The City University of New York College of Staten Island Workplace Violence Prevention Program Campus-Specific Information

THE CITY UNIVERSITY OF NEW YORK

COLLEGE OF STATEN ISLAND WORKPLACE VIOLENCE PREVENTION PROGRAM

CAMPUS‐SPECIFIC INFORMATION

HIGH RISK LOCATIONS/RISK FACTORS

This section is completed by your College, based on the results of the most recent physical site evaluation. It lists the risk factors identified during the physical site evaluation and recommends appropriate measures to address these risks.

Description of The College of Staten Island invited representatives from each union to Identified Risk Factors participate in a physical site evaluation of the campus starting in November 2011. Risk factors that were identified that might place an employee at risk include but are not limited to:  Campus grounds consist of 204 acres of park like property connected by over 10 miles of roads and walkways. The quality of exterior lighting increases employee risk. In particular, inadequate lighting on the walkways leading from the buildings to the parking lots and the lighting in the parking lots themselves. Exterior building lighting was also a concern because of the potential of assault and injuries sustained from trip hazards that can’t be seen.  Offices that handle the exchange of money, including cash, checks, money orders and credit card receipts.  Offices that handle issues stressful to students, such as the Counseling Center, Admissions Office, Financial Aid Office, Registrar, Child Care Center, Public Safety Office, Parking Services, Office of Academic Advisement, Office of Disability Services and the Student Affairs Office.  Offices that handle issues stressful to faculty and staff, such as the Public Safety Office, the Office of Human Resources, Legal Affairs and Office of Diversity & Compliance.  Work sites containing employees who work alone or in small groups: academic offices, faculty offices, entire campus for custodial staff, Public Safety, parking enforcement and OIT support.  Work sites centered on parking lots, and vehicle roadways where incidents stressful to the entire campus community may occur. These sites include employees involved in traffic accidents and parking disputes as well as employees responsible for driving buses, directing traffic and enforcing parking regulations.  Work sites containing employees who work late at night, early in the morning or on weekends: Entire campus for custodial staff and Public Safety staff, Library faculty and staff, faculty.

1 Workplace Violence Prevention: Campus‐Specific Training Supplement| The City University Of New York/OHRM HIGH RISK LOCATIONS/RISK FACTORS

How the identified risk In response, the College utilizes or is in process of upgrading the following factors have been/are control measures to eliminate or reduce workplace violence hazards: being addressed a. Engineering Controls. i. Campus wide outdoor lighting projects have been approved and are in various stages of completion. Included will be a building down lighting project, replacement of roadway lighting, walkway lighting and parking lot lighting with new high efficiency fixtures. ii. Bullet Proof Glass (Bursar) iii. Safes (In all areas that handle money). iv. Card Access in various labs and other high risk locations, OIT facilities, faculty & staff parking lots and turnstiles in 1L Library. (Note: card access is scheduled to be added to exterior doors of academic and administrative buildings) v. Events – Metal Detectors. vi. Security Cameras – Bursar’s Office, Cyber Café, OIT facilities, outside perimeter. (Note: system is scheduled to be replace and upgraded). vii. Public address system in academic and administrative buildings. (Note: system is scheduled to be replace and upgraded). viii. Talk-a Phone Blue Light System consists of one functioning emergency communications tower in Parking Lot #4 (Note: system is scheduled to be replace and upgraded)

b. Administrative or Work Practice Controls. i. Public Safety Officer controls main gate for off-hour access. ii. Public Safety Office located in strategic area. iii. Public Safety is notified in advance by Human Resources and Student Affairs when they are meeting with a particular student or employee that they believe may present a higher risk of confrontation. iv. Public Safety conducts lighting surveys of every outdoor fixture on our 204 acre campus and reports results to Building and Grounds for timely repair. v. Customer Management System (One-Stop Service Center) similar to the system used by the Department of Motor Vehicles was added to student services hub. vi. Authorization required and Public Safety notification needed for off-hour access. vii. Campus and buildings are patrolled by Public Safety 24/7. viii. Daily deposit required at Bursar’s for all areas that handle money.

c. Personal Protective Equipment (PPE). i. Walkie-Talkies (Public Safety, Buildings & Grounds, Parking Services and Operational Services). ii. Public Safety - bulletproof vests, collapsible batons, pepper spray and handcuffs.

2 Workplace Violence Prevention: Campus‐Specific Training Supplement| The City University Of New York/OHRM HIGH RISK LOCATIONS/RISK FACTORS

iii. Cell Phones (Emergency Management Team, OIT). iv. Emergency Button with direct line for Public Safety from office phones. v. Emergency Phones in the lobby of every building. vi. Panic Buttons in Bursar’s office.

KEY CONTACT INFORMATION AND SPECIFIC CAMPUS RESOURCES

Campus Office of In order to maintain a safe working environment, incidents of workplace Public Safety violence must be reported promptly to a supervisor and/or the Office of Public Safety. The phone number of the College’s Office of Public Safety is 718-982-2111. Members of the College community are also encouraged to Incidents of workplace report other behavior they believe may lead to potential workplace violence. violence and behavior After an incident occurs or upon receipt of a complaint, an investigation will that you believe may be conducted by the Office of Public Safety. Complaints involving the Office lead to potential of Public Safety will be investigated by the Office of Human Resources. workplace violence must be reported The College will use a form developed by the University’s Office of Public Safety to record incidents of workplace violence. As set forth promptly to a therein, investigative reports must include: supervisor and/or the i. Workplace location where the incident occurred; Office of Public Safety. ii. Time of day/shift when the incident occurred; iii. A detailed description of the incident, including events leading up to the incident and how the incident ended; iv. Names and job titles of employees involved; v. Name or other identifier of other individual(s) involved; vi. Nature and extent of injuries arising from the incident; and vii. Names of witnesses.

3 Workplace Violence Prevention: Campus‐Specific Training Supplement| The City University Of New York/OHRM KEY CONTACT INFORMATION AND SPECIFIC CAMPUS RESOURCES

Workplace Violence Members of the College of Staten Island WVAT: Advisory Team (WVAT) Mr. Robert Wilson (Co-Chair) Director,Office of Public Safety List of members with [email protected] 718-982-2113 contact information OR location where this Ms. Hope Berte information is posted (Co-Chair) Director Human Resources [email protected] 718-982-2676 on campus or on the College web site (i.e., Ms. Kathleen Galvez URL). Special Counsel/Labor Designee [email protected] 718-982-2355

Ms. Kathleen Collins Director Environmental Health & Safety [email protected] 718-982-3213

Ms Danielle Dimitrov Chief Diversity Officer [email protected] 718-982-2250

Dr. Kimberly Montagnino Counseling Center [email protected] 718-982-2388

Dr. An drew Poje MathematicsDepartment [email protected] 718-982-3611

4 Workplace Violence Prevention: Campus‐Specific Training Supplement| The City University Of New York/OHRM KEY CONTACT INFORMATION AND SPECIFIC CAMPUS RESOURCES

Instructions on accessing your The City University of New York’s Campus And Workplace Violence Prevention Policy can be found on the Public Safety web site located at: College’s Workplace Violence Prevention http://www.csi.cuny.edu/publicsafety/workplace_violence.html Program

Including contact The College of Staten Island’s Workplace Violence Prevention Program can be information OR location found on the Public Safety web site located at: where this information http://www.csi.cuny.edu/publicsafety/workplace_violence_prevention_program.html is made available by the College.

Additional Campus Resources and Contacts

List of additional campus contacts and resources available to assist with awareness and prevention efforts, training, or issues related to workplace violence.

Domestic Violence Hope Berte – Director, Human Resources Prevention Resources 718‐982‐2676 – [email protected]

Including contact Robert Yurman – Assistant Public Safety Director information for your 718‐982‐2114 – [email protected] campus Domestic Violence Liaison(s). Winnie Eng – Counselor, Counseling Center Concerns about 718‐982‐2738 – [email protected] domestic violence entering or affecting the workplace may be reported to your DV Liaison, a supervisor or to Public Safety.

5 Workplace Violence Prevention: Campus‐Specific Training Supplement| The City University Of New York/OHRM QUESTIONS?

If you have questions about the information provided in your campus workplace violence prevention training, please contact the following representative(s) at the College.

Name Title/Department Phone Email Hours of Availability Robert Wilson Director, Office of 718‐982‐ [email protected] Monday - Friday Public Safety 2113 9am-4pm

Hope Berte Director, Office of 718‐982‐ [email protected] Monday‐Friday Human Resources 2676 9am-4pm

6 Workplace Violence Prevention: Campus‐Specific Training Supplement| The City University Of New York/OHRM