Snapshot of American in Phoenix 01 Airport 03 Operations

New routes Cedar Rapids, Iowa (CID) ican Se Chihuahua, Mexico (CUU) er rvi m ce Cincinnati, Ohio (CVG) A * Colorado Springs, Colorado (COS) Admirals Club Fargo, North Dakota (FAR) 49% Fort Lauderdale, Florida (FLL) Flight Check-in of all traffic In 2018, American London, England (LHR) Moving Sidewalk at PHX New Orleans (MSY) carried more USO Raleigh-Durham, North Carolina (RDU) than 20 million Rapid City, South Dakota (RAP) passengers *including American Eagle flights Wichita, Kansas (ICT) through PHX.

INTERNATIONAL CONCOURSE CONCOURSE CONCOURSE CONCOURSE A A B B 04 People A30 A14 B28 B27 24 23 A29 A13 B14 B13 B25 3 A12 4 B26 A27 A11 B12 B11 B23 20 19 A26 A10 B24 A25 A9 B10 B9 American employs more A24 A8 B22 B21 18 17 A23 A7 B8 B7 A22 A6 B20 A21 A5 B6 B5 than 8,600 colleagues 16 15 A20 A4 B18 B19 A19 A3 B4 B3 A18 A2 B16 B17 at PHX. A17 A1 B2 B1 B15 Flight Attendants: 2,095 Pilots: 745 Fleet Service: 1,055 American operates Maintenance: 620 out of Terminal 1 2 Passenger Service: 550 3 4 4 on Concourses 5 6 Reservations: 490 7 8 A and B at the Management and Support Staff: 2,425 9 10 Phoenix Sky Harbor 11 12 Wholly Owned Carriers: 680 13 14 International Airport. 05 Network 02 Premium Services PHX has 258 daily flights that serve 86 destinations Admirals Club Amenities Complimentary Wi-Fi in 5 countries. Terminal 4: Gates Conference Rooms Canada Mexico A6, A19 and B5 Costa Rica United Kingdom United States

06 History 1930 1983 2005 2013 2019

American Airlines America West Airlines began America West American merges with US Airways, Launched daily service from PHX begins service to operations at PHX, Terminal merges with US creating the world’s largest airline. to London Heathrow, American’s Phoenix. 3, with 230 employees and Airways. American moves from Terminal 3 to first-ever nonstop route to three Boeing 737s. Terminal 4 with US Airways. Europe from Phoenix Snapshot of American in Phoenix

07 Community 08 Fast Facts

American supports a variety of community and American has a significant presence civic programs in Phoenix, including: in the Valley of the Sun outside of the airport operation: • Reservations call center in Tempe • Customer Relations, Central Baggage and Accounting departments in Tempe • IT Technical Center in Tempe

09 American is Good for Arizona

• American employs nearly 10,000 people in Arizona and nearly 130,000 companywide. • American operates 287 daily departures from four cities in Arizona, providing access to more than 93 destinations around the world. • As the world’s largest airline, American operates an average of nearly 6,700 flights per day to nearly 350 destinations in more than 50 countries. American is a founding member of the oneworld® alliance, whose members serve more than 1,000 destinations with about 14,250 daily flights to more than 150 countries.

Flagstaff Pulliam Airport (FLG) Daily Departures: 6

Phoenix Sky Harbor Airport (PHX) Daily Departures: 258

Tucson International Airport (TUS) Daily Departures: 18

Yuma International Airport (YUM) Daily Departures: 5

Flight attendant Flight training Maintenance base American corporate Call center crew base center offices

Updated 11/2019