FALL 2019 | VOLUME 01 P2 Community Leadership Training P3 Increasing Reach and Scope Through Satellite Expansion P4 Sharing a Few Stories in Mandate Expansion P5 Community Legal Information and Referral Strategy P6 ERCC: Enhancing Regional Community Capacity

About ERCC Early Results

he objectives of the CHSSN-ERCC ERCC Satellite initiatives Tproject are to extend the coverage 13 organizations of the English community network 8 new sites in place throughout Quebec to ensure maximum 4 new sites in development service to English-speaking communities; to strengthen the capacity of local and 3 existing sites expanded regional community organizations to act in project. This model applies development the community; and to better respond to principles such as community governance, Mandate expansion initiatives the needs and priorities of English-speaking leadership development, building 13 organizations involving 8 different sectors communities with government and regional knowledge and community empowerment 104 new volunteers and members stakeholders. To achieve this, four main (model found on page 2). 67 new partners activities comprise the ERCC project: “Many of these organizations have creating new satellite points of contact been successful in opening up satellite 28 new tables and committees (offices in many cases); expanding into offices to better reach and support isolated new sectors of activity other than health; English-speaking residents while others translation of documents; and travel for have created partnerships with local and increased representation with government regional initiatives as a way to improving stakeholders. The CHSSN has engaged its access to services.” says Jennifer Johnson, community mobilization model to support Executive Director of the CHSSN. community organizations funded by the Increasing Reach and Scope Through Satellite Expansion The CHSSN-ERCC project began in 2018 and is funded by the main objective of the ERCC initiative is to support regional English-speaking community organizations increase their reach and scope of activities by expanding into new and isolated areas in their geographically large and diverse regions. Many organizations have opened Secretariat for Relations with English- A up satellite offices and are having an instant impact in reaching isolated English-speaking and collaborating with local partners. speaking Quebecers (SRQEA). The SRQEA funding program aims to support organizations, institutions and partnership networks serving English- speaking communities by offering them operational resources or resources for local, regional or province-wide projects. The goal is to enhance the ability of English- speaking communities to participate fully in Quebec society, bolstering the Community capacity of their organizations and institutions to meet community needs Leadership Training and work in collaboration with the Quebec Government. wenty leaders involved in the ERCC initiative participated in a Tunique community training experience held in the Magdalen ECOL satellite expansion Laurence Allard & Brian Gignac from MCDC. Islands this past summer. The training was designed after a community learning lab approach which increases knowledge sharing, Mascouche and the Greater Levis Barachois and surrounding areas collaboration and holistic systems thinking as a way to enhance and MRC Les Moulins With more than 2,500 English-speakers Located in Douglastown, in the Gaspé, spark social innovation ideas and approaches. Participants had the The English Community Organization of residing in and around the City of Lévis Vision’s work has focused on supporting opportunity to visit and learn first hand about another English-speaking Lanaudière (ECOL) has recently launched and with the current project of building English-speaking seniors, youth, families, speaking community’s projects and initiatives including their unique the opening of their new satellite office an English-speaking elementary school young children, and caregivers in that characteristics, assets and challenges. Participants documented and in Mascoche in order to better serve and on the South Shore of Quebec within the area. However, the Executive Director of then presented their perspectives on resolving long-term and systemic support English-speakers predominately in next two years, the Megantic Community Vision Jessica Synnott explains that “20% issues facing the English-speaking community on the Magdalen Islands the MRC Les Moulins. “This MRC territory Development Corporation (MCDC) seized of the English-speaking population resides to key leaders and stakeholders of the region. The training was also has 6,575 English-speakers and we are the opportunity to hire a coordinator and within the rural and isolated communities designed for participants to reflect on how their learning’s may impact doing our best to reach out to them to see open up a satellite office. The Executive surrounding Percé and supporting them and apply to your own community development practice and regional what their needs are. Also, the partners Director of MCDC Brian Gignac says “we up to this point has been very difficult”. realities. The Council for Anglophone Magdalen Islanders (CAMI) we have been meeting are very responsive are doing our homework first by conducting The new satellite office is intended to hosted the event in collaboration with CHSSN and CAMI’s executive to helping out and work collectively to a needs survey and getting to know better reach isolated English-speakers and director Helena Burke explains that “it was also very informative for address these needs”, explains Mathieu English-speakers in the area. We are also support them in accessing services and our organization and regional and local partners as we benefitted from Desbiens, coordinator hired for the ERCC making a list of some potential government building a sense of community through hearing outside perspectives and ideas from leaders from across the project. In past years, ECOL’s reach has and community partners and going out to and extension of outreach activities province”. Community leadership training is an important aspect of the been concentrated in the northern part of meet them. This is all an important first currently offered by Vision. The liaison for overall ERCC initiative and more training experiences similar to this will the region and this initiative allows them to step to ensure we are all working together the satellite office also provides support to The full document of the COMMUNITY be planned in the future. increase their development and support in with a common vision”. other community organizations in order to MOBLIZATION MODEL for improving the Health the south. enhance their capacity to serve the English- and Vitality of English-Speaking Communities in speaking community. A new name and Québec can be downloaded at http://chssn.org/ logo has been created for this project, pdf/community-mobilization-model-En.pdf The Villages of Malbaie.

2 ERCC | Fall 2019 Enhancing Regional Community Capacity | Fall 2019 3 Sharing a Few Stories in Mandate Expansion Community Legal Information and Referral Strategy

n addition to funding regional community Iorganizations, the ERCC initiative also collaborates with Éducaloi for the implementation of a Community Legal Information and Referral Strategy which provides support to 11 regional community organizations across Québec serving English-speakers Ariane Charbonneau, Executive Director of Educaloi explains that “these organizations are increasing their capacity Improving services for special Supporting the integration Creating an artistic and cultural to build partnerships and provide legal needs individuals in Quebec City of English-speaking youth hub of activity for the English- information in English to youth, parents Jeffery Hale Community Partners in North and East Montreal speaking community in the and seniors about legal issues affecting (JHCP) is building supports for English- The East Island Network for English- Outaouais them each day, such as family law, the use speaking special needs individuals 21 language Services (REISA) is ramping up The Regional Association of West of social media and prevention of fraud years old and over. The project is building their efforts to support the integration of Quebec (RAWQ) is expanding its support against seniors”. Many of the people served partnerships between community English-speaking youth in the North and to arts and culture for the English Speaking would be unaware of their rights if not for organizations, philanthropic partners and East Montreal. Robert Leclerc, youth worker Community in the Outaouais by creating this initiative. The project also helps to build adult education partners to provide a for RIESA hired for the project explains a hub of artistic and cultural activity. links between stakeholder organizations wide range of services for special needs that “English-speaking youth in the North The Executive Director of RAWQ explains in the community and the justice system. individuals. The project is also increasing and East end of Montreal have very little that “there is an abundance of artistic Community organizations participating in the community’s capacity for representation to no access to after school or recreational and cultural opportunities taking place in the project also organize events and public with different levels of government involved activities, so we are reaching out to schools French in our region, however, there is a information workshops to the English- in special needs. While the main objective in the area and the Don Bosco Youth need to support and promote our English- speaking population and for example, of the services to be developed will be to Leadership Centre to build partnerships speaking artists get connected and distribute Éducaloi’s legal information break the social isolation many special and initiatives to improve the situation”. showcase their talents”. RAWQ is documents through their local newsletters needs adults face, it will also be to connect To address the need for services to English developing partnerships with the regional and social media. Another aspect of the them to sustainable support networks that youth REISA will build and support a and local media and performing arts strategy is to build a database of legal will help them reach and maintain their YOUTH Network therefore bringing community and providing a dedicated professionals (lawyers and notaries) who full potential and participate in everyday together French Youth organizations, local space for English-speaking artists to can provide services in English and who community life. The Executive Director of municipalities youth services and English perform which can been seen and heard might volunteer for an information activity JHCP Richard Walling explains that “we youth organizations from the Island of on MAtv and local radio. in English. knew for years that supports and services Montreal in order to import and share best were an issue for our special needs practices. clientele and now, thanks to the ERCC initiative, we are able to make a real difference in their every-day lives”.

4 ERCC | Fall 2019 Enhancing Regional Community Capacity | Fall 2019 5 ERCC: Enhancing Regional Community Capacity

Region Organization Name Project Description Region Organization Name Project Description

01 Bas-Saint-Laurent Heritage Lower Saint- Increasing geographic reach by supporting the operations of a satellite 08 Abitibi-Témiscamingue Neighbours Regional Expanding efforts to the MRC of Vallee d’Or – centered in the Val d’or Lawrence (HLSL) location in Rimouski where close to 40% of the region’s English- Association of Rouyn- area, which has 32% of the region’s English-speaking population. This speakers reside. Noranda includes analyzing systemic issues of lack of community engagement.

02 Saguenay Lac English-speaking Project start up in 2020. 09 Côte-Nord North Shore Community Expanding mandate in economic and social development initiatives Saint-Jean Community of Saguenay Association (NSCA) and supporting operations of a satellite office to cover the MRC of Lac Saint-Jean (ECO-02) Sept-Rivières (1,155 English-speakers).

03 La Capitale Nationale Jeffery Hale Community Expanding mandate to support special needs of English-speaking Côte-Nord Coasters Association Opening a satellite office in Kegaska and increasing participation of Partners (JHCP) individuals over 21 years of age, leading to improved support networks, government partners in social and community development for the social participation and life skills. region.

La Capitale Nationale Voice of English-speaking Increasing outreach capacity to better serve English-speakers in the 11 Gaspésie CASA Committee for Opening of a satellite office in Escuminac and extending support and Quebec northern parts of the Capitale-Nationale (such as Shannon, Valcartier, Anglophone Social Action coverage to vulnerable English-speakers residing in the western part of etc.), including collaboration with local partners and increased the Baie des chaleurs. representation. Îles de la Madeleine Council for Anglophone Expanding mandate and addressing systemic issues particularly related 04 Mauricie-Centre- Centre for Access to Expanding regional mandate outside of the health sector to better Magdalen Islanders(CAMI) to high rates of high school drop-out, lack of community engagement du-Québec Services in English (CASE) service English-speaking community members particularly in the greater and youth retention. areas of Drummondville and Three Rivers. Gaspésie Vision Gaspé-Percé Now Opening of a satellite office in Barachois (Villages of Malbaie project) 05 Estrie Townshippers’ Association Satellite expansion and coverage particularly in the north and west and translation of key documents to sensitize government on needs of (TA) parts of the Estrie region to better support partners to improve their English-speakers. active service offer, advocate to government and better serve an English-speaking clientele. 12 Chaudières Appalaches Megantic English-speaking Developing a satellite office in the greater Lévis area in order to reach Community Development out to stakeholders, youth and families within this territory of 2,000 06 Montréal de Le Réseau de l’Est de Expanding mandate to better serve English-speaking youth facing Corporation (MCDC) English-speakers. l’Est-de-l’Île l’Ile pour les services conditions of risk, including the strengthening of partnerships en anglais (REISA) particularly within the education sector. 13 Laval The Youth and Parents Increasing capacity to promote existing services offered in English in AGAPE Association Inc. Laval while encouraging other organizations, and different levels of Montréal du Nord- Le Réseau de l’Est de Opening of a satellite office in Montreal North to expand REISA’s government to adapt their services in English. de-l’Île-de-Montréal l’Ile pour les services coverage and reach, including the building of relationships with local en anglais (REISA) and government stakeholders. 14 Lanaudière English Community Opening of a satellite office in Mascouche covering the MRC Les Organization of Lanaudière Moulins which has a English-speaking population of 6,575, including Montréal l’Ouest- African Canadian Opening of a satellite office to extend reach and scope of ACDPN’s ECOL building new partnerships and outreaching to community members. de-l’Île-de-Montréal Development and activities into Montréal West’s black English-speaking community and Prevention Network building relationships and partnerships in that area including 15 Laurentides 4Korners Family Resource Supporting operations of satellite locations in the MRC Pays-d’en-Haut, (ACDPN) representation. Centre MRC Argenteuil and MRC des Laurentides, including expansion of mandate in the social and economic development sectors. Montréal Centre-Sud African Canadian Expanding mandate and capacity to better collaborate with educational de-l’Île-de-Montréal Development and partners to improve integration and support for black English-speaking 16 Montérégie-Centre South Shore Assistance Engaging in a new sector of activity by conducting a community needs Prevention Network children, youth and families. & Referral Centre (ARC) assessment and stakeholders consultations. (ACDPN) Montérégie-Ouest Montérégie West Opening of a satellite office in the MRC of Vaudreuil Soulanges in order Centre-Sud-de-l’île- Collective Community Enhancing representation, knowledge development and partnerships Community Network to be more visible and available to serve the English-speaking de-Montréal Services (CCS) within Verdun and LaSalle to better support low-income, immigrant and (MWCN) community of the area. unilingual English-speakers. Montérégie-Est Montérégie East Expanding mandate in the education sector including increasing 07 Outaouais Regional Association of Opening of a satellite office in Shawville and expanding capacity and Partnership for the awareness of MEPEC and the needs and priorities of English-speakers West Quebecers (RAWQ) partnerships in the arts and culture sector, including consultations English-Speaking with government stakeholders. with community members. Community (MEPEC)

Outaouais Connexions Resource Expanding capacity and mandate to better support and advocate for Centre the needs of isolated English-speaking seniors particularly in lower- income areas.

6 ERCC | Fall 2019 Enhancing Regional Community Capacity | Fall 2019 7 Quebec’s Les communautés English-speaking d’expression anglaise Communities du Québec

Nunavik 8 770 Population (66,8 %) Terres-Cries- de-la-Baie-James 14 180 2016 Census of Canada of Quebec (82,9 %) Recensement du Canada, 2016 du Québec

ERCC Initiative Initiative ERCC

1 Abitibi-Témiscamingue 14 Bas-Saint-Laurent Neighbours Regional Association Heritage Lower Saint Lawrence (HLSL) 20 2 Outaouais 15 Saguenay-Lac Saint-Jean Connexions Resource Centre English Community Organization of Saguenay-Lac Saint-Jean (ECO-02) Nord-du-Quebec Côte-Nord 3 Outaouais Regional Association 445 5 180 16 Côte-Nord (3,1 %) (5,7 %) of West Quebec (RAWQ) North Shore Community Laurentides Association (NSCA) 4 4 Korners Family Resource Center 17 Gaspésie Committee for Anglophone 5 Lanaudière English Community Organization Social Action (CASA) 16 of Lanaudière (ECOL) Saguenay - 18 Gaspésie Lac-Saint-Jean Vision Gaspé-Percé Now (VGPN) 18 6 Montérégie-Ouest 1 970 Montérégie West Community 19 Îles de la Madeleine (0,7 %) 14 Gaspésie Îles de la Network (MWCN) Council for Anglophone 8 175 19 Madeleine Montérégie-Centre Magdalen Islanders (CAMI) Abitibi-Témiscamingue 7 1 15 17 (10,6 %) 650 Assistance and Referral Centre Côte-Nord 5 265 (5,3 %) (ARC) 20 Coasters Association (3,6 %) 8 Montérégie-Est Centre-Sud-de-l’Île-de-Montréal Mauricie et Capitale-Nationale Bas-Saint- Monteregie East Partnership for 21 Collective Community Services Centre-du- Laurent the English-Speaking Community (CCS) 14 830 (MEPEC) Québec (2,1 %) 1 225 22 Laval 6 065 (0,6 %) 9 Mauricie et Centre-du-Québec The Youth & Parents AGAPE (1,2 %) 12 Centre for Access to Services Association Inc. (AGAPE) 11 Nord-de- Laval Est-de- in English (CASE) Outaouais Laurentides Lanaudière Chaudière- l’Île-de- 90 980 l’Île-de- Centre-Ouest-de-l’Île-de-Montréal Estrie 23 Appalaches Montréal (21,8 %) Montréal 10 African Canadian Development 70 880 37 985 13 990 13 24 Townshippers' Association & Prevention Network (ACDPN) (18,7 %) (6,5 %) (2,9 %) 3 985 88 805 75 135 (1,0 %) (21,1 %) (14,9 %) 11 Capitale-Nationale Est-de-l’Île-de-Montréal Jeffery Hale Community Partners 24 East Island Network for English- (JHCP) 3 5 9 22 Centre-Ouest- language Services (REISA) 4 de-l’Île-de- 2 25 12 Capitale-Nationale Nord-de-lÎle-de-Montréal 8 Montréal Voice of English-speaking Quebec 25 Ouest-de- 23 East Island Network for English- Estrie (VEQ) l’Île-de- 186 870 language Services (REISA) 6 10 37 700 21 (54,8 %) Montréal 13 Chaudière-Appalaches Ouest-de-l’Île-de-Montréal 7 (8,1 %) Megantic English-speaking 26 195 780 26 African Canadian Development Centre-Sud- Community Development Corp. & Prevention Network (ACDPN) Montérégie- Montérégie- Montérégie- (55,6 %) de-l’Île-de- (MCDC) Ouest Centre Est Montréal 82 850 53 800 19 550 78 410 (19,2 %) (13,6 %) (3,8 %) (26,6 %)