Bus Rapid Transit {BRT) Fare Policy and Enforcement Recommendations

1 of 19 Concept BRT Fare Collection Concept of Operations ~ Off-board Fare Collection at Station Platform

~ Cash Customer - Ticket Vending Machines

~ Purchase Ticket at Platform via TVM ~ Cash/Credit/Debit

~ Clipper Customer - Card Readers on Platforms

~ Load Cash on Card in Advance

~ Pay and validate fare at Station prior to boarding

~ Passengers Boarding - 5 door boarding

~ Curb side boarding - 3 door boarding

~ Center platform - 2 door boarding

~ Faster Boarding/ Less Dwell Time

2 of 19 Concept - Diagram

• TVM ~• Validate • Board Bus

60'-0il

3 of 19 Peak Periods - Prepayment >- Heavy loads prevent payment at driver > Operator not able to monitor payment >- Fare box payment not feasible

4 of 19 Off-Peak Alternative )-Less crowded buses )-Passengers pay fares on-board )-Farebox - cash fares )-Clipper reader - e-cash fares )-Fare enforcement options: )-Operator monitors fare payment ~ Fare inspectors monitor fare payment

5 of 19 Fare Enforcement - Prepayment Proof of Payment Concept ~ Clipper Cards ~ Mobile Readers Verify Validation ~ Paper Tickets from Platform TVM's ~ Visual or Mobile Reader Inspection ~ Random Inspection ~ Citation for Non Payment of Fares

6 of 19 Fare Enforcement - Off-Peak Fare payment at farebox ~ Clipper Cards )-Tap smart card at reader in front of bus ~ Cash )- Payment of fares at farebox ~ Operator monitors fare payment or ~ Fare inspectors conduct random inspections ~ Citation for Non Payment of Fares

7 of 19 Fare Inspectors

>- Contracted Non Sworn Security ~ No Weapons >- Coordinated Effort with Sheriff >, 3 Shifts >- Working in pairs

8 of 19 Pl anned Fare Inspectors

Number Hours Shift Hours Total Hours Total Hours per Week per Month Team A-Day 2 0500 to 1300 8 80 336

Team B- Night 2 1500 to 2300 8 80 336

Team-C Relief 2 As Needed 8 80 336 Team Total 6 16 Hours/Day 24 240 1008

Item Cost I

Total Burdened Cost Estimate $105,248 Annual Salary and Benefits $81 ,041 Estimated Annual OT per Employee $8,000 Total Cost 6 Fare Inspectors $631 ,488

9 of 19 nalysis of Fare Inspector Requirements

Annual Revenue Miles - 1,170,624 Annual Revenue Hours - 66,230 )-20% of revenue hours Proof of Payment Inspections

~ Fare inspectors required - 6.36 ~ Annual cost - $794, 760

~ 10% of revenue hours Proof of Payment Inspections

~ Fare inspectors required - 3.18 ~ Annual cost - $397,380 )-Industry standard - 10% of revenue hour inspections

~ Increased inspections for difficult areas

10 of 19 Sheriff Deputies

Two Dedicated Deputies ~ Overlap with Fare Inspectors ~ Respond to PC 640 and other Related BRT incidents

11 of 19 Fare Co ll ection Costs Service, Staffing, Infrastructure and Materials Costs (Corridorwide & Station) 20% - Fare Annual Escalation 222".4 Corridor-Wide Elements Enforcem ent Stattmg $1,079,453 Labor & Fringe per - Position/Function Position Positions Annual Cost (2014) Annual cost 120181 safeMSecuritv Officer (Deoutv Sherim $178,601 2 $357,202 $389,99'1 Fare Enforcement $105,248 6 $631,488 I~ $689,45~ $100,000 2 $200,000 ~~::~ Ena.i~~(l~~~tion Savi...... $218,361 11 '" 1•1:1:11.-i:11 -~-:• Contracted Maintenance Position/Function Annual cost (20141 Annual Cost 12018) Systems Equipment: $170,000 $185,60€ central control SS0,000 TSP $120,000 Fiber Optic conduit $23,750 $25,93( Bus Traffic SionalS S800 44 $35,200 $38,431 Traffic Signals new. assume 50% obligation) $400 124 $49,600 $54.1~ 1•• u14r.1.. · • . , 111 11, .,._.,.Jill . '"'' •• r. . ,:... ,.. .. Materials, Supplies and Utilities Position/Function Annual Cost (2014) Annual Cost (2018) utilities: $30,000 $32,754 Sicinal & Licihtinci Meter $5,000 Signal & Lighting EledricaJ $25,000 Materials and Suoolies Allowance $20,000 $21,831 U J,;)j· • ...... :,.111 , .,

Infrastructure Costs Position/Function Annual Cost (2014) Annual Cost 120181 BRT Pavement Delineation $22,000 $24,02( BRT Sianaae $45,000 $49,131 Bus_ ~ds an~ cu.~

Total Corridor-Wide Costs $1 ,604,240 $1,751,511

12 of 19 Fare Collection Costs Fare Collection station Elements Contracted Maintenance for stations &stati onE quipment Equipment Position/Function • Maintenance station structural Maintenance (Weekfy ilspedion, repair of damaged equipment &amen ities) • $600,000 • Revenue collection • $354,835

Materials, Supplies andU tlllties Position/Function Annual Cost 2018 utilities: $12,000 $5,000 $5,000 $60,000

13 of 19 Fare Citations - Current Process

Fare Evasion 640 (c)l PC ~ Sheriff Sends to Court ~ Court Processes ~ Warrant/Non Payment ~ No Funds from Paid Cite to District

14 of 19 Parking Citations - Current Process

Parking Citations )-Sheriff Writes Citation > Sheriff's Sergeant Reviews Appeals )-2nd Review- Administrative )-Last Appeal Process through Courts )-Percentage of cite paid to AC Transit

15 of 19 BRT Fare Violations

Option 1 - Court Processes Citation?

or

Option 2 - Internal Adjudication?

16 of 19 Option #1 - Court Processes Citation

~ Maintain Current Policies - Fare Evasion » Sheriff Sends to Court » Court Processes » Warrar1t/Non Payment » No Funds from Paid Cite to District

17 of 19 Option #2 - Internal Adjudication AC Transit Administration Processing ~ Develop policy for processing fare evasion citations ~ Hire internal adjudication staff > Retired judges > Administrative staff ~ Fare evasion citation payments processed

18 of 19 Questions?

19 of 19