BUSINESS PLAN 2019-20 Contents Page Science North Impact Appendices The Importance of Science North to the Tourism Industry .............................. 3 Science North in Northern Ontario ....................................................................... 4 Appendix A: Board and Committee Organizational Expanding and Deepening Engagement with Indigenous Audiences .............. 5 Chart Science North International Sales Impact ............................................................. 6 2019-20 Business Plan Appendix B: Staff Organizational Chart Executive Summary ........................................................................................................ 8 Mandate and Vision ..................................................................................................... 16 Appendix C: Review of 2018-19 - Strategic Priorities Strategic Directions ....................................................................................................... 17 and Goals Environmental Scan ...................................................................................................... 22 Strategic Priority #1 Review of 2018-19 – Operational Performance ........................................................ 35 Strategic Priority #2 Review of 2018-19 – Capital Activities ...................................................................... 39 Strategic Priority #3 Current and Forthcoming Plans 2019-20 – Strategic Priorities and Goals .......... 41 Strategic Priority #4 Strategic Priority #1 ................................................................................................ 41 Strategic Priority #5 Strategic Priority #2 ................................................................................................ 47 Strategic Priority #3 ................................................................................................ 52 Appendix D: Business Plan Financials Strategic Priority #4 ................................................................................................ 56 Operating Forecast (through 2021-22) Strategic Priority #5 ................................................................................................ 60 Attendance and FTE Forecast (through 2021-22) Current and Forthcoming Plans 2019-20 – Operational Performance ................. 65 Proposed Transfer Payment Cash Flow Current and Forthcoming Plans 2019-20 – Capital Activities ............................... 69 Contingency Plan .......................................................................................................... 71 Appendix E: Asset Management Plan Cash Flow ....................................................................................................................... 72 Resources Needed to Meet Priorities and Goals ....................................................... 73 Appendix F: Risk Assessment Human Resources ......................................................................................................... 77 Communications Plan – 2019-2020 ........................................................................... 79 Appendix G: 2019-20 Performance Measures Three-Year Operating Financial Forecast – 2019-20 to 2021-22 ........................... 83 Three-Year Capital Forecast – 2019-20 to 2021-22 .................................................. 84 Science North is an agency of the Government of Ontario. Information Technology (IT)/Electronic Service Delivery (ESD) Plan ................ 91 IMAX® is a registered trademark of IMAX Corporation. Initiatives Involving Third Parties .............................................................................. 93 1 Science North 2019-20 Business Plan (March 31, 2019) Science North Impact • The Importance of Science North to the Tourism Industry • Science North in Northern Ontario • Expanding and Deepening Engagement with Indigenous Audiences • Science North International Sales Impact 2 Science North 2019-20 Business Plan (March 31, 2019) 3 Science North 2019-20 Business Plan (March 31, 2019) 4 Science North 2019-20 Business Plan (March 31, 2019) 5 Science North 2019-20 Business Plan (March 31, 2019) 6 Science North 2019-20 Business Plan (March 31, 2019) 2019-20 Business Plan 7 Science North 2019-20 Business Plan (March 31, 2019) Executive Summary 2018-19 marked the first year of Science North’s new 5-year Strategic Plan (2018-2023). The new Strategic Plan built on the successes of the previous 5 years and the significant gains achieved in meeting Science North’s vision, purpose and priorities. The 2019-20 Business Plan focuses on 5 key priorities, 15 goals, and corresponding actions, and results directly linked to the Science North’s Strategic Plan. This business plan, approved by the Board, will focus the organization’s resources to meet and exceed benefits to the Government of Ontario by driving success, capitalizing on Science North’s strengths and opportunities, and overcoming challenges. This plan will benefit Science North audiences and clients, including communities throughout Northern Ontario, partners, stakeholders and funders, including the Ministry of Tourism, Culture and Sport (MTCS). The Ontario Government’s mandate for Science North is the underpinning of both Science North’s Strategic Plan and its annual business plan. Science North ensures that its priorities, goals, key performance indicators and resources are in alignment with the government’s mandate for its sector. Science North is faced with unique challenges - the large Northern geographic region the organization serves, the market size, changing demographics, limited economic growth and access to a skilled workforce. Additionally, Science North delivers on the high expectations of the Centre’s visitors and customers, while maintaining fiscal and accountable responsibility. With limited increases in MTCS government funding, the organization is focused on finding new and creative ways to fund and achieve the Science North Vision. This Business Plan provides an update on progress made in 2018-19, as well as planned activities and targets for the 2019-20 fiscal year. In developing this Business Plan, Science North conducted extensive internal and external research and developed action plans to build on opportunities, mitigate challenges and realize the priorities and goals of the Strategic Plan, for the benefit of the people Science North serves and for the Government of Ontario. 2018-19 Highlights Science North has focused on implementing a strong 2018-19 business plan to drive the organization forward in keeping with its 2018-23 Strategic Plan, and to build and serve its audiences. Projected achievements on performance measures in the 2018-19 business plan are outlined in the section entitled “Review of 2018-19– Strategic Priorities and Goals”. Below are some highlights of projected achievements for the 2018-19 business cycle. Science North, Northern Ontario’s Science Centre Science North’s presence in Northern Ontario has significantly expanded to reach more communities than ever in its 35 years of serving the North. In 2018-19, record attendance was achieved in visits to First Nation communities, summer science camp experiences, outreach visits in Northern Ontario and teacher workshops. As well as in partnership-led experiences such as science festivals and Northern Nature Trading (NNT) experiences. The reach of Summer Science Camps has grown from 800 youth in 2009 to 3,019 youth ages 4 to 14 in 35 communities during summer 2018. This included girls’ summer science camps supported by an NSERC Promoscience grant, offered in eight communities and engaging 218 girls in week- long science activities that celebrated women in STEM careers. 8 Science North 2019-20 Business Plan (March 31, 2019) A record number of outreach programs were delivered across Northern Ontario in 2018-19. Funding from both provincial and federal governments, supported program development, equipment and delivery that allowed over 45,000 students in public schools to participate in coding, math and science innovation programs. Throughout the summer, Science North’s Science EnRoute program brought hands-on experiences to festivals, fairs, libraries and Provincial Parks, visiting 83 communities and reaching 25,000 people. These results exceeded the target by 23%. With the support of the federal government’s CanCode and NSERC Promoscience funding programs, and financial support from TD Bank and the Aboriginal Peoples Television Network (APTN), Science North outreach staff will overachieve its 2018-19 Indigenous Initiatives goals of bringing outreach programs to First Nations schools and communities by significantly increasing the number of program delivery days and surpassing the expected number of First Nations students involved in Science North programs. Through a partnership with the Four Rivers Environmental Management Group, Science North spent five days providing hands-on science in Nibinamik First Nation, a remote community in Ontario’s Far North where staff engaged with 40 youth in activities on the land, weaving traditional ecological knowledge with western science. Science North’s presence continues to flourish in the Northwest and Thunder Bay regions, as staff from Science North’s Thunder Bay base continue to provide communities with science experiences through ‘Nerd Nites’, science clubs for the Boys and Girls Club participants, March Break programming and PA day and holiday programs for kids. As well, Science North held the 7th annual Thunder Bay Science