Corporate Responsibility Report 2020

Raisio plc Food for Health, Heart and Earth Contents Raisio is an international company specialised in healthy, responsibly From President and CEO...... 3 Climate change and produced food and fish feeds. Benecol® ja Elovena® are our internationally carbon neutrality...... 23 known brands. In addition to these, Sunnuntai®, Torino®, Nalle® and Good Food Plan 2019 - 2023...... 4 Partners’ operations...... 25 Benella® are well-known in Finland. In our products, the focus is on The good food plan themes...... 5 Risks...... 25 well-being, healthiness, good taste and sustainable development. Good Food Plan’s achievements in 2020...... 6 Energy efficiency...... 25 Material efficiency...... 26 Profitable growth is ensured through our strong expertise and drive for Environmentally friendly packaging...... 7 Water...... 27 innovation. Raisio’s shares are listed on Nasdaq Helsinki Ltd, and the company has some 37,000 shareholders. In 2020, the Group’s net sales Healthy food...... 10 Sustainable food chain...... 28 More and more healthy products...... 12 totalled EUR 233.6 million and EBIT EUR 27.7 million. Raisio employs Responsible raw materials...... 30 Healthy novelties...... 13 some 350 persons. Sustainable grain production...... 31 Raisio’s criteria for healthy food, Farmed fish based on the principles listed by product category...... 14 of circular economy...... 32 Raisio’s production plants are in Finland and the company has Continuous improvement ensuring quality...... 15 Respect for human rights...... 33 operations in over ten countries. The key offices are in Finland, the UK, Cooperation with organisations...... 15 Russia, Ireland, Ukraine and Poland. The Group’s head office is in Raisio, Risks...... 15 Basis of responsibility...... 35 Southwestern Finland. Raisio Code of Conduct...... 37 Food professionals...... 16 Ethical conduct...... 37 Raisio’s products are exported to some 40 countries. The key markets for Remote work and virtual working skills...... 18 Breakdown of Raisio’s economic value...... 38 fish feeds are Finland and Russia. In addition, Raisio sells oat products to Towards a healthy lifestyle...... 18 Raisio’s value chain...... 39 industrial and catering customers, particularly in Finland and Europe. Benecol® 25th Anniversary Challenge Dialogue with stakeholders...... 40 for personnel...... 19 Non-profit support...... 42 A tool for collective ideation...... 19 Raisio’s most important responsibility themes...... 43 Towards a common occupational Responsibility management model...... 44 safety culture...... 20 Raisio’s memberships of associations...... 45 Principles and risks...... 20 Personnel in figures...... 21 GRI...... 46 We report in accordance with the GRI Standards...... 47

RAISIO PLC CORPORATE RESPONSIBILITY REPORT 2020 2 From President and CEO: On the journey towards our responsibility targets

Raisio’s purpose “Food for Health, Heart and Earth” guides our operations. Our responsibility programme, the Good Food Plan 2019−2023, is part of the company’s Healthy Growth Strategy. One of the strategic targets is to be the forerunner in responsibility. The Good Food Plan defines the targets and actions for our responsibility work and guides our day-to-day work.

The Raisio Group is committed to the UN Global Compact’s sustainability initiative and to promote and develop its operations according to the ten principles of the initiative. Within its sphere of influence, Raisio supports and implements these basic values related to human rights, working life principles, the environment and anti-corruption. Through our responsibility programme and related actions, we also support the UN’s sustainable development targets, such as responsible consumption, health and well- being, sustainable industry and water body health.

The second year of our Good Food Plan, 2020, was marked by the Covid-19 pandemic and minimisation of its impact. Despite the challenging year, we took several significant steps in achieving our responsibility programme targets. We estimate that we will reach some targets ahead of schedule, before the end of 2023, but a lot of work is still needed with some goals. In this Corporate Responsibility Report, we report on both our targets and our achievements so far.

The key to the success and continuous development of our corporate responsibility work is committed personnel and good cooperation with stakeholders. We are committed to continuing this work.

Pekka Kuusniemi President and CEO, Raisio plc

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GOOD FOOD PLAN 2019-2023

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Raisio’s Good Food Plan

Raisio’s purpose “Food for Health, Heart and The Good Food Plan consists of five parts Earth” guides our operations. Our responsibili- whose material responsibility themes have ty programme, the Good Food Plan 2019−2023, been identified and prioritised through a is part of the company’s Healthy Growth stakeholder analysis. We work on these Strategy. One of the strategic targets is to be themes on a long-term view. the forerunner in responsibility. The Good Food Plan defines the targets and actions for our responsibility work and guides our THE GOOD FOOD PLAN day-to-day work. THEMES: 1. Environmentally Friendly Packaging We have made responsibly produced, safe and Climate Change and Carbon Neutrality healthy food of high-quality for over eighty 2. years, and we still believe in continuous 3. Healthy Food improvement. That is why we have set ambi- 4. Food Professionals tious goals for our responsibility work. 5. Sustainable Food Chain

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Good Food Plan’s achievements in 2020

Climate change and Food professionals carbon neutrality • Taking care of employees • Construction of the new Nokia during Covid-19 heating plant started; when • Increasing virtual working skills the plant is completed, energy • Intranet renewed to support production will be carbon-neutral common practices and to at all Raisio’s own production plants strengthen corporate culture • Examining the energy solutions and climate emissions of Target 2023: subcontractors and suppliers Healthy food EXCELLENT EMPLOYEE Environmentally • Milestone for total energy EXPERIENCE AND • Updated criteria for Raisio’s friendly packaging consumption – a reduction of HEALTHY LIFESTYLE healthy food published 4 percent – achieved • Packaging goal specified • The renewal of the Elovena® • Increased cooperation with snack biscuit range continued; research institutes, packaging Target 2023: Sustainable food chain 100% CARBON-NEUTRAL healthier alternatives manufacturers and paper • Renewals in Benecol® • Defining and publishing industry to find new cardboard- PRODUCTION yogurt drinks Raisio Group’s Global based packaging options • New gluten-free products in Human Rights Policy • Several test trials the Elovena® product range • A guide for managing human with new materials • A high-fibre pasta novelty in rights risks in the supply chain • Testing of new the Torino® pasta range packaging materials Target 2023: Target 2023: SUPPLY CHAIN RESPONSIBILITY Target 2023: 80% OF PRODUCTS AND COMMITMENT TO HUMAN 100% RECYCLABILITY HEALTHY ALTERNATIVES RIGHTS

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ENVIRONMENTALLY FRIENDLY PACKAGING

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Environmentally Friendly Packaging We promote the use of environmentally friendly packaging. In our responsibility programme, we have raised the recyclability of packaging more clearly to the top of our goal. All our OUR GOAL Raisio promotes the use of environ- existing products and new products consumer mentally friendly packaging. In 2020, to be launched. This means that the packaging to the packaging goal was specified; responsibility targets were taken into be recyclable 2023 Raisio aims to make all of its consumer account also in the packaging choices packaging recyclable by the end of of the new plant under construction. 2023. The target is to continuously Through various means, we acquired reduce the amount of packaging more and deeper information on plastic, and the long-term goal is to different materials. During the year, completely cease the use of plastic we made several test trials, testing packaging. the properties of new packaging Continuously In the long-term, materials and their impact on the reduce the no packaging In 2020, we increased cooperation shelf-life of products. The work will amount of plastic with research institutes, packaging continue in 2021. Processes in pack- packaging plastic manufacturers and paper industry aging changes are lengthy and we in order to find new cardboard-based do not compromise on the quality or packaging options for both our safety of products.

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Recyclable Packaging materials consumer packaging in consumer products

RECYCLABLE CARDBOARD PLASTIC PACKAGING AND PAPER 2020 87% 58% 42%

2019 83% 56% 44%

As defined in our guidelines, clear packaging in different markets. We are recycling labels are always added trying to find packaging options that on renewed packages and on new can be recycled in all markets. In 2020, products to make packaging recycling for example, a more recyclable PET easy for consumers. bottle was introduced in our Benecol® yogurt drinks available in Finland. A major challenge in the recyclability of packaging materials is related to the fact that consumers have differ- ent kind of opportunities to recycle

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HEALTHY FOOD

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Healthy food OUR GOAL We focus on healthy and tasty food. Our criteria for healthy food guide our product development, and we strive for the 2023 best possible combination of taste and healthiness. At the end of 2020, 79% per cent of Raisio’s consumer products were healthier alternatives in their own categories.

To support product development, the While developing products, we pay 80% company has defined healthy criteria special attention to the good taste, of our products for all its product categories. The crite- the quality of fat and the amounts of will be healthy ria take into account health-relevant fibre, sugar and salt – and strive for the topics in each category. Raisio’s view best possible combination of taste and alternatives in their on healthy food is based on the gener- healthiness. own categories We make genuinely ally approved concepts confirmed by in 2023 healthy food the science of nutrition.

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Healthy consumer products More and more to be even healthier; at the end of ester and grain-based Elovena®, Nalle®, healthy products 2020, 79% of our consumer products Sunnuntai® and Torino® products. Goal 80% were healthy. Raisio started determinedly and Plant stanol ester in Benecol® products 2020 79% systematically to examine the product The number of healthy products rose has been shown to lower cholesterol, healthiness in 2016. At that time, by launching healthy novelties and by safely and effectively. Good properties 2019 77% 63 per cent of consumer products making existing products healthier. of Elovena® products are based on were healthy alternatives in their nutritionally versatile wholegrain oats categories. The product portfolio Our product portfolio includes Benecol® with nutrients in a suitable proportion: 2018 69% has been systematically developed products which contain plant stanol carbohydrates, protein, fat, minerals and vitamin B. 100%

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Healthy novelties

Benecol® yogurt drinks Gluten-free range New flavour alternatives were added In the spring 2020, Provena products made to the Benecol® yogurt range. Benecol® from gluten-free oats became part of the yogurt drinks available in Finland were Elovena® product family. The gluten-free renewed in line with consumer wishes; product range expanded with gluten-free all flavours are now lactose-free and organic oat flakes and one new snack contain no added sugar. biscuit flavour. Celiacs and those allergic to other grains can safely use Elovena® Gluten free products as they contain gluten-free oats only.

Elovena® snack biscuits Pasta novelty from The renewal of the Elovena® snack biscuit wholegrainUUDISTUNEET oats range continued in 2020; we updated In 2020,BENECOL- Torino® pasta range was product recipes to make them healthier. expanded with a high-fibre pasta novelty, More and more Elovena® snack biscuits Torino®JOGURTIT: Täysjyväkaura Gnocchi. YKSI This and are now 100 per cent oats. In 2020, we other Torino® pastas are made in Raisio’s continued the work we had started in 2019 carbon-neutralPÄIVÄSSÄ industrial RIITTÄÄ area. to improve the quality of fat in snack biscuits by replacing margarine with rapeseed oil. ALENTAMAAN At the end of 2020, all sweet Elovena® snack KOLESTEROLIA biscuits met the Heart Symbol criteria.

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Raisio’s criteria for healthy food, listed by product category

CEREALS CRITERIA DAIRY PRODUCTS CRITERIA FAT CRITERIA

Cereals, flours, • Fibre ≥ 6.0 g/100 g • Saturated fat ≤ 0.4 g/100 g Margarines, • Saturated fat ≤ 30% Milk, pasta, barley • Sugars ≤ 5.0 g/100 g vegetable oil based of fat sour milk • Salt ≤ 1.0 g/100 g • Salt ≤ 0.13 g/100 g spreads • Fat ≤ 15 g/100 g • Saturated fat ≤ 0.4 g/100 g • Saturated fat ≤ 30% of fat Yogurt drinks Breakfast cereals, • Salt ≤ 1.0 g/100 g • Sugars ≤ 6.0 g/100 g mueslis • Sugars ≤ 15 g/100 g • Fibre ≥ 6.0 g/100 g • Saturated fat ≤ 1.0 g/100 g Yogurt, quark • Sugars ≤ 10 g/100 g • Salt ≤ 0.25 g/100 g • Saturated fat ≤ 33% of fat Instant oat meals, • Salt ≤ 0.30 g/100 g ready-made • Sugars ≤ 7.0 g/100 g PLANT-BASED CRITERIA porridge • Fibre ≥ 1.0 g/100 g PRODUCTS

• Fat ≤ 20 g/100 g Soy-based • Saturated fat ≤ 0.4 g/100 g Biscuits, • Saturated fat ≤ 30% of fat flavoured drinks • Sugars ≤ 6.0 g/100 g cookies, • Salt ≤ 1.0 g/100 g bars • Sugars ≤ 23 g/100 g (or no added sugar) Oat-based • Saturated fat ≤ 0.4 g/100 g • Fibre ≥ 6.0 g/100 g flavoured drinks • Sugars ≤ 9.0 g/100 g

• Saturated fat ≤ 20% of fat Plant-based • Fat ≤ 8.0 g/100 g or fat ≤ 10 g/100 g Raisio’s criteria for healthy Bread • Salt ≤ 1.1 g/100 g protein products and saturated fat ≤ 33% of fat food is available on our • Fibre ≥ 6.0 g/100 g (e.g. minced oat) • Salt ≤ 1.0 g/100 g website at www.raisio.com.

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Continuous 1 kg, which is sold in Finland, included can lead to uncertainty about healthy packages in which wholemeal rye choices. That’s why Raisio commu- CERTIFICATIONS OF RAISIO’S improvement ensuring quality flour may have been mixed with nicates responsibly on nutrition and PRODUCTION SITES wheat flour. Thus, the product was product healthiness in line with the We have made responsibly produced, not suitable for people with wheat al- nutrition recommendations. • Quality Management System ISO 9001 safe, healthy and high-quality food for lergy. To other users, the product was • Environmental Management System ISO 14001 over eighty years, and we still believe safe. Furthermore, if a consumer had • BRC or FSSC food product safety certificate in continuous improvement. With cer- bought a product with some wheat in in all food production plants tifications, we show that our opera- it, rye flour would not have behaved tions and processes are of high-quality as expected. The root cause that led • Mills certified for organic production and in accordance with the standards. to the event was analysed and based • Kosher certificate at all food production plants Our operations are based on the com- on the analysis, corrective actions to We have made • Halal certificate in the Benecol® ingredient production pliance with processes and practices, prevent a similar event were taken. ’’responsibly and Nokia mill’s production effective in-house control and contin- uous staff training. produced, safe, • RSPO Supply Chain certificate at the Nokia mill Cooperation with healthy and • Certified Gluten Free label for the Nokia mill’s In 2020, as in earlier years, all audits organisations production of gluten-free oats required by the certificates were con- high-quality food • Fish feeds comply with the requirements of the ducted on schedule in our own and Raisio cooperates with organisations our subcontractors’ production plants. promoting heart health. The Euro- for over eighty ASC (Aquaculture Stewardship Council) standard Due to the Covid-19 pandemic, some pean Atherosclerosis Society and the for rainbow trout farming of the external audits were carried Finnish Heart Association were our years, and we out, at least in part, remotely. Through partners in 2020. still believe in the areas for development identified Certifications show that our operations and in the audits, we have improved our continuous processes are of high-quality and in accordance operations. Risks improvement. with the standards. One public product recall was carried As for the healthiness of food, con- out in October in Finland. A batch of sumers face information overflow Sunnuntai® Hieno Täysjyväruisjauho that Raisio identifies as a risk as it

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FOOD PROFESSIONALS

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Food professionals Raisio’s strategic goal is to be an attractive employer. We promote determinedly the competence and work ability of our personnel and support in healthy lifestyle. In recent years, the priorities have included strengthening of the common corporate culture, development of common practices and working on values. In 2020, the Covid-19 OUR GOAL pandemic affected many things at work, but also speeded We enjoy up the introduction of new ways of working. our work 2023

The year 2020 was dominated by the chain was tested concretely. The at Raisio Covid-19 pandemic and its impact on Group’s production and staff were able operations. In exceptional circum- to meet the sharply increased demand stances, we continued to focus on the in an exemplary way. Already before core of our activities, i.e. securing our the outbreak of the coronavirus pan- production and operations, serving demic, the Group management set up We aim at We support our customers and maintaining the a working group and drew up guide- excellent healthy work ability of our personnel. lines on how to ensure the health and employee lifestyles of work ability of the staff. The Pandemic Raisio’s position and readiness to Working Group continued its work, experience our employees operate as a responsible part of the followed the situation and instructed food industry’s security of supply the personnel throughout the year.

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Remote work and virtual working skills Staff experiences of working during At the end of 2020, 72 (2019: 68) per Remote work accelerated the Covid-19 pandemic were surveyed cent of the staff had completed the the adoption of new tools In the spring 2020, our personnel by a questionnaire. It showed that online training on Raisio’s values. The switched to work remotely in the working in the exceptional situation training is part of the new employees’ and platforms positions where the nature of duties was considered functional, both by induction programme. allowed it; the majority of office staff employees working remotely and sonnel in Finland were introduced to results, seen already in a short have been working remotely since the those in the workplace. New smooth the 25th Anniversary Challenge. The time, encouraged the participant to spring. Remote work accelerated the operating models were introduced. Towards a healthy participants received a lot of informa- continue with good lifestyles. adoption of new tools and platforms, lifestyle tion on their health and had access to and Raisio invested in increasing We continued the Group-wide Raisio’s cholesterol-lowering products During the year, we published a lot employees’ virtual work skills and Insights Discovery coaching held for As a company specialised on healthy for the duration of the challenge of self-study material, articles and common practices by renewing the several years. Through the coaching, food, Raisio supports its personnel’s weeks. A Finnish company Nightingale videos on the intranet to promote company’s intranet and taking we aim to increase the understanding expertise in healthy nutrition and Health specialised in health meas- our employees’ well-being. In addi- Microsoft 365 services into use, of diversity and to develop commu- lifestyle. urements was selected as a project tion, we organised a lecture Food, among other things. Weekly trainings nication and interaction skills. As partner. Measurements and related Emotions and Health for our person- on the use of Microsoft 365 tools we also aim to unify the company’s Online training on healthy food practices were tested with a pilot nel in Finland. and on virtual working started in project culture, we have continued introduced in 2019 is now part of the group of some 30 persons at the end the autumn. the coaching on project management induction programme for new Raisio of 2020. The actual implementation Since the summer, the Finnish and project work. employees. At the end of 2020, 60 of the challenge with measurements speaking personnel have also received The majority of Raisio’s superiors are (2019: 43) per cent of the personnel took place during January−February information on food and nutrition in in Finland, and they were provided Raisio’s values defined in 2018 – had completed the online training on 2021. In practice, participants had the form of podcasts. Puolikarkea pod- with communication coaching in Courage, Fairness and Drive – have healthy food. The training focuses on two blood tests and between the test cast is the Raisio Group’s internal pod- Finnish. The coaching focused on begun to take root in the daily life the basics of healthy nutrition that days, they daily consumed Benecol® casts series that provides the listeners solving the challenges of virtual work, of the organisation; during the year, every Raisio employee should know. and Elovena® products. During the with the knowledge and expertise of giving feedback and promoting the the values were highlighted, for challenge, the personnel were also Raisio’s specialists. common work culture when working example by conducting a value 16 November 2020 was a significant encouraged to make other, health-pro- remotely. In addition, coaching on contest. Through internal campaigns, day as it marked the 25th anniversary moting changes in lifestyle. Feedback From the beginning of 2020, Raisio’s wellbeing and safety at work were we have underlined the importance of the first launch of the Benecol® from the pilot group was positive, and Finnish offices have been smoke-free organised for superiors. of giving feedback. product. On that day, Raisio’s per- the clear differences in measurement workplaces.

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A tool for Benecol® 25th Anniversary collective ideation Challenge for personnel In 2020, we introduced the Viima In November, the Benecol® 25th Anniversary Challenge announced ideation tool that enables an open to Raisio’s personnel in Finland was tested with a pilot group at and collective approach to ideation. the end of 2020. The actual realisation of the challenge took place The aim is to systematically collect in January−February 2021. Our Director of Research Ingmar Wester and process ideas so that we could also joined the challenge and Linda Willing, Nightingale Health have more and better ideas that are nurse, took a blood sample from him. well thought out for Raisio’s needs.

Ingmar Wester has had an essential role in the development of Users can enter ideas into the tool cholesterol-lowering plant stanol ester, the Benecol® product either under their own name or ingredient. Wester, who previously served as Raisio’s Research anonymously, and see other people’s Manager, knew that plant stanols lower cholesterol preventing ideas. They can react to these ideas, its absorption into the bloodstream. As a result of many years of comment and further develop the research, he discovered that plant stanol ester can be obtained by ideas. combining plant stanols and rapeseed oil. It is a unique, patented and tasteless ingredient that can be added in foods. The choles- Ideas are collected in the spirit of terol-lowering plant stanol ester continues to be the base of the continuous development throughout Benecol® product range. We firmly believe that good, delicious the year. We also regularly organise food brings joy to life. Everyone should enjoy it wholeheartedly! idea challenges focusing on topical themes.

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Towards a common each accident includes the definition miss reports and safety quarters, cases and safety quarters have been the regulations of the International occupational safety of corrective actions, open commu- among other things. In 2021, safety recorded. The goal is to further Labour Organization (ILO) and with culture nication within the organisation and rounds will be added in our proactive increase the reporting of safety local collective agreements, regu- peer learning. work safety efforts; through them, observations and near miss cases with lations and laws related to work in In terms of work safety, we particularly we aim to monitor work environment corrective actions, as this is known to the countries where the company focused on the development of the Towards the end of the year, we from the point of view of occupational clearly reduce the number of accidents operates. HR management is also common work safety culture in 2020. focused on proactive work safety safety. at work. guided by internal policies and plans To unify and develop the safety cul- communications, for example through for, e.g. competence development and ture and common practices, we set up superior trainings. We aim to actively Our increased emphasis on occupa- equality. a safety steering group with a goal to involve all personnel in preventive tional safety culture and harmonisa- Principles and risks increase the company’s safety cooper- work safety measures. In 2020, our tion of practices has also increased In terms of social and HR matters, ation and unity. We also aim to make proactive work safety measures reporting activity in the company: According to the Raisio Code of Raisio considers serious workplace the safety culture familiar to all Raisio included safety observations, near more safety observations, near miss Conduct, the Group complies with accidents and the stability and avail- staff and part of their daily work. The ability of competent employees as its safety steering group defines Raisio’s major risks. Covid-19 pandemic safety goals together with the Group continues to pose a risk to the com- Executive Committee. The task of the pany’s personnel and continuation steering group is to guide, support, of production. Risks are managed by monitor and measure Raisio’s safety developing the occupational safety activities and to prepare common culture and by determinedly promot- safety guidelines. ing competence management and well-being at work. Raisio’s Pandemic In 2020, the basic processes and Working Group set up in 2020 will practices related to work safety were continue to monitor the situation and unified in the Finland-based offices; instruct the personnel also in 2021. for example, the accident investi- gation process was renewed and standardised to follow the same prin- ciples across all organisations in the company. The investigation process of

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PERSONNE T 2020 2019 2018 Employees at the end of the year 342 319 319 permanent 331 306 303 Personnel in figures fixed-term 11 13 16 full-time 335 312 311 The number of Raisio’s employees part-time 9 7 8 increased in 2020, mainly due to Personnel turnover (%) 10.4 11 12.8 the construction of a new plant in New employees 46 39 38 Raisionkaari industrial area. Therefore, in Finland 38 26 18 the number of personnel in Finland is in other countries 8 13 20 also higher in relation to the number Leavers 26 31 29 of personnel in other countries. At the in Finland 18 19 23 end of 2020, a total of 19 (2019: 21) per cent of the personnel worked at in other countries 8 12 6 Raisio’s foreign units. Average age of personnel 46.1 46.3 46.8 Women|men (%) 47 53 48 | 52 48 | 52 Raisio’s wages and fees for continuing Women|men in managerial positions (%) 38 63 39 | 61 38 | 62 operations in 2020 totalled EUR 24.8 Women|men in Executive Committee (%) (2019: 23.7) million including other (status at the end of the year) 50 50 33 | 67 40 | 60 personnel expenses. Women|men on the Board of Directors (%) 33 67 33 | 67 40 | 60 Accidents (Lost time injury 1) 10 4 11 In the Personnel data table, the injury Accident frequency|million working hours 16.6 5 15 figure is LTI1 (Lost time injury 1); the Proactive work safety measures 152 135 figure includes injuries that have Sickness absences of theoretical working hours (%) 2 2.5 2 resulted in either one or more days Appraisal and development discussions (%) 97.0 99 90 of absence. The figure for proactive The CEO-to-average-worker pay ratio 9 1 9 : 1 8 : 1 work safety measures includes safety observations, near miss cases and safety quarters.

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Employees’ education

2020 2020 2019 Employees’ education Comprehensive school, 41% secondary school graduate 24 38% Healthy food or corresponding Personnel 46% by unit 49% Healthy Ingredients Vocational education 7 113 13% Service functions 13% Higher or lower academic degree 56 140

0 342

Other countries Finland 2019 2020 2019 Employees’ education Comprehensive school, 81% Finland 79% secondary school graduate 22 or corresponding Personnel 5% Great Britain 6% Vocational education 8 102 by country 6% Russia 7%

Higher or lower 57 5% Poland 5% academic degree 128 44 % 3% Other 3% 0 319

Other countries Finland

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CLIMATE CHANGE AND CARBON NEUTRALITY

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Climate change and carbon neutrality The idea of taking environmental impact into account is already included in Raisio’s purpose: “Food for Health, Heart and Earth.” We particularly focus on the carbon neutrality of production and on material and energy efficiency.

Raisio’s key environmental goal is mill. As its fuel, the plant will use We aim to have carbon-neutral production by the end side streams generated in the mill’s OUR GOAL of 2023. The company’s Raisio-based production. As the new heating plant carbon neutral industrial area has already been is completed in the summer 2021, production carbon-neutral since 2018. Of all the energy production at all Raisio’s own by 2023 2023 energy used by the Raisio Group, some production plants will be carbon- 91 (2019: 92, 2018: 90) per cent was neutral. All electricity Raisio procures produced in a carbon-neutral way is carbon-neutral. Thus, the Group- in 2020. level carbon neutrality may already be achieved during 2021. With the In 2020, Raisio’s energy consumption Nokia heating plant, carbon dioxide We continue increased due to higher production emissions from the Nokia mill energy our ambitious volumes. However, the energy production will fall from the previous work to reduce consumption per tonne of product level of some 1,000 tonnes per year to decreased. virtually zero. The new heating plant our carbon will also bring cost savings. In addition footprint At the end of 2020, construction of a to environmental and cost benefits, new heating plant began at the Nokia the advantage of the new heating

RAISIO PLC CORPORATE RESPONSIBILITY REPORT 2020 24 GOOD FOOD ENVIRONMENTALLY HEALTHY FOOD CLIMATE CHANGE AND SUSTAINABLE BASIS OF GRI PLAN FRIENDLY PACKAGING FOOD PROFESSIONALS CARBON NEUTRALITY FOOD CHAIN RESPONSIBILITY

plant is that there will be no need to Remote work accelerated the adop- Partners‘ operations Raisio’s key raw materials, such as reduce the total energy consump- transport fuel over long distances. tion of virtual working tools, and grains. The risk related to the energy tion by four per cent from the 2015 When side streams, such as oat hulls, meetings with both internal and Raisio requires its suppliers to take price increase is managed by, e.g. level by the end of 2020. Raisio has are used in energy production, energy external stakeholders turned easily active steps to reduce environmental investing in the use of renewable achieved this goal. costs reduce and the use of fossil fuels into virtual meetings. We estimate impact. Environmental issues are energy and using production side can be decreased. In addition, energy that we will continue to use at least taken into account in the company’s streams for energy production in the The work continues, and the goal of production using side streams increases some of the new virtual work and Supplier Code of Conduct. future. Raisio aims to manage risks the energy efficiency agreement is to the plant’s energy self-sufficiency. As meeting methods introduced during related to the procurement of Finnish reduce the total energy consumption a result, the plant is not dependent the pandemic in the future as well. During 2020, we collected and grains by expanding the procurement by 7.5 per cent by the end of 2025. The on changes in fuel prices. The current received information on our sub- area geographically. comparison is based on the 2015 level. plant in the mill area will remain as a Raisio operates in accordance with the contractors’ energy solutions and on reserve and peak energy plant and it rules and regulations. No signifi- the climate emissions caused by the In 2020, Raisio’s own energy will start using biogas as soon as the cant environmental damages were production of our products. In terms Energy efficiency production accounted for 46 (2019: new plant is completed. identified in the Group’s offices and of energy solutions and emissions, 52) per cent of the company’s total the Group received no fines or sanc- thoughts and goals of our partners are Raisio is involved in The Finnish Food energy consumption. Raisio produced In 2019, construction of a new plant tions for violations of environmental in many respects in line with Raisio’s and Drink Industries’ Energy Efficiency energy in the bioenergy plant of the began in Raisio’s industrial area. The legislation in 2020. Raisio reports the views. In 2021, we will continue to Agreement 2017−2025. The interme- Raisio-based industrial area. plant will be completed during 2021 environmental impact arising from its collect data, on the basis of which diate goal of the agreement was to and it will also get heat and industrial production for continuing operations. we can continue discussions with steam from the company’s own bio­ In 2020, Raisio had four production our suppliers. energy plant in the industrial area. plants, all in Finland. In terms of energy solutions and emissions, thoughts As a result of the Covid-19 pandemic, The company’s production plants are Risks our staff switched to remote work, not located in protected natural areas and goals of our partners where possible, and commuting and or in areas of high biodiversity value, Raisio’s most significant environmen- are in many respects business trips were suspended. This or in their immediate vicinity. All tal risks are the impacts of climate significantly reduced the climate the production plants are ISO 14001 change on, e.g. energy prices and in line with Raisio’s views. impact of commuting and travel. certified. the quality, availability and prices of

RAISIO PLC CORPORATE RESPONSIBILITY REPORT 2020 25 GOOD FOOD ENVIRONMENTALLY HEALTHY FOOD CLIMATE CHANGE AND SUSTAINABLE BASIS OF GRI PLAN FRIENDLY PACKAGING FOOD PROFESSIONALS CARBON NEUTRALITY FOOD CHAIN RESPONSIBILITY

CO2e EMISSIONS AND ENERGY WASTE AND RECYCLING

CO2e emissions 2020 2019 2018 Material efficiency Non-hazardous waste 2020 2019 2018 Direct CO2e emissions, 450 450 450 tonnes In 2019, Raisio was among the first to Recycling and recovery, tonnes 2143 1794 1407

Indirect CO2e emissions, 1150 1050 1150 join the food industry’s materials effi- Landfill, tonnes 53 32 0 tonnes ciency commitment in Finland aiming

Total CO e emissions, 1600 1500 1600 to reduce the environmental impact 2 Hazardous waste 2020 2019 2018 tonnes of manufacturing, distribution and Recycling and recovery, tonnes 304 282 272 CO2e emissions, t/tonne 0.01 0.01 0.02 consumption of food. Raisio’s material produced efficiency work focuses on packaging End treatment, tonnes 75 45 45 made of renewable materials, reducing Energy 2020 2019 2018 foodstuff and food waste, and making Total 2020 2019 2018 Energy, 1000 MWh 75 71 71 better use of production side and Total waste, tonnes 2575 2153 1724 waste streams. All these actions to- Renewable energy 35 36 37 Total waste, kg / tonne produced 18 18 15 gether reduce Raisio’s environmental Non-renewable energy 40 35 34 load. Energy, MWh/tonne 0.52 0.61 0.63 produced Production side streams were sur- veyed in 2020, and we were able to Electricity 2020 2019 2018 direct some of them to the production Electricity, 1000 MWh 34 29 29 of biogas. However, the work in the Electricity, MWh/tonne 0.24 0.24 0.26 utilisation of side streams continues. produced We also examined more closely the current production side streams and Heat 2020 2019 2018 invested in finding new packaging options with less plastic. More infor- Heat, 1000 MWh 41 42 42 mation about our packaging goal Heat, MWh/tonne produced 0.28 0.35 0.37 in the Environmentally Friendly Packaging section.

RAISIO PLC CORPORATE RESPONSIBILITY REPORT 2020 26 GOOD FOOD ENVIRONMENTALLY HEALTHY FOOD CLIMATE CHANGE AND SUSTAINABLE BASIS OF GRI PLAN FRIENDLY PACKAGING FOOD PROFESSIONALS CARBON NEUTRALITY FOOD CHAIN RESPONSIBILITY

WATER AND EFFLUENT

Water 2020 2019 2018 2017 Water, 1000 m3 145 192 167 166 Water, m3/tonne produced 1.0 1.6 1.5 1.4

Effluent 2020 2019 2018 2017 Effluent, 1000 m3 41 59 52 52 Effluent, m3/tonne produced 0.30 0.50 0.46 0.44

Water Water use and waste water volumes used by Raisio’s production plants is Water use and wastewater volumes have declined due to two investments, artificial groundwater from municipal vary greatly between Raisio’s different At Raisio, water is used, e.g. for the among other things. With the invest- water supply. plants. Consequently, variations in production of industrial steam and ment in the Raisioaqua’s fish feed production volumes greatly affect production processes. Most of the plant, cooling water was switched to Raisio’s operations generate small water consumption and the amount water used by Raisio is spent on the flow in a closed system, which saves amounts of wastewater, 0.3 cubic of wastewater at the Group level. company’s own energy production, water. Our investment in the conden- meters per tonne produced. Waste- i.e. the production of industrial steam. sate recovery system at the esterifi- water from all the plants and offices Despite the low starting level, our Industrial steam is widely used in our cation plant in 2019 has reduced the is conveyed through the municipal goal has been to reduce the specific productions and heating of buildings. volume of wastewater. sewer system to the wastewater treat- volume of wastewater by five per In Raisio’s productions, water is used ment plant. In the Raisio industrial cent from the 2017 level by the end of in small amounts. Water usage is All Raisio’s own production plants are area, wastewater is first treated in the 2023. This goal was achieved ahead of monitored regularly and the aim is to located in areas where water availabil- company’s own wastewater pre- schedule, already by the end of 2020. further reduce it. ity and purity are at good levels. Water treatment plant.

RAISIO PLC CORPORATE RESPONSIBILITY REPORT 2020 27 GOOD FOOD ENVIRONMENTALLY HEALTHY FOOD CLIMATE CHANGE AND SUSTAINABLE BASIS OF GRI PLAN FRIENDLY PACKAGING FOOD PROFESSIONALS CARBON NEUTRALITY FOOD CHAIN RESPONSIBILITY

SUSTAINABLE FOOD CHAIN

RAISIO PLC CORPORATE RESPONSIBILITY REPORT 2020 28 GOOD FOOD ENVIRONMENTALLY HEALTHY FOOD CLIMATE CHANGE AND SUSTAINABLE BASIS OF GRI PLAN FRIENDLY PACKAGING FOOD PROFESSIONALS CARBON NEUTRALITY FOOD CHAIN RESPONSIBILITY

Sustainable food chain Raisio’s products are made of responsibly produced raw materials. Sustainable raw material choices and the commitment of the supply chain to Raisio Supplier Code of Conduct promote the responsibility of the entire food chain. OUR GOAL

For us, it is essential to commit our Code of Conduct. However, all Raisio’s supply chain to the Raisio Supplier suppliers are committed to com- 2023 Code of Conduct and to ensure the pliance with ethical principles, for procurement responsibility. Raisio’s example through their own Code of own operations cover only a small Conduct. part of the value chain of products, so operational responsibility risks We promote the supply chain respon- are particularly related to the sibility, for example through supplier supply chain. audits and self-assessments and We promote the We expect by ensuring traceability and using responsibility commitment By the end of 2020, 95 (2019: 92) responsibility certified raw materials. of our entire to respect per cent of our subcontractors as We also use the BSCI risk country well as raw material and packaging classification that guides to procure supply chain human rights suppliers confirmed in writing to from low-risk countries. comply with the Raisio Supplier

RAISIO PLC CORPORATE RESPONSIBILITY REPORT 2020 29 GOOD FOOD ENVIRONMENTALLY HEALTHY FOOD CLIMATE CHANGE AND SUSTAINABLE BASIS OF GRI PLAN FRIENDLY PACKAGING FOOD PROFESSIONALS CARBON NEUTRALITY FOOD CHAIN RESPONSIBILITY

In the production of soy, palm oil and year, we launched two more Elovena® cocoa, risks related, for example to snack biscuit flavours in which palm 2020 2019 employees’ rights and environmental oil has been replaced by rapeseed oil. responsibility have been identified As for spreads, no alternative for 74% grains 69% greater than with other raw materials palm oil has been found with similar we use. Raisio’s goal is to purchase quality characteristics. Palm oil is fish meal and fish oil Raw 7% 9% only responsibility certified soy, palm needed in the spreads due to the materials 6% oils and fats 8% oil and cocoa to ensure responsibly product texture. used for produced raw materials. Raisio’s 5% milk 6% products All soy used by Raisio has been 4% plant proteins 5% responsibility certified since 2014 and palm oil since 2015. In 2020, 93 other Raisio aims 4% 3% (2019: 78) per cent of cocoa used by Raisio was UTZ certified. to reduce The total amount of used raw materials 150 million kilos in 2020 Raisio aims to reduce the amount the amount of products containing palm oil. In of products Raisio’s products, palm oil is mainly Responsible used in spreads and snack biscuits. containing raw materials In 2019, we started to modify the Elovena® snack biscuit recipes to palm oil Of raw materials Raisio uses in its Most of the raw materials are We report the raw materials used to replace margarine containing palm products, 88 (2019: 85) per cent are acquired from low-risk regions, such manufacture our products, both for oil by rapeseed oil. Rapeseed oil is plant-based. Grains − such as oat, as Finland and the rest of Europe. our own and for our subcontractors’ healthier because of the quality of wheat and rye − account for 74 (2019: Some raw materials are only avail- production. From its subcontractors, fat, and it is also a more responsible 69) per cent of raw materials. We use able from the higher-risk countries Raisio requires procurement respon- alternative. In 2019, we launched animal-based raw materials in, e.g. and then, a special attention is paid sibility and raw material traceability. four Elovena® snack biscuit flavours fish feeds and dairy-based Benecol® to the supplier’s procedures and All Raisio’s subcontractors are located baked without palm oil. The work drinks and yogurts. certifications. in Europe. continued in 2020, and during the

RAISIO PLC CORPORATE RESPONSIBILITY REPORT 2020 30 GOOD FOOD ENVIRONMENTALLY HEALTHY FOOD CLIMATE CHANGE AND SUSTAINABLE BASIS OF GRI PLAN FRIENDLY PACKAGING FOOD PROFESSIONALS CARBON NEUTRALITY FOOD CHAIN RESPONSIBILITY

Sustainable grain the handling and storage of grain, production among other things. Farmers are important partners for us, and we aim 97% of the grain we use in the food to further develop our cooperation. production is Finnish. Only durum wheat used in pasta products as well Based on the farmer survey conducted as small amounts of special wheat in the spring 2020, 98% of our grain are farmed outside Finland. suppliers are within the agricultural support system, which means they The supply chain of grain is short: we comply with a voluntary environ- procure grains directly from farms in mental programme. The programme Southwest Finland, and the grain is includes, for example, actions related delivered to our production directly to fertilisation, winter vegetation from the farmers’ grain warehouses cover and needs-based plant protec- without interim storage. 80% of the tion. Funding of the environmental wheat we use is produced in South- programme is partly national, west Finland, and the majority of oat, partly EU funding. Compliance with 75%, in Tampere region. Wheat is the programme is monitored by processed at the Raisio mill and oats the Finnish Food Safety Authority. at the Nokia mill. For our key raw Raisio recommends that our contract materials, transport distance is less farmers are involved in the agri- than 100 kilometres. environmental programme.

A significant part of grain comes According to Raisio’s contract farmers, from our contract farms, which Raisio contract activities encourage sustain- had several hundred in the contract able grain production. Our farmers see period 2019−20. We started the that further improvement is necessary contract farm audits in 2018. In the in the growing conditions of fields and audits, attention is paid to variety thus, carbon sequestration. selection, cultivation techniques and

RAISIO PLC CORPORATE RESPONSIBILITY REPORT 2020 31 GOOD FOOD ENVIRONMENTALLY HEALTHY FOOD CLIMATE CHANGE AND SUSTAINABLE BASIS OF GRI PLAN FRIENDLY PACKAGING FOOD PROFESSIONALS CARBON NEUTRALITY FOOD CHAIN RESPONSIBILITY

Farmed fish based solutions that also benefit the envi- tion, more phosphorus is removed removed from the Baltic Sea together Fish fed with Baltic Blend® can be on the principles of ronment and society. from the sea than the amount caused with the Baltic herring and sprat used labelled with Benella® brand when circular economy by the entire Finnish fish farming. In as feed raw material. It is over 72,000 the feeding is made using Raisioaqua’s Finnish fish farming can be load- addition, nitrogen load caused by the kilos more than the burden of the feeding concept that guarantees the Environmental efficiency is the neutral and produce healthy food farming is significantly reduced. Phos- entire Finnish fish farming in the health and environmental efficiency lifeblood of the sustainable, compet- based on the circular economy. Raisio- phorus is a vital nutrient for marine Baltic Sea during the same period. At of the fish. Benella® fish is raised itive fish production and of the blue aqua’s Baltic Sea feed is an example of environments, but in excess it causes the same time, the nitrogen load of based on the circular economy princi- growth based on water resources. this. Fish from the Baltic Sea are used eutrophication of natural waters. fish farming has decreased by 75%. ples by the Finnish farmers; it is good Raisioaqua, a Raisio Group company, is as raw materials in the manufacturing for the heart and for the environment. a Finnish fish feed manufacturer and of the Baltic Blend® feed produced in Our Baltic Blend feeds were launched According to the Natural Resources feeding expert that aims at providing Raisio. With Baltic herring and sprat in 2016. After that, a total of 350,000 Institute Finland, strong herring and Raisioaqua has been an active its customers with responsible used for the fish meal and oil produc- kilos of phosphorus have been sprat stocks in the Baltic Sea have operator in the Aalloilta ateriaksi been found to be sustainable, so (From the Waves to a Meal) project Baltic Blend® feed innovation their use as feed raw material is not launched in 2020. The project aims to harmful to natural fish stocks. This increase knowledge about today’s fish Fishmeal factory in Kasnäs Fishmeal Raisioaqua Feeding Fresh fish is also shown by the MSC (Marine farming and its impact on the Baltic and oil manufactures to farm the for consumers made of feeds fish for human Stewardship Council) certificate Sea, on livelihoods, and on us humans. herring and consumption sprat granted for fishing. The project was launched in the spring 2020 by three operators: Raisioaqua, Raisio’s fish feeds meet the ACS the only Finnish fish feed producer in Baltic herring/sprat as raw material (Aquaculture Stewardship Council) Finland, Kalaneuvos, the largest fish for fish meal standard for rainbow trout farming. smoker in the Nordic Countries, and and oil Phosphorus and nitrogen Compliance is assessed annually. Nordic Trout, the largest rainbow trout removed from the sea The requirements are met at com- farmer in Finland and Sweden.

Phosphorus and panies whose operations are based The message of the project is that, nitrogen removed with farmed fish on strict principles of responsible due to too strict regulation, licensed and sustainable aquaculture. The fish farming is declining in Finland at Phytoplankton bind Baltic herring and Zooplankton eat phosphorus Small amount of phosphorus company’s operations must be ethical, an alarming rate considering the clear sprat eat phytoplankton released from and nitrogen returned to the renewable, effective and transparent. benefits and small environmental zooplankton farming sea impact of the industry.

RAISIO PLC CORPORATE RESPONSIBILITY REPORT 2020 32 GOOD FOOD ENVIRONMENTALLY HEALTHY FOOD CLIMATE CHANGE AND SUSTAINABLE BASIS OF GRI PLAN FRIENDLY PACKAGING FOOD PROFESSIONALS CARBON NEUTRALITY FOOD CHAIN RESPONSIBILITY

Respect for we use various tools to assess human labour and child labour, and the areas: working conditions, work tioned in Raisio’s Global Human Rights human rights rights risks and impact and to employees’ right to equal treatment safety, environmental risks, freedom Policy, for example, by taking the risks identify actual and potential human and opportunities. Raisio is also com- of assembly, violation of workers’ into account already when selecting a Respecting human rights creates a rights problems. We regularly audit mitted to the ten principles of the UN privacy, complaints mechanisms, use supplier and by monitoring more closely base for our values and our Code of our suppliers and subcontractors Global Compact initiative regarding of child labour, and discrimination. the acquisitions from potential risk Conduct that guide our day-to-day and in the future, human rights will human rights, labour, environment In addition, the questions reflect the countries. To ensure the responsibility work. In 2020, a global human rights be an essential part of auditing. and anti-corruption. processes of suppliers in their own of the entire procurement chain, all the policy was defined for the Raisio Matters related to human rights subcontracting chain. The guide will chain operators have to work together. Group. It complements the company’s are also examined using a Supplier Through staff trainings, employees’ be developed and updated as we gain Code of Conduct and is applied in all Self-Audit form. The form is submitted knowledge and skills on human rights more knowledge and experience. Raisio’s single largest raw material Raisio’s Group companies globally. to Raisio at regular intervals and have increased. In 2020, we prepared group is grain, which is mainly procured always before starting as Raisio’s a guide to manage human rights Raisio’s biggest human rights risks from Finland. Foreign labour is rarely We require all our suppliers and supplier or subcontractor. risks in the supply chain. The guide are typical for the food industry. used on Finnish grain farms, which subcontractors to monitor the imple- includes, for example, human rights The major risks are related to long further reduces the risk of human rights mentation of human rights in their The Raisio Group complies with related questions that are used in the procurement chains and procurement violations. In terms of the production operations. We work together with applicable international and local supplier and subcontractor audits. of labour-intensive raw materials. The of soy, palm oil and cocoa, Raisio has suppliers and subcontractors to make laws in all of its operating countries. The questions cover the following risks are managed by the means men- identified that risks related to, e.g. sure that human rights are respected Raisio respects the UN declaration employees’ rights and environmental throughout the supply chain as well of human rights and the fundamen- responsibility are possible. This risk is as in Raisio’s own operations and tal rights at work as defined by the Raisio’s Global Human Rights Policy minimised by procuring responsibility products. International Labour Organization certified soy, palm oil and cocoa. (ILO). These rights cover freedom of is available on our website at All Raisio’s suppliers and subcontrac- association, the right to organise or Raisio is not aware of any human rights tors have to sign the Raisio Supplier not to organise, the right to collective www.raisio.com/en/responsibility violations related to its operations. Code of Conduct. When necessary, bargaining, the prohibition of forced

RAISIO PLC CORPORATE RESPONSIBILITY REPORT 2020 33 GOOD FOOD ENVIRONMENTALLY HEALTHY FOOD CLIMATE CHANGE AND SUSTAINABLE BASIS OF GRI PLAN FRIENDLY PACKAGING FOOD PROFESSIONALS CARBON NEUTRALITY FOOD CHAIN RESPONSIBILITY

% 2020 88% 97 100% 100% 93% 95% of raw materials of grain responsible responsible responsible of suppliers committed plant-based Finnish palm oil soy cocoa to the Raisio Supplier Code of Conduct

2019 85% 96% 100% 100% 78% 92%

RAISIO PLC CORPORATE RESPONSIBILITY REPORT 2020 34 GOOD FOOD ENVIRONMENTALLY HEALTHY FOOD CLIMATE CHANGE AND SUSTAINABLE BASIS OF GRI PLAN FRIENDLY PACKAGING FOOD PROFESSIONALS CARBON NEUTRALITY FOOD CHAIN RESPONSIBILITY

BASIS OF RESPONSIBILITY

RAISIO PLC CORPORATE RESPONSIBILITY REPORT 2020 35 GOOD FOOD ENVIRONMENTALLY HEALTHY FOOD CLIMATE CHANGE AND SUSTAINABLE BASIS OF GRI PLAN FRIENDLY PACKAGING FOOD PROFESSIONALS CARBON NEUTRALITY FOOD CHAIN RESPONSIBILITY

Basis of responsibility Raisio’s purpose, values and the Group Code of Conduct and other policies defined for the company form the basis for all our work. Our purpose Raisio’s values create the Food for foundation for all our work Health, Heart and Earth. COURAGE FAIRNESS DRIVE We have ambitious goals and the We act fairly and honestly. We have a desire to succeed. courage to boldly pursue them. Our open and consistent way of Opportunities and challenges We want to succeed together and working reinforces trust. What we inspire us. A good working we encourage each other. Close say is what we do. We also dare to atmosphere is based on respect cooperation enables better results. address difficult issues, and know and humanity. Good leadership, We dare to seize opportunities, to that feedback moves us forward. engagement and commitment make bold decisions and to learn We respect each other and value drive better performance. Our through experience. We have a each other’s work. success motivates us, and we positive can-do attitude. thank people for a job well done.

RAISIO PLC CORPORATE RESPONSIBILITY REPORT 2020 36 GOOD FOOD ENVIRONMENTALLY HEALTHY FOOD CLIMATE CHANGE AND SUSTAINABLE BASIS OF GRI PLAN FRIENDLY PACKAGING FOOD PROFESSIONALS CARBON NEUTRALITY FOOD CHAIN RESPONSIBILITY

PRINCIPLES AND POLICIES DEFINING RAISIO’S RESPONSIBLE OPERATIONS:

• Raisio Group Code of Conduct • Quality, Environment, Health and Safety Policy • Raisio Group’s Global Human Rights Policy • Raisio Group’s Supplier Code of Conduct • Raisio plc’s Disclosure Policy • Policy against corruption • Related Party Transactions Policy Raisio Code of Conduct • Insider Guidelines • Notification of misconduct Raisio’s Board of Directors has Getting familiar with Raisio Code of its ten principles concerning human approved the Raisio Code of Conduct Conduct is part of the induction of all rights, labour practices, environment that applies to all of the Raisio Group’s new employees. We have an online and corruption. operations, personnel, management, training on the Code of Conduct in guided by superiors and the company’s can report any misconduct or Board of Directors and Supervisory Finnish, English, Polish and Russian. legal department. suspected misconduct to the imme- Board. We are committed to comply The training is compulsory for all our Ethical conduct diate superior or his/her superior. with the Code of Conduct in our work employees. At the end of 2020, 81 Raisio has clear instructions for Employees can also report their and when representing the company. (2019: 81) per cent of the staff had Ethical conduct is defined in the reporting misconduct, and employees suspicions of misconduct using a Raisio Code of Conduct guides our completed the training. Raisio Code of Conduct. Ethical and have the opportunity to bring their separate e-mail address; all the day-to-day work and set a founda- legal activities are also guided by the concerns and observations to the reports are investigated with absolute tion for profitable and responsible Raisio is committed to the UN Global company’s policies. In case of any company’s senior management, confidentiality, taking into account operations. Compact’s sustainability initiative and questions, employees are primarily anonymously if necessary. The staff the requirements of local legislation.

RAISIO PLC CORPORATE RESPONSIBILITY REPORT 2020 37 GOOD FOOD ENVIRONMENTALLY HEALTHY FOOD CLIMATE CHANGE AND SUSTAINABLE BASIS OF GRI PLAN FRIENDLY PACKAGING FOOD PROFESSIONALS CARBON NEUTRALITY FOOD CHAIN RESPONSIBILITY

BREAKDOWN OF RAISIO’S ECONOMIC VALUE

2019 178 M€ 24 M€ 25 M€ 20 M€ 3 M€

Net sales 236 M€

2020 174 M€ 25 M€ 21 M€ 29 M€ 6 M€ Net sales 234 M€

SUPPLIERS AND PERSONNEL SHAREHOLDERS INVESTMENTS PUBLIC PRODUCTION salaries and fees dividends SECTOR purchases of raw income taxes materials, energy and services as well as depreciations We describe Raisio’s financial performance in more detail in the Annual Review published as a separate report.

RAISIO PLC CORPORATE RESPONSIBILITY REPORT 2020 38 GOOD FOOD ENVIRONMENTALLY HEALTHY FOOD CLIMATE CHANGE AND SUSTAINABLE BASIS OF GRI PLAN FRIENDLY PACKAGING FOOD PROFESSIONALS CARBON NEUTRALITY FOOD CHAIN RESPONSIBILITY

Raisio’s value chain

Raisio’s value chain extends from Raisio’s largest raw material group At the higher end of the consumer farmers suppliers subcontractors primary food production to consumers. is grains that the company mainly products value chain, Raisio influenc- We are responsible for the responsibility purchases from Finland. Some of the es consumers communicatively, for of our own operations and products Group’s branded products are made example, through nutrition-related Raisio Group and we strive to produce the most by subcontractors who work closely information, packaging recycling responsible foods and feeds possible. together with Raisio. Their agree- labels, recipes and tips how to use This is easier with our own operations ments specify, for example, the quality the products. Raisio is engaged in a while the opportunity to influence requirements of raw materials used. continuous dialogue with consumers, food and food ingredients fish feed and degree of interaction vary in other for example through social media parts of the value chain. Raisio’s ability Understanding consumer needs and and customer service channels. and willingness to develop responsi- eating habits plays a key role in the Consumers are interested in healthy fish farmers ble foods and fish feeds promote the product range development. Raisio food, the origin of raw materials sustainable food chain. closely examines consumer behaviour and the recyclability of packaging – and changing needs. This way, Raisio the responsibility of Raisio’s brand wholesalers retail industrial customers Raisio affects the beginning of the can provide retailers with interesting in general. value chain, i.e., its suppliers, by and reliable branded products that following the company’s responsi- meet consumer needs. For Raisio, it Raisio is a forerunner in responsible stores horeca impulse channels ble procurement principles. Raisio is particularly important to develop fish farming. Raisioaqua’s Baltic expects its suppliers to commit to the its brands so that they continue to Blend® fish feed innovations, feeding company’s Supplier Code of Conduct interest retailers and consumers. concepts and the Growth Sonar concerning, for example, environmen- Trade organisations, catering com- application for the fish feeding plan- consumers tal responsibility, working conditions panies and industrial customers set ning and the monitoring of farming in accordance with international us criteria regarding the product results promote the sustainability of regulations, prohibition of child and responsibility and require reporting of fish farming. forced labour, and anti-discrimination. responsibility issues.

RAISIO PLC CORPORATE RESPONSIBILITY REPORT 2020 39 GOOD FOOD ENVIRONMENTALLY HEALTHY FOOD CLIMATE CHANGE AND SUSTAINABLE BASIS OF GRI PLAN FRIENDLY PACKAGING FOOD PROFESSIONALS CARBON NEUTRALITY FOOD CHAIN RESPONSIBILITY

STAKEHOLDERS’ STAKEHOLDER INTERACTION CHANNEL KEY TOPICS IN 2020

Continuous and open interaction in the work Covid-19 pandemic and its impact on work and community, appraisal discussions, trainings, staff working methods, new virtual ways of working, Personnel info, intranet, working groups and project work interaction in virtual work, processes and clarification of responsibilities, values, innovation

Consumer service, social media, brand websites, Healthiness of food; renewals of Elovena®, Nordic® Dialogue with newsletters, advertising, media communication, and Benecol® brands; product packaging and stakeholders Consumers consumer studies, product demonstrators recyclability; raw material responsibility; Protection of the Baltic Sea, benefits of fish farming for the environment and human health Active stakeholder dialogue is part of Raisio’s corporate responsibility. This allows us to broaden our understand- Direct customer contacts, websites, events, Product packaging, recyclability and eco-friendliness Customers e-newsletters of packaging; domesticity as a topic of discussion in ing of how different stakeholders see e.g. retailers, wholesalers, Finland; product healthiness; carbon-neutral produc- our strategy, targets and operations. bakeries, industrial and catering tion; fish farming and farming results; environmental We want to be extremely sensitive to customers, fish farmers impact and benefits of fish farming; raw material responsibility; environmental targets the preferences and expectations of consumers and customers; continuous trend monitoring is essential for us. Financial statements in the form of stock Raisio’s strategy and investments, new markets and exchange releases and through other financial new product categories, Brexit, Covid-19 pandemic, Shareholders, institutional reporting, Investor section on the website. Dialogue oats as raw material, corporate responsibility The most material themes for investors and analysts with investors and analysts using virtual meeting Raisio’s responsibility work have opportunities, e.g. annual general meetings, road been defined through a stakeholder shows and management meetings analysis. Raisio’s key stakeholder groups are personnel, consumers, Meetings, influencing in organisations, Raisio’s strategy and investments, Raisio’s employing customers, shareholders, suppliers Public authorities, see: Raisio’s memberships effect, fish farming permits, outdated fish farming regulation, benefits of fish farming for the Baltic Sea, and subcontractors, authorities and interest groups, networks opportunities of fish farming to recycle and remove various organisations, media as well the Baltic Sea nutrients as schools and institutions.

RAISIO PLC CORPORATE RESPONSIBILITY REPORT 2020 40 GOOD FOOD ENVIRONMENTALLY HEALTHY FOOD CLIMATE CHANGE AND SUSTAINABLE BASIS OF GRI PLAN FRIENDLY PACKAGING FOOD PROFESSIONALS CARBON NEUTRALITY FOOD CHAIN RESPONSIBILITY

STAKEHOLDERS’ The year 2020 was marked by the STAKEHOLDER INTERACTION CHANNEL KEY TOPICS IN 2020 virtual implementation of dialogue and meetings; we organised both Direct contacts, meetings, audits, Supplier Code Contract farming and contract models, virtual meetings and events. Suppliers, contract farmers, of Conduct, supplier self-assessments, contract grain price, environmental issues, Physical encounters were limited subcontractors farmer events, fairs, e-newsletter to farmers responsibility, quality systems to the minimum necessary. We will continue to use these new tools Direct contacts, interviews, releases, social media, Raisio’s strategy and investments, Raisio’s and meeting models, as they are websites. Press conferences, normally included in employing effect, Brexit, Covid-19 pandemic, considered to enable dialogue, even Media the interaction channels, were not organised due corporate responsibility, benefits of fish broadening it. to the Covid-19 pandemic farming for the Baltic Sea

The events of the exceptional year Sponsor schools, speaker visits, projects, research Career opportunities, responsibility, oat also became the topic of many stake- collaboration, cooperation through Raisio’s Research properties, digitalisation in fish farming, Schools and institutions Foundation. Company visits, normally included in the fish feed as part of circular economy food holder discussions. interaction channels, were not organised due to the Covid-19 pandemic

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Non-profit support

In addition to the distribution of snack bars to the UK National Health which comprehensive school children the company’s financial value, Service. The donation was distributed get positive experiences of working Raisio’s social responsibility is seen among 34 hospitals. In Finland, Raisio life, economy and society. We contin- in the support of various non-profit donated Elovena® snack biscuits and ued this activity aimed at sixth and organisations. We have selected the instant porridges to the staff of the ninth graders. organisations so that they fit our intensive care units of the University values and strategy. Central Hospitals. In the Turku region, we were also involved in the Beyond 2030 The Raisio Group and Elovena® In 2020, Raisio was sponsoring the Challenge science competition for worked together with Venner, an launch of the Unique Archipelago young students. The aim of the organisation supporting families with Sea project. The project aims to find competition was to use technology children. Venner delivers food boxes ways to save the Baltic Sea from eu- and science to develop solutions to low-income families with children; trophication. The Unique Archipelago that save the planet and man and the boxes contain ingredients and Sea operation is initially a five-year to encourage the upper secondary recipes for easy-to-prepare meals. project launched by Centrum Balticum education students in Southwest In the challenging coronavirus year, and it aims to raise the profile and Finland to immerse themselves in food aid was high on the wish lists prestige of the Archipelago Sea. It the world of science and technology of low-income families. also seeks to promote various actions as well as find numerous study that improve the cleanliness of the and career opportunities of these In the difficult coronavirus situa- Archipelago Sea. fields. The Raisio Group joined the tion of the spring, Raisio wanted to project as one potential workplace encourage healthcare personnel in Raisio has been a partner of the for future professionals. The competi- Great Britain and Finland. Together Yrityskylä entrepreneurship learning tion showed the ability of young with Gemsatwork, Benecol Limited environment in Finland since 2013. people to innovate and combine donated a total of 66,420 Benecol® Yrityskylä is a learning environment in science and technological solutions.

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Numbers indicate the importance RAISIO’S MOST IMPORTANT according to the stakeholders. RESPONSIBILITY THEMES In our responsibility work, we focus on the most material themes that have been identified and prioritised through a stakeholder analysis. High

1 Healthy and natural Sustainable food chain 2 1 Uncompromised product safety 8 Traceability of raw materials 4 3 5 4 Use of natural flavors and colorants 9 Environmentally friendly product packaging 6 and avoiding additives 11 Waste minimization in production 7 8 7 Clear and understandable 17 Responsible supply chain management 10 9 product markings 19 Local ingredients and raw materials 11 14 Lower sugar content products 20 Sustainable product innovations 13 14 23 Plant-based ingredients 21 Use of renewable energy in production 15 12 16

Responsible Workplace safety 19 18 17 business conduct and wellbeing 20 2 Acting according to ethical principles 3 Improving employee well-being 21 Level of stakeholder concern 22 12 Responsible tax paying and planning 5 Preventing work-related accidents 13 Responsible product marketing 6 Employee competence development opportunities 23 15 Prevention of human trafficking 10 Ensuring equality and non-discrimination in the supply chain in the workplace 18 Business performance 16 Promoting development of open company culture Low 22 Promoting work-life balance Low Impact on Raisio Group High

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RAISIO’S RESPONSIBILITY MANAGEMENT MODEL

Monitoring the implementation of responsibility; Board of Directors confirming the material themes and key principles.

Responsibility Oversees company’s compliance with sustainability issues Sustainability Committee as part of the Supervisory Board’s task to supervise the management model of the Supervisory Board corporate administration run by the Board and CEO. Raisio’s responsibility management model has been complemented Board of Directors’ Auditing the non-financial report as part of with a new Supervisory Board’s Audit Committee the Board of Directors’ report. Sustainability Committee. Its task is to supervise the compliance President and CEO and with the company’s responsibility In charge of the Raisio Group’s Corporate Responsibility the Group Executive as part of the company’s strategy. and the implementation of responsi- Committee bility work as part of the Supervisory Board’s duty to supervise the corpo- Vice President, Legal Leading the Raisio Group’s responsibility work; in charge of the rate administration run by the Board Affairs and Corporate progress of the responsibility programme, the Good Food Plan. and CEO. Responsibility

Developing and coordinating the Raisio Group’s corporate The Supervisory Board’s Sustainability Responsibility responsibility work. Consulting and assisting the entire Committee convened twice in 2020. Working Group organisation to carry out the Good Food Plan. In charge of the responsibility reporting and communications. The group brings valuable external insight into Raisio’s responsibility In charge of the practical organization and implementation Responsibility work from people that are well of the activities in the Good Food Plan’s 5 key projects and steering groups acquainted with the company and the achievement of the goals. the food industry sector.

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RAISIO PLC OR ITS SUBSIDIARIES ARE MEMBERS IN THE FOLLOWING ORGANISATIONS:

• The Finnish Association of Academic Agronomists • RSPO, Roundtable on Sustainable Palm Oil • The American Oil Chemists’ Society • Ruokatieto Yhdistys ry • Boreal Plant Breeding Ltd • Leader Action Group I samma båt – samassa veneessä • The Finnish Food and Drink Industries’ Federation (ETL) • The Association for Finnish Work • ETS, Elintarviketieteiden Seura • FACG, The Finnish Anti-Counterfeiting Group • FBTA, Finnish Business Travel Association • The Finnish Investor Relations Society • Food and Drink Federation (Great Britain) • Finnish Fish Farmer’s Association • Food Drink Ireland (IBEC) • The Finnish Oat Association • The Finnish Association for Human Resource Management • Finnish Chemical Society • The National Emergency Supply Agency (NESA) • Finnish Association of • ICC, International Chamber of Commerce Purchasing and Logistics LOGY • IFT Institute of Food Technologists • The Finnish Packaging Association • IGD - Institute of Grocery Distribution (Great Britain) • STY, The Finnish Association for • International Plant Sterols and Stanols Association (IPSSA) Industrial Property Rights • Excellence Finland • Suomen Viljakauppapaikka Oy • Water Protection Association of Southwest Finland • Suomen Viljateknikkojen seura • The Finnish Cereal Committee (VYR) of the Ministry • Procurement, sales and logistics advisory board of Agriculture and Forestry of the Turku University of Applied Sciences • Vesiviljelyn kehittämisryhmä (Working Group on • Turku Chamber of Commerce Aquaculture) of the Ministry of Agriculture and Forestry • Turun Kauppakorkeakouluseura ry • Non-Profit Organisation (Turku School of Economics) Eesti Taaskasutusorganisatsioon (ETO) • Turun Liikemiesyhdistys • The Finnish Association for Corporate Patent Agents • Varsinais-Suomen osakesäästäjät ry. • Pro Ruis ry • Varsinais-Suomen Sydänpiiri ry. • PSK Standards Association • The Federation of Professional and • RTY, The Association of Clinical and Public Health Managerial Staff YTN, Food industry Nutritionists in Finland • Ålands Fiskodlarförening rf • RTRS, Roundtable of Responsible Soy

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GRI

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We report in accordance with the GRI Standards

Raisio’s Corporate Responsibility Report is based on the Good Food Plan themes. The report has been prepared in accordance with the GRI Standards: Core option. The report has not been assured by a third-party.

Raisio reports on its corporate respon- sibility performance as a Group and the reporting covers all the Group’s operations. The comparison figures include only continuing operations. The Group’s boundaries include the parent company, Raisio plc, its subsidiaries and the subsidiaries owned by them that are listed in the financial statements.

Raisio’s Corporate Responsibility Report includes the effects of the Group’s own operations.

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GRI CONTENT INDEX

UN GLOBAL UN GLOBAL CODE GRI CONTENT LOCATION FURTHER CODE GRI CONTENT LOCATION FURTHER INFORMATION COMPACT INFORMATION COMPACT

Organisation profile Strategy

Name of the reporting Statement from the 102-1 102-14 3 x organisation 1, 2 senior decision-maker

Primary brands, products Key impacts, risks 102-2 2 102-15 15, 20, 25, 30, 31, 32, 33, 39 and service and opportunities

Location of the organisation’s 102-3 headquarters 2 Ethics and integrity

The countries where the Values, principles, standards 102-4 2 102-16 36, 37 x organisation operates and norms of behaviour

Nature of ownership Mechanisms for advice and 102-5 2 102-17 37 x and legal form concerns about ethics

102-6 Markets served 2 Governance

Corporate Governance 102-7 Scale of the organisation 2 and Annual Review 102-18 Governance structure Statement

Executive-level responsibility 102-8 Information on employees 21, 22 102-20 for economic, environmental 44 and other workers and social topics

102-9 Supply chain 39 102-35 Remuneration policies Remuneration Statement

Significant changes to the 102-10 No significant changes 102-38 Annual total compensation ratio 21 organisation and its supply chain

102-11 Precautionary principle 15, 20, 25, 30, 31 or approach Stakeholder engagement

102-12 External initiatives 37 102-40 List of stakeholder groups 40, 41

102-13 Memberships of associations 45 102-41 Collective bargaining agreements 21

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GRI CONTENT INDEX

UN GLOBAL FURTHER UN GLOBAL CODE GRI CONTENT LOCATION FURTHER CODE GRI CONTENT LOCATION INFORMATION COMPACT INFORMATION COMPACT

Identifying and selecting 102-42 40 102-55 stakeholder groups GRI content index 46

102-43 Approach to stakeholder engagement 40, 41 102-56 External assurance No external assurance

102-44 Key topics and concerns raised 40, 41 Economic impacts

Direct economic value Reporting practice 201-1 38 generated and distributed

Entities included in the Proportion of spending on We report grain purchases 102-45 Annual Review 204-1 31 consolidated financial statements local suppliers from Finnish farmers

Defining report content and Communication and training 102-46 46 205-2 about anti-corruption policies Annual Review x topic boundaries and procedures

102-47 List of material topics 43 Environmental impacts

We report raw materials 102-48 Restatements of information No restatements 301-1 Materials 30, 31, 34 x used in our products

Raisio reports Figures for energy and 102-49 Changes in reporting No significant changes 302-1 Energy consumption 26 electricity consumption x continuing operations in 2019 specified

Figures for energy and 102-50 Reporting period 2020 302-3 Energy intensity 26 electricity consumption in 2019 specified

Figures for energy and 102-51 Date of the most recent report 3/2020 302-4 Reduction of energy consumption 26 electricity consumption x in 2019 specified

102-52 Reporting cycle Annual 303-1 Water consumption 27 x

Contact point for questions Operational sites in areas 102-53 [email protected] 304-1 25 x regarding the report of high biodiversity value

Claims of reporting in accordance In accordance with the GRI 102-54 305-1 Direct GHG emissions 26 x with the GRI Standards Standards: Core option

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GRI CONTENT INDEX

UN GLOBAL CODE GRI CONTENT LOCATION FURTHER INFORMATION COMPACT

305-2 Energy indirect GHG emissions 26 x

305-4 GHG emissions intensity 26 x

305-5 Reduction of GHG emissions 26 x

306-1 Effluent 27 x

Waste figures for 306-2 Waste 26 2019 specified

Non-compliance with No non-compliance issues x 307-1 environmental laws and regulations

Social impacts

New employees hires and 401-1 21 x employee turnover

No distribution 21 x 403-2 Injuries and occupational diseases by gender

404-3 Development discussions 21 x

Diversity of governance bodies 21 x 405-1 and employees Food processing, sector disclosures

Compliance with responsible FP1 29 x procurement principles

Raisio reports on use of FP2 Certified raw materials 30, 34 responsibility certified x raw materials

Products manufactured in FP5 15 certified sites

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