five a day’.and vegetables that individuals build the It is recommended their daily in the boxes below) into (which are described Ways Five their wellbeing. lives to improve connect friends, colleagues and family, With the people around you. With Think or in your local community. neighbours. At home, work, school your life and invest time in developing of these as the cornerstones of Ways to to Ways 5 Health and Wellbeing and Health Directory of SupportArmed Forces Gwent
of
Directory of SupportArmed Forces Gwent 70 Are homeless or in danger of becoming homeless. Are homeless or in danger of becoming or unfit. Are living in property that is unsafe Need to be near family or carers. Have served in the Armed Forces and are homeless after leaving Service. Have served in the Armed Forces Have disabilities or medical conditions. Housing
Support outlines the support and services available to ex-Service personnel for housing, personnel for housing, services available to ex-Service Support outlines the support and education and more. healthcare, employability, Housing Access is responsible for the: Housing Access is responsible The Housing Management and administration of the Common Housing Register. list/application queries in relation to social housing deal with all waiting Access Team in Blaenau Gwent. Housing Access delivers a frontline Housing Advice and Allocations Service ensuring Housing Access delivers a frontline Housing Advice and Allocations in need of appropriate assistance and support is provided to all households Blaenau Gwent County Borough Council Blaenau Gwent County Borough accommodation. Eligibility and priority for veterans and depending on the council When joining a waiting list, veterans may be placed higher, website for a list of priority need groups availability of suitable homes. Visit Shelter Cymru’s and to see if you qualify under more than one group. in Wales, National Housing Pathway for Ex-Service personnel National Housing Pathway Government’s personnel is the Welsh for Ex-Service The National Housing Pathway personnel obtain suitable accommodation, Armed Forces commitment to support former homelessness services. The Government’sincluding access to local authority Package n n n Priority need includes people who: Priority need includes people n n How to apply for social housing How to apply priority waiting list. Applicants with local authority to register on their can apply to your You everyone who applies will be eligible. higher on the list, and not need may be placed What is social housing? is social What accommodation for rent, associations offer affordable councils and housing Local a waiting list to be considered, Applicants must join as social housing. which is known is often in high demand. as social housing
1G Housing Housing 1G
applications 71
** 01495 354600 [email protected] [email protected]
Housing When applying please only submit one application, if you have additional When applying please only submit one application, if you have with incorrect National Insurances Numbers these will be cancelled. If you have with incorrect National Insurances Numbers these will be cancelled. 01495 Access Team forgotten your reference number please contact the Housing 356400 (opt 1) R Directory of SupportArmed Forces Gwent For further Information Contact: For NP23 6BG Vale, Housing Access, Housing Advice Centre, 20 Church Street, Ebbw U The following registered Social Landlords are the providers of social housing in the providers are Landlords Social following registered The Blaenau Gwent: ** Awarding priority for households who on police or social services advice must be Awarding priority for households of urgency. moved immediately as a matter from outside the area where the Council owes Awarding priority for households to someone on an Authority or Housing Association a nomination another Local where an application has had to be rehoused outside urgent reciprocal basis, such as the area due to domestic violence. cases owed a full homelessness duty by Awarding priority to statutory homelessness Council. Blaenau Gwent County Borough is seriously affected by an individual’s current Assessment of medical need, which be adapted due to ill health or disability. housing or their home cannot 2010. Calon Community Housing in July its stock to Tai Blaenau Gwent transferred all and improve Calon Community Housing was set up specifically to own, manage Tai the former council homes. Awarding immediate priority for emergency cases whose homes are damaged by flood, whose homes are damaged priority for emergency cases Awarding immediate not possible to repair their existing accommodation. fire or other disaster where it is Provision of housing allocation advice and assistance - inputting data relating to - inputting data and assistance advice of housing allocation Provision applications. individual housing of person. Verification and in queries by telephone, in writing, Answering general application circumstances. documents and Common against the Blaenau Gwent incoming housing applications Assessments of on eligibility in respect of immigration scheme, including decisions Housing Register or anti social behavior.
a long wait before a long wait before and disrepair. Adaptations. Overcrowding Housing related support.
n n n 01495 767199
Directory of SupportArmed Forces Gwent W 72 accommodation or help to resolve a accommodation Accessible housing. Accessible housing. Mortgage rescue. renting. Private Mutual exchanges.
n n n n [email protected] [email protected]
U If calling from a mobile ring: a mobile from 0345 900 2956 If calling and monitoring purposes. Please note calls to Monmouthshire Homesearch may be recorded for training 01443 873521 Sheltered housing. Sheltered housing. Social housing. Low cost homeownership cost Low & intermediate renting. [email protected] [email protected]
https://www.homesearchcaerphilly.org/ https://www.homesearchcaerphilly.org/ Housing
E R R U n n n
Contact our Lettings Team: Contact our Lettings Team: application. If you need help filling in the form or you need the form in large print, Braille application. If you need help filling in the form or you need the or another language, please call. Monmouthshire County Borough Council County Borough Monmouthshire Homesearch Monmouthshire scheme, run in partnership Monmouthshire Home search is the housing association letting of whom you wish with us. There is one application form you need to complete regardless please visit the Monmouthshire Homesearch website. register, To to be re-housed by. service which you can use to complete your local library provides a free Internet Your If you need support with completing an on-line application or advice about the application If you need support with completing Housing Register Assessment Team. process, please contact the Common If you would like to register for social housing in Caerphilly borough please complete the If you would like to register for social by the Common Housing Register Assessment Team on-line application form or contact email or telephone. Some of the options available include: Some of the options available problem you are currently experiencing with your current accommodation. currently experiencing with your problem you are as well of information and advice, Wizard provides a range The Housing Options or helpful in finding accommodation details, which you may find as useful contact you may have with your accommodation. helping in solving problems that Caerphilly County Borough Council Borough County Caerphilly on a range high demand and, depending housing in the borough is in Much of the social may experience your housing preferences, you of factors including being made an offer of accommodation by one of the partner landlords. Other of the partner landlords. Other offer of accommodation by one being made an available to help you find options may be
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73 9.00 a.m. to 5.00 p.m. 9.00 a.m. to 5.00 p.m. 9.00 a.m. to 4.30 Low Cost Home Ownership – This provides first time buyers the opportunity to purchase Low a home with up to 50% discount. with a 30%, 40% or New Build Home Buy – Get help to purchase a newly built property 50% equity loan. Housing Directory of SupportArmed Forces Gwent Can I Get Help to Furnish My Property? Can I Get Help to Furnish second hand furniture. There are a few agencies that may be able to offer you good quality Older Persons Accommodation Older Persons in a safe and secure Accommodation allows people to live independently Older Persons environment with support close at hand should it be needed. n n Home Owners or First Time Buyers Home Owners or First Time currently offer a few different schemes for first time buyers. We include: These Housing Benefit you might be eligible for Housing Support or If you need help paying your rent, Housing Associations Monmouthshire Housing Associations in Monmouthshire; There are currently five Housing Charter Housing Association, Muir Group and Aelwyd Association, Melin Homes Limited, Housing Association. Housing Benefit. If you need accommodation quickly you will usually be able to get it sooner by finding you will usually be able to If you need accommodation quickly you with a bond through the may be able to help We Rented Accommodation. Private you have found accommodation, you may be eligible for Right Move Bond Scheme. Once Housing Support. Friday Homesearch Monmouthshire NP4 0JJ Monmouthshire, Mamhilad, Park, Mamhilad Technology Nant Y Pia House, Accommodation Private Rented Opening Times: Times: Opening to Thursday Monday
Directory of SupportArmed Forces Gwent 74 ou are interested in help with purchasing a home under the Low Cost Home under the Low in help with purchasing a home ou are interested Ownership Scheme. looking for private rented accommodation. are You generally looking for alternative accommodation. are You You wish to rent a Housing Association property in Newport. wish to rent a Housing You to move. Association tenant and wish are already a Housing You Y Housing
sheltered housing complexes. you need to register If you are looking for social rented accommodation in Torfaen, with Homeseeker. rent properties from wish to Homeseeker is a common housing register for applicants who Hafod Housing a registered social landlord Bron Afon, Melin Homes, Charter Housing, Association and Linc Cymru. more information about Homeseeker or help with completing the registration form or For please visit the Homeseeker website or contact the Homeseeker applying for a property, team directly on 01495 742409. more information on the Housing options and services available to you in Torfaen For Homes. please visit Torfaen Torfaen County Borough Council Borough County Torfaen the Council no longer manages any council houses, flats or stock transfer Following housing in Newport. You can also find information about private rented accommodation can also find information about private rented housing in Newport. You to help you maintain a tenancy. and support may be available Help a property visit Home Options Newport or Forces If you are interested in buying if you are can help Read our information about low-cost home ownership. We to Buy. homeless or threatened with homelessness. n n the UK armed forces, you may wish to register for social If you have served in or are leaving You should apply to go onto the Housing Register if: apply to go onto the Housing should You n n n Newport City Council City Newport their the age of 16 who wishes to register is open to anyone over Home Options Newport need for housing.
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75 Housing Directory of SupportArmed Forces Gwent Independent Living or Extra Care across Newport, Monmouthshire and Caerphilly. Independent Living or Extra Care across Newport, Monmouthshire difference to people’s lives. Their work covers construction, community regeneration, difference to people’s lives. Their Afon operates services and owns homes across the support and so much more. Bron rented homes, 900 County Borough. Bron Afon has around 8,000 affordable Torfaen Bron Afon is a social enterprise that is run by staff and members who love making a Bron Afon is a social enterprise It has over flats and 800 flats in retirement housing. leasehold flats, 80 shared ownership 450 homes by 2023. They Bron Afon plans to build staff. 150 trained and skilled trades on eight building sites which will mean 95 new homes. are currently (Jan 2018) working Bron Afon Bron Housing Associations operating in Gwent operating Associations Housing Association Aelwyd Housing rented with a Christian ethos, providing Housing Association, Aelwyd is a Charitable in South all of its properties are situated in housing need. Currently homes for people are flats for older people. and the vast majority Wales, Working throughout South Wales, we provide a wide range of housing, care and support we provide a wide range of housing, throughout South Wales, Working services. In addition to proving high-quality people to affordable homes, we suppport long as possible either in maintain their independence and personal well-being for as care homes. their own homes, supported housing or in one of our residential to residents who might need that additional help. We offer a variety of homes including to residents who might need that additional help. We Hafod Housing Association Derwen Cymru Derwen Cymru provide dedicated housing to older persons and provide housing related support We experienced teams offer a wide range of services including money advice, IT training experienced teams offer a wide range of services including and parenting support. projects which help us improve our services and can also get involved in practical You Group of companies. are part of the Pobl We improve your community. We manage nearly 5,000 homes across Newport, Caerphilly, Torfaen and Monmouthshire. Torfaen nearly 5,000 homes across Newport, Caerphilly, manage We both urban and rural locations and vary from family Our properties can be found in to retirement apartments. homes and single person flats can enjoy and to providing great service to our tenants, so they are committed We As well as helping to maintain your home, our benefit from living in our homes. Charter Housing Association Charter Housing Association
Directory of SupportArmed Forces Gwent 76 Housing provider. As one of the major housing associations in Wales we now own and manage in Wales As one of the major housing associations provider. Newport and Powys. Gwent, Monmouthshire, Torfaen, over 4,000 homes in Blaenau can be bought offer homes for rent but also properties for sale, which not only We all along help our residents with the help of low-cost We home ownership schemes. renting and buying properties. the way and offer advice on both maintains around 3,600 homes and 270 leasehold properties, as well as large numbers maintains around 3,600 homes and 270 leasehold properties, of garages and other land around and within our estates. Monmouthshire Housing Association (MHA) Ltd was established on 21st January 2008 Monmouthshire Housing Association (MHA) Ltd was established (MCC) through a large to receive the housing stock of Monmouthshire County Council Society (IPS), The Association is a new Industrial and Provident scale voluntary transfer. team. managed by a voluntary board and an executive management homes in Monmouthshire for main purpose is to provide and manage affordable MHA’s Housing Quality Welsh people who need them and to ensure all those homes meet the manages and Standard and then are maintained at that standard. The Association Monmouthshire Housing Association Monmouthshire We have been around for ten years and were established as a non-profit social housing been around for ten years and were established as a non-profit have We Melin Homes Ltd in South East housing association providing affordable homes for tenants are a We and other a registered social landlord we work closely with local authorities As Wales. Our mission is to make a positive impact on partners to build thriving communities. high-qualityneighbourhoods by providing it. We social housing to those who need tenants and organise community events to enhance also give financial advice to our the lives of residents. centred care to residents with complex needs including services for people with dementia. services for people with residents with complex needs including centred care to Linc Cymru Linc Cymru We and health sectors in Wales. social care housing, specialise in the affordable We across the and prospective tenants advice and services to our existing provide homes, and Our extensive health, social care and market rent sectors. social, intermediate as possible to live as independently help older and vulnerable people support services homes Our purpose built nursing or supported housing schemes. in their own homes to live who have exhausted their ability nursing care for people provide high quality deliver person and care staff have the skills to Our dedicated nursing independently.
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77 Housing Directory of SupportArmed Forces Gwent United Welsh is a registered social landlord operating under charitable rules. We are is a registered social landlord operating under charitable rules. We United Welsh transforming lives and we passionate about building homes, creating communities and employ over 300 people. manage almost 6,000 homes across 11 local authorities and we have a new building We programme that is worth around £21m each year. United Welsh United Welsh Tai Calon Community Housing has more than 6,000 homes and we are the largest Calon Community Housing has more than 6,000 homes and Tai our life in July, began Gwent County Borough. We social housing landlord in the Blaenau Gwent County Borough Council voted for their homes to 2010, after tenants of Blaenau be transferred to a “not for profit” organisation. and registered charity. Calon is a community mutual organisation, a limited company Tai Tai Calon Tai Newport City Homes and shared homes and services to more than 10,000 residents, leaseholders provide We landlord in Newport, with 71% are the largest social owners in the city of Newport. We of the city’s have started to build our first homes in the city and social housing stock. We have big ambitions for the future. Muir Group Muir Group the country and provide a diverse than 5,500 homes across own and manage more We and to meet the needs of existing solutions and associated services range of housing potential customers. a housing association with the 1968 and formally registered as were established in We of Friendly Agency), the Registry (now the Homes and Communities Housing Corporation 1976. in National Housing Federation Societies and the Directory of SupportArmed Forces Gwent 78 81400
Text HOUSUPPORT to: HOUSUPPORT Text (01443) 864548 01495 354681 / 01495 354683 [email protected] [email protected] [email protected] [email protected] providing help to complement the personal or medical care that some people may need. providing help to complement the are delivered as efficiently and effectively as possible ensuring quality services, which that plan and fund services and those that through joint working between organisations provide services. inequalities. promoting equality and reducing helping vulnerable people live as independently as possible. helping vulnerable people live as need to live in their own homes, hostels, sheltered providing people with the help they housing or other specialist housing. place or providing help as early as possible in order to preventing problems in the first such as health and social services. reduce demand on other services to help prevent and tackle homelessness. to help prevent
www.caerphilly.gov.uk/supportingpeople www.caerphilly.gov.uk/supportingpeople
Housing
E W R R U Caerphilly Supporting People Ystrad Mynach, Hengoed, CF82 7PG Park, Tredomen Penallta, Ty U Contact Details: Team, Blaenau Gwent Supporting People Gwent County Borough Council, Social Services Directorate, Blaenau NP13 1DB Anvil Court, Church Street, Abertillery n n n n n n The aims of the Supporting People Programme are: Programme Supporting People aims of the The n Housing Support - Who can help? - Who Support Housing Programme People Supporting Government Welsh to help vulnerable support provides housing-related programme People The Supporting independently as possible. people to live as
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79 Please select housing to see all options. (Freephone 24/7) 0808 802 1212 (Freephone 01495 766949 01633 235201 01633 740 730 01633 740 730 Via contact form contact Via [email protected] [email protected] [email protected] [email protected] [email protected] [email protected] Directory-of-Supporting-People-Services.pdf Directory-of-Supporting-People-Services.pdf Supportingpeople/Supporting-People.aspx Supportingpeople/Supporting-People.aspx programme-monmouthshire/ programme-monmouthshire/
Housing Veterans’ Gateway/Self Help. Gateway/Self Veterans’ https://www.torfaen.gov.uk/en/Housing/SupportedandShelteredHousing/ http://www.newport.gov.uk/documents/Care-and-Support/Newport- https://familypoint.cymru/monmouthshire/supporting-people- E E E E R R R R Directory of SupportArmed Forces Gwent U For more information, contact: more For and delivered by The Royal British Legion, Connect Assist and Shelter, has now been merged Connect Assist and Shelter, and delivered by The Royal British Legion, The service is accessible 24/7 and supported by a resident housing Gateway. into Veterans’ specialist located at the Contact Centre. securing or maintaining accommodation by The team aim to support veterans in finding, local authority contacts utilising the skills and resources of the Cobseo Housing Cluster, telephone, email, live chat, and other housing providers. Information can be accessed by Gateway/Self Help/Housing. social media, and on the website by visiting Veterans’ Veterans’ Gateway - Access to Housing Advice Gateway Veterans’ Housing Advice service, initially provided by the Cobseo group of charities, The Veterans’ U Torfaen Supporting People Torfaen Newport Supporting People Newport Supporting U Monmouthshire Supporting People Supporting Monmouthshire U Directory of SupportArmed Forces Gwent 80 0345 075 5005 0208 685 5777 General needs housing throughout the UK let to ex-Service people at affordable rent. the UK let to ex-Service General needs housing throughout or part purchase through a shared ownership scheme Special needs housing to rent people. and disabled Service and ex-Service aimed to help severely wounded Support offered includes Provision of general needs housing for rent throughout of general needs housing for rent throughout Support offered includes Provision purchase advice, support negotiation, the UK. finding, advice, Property Housing and management. solutions for individuals including adapted housing Tailored advice and delivery. Scheme. housing for disabled Service personnel. Shared Ownership [email protected] http://www.haighousing.org.uk http://www.haighousing.org.uk Cymru Shelter Housing and assistance with conveyance. Adaptation In some cases pre survey inspection E E R R U Contact them at: Morden SM4 5NS Alban Dobson House, Green Lane, n n The main object of the Trust is to provide housing assistance to the Service and housing assistance to the Service is to provide main object of the Trust The various options including: through is delivered ex-Service community and this n n Haig Housing people and the strategic provider for ex-Service Haig Housing is the leading housing housing partner of Help for Heroes. Contact them at: Contact them Shelter Cymru Shelter They offer with accessing social housing. expert advice and support Shelter Cymru provides need regarding your circumstances. and advice about priority assistance with applications
1G Housing Housing 1G 81 Conwy Homes for Veterans Cardiff Homes for Veterans Cardiff Veterans Homes for Pontypridd Veterans Swansea Homes for Veterans Carmarthen Homes for 07500 046026 07813 969834 07500 047801 01443 492976 07813 969834 Move-on level of support as the next step towards independence. homes with a lower befrienders ensuring continued support. Volunteer Quality accommodation. worker support. Key other agencies. Signposting to health services and and voluntary work. Help accessing employment, training Help with drug and alcohol issues. Housing www.alabare.co.uk/theme/homes-for-veterans-wales E R R R R R Directory of SupportArmed Forces Gwent n n Contact them at: n n n n n When you move into any of our Veterans Homes, you become a part of our you Homes, into any of our Veterans move you When advice. to for future turn can always which you community support network, Home for Veterans Home you overcome been specifically created to help have Homes for Veterans Our Wales is waiting sometimes the hardest part having served your country, all kinds of crises: confidence you to gain the skills and return home. Alabare will help for you when you work or training. on to your own accommodation, you need to move homeless, or you fear you could and are in the UK Armed Forces If you have served due to are in need of support (perhaps in the near future, and you become homeless we breakdown or similar), then ill health, unemployment, family depression, PTSD, here to working age or 65+ we are help you. Whether you are of may be able to offer you support. Directory of SupportArmed Forces Gwent 82 01633 664045 - Solas Cymru - Preventing Homelessness - Preventing Cymru 01633 664045 - Solas 020 7385 2110 Family Support, through our Family Intervention Project and Women’s Reunite Service. and Women’s Intervention Project Support, through our Family Family Service, our clinical psychology service provides support to people we Psychology support and staff teams across Solas services. volunteering and Social Enterprise. Cre8 Opportunities, education, training, Support in Newport. Veteran Floating Support Services in Newport, Caerphilly, Monmouthshire, Cardiff and Floating Support Services in Newport, Caerphilly, of Glamorgan. The Vale Monmouthshire and Torfaen. Caerphilly, Services in Newport, People’s Specialist Young to Recovery service in Cardiff Footsteps Services through our Alcohol and Treatment of Glamorgan. and The Vale Accommodation Based Services in Newport, Caerphilly, Monmouthshire, Torfaen Monmouthshire, Torfaen Accommodation Based Services in Newport, Caerphilly, and Cardiff. We support people to break support We [email protected] [email protected] www.stoll.org.uk www.stoll.org.uk Housing
E R R the cycle of homelessness. Contact them at: U n n n n n n n We do this in a variety of ways: We n Solas Cymru Our Services: n U Contact them at: SW6 1DT Road, London, 446 Fulham Stoll Foundation, The Stoll Foundation Stoll The affordable, high-quality provide services to housing and support The Stoll Foundation to Veterans vulnerable and disabled Our work enables each year. over 600 people independent lives. lead fulfilling, across our Veterans over 250 vulnerable and disabled house The Stoll Foundation year across the UK through other well as over 100 more every as four sites in London, a wide range of support services also provide The Stoll Foundation housing providers. difference to the lives of and make a real and women. men hundreds of ex-Service
1G Housing Housing 1G 83 07378 639 383 #whole_of_life_approach #whole_of_life_approach 24 helpline: 07794 197 253 / 24 helpline: 07794 197 01748 821118 Family Support, through our Family Intervention Project and Women’s Reunite Service. and Women’s Intervention Project Support, through our Family Family we our clinical psychology service provides support to people Service, Psychology Solas services. support and staff teams across volunteering and Social Enterprise. training, Cre8 Opportunities, education, Support in Newport. Veteran Floating Support Services in Newport, Caerphilly, Monmouthshire, Cardiff and The Caerphilly, Floating Support Services in Newport, of Glamorgan. Vale Monmouthshire and Torfaen. Services in Newport, Caerphilly, People’s Specialist Young in Cardiff to Recovery service Services through our Footsteps Alcohol and Treatment of Glamorgan. and The Vale [email protected] Housing http://www.welshveteranspartnership.org/index.html http://www.welshveteranspartnership.org/index.html www.forceshomes.co.uk
E E R R Directory of SupportArmed Forces Gwent If you require our help, just call or email. No information will be passed on to any third parties without your expressed permission. Contact them at: CF83 8DW Bedwas House Industrial Estate, Caerphilly, Unit 12a, Greenway, Welsh Veterans Partnership Veterans Welsh round support for provides housing pathways and all Partnership Veterans Welsh and their families using a Veterans U Contact them at: DL10 4SX Borough Road, Richmond, North Yorkshire, Borough House Business Centre, n n n n n n n Forces Homes have experienced house associate mortgage advisors and solicitors who associate mortgage advisors and have experienced house Homes Forces (LSAP) of Pay Service Advance and Long dealing with service personnel are familiar with your mortgage, from start to finish, from They arrange everything Help to Buy. or Forces completion. legal work right through to property searches, Forces Homes Forces and exservicemen and women. or rent houses for service personnel Support to buy Support:
Directory of SupportArmed Forces Gwent 84 https://www.ddscars.co.uk/ https://www.ddscars.co.uk/
www.defencediscountservice.co.uk www.defencediscountservice.co.uk https://www.bluelightcard.co.uk/ https://www.bluelightcard.co.uk/ www.bitecard.co.uk www.bitecard.co.uk Leisure E E E E DDS Cars Service, the Ministry of DDS Cars is an official car supplier for the Defence Discount service. official discount Defence’s ONLY Contact Details: Defence Discount Service and veterans community. The only official discount service for the Armed Forces Support cinema insurance, Vue Nationwide discounts on a wide variety of places such as car their families can apply etc. Serving servicemen and women (including reservists) and There is a small fee cadets and bereaved families can also apply. for a card. Veterans, their affiliation with the for the discount card and members need to supply proof of Armed Forces. Contact Details: Support online and on the high street through a physical Blue Light Card provides discounts Blue Light Card. Sign up for free. Blue Light Card Services, NHS and Armed Forces. The discount service for the Emergency Discounts on rail station brands ( i.e. station cafes) for all servicemen and women, station brands ( i.e. station Discounts on rail of charge. Discount cards are free veterans and families. Contact Details: BITE (BITE card) BITE brands. travelling by rail on all rail station which gives you discount when A discount card Support
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85 [email protected] [email protected] Leisure www.holidays4heroes.org www.holidays4heroes.org www.forcesdiscount.com www.forcesdiscount.com E E Directory of SupportArmed Forces Gwent Contact Details: Support with a bit of time and they will provide you provide Holidays for Heroes Families Holidays for Heroes Raise funds to cover flights, with a break away from it all. work with money, transfers, insurance, taxes and perhaps even a bit of spending either gaining significant the expatriate and holiday accommodation community, as many do, managing their donation of a free week or three. Work discounts or, the Royal with the Regimental and Corps family support and welfare officers, Association to identify and Soldiers, Sailors, Airmen and Families British Legion sure all they have suitable cases, sort out the administration and generally make to do is remember their toothbrushes. Holidays For Heroes (bereavement & injured veterans) injured & (bereavement Heroes For Holidays group dedicated to help relieve the pressures off A nonprofit community support affected by injury and help the bereaved by organising service families who have been to provide a much needed break. everything from flights, to accommodation Contact Details: U Support is no must be printed for use. There on their website and Discounts are advertised Insurance, card. Discounts include individuals do not receive a discount joining fee and Holidays, theme parks and restaurants. Forces Discount Forces deals, discounts platform to exhibit their offers companies an excellent Discount Forces Discount works Military communities. Forces and UK Armed Forces and offers to the anything exclusive Military discounts for of businesses to bring you directly with a range new car and insurance cover. or day trip out, to a brand from your next holiday Directory of SupportArmed Forces Gwent 86 Armed services serving personnel and veterans - anyone who is currently serving Armed services serving personnel at any time (including National Servicemen, or has served in HM Armed Forces Regulars and Reserves). armed service personnel and veterans must produce register for free swimming, To a ‘Defence Discount card and unique MOD ID number’ or discharge papers. [email protected] [email protected] www.ticketsfortroops.org.uk Leisure
E n n Swimming provide free swimming during public sessions for serving All 5 local authorities in Gwent forces. member and veterans of the armed and Conditions: Terms U Contact Details: Support and valid MoD 90 (Service ID Card) and women must have a Serving servicemen and use the tickets available on this site. Additionally, Service ID number to register eligible to join. you are Pension if you claim a War Tickets for Troops Tickets of for a variety Forces tickets to members of the Armed provide free Tickets for Troops and offers servicemen and women cultural events. The service musical and sporting, to 2001, the well deserved opportunity discharged from the forces since those medically and families. their choice with their friends enjoy an event of
1H Leisure Part 02 National Support
Armed Forces Directory of Support Gwent 01
www.rnbt.org.uk E Directory of SupportArmed Forces Gwent 88 [email protected] [email protected] www.nff.org.uk U E
02392 654374 023 9269 0112 National Support National R R The White Ensign Association White The and former members The mission is to inform and provide guidance to all serving the dependants. Royal Marines, Reserves and of the Royal Navy, connected with them. The beneficiaries are known collectively as The RNBT Family. connected with them. The beneficiaries are known collectively Health & Additional Needs, Education & Information and guidance on Housing, Childcare, Deployments. Guidance around Employment & Training. Contact Details: Avenue, Portsmouth The RNBT Headquarters Castaway House, 311 Twyford Support Royal Naval Benevolent Trust (RNBT) Trust Royal Naval Benevolent of need, to serving and former Royal Naval ratings and The RNBT gives help, in cases also help their partners, children and some others Royal Marines other ranks. They Contact Details: Hampshire Avenue, Portsmouth, Castaway House, 311 Twyford Support Health & Additional Needs, Education & Housing, Information and guidance on around Employment & Training. Childcare, Deployments. Guidance Royal Navy Support Royal Navy (NFF) Federation Naval Families NFF works The Royal Marine Family. voice of the Royal Navy and The independent and government. of Command, Service Providers with the Chain Military Support Military
02 National Support National Support 02 www.whiteensign.co.uk E 89 [email protected] [email protected] U
0845 241 4820 020 7407 8658 020 7407 8658
[email protected] National Support National www.soldierscharity.org E R R Directory of SupportArmed Forces Gwent Wales Coordinator visit serving families at the units at coffee mornings, group and events Wales Covenant Partnership and attends local Covenant meetings. Regional Manager attend Regional Expert Group meetings raising issues that affect group and Armed Forces meetings, Cross Party Information and guidance around serving personnel and their families living anywhere in Wales. & Additional needs, Education & Childcare, Employment & Training. Health Housing, Support Army Families Federation (AFF) Federation Army Families families and works (AFF) is the independent voice of Army Federation The Army Families world on any aspect that hard to improve the quality of life for Army families around the and offers confidential is affected by the Army lifestyle. AFF is independent of the Army with your enquiry without revealing your identity. will deal advice. We ABF The Soldiers’ Charity, Mount barrow House, 620 Elizabeth Street, London, SW1W 9RB Mount barrow House, 620 Elizabeth Street, London, ABF The Soldiers’ Charity, U Offers Care support and financial support. Provides guidance around careers support. Provides Offers Care support and financial and education. Contact Details: ABF The Soldiers’ Charity are for soldiers, for life. They provide financial assistance to all ABF The Soldiers’ Charity are for in need. Even when a soldier leaves the Army they are soldiers and their families when for help. still part of our family and eligible Support Army Soldiers’ Charity) The Fund (ABF Army Benevolent Contact Details: SE1 2JH Street, London, HMS Belfast, Tooley Support Education & Health & Additional Needs, guidance on Housing, Information and resettlement & Training. Guidance around Employment, Childcare, Deployments.
Directory of SupportArmed Forces Gwent 90 Wales & Borders Coordinator Wales 07585 333115 0752 749 2868 0752 749 2868
[email protected] [email protected] [email protected] [email protected] https://www.rafbf.org/?gclid=CO6Pmsb8kcgCFWjmwgodlaAPIg National Support National E R R Support financial support that ranges from help with care home fees for veterans to Provides and advice and advocacy. living costs. Offers emotional support, including welfare breaks, Contact Details: programme that supports children growing up on RAF stations to relationship support programme that supports children growing up on RAF stations They also support for RAF couples and respite breaks RAF families and veterans. (including members of the Combined members of the Air Cadet Organisation (ACO) whilst on duty. RAF component) if they are injured Cadet Force Royal Navy Support Fund RAF Benevolent from an Airplay The RAF Benevolent provide a spectrum of services that range serves both married and single personnel, together with their families, serves married and single personnel, together dependants and both Every main military base will have an allocated Hive centre. civilians employed by the services. Support unit and civilian facilities places of interest, schools Information on relocation, local facilities and information on employment healthcare and further education, housing, and training opportunities. HIVE It available to all members of the Service community. The HIVE is an information network Covering: Chepstow, Brecon, Haverfordwest, Hereford and St Athan Brecon, Haverfordwest, Covering: Chepstow, & NI Regional Manager Scotland, Wales Annabel Ingram U Contact Details: Contact U
02 National Support National Support 02
Finances n 81212 Text:
Family and communities Family W Physical health
n n 91 Live Chat available and online query form. Employment www.rafa.org.uk www.rafa.org.uk
www.rafff.org.uk www.rafff.org.uk E E n Living independently n 0808 802 1212 - 24 hour helpline. 0116 266 5224 0116 266 5224 01780 781650 Mental wellbeing Housing
National Support National Veteransgateway.org.uk Veteransgateway.org.uk
E R R Directory of SupportArmed Forces Gwent R Support covers the seven key areas: areas: key the seven Support covers n Veterans Gateway Veterans looking for advice personnel and their families Gateway is for any ex-service Veterans’ or support – whatever they’re the first point of contact to a network dealing with. Provides find exactly what you need, of military and non-miltary partner organisations to help you when you need it – whether you are in the UK or overseas. Veteran Support Veteran Information and guidance around Housing, Health & Additional Needs, Education Health & Additional Needs, Housing, Information and guidance around & Childcare, Employment & Training. Contact Details: LE4 5ND Road, Leicester, The RAF Association, 117½ Loughborough Royal Air force Association Royal Air force serving, whether currently to supporting the RAF Family, The RAF Association is committed needed. a wide range of ways, delivering help and support where it is in or exserving, Support The RAF Families Federation , 1315 St Georges Road , Wittering, Peterborough, PE86DL Peterborough, , 1315 St Georges Road , Wittering, Federation The RAF Families Support also have We you have about life in the RAF. for the issues and concerns They provide a voice Ministers. staffs as well as Government senior RAF and Ministry of Defence direct access to Contact Details: RAF Families Federation RAF Families Command as but sits outside the Chain of is funded by the RAF Federation The RAF Families Reserve, single, all RAF personnel, Regular, organisation. They represent an independent families. partnership, together with your married or in a n
www.ssafa.org.uk E Directory of SupportArmed Forces Gwent 92 Overseas: +44 (0)20 3376 8080 Overseas:
[email protected] [email protected] R U UK: 0808 802 8080 802 8080 UK: 0808 +44 (0) 207 463 9354 207 463 9354 +44 (0)
https://blesma.org/ www.britishlegion.org.uk www.britishlegion.org.uk National Support National E E R R Contact Details: Blesma Members, their Support to Welfare Providing Hall, Blesma Support Officer. Tom families and widows. Since 1932, we have been the only national Armed Forces Charity that supports limbless Since 1932, we have been the only national Armed Forces helps all serving veterans for the duration of their lives. Blesma, The Limbless Veterans women who have lost limbs, or lost the use of limbs or eyes, to men and and ex-Service support. rebuild their lives by providing rehabilitation activities and welfare Blesma - The Limbless Veterans Limbless Blesma - The Contact Details: 1AA SE1 199 Borough High Street, London, The Royal British Legion, Support and comradeship. Also provides a live support Offers Emotional support, Financial of charge telephone helpline. online chat service and a free The Royal British Legion The whole leading armed forces charity and supports the is the UK’s The Royal British Legion custodian of Remembrance is the Nation’s The British Legion community. Armed Forces Appeal. and founder of the Poppy Contact Details: LE4 5ND Road, Leicester, The RAF Association, 117½ Loughborough Support forces transition support, Armed around housing, guidance and support Provides groups, support provides Family needs and disabilities. Also Adoption, Additional children. Holidays and events for service Mentoring and Soldiers, Sailors & Airmen Families Association (SSAFA) Association Families & Airmen Sailors Soldiers, and their families to Regular and Reserves), veterans (both want our Armed Forces We Our and for the rest of their lives. for support now on SSAFA know they can depend understanding. are committed, practical and values mean we
02 National Support Part 03 Useful Information
Directory of SupportArmed Forces Gwent 94 Useful Information Useful Jobcentre Plus - Jobcentre UK.Aims to help people of working age find employment in the Founded in 2007 to provide direct, practical support for wounded, injured and sick Founded service personnel, veterans and their loved ones. - a Hero Hire transition into civilian life. Supports service leavers and veterans to make the successful Gamblers Anonymous - literature and most Help for compulsive gamblers including a forum, chat room, importantly a meeting finder. - Help for Heroes Combat Stress - Combat Stress health charity. leading veterans’ mental The UK’s Career Transition Partnership (CTP) - Partnership Transition Career leavers undergoing resettlement. courses, recruitment and career advice for service Training - Citizens Advice Bureau legal, money and other related problems. information and advice on Free Blind Veterans UK - Blind Veterans men and women lead independent and UK helps blind ex-service Blind Veterans Support and advice on alcohol addiction. Support and advice on alcohol Blesma - lost limbs, or lost the use of limbs and women who have Helps serving and ex-servicemen providing rehabilitation activities and welfare support. or eyes, to rebuild their lives by fulfilling lives. Alabare – Homes for Veterans Wales - Wales Homes for Veterans – Alabare veterans who are homeless to British armed forces supported accommodation Provides homeless. or at risk of becoming - Alcoholics Anonymous ABF The Soldiers’ Charity - Charity Soldiers’ ABF The veterans, and their immediate Here for soldiers, of the British Army. The national charity families, for life.
03 Useful Information Useful Information 03
95 Useful Information Useful Directory of SupportArmed Forces Gwent Contains details of over 2,200 Armed Forces charities registered in the UK, including those Contains details of over 2,200 Armed Forces personnel and their families, Armed that cater for the needs of Service and ex-Service museums and heritage organisations, as well as Cadet Units and organisations. Forces charities, and anyone looking The site is relevant for anyone with an interest in Armed Forces Women’s Royal Naval Service Benevolent Trust - Trust Royal Naval Service Benevolent Women’s its members and their Aims to provide relief in cases of necessity or distress among can also make grants for the education of members. dependants. The Trust - Charities Portal Armed Forces The Walking with the Wounded - with the Wounded Walking Supporting all veterans with injuries to gain skills and qualifications. Veterans Welfare Service (VWS) - Service (VWS) - Welfare Veterans assist bereaved families Support to enable the transition from service to civilian life, and respond to life events that present welfare needs. Royal British Legion - and women, veterans, and their families. Lifelong support for serving men - NHS Wales Veterans assessment and psychological working to provide outpatient One service across Wales health difficulty. personnel, with a service related mental therapy for ex-service leavers and veterans. Association - Royal Air Forces registered charity that provides welfare support to the A membership organisation and RAF family. RFEA (the forces employment charity) - RFEA (the forces life-changing lifelong, Provides jobs and training opportunities to service support, Supports ex-service men and women with health challenges into fulfilling employment. women with health challenges men and Supports ex-service - fund benevolent Air Force RAFBF – Royal their The RAF’s members of the RAF, charity for serving and former leading welfare partners and dependent children. Mind Cymru - Mind Cymru a difficult problems or going through are experiencing mental health Can help if you time in your life. - Factory Poppy The to find out how much and what type of support is available for potential beneficiaries. to find out how much and what type of support is available for