Guidelines for Dealing with Issues Relating to Clinical Placements

Issue/problem identified within a clinical placement

Joint discussion to take place between Student, Mentor and Practice Education Facilitator (PEF)

Further action No Issue Yes Lessons learnt & changes made as required resolved required, preventing future reoccurrence Personal Support Issue Student/Mentor to contact Personal Tutor Personal Tutor to liaise with Mentor & (Programme Support Team if sickness/absence issue) PEF to support Student/resolve issue

Placement Issue ULL to liaise with Mentor and PEF and Student or Mentor to liaise with ULL from relevant support placement area to resolve University and inform a member of the Placement issue Development Team and PEF The Student must document the issue and forward to the ULL or Personal Tutor. Personal Tutor /PDT to liaise with Mentor and PEF to support placement Academic/Student Progression Issue and Student Mentor to liaise with Personal Tutor from relevant University and inform a member of the Placement Development Team and PEF Programme Leader to liaise with the Head of Disciplinary/Conduct Issue ULL/Personal Tutor to inform PDT School/Department & Trust Mentor to liaise with PEF, ULL and and refer the issue to the Senior Manager for further Personal Tutor appropriate Programme Leader and action Trust Senior Manager The Placement Development Team (PDT) could include one or more of the following - the Placement Development Lead (PDL), the Placement Development Manager (PDM), the Practice Education Facilitator. The Mentor Update Workshop / Manchester Metropolitan University, The University of Manchester, University of Salford, NHS North West / January 2011. 1