Find your local
Sheerness Herne Bay Whitstable Sittingbourne Faversham Canterbury
Charing Deal Wye Dover Ashford
Woodchurch Folkestone
Tenterden Hamstreet
Keep Faster treatment this guide for non life-threatening safe! accidents and injuries
Suspected Burns Sprains Cuts Minor eye fractures and scalds and strains and bruises problems
Get treated faster - find your nearest minor injury service Faster treatment of non-life threatening injuries Walk-in minor injury units Many everyday injuries can be treated faster at your local minor injury unit. (no need to call ahead) Find yours today—you never know when you might need it. X Suspected broken bones or fractures: Check listing for ray services For services in the Ashford area, look at the blue list for GP practices with minor injury services. These are open to non registered patients on Children over one with a minor injury Sprains and strains weekdays— simply call ahead before attending. For services in the rest Minor eye injuries and infections Dressings of east Kent, or if you think you need an X-ray, see the red list. Minor back, shoulder or chest injuries Cuts and wounds GP practices with minor injury services Minor burns and scalds Minor head injuries Insect and animal bites Wound infections To attend, please call the number given Daily: 24 hours For recent injuries less than 48 hours old: Canterbury Kent and Canterbury Hospital, Ethelbert Road X 24hrs / 7 days a week Sprains and strains Minor head, back, shoulder or chest injuries CT1 3NG Tel: 01227 864244 ray Minor burns and scalds Minor dislocations of fingers or toes Deal Daily: 8am to 8pm Minor cuts Minor eye injuries or small items in the eye Victoria Hospital Minor Injury Unit, London Road X Mon – Fri: 9am to 4.45pm Severe bruising Children (any age) with a minor injury CT14 9UA Tel: 01304 865313 ray Wound infections Insect and animal bites Daily: 8am to 8pm No X-ray services at GP practices Dover Buckland Hospital, Coombe Valley Road For suspected broken bones or fractures, see services on the red list X Daily: 9am to 4.45pm CT17 0HD Tel: 01304 222621 ray Closed from 1pm to 1.30pm
Herne Bay Daily: 8am to 8pm Ashford: Kingsnorth Queen Victoria Memorial Hospital, King Edward Avenue Kingsnorth Medical Practice, Ashford Road, Kingsnorth Mon – Fri: 8am to 6.30pm X Mon – Thur: 8.30am to 4pm CT6 6EB Tel: 01227 594756 ray TN23 3ED. Please call 01233 610140 before attending. Closed from 1pm - 2pm Faversham Daily: 8am to 8pm Charing Mon – Fri: 8am to 6.30pm Faversham Medical Practice, Bank Street X Mon – Fri: 10am to 4pm The Charing Practice, Surgery Close, Charing For Saturdays see Tenterden (Ivy Court) ME13 8QR Tel: 01795 562011 ray Closed from 1pm to 1.30pm TN27 0AW. Please call 01233 714490 before attending. For Sundays see Hamstreet Folkestone Daily: 8am to 8pm Mon – Fri: 8am to 6.30pm Hamstreet Royal Victoria Hospital, Radnor Park Avenue Mon – Fri: 9am to 4.45pm CT19 5BN Tel: 01303 852727 X Hamstreet Surgery, Ruckinge Road, Hamstreet, Sunday: 9am to 12pm ray Closed from 1pm to 1.30pm Sunday opening for patients registered at Charing, TN26 2NJ. Please call 01233 730190 before attending. Hamstreet, Tenterden (Ivy Court) and Woodchurch. Sheerness Daily: 9am to 9pm Mon – Fri: 8am to 6.30pm Sheppey Community Hospital, Plover Road, Minster On Sea Tenterden X Mon – Fri: 9am to 5pm ME12 3LT Tel: 01795 879104 Closed from 1pm to 1.30pm Ivy Court Surgery, Recreation Ground Road, Tenterden Sat: 9am to 12pm ray Saturday opening for patients registered at Charing, TN30 6RB. Please call 01580 763666 before attending. Hamstreet, Tenterden (Ivy Court), and Woodchurch. Sittingbourne Daily: 9am to 9pm Sittingbourne Memorial Hospital, Bell Road X Mon – Fri: 9am to 9pm Woodchurch Mon – Fri: 8am to 6.30pm ME10 4DT Tel: 01795 418300 ray Sat & Sun:10am to 8pm Woodchurch Surgery, Front Road, Woodchurch For Saturdays see Tenterden (Ivy Court) Closed from 1pm to 1.30pm For Sundays see Hamstreet TN26 3SF. Please call 01233 860236 before attending. Whitstable Daily: 8am to 8pm Estuary View Medical Centre, Boorman Way X Daily: 8am to 8pm Wye CT5 3SE (Sat nav: CT5 3RL) Tel: 01227 284309 ray Closed from 1pm to 1.30pm Wye Surgery, Oxentun Road, Wye Mon – Fri: 8am to 6.30pm TN25 5AY. Please call 01233 884585 before attending. Important: All information is correct at time of going to print, to check services and the latest opening hours please call the number given or visit www.healthhelpnow.nhs.uk Not sure where to get help?
Feeling unwell? Need medical help fast but Your nearest it’s not a 999 pharmacist emergency? can help
At the first sign of a winter illness, Think you need an urgent care even if it’s just a cough or a cold, get service? advice from your local pharmacist Don’t know who to call before it gets more serious. or don’t have a GP to call? Act quickly The sooner you get advice from the pharmacist, the better. Pharmacists CALL are fully qualified to advise you on The number to1 call1 when1 the best course of action. it’s not a 999 emergency
Need advice Want to find the on your symptoms? shortest waiting times? Visit Be seen faster! Health Download the Help Now WaitLess app Health Help Now lists common symptoms and Waitless combines current waiting times with offers suggestions for treatment, based on up-to-the minute travel times, so you can get your location and the time of day, with the one treated faster. Search for “WaitLess” in the that works best for most people listed first. App Store or Google Play. www.healthhelpnow.nhs.uk
When to call 999 Call 999 in a medical emergency—when someone is seriously ill or injured and their life is at risk. Medical emergencies can include: Loss of consciousness Breathing difficulties Severe bleeding Persisent, severe chest pain Severe burns or scalds Heart attack Fits that are not stopping Severe allergic reactions Stroke Serious head injuries An acute confused state Drowning
This leaflet was produced by East Kent Hospitals University NHS Foundation Trust on behalf of NHS services in east Kent. November 2017.