About Oliver Wyman
Oliver Wyman is a global leader in management consulting. With offices in 50+ cities across 26 countries, Oliver Wyman combines deep industry knowledge with specialized expertise in strategy, operations, risk management, and organization transformation. Our 4700+ professionals help clients optimize their business, improve their operations and risk profile, and accelerate their organizational performance to seize the most attractive opportunities. Oliver Wyman’s thought leadership is evident in our agenda- setting books, white papers, research reports, and articles in the business press. Our clients are the CEOs and executive teams of the top Global 1000 companies. www.oliverwyman.com
Job specification
Job title: CIS Staffing Co-Ordinator Department: Human Capital Office/region: London / EMEA Reports to: Director of Talent Management, CIS Hours: 9am – 6pm, including 1 hour for lunch
Job We are looking for an exceptional individual to join the CIS Talent Management overview: team. This is a highly demanding position in a fast-paced, professional services environment. The CIS business comprises of approximately 280 consultants and 150 Partners in Europe and North America (and 21 Partners in other International regions). We have five commercial teams which are organised around vertical sectors (Automotive and Manufacturing and Industries, Telecommunications and Media, Retail and Consumer Goods, Transportation and Services, and Energy). This role is integral to the smooth running of the global business, with focus on Europe and North America. The individual will work as a part of the global TM team, reporting to the Director of Talent Management, CIS (based in London).
Key Support staffing of projects Responsibilities: • Support the staffing of CIS projects in Europe and North America • Understand and manage the process during and after the confirmation of resources to projects, following up to finalise staffing dates, codes, and flow through of information from sales (BFF, CRM) to staffing (Retain). • Understand and track pipeline of potential projects for CIS, managing the inputs from Finance, CRM system and Partners • Attend weekly meetings with CIS TM team, and prepare and collate management information for discussion
Data Integrity and Analysis • Maintain resource planning database (Retain) and take responsibility for the accuracy of its records by; - Billable and Business Development staffing
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- Ensure training courses are accurately reflected in Retain - Management of consultant bios in the systems - Confirm vacation in Retain • Maintain the accuracy of staffing information (which forms the basis for weekly reports that are sent to Partners and Principals) • Work with the Talent Managers to assist with checks and balances to internal finance system and Retain to ensure accurate recording of utilisation • Take responsibility for monitoring the use and quality of information in the finance system, this would include; - Process new sales notifications and make changes to existing notifications as needed - Run the weekly project extension report - Run the monthly Retain/Timesheet variance process • Manage Holiday carry over and compliance Reporting • Develop and maintain pipeline (demand) and capacity (supply) reporting, to be shared (weekly) with relevant parties (CTs, geo partners and principals, consultants as appropriate) • Responsibility for regular staffing MIS production • Monitor timesheet submissions and chase missing timesheets • Maintain up to date utilisation numbers for all CIS consultants • Continually evolve the information tracking and provision of key metrics for the running of the business
Experience • 1-2 years’ work experience in a professional services firm in an administrative required: role • Excellent communication, and organisational skills
Skills and • Highly self-motivated with excellent interpersonal skills and the ability to work Attributes: effectively with diverse personalities and different cultures • Attention to detail and high level of accuracy • Ability to juggle several tasks at once, organise, prioritise and manage own time • Flexible attitude, hard-working, be prepared to step outside of job description if needed • Discrete and ability to work with confidential data • A team player able to function independently, but collaboratively, in a fast- paced environment • An individual known for his/her enthusiasm, integrity and willingness to “roll up his/her sleeves” to get the job done, even the more mundane aspects of the job
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Technical skills: • Excellent Excel skills, proficient in word and PowerPoint, and propensity to quickly pick up and learn new systems (e.g., Retain, CRM, etc)
How to apply: Please send CV and cover letter to: [email protected]
Oliver Wyman is an equal opportunity employer and a wholly owned subsidiary of Marsh & McLennan Companies. To learn more, please follow us on Facebook, LinkedIn or Twitter: @OliverWyman. www.oliverwyman.com/careers
Marsh & McLennan Companies is a global professional services firm providing advice and solutions in the areas of risk, strategy and human capital. It is the parent company of a number of the world's leading risk experts and specialty consultants, including Marsh, the insurance broker and risk advisor; Guy Carpenter, the risk and reinsurance specialist; Mercer, the provider of HR and related financial advice and services; and Oliver Wyman, the management consultancy. With over 60,000 employees worldwide and annual revenue of approximately $13 billion, Marsh & McLennan Companies provides analysis, advice and transactional capabilities to clients in more than 100 countries. Its stock (ticker symbol: MMC) is listed on the New York, Chicago and London stock exchanges. Marsh & McLennan Companies offers competitive salaries and comprehensive benefits and programs including: health and welfare, tuition assistance, retirement, employee assistance program, domestic partnership benefits, career mobility, employee network groups, volunteer opportunities, and other programs. For more information about our company, please visit us at: www.mmc.com. We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. For more information, please visit us at: www.mmc.com/diversity.