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Public Works Volume XXIV, No. 2 DIGEST March/April 2012

This Issue: Housing and Barracks Housing and Barracks Management 3

Housing and Barracks Successes 18

Historic Army Housing 24

Afghanistan Reports 29

Technical Support 34

Environment and Sustainability 38

Professional Development 40

Who’s Who 43

The two-man suites in the new barracks complexes on Schofield Barracks, Hawaii, provide Soldiers with energy-efficient shared kitchenettes. Photo by Dino W. Buchanan. Pages 19-20 Housing and Barracks Management______3 Managing challenge of ‘full nest’ at , by Jeff Williamson 4 Celebrating a decade of support to Army’s privatization initiative, by Scott L. Public Works Whiteford DIGEST 5 Being more than social, by Shenise Foster 6 Permanent party barracks: Looking beyond buyout, by Benjamin Foo Volume XXI, No.5, Volume XXIV, No. 2 7 Advice for barracks renovation success in new fiscal reality, by Peter Thomas and September/October 2009 March/April 2012 Margit Simpson 8 Furnishings Program: Changes in the works, by Gabriele (Gaby) Shelley 9 Defining military housing requirements, by Sandy Randolph 10 Housing Services: Local housing experts, by Megan Purkey 11 Key management system greatly improves barracks access control, by Challen Jay Kelker 12 Army Family housing budget process, by Danny Brannon U.S. Army Installation 14 Fair housing for military Families, by Matthew D. Conlan Management Command 2405 Gun Shed Road 15 Guide to constructing successful Family housing DD 1391s, by Dolat G. Desai Fort Sam Houston, TX 78234-1223 16 Operational readiness training complexes vital to Army mission, by Larry A. Gilchrist

Housing and Barracks Successes______Public Works Digest is an unofficial 18 Yongsan answers housing questions with renovation program, by Charles Markham publication of the U.S. Army Installation and Samuel Brooks Management Command, under AR 360- 19 Schofield Soldiers have new places to call home, by Dino W. Buchanan and Angela E. 1, The Army Public Affairs Program. Kershner Method of reproduction: photo-offset; press run: 1,600; estimated readership: 20 Garrison Hawaii builds a better Soldier housing future, by Clyde Sage 40,000. Editorial views and opinions 21 Lewis-McChord barracks design improves Soldier quality of life, by Tanya King expressed are not necessarily those of 22 Fort Hood’s FSBP: Making it happen with less, by Kenneth Fyffe the Department of the Army. Mention 23 At Fort Sill, Family housing neighborhood opens, by Amber McNeil of specific vendors does not constitute endorsement by the Department of the Historic Army Housing______Army or any element thereof. 24 Walter Reed’s historic residences ensure tradition lives on, by Donald Brannon Address mail to: 25 Fort Belvoir preserves, improves housing in historic villages, by Eleanor Krause, Casey U.S. Army Installation Management Nolan, Brian Smith and John Scharl Command 2405 Gun Shed Road Afghanistan Reports______Fort Sam Houston, TX 78234-1223 29 Billeting in a contingency environment, by Mary Schmitt Attn: Editor, Public Works Digest 31 Installation management in an expeditionary environment, by Hal Alguire and Col. Stewart Fearon Telephone: 202-761-0022 DSN 763 FAX: 202-761-4169 Technical Support______e-mail:  34 Style guide helps identify historic building architectural types, by Adam Smith and [email protected] Michelle Michael Gregg Chislett 35 Simple tips ensure maximum efficiency of front-loading washers, by Deb Clark and Chief, Public Works Division Deborah Neel Installation Management Command 36 Deep soil mixing with steam injection cleans up source area soils, by Charles Coyle, Mary Beth Thompson Sam Bass, Quang Le, Héctor Santiago and Mark Rothas Managing Editor 37 Early integration of NEPA helps invasive plant management planning, by Matthew U.S. Army Corps of Engineers Hohmann

Environment and Sustainability______38 Reserve puts sustainability charrettes at forefront of planning, by Jon Fleshman 39 Quick summary of new storm-water requirements, by Elisa Soltren Printed on recycled paper. Professional Development______40 Housing Management Career Program 27 update, by Deborah Reynolds and Elizabeth Liggett 41 Writing advice, by Mary Beth Thompson 42 Army seeds future workforce through STEM initiatives, by Jennie Ayala

Who’s Who______43 Glenn is acting chief, Housing Branch, by Mary Beth Thompson

2 PUBLIC WORKS DIGEST • MARCH/APRIL 2012 Housing and Barracks Management Managing challenge of ‘full nest’ at Fort Riley by Jeff Williamson

he first time I drove through the Acronyms and Abbreviations front gate of Fort Riley, Kan., DPW director of Public Works Twas almost 30 years ago when a BRAC Base Realignment and Closure buddy and I arrived in my old beat-up car FSBP First Sergeant’s Barracks Program from Memphis, Tenn., to attend ROTC MILCON Military Construction Advance Camp. All I really remember RCI Residential Communities Initiative was the long drive, the barracks from World War II, my amazement that warriors’ recovery while filling a void Kansas actually had hills, the instructors’ created by continued resource shortfalls, it admonitions to stay out of Junction City becomes a hybrid of the original concept, and the wind. or it is handed over to the first sergeants to Jeff Williamson take on the lion’s share of operations, the As I drove through the front gates of Photo by Peter Aiken Fort Riley last October, excited about my maintenance responsibility of the barracks will remain one of my highest concerns. first day as the newly appointed director our community partners to ensure those of Public Works, I was reminded of that 68 percent living off the installation are Prior to BRAC, the Army had the first trip and utterly amazed at what I saw able to find homes that meet their needs foresight to look at the Army Family that afternoon. The new and renovated and budgets. These challenges demand Housing program and put together a bold barracks, new headquarters, new motor care and attention to successfully maintain plan to partner with industry to develop pools, new and renovated buildings on the tremendous effort that has been put the Residential Communities Initiative, the main post that maintain the style and forth to date and to prevent any decline in commonly known as RCI, to address the architecture of the past while providing quality or condition. deficits and declining conditions of housing all the amenities of the present were a for Soldier Families. RCI presented an Fort Riley’s growth from two brigades to welcome surprise. Virtually, a new post! entrepreneurial approach for our partners five in such a short time frame required the Fort Riley, a big recipient of the 2005 Base to use the Soldiers’ Basic Allowances for purchase of relocatable buildings to meet Realignment and Closure, had, in five Housing as a funding stream to provide the immediate needs of the expanding short years, doubled its Soldier population development, financial solvency, operations, units until the Military Construction and increased its permanent facilities by 40 maintenance and property management barracks were completed. I’m particularly percent. with a strategy to address revitalization in pleased that we have moved Soldiers into the out years built into the business model. Now, as the garrison struggles to meet state-of-the-art 1+1 barracks, and, while all the mission requirements with declining of the new construction has conformed to That approach to managing and budgets and manpower, we face the new Leadership in Energy and Environmental reinvesting in Family housing is something challenge of continuing to meet the Design standards, one barracks has attained that I could never have imagined in housing needs of our Soldiers and Families. the coveted Gold certification. the past. Receiving 45 percent of my With the recent return of the 1st and 2nd sustainment requirement would have To provide professional management and brigades, along with the other units of the been considered a good year during my operational oversight and to ensure these Big Red One, we have a “full nest.” two previous assignments as a DPW, new facilities are continually maintained, while I competed for new construction or A full nest brings new challenges the First Sergeants Barracks Program was renovation funds through the MILCON that Fort Riley and our partners in the launched. Assignments, terminations and process. communities that support our Soldiers and maintenance used to be managed through Families will face together with the build- a comprehensive contract but are now Some years ago, I had the opportunity out of more than 6,400 barracks spaces managed by Army Civilians and military. to work with the sector in and 3,800 homes for Families on the collaborating in the creation of an RCI Despite the huge success of the FSBP installation, leaving another 7,800 Soldiers community development and management program, declining fiscal dollars have and Families competing for safe and plan. Imagine the pride and awe of forced us to consider alternative ways affordable homes in the local community. returning to the installation to see the fruits to deliver the full scope of services While most of the heavy lifting for Family of that combined labor and appreciate that and oversight of the FSBP, including housing on the installation has either been the same vision has manifested itself here discussions about using volunteer Warrior accomplished or planned with dedicated at Fort Riley. Truly remarkable! resources, we still have work to do with Transition Battalion Soldiers. Whether FSBP becomes a resource to aid wounded We are currently discussing various ä

PUBLIC WORKS DIGEST • MARCH/APRIL 2012 3 Celebrating a decade of support to Army’s privatization initiative by Scott L. Whiteford

anuary 2012 marked the 10-year the issue that most frequently impacts anniversary of real estate support to privatization projects. Encroachments Jprivatization of the Army housing, occur when a property owner violates the unaccompanied personnel housing and property rights of a neighbor by building lodging programs. The U.S. Army Corps something on the real property owned or of Engineers’ Norfolk District Residential leased by the neighbor. Encroachments are Communities Initiative Real Estate Project unauthorized intrusions on the rights or Delivery Team successfully supported the possession of another and are unlawful acts. privatization of 85,424 homes at 45 Army An example of this impact occurred installations. A total of 1,394 apartments when land was needed for construction have been constructed so far under the of child development centers that were Unaccompanied Personnel Housing Scott L. Whiteford Photo by John Hoffman authorized and funded by the 2009 initiative with the possibility of more one- American Recovery and Reinvestment Act. and two-bedroom units to be approved District Real Estate, representatives of both In some cases, these Military Construction for construction in the near future. Under the project and the installation participate projects were sited on land leased to an the Privatization of Army Lodging in annual site visits to each project. Any RCI project, land not available for such Initiative, the Norfolk District supported issues that need to be resolved are raised use. The RCI project area is identified the privatization of 8,052 rooms at 21 at this time. The real estate team identifies jointly by the installation and the private locations. actions for resolution and tracks progress sector partner, and is legally defined ä All three programs have a long- with the installation and term management component that will private sector partner. require real estate support for the term An important tool in ground of the ground lease — up to 50 years. lease administration is an The Norfolk District is responsible for annual review of the project developing and administering the lease, and of the activities on land which includes ensuring all parties are in adjacent to the project. The compliance with the terms specified. review examines issues such In addition to the project managers from as boundary encroachments the Office of the Assistant Chief of Staff by either the lessee or the for Installation Management and Norfolk installation, compliance with environmental management Acronyms and Abbreviations plans and compliance with PAL Privatization of Army Lodging (program) the ground lease’s municipal At a Fort Belvoir, Va., RCI project, a building that had four two- RCI Residential Communities Initiative services agreement. bedroom Family housing units before renovation now has two five- UPH unaccompanied personnel housing bedroom homes with two car-garages. Photo by Casey Nolan, RCI Encroachment tends to be USACE U.S. Army Corps of Engineers project manager, Clark Realty Capital LLC

(continued from previous page) areas to look at all the opportunities to of my youth. Today, you can stand in meet the needs of that demographic. the middle of Camp Forsythe and see a avenues to address a deficit in available As our full nest requirements continue modern subdivision that would rival any housing for our unaccompanied senior to adjust, our partners at Picerne Military in the United States — on a military noncomissioned officers and officers, a Housing and the Flint Hills community installation or off! category of housing that struggles to find continue their steadfast support of Fort As the Army again begins a new affordable housing within an acceptable Riley providing insight and assistance in transformation, it is, indeed, a great time distance from the garrison. With the fulfilling our evolving needs. to be part of the Army team to help success of RCI, we will definitely engage reshape the outcome to meet the needs of our partners to glean their expertise in this Since 1853, Fort Riley has housed an installation at full nest. discussion while we continue to work with Soldiers and Family members in everything from tents to 21st century the leaders and developers in the local Jeff Williamson is the DPW, Fort Riley. facilities. Gone is the World War II wood

4 PUBLIC WORKS DIGEST • MARCH/APRIL 2012 Being more than social by Shenise Foster

ocial media have evolved from Department of Defense organizations have platforms on which to update friends conveyed their virtual stamps of approval Sand family about significant actions for this official source for Army housing in one’s life to credible sources for learning information. about industry practices. The Army The Army Housing Division is Housing Division is capitalizing on this continuously looking for opportunities to trend to successfully use social media to connect with Soldiers and Families and connect with customers. provide them with accurate information The Army Housing Division’s about housing whether it is on or off post. Facebook page, http://www.facebook.com/ Social media has been the vehicle that USArmyHousing#!/USArmyHousing, has creates a dialogue that assists in improving Shenise Foster proven to be a source of information that Courtesy photo Soldier and Family housing Armywide to Soldiers and Families can access to get enhance their quality of life. answers to questions about the wait list for that are of interest to this particular housing, policy guidance and permanent demographic group. POC is Shenise Foster, 571-256-1292, shenise. change of station. This year marks the With the success of the Army Housing [email protected]. third year that Army Housing Division has Facebook page, it was decided to tap into Shenise Foster is the New Media Program had a presence on Facebook. the Twitter arena to engage with potential manager, Installation Services, Army Housing A community of more than 5,500 fans followers. According to Twitter statistics, Division, Office of the Assistant Chief of Staff for helps the Army Housing Division staff this platform is heavily used by males in Installation Management. gauge the relevancy of the information the 25-to-34 age bracket. provided. This platform allows the staff As part of its communication objectives, to measure the needs of Soldiers and the Army Housing Division wants to Families. increase engagement with males so that Look us up on the WEB The Army Housing Facebook they are aware of the housing choices demographics mostly comprise females available to them whether single or who range in age from 25 to 34 and reside married. Twitter has proven to be the http://www.imcom.army.mil/ best way to offer housing information in the United States. Relevant information sites/pw/digest.asp like this allows the staff to develop target to this demographic. The http://twitter. messaging in the communication platforms com/#!/USArmyHousing follower base is growing steadily, and referrals from sister

(continued from previous page) Fourteen leases in 2010 and 11 prevent delays in projects vital to the leases in 2011 were modified and terms Army’s mission. by an American Land Title Association renegotiated in a short time to allow The Army is just beginning to survey. The leased land, as defined by the for expedited award and construction implement a plan to cut its budget as survey, is then used as collateral by the of these facilities. Another eight leases mandated by Congress. This downsizing RCI partner to obtain a mortgage to build were modified for other requirements will result in the reduction of troops and and renovate the privatized homes. So, it in 2011. The real estate team integrated also reduction in any land or other assets. is critical that the land remain free from the requirements of all parties concerned, It will make it even more important for encroachments to protect the financial including the deputy assistant secretary installation Directorates of Public Works viability of the project. of the Army for installations, housing and the RCI, UPH and PAL projects to To assure that projects begin and partnerships, and reacted quickly work together for a successful future for all construction without delay and that the to facilitate timely completion of these Army stakeholders. RCI projects are not compromised, it is actions. important that all parties — USACE, Going forward, it is critical that teams Scott L. Whiteford is the director of Real Estate, the installation and the RCI project asset planning installation projects that will Headquarters, U.S. Army Corps of Engineers. manager — identify and resolve conflicting impact RCI projects start planning early land uses through advanced coordination. and that proper coordination occurs to

PUBLIC WORKS DIGEST • MARCH/APRIL 2012 5 Permanent party barracks: Looking beyond buyout by Benjamin Foo

s the permanent party barracks a significant amount buyout nears completion, the Army of adequate legacy Amust focus on reducing the excess barracks in the Army’s inventory and sustaining or recapitalizing inventory. These the aging inventory to continue to provide facilities can be up to Soldiers with the highest quality of 80 years old. housing possible. A large portion of Upon completion of the barracks these adequate legacy buyout, the Army will begin to eliminate barracks are in the all common area latrines, called CALs, semi-private bedroom from the inventory. Although a few configuration. Many installations will experience a deficit of 1+1 were former CAL or equivalent barracks due to stationing barracks renovated to decisions, all Soldiers will be moved out current standards or of CAL facilities by completion of the three-Soldier barracks At Camp Humphreys, South Korea, permanent party barracks near completion. barracks buyout construction. rooms constructed Photos courtesy of U.S. Army Corps of Engineers These CAL facilities must then be in the 1970s when Having an Installation Status Rate rating divested, which will reduce the Army’s the Army was going to an all-volunteer that supports the facility condition will costs to sustain these excess facilities. If force. These Volunteer Army-era barracks provide justification to the Installation requirements exist in other facility types, underwent substantial renovations during Management Command region and such as administrative or storage space, the 1990s, reducing the originally intended headquarters to appropriately prioritize these barracks can be converted to meet three-Soldiers-per-room configuration to facility requirements in future Program those requirements. Demolition may two-Soldier rooms. Objective Memorandums. be required if there is no requirement As funding permits, the Army will begin Barracks are and will remain a top for other facility type, or if the existing recapitalizing these legacy facilities through facility priority for the Army, since they barracks facility is in poor condition. Military Construction replacement. As have a direct impact on Soldiers’ quality Although all Soldiers will be provided these facilities are replaced or further of life. That said, the legacy barracks adequate housing upon the completion renovated, more Soldiers will be able to be replacement projects will not see the same of the barracks buyout, there will still be assigned to private bedrooms. levels of funding as the permanent party The programming for replacement barracks buyout program. Acronyms and Abbreviations of these legacy facilities begins at the It is unlikely that the replacement of CAL common area latrine installation. As the Department of Defense OACSIM Office of the Assistant Chief of Staff for legacy facilities will become a Headquarters Installation Management faces a fundamentally different fiscal reality Department of Army focus program, so than the past years, it is up to the installation’s Directorate of the Army must Public Works to properly identify facilities ensure its facility in need of replacement to ensure that the requirements are Army continues to provide quality housing thoroughly evaluated for its Soldiers. and scrutinized. POC is Benjamin Foo, 571-256-9746, An accurate [email protected]. and truthful representation of Benjamin Foo is the Permanent Party Barracks the Installation Program manager, Army Housing Division, Office Status Report of the Assistant Chief of Staff for Installation ratings is absolutely Management. critical as the Army looks to replace the worst facilities At Fort Stewart, Ga., permanent party barracks are under construction. in the inventory.

6 PUBLIC WORKS DIGEST • MARCH/APRIL 2012 Advice for barracks renovation success in new fiscal reality by Peter Thomas and Margit Simpson

t goes without saying that money Prioritization System, as noted in OPORD Acronyms and Abbreviations is tight, and funded project lists are 11-362, is important. Depending on their BUP Barracks Upgrade Program Igetting shorter. The Training Barracks size, most projects will also be entered into ISR Installation Status Report Upgrade Program is a case in point. Some the Programming Administration and OPORD Operational Order new takes on the TBUP offer hints on how Execution processor known as PAX, which PAX Programming Administration and Execution to document your projects for successful generates DD Form 1391s. What may not (system) funding and execution. be as obvious is the dynamic nature of the PPS Project Prioritization System R&M Restoration and Modernization Approved by the vice chief of staff ISR, PPS and PAX systems. For a project Training Barracks Upgrade Program of the Army in the Stationing Senior to have credibility, the systems must agree. TBUP Review Group in September 2009, TBUP Among many data elements, ISR ratings scheduled program. Competition for has two components: renovation, which change with time, as do project scopes and funds will intensify. Use historical data comes under the heading of Restoration estimates. Make sure changes are updated to craft your projects and make sure that and Modernization, or R&M; and new in PPS and PAX so that all systems are the information systems are accurate construction, which comes through the in agreement. A multi-tiered group of and in agreement. This strategy will give Military Construction program. stakeholders across several organizations your projects the best chance to compete The R&M part of TBUP was conceived will be looking at your project successfully. as an aggressive recapitalization of Training documentation, so when you submit a and Doctrine Command-managed facilities project package for approval, make sure POCs are Peter Thomas, 210-466-0445, over an eight-year period. Originally, the information in the package is current, [email protected], and Margit the fiscal 2012 R&M TBUP schedule accurate and cross-checked. Simpson, 210-466-0442, margit.simpson@ comprised 27 projects at $340 million. The final tip involves current working us.army.mil. Realistically, that total will be closer to estimates. Anyone who works around Peter Thomas is an unaccompanied personnel $125 million. construction contracts knows that contract housing engineer, and Margit Simpson is an The funding and prioritization strategy bids and negotiations can have surprising IMCOM fellow, Headquarters Installation for the Barracks Upgrade Program and results. Today’s economic climate supplies Management Command. TBUP, previously fully funded from an an additional layer of unpredictability. R&M “headquarters withhold,” has been However, the lessons learned and historical reformulated. Operational Order 11-362 data from the now mature TBUP offer dictates the necessity for projects to be an advantage. Already renovated TBUP Installation Status Report Q3 and Q4. packages — typically barracks, company BUP is to compete with all other R&M operations, battalion operations and dining projects. This year, TBUP projects will facilities — provide standard cost and be funded centrally from the withhold. contract modification history. Bringing Only ISR Q3 and Q4 projects will be stakeholders like Corps of Engineers’ considered. program managers and resident engineers into the master planning process makes What this may mean is that the formerly estimates more accurate. Compare similar aggressive recapitalization of training prior year construction costs with proposed barracks may revert to a typical 25-year projects and adjust the current working sustainment cycle, just like most other estimate accordingly. facilities. In the meantime, documentation is critical for success. Some of these techniques can be used for other R&M projects and programs. The ISR is only a piece of the required TBUP is a good model for those programs project documentation. Not all information that are mature and have standard design- systems talk to one another, and it is renovation histories. incumbent on installations to package their projects and to enter and cross-check data Like most Public Works business, in several systems. however, things are bound to change, Removed ceiling panels exposes repairs that need to and, for this fiscal year, TBUP will be be done. Photo by Peter Thomas Entering these projects into the Project funded at a fraction of its previously

PUBLIC WORKS DIGEST • MARCH/APRIL 2012 7 Furnishings Program: Changes in the works by Gabriele (Gaby) Shelley

he Army Housing Division construction standards for case goods, Furnishings Program provides ensures appliances and soft goods meet Tfurnishings with a residential feel industry standards, procures furnishings and commercial-use quality for Soldiers and maintains historical data. and Families. The Furnishings Program’s Huntsville partnered with the story has been a consistent success over Services Administration to develop the the last decade, however changes are Army UPH furnishings specification, forthcoming. known as the “Army Spec,” which can be Army Regulation 420-1 defines found on the GSA website. The Army furnishings as household furniture (case Spec GSA Schedule has multiple vendors Authorizations for game tables and other barracks goods), appliances, soft goods (linens), that manufacture case goods with style dayroom furnishings are found in CTAs. Photo courtesy encompassing all furniture and equipment variations but maintain the Army criteria of OACSIM. in either unaccompanied personnel for ascetic, durable, quality standard Table #77, provides authorizations, housing or Family housing. Each garrison’s design. basis of issue and furnishings allowances Furnishings Management Office is All UPH furnishings, new construction for WT barracks. Until WT Military responsible for the purchase, storage, and replacement, are ordered through Construction barracks complexes are accountability, transportation and disposal Huntsville. The order form package and completed, WTs at some installations are of the furnishings in government-owned Huntsville contact information can be housed in legacy barracks that meet their or leased Family and UPH. All housing found on the Engineering Knowledge configuration requirements. Table 77 covers furnishings are accounted in eMH, Online website, https://eko.usace.army.mil/, authorizations for game tables and other the enterprise Military Housing data under “Virtual Teams.” Scroll down to pieces found in legacy barrack dayrooms management system. “Furnishings Programs.” The documents as well as for the standard design. At continental U.S. garrisons, furnishings you can view and download are at the This authorization ensures appropriate are authorized in government-owned bottom of the page. furnishings are provided to completely UPH, and supplemental furnishings are The Army spec for UPH furnishings furnish the barracks regardless of the authorized in privatized general flag officer applies to U.S. Army Reserve and Army barracks design. quarters. Government-owned furnishings National Guard, although different The next to be updated will be Table are not provided in off-post leased housing procurement sources are used. 42 for enlisted permanent party barracks. except in a few circumstances. A near-term goal that parallels the Some authorizations will change. For Outside the continental United States, UPH furnishings effort is to develop instance, the number of furnishings pieces furnishings are provided in UPH on standard specifications for Family housing in sleeping rooms will be reduced. These the garrison and in leased UPH off the furnishings. changes were driven by Soldier survey garrison. In Family housing, based on feedback. location, select pieces of loaner furnishings The Field and Garrison Furnishings and Equipment, Common Table of Allowances The CTAs and other manpower and are authorized on and off the garrison until equipment documentation are now web- the arrival of the Family’s household goods. 50-909, provides the authorizations and allowances of each type of furnishings and based at the U.S. Army Force Management To bring UPH furnishings in line equipment in Army housing. Support Agency website, https://webtaads. with industry standards, Army Housing belvoir.army.mil/. You must request The CTA UPH and Family Housing Division turned to the U.S. Army authorization to access the site to view the Tables — tables 41-45, 51-52.1 and 77 Engineering and Support Center, CTA tables. The site’s home screen has — are being updated. The UPH tables Huntsville, Ala. Huntsville’s Centralized instructions. Furnishings Program develops quality will be completed first, followed by the Family housing tables. Authorizations The process to request changes to are changing, and the Huntsville order the CTA tables has been streamlined. Acronyms and Abbreviations form will reflect those changes. The field Additions, deletions and changes are now CTA common table of allowances will be advised via social media and other web-based and are processed through OACSIM Office of the Assistant Chief of Staff for Installation Management formal notification after the revisions are the Standard Stock Number-Line Item Number Automated Management and UPH unaccompanied personnel housing completed. Integrating System at https://www.slamis. WT warriors in transition The newest table, Warriors in Transition army.pentagon.mil/. The link to set up ä

8 PUBLIC WORKS DIGEST • MARCH/APRIL 2012 PUBLIC WORKS DIGEST • MARCH/APRIL 2012 9 Defining military housing requirements by Sandy Randolph

he Army provides military Family document used by the Army to housing on installations that support make decisions on future housing Tthe Army active duty components requirements. Recommendations to worldwide. Have you wondered how the senior leadership and Congress are based, Army determines the number of military in part, on the assessment of current Family housing units to construct or market information, specifically housing maintain on an installation? Or why market trends at specific geographic military Family housing is important? locations, gathered in an on-site visit to the installation. Numbers The HMA makes a five year For off-post housing to be considered adequate, it The Office of the Secretary of Defense projection of housing needs using must meet OSD standards of affordability, location, establishes policy in the Department available market data, including interviews features and physical condition. Photo courtesy of Sandy of Defense Housing Manual 4165.63M Randolph with local developers, real estate firms for all aspects of housing management and government entities. Statistics from including determining requirements. The commensurate with their level of service. the U.S. Census Bureau, building permits, requirements process results in an analytical “Quality Family housing is a key community housing inventory, civilian report known as a housing market analysis, component of efforts to ensure increased population, military population projections, or HMA. retention and higher Soldier morale,” said rents, utility costs, renter’s insurance, rental Gen. George W. Casey Jr., former Army OSD policy requires that the military vacancies and housing quality are analyzed chief of staff. “When Soldiers are confident services look to the private sector as the to determine if the community can provide that their Families are taken care of in primary source for providing adequate sufficient adequate housing. housing for Soldiers and their Families. their homes and community, they are able For housing to be considered adequate, The Army follows the OSD HMA to focus on the mission. If these needs it must meet the OSD standards of methodology to determine if there is are not fulfilled, morale is diminished and affordability, location, features and physical sufficient adequate and available housing Family cohesion suffers. It is essential that condition. Housing that does not meet in the community. Only when that analysis the Army provide high quality homes, these minimum standards, defined in indicates there isn’t sufficient community regardless of the type of quarters the the OSD housing manual, will not be housing does the Army program to Soldier chooses for his Family. Family considered as assets that meet the military construct or maintain housing on an housing is a readiness issue.” need. installation. That the readiness of an all-volunteer The HMA report is a deliberative Importance military force depends on the health of The reason Family housing is important the Families is clear, and having adequate housing is important to Families. Acronyms and Abbreviations to the Army is embedded up in the HMA housing market analysis Army Family Covenant. The covenant It is critical that military housing OSD Office of the Secretary of Defense is a commitment to provide a level of requirements be accurately projected during support to Soldiers and their Families these times of fundamentally changed fiscal reality. Creating excess housing capacity (continued from previous page) procurement and management. The CTA would risk slowing down the recovery housing tables update will provide another an account to process changes is located of the private housing sector. The Army management tool. These continuing efforts believes it is prudent to make housing at the middle of the header page. Once enable the Furnishings Program to steadily an account is established, the system investments only when requirements are change to meet the needs of Soldier and clearly defined and validated in a current provides tutorials and access to a help desk. their Families. One- and two-day classes are conducted HMA. throughout the year in Springfield, Va. The POC is Gabriele (Gaby) Shelley, 571-256-1331, POC is Sandy Randolph, 571-256-9743, help desk can provide class dates. [email protected]. [email protected]. The Army Housing Division Gabriele (Gaby) Shelley is the Furnishings Furnishings Program has made Sandy Randolph is a housing management Program manager, Army Housing Division, Office specialist, Army Housing Division, Office of the significant progress over the last decade of the Assistant Chief of Staff for Installation in streamlining housing furnishings Assistant Chief of Staff for Installation Management. Management

8 PUBLIC WORKS DIGEST • MARCH/APRIL 2012 PUBLIC WORKS DIGEST • MARCH/APRIL 2012 9 Housing Services: Local housing experts by Megan Purkey

raditionally, the Housing Services Acronyms and Abbreviations Office has been looked to for HQDA Headquarters Department of the Army Texpertise on the community outside HSO Housing Services Office the installation gates. However, as part PCS permanent change of station of the effort to standardize services and standardization of services achieved by provide better assistance to Soldiers and Army Community Services. However, Families, HSOs are becoming the single after consultations with several garrison “point of entry” for all housing assistance at commanders and input from Installation Army installations worldwide. Management Command Headquarters and The HSO’s primary functions are to G-1, the HQDA staff decided to perform provide: Megan Purkey an assessment in 2012 to identify the • housing counseling services, Photo courtesy of the Professional current operating environment for HSOs. • accurate and nondiscriminatory housing Housing Management Association This assessment uses the same survey rental listings, receipt of PCS orders have more options developed for the certification but does • information on the rental partnership and available to them in a quicker timeframe not apply a grading scale to the outcome. utility deposit programs, than those customers not in a situational Installation HSOs will evaluate themselves • lease negotiation and landlord mediation, hardship. in four areas: management, oversight, office and To further assist mortgage-holding setup and services. In addition, the HSOs will help HQDA identify the manpower • military relocation assistance. service members with PCS orders, the hours it takes to complete each HSO job These services are invaluable, but the Army is working with HOPE NOW — an organization funded by Fannie function identified in Army Regulation HSO is often minimally utilized, and 420-1. The information gathered during Headquarters Department of the Army is Mae, Freddie Mac and lending institutions — to bring outreach events this assessment will help the Army plan determined to change that through several and program for the future of HSOs. initiatives. to five installations in early 2012. The locations are U.S. Army Garrison Miami; The most important thing to remember The Army is working with several Fort Gordon, Ga.; Fort Jackson, S.C.; Joint is that HSOs are located on just about government agencies on programs for Base Lewis-McChord, Wash; and a site to every Army installation worldwide and service members. In 2011, Fannie Mae be named in the Washington, D.C., area. are staffed to provide housing assistance and Freddie Mac altered their mortgage These outreach events are intended to to all military members, Department of servicing guides for lending institutions Defense Civilians and military Families. and identified military permanent changes assist current mortgage-holding service members who are having trouble making HSO location information can be found of station as an involuntary job transfer, a on installation websites or on the Army hardship. By specifically identifying PCS mortgage payments, expect to experience trouble making mortgage payments and/ Housing Online User Services website, as a hardship, service members who are https://www.housing.army.mil/ah/default. current in their mortgage and who are in or have received PCS orders. More than 15 major lending institutions will be aspx. Many HSOs can be reached quickly represented at the events, and current through social media avenues, having service member customers of those established official Facebook accounts. institutions can develop ways to work out HSO staffs take pride in their work and or modify their loans on the spot. Fannie are prepared to assist Soldiers, Civilians Mae, Freddie Mac and the Department and Families with any housing concerns, of Veterans Affairs will also be in questions or issues that may arise. attendance to approve any actions under their purviews and answer questions POC is Megan Purkey, 571-256-1332, about programs available to help service [email protected]. members at their current or future duty Megan Purkey is the HSO Program manager, stations. Army Housing Division, Office of the Assistant Wanda Sorrells of the Fort Sill, Okla., HSO advises a In 2011, HQDA began to develop Chief of Staff for Installation Management. Soldier on local housing options. Photo courtesy of Army Housing Division an HSO certification to replicate the

10 PUBLIC WORKS DIGEST • MARCH/APRIL 2012 PUBLIC WORKS DIGEST • MARCH/APRIL 2012 11 Key management system greatly improves barracks access control by Challen Jay Kelker

he Single Soldier Housing Office Acronyms and Abbreviations under the First Sergeants Barracks FSBP First Sergeants Barracks Program TProgram at Fort Irwin, Calif., SSHO Single Soldier Housing Office manages 10 of the 18 barracks and the direct billeting care of more than 1,200 in adapting initially, and more work is Soldiers. Last November, when Fort involved at the beginning to ensure the Irwin stood up the FSBP, it was clear that database is set up correctly. For a successful an automated key tracking system was transition, it’s imperative to explain how essential. the automated system benefits Soldiers and An automated key tracking system management, and initial training for the manages keys using software and secured staff is essential. Challen Jay Kelker An automated key tracking system works cabinets for key inventory. The system Photo by Scott Schimp, Directorate complements Fort Irwin’s FSBP objectives of Public Works intern, Fort Irwin very well at Fort Irwin and is a possible while maintaining the safety and welfare of solution for other organizations that Soldiers. are automatically tracked. The system maintain accountability of large quantities provides an immediately accessible, 100 of keys. The system solved Fort Irwin’s Before FSBP, Fort Irwin managed percent verifiable audit trail. It reduces barracks keys with lockboxes and key-control predicament and prevents the poor accountability practices and virtually housing team from being encumbered by handwritten logs. Securing and tracking eliminates key loss. keys had been problematic. Units managed avoidable key management challenges. By keys with less-than-optimal control. The key tracking system can lead to fiscal year 2013, the housing office, if fully They did not consistently comply with safety improvements and reduced liability staffed, plans to manage all 18 barracks on Army Regulation Physical Security 190-11, for housing and contractor staff. It reduces post, effectively ending key control issues correctly fill out DA Form 5513 or conduct unauthorized access to barrack rooms within the barracks housing program. semi-inspections. The ability to account for but permits access in case of emergency. Sustaining prudent control of the keys every key was simply not there. Soldiers Reports can be pulled that show who had that protect the property and welfare of assigned to this task were generally not access to what areas. Soldiers in the garrison environment is a trained in housing management and key The automated key control system is not huge responsibility. The tightly controlled control, and performed those tasks as foolproof. No system can stop someone access possible using an automated key additional duties. from losing a key or trying to bend the control system not only significantly Fort Irwin’s FSBP implementation rules. It does, however, ensure a level of mitigates the risk of keys falling into ä required correction of this situation and accountability impossible before. When other inadequate barracks management tracking lost keys, mysteries can be solved. practices. The system may also help catch and resolve problems such as unlocked doors left The automated key control system now unattended. in place for 10 barracks consists of seven steel drawers holding more than 4,000 Improving work efficiency is another keys that are accessible only to staff with benefit. Checking keys in or out takes only the required fingerprint log-on. Each seconds, and because keys can go back in key is attached to a tag that lights up any drawer, there is no worry that a key when requested. A date, time and user was placed in the wrong slot. Downtime stamp is automatically recorded when a from inability to find keys is reduced, key is pulled. Information on Soldiers or along with the time needed for automated contractors issued keys can be entered, and reporting, facilities inspection and to the tag can be returned to any open slot answer command-driven inquiries. The with its new location instantly updated. eliminated paperwork and immediately Army-approved reports can be pulled in available reporting from the software An automated key system holds and keeps track of seconds, and hand receipts can be printed. dovetail with green objectives and the operational tempo. keys for 10 barracks at Fort Irwin. Photo by Sgt. Unlike the lockboxes of the past, access 1st Class James Elliot, noncommissioned officer in can be customized, and all transactions Some difficulties may be experienced charge, SSHO.

10 PUBLIC WORKS DIGEST • MARCH/APRIL 2012 PUBLIC WORKS DIGEST • MARCH/APRIL 2012 11 Army Family housing budget process by Danny Brannon

he complexity of the Army’s Acronyms and Abbreviations requirements and funding process AFH Army Family housing Tdefies explanation in a single article. APE Army program element However, focusing on Army Family BES budget estimate submission housing funding is manageable. It is FY fiscal year important for you to understand the big IMCOM Installation Management Command picture and what can help or hurt you. MDEP management decision package You might hear, “What do those idiots at OACSIM Office of the Assistant Chief of Staff for Installation Management headquarters do all day?” Others say, “They OSD Office of the Secretary of Defense ask me questions, I give them answers as POM Program Objective Memorandum fast as I can, and when we get our money, USACE U.S. Army Corps of Engineers it is never enough!” One of those idiots at Danny Brannon headquarters has an answer. Photo by Studio E Photography and developing the FY 2014-18 Program First, you need to know that, even Objective Memorandum, or POM. They execution of your AFH funding to predict had already worked past the FY 2013 if all garrisons had entered all of their requirements. It also adjusts to changes in requirements perfectly and on time and budget estimate submission, known as the your program and smoothes out year-to- BES. all were approved by each successive year differences. Then, it fits worldwide headquarters, there would not be enough requirements to available funding. The process proceeds in this order: money to fund everything. There is never POM, BES, president’s budget, enough money to go around. Who does what? On the left hand, appropriation and execution. It’s never the Army Housing Division in the Second, the process is very long, formal, over; the budgeteers start again before they Office of the Assistant Chief of Staff even finish. complicated and tedious. To complete this for Installation Management programs process, takes hard work from housing the funding, defends the program and Many folks do not realize the complexity folks at garrisons, regions, commands the budget, and oversees execution of and detail in the POM. Imagine a and Army headquarters, both staff and the appropriations. On the right hand, matrix with four cost levels, 10 Army secretariat. In turn, the two headquarters Installation Management Command programming elements, three major Army must validate your raw requirements, apply and the U.S. Army Corps of Engineers commands and 10 years. This matrix would funding by priority and try to satisfy your assist in programming funds by collecting have 1,200 boxes to fill. Luckily, many of critical requirements — all while keeping requirements, because both commands the boxes are empty, and those for prior within the limits that were previously set execute millions in AFH funds. years are already filled. for the AFH budget. To give you some perspective on the The major beneficiaries of the funding How does the Army validate housing size of this task, IMCOM will receive and are IMCOM, USACE and OACSIM. requirements? In short, it looks at your past execute $460 million and USACE about They build up most of the requirements $40 million of AFH operational funds in from the bottom — IMCOM installations (continued from previous page) fiscal 2012. Operational funds are “one- and USACE districts. In the FY 2014-18 year” funds and must be obligated during POM, those requirements involve about the wrong hands but also saves significant the fiscal year. In addition, USACE will 50 garrisons and other commands. Various time, money and stress while increasing execute another $180 million in AFH recipients receive smaller amounts, like the overall efficiency of the housing construction funds in FY 2012, spending the $5 million for Family housing leased operation. the money over the next five years. Army residences for the Army Central Command in Qatar and Kuwait. POC is Challen Jay Kelker, 760-380-2776, DSN Housing Division executes less than $10 To develop the POM for AFH 470-2776, [email protected]. million in AFH operational funding. At any one time, the housing folks operations, the Army Housing Division Challen Jay Kelker, certified as both a defense at both IMCOM and OACSIM are takes the prior three years of expenses housing and an unaccompanied housing involved in many budget and programming and finds factors that represent average manager, is the chief, SSHO, U.S. Army Garrison processes. In March, they were involved costs to operate by dividing by the average Fort Irwin. in executing the FY 2012 program, inventory at the time. Then it inflates defending the FY 2013 president’s budget those factors to future years and multiplies by future inventory. Last, it adds the ä

12 PUBLIC WORKS DIGEST • MARCH/APRIL 2012 (continued from previous page) and justifications, it make changes through but no costs to manage the leases. Correct a process called “resource management cost codes can be found in DFAS-IN projected costs that are independent of decisions.” OSD gives money, and it taketh Manual 37-100. inventory such as centralized housing away. Sometimes, it is easy to see why; at management tools and training. This 2. Don’t send forward a construction other times, it is a mystery. At this stage, process works well for management and project with a DD Form 1391 that is only folks from the Army staff and secretariat utilities costs. a concept, not a detailed plan. The first work very closely. two pages of a DD 1391 can be prepared For maintenance and repair, Army In December, January and February, in less than a day, but the thinking that Housing Division projects requirements the president’s budget is prepared. As goes into resolving the problems that by using a model that determines how the funding bills work their way through might be encountered requires more time. much each garrison should spend to sustain Congress, the committees add restrictions Projects involving dozens of residences and its inventory of housing buildings. This or remove funding they consider millions of dollars should be launched after model uses costs per square foot, not per unnecessary. Occasionally, Congress adds thorough planning. house. This method is more accurate and more funding. conforms to the way that maintenance and 3. Don’t have inconsistent requirements. repair costs are projected for nonhousing That’s the short of a long process. AFH For example, a garrison might ask for buildings. operations take three years to get from construction that adds residences to the concept to actual funding. For example, the current inventory when that action is not When Army Housing Division has execution progress of FY 2011 funding is justified by the housing market analysis. the requirements for all Army Family used to program FY 2014. The FY 2014 Or, a command might request long-term housing, it puts the information into funding can be tweaked when FY 2012 leasing where privatization is the chosen briefings that summarize that information execution comes in. In other words, it takes long-term solution. by major program. Each briefing is known almost three years for any shift in execution as a “management decision package,” or Taking other actions can help you help alone to affect your funding. MDEP. Over time, the term “MDEP” has yourself: come to mean the program itself. Compare this to AFH-funded 1. Do send your detailed future construction projects, where it takes two The Army Housing Division has three requirements to the next higher level. years to get a project into funding, a year to major MDEPs for AFH operations: get it appropriated and then two or three 2. Do record your current obligations • E33H covers operations and utilities for years to get it built. Even when desperately correctly by location and APE. Army-owned Family housing; needed, residences take six years to go from 3. Do assign and manage leased units • E34H provides maintenance, repair and ideas to bricks. to optimize fit for the Families and the sustainment of Army-owned Family Some challenges and problems do not funding. housing; and land on the doorstep of housing managers. Remember, although your garrison is • E35H holds leasing of Family housing. In the past, two or three garrisons have special, it is still one of many. Housing managers brief the MDEPs shared the same cost accounting center, to a panel of colonels and GS-14s. Some and this factor makes it difficult for Army POC is Danny Brannon, 571-256-9752, plans are approved, and others are not. The staffers to separate costs and makes it [email protected]. housing managers answer questions, then harder to create the cost factors. Danny Brannon works in the Family Housing regroup and pitch the final numbers that From an Army Housing Division Branch, Army Housing Division, OACSIM. go into the POM. The POM gets worked perspective, some actions hurt garrison constantly from February to September of efforts: Showcase your each year. 1. Don’t record your costs under the wrong In September, the Army Housing accounting code or APE. Since the Army INSTALLATION Division puts the most recent numbers Housing Division collects and analyzes into a formal book — the BES — that the obligations data, it can see that some Submit your story via e-mail: is the dress rehearsal for the president’s locations have breakdowns in accurate [email protected] budget. The BES and the president’s reporting. Some locations report lease 202-761-0022 budget have less detail, but they are more costs when they have no leased residences. formal. After the Office of the Secretary Others with leases report lease payments of Defense takes a crack at the numbers

PUBLIC WORKS DIGEST • MARCH/APRIL 2012 13 Fair housing for military Families by Matthew D. Conlan

ousing services professionals Acronyms and Abbreviations constantly strive to provide quality FHA Fair Housing Act Hhousing options and services for HUD Housing and Urban Development military members and their Families. Primary services are housing advocacy to ensure that its core housing programs and counseling, which includes aiding are open to all eligible persons regardless military members with complaints of of sexual orientation or gender identity. discrimination, inappropriate business HUD requires its discretionary funds practices and other concerns that create recipients to comply with local and state significant stress for members. nondiscrimination laws that cover sexual The Department of Defense and the orientation or gender identity. individual services rely as much as possible Matthew D. Conlan In July 2010, HUD issued guidance on local communities for housing military Courtesy photo that treats discrimination based on gender Families. About 70 percent of Army political affiliation, source of income and nonconformity or sex stereotyping as Families are housed off post. This statistic victims of domestic violence. sex discrimination under the FHA and means Army housing professionals must With the repeal of “Don’t Ask, Don’t instructed HUD staff to inform individuals be able to help members who encounter Tell,” gay and lesbian military members filing complaints about state and local difficulties in securing adequate, suitable are now able to serve openly. However, agencies that have lesbian, gay, bisexual and housing in the community, including the Defense of Marriage Act prohibits transgendered-inclusive nondiscrimination counseling for those who are discriminated the federal government from recognizing laws. against or treated unfairly. same-sex marriage, so same-sex partners do Under guidance announced last year, On April 11, 1968, President Lyndon not qualify as dependents for many military HUD will, as appropriate, retain its B. Johnson signed the Civil Rights Act benefits and services, including on-base jurisdiction over complaints filed by of 1968, commonly known as the Fair Family housing. lesbian, gay, bisexual and transgendered Housing Act, which was a follow-up to With this situation in mind, housing individuals or Families but also jointly the Civil Rights Act of 1964. The FHA services personnel may begin seeing investigate or refer matters to those state, prohibits discrimination in the sale, rental military members with housing district and local governments with other and financing of housing based on race, discrimination complaints based on legal protections. HUD maintains a color, religion or national origin. In 1974, sexual orientation when seeking off-base webpage with links to state fair housing the FHA was amended to include gender housing. Contrary to popular belief, sexual information at http://portal.hud.gov/ discrimination and sexual harassment, and orientation is not protected under the hudportal/HUD?src=/states. again in 1988 to add disability and familial FHA or its amendments, and the federal In addition, in those areas where state status, i.e., having children under 18 or law does not protect gays and lesbians or or local laws do not specifically include being pregnant. other sexual minorities from discrimination sexual orientation and gender identity as The FHA, as amended, defines each of in housing. However, about 20 states, prohibited bases, a person’s experience these protected classes. Many states and the District of Columbia and more than with sexual orientation or gender identity localities define additional protected classes 150 cities, towns and counties across housing discrimination may still be covered within their statutes, including age, sexual the nation have implemented additional under other FHA protected classes. orientation, gender identity and expression, protections that specifically prohibit such Here are two examples: military status, personal appearance, discrimination against lesbian, gay, bisexual • A gay service member is evicted because and transgendered individuals. his landlord believes a false stereotype Transgender and transsexual that he will infect other tenants with individuals are not permitted to join HIV or AIDS. This behavior may con- the military services, and the repeal stitute illegal discrimination under the of Don’t Ask, Don’t Tell has no FHA because, in applying this stereotype, effect on these policies. the landlord assumes the service member The U.S. Department of Housing has a disability — HIV or AIDS, which and Urban Development recently are recognized as disabilities under ä proposed new regulations intended FHA.

14 PUBLIC WORKS DIGEST • MARCH/APRIL 2012 Guide to constructing successful Family housing DD 1391s by Dolat G. Desai

ousing affects the quality of life and Acronyms and Abbreviations mission readiness for Soldiers and PAX Programming Administration and Execution HFamilies. For this reason, housing System is a critical component on installations and work that are included in the project detail can leave a lasting impression. cost — primary and support. Define the The Public Works master planner sustainable design and development and is central to pulling together facility Energy Policy Act of 2005 requirements, requirements for the entire installation and describe any related facility demolition to create a cohesive and well-thought- or special requirements, heating and out plan that could save dollars in the cooling systems, and accommodations for long term. Housing managers need to individuals with disabilities. know and rely on their master planners Dolat G. Desai Courtesy photo Other Tab A sections that must be to ensure housing requirements are fully completed are: addressed in the installation’s master plan 420-1, Army Facilities Management, and and work alongside them to prioritize the DA Pamphlet 420-1-2, Army Military Requirement – Explain why the project installation’s projects list. Construction and Non-Appropriated-Funded is needed now. What is the housing requirement? Installation master planners and Housing Construction Program Development and Branch chiefs should collaborate to prepare Execution. The DD 1391 Processor System Current situation – Describe how the DD Form 1391s. This collaboration consists of several modules that must be housing requirements are currently being will result in a well-prepared, logical, completed. met. comprehensive DD 1391 that includes the Success factors Impact if not provided – Explain what necessary supporting documentations and A good DD 1391 can result in a the impact will be if this project is not tabs successful project. Keys to producing a approved. Congress requires that DD 1391s good DD 1391 are: Additional – Use the standardized be used to submit requirements and • a clear, concise and logical statement of text available on PAX for economic justification and to support funding need; justification, physical security and requests for Military Construction. A antiterrorism measures, and joint use. • a current economic analysis that contains systematic approach is best when preparing Sustainable design and development can a full exploration of alternatives; a DD1391. Know what is required, and be edited as appropriate for each project. visit the project site to collect information. • completed environmental documentation; Avoid lump sum prices. Accurately identify The DD 1391 Processor System is • an approved site; all items of construction and the associated an application of the Programming • a firm scope; and costs, and provide enough detail for Administration and Execution System • explanations of valid costs and the impact meaningful review. known as PAX. PAX assists users if the project is not provided. “Primary facility cost” captures costs in preparing, submitting, reviewing, The DD 1391 front page, Tab A, reflects for principal features of work commonly correcting, printing and archiving DD the project description. There, you tell what referred to as “costs inside the 5-foot 1391s according to Army Regulation is needed. Describe all principal features of line” in vertical construction. Building ä

(continued from previous page) services personnel must be well-versed treatment in housing. in federal, state and local fair housing • A property manager refuses to rent an laws. Housing personnel should make POC is Matthew D. Conlan, 571-256-9738, apartment to a gay service member. If every effort to stay current in fair [email protected]. the housing denial is because of the housing training and establish working prospective tenant’s nonconformity with Matthew D. Conlan, a Virginia Fair Housing partnerships with their state and local Board-certified fair housing counselor, is a gender stereotypes, it may constitute human rights agencies to determine the housing management specialist, Army Housing illegal discrimination on the basis of sex nature and spectrum of coverage of state Division, Office of the Assistant Chief of Staff for under the FHA. and local laws. Through these efforts, the Installation Management. To be effective advocates for military Army can continue to ensure that service members and their Families, housing members and their Families receive fair

PUBLIC WORKS DIGEST • MARCH/APRIL 2012 15 Operational readiness training complexes vital to Army mission by Larry A. Gilchrist

he Army developed operational Acronyms and Abbreviations readiness training complexes to ARFORGEN Army Force Generation Tsupport Reserve component annual HQDA Headquarters Department of Army and weekend transient training, active MILCON Military Construction component training of Soldiers away from ORTC operational readiness training complex their home stations, and mobilization and RCTC regional collective training capability demobilization for both contingency and deployment forces. The training role and Drawdown effects facilities capacity that ORTCs provide The Total Army Analysis and are critical to the Army’s ability to deploy subsequent troop and brigade combat trained and ready combat forces worldwide. team reductions will also have an impact Larry Gilchrist on future ORTC requirements. Without Regional collective training Courtesy photo question, the Reserve component will capability 11 Army National Guard and three Army continue to provide a portion of the On Oct. 25, 2011, the Army published Reserve. strategic and operational depth for the total a memorandum of instruction that affects Army. ORTCs. The memorandum established The RCTC installations will apply an According to the 2010 Quadrennial the goal of regional collective training enterprise approach to collective training, Defense Review, “Prevailing in today’s capability. which is congruent with Office of the Secretary of Defense guidance to achieve wars requires a Reserve Component RCTC will optimize regional home operational and fiscal efficiencies. For that can serve in an operational capacity station training support systems capabilities RCTC to be successful, funding of two — available, trained and equipped for nationwide and support the Army Force primary elements is essential: the ranges predictable routine deployment. Preventing Generation Process’s rotational readiness required to support the collective training and deterring conflict will likely necessitate model — reset, trained, ready, available — of the specific units assigned and the the continued use of some elements of the for the active and Reserve components. ORTC facilities that house, feed and Reserve Component — especially those The Army identified 27 locations within support the Soldiers while they are there. that possess high demand skill sets — in the continental United States as RCTC an operational capacity well into the ä host installations — 13 active component, future.”

(continued from previous page) by all levels and have a strong chance of editing, monitoring and printing DD making it to the president’s budget book 1391 forms and support documentation. information system costs are included in sent to Congress for authorization and The tutorials provide excellent training unit square foot costs and are not listed appropriation. for users who cannot get to the Proponent separately. Sponsored Engineer Corps Training “Supporting facilities costs” are Help course, users who need a refresher or users commonly referred to as “costs outside the An excellent reference for completing who are having trouble with one of the 5-foot line” in vertical construction. For DD1391s is the U.S. Army Corps of system functions. Engineers No. 2003-8 (Rev.1) Engineering information systems outside the 5-foot For questions, comments and and Construction Bulletin Appendix E, DD line, only construction costs may be added. suggestions, the PAX Support Helpdesk Form 1391 Checklist, found at http:// Facility costs should range from 15 can be reached at 256-895-1838 or www.wbdg.org/ccb/ARMYCOE/COEECB/ percent to 25 percent of primary costs. If [email protected]. ARCHIVES/ecb_2003_8.pdf. supporting facility costs exceed 25 percent of the primary facilities costs, they must For detailed instruction on how to use POC is Dolat G. Desai, 571-256-9739, be justified in the description of proposed the PAX system, go to http://www.hnd. [email protected] usace.army.mil/paxspt/files/RefGuide.pdf. construction. Dolat G. Desai is the Family housing engineer, Remember that the installation Housing The PAX support web page is at http:// Strategic Planning and Construction Branch, Branch chief and master planner working www.hnd.usace.army.mil/paxspt/. The Housing Division, Office of the Assistant Chief of together can create a defensible and DD1391 tutorials found there guide Staff for Installation Management. creditable plan that can be supported you through the procedures for creating,

16 PUBLIC WORKS DIGEST • MARCH/APRIL 2012 PUBLIC WORKS DIGEST • MARCH/APRIL 2012 17 (continued from previous page)

With the drawdown in Iraq complete and the drawdown in Afghanistan proposed within the next few years, there will be a tremendous requirement to provide training facilities to support the ARFORGEN cycle necessary to ensure the Army achieves the nine-month boots- on-the-ground versus dwell-time ratios of 1:3 for the active Army and 1:5 for the Reserve components. The simultaneous demand for transient training facilities from all three components is forcing transient Soldiers to be housed in a combination of deteriorated temporary facilities such as World War II wood or relocatables. Off-post leased hotels This conceptual rendering shows an ORTC at Camp Atterbury, Ind. Graphic courtesy of CSO Architects & are being used in some locations as the American Stucturepoint, Inc. only alternative at a multi-million dollar annual cost. • build-out of the remaining shortfall with investments are deliberate and carefully Military Construction. prioritized as the Army builds training Investment strategy To ensure the MILCON investments capability over time to better support the The Army is developing a long-term, provide maximum benefit at the least Reserve components and gain the training holistic plan and investment strategy for possible cost, the Army just approved a efficiencies intended with RCTC. ORTCs linked with the RCTC concept, new standard design for the ORTC that is which further focuses its investment efforts. less expensive. POC is Larry A. Gilchrist, 571-256-9750, The primary facility requirement of an [email protected]. Facilities management ORTC is transient training barracks. Most Larry Gilchrist is the Training Barracks Program of the Army’s transient training barracks For the Army to make informed manager, Army Housing Division, Office of the were constructed during World War II and decisions and precise investments, the Assistant Chief of Staff for Installation are obsolete or inadequate. installations must ensure that they maintain Management. real-time data in the Army’s standard real As the Army nears completion of the property systems. buyout plans for permanent party and Call for ARTICLES initial entry training barracks, transient The Installation Status Report and training barracks are likely to be the next the Requirements Planning and Analysis facility category to receive heavy focus from System are both critical tools that feed The May/June 2012 Army leadership. information to the decision makers at issue of the Headquarters Department of Army, and as The ORTC requirements will be the Army rolls-out eMH, the Enterprise Public Works Digest programmed based on end strength, Military Housing system, worldwide this will feature force structure, stationing decisions and fiscal year, HQDA will begin to receive training loads. When those decisions are the utilization data necessary to direct Environment and finalized, the Army will develop an ORTC investments where they are needed most. investment strategy that includes: Sustainability The ORTCs are key to the Army’s • deconstruction of excess facilities, Deadline is April 13 ability to effectively generate trained and • sustainment of those that currently meet ready forces for combatant commanders Submit articles to quality standards, at sustainable rotational levels. It is [email protected] • revitalization of facilities that do not imperative that HQDA and Public Works 202-761-0022 meet quality standards, and professionals ensure that future facility

16 PUBLIC WORKS DIGEST • MARCH/APRIL 2012 PUBLIC WORKS DIGEST • MARCH/APRIL 2012 17 Housing and Barracks Successes Yongsan answers housing questions with renovation program by Charles Markham and Samuel Brooks

hat is behind the home’s walls? demand and underutilized two-bedroom How many Army Families have unaccompanied officer units and one Wlived in this house? When was high-demand senior bachelor enlisted this house built? unit. The goal was to develop a standard These questions and many more have renovation package that brought these been asked by occupants of Army Family quarters to an acceptable standard of Housing units on U.S. Army Garrison living for unaccompanied senior personnel Yongsan in Seoul, Korea. Most of these at a reasonable cost with minimal impact government-owned, government-operated to the community and with a maximum units were built in the late 1950s and are three-year return on investment. still in use. Some unaccompanied personnel After the pilot projects were started housing units were built by the Imperial and their conditions found, DPW Structural and utility concerns behind the walls are Japanese Army as early as the 1930s, and expanded the program to include nine uncovered during a USAG Yongsan renovation project. they, too, are still occupied by U.S. Forces other stand-alone UPH units and a large Photos by Bryan Dorrough. Korea personnel. Though exterior and 23-unit UPH building using a interior renovations have taken place over contractor and year-end funding. the years, most of these units retain their DPW in-house and Korean original structural members and utility Service Corps personnel will also infrastructure. fully renovate two or three units Concerns and issues the Directorate of per year. This housing renovation Public Works has for these cement block program will continue for the near duplexes include: asbestos containing future, helping improve Yongsan’s material; lead based paint; old wiring; unaccompanied service members’ deteriorating plumbing; aging heating, quality of life. ventilation and air conditioning systems; Normally, DPW and Korean nonfunctioning fireplaces; rotting wood; Service Corps personnel team to utility code violations; and weakening work on small-scale renovations or A finished Yongsan renovation product features new utilities, wallboard, fixtures and cabinets. structural members. Concerns and new construction, nothing of the issues occupants have include: outdated scope needed to completely gut and floor plans, small bedrooms, inadequate replace the interiors of these units. their skills, knowledge and confidence. A closet space, lack of insulation, mold and New techniques, skills and equipment sustainable renovation process and program unreliable utilities. use were slowly learned. For example, the was established to carry this initiative into the future, improving the quality of life The cost of apartment living in Seoul utility systems, electrical and plumbing were fully replaced with new, modern for unaccompanied service members in approaches $50,000 per year, so on-post USAG Yongsan. They will, in the future, housing presents a bargain for the U.S. material and fixtures — to code, not just patched or partially replaced. The lessons rest assured that what is behind their walls Army. The average annual sustainment, is safe and new. repair and utilities cost for a typical USAG learned on these pilot projects will now be used on future work throughout garrison Yongsan senior officer Army Family POCs are Charles Markham, DSN 315-724-3900, facilities. housing unit is $26,169. Thus, the payback [email protected]; and Samuel period for any renovation and upgrade Many challenges were overcome Brooks, DSN 315-738-5506, samuel.l.brooks6. work is short. throughout the projects: agreeing on floor [email protected]. plans; assessing structural conditions; However, the quality of on-post Charles Markham is the director of Public Works, housing does not meet the standard that establishing a responsive supply process; agreeing on material types, texture and and Samuel Brook is the UPH manager, DPW, Army Families find in continental U.S. USAG Yongsan. privatized housing. When USAG Yongsan color; ensuring the new construction met garrison commander Col. William “Bill” code; and remaining cost effective. Acronyms and Abbreviations Huber took command, he wanted to The projects ended in success. Housing DPW Directorate of Public Works change this situation. Huber initiated two customers received a quality product, and UPH unaccompanied personnel housing pilot renovation projects targeting low- training for in-house workers improved USAG U.S. Army Garrison

18 PUBLIC WORKS DIGEST • MARCH/APRIL 2012 Schofield Soldiers have new places to call home by Dino W. Buchanan and Angela E. Kershner

arracks for nearly 600 Soldiers house 192 personnel in a standard 1+1 For its project, Hawaiian Dredging used officially opened in December configuration. The $29.18 million contract an exterior insulation finishing system for Bduring traditional Hawaiian maile lei was awarded Sept. 24, 2009, to Hawaiian wall construction to increase durability and untying ceremonies at Schofield Barracks, Dredging Construction Company Inc. sustainability. The texturized finish system Hawaii. The new barracks became home and was completed on time and on budget is resistant to wear and tear, moisture and for 25th Infantry Division without a lost-time accident. Carol Sakata mold. It is a hardened, attractive finish Soldiers after the completion of two U.S. of CDS International was the architect. that is meant to last. The company used Army Corps of Engineers’ Honolulu The other, the New Barracks Complex fly ash in the concrete mix design, recycled District projects. project, consisted of two five-story concrete for the sub-base and insulated One unaccompanied enlisted personnel buildings each of which can accommodate concrete forms for interior walls. housing project consisted of designing about 200 Soldiers in two-man suites. Occupancy sensors and door and and constructing a six-story barracks to The contract was awarded to Absher window cutoff switches automatically Construction Company of Puyallup, regulate air conditioning in the rooms. Wash., in 2009 for $73,268,083. The LED lighting was used in the parking lot, architect was Charles Fritzemeier of Tetra and a chemical-free water treatment system Tech Inc. was installed, among many other energy- “This is about much more than just the saving features. facility,” said Lt. Col. Douglas Guttormsen, The green sustainability features Honolulu District commander, during one employed by Absher Construction ceremony. “It is about the Soldiers who will included high-efficiency, low-flow lavatory be using this facility. It is about the quality faucets, shower heads and water closets; of life we can give these Soldiers between motion sensor-operated light fixtures; and deployments.” tinted anti-terrorism and force protection A typical barracks module includes two windows that reduce heat transfer into the fully furnished bedrooms, a full bath and barracks. a kitchenette. The barracks are designed Between each of the two-man suites is and constructed to meet anti-terrorism and a utility room where all mechanical and force protection requirements. Amenities electrical maintenance can be performed include a central laundry unit on each without entering the Soldiers’ rooms. floor, activity rooms and mail access areas, This configuration saves time for both exterior half-basketball courts, a physical the Soldiers and for Directorate of Public training area, covered picnic and barbeque Works workers. The U.S. Army Garrison shelters, motorcycle shelters and covered Hawaii director of Public Works, Robert bicycle racks. Eastwood, hailed this design, calling it very Ceremony attendees chat in front of newly opened maintenance-friendly. unaccompanied personnel housing at Schofield “Many of the Soldiers who occupy these Barracks. Photo by Angela E. Kershner barracks will have done multiple combat At both ceremonies, Guttormsen deployments.” Guttormsen told guests emphasized the importance of teamwork at the other ceremony. “We have the and planning in the construction business opportunity through these facilities and how tight partnerships contributed to and those like them to provide these the overall quality of these projects. heroes the highest quality of life possible between these deployments.” POC is Joseph Bonfiglio, chief, Public Affairs, Honolulu District, 808-438-9862, joseph. Both projects have sufficient points [email protected]. to attain Leadership in Energy and Environmental Design Silver Dino W. Buchanan and Angela E. Kershner are certification through the U.S. Green public affairs specialists, Honolulu District, U.S. This 1+1 common area leads to separated rooms for Building Council, but both contractors Army Corps of Engineers. greater privacy for Soldiers at Schofield’s Lyman are pursuing Gold certification. Barracks. Photo courtesy of Absher Construction

PUBLIC WORKS DIGEST • MARCH/APRIL 2012 19 Garrison Hawaii builds a better Soldier housing future by Clyde Sage

oday, U.S. Army Garrison Hawaii is to existing facilities completed, and efforts a shining example of what the Army continued to the present day with more Tcan do for its Soldiers. The roots of projects on the horizon that will fulfill that success began nearly two decades ago. Hawaii’s requirement. Construction is currently in progress at Schofield Barracks, History Wheeler Army Airfield and Tripler Army In the early 1990s, the Army’s Barracks Medical Center, promising a brighter Replacement Program was significantly future for Soldiers. underfunded. Barracks were routinely characterized as being over-aged, in Planning Picnic areas, an amenity requested by Soldiers, provide deteriorated condition, and having limited A MILCON project takes roughly a place for them to gather for rest and relaxation. Photo living space and insufficient numbers of seven years from inception to execution. courtesy of Absher Construction living quarters. The process begins with In 1993, a tri-service survey was identifying a project, establishing conducted in response to congressional requirements, completing a interest that confirmed that “privacy and preconstruction environmental separation of living areas” were primary survey, obtaining site approval, concerns of Soldiers. developing a DD Form 1391 with associated tabs, In 1994, the Army began the Barracks working through the National Modernization Program with Military Environmental Policy Act Construction funding and a new “1+1” process, developing a DD Form construction design standard. The standard 3086 Request for Proposal and would separate administrative, command getting the eventual award. and control, and supply functions from the The renovated historic Quad C Barracks Complex on Schofield barracks. The process typically begins Barracks depicts the stunning results that can be achieved through with a unit requirement and building reuse. Photo by Ken Hayes, historic preservation specialist In November of 1995, the Office of involves many players from the in their day-to-day living accommodations, the Secretary of Defense established new garrison, the Directorate of Public Works, significantly enhancing their quality of life. construction design criteria for future the Corps of Engineers, U.S. Army Pacific, (Editor’s note: See article on page 19.) barracks permanent party construction. Installation Management Command, Follow-on policy issued to the services More barracks are expected later this Office of the Assistant Chief of Staff for year. Two projects are going vertical on in June 2001 slightly modified the initial Installation Management and Congress. policy. Schofield Barracks and one at Wheeler The requirements are eventually submitted Army Airfield. A renovation project is Then, in July 2002, the Army vice chief in the president’s budget for approval under way at Tripler Army Medical Center of staff issued New Barracks Construction and funding in the National Defense and several more projects are programmed Criteria. By 2003, a revision to the policy Authorization Act. for FY 2013 with occupancy by 2015. had been issued, by the assistant chief of staff for installation management, along Today Buyout The 1+1 standard separates living areas with the U.S. Army Corps of Engineers’ The Army revisited its Barracks Master from work areas, providing far greater director of Military Programs. Plan in 1996 and established buyout The Barracks Modernization Program privacy to Soldiers without compromising periods for barracks construction and in Hawaii began in 1995 and gained command and control. renovation programs, and in 1999, secured momentum with each subsequent year. One example is the New Barracks funding to complete the buyout for all New barracks were constructed, renovations Project complex on Lyman Road at Army barracks by 2008. Schofield Barracks, which became occupied This timeframe was revised in 2007 Acronyms and Abbreviations earlier this year. These barracks provide as part of the Army Barracks Strategic FY fiscal year modern amenities such as private rooms, IMCOM Installation Management Command Plan due to the turbulence of unit moves, ranges, microwaves, larger counter space, deactivations and reprioritizations in MILCON Military Construction full-size refrigerators and consolidated funding. As a result, the buyout period ä USAG U.S. Army Garrison laundries on each floor, to support Soldiers

20 PUBLIC WORKS DIGEST • MARCH/APRIL 2012 Lewis-McChord barracks design improves Soldier quality of life by Tanya King

rchitects from the U.S. Army Corps Army has invested significant resources to of Engineers, Seattle District, replace aging facilities to ensure single and Aconsidered more than bricks and unaccompanied personnel have a quality of mortar when they designed the Jackson life commensurate with their service.” Avenue Barracks at Joint Base Lewis- Since 1995, JB Lewis-McChord has McChord, Wash., and it’s had a big impact built new barracks and renovated existing on the residents. facilities, modernizing the 10,000-plus bed Though they won the 2008 Chief of inventory. Remaining are 54 1950s-era Engineers Design and Environmental barracks with common bathroom facilities Honor and USACE Design Team of the Year and long, institutional-style corridors. awards for the concept, awards were not As new facilities are built, many are their focus. modeled after the Jackson Avenue Barracks’ “Enhancing the quality of life for 1+1, garden-style design. They feature unmarried Soldiers was a top concern for smaller groups living in collocated areas, us,” said Bruce Hale, lead architect for the with two Soldiers sharing kitchen, dining barracks, which first housed residents in and bathroom areas. 2008. “Increased focus on Soldier resilience has “Any time service members have a lead to increasing focus on quality of life in In the shared kitchen, upgraded appliances quality living environment, it better the barracks,” Powell said. “How you design and surfaces provide ease of cleaning, and enables them to focus on the mission,” said a facility determines how residents relate to the microwave placed above the range adds Greta Powell, chief, JB Lewis-McChord one another. The design enhances the team counter space. Photo by Doug Symes, Portland District, USACE Residential Communities Division. “The concept and having a battle buddy. It allows them privacy while operating project manager, JB Lewis-McChord’s as a team and creates a sense of Planning Division. “How do you get the community.” service members out of their rooms and “We work to keep Soldiers’ interacting with others? interests in mind,” said USACE “The garden-style approach is one way architect intern Nathan of doing that,” she said. “The Corps of Gregory. “We strive to improve Engineers created a design where people the physical and human get to know their neighbors versus the big, environment and make the long corridors where you might only talk facilities as livable as possible.” to the person whose door is across the hall.” “Morale and welfare — it’s Though the room module is a code people have been trying standardized, Corps designers sought to JB Lewis-McChord’s Jackson Avenue Barracks are a garden-style to crack for a long time when it further improve morale by adding interior 1+1 design that encourages resident interaction. Photo by Doug comes to living spaces,” said Leah touches. Barracks are awarded as design- Symes, Portland District, USACE Anderson, Military Construction build contracts, and Corps representatives evaluate proposals and consider better (continued from previous page) Program there have embraced the Army’s quality features, including countertops was pushed to 2013, with beneficial promise to Soldiers, which is in direct and floors, when selecting the contractor, occupancy in 2015. support of the IMCOM Campaign Plan according to Victor Ramos, USACE and the commitment to Congress. USAG Hawaii is on track to meet Military Construction Army program manager. this deadline. In spite of the state of POC is Clyde Sage, 808-656-3299, the economy, USAG Hawaii’s barracks [email protected]. USACE designers have moved the ä program has continued to receive support from the highest levels of Army Clyde Sage is a master planner, Planning Acronyms and Abbreviations leadership and Congress. Division, Directorate of Public Works, U.S. Army JB Joint Base Garrison Hawaii. All involved in the Barracks Renewal USACE U.S. Army Corps of Engineers

PUBLIC WORKS DIGEST • MARCH/APRIL 2012 21 Fort Hood’s FSBP: Making it happen with less by Kenneth Fyffe

his is a time of shrinking resources leadership and and tightly managed budgets. The evaluation of Fort Hood Hybrid FSBP Organization Army is experiencing a new reality, several courses T GS13 Branch Chief FSBP SGM* where more must be done with less while of action, 6 Army Civilian positions expectations do — and should — remain Fort Hood 36 S3UP GS11 Senior Housing Manager GS11 Operations the same. One of the programs most developed a 27 Contractors GS 11 FMO Mgr severely impacted is the First Sergeant’s hybrid solution *Requires permanent Warehouse Operations x1 Supply Ops Technical Support x1 SGM position for C2 Barracks Program. that creates a Furniture Handlers x 8 Maint Mgr x1 Maint Crew x13 partnership Supply Tech x1 Fort Hood FSBP’s responsibility is to General Maintenance Worker x5 maintain quality of life for Soldiers who between GS11 Area Mgr GS11 Area Mgr reside in barracks at “The Great Place.” existing Army Civilian and Team Mgr x1 Team Mgr x1 Such a broad goal, of course, encompasses Inspector x2 Inspector x2 Team Mgr x1 Team Mgr x1 Soldier support Inspector x2 Inspector x2 a great deal of work. A great deal of work Team Mgr x1 Team Mgr x1 Team Mgr x1 to meet the Inspector x2 Inspector x2 requires a dependable and substantial Inspector x2 Team Mgr x1 mission, Team Mgr x1 amount of funding and resourcing, the Inspector x2 provide the Inspector x2 majority of which has, in light of budgeting Team Mgr x1 Team Mgr x1 concerns, been reduced. What remains is a best possible Inspector x2 Inspector x2 level of service pressing and enduring need to provide for Combined, these benefits equate to a Soldiers the continued benefits of FSBP and reduce the overall cost of the program. significant cost savings and cost avoidance. without reducing quality or availability. It is, therefore, understandable that a With contracts and in-sourcing support The benefits of FSBP are important decrease in resources and funding must taken off the table, the burden was placed in meeting quality of life expectations not impact the quality of service the FSBP on the FSBP team to develop courses and conserving funding. These benefits provides. of action that would meet the needs of include, but are not limited to, better overall management, much improved “We needed to face the facts that we had the program without increasing funding to develop a positive solution to the fiscal requirements. After coordination with maintenance, correct certificates of nonavailablility management, efficient constraints but yet still be able to serve barracks space utilization and costs savings the Soldier with the best possible level of Acronyms and Abbreviations from preventive repairs accomplished service that we can provide.” said Marty DPW Directorate of Public Works through training exercises in lieu of off- Miller, FSBP chief. FSBP First Sergeant’s Barracks Program post billeting. Once it was determined that Fort ä

(continued from previous page) Buildings are arranged around a Jackson Avenue Barracks and he courtyard in identifiable communities heard screaming inside. He stopped to microwave over the range to add counter with amenities such as picnic tables, investigate and found Soldiers screaming space and added carpet to bedrooms, grills, basketball courts, bike shelters with joy because of the quality of their individual thermostats and larger windows and horseshoe pits. Residents can walk new housing. and skylights. to the dining facility and work. Though “You don’t really know the impact “Little things like carpet make a big there is car parking, creating sustainable design can have until you look in the eyes difference,” said Ramos. “It’s more inviting neighborhoods with walkable communities of someone who has been living in an and easier on the feet. Part of the design where the residents live, work and play older facility and moves to a new one,” process is to think of these things.” without driving is part of the master plan, she said. “And the Army and the Corps of Creating a more relaxing environment according to Anderson. Engineers have worked hard to give them for the residents is carried to outdoor “I love the sense of community that the housing they deserve.” space as well. has been generated through this design,” Powell said. “It’s really heartwarming to POC is Tanya King, 206-764-6958, “We specify in the contracts that they [email protected]. must keep the trees,” said Ramos. “We see the impact the new facilities have want it to feel more like a park and less on the residents. Once, my furnishing Tanya King is a public affairs specialist, Seattle like barracks.” manager was driving his car past the District, USACE.

22 PUBLIC WORKS DIGEST • MARCH/APRIL 2012 At Fort Sill, Family housing neighborhood opens by Amber McNeil

ort Sill, Okla., is seeing the changing for Soldiers and Families at Fort Sill,” said face of Family housing. Picerne Tim Toohey, Picerne Military Housing FMilitary Housing, the Army’s program director. “Our goal is to provide privatized housing partner at Fort Sill, homes and neighborhoods that promote a completed construction on the first sense of community and that our residents homes in the new Buffalo Soldier Acres are proud to call home.” neighborhood, and a ribbon-cutting Picerne actively recruited local vendors ceremony Jan. 11 marked the occasion. and subcontractors to work on the The first new homes in Fort Sill’s Buffalo Soldier When completed, the neighborhood project. The company estimates the Fort Acres are ready for Families. Photo courtesy of Picerne will consist of 432 new homes for senior Sill housing project, which also includes Military Housing noncommissioned officers, command 888 renovations, 115 demolitions and sergeants major, company grade officers construction of three neighborhood mission to improve the quality of life for and field grade officers. Buffalo Soldier centers, will pump more than $200 million military Families living on post. The Army Acres will be made up of 30 single-Family into the local economy. and Picerne have formed a partnership in homes and 402 duplex homes, a mixture of which the Army contributes the land in Sixteen percent of Fort Sill’s military the form of a lease and Picerne contributes three- and four-bedroom homes that range population resides in its inventory of nearly from about 1,800 to 2,200 square feet. construction, renovation and management 1,400 homes. After construction and expertise. The homes will feature two living demolition activities, the on-post Family areas, upstairs washer and dryer hookups, housing inventory will increase to 1,728 POC is Patrician Wilkinson, asset manager, modern fixtures and automatic garages. homes. Due to the influx of Families as a Residential Communities Initiative, Fort Sill, 580- Site development on the neighborhood result of Base Realignment and Closure, 442-3633, [email protected]. began in November 2010, and vertical the additional homes will not significantly construction began last summer. change that percentage. Amber McNeil is the communications manager, Picerne Military Housing, Fort Sill. “The opening of Buffalo Soldier Acres is Military housing privatization is a a milestone in improving the quality of life public-private partnership with the primary

(continued from previous page) noncommissioned officer will be in said Hermelinda Sandifer, Fort Hood’s Hood urgently needed to find ways to charge of the Soldiers who will support Housing Division chief. continue the FSBP under a reduced the FSBP’s maintenance, furniture There is still work to be accomplished budget, FSBP personnel met with III management and barracks management on Fort Hood’s selected solution. The Corps, garrison and Directorate of teams. team is developing a method of assessing Public Works leaders to develop options. To support the maintenance team, the selected course of action during the Through a comprehensive brainstorming FSBP will take advantage of a U.S. trial phase and instructions that will ensure and review process, several courses of Forces Command initiative, S3UP, which the involved Soldiers receive the training action were developed and vetted. provides Soldiers with needed skill sets. they need. These solutions included: This initiative provides Soldiers the Fort Hood developed a solution that opportunity to maintain and improve • an all Army Civilian workforce, meets the criteria of reducing the overall those skills while working in the garrison. cost of the program by using available • a Civilian and contractor workforce, and Soldiers will replace inspectors, serving resources while still providing the best • a hybrid solution that would com- with the barracks management teams possible level of service to maintain the bine Civilian workers, contractors and embedded within their respective unit’s Soldier’s quality of life and the benefits of Soldiers. footprint. The benefits of this placement FSBP. The successful development of this Through a thorough review process, the will be Soldiers’ pride of ownership solution was driven by a common goal: hybrid course of action was chosen. and increased unit interaction with the The Soldier. barracks management teams. The hybrid solution is truly an Army Strong formation. Civilians will serve in “The Fort Hood solution, which will POC is Kenneth Fyffe, 254-553-3678, their traditional role as area managers, start in April on a trial basis, is an example [email protected]. and contractors will act as barracks of fantastic cooperation and the positive Kenneth Fyffe works in FSBP Operations, DPW, management team managers. A senior attitude of the leaders of Fort Hood,” Fort Hood, Texas.

PUBLIC WORKS DIGEST • MARCH/APRIL 2012 23 Historic Army Housing Walter Reed’s historic residences ensure tradition lives on by Donald Brannon

When Walter Reed Army Medical World War I saw the hospital’s Center in Washington, D.C., closed its capacity grow to 2,500 patient doors Sept. 15, it seemed like the end beds in a matter of months. of an era. The medical operations have Through World War II and been transferred to Fort Belvoir, Va., and the Korean and Vietnam wars, Bethesda Naval Base, Md., but some hundreds of thousands of service important buildings remain and are members were treated. flourishing. The remaining buildings are Senior military leaders such the Residential Communities Initiative as Gens. Douglas MacArthur housing on the Walter Reed campus and and George Marshall used at nearby Glen Haven. the medical facility. Presidents Two of the RCI homes at Walter Reed, treated there included Harry S. Quarters 1 and 2, are used as privatized Truman; Dwight D. Eisenhower, general flag officer quarters for senior who spent his last days there in Quarters 1 is one of two historic homes at the former Walter Reed Army Medical Center campus that are used for senior Defense Department of Defense leaders. Glen 1969; and Richard Nixon. leadership housing. Photo courtesy of Balfour Beatty Communities Haven, some four miles away in Wheaton, Perhaps most notably, Nixon Inc. Md., provides housing for all other ranks was treated by Walter Reed As part of the Army’s housing in the local area, including Soldiers, sailors doctors with intravenous antibiotics privatization effort, Fort Detrick, Md., and airmen from Bethesda. The Glen for an infected joint after bumping his and Walter Reed were combined into Haven homes are garden-style houses knee. Against their advice, a determined one RCI privatization project, which was ranging from three to four bedrooms with Nixon appeared on television for the completed July 1, 2004. At the time, Fort a beautiful community center and other first presidential debate against John F. Detrick and Walter Reed transferred a amenities. Kennedy. Viewers thought Kennedy came total of 410 houses and housing operations across as more lively and vigorous, but History to GMH Military Housing LLC, now political scientists have noted that Nixon’s Walter Reed was the U.S. Army’s Balfour Beatty Communities, to form painful knee condition, unknown to flagship medical center until 2011. Fort Detrick/Walter Reed Army Medical television viewers, may have influenced the Located on 113 acres, it served more than Center Housing LLC. election’s outcome. 150,000 active and retired personnel from The project’s four-and-a-half-year initial all military branches. Named after Maj. Realignment and closure development period ended Dec. 31, 2008, Walter Reed (1851–1902), the Army As a result of the Base Realignment and eliminating the housing deficit with an physician whose medical team confirmed Closure Act, the facility was combined end-state inventory of 597 homes. A total that yellow fever is transmitted by with the Bethesda Naval Hospital in 2011 of 407 new units were constructed, with mosquitoes rather than by direct contact, to become the Walter Reed National 240 at Walter Reed and Glen Haven and the center was founded on principles Military Medical Center. Now that the 167 on Fort Detrick. that integrate patient care, teaching and BRAC action is completed at Walter research. Reed, some of the 72 buildings at the Enduring legacy Construction of what was then called site are being turned over to the District At the RCI’s start, Walter Reed the Walter Reed General Hospital was of Columbia’s reuse commission. Other conveyed eight historic homes located authorized by Congress, and the first buildings will go to the State Department. within its gates to the project company. Six of the eight historic units were transferred patient was admitted May 1, 1909. Since The name lives on at Bethesda, however, back to the Army in the summer of 2010. its origins, the facility grew from 80 patient where the new medical care facility — the The two remaining historic homes are beds to about 5,500 rooms covering more WRNMMC — combines both Walter Quarters 1 and 2. than 28 acres of floor space. Reed Army Medical Center and Bethesda Naval Hospital. With its 1 million square These two beautifully appointed homes Acronyms and Abbreviations feet of clinical space, the WRNMMC are steeped in history yet close to every BRAC Base Realignment Closure serves the military community from the modern convenience in Washington. RCI Residential Communities Initiative Washington, D.C., area and around the The grand, single-family, colonial manor WRNMMC Walter Reed National Military Medical world, admitting 16,000 patients a year. homes built in the 1800s once housed the Center surgeon general of the Army and the ä

24 PUBLIC WORKS DIGEST • MARCH/APRIL 2012 Fort Belvoir preserves, improves housing in historic villages by Eleanor Krause, Casey Nolan, Brian Smith and John Scharl

ort Belvoir, Va.’s history includes Humphries was established on the site Acronyms and Abbreviations not only military achievements of the ruins of Belvoir Plantation, the FBRC Fort Belvoir Residential Communities LLC Fbut architectural ones. As a part of colonial era home of Col. William Fairfax. RCI Residential Communities Initiative the 21st century privatization of military The first officer housing was constructed Family housing through the Army’s in 1919 using surplus war materials. In to plan a project that would improve and Residential Communities Initiative, Fort 1927, a formal plan for the expanded Fort expand the houses while maintaining the Belvoir Residential Communities LLC, Humphries created the central parade character of the Fort Belvoir Historic a partnership between the Army and ground and mandated a Colonial Revival District. The approach they developed developer Clark Realty, reshaped the post architecture style. Interest in the Belvoir retained all of the units in Gerber, Belvoir housing areas while retaining their historic Plantation ruins led to renaming the fort in and Jadwin Loop villages that contribute to character. 1935. By the end of the 1930s, most of the the post’s 1930s Colonial Revival character. Fort Belvoir’s sense of place and construction on the original master plan The historic houses received full interior character derives in part from the buildings had been completed. rehabilitation, repair and upgrading that make up the Fort Belvoir Historic Gerber Village was built in 1930-31 in primarily to mechanical, electrical and District. The district was nominated to two central blocks with large community plumbing systems, the energy envelope, the National Register of Historic Places green spaces at the centers. These smaller, kitchens, bathrooms and closets. The public and certified by the Virginia Department one-and-a-half-story houses formed the spaces, such as living and dining rooms, of Historic Resources in 1996. In addition noncommissioned officer neighborhood. remained unaltered. Looking beyond those to the buildings from the original Larger two-story houses in a meandering general improvements, each historic district installation development, a number of park-like setting and with access to the village had to be examined in detail, and a housing neighborhoods were worthy of historic ruins were constructed for senior rehabilitation plan developed to address the preservation. officers in the mid-1930s and named needs and the architecture of each village. Working with historical architects Belvoir Village. By the end of the decade, Gerber Village RKtects Studio Inc., FBRC rehabilitated single-story frame houses that had been In Gerber Village, the small Cape Cod 170 historic houses. To plan for this work, built in 1919-21 were being replaced with style houses were enlarged with additions it was important to understand how the brick row houses in the adjacent Jadwin on the rear of each house. On the first housing areas, or villages as they are known Loop Village. floor, two small bedrooms and a bath were on post, developed and what made them reconfigured to create a master bedroom each special. Planning Months were spent in consultation with suite with a bath and a walk-in closet and History the Army, FBRC, RKtects Studio and the to provide a powder room. In 1917, a training post called Camp Virginia state historic preservation officer In the living rooms, unsightly ä

(continued from previous page) includes eight bedrooms, two full baths, Historic Places in 1994. Through these two half baths, a fully equipped modern historic homes, the legacy of the old Army commander of the Army’s Northern Area kitchen, hardwood floors, basements and Walter Reed survives. They are reminders Regional Medical Command. garages. Each home’s infrastructure has of Walter Reed Military Medical Center’s Quarters 1 and 2 were designed in 1908 been updated or renovated over the years. contributions, a testimonial to days gone by the Quartermaster General’s Office to The homes look out onto beautifully by and a monument to the great service serve as officers’ quarters. The two homes maintained lawns with mature trees the center provided to millions of service were essentially identical at the time of from spacious front porches framed with members and Families. Even after they construction and, for the most part, remain wrought iron railings, and both homes cease to be RCI housing, these homes will so. have private gated entrances. They are an ensure that Walter Reed lives on. Located next to each other, the homes integral part of the initial establishment POC is Donald Brannon, 703-545-2564, were designed in the Colonial Revival and development of Walter Reed Army [email protected]. style, with prominent two-story front Medical Center. porches supported by six large, round Quarters 1 and 2 were determined Donald Brannon is an RCI program manager, columns. The homes feature a three- eligible for the National Register of Headquarters, Department of Army. story, 7,032-square-foot living space that

PUBLIC WORKS DIGEST • MARCH/APRIL 2012 25 (continued from previous page) and windows. Landscaping has been maintained and upgraded on an ongoing bulkheads were removed with a redesign of basis. The central greens were also the mechanical systems. The kitchens were upgraded with community facilities that expanded as were the front sun porches, include new playgrounds, lacrosse goals now large enough to use as dining rooms. and a Wi-Fi-enabled outdoor pavilion. The kitchen and living room open to The use of fiber cement siding, faux a spacious new family room. The family slate roofing and new wood windows room leads to a new patio, which connects enabled additions to appear to be part of to new detached two-car garages. The the original homes. The new garages and Before renovation, the garages in Fort Belvoir’s Belvoir garages provide space for two large vehicles alleys were carefully sited with the help Village homes are narrow and unable to accommodate and additional storage, but an innovative of arborists and civil engineers so that the today’s family vehicles. Photos courtesy of Fort Belvoir roof form makes the garages appear smaller Residential Communities LLC mature village green trees than they are. could be preserved. The expanded second floor contains three large bedrooms and a hall bath. Belvoir Village Houses that still appear very small on the Belvoir Village homes, exterior now provide ample living space for built in the Colonial military Families. Revival style, are larger Other exterior rehabilitation work at traditional center-hall Gerber Village included maintenance houses. Minor changes on painted surfaces, roofs, masonry to the layouts of these houses were made to improve closets and bathrooms, addressing typical space issues of houses built early in the After renovation, the Colonial Revival homes in Belvoir Village feature improved kitchens where the garages used to be. 20th century. Kitchen improvement was the primary change to these houses. They had attached garages, but the size of the garages was inadequate for the The additions to Gerber Village’s Cape Cod homes minivans and SUVs that are common cannot be seen from the front, helping to retain the on a military installation. That space neighborhood’s architectural character. was made more functional by expanding the kitchen and living space into the garage. Changes in the floor elevation and thick The new kitchen and dining areas of Belvoir Village brick walls complicated homes occupy the former garage space. the idea, but the final product successfully improvements. Although not visible, provides a spacious these changes are critical for long-term kitchen along with a maintenance and comfort. Natural gas breakfast area or informal lines were installed in the neighborhood den that the houses to facilitate the replacement of antiquated lacked before. heating oil boilers and electric air conditioning units. The new heating, Two-story additions to the backs of Fort Belvoir’s Gerber Village homes In addition, the provide the homes with a modern layout and were designed with siding, ventilation and air conditioning split renovations included roofing and windows that make the additions blend with the original systems improved comfort and lowered significant infrastructure design. energy and maintenance costs. ä

26 PUBLIC WORKS DIGEST • MARCH/APRIL 2012 (continued from previous page) Electrical wiring was replaced within of brick townhouses on Jadwin Loop. Five the homes, and five-plex buildings were completed when new fiber optic the onset of World War II stopped the telecommunication project. The 1920s frame houses remained lines were installed on the rest of the loop. By 2003, the frame within the community. houses were suffering from significant The winding roads structural concerns exaggerated by their site and wooded open on a steep hillside spaces in Belvoir The RCI concept for Jadwin Loop Village contrast with continued the redevelopment started in the more formal layout 1939, replacing the small houses with of Gerber Village. six more five-plexes. The new brick row Retaining the dense houses are of a similar scale and style as the Historic Jadwin Loop Village row houses offer updated amenities to residents. tree canopy made historic buildings. The road placement was construction of changed slightly to allow the new buildings new garages very to be placed farther from the cliff ’s edge. challenging, and On the historic buildings, new decks planning for new were added, and the small detached garages garages has been were replaced with larger two-car garages. deferred. The plans kept the village green with Jadwin Loop its mature trees as large as possible. The Village other significant upgrades included new To fulfill the playgrounds, a basketball court and picnic need for junior areas. officer housing in Between the entrances to Belvoir Village 1939, Fort Belvoir and Jadwin Loop Village, an intact row of began to demolish six of the circa 1920 Craftsman style frame some of the Camp houses were retained and rehabilitated. Humphries-era New brick row houses in Fort Belvoir’s Jadwin Loop Village are similar in scale Built from prefabricated kits, the exteriors and style to Jadwin Loop’s historic buildings. frame houses and were originally covered in wood panels, began construction with small strips of wood, or battens, covering the panel seams. Later, aluminum siding had been installed. The historic exterior character and features of these houses have now been restored, including the built-in benches on the front porches and the paneled siding. The new siding, made of a cementitious composite material to provide longer wear and lower maintenance than wood, restores the panel and batten look to the houses. A large great room and fireplace are the most notable historic interior features. Additions added master bedroom suites, screened porches, decks and detached garages ä The exteriors of Jadwin Loop’s six Craftsman style houses, built from prefabricated kits in the 1920s, are restored to their original character.

PUBLIC WORKS DIGEST • MARCH/APRIL 2012 27 (continued from previous page) the 1920s Park Village era of Camp Similar rehabilitation work was Humphreys. completed in Park Village for two A remaining L-shaped frame houses from community the 1920s. Not intended for long-term green space use, these houses had been built with was developed inadequate foundations and roof framing. opposite the Foundations were strengthened, and historic houses additional framing members were carefully at the end added between the existing roof framing to of the loop. meet today’s more stringent building codes. Houses were The most prominent feature of these sited to protect units is a fireplace inglenook in the great and keep large room. The inglenook, a popular housing trees, and their feature of the late 19th and early 20th front porches centuries, is a cozy seating area with built- and bungalow The living rooms in Fort Belvoir’s renovated Park Village homes feature restored inglenook fireplaces with built-in bench seating. in benches flanking the fireplace. scale evoke the same new mechanical systems, new appliances These houses were also expanded with old-fashioned, small town feel as the other and better insulation. Adult shade trees, small additions to improve the bedrooms, villages within the historic district. protected throughout construction, help bathrooms and closets. Kitchen areas were cool houses in the summer and warm them reconfigured to create a small den or office Quality in the winter using traditional passive solar and a mudroom-laundry off of the kitchen. The Fort Belvoir Historic District RCI principals. Plank siding, metal roofing and wood plan was reviewed by the state historic windows make the homes look like homes preservation officer and Fort Belvoir The RCI program at Fort Belvoir has did 50-plus years ago. cultural resources staff to ensure that the won numerous awards, including a 2010 GreenGov Presidential Award, a 2008 Merit Twenty-two new houses were character of each village was not adversely Award in the Fairfax County Exceptional constructed in Park Village in a Craftsman affected by privatization. New housing Design Awards and a Multi-Housing News bungalow style compatible with the historic and additions reflect the materials and Excellence in Design Award. houses. The new houses are evocative of style of their historic neighbors but are not imitative of The impact of the RCI program on the them, so that Fort Belvoir Historic District is profound. a distinction Soldiers’ Families now live in bucolic, between the new historic neighborhoods surrounding and the historic the heart of the post while enjoying units may be the amenities and features that a newly made. rehabilitated house provides. All historic POC is John Scharl, 703-545-2473, john.scharl@ houses at Fort us.army.mil. Belvoir, like the new houses, Eleanor Krause is the project’s historical architect, are Energy RKtects Studio; Casey Nolan is the project Star rated director, Clark Realty Capital LLC; Brian Smith is with energy- the RCI asset manager and housing chief, Fort efficient systems Belvoir; and John Scharl is with Privatization and design based Partnerships, Office of the Assistant Chief of Staff on computer for Installation Management. New Craftsman style housing in Fort Belvoir’s Park Village reflects the 1920s design modeling of the housing area. techniques,

28 PUBLIC WORKS DIGEST • MARCH/APRIL 2012 PUBLIC WORKS DIGEST • MARCH/APRIL 2012 29 Afghanistan Reports Billeting in a contingency environment by Mary Schmitt

ired, hungry and in need of sleep, It is a performance-based you arrive at your forward operating contract, a structured method Tbase and find the billeting office. for acquiring what is required The billeting office assigns you a bed, and placing the responsibility provides its location and sends you on your for how it is accomplished way. on the contractor. Statements This scenario occurs hundreds of of work are written as times a day on the FOBs throughout performance work statements Afghanistan. What does it take to get a defining or describing a Soldier, Sailor, Airmen, Marine, Civilian or desired end state. Services contractor employee a bed in a contingency are task orders within the environment? What are the types of contract that are “turned on” billeting? How does billeting operate in after completing an approval Afghanistan’s contingency environment? process. The approval process for turning on a service may Billeting comes under the Base be initiated by the BOS-I.” Operation Sustainment – Integrator. It is operated either by the Logistics Civil When the billeting line Augmentation Program IV contract, of the LOGCAP contract known as LOGCAP, or by military is turned on, the contractor personnel. Regulation 415-1, Construction becomes responsible for and Base Camp Development in the running the billeting USCENTCOM [U.S. Central Command] operations. This responsibility Area of Responsibility, commonly known as may include transient billeting The Sand Book, provides the standards for and reception, staging, onward Huts are one type of billeting provided at Bagram Airfield. Photos by housing personnel stationed on an FOB. movement and integration, Mary Schmitt which is called “RSOI.” LOGCAP is a U.S. Army initiative for peacetime planning for the use of One of the most important things to civilian contractors in wartime and other understand is that neither the people contingencies. Contractors perform providing oversight of the LOGCAP selected services to support U.S. and contractor nor the military personnel coalition forces. running billeting operations have experience in billeting. The military personnel performing these daily functions range in grade from E3 up and have diverse backgrounds from administration to heavy equipment operations. Many are National Guard or Reservists who in A containerized housing unit sleeps two in most cases. These tents are an example of billeting at Shindand Air Base, Afghanistan. civilian life may ä

28 PUBLIC WORKS DIGEST • MARCH/APRIL 2012 PUBLIC WORKS DIGEST • MARCH/APRIL 2012 29 (continued from previous page) population. On larger be auditors, mechanics or restaurateurs. FOBs, the office also Regular Army, Marine Corps or Air Force operates or oversees members are detailed into the positions. billeting suboffices located throughout the They manage to provide services every base. To complicate day, 24 hours a day, 365 days a year, to matters, some FOBs FOB populations ranging in size from have smaller camps a few hundred to more than 30,000. In within their confines — addition, they often find they need to camps within a camp. provide beds to more personnel than were Some of these camps projected to arrive. run their own billeting Often, the military personnel running and only report their billeting are tasked with functions outside populations to the the “normal” billeting operations. They BOS-I. may be ordering the bottled water for the A Marine relaxes outside Camp Leatherneck containerized housing units. FOB populations are entire FOB and seeing to its distribution, always in flux. Transient emptying the uniform and amnesty drop housing units, called CHUs, are around and contract personnel can be one of the boxes, operating front-end loaders, setting 20 feet long and 8 feet wide. They usually most challenging areas to manage. up tents, building barriers or serving as the house two people, but under certain contracting officer representative to other Transient personnel, whether on conditions, they can house four. Huts lines of the LOGCAP contract. temporary duty or passing through, are at are usually plywood buildings that house the mercy of the passenger terminal. Even about six people. Partial plywood walls Billeting offices provide such basic if they are to leave on a specific day, they define the living areas inside huts. functions as housing for all permanent still have to make the flight manifest. If party, transient and RSOI personnel; During the first quarter of fiscal they don’t make the manifest, they need managing waiting lists; reviewing 2012, a new element was introduced in a bed. Often, personnel in this situation work orders; and reporting the FOB’s Afghanistan. Installation Management retain the bed by leaving the assignment Command assumed the BOS-I functions Acronyms and Abbreviations paper given to them by billeting in a on two FOBs — the Marine Corps’ BOS-I Base Operation Sustainment – Integrator placard either on the bed or room door. Camp Leatherneck and the Army’s and FOB forward operating base This practice increases the workload of the Air Force’s Bagram Air Field. The two LOGCAP Logistics Civil Augmentation Program billeting staff as they have to perform daily teams comprise volunteers from various RSOI reception, staging, onward movement and bed checks of the transient facilities. Installation Management Command integration Contractors present garrisons with a diverse set of skills to a unique challenge. In perform functions in the Public Works some respects, they are and force security arenas. a migratory workforce. Providing billeting, takes a considerable Some move from employer amount of time, skill and coordination to employer, getting new to provide a safe, secure billeting letters of authorization environment for the personnel serving in that allow them to use the Afghanistan. dining facilities and other support facilities. POC is Mary Schmitt, 210-466-0446, Billeting facilities vary [email protected]. from large capacity tents for Mary Schmitt is an Unaccompanied Personnel more than 100 personnel Housing Team member, Housing Branch, to smaller 12-man tents, Headquarters Installation Management At Bagram Airfield, tents (foreground) and containerized housing units containerized housing units Command. (background) house service members and Civilians. and huts. Containerized

30 PUBLIC WORKS DIGEST • MARCH/APRIL 2012 PUBLIC WORKS DIGEST • MARCH/APRIL 2012 31 Installation management in an expeditionary environment by Hal Alguire and Col. Stewart Fearon

s U.S. forces in Afghanistan on enduring bases in a contingency Acronyms and Abbreviations continue the surge recovery, it is environment. BOS-I Base Operating Support-Integrator Aincreasingly important to focus The three largest bases visited — FOB forward operation base the shrinking resources on the enduring Camp Leatherneck, Bagram Airfield and IMCOM Installation Management Command bases. Installation Management Command Kandahar Airfield — provided the most LOGCAP Logistics Civilian Augmentation Program has the expertise to help train teams to BOS-I challenges and should be the focus QA quality assurance efficiently run forward operating bases, of IMCOM’s future involvement. Each of RSG Regional Support Group commonly called FOBs, and the right these base camps approached BOS-I using people to effectively and professionally run different ways and means to accomplish The Camp Leatherneck enduring FOBs. the same ends. had civilian experience managing At the request of U.S. Forces commercial rental property and is very Afghanistan, IMCOM sent a five-person Leatherneck good at getting the most out of contractors mobile training team to Afghanistan. Led At Camp Leatherneck in southern due to a thorough understanding of each by an Army , the team included Afghanistan’s Helmand Province, more contract. His experience and the backing of IMCOM’s deputy provost marshal officer, than 19,000 Marines, Soldiers, Airmen and the senior mission commander empowers two directors of Public Works and a contractors rely on the FOB for their daily the BOS-I team to provide strong base housing specialist. life support. The 50-person BOS-I team operations support to the tenants. is made up primarily of Marine junior The Leatherneck BOS-I team prioritizes Visit noncommissioned officers with little or no its efforts, realizing it is short-handed and The mobile training team had four formal training in installation management. can focus on only so many services. The primary objectives: A cadre of and gunnery commandant makes it a priority to ensure • to learn how Base Operating Support- sergeants under the command of the everyone on Leatherneck has an acceptable Integrator — U.S. Central Command’s deputy commander BOS-I, a Marine place to sleep, good food and a clean place term for the organization tasked with colonel, and the deputy to take care of their personal hygiene. providing joint base operations and commandant, a Marine major, runs the By holding the LOGCAP contractor, services — operations are performed at base and provides oversight of the Logistics DynCorp, to the performance work FOBs in Afghanistan; Civilian Augmentation Program, or statement, the team is able to significantly • to coach, mentor and train BOS-I LOGCAP. Each Marine handles multiple improve tenant services. responsibilities and, for the most part, personnel on techniques, tactics, pro- All BOS-I team members completed learned them on the job. cedures, regulatory requirements and contract officer representative training. The best practices for base camp installation team leverages the capabilities of units such management; as Prime Power and the Air Force’s Red • to identify critical training requirements Horse construction battalion to complete for garrison teams prior to their assuming projects using organic assets instead of BOS-I responsibilities on FOBs; and relying solely on the Regional Contracting • to set the conditions for success for the Center. follow-on IMCOM garrison commands The team empowers the units in each that were to assume BOS-I at two of the life sustainment area to manage themselves larger FOBs as a pilot effort. through a mayoral system. A combat The team visited seven FOBs. Each multiplier for the BOS-I, the mayoral FOB approached BOS-I from a different system allows the BOS-I team to put more perspective. Varying degrees of success eyes on the contractor and determine its were found at Camp Leatherneck, Bagram level of performance. It also provides an Airfield, Kandahar Airfield, Shindand avenue for the team to put out information Air Base, Camp Eggers, Camp Phoenix Hal Alguire checks out the leased and to hold the mayors accountable for and New Kabul Compound. Each FOB internal combustion diesel generator maintaining standards in their areas. plant at Camp Leatherneck. Photo provided key lessons. This article examines by Ron Kaczmarek, director of Public Mayoral meetings allow the tenants to the three largest FOBs visited and Works, Joint Base Myer-Henderson raise issues and bring problems to the suggests improvements to base operations Hall, Va. commandant’s attention, improving ä

30 PUBLIC WORKS DIGEST • MARCH/APRIL 2012 PUBLIC WORKS DIGEST • MARCH/APRIL 2012 31 (continued from previous page) coffee shops and small post exchange annexes in the life service areas to provide customer satisfaction and response time for convenience to the Soldiers living there. critical concerns. Support of unit reception, staging, Camp Leatherneck has a comprehensive onward movement and integration, master plan with dedicated utility corridors known as RSOI, is efficiently planned and zoned areas for living, maintenance, and executed. The RSOI commander equipment parks and light industry. By determines future training and billeting publishing a master plan and holding the loads by pulling data a week or two out. tenants to it, Leatherneck has expanded Col. Stewart Fearon flies aboard a C130 This allows him to schedule mandatory in an orderly fashion and avoided the from Camp Leatherneck to Bagram Airfield. theater training for incoming units. He cobbled-together chaos found on other Photo by Hal Alguire has organic transportation assets and uses large FOBs. started to create order out of the chaos. a tax on local units to provide drivers for By placing the life support areas The team is leading the expansion each training site to quickly and efficiently within walking distance of the services, planning and execution on Bagram’s west accomplish the training. facilities and work locations, the BOS-I side This development will allow the team created a pedestrian-friendly FOB, demolition of much of the aged temporary Working hard allowing the BOS-I to limit nontactical housing units on the east side that Although each BOS-I team serves vehicles use. The secondary effects include currently create force protection and safety different tenants and operates under a a reduced demand for fuel, less traffic on issues. These moves also will create space different chain of command, all are faced the roadways and a mass transit system for future facilities in line with the master with similar challenges in running a base in used by 60,000 riders per week. plan. The team is improving infrastructure a contingency environment. by constructing a waste water treatment Bagram All rely on LOGCAP for many of the facility and a solid waste disposal complex, services that they provide to tenants. All At Bagram Airfield in Parwan Province, and by upgrading drainage systems. are managing large construction programs the population of 28,000 is significantly made up of projects being executed by a larger than that of Leatherneck, and more Kandahar variety of engineering organizations with LOGCAP services support the base. Kandahar Airfield, located about third world and local national contractor The BOS-I team comprises 66 Soldiers 17 kilometers from Kandahar City, workforces. All have similar force from the 45th Infantry Brigade Combat serves as a primary theatre aerial port of protection issues to manage, and all deal Team who had no prior BOS-I training. debarkation. The Kandahar commander with daily crises. Contractor FLUOR provides the majority is the senior mission commander. The of the installation services. The 1st Cavalry 645th Regional Support Group, which These three bases represent challenging Division staff represents the senior mission provides the BOS-I, falls under the Joint environments for any BOS-I team no commander. Sustainment Command-Afghanistan. matter how well trained or staffed. On all three, under-resourced BOS-I teams Bagram had been a Soviet air base with As a result, the RSG provides BOS-I have been pulled together from units facilities and infrastructure in varying services to U.S. forces but is working for and organizations not trained for these degrees of serviceability. Some of the a joint headquarters that is not focused challenges. To their credit, the Marines at facilities and infrastructure were reused on or staffed to oversee BOS-I functions Leatherneck and the Soldiers at Bagram while others remained unoccupied or were at the enduring base level. Life support and Kandahar have thrown their hearts torn down. services are handled either by contractor DynCorp or by the NATO Maintenance and souls into the job. But there is a better The fast population growth of the last and Support Agency through a variety of way of providing BOS-I on large enduring several years created a very congested contracts. bases. and chaotic environment. Many tenants created and enforced their own standards The BOS-I team is made up of Recommendations and cultures. However, the BOS-I team’s dedicated and hard-working Soldiers First, whether BOS-I is handled by diligent, comprehensive master planning with almost no installation management an IMCOM garrison support team, an efforts over the past few years are taking experience who have learned how to RSG or a hastily selected group of service hold. Although still a very crowded and run the U.S. portion of Kandahar with a members, the team needs a baseline level somewhat disorganized place, Bagram has skeleton staff. The team strategically placed of training to be successful. Untrained ä

32 PUBLIC WORKS DIGEST • MARCH/APRIL 2012 PUBLIC WORKS DIGEST • MARCH/APRIL 2012 33 (continued from previous page) BOS-I challenges even to experienced professionals. individuals can create a situation in which money, time or materials are wasted, and When is a base considered enduring? that can lead to health or safety issues By definition, a contingency environment resulting from improper construction or is constantly changing. A large base mishandling of hazardous materials and that has a high probability of gaining waste. enduring status needs BOS-I leadership experienced in installation management. Units identified to perform a BOS-I Early focus on master planning and mission should receive training prior to delivery of basic services is critical. being deployed: Flooding at Kandahar Air Field results from a lack of Less-than-optimal scoping, siting and master planning and attention to drainage. Photo by • familiarization with the Central Com- processing decisions may be hard to Col. Stewart Fearon mand’s 415-1 “Sand Book” with focus undo or change at a later date and can be delays, resource surges by government on Joint Facilities Utilization Board expensive lessons learned. teams when problems occur in facilities and Joint Acquisition Review Board Third, maintenance and repair of real not yet on the density list and general processes; property on large enduring bases should be frustration. In some cases, the government • a thorough understanding of base camps done through a single focused contractor pays twice for QA inspections — once in a contingency environment; separate from LOGCAP. by the government and then by the • contracting officer representative training; LOGCAP contractor — and for rework LOGCAP has proven its effectiveness on a new facility. • LOGCAP training with focus on adding in contingency environments over the past facilities and infrastructure to the “density several years. It provides a timeline and Working with the LOGCAP teams, list” (more below on this), so that the comprehensive solution to basic services BOS-I units have developed improvements LOGCAP contractor maintains them, needed in a contingency environment to the inspection process, but more and interpretation of performance work as small patrol camps grow into large comprehensive re-engineering is required. statements; bases. At some point during an enduring One approach is to award a separate • familiarization with Regional Contract- base’s development, LOGCAP no longer maintenance and repair contract for ing Command’s structure and duties; provides the most cost-effective solution enduring bases. IMCOM and Army • information on effective FOB mayorship for executing maintenance and repair tasks Materiel Command should jointly programs; on real property. determine the trigger points at which this contracting transition should occur. • a class on the command structure, from A repeated theme reported to the U.S. Central Command down to their IMCOM mobile training team was the Running a large, enduring FOB requires senior mission commander; frustration of BOS-I, units, leadership key individuals with the necessary skill sets • training on master planning with specific and LOGCAP in getting facilities on to deal with the inherent ambiguities and analysis of the master plan for the FOB the density list. Clearly, part of the complexities while remaining responsive on which they will provide BOS-I; solution lies in better quality assurance to the needs of the mission commander. Meeting these needs means planning in • a command post exercise with an FOB by the government when a facility is first advance for scalability as the populations garrison scenario. constructed or renovated. fluctuate. It is imperative that BOS-I Having experienced QA personnel is a This training could be conducted at personnel have the training and experience good first step, but the LOGCAP contract the BOS-I’s mobilization station if the to avoid wasting resources and to safeguard does not incentivize the contractor to add organization cannot go to the IMCOM the health and safety of the FOB tenants. Academy in San Antonio. facilities to the density list. Consequently, inspectors conducting technical inspections Second, the BOS-I should consist of POCs are Col. Stewart Fearon, 210-466-0021, as required by LOGCAP are overly staff experienced in garrison operations. [email protected], and Hal Alguire, cautious in ensuring deficiencies, no Tasking out BOS-I responsibilities to an 719-526-3415, [email protected]. matter how small, are corrected by the untrained and inexperienced unit makes government before the facility is added to Hal Alguire is the director of Public Works, Fort it appear that BOS-I is a low priority the density list. Carson, Colo.; and Col. Stewart Fearon is Army that anyone can execute. In reality, large Reserve liaison, IMCOM. enduring bases present some of the greatest This risk-adverse approach causes time

32 PUBLIC WORKS DIGEST • MARCH/APRIL 2012 PUBLIC WORKS DIGEST • MARCH/APRIL 2012 33 Technical Support Style guide helps identify historic building architectural types by Adam Smith and Michelle Michael

booklet published by the U.S. Often, the military examples Army Engineer Research and are later than their civilian ADevelopment Center offers guidance counterparts. For example, to installation cultural resource managers the Main Post Chapel at Fort who often need to identify architectural Lewis, Wash., was built in the influences on historic structures. The Romanesque Revival style in Architecture of the Department of Defense: 1934, some 30 years after the A Military Style Guide, is fully illustrated style reached popularity. with color photos of various architectural styles used from 1700 to the present. It is Military influences available at http://acwc.sdp.sirsi.net/client/ Most buildings on military search/asset:asset?t:ac=$N/1005784. installations represent a particular building type and/ The document showcases the wealth The style guide includes examples such as this 1930s officer’s quarters or architectural influence due of historic architecture inside military with Colonial Revival architectural influences. Photo courtesy of U.S. to DoD’s use of standardized installations’ fence lines. It also serves Navy plans. Each branch of the a regulatory requirement — DoD is for identifying architectural influence military developed standard plans to responsible for the stewardship of historic and character-defining features in its accommodate its building needs cost- properties under the National Historic Preservation Brief 17, Architectural effectively through duplication. The plans Preservation Act of 1966. However, Character: Identifying the Visual Aspects of created a template for installation layouts, many cultural resource managers do not Historic Buildings as an Aid to Preserving public works systems, building types and have architectural or architectural history Their Character. This publication, which landscaping. backgrounds. can be found at http://www.nps.gov/hps/ The standard plans incorporated The style guide aims to help these tps/briefs/brief17.htm, is a very helpful contemporary architectural influences managers identify character-defining reference when managers use the style and their associated features in elements features and communicate effectively with guide. such as the overall form of the building, stakeholders. The guide was developed interior and exterior decorative details, POC is Adam Smith, 217-373-5897, adam. under the DoD Legacy Resource and floor plans. For instance, in the [email protected]. Management Program. 1860s, the Army developed its first set of Adam Smith is an architectural historian, standardized designs for housing based Architectural influences Construction Engineering Research Laboratory, on the fashionable architectural influences The architectural influence of a building ERDC; and Michelle Michael is an architectural of that time — Gothic Revival, Italianate is evident in its shape, materials, details and historian, Naval Facilities Engineering Command other features that distinguish one building and Queen Anne. However, the plans Southeast. type from another. Many architectural were often simplified or adapted to reduce influences exist throughout the United construction costs and States. These influences evolved as national increase efficiency. For this trends and regional tastes changed. They reason, buildings may have can indicate the time or period of a only a few features rather than building’s construction as well as the trends fully representing an influence of the country and region at that time. with all its decorative and functional features. Buildings on military installations have architectural influences reflecting Style guide use the historical evolution of the site, the The document contains military service and DoD. The evolution many drawings to show of styles within DoD does not match the architectural details in civilian dates for the same styles exactly. addition to the photos of historic buildings across DoD. Acronyms and Abbreviations To help identify architectural influences, the guide contains drawings of DoD Department of Defense The National Park features like this fanlight that may be found on buildings with Federal ERDC Engineer Research and Development Center Service describes a method influences. Graphic courtesy of ERDC

34 PUBLIC WORKS DIGEST • MARCH/APRIL 2012 PUBLIC WORKS DIGEST • MARCH/APRIL 2012 35 Simple tips ensure maximum efficiency of front-loading washers by Deb Clark and Deborah Neel

epair issues and customer complaints out the front. Acronyms and Abbreviations have increased at installations with • Empty your pockets. Coins and paperclips HE high efficiency front-loading washing machines, but can clog the drain. Pens can stain your R and GSA are asking manufacturers to understanding the problems and following clothes if they go through a washer and incorporate design changes, such as some simple suggestions can help keep the dryer cycle. machines running and reduce costs. including an emergency button to interrupt Along with user education, careful the cycle and unlock the doors, and similar The Centralized Furnishings Program, washer selection helps mitigate problems. features that might help reduce repairs. managed by the U.S. Army Engineering Placing a residential washer in a and Support Center, Huntsville, purchases The benefits of energy-efficient front- commercial setting voids all warranties. and top-loading HE washers are many. high-efficiency, front-loading, commercial- A centralized laundry room outside of a grade washing machines with Energy Star Cycle interruption due to an unbalanced home environment requires a commercial load is rare. Faster spin rates extract more ratings as required by policy. Products from product. General Services Administration Schedule moisture and reduce drying time and 51V, 105-002 are from a variety of well- Residential laundry machines cannot energy consumption. Front-loading HE known manufacturers. handle the wear and tear of a laundry washers clean more efficiently using less room, even if they have “commercial parts” water, and the front-loaders can be stacked, Models vary in the number of and or “commercial technology.” Make sure achieving space savings. No center post types of problems reported. For example, the units are commercial grade and not agitator means the clothes will be more the repair history for one brand of front- just that certain parts are labeled with tangled and wrinkled but dryer. loading washers has been unusually high. that term, like “commercial grade motor.” With proper washer selection and user The most frequent maintenance issues are Commercial technology means just that, broken door parts and pump failures. instruction, installations can expect more and the label is usually there to make the successful outcomes with HE washers. Typical wash cycles take about 45 residential machine seem better. Likewise, minutes, but HE front-loading cycles can a “heavy duty” machine is still a residential POCs are Deborah Neel, 256-895-8115, run up to 115 minutes. A user may get machine unless it is specifically labeled as a [email protected]; and Deb Clark, frustrated and try to open the door, but it’s commercial machine. 256-895-1525, [email protected]. locked throughout the cycle. Some models A commercial machine is built have only plastic clips to hold the door Deb Clark is a project management specialist, specifically for running multiple times and Deborah Neel is a project manager in the closed, which are easily broken when this every day. This durability means a longer- happens. Central Furnishings Program, Engineering and lasting machine and saved money in parts Support Center, Huntsville. Pump failures in some HE models can and service. A commercial machine also be caused by a combination of horizontal has a much better warranty. Commercial tub design and users who forget to remove machines are simpler to operate, which small objects from their clothing. Also, means lower repair costs caused by using the wrong or too much detergent can frustrated and confused operators. cause damage over time. Commercial machines are also easier to To reduce avoidable repairs, post these maintain, resulting in lower labor costs. user guidelines — courtesy of Benjamin The commercial washers that Otte of GSA — in laundry rooms to meet Energy Star or Federal Energy highlight proper use of the appliances: Management Program standards also offer • Use only a minimal amount of detergent slightly higher capacity — 5 to 9 cubic feet for front-load washers. Usually, only a — as compared to residential products — 3 tablespoon per load is needed. If you add to 4.7 cubic feet. There is no Energy Star too much detergent, you will need to run top-load commercial washer on the market. your clothes through an extra rinse cycle. Design considerations, such as increasing • Do not open a front-loader once the cycle the ratio of dryers to washers, will reduce the overall cycle time for the user and Energy Star front-loading washers and starts. The door locks. Forcing the door dryers use less water and energy, and can be open will only break the lock and the reduce frustration with the extended wait. stacked to save space. Photo by Master Sgt. machine, and cause the water to come The Centralized Furnishings Program Mitch Jackson

34 PUBLIC WORKS DIGEST • MARCH/APRIL 2012 PUBLIC WORKS DIGEST • MARCH/APRIL 2012 35 Deep soil mixing with steam injection cleans up source area soils by Charles Coyle, Sam Bass, Quang Le, Héctor Santiago and Mark Rothas

team from the U.S. Army Corps chlorinated solvents. of Engineers’ Omaha District The treatment zone was about Asuccessfully used an innovative 6,750 square feet, and the depth method of deep soil mixing to remediate interval of the treatment zone was an area contaminated by trichloroethylene from 10 to 40 feet below ground at an Atlas missile site on the former surface. The number of “pushes” by Offutt Air Force Base near Arlington, Neb. the large-diameter auger to achieve The steam injection and auger technology coverage of the treatment zone was used is considered relatively new and can 163. be applied at sites that have difficult soil and groundwater conditions to clean up Based on data collected after completion of treatment, the and where technologies that are typically The large-diameter auger’s bit is visible below the off-gas used do not work well. combined technology was effective collection hood as a worker repositions the vapor collection line in reducing TCE, cis-1,2-DCE and during treatment at the former Offut Air Force Base. Photo Thermal treatment using large-diameter VC concentrations in source area by Charles Coyle auger soil mixing and placement of soil and groundwater. A reduction will be addressed through a separate zero-valent iron, or ZVI, was effective in in TCE and total chlorinated VOC remedy. Full-scale groundwater treatment treating the source area at the Atlas missile concentrations of more than 99 percent will be accomplished through in situ site. The pilot study was primarily intended was observed in both soil and ground water bioremediation via injection of organic to address vadose-zone soils impacted with samples collected within the treatment substrate. Also, continued monitoring will chlorinated volatile organic compounds; zone. TCE, cis-1,2-dichloroethylene; and vinyl be performed to confirm the effectiveness chloride. Outside of the treatment zone, some of both remedies. locations had increased chlorinated solvent The soils requiring treatment were The technology operates one treatment concentrations. These increases indicate mostly silty clay and glacial till. Some cell at a time by advancing a single 8-foot that a limited degree of contaminant modifications to the process were required diameter auger to required depths of up mobilization occurred during treatment. to facilitate boring through the low- to 60 feet. During active mixing, the soil A five-fold increase in the TCE permeability soils. For example, the auger is homogenized and the permeability concentration in soil was observed at one bit was modified to add more aggressive increases, allowing for steam and hot air location. Directly below this location, teeth to the top and bottom of the bit to to be injected through ports in the auger’s the TCE level in groundwater increased make it more suitable for the clay soils at cutting tool. from 92.6 micrograms per liter to 10,900 the site. Steam heats the contaminated soil, micrograms per liter. This sample location thermally desorbing the VOCs from soil was just outside of the treatment area and Soil treatment operations began in particles and then volatizing the desorbed is one of the two monitoring well locations October 2010 but were suspended in chemicals. Hot air injected by the process that are closest to the high strength portion November due to winter conditions. carries some of the volatized contamination of the source area, suggesting that the They were resumed in March 2011 and to the surface for capture and treatment. contaminant mobilization was probably completed in May. The contractor was paid Slurried, micro-scale zero-valent iron is limited to areas in close proximity to the $2.033 million to remediate about 7,500 also injected as the large-diameter auger is treatment zone. cubic yards, or $271 per cubic yard. The total cost also included project oversight, withdrawn. The ZVI helps create reducing At some of the monitoring wells, management and the analytical effort. conditions and facilitates dechlorination substantial reductions in TCE were Work was performed under a performance- of the remaining, dissolved-phase accompanied by increases in DCE. DCE based contract. is an intermediate breakdown product Acronyms and Abbreviations of TCE. Generation of DCE indicates POC is Charles Coyle, 402-697-2578, cis-1,2- cis-1,2-dichloroethylene that reductive dechlorination is occurring. [email protected]. DCE Continued monitoring will be needed to TCE trichloroethylene confirm that complete dechlorination of Charles Coyle is an environmental engineer, VC vinyl chloride DCE is occurring. Environmental and Munitions Center of Expertise, U.S. Army Engineering and Support Center, VOC volatile organic compounds It is important to note that the Huntsville, Omaha, Neb. ZVI zero-valent iron contaminated groundwater at this site

36 PUBLIC WORKS DIGEST • MARCH/APRIL 2012 Early integration of NEPA helps invasive plant management planning by Matthew Hohmann

onnative invasive plant species pose http://www.wbdg.org/ccb/ARMYCOE/ challenges for integrated military PWTB/pwtb_200_1_89.pdf. Nand natural resources management Although the U.S. Environmental on Army installations. Either directly Protection Agency prepared specific or indirectly, nonnative invasive species, guidance for environmental analysis of or NIS, have the potential to negatively many natural resources management impact military operations, reduce military topics, recommendations for preparing carrying capacity and compromise long- NIS management-related NEPA term sustainability of training lands. documentation are not available to Army Although Executive Order 13112 or other public land managers. outlines federal agency duties to prevent To bridge this gap, the PWTB focuses the introduction of invasive species, provide on providing suggestions for strategic for their control and minimize their integration of NEPA analysis into NIS impacts, proposed management actions and management plans and decisions. alternatives should only be implemented The PWTB advocates environmental after appropriate review under the National analysis of both the potential risks of Environmental Policy Act. adverse effects caused by NIS management When NIS management is directly actions and their anticipated benefits. An included in an installation’s integrated emphasis on broad environmental analysis natural resources management plan, or of specific NIS treatment types and the indirectly as a component plan, NEPA site conditions under which the treatments review can be efficiently tiered. However, will be applied, as opposed to individual Different management actions for nonnative invasive additional benefits can be gained by case-by-case analyses, provides managers plants such as Chinese tallow tree (Sapium sebiferum) conducting planning-level environmental with greater ability to respond to the pose variable risks to the environment and human analyses. dynamic management problem posed by health. Photo by Matthew Hohmann For example, strategic integration of NIS. to evaluate potential environmental NEPA analysis into NIS management This approach is best conducted via a consequences of NIS treatment alternatives planning and decision making can: formalized, objective, transparent decision- depends on the complexity of the NIS • influence plan development, making process. The PWTB suggests management issues on a given installation and the availability of data to support the • reduce the risk of ecologically and eco- using a multi-criteria decision analysis analysis. However, the cost of developing nomically costly delays, framework to aid environmental analysis and integrated NIS management planning. NEPA documentation in a form that • support long-term and adaptive manage- supports long-term and adaptive NIS MCDA evaluates the degree to which ment, and management will most likely be far less decision objectives are realized based on • eliminate redundant environmental than numerous, spatially and temporally multiple quantifiable indicators. In the analyses. constrained, case-by-case, environmental case of environmental analysis of NIS These benefits and a proposed method analyses. management actions, the objectives would for conducting broad, yet thorough, likely be effective control with acceptable environmental analyses of management POC is Matthew Hohmann, 217-373-5863, risk of negative impacts and affordable actions are outlined in a Public Works [email protected]. costs. Technical Bulletin 200-1-89, Integrating Matthew Hohmann is an ecologist and project MCDA is intended to provide a rational NEPA Analysis into Army Non-native manager, Construction Engineering Research way to help decision-makers solve complex Invasive Plant Management, available at Laboratory, U.S. Army Engineer Research and problems objectively and can be easily Development Center. Acronyms and Abbreviations extended to landscape scaled management MCDA multi-criteria decision analysis problems using spatial datasets. NEPA National Environmental Policy Act The cost relative to the benefit of NIS nonnative invasive species applying a planning-level analysis PWTB Public Works Technical Bulletin

PUBLIC WORKS DIGEST • MARCH/APRIL 2012 37 Environment and Sustainability Reserve puts sustainability charrettes at forefront of planning by Jon Fleshman

rom its first sustainability should include: charrette in January 2010, the • confirming project requirements in the FArmy Reserve Installation DD Form 1391; Management Directorate has • checking NREL [National Renewable been working with the Corps of Energy Laboratory] maps; Engineers’ Louisville District to refine the process of incorporating • reviewing concepts and technologies for energy saving features into the energy-efficient design; designs for Reserve centers. • identifying goals and strategies in energy, ARIMD now requires all project water, site, materials and operations and officers and managers of Army maintenance; Reserve center construction to hold • good, old-fashioned brainstorming; a sustainability charrette before the Dave Dale Eric Loughner • modeling layouts and orientations, geom- design charrette. Photos courtesy of Louisville etries and architectural systems; District The chief of ARIMD, Eric • narrowing the alternatives to two to three Loughner, and Louisville systems and renewable energy. models; District’s deputy district engineer, Dave By the way, the Las Cruces kitchen was • identifying potential technologies for cost Dale, responded to questions about their modeled to consume 21 percent less energy and energy; organizations’ collaboration on predesign than an all-electric standard Army Reserve • understanding energy and cost impact of charrettes to meet the federal mandates for center kitchen. changes; and sustainability and net-zero goals. In addition to energy, we considered • identifying potential low-impact develop- What’s the point of another charrette net-zero water and waste, which limits the ment strategies. before the design charrette? use of potable fresh water and eliminates What elements make up a successful Loughner: Federal leadership in landfills. Then, for a while, we confined sustainability charrette? environmental and energy performance, our focus to charrettes that pursued energy Dale: The kind of preparation I along with energy independence security, consumption reduction, but that emphasis mentioned above is the key. During the has become so important that we’ve had to proved too narrow and short-changed the meeting itself, there should be briefings create a separate forum to focus exclusively relationship among climate, technology, and discussion that lead to decisions or on sustainability strategies. And it’s only land and community. narrow the options and reduce the amount logical that the design charrette comes We’re back to the holistic approach of additional research needed prior to after we’ve determined the potential of that considers energy reduction, energy the design charrette. The technical team’s the project to accomplish the required efficiency and renewable energy strategies briefers should have the pertinent data at energy efficiencies without exceeding the in the context of space, location, life-cycle their fingertips. programmed amount. cost, carbon footprint and budget. So, we’re If the stakeholders are new to the The pre-design meeting has coupled the back to using a sustainability charrette for concept of a sustainability charrette, word “charrette” with “sustainability,” “eco,” the predesign meetings. briefly review the executive orders [13123, “energy” and back to “sustainability.” What’s What goes into preparing for a 13423 and 13514] and energy policy and in a name? sustainability charrette? independent security acts [Energy Policy Loughner: We’ve come full-circle with Dale: A lot. Prep time takes about four Act of 2005 and Energy Independence the scope of the predesign charrettes. Our to six weeks and includes a site visit. and Security Act of 2007] that describe the first sustainability charrette was for the The technical team, usually led by a federal sustainability mandates. Reserve center at La Cruces, N.M. It took project engineer architect, can comprise Present your energy reduction, efficiency a broad approach that literally included the architect, mechanical, electrical, civil, and production options in a format that kitchen sink. We looked at how we could geotechnical and cost engineers. Its clearly states their performance data and build energy efficiency, use passive energy members should start with a well-defined life-cycle costs. The technical team brings scope of work upon which to base their Acronyms and Abbreviations its energy modeling to the table along with data mining. ARIMD Army Reserve Installation Management the site constraints. Include a discussion of Directorate Pre-sustainability charrette activity potential technologies that addresses ä

38 PUBLIC WORKS DIGEST • MARCH/APRIL 2012 PUBLIC WORKS DIGEST • MARCH/APRIL 2012 39 Quick summary of new storm-water requirements by Elisa Soltren

he Energy Independence and storm-water runoff, found at http://www. Security Act 2007’s Section 438 p2sustainabilitylibrary.mil/p2_documents/ Testablishes new storm-water dusd_ie.pdf. requirements for federal development and In July 2010, the Army published a redevelopment projects. Section 438 states: memorandum that it updated in October “The sponsor of any development or 2010, Sustainable Design and Development redevelopment project involving a federal Policy Update (Environmental and Energy facility with a footprint that exceeds 5,000 Performance). The policy establishes square feet shall use site planning, design, low-impact development as a means construction, and maintenance strategies for to manage storm water on all Army the property to maintain or restore, to the projects. Incorporation of LID to manage maximum extent technically feasible, the storm water will be required starting in predevelopment hydrology of the property fiscal 2013 for Military Construction with regard to the temperature, rate, volume, and Sustainment, Restoration and A barrel for capturing rainwater is and duration of flow.” Modernization projects. The memorandum another LID technique. Photo courtesy of Low Impact Development Center Inc. In December 2009, the Environmental is at http://www.asaie.army.mil/Public/ Protection Agency issued technical IE/doc/Sustainable%20Design%20and%20 and U.S. Army Corps of Engineers master guidance on implementing Section 438 Dev%20Policy%20Update.pdf, planners, engineers, technicians and requirements for federal projects, available LID is a technique that controls storm contracting officer’s representatives who at http://www.epa.gov/owow/NPS/lid/ water at the source. Implementation have direct responsibility for storm-water section438/pdf/final_sec438_eisa.pdf. will occur mainly during the design and projects. Training sessions are expected to begin in April or May. The schedule will In January 2010, the Department planning phase of the project. EISA be disseminated through command master of Defense developed implementing Section 438 requirements should be planning and engineering channels. guidance and established a project design considered independent of storm-water requirements under the Clean Water Act, objective to maintain predevelopment POC is Elisa Soltren, 210-466-1898, hydrology and prevent any net increase in unless the state or EPA has regulations for other EISA requirements. [email protected]. Acronyms and Abbreviations The Office of the Assistant Chief of Elisa Soltren is a biologist, Environmental EISA Energy Independence and Security Act Staff for Installation Management will Technology and Technical Services Division, U.S. LID low-impact development initiate a second round of LID training in Army Environmental Command. the spring for Army installation, activity

(continued from previous page) decisions ahead of the design charrette panels at the Bryan, Texas, center. But because we know what will and what clean energy and reduced dependence on stakeholders’ preferences and maintenance won’t work. the grid may not be enough to clinch the issues. Will the emphasis on life-cycle cost deal. It’s very important that the customer analysis and the reality of tight budgets close That’s the importance of the sees why things happen so you can get the door on renewable energy features like sustainability charrette, a forum to identify customer buy-in. Buy-in is a big part of wind turbines? what’s doable within the latest parameters, the charrette as well as getting the right so the design charrette starts with a slate people into the room. Walk them through Loughner: The payback period and the of thoroughly researched energy features. each step. programmed amount will certainly impact our decisions on how we may employ We’re recommending a two-day POC is Jon Fleshman, 502-315-7475, jon. such renewable sources as ground source charrette that takes a holistic view of [email protected]. heat pumps, photovoltaic panels and wind what’s available to a particular site. The turbines. For example, we’re learning a lot Jon Fleshman is a public affairs specialist, first day addresses all the parameters of from the wind turbine we installed at the Louisville District, U.S. Army Corps of Engineers. the building, and, on the second day, the Butte, Mont., Army Reserve Center, as stakeholders start making decisions about well as the ground source pumps and solar what works. We’re making better informed

38 PUBLIC WORKS DIGEST • MARCH/APRIL 2012 PUBLIC WORKS DIGEST • MARCH/APRIL 2012 39 Professional Development Housing Management Career Program 27 update by Deborah Reynolds and Elizabeth Liggett

he Army’s Housing Management • identify operational, institutional and Career Program — CP-27 — has self-development requirements for Tundergone several changes over advancement; and the past year. We are thrilled to have Lt. • plan new activities designed to reach pro- Gen. Michael Ferriter, assistant chief of fessional and personal goals. staff for installation management, as the ACT is currently available to enlisted functional chief for CP-27 as of Nov. 17. personnel, officers and Civilians in career Training our Civilian workforce is programs 10, 11, 12, 13, 17, 18, 22, 24, 27, critical in developing and enhancing the 31, 32 and 34. housing and barracks work our careerists Given the new tools available to perform day in and day out. Housing facilitate professional development across personnel may be among the first people Deborah Reynolds Elizabeth Liggett U.S. Army photo Photo courtesy of the the Army’s Civilian corps, CP-27 wants a Soldier or Family member encounters Professional Housing to ensure that housing careerists also have when they are new to the installation. Management Association the competencies necessary to flourish It is important that they have a positive within our field. With support from the housing experience in the beginning. regardless of grade level. Army Civilians who meet these criteria are now eligible to CP-27 Career Planning Board, the CP-27 We must also make sure we have a Program Office is carefully reviewing knowledgeable staff that can answer their use Army Civilian Training, Education and Development System funds for training. the functional, leadership and core questions or provide a warm handoff to competencies required for each grade level ACTEDS provides an excellent others when needed. within CP-27 to ensure they account for opportunity for careerists to continue their From the development of Army the knowledge, skills and abilities necessary professional development, as these funds housing-specific training classes to the for success at each pay grade. The revised can be used for tuition, books, travel and career mapping efforts currently under competencies will be listed in ACT by the per diem costs associated with training. An way, CP-27 is evolving to keep pace with end of FY 2012. electronic copy of the CP-27 ACTEDS the changes brought about by the Army’s To eliminate existing competency gaps Civilian Workforce Transformation plan can be found at http://cpol.army. mil/library/train/acteds/CP_27/. This and provide training on policies and initiative. In response to the 2010 National procedures specific to Army housing, the Defense Authorization Act requirements, document will walk the reader through the housing disciplines — Family housing, Office of the Assistant Chief of Staff for the Army’s CWT Task Force worked Installation Management is developing tirelessly to ensure that 100 percent of barracks, privatized housing and Housing Services Offices — and the requirements, Army housing-specific training courses. Army employees are mapped to a career These courses will focus on five core program, regardless of job series. This was skills and recommended training for each level based on grade or position. areas: government-owned Family housing, a significant task, as only 40 percent of privatized Family housing, unaccompanied In addition to career mapping, the Army Civilians were in a designated career housing, housing services and off-post CWT sparked the development and program in fiscal 2010. referrals, and general and flag officer launch of the new Army Career Tracker. As a result of these efforts, Army housing. ACT is the leadership development Civilians who are assigned to the Training and increased knowledge in GS-0301, 0303, 0340, 0399, 1173 or 1199 tool that integrates training, formal and informal education paths, and experiential these specific subject areas will significantly job series with primary duties in housing enhance the practitioner’s ability to offer management are now eligible for CP-27, learning gained through assignment and professional history into one personalized quality housing services to Soldiers and Acronyms and Abbreviations and easy-to-use website that can be found Families Armywide. By developing two ACT Army Career Tracker at https://actnow.army.mil. course levels for each subject area, Army housing leadership will be able to gear ACTEDS Army Civilian Training, Education and ACT will allow users to: Development System the curriculum and practical exercises to CP-27 Career Program 27, Housing Management • view all career-related data in one online varying levels of expertise. As a result, CWT Civilian Workforce Transformation portal; Army housing management personnel FY fiscal year • receive professional development recom- will be better trained and equipped to deal OACSIM Office of the Assistant Chief of Staff for mendations from leaders, mentors or with issues directly impacting Soldiers and Installation Management supervisors; Families. All five level one courses will ä

40 PUBLIC WORKS DIGEST • MARCH/APRIL 2012 PUBLIC WORKS DIGEST • MARCH/APRIL 2012 41 Writing advice by Mary Beth Thompson

e are told that clear and concise “Find it and remove it,” is technically communication is an element accurate, but how can you remove it if you Wof leadership, of motivating and haven’t found it? Other examples: future working with others, of accomplishing plans, final results. goals. Yet, brevity and clarity are Repetition – Avoid using the same word surprisingly hard to accomplish. twice in one sentence or one paragraph and During my writing and editing career, I repeatedly in an article. Use your thesaurus. gleaned the writing tips offered here. They Anecdotes and metaphors – Employ may help you hone your writing skills. judiciously to make your point easier to Audience – First, identify your audience. understand. That step cannot be overemphasized. Mary Beth Thompson. Quotes – Quotes make articles more Think about their interests. Visualize them. Photo by F.T. Eyre interesting. Interview others and quote “Speak” directly to them. Jargon – Avoid it. Not all of your readers them. Caveats: the quote should add to the Organization – An e-mail message are familiar with your field of expertise information in the article, not state a fact differs from a magazine article, a memo, jargon. easily learned elsewhere; gratuitous quotes a report or an information paper. Each Bureaucratese – Avoid it. Explain the — from someone in charge saying nothing communication type has a purpose and an subject as if you were talking to a non- important, for example — do not engage audience that is unlike the others. Learn government audience. the reader or fool anyone about why they’re and use the correct structure. For example, there; and never quote yourself. Acronyms – Avoid them. There are in a report, starting with the topic’s history Polishing – Examine every word before is appropriate, but in a news article, the always new people joining the team who do not know what they mean. submitting the article or sending the first paragraph should tell the reader what message. Omit unnecessary words. Smooth the article is about; there, you start with the Clichés and buzzwords – Avoid these, and rearrange text to improve clarity. end. too. They clutter good, clear writing. Read aloud – Hearing your words may Lead paragraph – When you struggle Adjectives and adverbs – Use only those help to identify rough areas or awkward with the first sentence, skip the lead, write that add real meaning, not mere flourishes, phrasing. It can also help you make your the rest of the piece, and then composing to your sentence. writing more conversational and appealing the lead will be easier. Verbs – Use active voice and strong to readers. Being concise – Respect your reader’s verbs. Hint: strong verbs describe exactly Just do it – Poise your fingers over the time; do not use lots of words when a few what is occurring. The ever-popular keyboard and get to it. Write on. will do. “implement” and “execute” are examples of Clarity – Readers appreciate clear weak verbs that give only a general idea of Mary Beth Thompson is the managing editor, language. Simple words communicate what is happening. Public Works Digest. better than complex words. Redundancy – Remove it. The sentence,

(continued from previous page) Monica Richmond, Fort Campbell, Ky. our careerists to continually seek out professional growth opportunities both be available in the third quarter of FY The CP-27 Intern Program has inside and outside the classroom. We look 2012, and four level two courses will be attracted another impressive group of forward to providing careerists with a wide available in the fourth quarter of FY 2012. interns for its current class: Diana Allison, Headquarters Installation Management array of new options in the coming years. CP-27 is proud to recognize its Command; Martin Dawson, Fort recent intern graduates: Stefanie Casey, Deborah Reynolds is the functional chief Leavenworth, Kan.; and Calvin Williams, OACSIM; Tasha Conde, Joint Base representative, CP-27, and Elizabeth Liggett is Fort Stewart, Ga. Lewis-McChord, Wash.; LaShandra the Training and Intern Program manager, CP-27, Gray, Fort Jackson, S.C.; Lynn The CP-27 Program Office is energized OACSIM. Hammond, , Kan.; and excited about the recent developments Lidia Hedderman, Fort Bliss, Texas; taking place within our program Angela MacCue, Fort Drum, N.Y.; and and across the Army. We encourage

40 PUBLIC WORKS DIGEST • MARCH/APRIL 2012 PUBLIC WORKS DIGEST • MARCH/APRIL 2012 41 Army seeds future workforce through STEM initiatives by Jennie Ayala

cience, technology, engineering and The Department of Defense and math education and careers may USACE are partnering to make Sindeed unleash opportunities for this happen through another success and economic prosperity in this program, the STEM School nation, but how do you drive this message Support Initiative Program. home to the youth? And are they even In 2009, USACE’s Los Angeles listening? District awarded a performance- A new Army blanket purchase based contract to Great Minds in agreement for STEM programs provides STEM. GMiS launched STEM- assistance. The BPA, executed by the U.S. Up, a comprehensive community- Army Corps of Engineers’ Sacramento building approach to STEM District, is a contracting tool that all Army education to bring STEM college organizations and other federal agencies and career pathways into schools can use to promote STEM awareness and underserved communities among fifth- through 12th-grade students. by providing educational and An informational brochure is available at enrichment opportunities to 20 www.spl.usace.army.mil/stem.html. K-12 schools in the Boyle Heights Utah Middle School STEM students test the efficiency of “This BPA provides a huge stepping community of East Los Angeles. their mechanical launchers as they compete in the Mechanical stone to help districts and federal agencies “Through the STEM School Launcher Challenge in Los Angeles Feb 10. Photos courtesy of GMiS with their efforts to promote STEM Support Initiative Program, awareness,” said Angela Hermanson, the Corps works with teachers, Sacramento District contracting officer. administrators, parents and community Access to STEM awareness programs stakeholders with one goal in mind: is now only a phone call away. The increasing awareness and interest in sponsoring agency may choose one or more STEM to improve the future pool of of the following: quality professionals,” said Col. Mark Toy, Los Angeles District commander. • a two-part STEM Awareness Program for parents and students, “Since launching STEM-SSIP, the Los Angeles District STEM educational • STEM community event or fair support, outreach activities have more than • school science fair support, and tripled, and the level of employee interest • STEM impact analysis. and involvement has grown,” Toy said. Social and economic barriers may differ “We can make a significant impact in Col. Mark Toy (right) encourages a Roosevelt High among communities, but the need to the lives of these students by simply School STEM student after the student’s presentation establish a connection for students and providing mentors and role models.” during a Viva Technology program in Los Angeles Jan. 20. families between STEM and everyday, Investing in future leaders through real-life issues is universal. So, too, is the training, education, developmental future by improving the pipeline into need to excite students about the careers assignments and mentoring is how the STEM career fields. available and the impact the students can Army must do business, and it needs make with a solid STEM foundation. to help the nation cultivate the next POCs for the BPA are Angela Hermanson, generation of competent, disciplined and 916-557-7945, angela.hermanson@usace. Acronyms and Abbreviations resilient STEM-trained people. Through army.mil; and Blanca Roberts, 202-761-8668, BPA blanket purchase agreement STEM educational outreach, the Army [email protected]. POC for STEM- DoD Department of Defense continues seeding the future workforce by SSIP is Jennie Ayala, 213-452-3925, jennie. GMiS Great Minds in STEM mentoring youth and attracting minorities, [email protected]. STEM science, technology, engineering and math who comprise a significant portion of its Jennie Ayala is the deputy public affairs officer STEM- STEM School Support Initiative Program demographics. and STEM program manager, Los Angeles District, SSIP The Army, along with the entire DoD, is USACE. USACE U.S. Army Corps of Engineers focused on securing this nation’s economic

42 PUBLIC WORKS DIGEST • MARCH/APRIL 2012 PUBLIC WORKS DIGEST • MARCH/APRIL 2012 43 Who’s Who Glenn is acting chief, Housing Branch by Mary Beth Thompson

rom her first job in a U.S. Army with the intern program, the curriculum housing office in West Berlin, will cover Army housing professionals from FGermany, in 1984, Connie Glenn entry level to senior management positions. absorbed a couple important concepts — “We are very cognizant of the fact that customer service and collegiality. Since we are an aging workforce, and we are then, Glenn has run every type of Army taking very deliberate steps to train the housing program, and those values still housing managers who will replace us,” shape Glenn’s work life as she serves as the Glenn said. Housing Branch acting chief in the Public Works Division, Headquarters Installation To develop housing programs that work Management Command. at an installation level, Glenn casts a wide Connie Glenn net for expertise. In West Berlin, Glenn typed assignment Courtesy photo and termination orders. Later, she entered “We handpick garrison housing the Department of Army Housing Intern “We strive not to be bureaucrats, and we managers and incorporate them as part of Program, graduating in 1994. In her first will help fight the battles they may have our development team to develop processes post-intern position, she served as chief of just trying to do their day-to-day jobs,” and procedures, and then those garrisons the garrison’s Unaccompanied Personnel Glenn said. “So, even though we are at pilot those efforts for us,” she said. “In Housing Branch in Heidelberg, . the headquarters, by helping the housing essence, rather than working in a bubble managers, by extension, we’re helping here at headquarters, we actually reach into “I spent 10 years in Heidelberg Soldiers and Families.” the garrisons to capitalize on their expertise in various assignments between the One project on which the team is and the tools that they have, and that is headquarters and the garrison and paying dividends.” eventually, in 2001, became chief working is a transition plan for the First of Housing for the community of Sergeants Barracks Program that will help The relatively small housing Heidelberg,” Glenn said. garrisons develop programs for how they management career field comprises only are going to manage single Soldier housing about 800 people, Glenn said. Networking In 2003, Glenn left Europe to become in the future in coordination with their is common among the close-knit the chief of Housing at Fort Leavenworth, unit leaders, Glenn said. community. Kan. She learned about privatization at the grass roots, negotiating the post’s The team is also working, along “It’s a group of people who are generous Residential Communities Initiative with garrisons, on improving barracks in sharing their expertise, their knowledge business documents, among her other utilization. Many Soldiers live off post and their experience, and we respond to duties. for one reason or another, and the Army’s that here in the headquarters as well,” she expenditures for Basic Allowance for said. Glenn moved to headquarters in Housing increases with each Soldier who September 2010 as the team lead for the Glenn reinforced that collegial does. To reduce costs, the Army set a atmosphere with some advice. Army Family Housing programs. She has barracks utilization goal of 95 percent, and “Talk to your peers and draw from been acting branch chief since Dec 18. Glenn and her team are taking strong steps their experience,” she said. “Develop those “It’s challenging; it’s never boring,” toward reaching that goal. At the end of relationships. Someone’s probably already Glenn said of her job. “The programs that fiscal 2012’s first quarter, they had reached done it. There’s no need to reinvent the we develop here help commanders and 74 percent. housing managers provide the best possible wheel. And likewise, be generous with your “Just since 2006 through December experience. service they can to their Soldiers.” 2011, there’s been a cost avoidance in the “I really like that most housing managers Glenn and her team are responsible for military pay account of $153 million,” I know are highly motivated, dedicated, overseeing the programs that govern about Glenn said. The team has a ways to go but very focused and loyal to their customers,” 562,000 spaces in which Soldiers live — is very focused on reaching the goal. Glenn said. “I like belonging to that team.” barracks, training barracks, Family housing, Glenn’s staff is also working with the privatized housing and off-post housing. Army Housing Division, Office of the Mary Beth Thompson is the managing editor, They focus on helping Army housing Assistance Chief of Staff for Installation Public Works Digest. managers succeed in providing great Management, to develop a housing customer service. management training curriculum. Together

42 PUBLIC WORKS DIGEST • MARCH/APRIL 2012 PUBLIC WORKS DIGEST • MARCH/APRIL 2012 43 U.S. Army Installation Management Command 2405 Gun Shed Road Fort Sam Houston, TX 78234-1223 www.imcom.army.mil