Annual report 2013

annual report 2013 contents

ABOUT NORCONSULT 4 CEO letter 7 2013 in brief Norconsult is an interdisciplinary engineering and design consultancy, providing services to clients in the public and private sectors worldwide. 8 This is Norconsult The company is the leading Norwegian consultancy, a considerable 10 Board of Directors Report 2013 European player, and has proven a substantial international presence and experience in projects on every continent. 17 Income Statement 18 Balance Norconsult contributes to a sustainable society by providing innovative and targeted consulting services. The company is committed in its consultancy 20 New CEO and selection of solutions, to take into consideration society’s vulnerability, 22 Innovation starts here - Care to join us? and has substantial experience within the fields of environment, safety/risk and preparedness. 23 Norconsults´s Management Group 24 Strategy 2012-2015 Norconsult covers all phases of a project cycle, from the earliest pre-investment and feasibility studies, through planning and design, tendering and construction 25 LiVE Norconsult supervision, to project implementation, operations and maintenance. 26 Integrity programme

Norconsult’s consultancy services shall support its clients’ value creation and 28 Business areas and projects success. 34 Addresses

Cover photo: Norconsult was consulting engineer for Holmenkollbakken - From the demolition of the old to the completion of the new ski jump arena. In addition, our light designers, in collaboration with our architects, were responsible for the artistic lighting. They received the Norwegian Lighting Prize 2013 for this work. Photo: Ketil Jacobsen

2 / annual report 2013 annual report 2013 / 3 Norconsult – your local consultant that can call on an entire organisation’s expertise and experience

With more than 80 years’ experience, the Norconsult Group has established a solid foundation as an influential player on the national and international stage, and today enjoys a well-earned reputation as ’s most complete and sought-after consultancy body specialising in regional planning and project design.

Our business is primarily based on the plays a critical role in empowering the power projects in which our extensive focus on professionalisation of assign- premise of creating value through company to move forward in a market expertise and unique experience is ment management. We constantly work assignments. Each year the company characterised by constantly sharper much sought-after. These regions offer to identify efficiency improvements carries out more than 10,000 assign- competition and constant change. In major potential for development of when implementing our assignments ments of all sizes in Norway and abroad. 2013 the Norconsult Group deliberately sustainable energy. Norconsult can and equip ourselves to deal with even We would like to take this opportunity to continued to expand its service range, make a significant contribution in this tougher competition moving forward. thank our many customers and partners geographical presence and capacity on area. In a world with steadily rising for their ongoing and fruitful dialogue the back of organic growth, new greenhouse gas emissions, it is encour- Our focus on development and inno- during 2013, and for the frequent posi- set-ups and five acquisitions. We will aging and consistent with our social vation creates new arenas in which tive feedback which confirms that our continue to enhance our employee- responsibility remit and desire to thoughts and ideas can be aired and efforts are appreciated. owned, multidisciplinary company to achieve sustainable development that exchanged in constructive meetings allow us to compete on an equal we as a company are making such a with our clients. The company actively Profitable growth footing with our major international commitment to renewable energy, and focuses on training its own innovation We have invested significant resources competitors. Achieving growth is vital thus are actively helping to combat process managers whose role is to act in expertise development for a number for a healthy company and will play a greenhouse gas emissions. as facilitators in creative project phases. of years, and it is something of a important role in reinforcing our com- Norconsult is constantly looking for paradox that this expertise base, our petitiveness and enabling us to maintain Decentralised organisation ways of improving the way in which most important asset, does not directly our leading position. – focus on innovation – one brand it implements assignments – not just appear on the balance sheet. Strong At the start of 2014, Norconsult had 49 doing things properly, but also ensuring results are also contingent on our own International success offices in Norway and 32 offices abroad. that we do the right things. productivity and efficiency. The Group is also making progress Norconsult is a flat and decentralised Consequently, it is pleasing to confirm outside Norway. The company’s 21 organisation where local knowledge We offer advice within a series of that 2013 proved yet another record local offices in Sweden produced sales about the client and the project are key professional areas, have many organi- year for the Norconsult Group, with growth of 9 per cent, while in Denmark success factors. As one of the leading sational units and a local presence with sales of MNOK 3,586, which were up sales more than trebled on the back of consultancy firms in the Nordic region offices in many countries. MNOK 384 on the previous year, and strong organic growth and the acquisi- we aim to offer our clients a little bit an operating profit before tax of MNOK tion of Wessberg A/S. extra in terms of access to resources, The aim is to ensure that the Norcon- 308. professional expertise sult brand and thus the entire Group Sales in the company’s non-Nordic and experience. We do this by sharing enjoys a consistent and robust profile. We are also delighted to see that the subsidiaries remained roughly on a par knowledge and collaborating efficiently This means partners and clients will gain strong growth has not adversely with the previous year. Our focus on across professional, organisational and the same enduring impression of the impacted the company’s earning renewable energy in South America, geographical dividing lines in a diffuse company, regardless of where they are ability or financial solidity. Good results southern Africa and South-East Asia is organisation. Projects performed during located, whether in Norway or abroad: provide motivation, and having paying dividends, and we are currently the year included enhancing our ONE Norconsult. sufficient room to manoeuvre financially heavily committed to important hydro- professional network, our IT infra- structure and not least a significant

4 / annual report 2013 annual report 2013 / 5 2013 in brief

“One important challenge in future will be to generate stronger growth and results in order to confirm Norconsult’s position on the international consultancy stage in particular.”.

Corporate social responsibility Norconsult’s culture is firmly rooted Norconsult has never been in a better Acquisitions in 2013: 3600 mill mill % 45 – corporate culture in principles of honesty and showing state, and we are justifiably confident 3400 300 • RG-prosjekt AS in Nord-Trøndelag Norconsult takes its corporate social respect for others. Running a success- that the company will continue to fare • Ing. Hallås AS in 3200 280 responsibility seriously and this area ful and sustainable business requires the well in competition for exciting new 40 Lillehammer and Gjøvik 3000 features prominently in the company’s confidence of and a good reputation assignments in the future. 260 • Arkitektstudio AS in Bodø 2800 ethical guidelines. We are keen to among clients, employees and society • Wessberg A/S in Denmark 240 35 ensure that the advice we offer and our in general. Our ethical guidelines help After 13 years steering the Good Ship 2600 • Astando AB in Sweden 220 selection of solutions also cater for to ensure that everyone who represents Norconsult, I am now handing over the 2400 30 200 vulnerable areas of society and contri- Norconsult acts in an ethically respon- wheel to the new Captain, Per Kristian 2200 bute to sustainable solutions to take sible manner and complies with the Jacobsen, who after eight years as Acquisitions since 1 January 2014: 2000 180 25 account of the surrounding environ- company’s core values. Chairman is more than familiar with the • Mjelde og Johannesen AS in 1800 160 ment. Over a number of years we have business. Per Christian is inheriting an • PlanConsult VVS AS in Namsos built up significant expertise on the The future of the business unbelievably strong team of expert and and Steinkjer 1600 140 20 environment, safety, risk and contingency committed staff, whose drive gives us 1400 The Norconsult Group’s financial solid- • Astra North AS in Stavanger 120 arrangements and are encountering great confidence for the future. I wish ity, expertise, market position and order • PW Arkitekter AS in Harstad 1200 15 growing demand for our services within him and the company continued 100 book put the company in a healthy • VA-Support AS in Kløfta 1000 these areas. To fulfill our corporate success. You all know the course we are 80 position moving forward. One important 10 social responsibility we must understand set on – so for Norconsult it is now a 800 challenge in future will be to generate 60 600 the whole picture and fully engage with stronger growth and results in order to case of full steam ahead. 5 our clients – something we endeavour confirm Norconsult’s position on the 400 40 To conclude, I would like to take this to do for every assignment, whatever international consultancy stage in 200 20 the size. particular. However, the company’s opportunity to express my gratitude for activities in foreign markets are contin- the exciting challenges and intense job 2010 2011 2012 2013 2010 2011 2012 2013 2010 2011 2012 2013 LiVE Norconsult gent on a domestic market that satisfaction I have experienced in 35 Operating revenue Operating profit Percentage equity years of working in a unique and unpar- LiVE is the Group’s shared cultural continues to thrive, in which Norconsult All figures are for The Norconsult Holding AS alleled company. A company that has platform that has been rolled out across can enhance its expertise in the had such an influence on construction the entire organisation in recent years. company’s traditional “ancestral seat”. in Norway and has made a significant LiVE presents concise guidance on the impact as a recognised international subject of Management, Ethics and The ability, will and desire to be inno- Proportion of women % Absence % community builder by planning critical Values and is a simple expression of vative will prove the key qualities for infrastructure in some of the world’s 2010 2011 2012 2013 2010 2011 2012 2013 the attitudes and conduct expected of the company moving forward. We are most impoverished and war-torn 23,9 23,9 27,0 25,8 3,1 3,2 2,9* 2,8* all Norconsult employees in their daily confident that Norconsult will continue countries. work. to set the tone through its robust focus Figures are for The Norconsult AS on the type of expertise that is relevant to our clients and beneficial for society. John Nyheim * Absence due to looking after own ill children is not included. CEO

6 / annual report 2013 annual report 2013 / 7 This is Norconsult Norconsult Holding AS

Norconsult AS Norconsult Eiendom AS

Norconsult aims to be a leading Nordic supplier of knowledge-based services, 100% Norconsult Technogarden 100% 100% Norconsult 100% Norconsult AB as well as a prominent international player in selected markets. We aim to be the largest Informasjonssystemer AS Eng. Resources AS Africa (Pty) Ltd.

100% company in the Nordic market and stand out as the clear first choice in our industry. 100% 60% 60% Norconsult Norconsult Techno Consult AS Norconsult LNG AS Iyanda (Pty) Ltd. Fältgeoteknik AB

100% Norconsult Technogarden 100% Mozambique Lda. Eng. Resources AB

100% 95% SCDS Norconsult The map only shows active companies with Mozambique Danmark A/S sales in excess of NOK 1 million in 2013. 100% 100% Norconsult Wessberg A/S Laos Co. Ltd. Danmark (1.jan. 2013)

100% 100% Norconsult Norconsult Andina SA Management Chile Services (Phils), Inc The Norconsult Group employs around Phiippines How we work The largest subsidiaries in the Norconsult 100% 2,700 people, and is wholly owned by Norconsult is a flat and decentralised Norconsult Group: Peru SAC its employees. The Group is head- organisation where local knowledge Norconsult Informasjonssystemer AS quartered in Sandvika, near . about the customer and the project Norconsult Informasjonssystemer (NoIS) 100% Norpower Sdn Bhd, Operations are run from 49 offices in are key success factors. It is in execut- develops and supplies end-to-end ICT Kuching, Malaysia Norway and through subsidiaries in ing assignments that we come to the solutions for project design, construc- Norway, Sweden and Denmark. The fore, and by employing the most skilled tion and management of infrastructure company is also represented through employees that we out-perform our and property. The company has 126 subsidiaries in Africa (South Africa and competitors and become the preferred staff spread over offices the length and 2800 Mozambique), Asia (the Philippines, choice for our customers. breadth of Norway, and the company is Norconsult AB Technogarden Laos, Thailand and Malaysia) and in headquartered in Sandvika. In 2007 Norconsult expanded its “home Technogarden is a consultancy firm that 2600 South America (Chile and Peru). We share knowledge and collaborate market” to include Sweden. Since then helps to boost customers’ competitive- 2400 effectively across professional, organi- In 2013 NoIS also established itself in the number of employees and offices in ness by offering flexible and efficient 2200 The largest non-Norwegian company in sational and geographical borders in a Sweden through the acquisition of Sweden has grown steadily. Norconsult access to engineering resources in the Norconsult Group is Norconsult AB diversified organisation. Our clients are Astando AB. Norconsult Informasjons- AB currently employs around 390 staff the form of hired out consultants. The 2000 in Sweden, headquartered in Gothen- professionals who have clear expecta- systemer delivers solutions within the spread over 21 different offices. The company also performs a wide range 1800 burg. Norconsult AB also operates from tions of us. This keeps us on our toes following market areas: company, which is headquartered in of activities within telecoms, primarily a number of offices across Sweden. and inspires us to make the necessary Gothenburg, is one of Sweden’s fastest- focusing on planning and project design 1600

Norconsult’s business in Denmark is changes and keep Norconsult moving • GIS and local authority administration growing consultancy firms and delivers for telecommunications infrastructure. 1400 operated through Norconsult Danmark forward along the right lines. For all our • Management, operations and services within the following business In Norway, in addition to the head office AS and Wessberg AS. assignments we aim to ensure that the maintenance areas: in Sandvika near Oslo, Technogarden AS 1200 customer and ourselves share a • Tenders, calculation and project • Architecture and Urban and has offices in , Stavanger, Kongs- 1000 Other major companies in the common understanding of targets, management Regional Planning berg, Skien, Tønsberg and Trondheim. 800 Norconsult Group include Norconsult challenges, progress and deliveries. • BIM and construction • Land and Water The Swedish associate Technogarden Informasjonssystemer AS and Techno- We shall have both the relevant • Road and Rail AB has six offices in Sweden. 600 garden. expertise and sufficient capacity to The solutions are bundled under the • Energy 400 carry out the assignments as agreed. We brand ISY and are used by more than 200 work together with clients to achieve 10,000 people in Norway. You can read Norconsult AB also owns Norconsult

outstanding results through leading more at www.nois.no. The company Fältgeoteknik AB. 2010 2011 2012 2013 expertise in project management and posted sales of MNOK 157 in 2013. Number of employees 31 Dec. effective ongoing communication. The Norconsult Group

8 / annual report 2013 annual report 2013 / 9 Report from the Board of Directors 2013

Norconsult is an end-to-end regional planning and project design consultancy. The company is an industry leader in Norway and a prominent player in a number of international markets.

The Group is headquartered in Sand- private sector clients across the world. Arkitektstudio AS in Bodø, Wessberg A/S Growth in Norway was driven by both Corporate social responsibility In addition to a wide-ranging partnership vika, near Oslo. The business is operated The company’s activities contribute to in Denmark and Astand AB i Sweden. acquisitions and organic growth fuelled The main way in which Norconsult with various universities and colleges, from 49 office locations inN orway and a more sustainable society by means of Since 1 January 2014 Mjelde og by a strong performance from a number exercises its corporate social responsi- Norconsult has entered into partnerships through subsidiaries in the Nordic region innovative and targeted consultancy Johannesen AS in Stavanger, of business areas. The market areas bility is by generating benefits for society with nearby upper and lower second- (Norway, Sweden and Denmark), Africa services. In choosing solutions Norcon- PlanConsult VVS AS in Namsos and Building and Property, Transport, Oil and through the services the Group delivers ary schools in order to promote interest (South Africa and Mozambique) South sult gives careful consideration to the Steinkjer, Astra North AS in Stavanger, Gas and Environment all posted growth to its clients. Norconsult’s consultancy and expertise in science among young America (Chile and Peru), and Asia more vulnerable areas of society and PW Arkitekter AS in Harstad and VA- in excess of 10 per cent in 2013. Energy, activities are based on the business people. (Malaysia, the Philippines and Laos). offers significant expertise in environ- Support AS in Kløfta have all been Water and Planning achieved growth concept that the Group’s expertise LiVE Norconsult At the start of 2014 the Group employed mental issues, risk management and acquired by Norconsult. of 8–10 per cent. Industry was the only must contribute to sustainable societal Norconsult’s cultural platform LiVE 2,700 staff. 2013 was another year of contingency planning. market area to contract, as investments development. (which deals with Management, Values strong growth in which Norconsult in these areas in Norway fell during the Markets In 2013 Norconsult revised its social and Ethics) comprises five principles for improved both its sales and operating last year, while Security flatlined. Norconsult provides planning and con- The Group posted overall global year- responsibility strategy to focus on the sound management and four values and margin. The board is satisfied with the sultancy services for all phases of on-year sales growth of 12 per cent, and following three categories: Expertise, a general rule of thumb for ethics. The performance for the year. Future prospects are deemed to be a project: including needs descriptions, of around 11 per cent in Norway in 2013. children and young people and local ten LiVE tenets are a simple expression positive for most market areas. Some feasibility studies, project design, Sales in Sweden rose by around support agencies. Since 2012 Norconsult of the conduct and attitudes expected uncertainty attaches to Industry, and to Business procurement processes and monitoring 9 per cent, partly on the back of organic has been partner of the organisation of Norconsult employees in their daily a lesser extent to Building and Property, Norconsult comprises the parent of construction deadlines along with growth and partly due to the acquisi- MOT, a Norwegian charity formed to company activities. The LiVE principles due to underlying doubts about the company Norconsult Holding AS and its perating and maintenance routines. The tion of Astando AB. In Denmark, where combat youth violence and drug use. were launched in 2012, and were sub- property market. In Norway, in particular wholly owned subsidiaries Norconsult services are organised into nine business business volumes are slightly lower, The company supports MOT’s initiatives sequently introduced across the entire Transport, Energy, Oil and Gas and Envi- AS and Norconsult Eiendom AS. areas: sales climbed dramatically against 2012, to empower young people to make their Norconsult Group during 2013. LiVE ronment would appear to offer promis- Norconsult Holding AS is entirely Buildings and property due to both strong organic growth and own choices and have the courage to was a core element of Norconsult’s • ing growth opportunities. Further growth employee-owned. Energy acquisition of Wessberg A/S. stand up for their beliefs. The agreement manager development forum “Leder- • in Norway is dependent on the compa- The Group performs most of its assign- Industry also secures Norconsult access to MOT’s forum” throughout 2013. MOT’s teach- • ny’s ability to attract newly qualified and ment activities through Norconsult AS Environment Sales in the non-Nordic subsidiaries expertise in attitude-forming initiatives ing methodology was also used as part • experienced employees. Spare capacity and the non-Norwegian subsidiaries. Oil and gas generally remained on a par with the and organisational development with the of the implementation. In addition, a • in other European countries and differ- The subsidiary Norconsult Informas- Planning previous year. This was attributable to aim of promoting effective and enduring LiVE game was incorporated in the com- • ing developments of cost bases in recent jonssystemer AS (NoIS) also delivers ICT Transport a number of factors, including reduced business cultures. In 2013 Norconsult pany’s induction courses. All Norconsult • years could also impact foreign compa- solutions for infrastructure and property, Risk Management volumes in some companies following employees participated in aid projects Group employees have received the LiVE • nies’ interest in the Norwegian market while the subsidiary Technogarden Water a gradual scaling-down of a number of run by the humanitarian organisation game, which enables them to receive • and hence growth prospects. delivers consultancy services in both major assignments, plus strong growth Engineers Without Borders (EWB). In the training on ethics, values and conduct in Norway and Sweden. In recent years Norconsult has rein- in other companies. In addition, the first quarter of 2014N orconsult decided a relaxed and informal environment. LiVE Norconsult regards prospects in the forced its expertise, capacity and geo- temporary exclusion from World Bank- to enter into a formal collaboration is used to boost awareness of the international markets where the Norconsult is the leading Norwegian, graphical presence through a number financed assignments as a result of the agreement with EWB, under which the desired corporate culture and the company is represented as generally and an influential international, con- of acquisitions. In 2013 Norconsult Dawasa case (see separate point below) company provides financial support for conduct and attitudes that should inform promising, though expects only modest sultancy firm.E ach year the Group acquired the business of RG-prosjekt AS reduced sales in some other Group EWB’s activities, along with support for choices and decisions under the motto growth in the Swedish market in 2014. performs more than ten thousand i Nord-Trøndelag, Ing. Hallås Lilleham- subsidiaries in 2013, in particular in its own employees who wish to partici- – attitudes drive results. assignments of all sizes for public and mer AS in Lillehammer and Gjøvik, southern Africa and South America. pate in EWB’s international assignments.

10 / annual report 2013 annual report 2013 / 11 Norconsult’s integrity programme an e-training course in which they had Research and development Research Council of Norway’s RENERGI major interdisciplinary projects. The Health and safety In 2013 Norconsult implemented a to address ethical dilemmas that they As a consultancy firmN orconsult is (clean energy) programme to develop purpose of coordination processes is Norconsult is committed to looking after holistic integrity programme intended to could encounter in their working envi- dependent on recruiting and retaining energy-efficient hospitals.T he aim is to to ensure that all parties involved in a the health and safety of all its employees ensure that the business prevents, and ronment. highly skilled employees. In order to cut energy consumption in the newly project quickly become familiar with in accordance with the company’s ethi- where applicable quickly identifies and remain at the cutting edge of new constructed hospitals by 50 per cent. each other and the project. The client cal guidelines. The company operates avoids repetition of cases of corruption The Dawasa legal case developments, various professional As part of the project guides have been is involved throughout the innovation an integrated management system that or other malpractice. The programme is Two former employees were found resource pools participate in relevant developed for energy-efficient solutions process. incorporates consideration of health, expected to be fully implemented across guilty of gross corruption in connection research projects and the company for most technical areas. Simulation safety and environmental requirements. the Group by the end of 2014. We have with an assignment performed in the sponsors PhD students in a number models have also been developed to Our team The board deems Norconsult’s work- also created the position of Compliance period 2003–2006, when Norconsult of professional fields.N orconsult AS optimise the temperature of heating Norconsult aims to attract the most ing environment to be good. An em- Officer, who will be responsible for AS entered into a Joint Venture in which employs 27 staff withP hDs, and fiveP hD systems in combination with heat talented employees within its consul- ployee survey performed by TMS Gallup running and for developing the integrity it was responsible for supervision of the students. pumps, refrigeration systems and tancy specialisms and actively strives to revealed good levels of job satisfaction programme. One of the measures renewal, expansion and upgrading of underground heat storage. develop a stimulating environment for and commitment among Norconsult AS’ implemented under the above water and sewage systems in the city In 2013 R&D investments accounted for personal development. At the start of employees. At 82 points (on a scale of 1 programme in 2013 was the revision of of Dar-es-Salaam in Tanzania. The just over two per cent of Norconsult AS’ • The DiVA project: Norconsult is 2014 the Norconsult Group employed to 100), Norconsult’s score for job satis- Norconsult’s ethical guidelines. These Norwegian National Authority for sales. The lion’s share of these invest- spearheading initiatives to develop a 2,700 staff, which represents a net faction was among the top 10 per cent are now consistent with the international Investigation and Prosecution of ments were made in IT. Norconsult concept for digital water and sewage increase of 150 on the previous year. in Norway. Norconsult AS’ sickness ab- guidelines on ethical business operation Economic and Environmental Crime employs 40–50 full-time equivalents to management (DiVA). This four-year sence rate is well below the Norwegian and local laws and regulations in the imposed a corporate penalty on develop its IT solutions, at a total cost of project (2012–2016) is being financed by Equal opportunities and rights average and in 2013 came in at 2.8 per countries in which the Group operates. Norconsult AS in the form of a fine, around MNOK 50. Norconsult’s develop- the Research Council of Norway. Everyone in the Norconsult Group cent. This represents a reduction of 0.1 The Group’s anti-corruption measures which Norconsult appealed. The case ment projects in 2013 included analysis shall have equal opportunities regard- percentage points compared with previ- have also been bolstered by the creation was therefore referred to the courts. models for lifecycle costs (LCC) and Innovation and process management less of gender, ethnicity, age, beliefs or ous year, and is below the company’s of new procedures and support tools Norconsult was initially acquitted by environmental costs for use in calcu- One of Norconsult’s express aims is to functional capacity. One target is to raise target figure of less than 3 per cent.T he designed to ensure thorough vetting Oslo District Court, before receiving a lation and estimation tools, along with implement customers’ projects in the the percentage of women in the Group’s company is actively striving to reduce of all potential contractual partners in corporate penalty from the Borgarting risk and vulnerability analysis tools (RVA) best way possible. To this end Norcon- operating units and at management sickness absence. Norconsult oper- countries with a perceived high risk of Court of Appeal and then finally being for the energy industry in accordance sult AS has developed and implemented level. The Group has achieved varying ates medical schemes and an occupa- corruption. acquitted by the Supreme Court on 28 with the Contingency Regulation. and innovation process that is tailor- degrees of success in this area. At the tional health scheme for its employees. June 2013. Norconsult was involved in a number of made for typical Norconsult assign- end of 2013, 25.8 per cent of Norconsult The average sickness absence rate for As part of the revision of the Group’s other research projects in 2013: ments. This innovation methodology AS’ employees were women, which was member businesses in the Norwegian ethical guidelines, an independent The project was partly financed by the will be used in as many as possible of down by around one percentage point Association of Consulting Engineers (RIF) notification channel was established World Bank. Consequently, Norconsult • BegrensSkade: Norconsult is project Norconsult’s major consultancy assign- on the previous year. However, during in 2013 was 3.7 per cent. which employees can use to notify was temporarily excluded from World manager for this three-year R&D project. ments. The innovation process must be the reporting period the percentage issues safe in the knowledge that the Bank financed assignments from 1 The project, which involves a total of 23 capable of generating cost savings and of women in management positions Norconsult systematically strives to issue will be treated confidentially and September 2011. Norconsult appealed partners within the building, property efficiency and quality improvements. increased from 14 per cent to 15.2 per identify hazards and reduce risk in discretely and thoroughly followed up. the ruling to the Sanctions Board of the and subcontracting industries, has a total cent. A total of 11 per cent of the parent work situations, including by issu- No such notifications were reported in World Bank, who rescinded the exclu- budget of MNOK 21. The purpose of Be- Norconsult has a dedicated innovation company’s board were women, which ing instructions for potentially risky 2013. sion from 31 January 2014. grensSkade is to develop new methods management department offering was down from 22 per cent in 2012. work operations away from the office. for excavation works and coordination specialist expertise, which also trains Norconsult AS’ Working Environment All employees are responsible for Norconsult attached a high priority to The board thus deems the case to be initiatives within the industry intended to employees from other parts of the Committee comprises five women ensuring that occupational risks relating training on and raising awareness of the concluded and believes that the com- reduce the risk of damage to neighbour- company as innovation process manag- and one man, and the company’s head to assignments and tasks are identified, ethical dilemmas in 2013. All the Group’s pany can now devote all its full attention ing properties as a result of excavation ers. Two intakes have completed this safety delegate in 2013 was female. evaluated and documented. Health and employees signed, either electronically to ongoing initiatives to ensure that the and foundation works. process manager training to date, and a 8.6 per cent of Norconsult AS’ employ- safety considerations are incorporated or physically, that they had read and business continues to be run in new intake will be welcomed in 2014. ees were non-Norwegian citizens in the into the company’s routines for assign- understood and would comply with accordance with high ethical standards, • Energy-efficient hospitals: The In 2013 process manager expertise was year under review. This was slightly up ment implementation. Two undesired Norconsult’s ethical guidelines. In 2013 including zero tolerance for corruption company is also heading a major re- further developed to be used in connec- on the prior year figure of eight per cent. incidents that resulted in damage to all Norconsult AS employees completed and other financial irregularities. search project financed through the tion with coordination processes in material, but not to personal injuries,

12 / annual report 2013 annual report 2013 / 13 were reported in 2013. One work- Norconsult’s energy requirements at Norconsult Holding AS’ Annual General Income statement, balance sheet and while others are billed in the applicable Appropriation of profit related injury was reported in 2013; its offices are essentially covered by Meeting determines the fee paid to the statement of cash flow for Norcon- local currency, EUR or USD. Under the for the year however, no wear and tear or repetitive electricity, and in the case of the head board members based on the recom- sult Holding AS present currency strategy, the company The board has evaluated the company’s strain injuries were reported. office, partly through waterborne district mendations of the Election Committee. The parent company Norconsult Hold- hedges currency fluctuations where this overall financial situation including eq- heating/remote cooling. Norconsult par- The Election Committee comprises four ing AS does not perform any operat- is expedient based on an overall assess- uity and future prospects in order to es- Management system ticipates in return and recycling schemes members, three of whom are elected ing activities. The company posted an ment, and where applicable endeavours tablish the basis for proposing a dividend Norconsult has an integrated manage- for consumer goods where such by the General Meeting, while the board operating loss of MNOK 0.8 (2012: loss to negotiate contract terms that limit based on the net profit for 2013. ment system designed to ensure schemes have been established. The appoints one representative. The main of MNOK 0.7). The profit before tax was such exposure. compliance with various requirements, company’s employees are encouraged remit of the Election Committee is to MNOK 131.1. (2012: MNOK 116.4). Norconsult Holding AS posted a net risk elements and targets. The system is to use trains as a means of transport ensure that the board has the right blend At the reporting date the company’s Norconsult is expanding on the back profit of NOM K 130,099 in 2013. The rooted in the company’s core activity, where such is expedient, and wherever of expertise and experience. In 2013 the equity amounted to MNOK 255.9 of both organic growth and strategic board proposes that the profit be namely the planning and implementa- possible to use video and phone confer- board held eight board meetings, includ- (2012: MNOK 292.1), which equates to acquisitions. In recent years the com- allocated as follows: tion of assignments of varying scopes, ences to avoid unnecessary travel. ing one board seminar. Where required an equity ratio of 45.9 per cent. Cash pany has completed a number of Proposed dividend: MNOK 127,570 involving a broad range of professional Norconsult’s offices in Bodø, Stavan- the board has been informed of impor- and cash equivalents at the end of the acquisitions in which values in excess of Transferred to other equity:MNOK 2,529 expertise and a wide variety of clients. ger, Trondheim and Hamar are certified tant events between board meetings. year totalled MNOK 91.4 book values have been identified.T hese TOTAL MNOK 130,099 The system satisfies all requirements laid as Environmental Lighthouses. Several (2012: MNOK 82.6). In 2013 Norconsult excess values largely relate to employees Holding AS achieved a cash inflow flow and expertise and are recognised in the Outlook down in relevant legislation and NS-EN offices are currently endeavouring to Annual financial statements of MNOK 8.7 (2012: MNOK 60.4). financial statements as goodwill. The Norconsult Group’s financial ISO 9001. incorporate these types of requirements Income statement, balance sheet In line with generally accepted account- solvency, expertise and market position into daily operations. Norconsult has a and statement of cash flow for the ing practice, goodwill is amortised on put the company in a very strong posi- As part of Norconsult’s integrity pro- dedicated team of around 60 staff who Norconsult Holding AS Group. Financial risk a straight-line basis over its expected tion moving forward. Market prospects gramme, in 2013 the company further work exclusively with health and safety The Group posted gross operating The risk of customers being unable useful economic life. The Group’s are deemed to be positive in most of the systematised its group-wide corporate and the internal and external environ- revenues of MNOK 3,586.1 in 2013. to meet their obligations is regarded management and board regularly review business areas in which the company management through the preparation ment, and who are assigned to internal (2012: MNOK 3,202.4) and an as low, as historically the Group’s bad the value and useful economic life of operates. of group-wide policies and associated and external projects as required. These operating profit of NOM K 308.0 debts have been minimal. The company goodwill, and any need to recognise procedures. This was accompanied by include personnel who are qualified (2012: MNOK 290.5). The operating stresses the importance of invoicing impairments based on an evaluation of Norconsult has been an active work to establish a new IT platform for Environmental Lighthouse advisors. margin for 2013 came in at 8.6 per cent, work being performed at the earliest the respective units’ actual and expected participant in the wave of consolidation the Group’s management system. compared with 9.1 per cent in 2012. opportunity and closely monitors trade Corporate governance receivables in all areas. future performance. No events of currently underway in the industry in material importance for an assessment Norway and will continue to play a lead- Environmental impact Norconsult’s board comprises three ex- In 2013 the Group posted a cash inflow of Norconsult’s position or performance ing role in the Norwegian market and be Norconsult is aware that its activities im- ternal representatives, three shareholder- of MNOK 33.3. (2012: MNOK 42.9). Norconsult’s liquidity is deemed to be have occurred since the end of the a key player on the Nordic stage. pact the external environment, primarily selected board members and three The company’s net cash flow reflects a satisfactory and operations in 2013 reporting period. Internationally, in line with the Group’s through the advice the company gives members elected by employees. moderate scope of investment activities, were self-financing in virtually all units. strategy Norconsult will step up its to its clients, but also through the com- None of the board members serve in a dividend payment for the previous Surplus liquidity is used to pay dividends In accordance with the Norwegian focus on regions and markets where pany’s employees’ activities. The com- Norconsult’s management group. year and purchase of treasury shares or to invest in operating activities or Accounting Act, Norconsult confirms the Group can bring its unique expertise pany endeavours to reduce this impact during the reporting period. acquisitions. through various improvement projects in In connection with the planned change that the financial statements have been and completive advantages to bear in prepared on the going concern assump- promising areas. accordance with the company’s ethical of management, Chairman Per Kristian The cash flow from operating activities The company has the leeway to re- tion. guidelines and environmental policy. The Jacobsen decided to apply for the posi- is deemed to be satisfactory in light of duce all of the above elements if such The company’s financial solvency is company operates an integrated man- tion of President and CEO and stepped the company’s growth. At the reporting is deemed necessary on grounds of satisfactory. The board does not expect agement system in which external envi- down from his position as Chairman on date cash and cash equivalents totalled liquidity. All acquisitions are subject to to have to inject further capital during ronmental requirements are embedded. 31 October 2013. Jan Oksum was then MNOK 224.1 (2012: MNOK 190.8). due diligence, and the company focuses 2014. However, the board points out External environmental requirements are appointed Acting Chairman until the At the end of 2013 the Group’s equity on objects with sound profitability and that general uncertainty attaches to also incorporated into the company’s next Annual General Meeting. The board amounted to MNOK 681.9 (2012: MNOK promising future prospects. consideration of future conditions, routines for assignment implementation therefore had eight representatives and 622.3), which equates to an equity ratio Norconsult is exposed to currency and that market developments are in a similar way to requirements for areas deputy representatives in the period of 37.1 per cent. fluctuations as a result of the company’s such as technical and professional qual- from 31 October 2013 and until the next international activities. Some sales relat- dependent on general economic ity, time, finance and health and safety. Annual General Meeting. ing to the above are invoiced in NOK, trends and performance.

14 / annual report 2013 annual report 2013 / 15 board of directors Norconsult group income statement 2013

Norconsult AS (all figures in NOK 1.000) Norconsult Holding AS Group

2012 2013 2013 2012

OPERATING REVENUES AND EXPENCES 2 407 227 2 663 982 operating revenues 3 586 060 3 202 371

2 407 227 2 663 982 Total operating revenues 3 586 060 3 202 371

353 978 380 795 project expenses 445 065 451 120 1 498 588 1 682 968 payroll expenses 2 311 983 2 035 025 58 790 65 055 Depreciation and amortization expenses 87 825 79 003 269 183 300 253 other operating expenses 433 197 346 761

2 180 538 2 429 071 total operating expenses 3 278 070 2 911 909

226 688 234 911 OPERATING PROFIT 307 990 290 462

Financial income and expenses

29 369 26 316 Income from subsidiaries and associated companies 0 0 1 680 2 122 Interest income from other group companies 0 0 854 772 other interest income 5 447 5 364 0 2 958 other financial income 5 666 0 ( 8 770) ( 4 948) Interest expenses other group companies 0 0 ( 267) ( 1 027) other interest expenses ( 3 068) ( 4 841) ( 8 788) ( 2 948) other financial expenses ( 9 253) ( 10 400) 14 079 23 245 net financial items ( 1 208) ( 9 877)

Jan Oksum Grete Sønsteby Erik Frogner Jens Kvarekvål Johan B. Knudsen Harald Trosvik Henning Vellene Stein Sverre Hovden 240 767 258 156 PROFIT BEFORE TAX 306 782 280 585 Chairman Deputy Chairman Board member Board member Board member Board member Board member Board member

( 60 849) ( 61 892) tax expense ( 83 767) ( 72 390)

Sandvika 24 April 2014 179 919 196 264 NET PROFIT FOR YEAR 223 015 208 195

Minority interests ( 920) ( 1 442)

Net profit after minority interests 222 095 206 753

Attributable to Jan Oksum, Grete Sønsteby, Jørn Tyrdal John Nyheim (111 300 ) (127 500 ) Dividend Chairman Deputy Chairman ( 68 619) ( 68 765) other equity

( 179 919) ( 196 264) TOTAL

Jens Kvarekvål erik Frogner Henning Vellene

Johan B. Knudsen Harald Trosvik Stein S. Hovden

16 / annual report 2013 annual report 2013 / 17 Balance as of. 31 December 2013

Norconsult AS (all figures in NOK 1.000) Norconsult Holding AS Group Norconsult AS (all figures in NOK 1.000) Norconsult Holding AS Group

2012 2013 2013 2012 2012 2013 2013 2012

ASSETS EQUITY AND LIABILITIES Intangible assets Owner’s equity: 0 0 FoU, Licenses and software 7 736 5 054 2 878 2 878 Share capital 5 779 5 767 213 670 220 223 Goodwill 226 170 190 569 own shares ( 483) ( 96) 213 670 220 223 Total intangible assets 233 906 195 623 50 361 50 361 Share premium reserve 249 114 258 828 53 240 53 239 Total owner’s equity 255 856 264 499 Tangible assets: 4 689 4 689 land, buildings and other real property 208 354 218 277 Retained earnings: 21 806 22 187 operating equipm., fixtures, fittings, 42 024 40 673 338 703 407 468 other equity 422 344 354 041 office machinery etc. 338 703 407 468 Total retained earnings 422 344 354 041 Asset under construction 2 500 0 26 496 26 876 Total tangible assets 252 878 258 950 0 0 Minority interests 3 748 3 778

Financial assets: 391 943 460 707 Total equity 681 948 622 318 170 327 251 448 Investments in subsidiaries 0 0 46 377 39 231 loans to group companies 0 0 Provisions: 781 781 Investments in shares 1 003 1 003 8 381 12 176 Deferred tax liability 18 038 18 009 21 086 23 686 other long-term receivables 26 837 22 954 0 other provisions 5 863 9 868 110 259 125 807 pension assets 122 603 107 173 8 381 12 176 Total provisions 23 901 27 877

348 831 440 952 Pension assets 150 444 131 130 Non-current liabilities: 42 427 65 364 liability to other group companies 0 0 588 996 688 051 Total non-current assets 637 227 585 703 0 10 788 other long-term liabilities 23 930 15 654 42 427 76 152 Total non-current liabilities 23 930 15 654 136 472 126 605 Work in progress 180 948 179 604

Receivables: Current liabilities: 383 728 470 214 Accounts receivables 713 283 596 430 63 989 81 368 trade creditors 127 653 107 031 101 630 98 475 Short-term receivables from group companies 0 0 33 914 38 325 Advance payments from clients 57 663 52 105 13 245 28 947 other receivables 81 972 41 686 48 621 55 182 Short-term liabilities to other group companies 811 931 498 603 618 932 Total receivables 795 259 638 116 39 635 0 overdraft group accounts 0 0 62 973 60 818 Income tax payable 97 414 95 748 Cash and cash equivalents: 212 002 264 042 public duties payable 295 182 241 019 8 822 9 334 Cash and cash equivalentsr 224 066 190 757 111 300 127 500 Dividends 128 069 111 300 217 709 266 653 other current liabilities 401 740 321 128 643 898 754 871 Total current assets 1 200 273 1 008 477 790 143 893 888 Total current liabilities 1 107 721 928 331 1 232 894 1 442 922 TOTAL ASSETS 1 837 500 1 594 180 840 951 982 215 Total liabilities 1 155 552 971 862

1 232 894 1 442 922 TOTAL EQUITY AND LIABILITIES 1 837 500 1 594 180

18 / annual report 2013 annual report 2013 / 19 Our new CEO

Per Kristian Jacobsen is already a familiar face at Norconsult. After eight years as Chairman, “I am on record as stating that this is Norway’s he is looking forward to taking over the baton from John Nyheim. most exciting job within management and technology.” As an engineer he feels a little like he is coming home.”

Jacobsen lives at Siggerud, near Oslo, Heidenreich Holding AS, and President “The world is changing at a steadily in- possible,” he explains. “Ultimately the with his wife and three sons aged of Tandberg Data ASA. He also served as creasing pace, and we have to stay one clients determine the right balance,” he 24–26. He is equally happy cross- Executive Vice President at Landis & Gyr step ahead of developments. We have continues. country skiing as running in the forest. AG in Switzerland in the 1990s. to perform the right analyses and adapt He also closely follows his sons’ interest ourselves to new and changing market Jacobsen is looking forward to getting in scouting and football. Originally from A manager – not a boss requirements,” comments Jacobsen. to know Group employees and clients Langesund, where he owns a house and “At the start of my career I worked a He is at pains to add that there is no and partners in his new role. “I can’t boat, Jacobsen is a keen reader, with a lot on product development. As time simple recipe for success. If we are deny I’m looking forward to that,” he particular penchant for crime and his- went by I gradually spent more time on to succeed as an organisation into the concludes. tory books. commercialisation and markets, and future we, as employees at Norconsult, in particular on management theory,” have to display commitment and have “I take a keen interest in technologi- explains Jacobsen. He is an advocate of the courage to question the status quo cal developments and am particularly team management and does not regard and to dare to think outside the box. About the CEO interested in books on the role played himself as a boss in the traditional sense. “I have absolutely no doubt that togeth- by technology in military history,” he en- “At Norconsult the employees really are er we will achieve the targets we have thuses. This interest was triggered when the Group’s most important resource. set for ourselves. Norconsult is home he took officer training in the Norwe- My and the other managers’ role is to to many bright minds and I promise to • Married, three children gian Artillery and he spent three years establish targets and set directions, and listen to helpful input from the entire aged 24–26 in the Norwegian Armed Forces before in particular ensure that people work to- organisation,” he remarks. • Born 1957 starting studies at the then Norwegian gether efficiently to achieve the targets. • Grew up in Langesund Per Kristian Jacobsen Institute of Technology (NTH). Naturally the bottom line is important; Jacobsen is eager to reinforce a • Lives in Siggerud New CEO however, work must also be fun,” he Norconsult culture based on shared • Qualified as Msc. in technical Jacobsen qualified as a Msc. in technical smiles. values and principles across the entire cybernetics at NTH in 1984 cybernetics at NTH in 1984 and over the Group. He also wishes to preserve • Manager and CEO of several last 25 years has held various manage- Norconsult and the future Norconsult offices’ proximity to the major businesses ment positions in a number of business- Jacobsen believes that change manage- market. • Chairman of the board of es. His roles have included CEO at Sol- ment expertise will become increasingly “All businesses are local, but it is impor- Norconsult for the last eight years berg & Andersen AS, IT Fornebu AS and important in future. tant to leverage benefits of scale where

20 / annual report 2013 annual report 2013 / 21 Norconsult`s management group From june 2014

Innovation starts here – care to join us?

Contributing expertise and strong thinking is Norconsult’s very lifeblood – and something we do in more than 10,000 assignments each year. Recruiting skilled and motivated employees is therefore one of the most important things we do.

Sigurd Rugsland Bård Hernes Knut Helgesen Egil Gossé Stein Tidemann Executive Vice President Executive Vice President Executive Vice President Executive Vice President Executive Vice President Transportation and Planning Information Technology Energy Technical Systems Structures and Civil Works

Norconsult performs many different Our message enjoyed a high profile at attractive employer among technology assignments ranging from a few hours various traffic intersections, in relevant students. The Universum Professional over a short period of time to major technical journals (both in print and Survey, which measures the attractive- interdisciplinary assignments spanning online) and in social media. The message ness of companies among experienced several years. Different types of assign- was also conveyed on the company’s employees aged under 40 with higher ment require different types of expertise, own website, while new exhibition ma- education, ranked Norconsult the most and the company offers exciting oppor- terial and other recruitment material was attractive company among firms in the tunities for both newly qualified and developed for use in departments across construction industry. This shows that more experienced job seekers. the country. the company has maintained its strong position and good reputation, both at Recruitment campaign Attractive employer relevant training institutions and among Norconsult’s recruiting initiatives in the With competition for qualified staff experienced employees. autumn in 2013 included a national growing sharper by the year, surveys campaign aimed at newly qualified and performed during 2013 revealed that experienced workers. Norconsult remains an extremely attractive employer. The Universum The focus of the campaign was on Student Survey 2013, which rates the innovation – a topic illustrated by the most popular employers, ranked presentation of exciting past and present Norconsult Norway’s fifth-most Norconsult projects.

Per Kristian Jacobsen Christian Bekkevold Fride Andrea Hærem Tom Baade-Mathiesen Ola H. Norderhaug Janicke Poulsen Garmann CEO Nilsen Executive Vice President Executive Vice President Executive Vice President Executive Vice President CFO - IT, HR, Marked Water and Sewage International Operations Enviroment and Risk management

22 / annual report 2013 annual report 2013 / 23 Norconsults strategy 2012-2015 Attitudes drive results

In February 2012, Norconsult’s board adopted the company’s strategy plan Corporate culture is a key component of Norconsult’s reputation. for the period 2012–2015. The strategy presents Norconsult’s objectives and business concept, Norconsult has achieved rapid growth both in Norway and abroad in addition to providing guidelines for the planning period. for a number of years. Consequently in 2013 the company took several steps to reinforce and secure a shared corporate culture.

Objectives Strategic guidelines for the planning period 2012–2015 Comprising ten principles on the Autumn/winter 2013: Norconsult shall be a leading Nordic topics of Management, Values and LiVE Out Of The Box Ethics, LiVE is the cornerstone of company within knowledge-based ser- One important element of the further We shall further develop Norconsult We shall maintain a sharper focus on Norconsult’s corporate culture. LiVE vices, at the same time as being • • implementation is the game LiVE Out Of in order to maintain the company’s Group functions in order to establish describes how we should collaborate a prominent player in selected The Box. This is a board game focus- position as the leading multi- a uniform company structure. with colleagues and clients, how we Leadership international markets. ing on the ten principles and values that Norconsult aims to be the largest disciplinary company in our industry We shall show responsibility by should interact with society and how Take and give RESPONSIBILITY • underpin LiVE, and which makes it easy Show COURAGE in Norway. taking into account nature and the we will succeed. The principles focus company in the Nordic market and shall to discuss relevant ethical dilemmas in Be VISIBLE and DISTINCT We shall continue to focus on environment by both minimising the on typical daily challenges and help us RECOGNISE your colleagues stand out as the clear first choice in the • groups. The game has been distributed growth, but at the same time environmental impacts relating to to make appropriate choices. LiVE was LiVE the values consultancy sector. to the entire Group and is now used by consolidate existing business and our own activities and by promoting launched across the Norconsult Group Values offices and divisions, in networks and Business concept ensure that acquired companies are environmentally friendly solutions as in spring 2013. Honest at meetings. Each individual employee, Norconsult shall help to make successfully integrated into the part of our assignments. Competent both in the Nordic countries and in Inclusive society more sustainable by providing norconsult Group. We shall satisfy the expectations of • Spring 2013: LiVE teaser Norconsult’s subsidiaries in Asia, Africa Engaged innovative and targeted interdisciplinary • We shall generate further expansion society and major clients with regard The launch started with all employees and South America, have therefore had Ethics consultancy services – from concept in the Nordic region. to corporate social responsibility. being sent a LiVE brochure. Using the the opportunity to receive training on All our behaviour shall be able development and planning to project Internationally, we shall maintain our In order to succeed, we have to to withstand PUBLIC SCRUTINY • • company’s Panorama intranet, employ- the ethics, values and conduct and their design and operational support. focus on renewable energy, hydro- attract and retain skilled and ees were able to share their thoughts on implications for everyone’s work. power and power systems, improved responsible staff and managers. the topics of Management, Values and profitability and lower risk. Ethics. Several hundred employees took • We shall streamline our business to part and the feedback was presented as be able to survive leaner times and word clouds in different languages. tougher competition.

Autumn 2013: Implementation LiVE was introduced for all managers who have also completed ethical dilem- ma training as part of the management development programme. LiVE has also been incorporated into the induction course for all new employees. Further implementation will take place under the supervision of departmental managers and office managers, who have been sent the requisite material in the form of brochures, presentations and the game LiVE Out Of The Box. Employees at Norconsult Andina in Chile play a game of LiVE Out Of The Box.

24 / annual report 2013 annual report 2013 / 25 Norconsult’s integrity programme

One of Norconsult’s overriding desires and objectives is to display high ethical standards at all Norconsult levels of the organisation. Consequently, Norconsult continued to attach a high priority to initiatives Code of Ethics to incorporate ethical considerations into business operations in 2013.

During the year Norconsult imple- In 2013 we created the position of Ethical consideration and raising The principles for mented a holistic programme based on Compliance Officer, who will be re- of expertise levels Leadership, Values and Ethics the World Bank’s Integrity Compliance sponsible for running and for develop- The ethical guidelines do not provide in Norconsult Guidelines. The programme ensures ing the integrity programme detailed guidance relevant to specific that the business prevents, and where situations. They provide a framework applicable quickly identifies and avoids Everything we do shall governing expected conduct when repetition of cases of corruption or bear public scrutiny representing Norconsult, and thus LEADERSHIP other malpractice. The programme The Group’s competitiveness and encourage employees to think about Take and give RESPONSIBILITY VALUES is expected to be fully implemented reputation depend on employees acting appropriate and acceptable forms of Leaders who take and give responsibility stand firm in their area of responsibility and see the whole picture. Honest across the Group by the end of 2014. in an ethical manner and being trust- conduct. Norconsult highly values They demonstrate confidence in their staff, delegate We live by our Code of Ethics and act honestly in all tasks and give freedom with responsibility. They involve matters to the benefit of society, our clients and our- worthy at all times. In 2013 employees openness, dialogue, reflection and and support their staff. selves. Management embedding and and managers across the entire Group collaboration in order to raise aware- Show COURAGE Competent risk-based framework helped to revise Norconsult’s ethical ness of and secure ethical conduct in Leaders who show courage take action as required We constantly strive to enhance our knowledge and and lead the way. They are prepared to handle difficult skills in order to deliver the best professional quality. In spring 2013 Norconsult carried out guidelines. The revised version was all areas of the Group. situations and dare to challenge accepted truths. a risk analysis to demarcate, define and adopted by the board on 5 September Inclusive Be VISIBLE and DISTINCT prioritise key areas to address in order to 2013. In addition to Norconsult’s employees We create results through positive interaction among Visible leaders are hands-on and close to business and people and approach everyone with respect and maintain high ethical standards and to undertaking to read and familiarise profession. They are present, available and trustworthy. openness. By sharing knowledge and experiences we Distinct leaders communicate goals, tasks and expec- are able to solve tasks as one team. combat and avoid corruption globally. One of the revisions involved the estab- themselves with the Group’s ethical tations clearly. They provide specific and unambiguous feedback. They are well informed and convey relevant The prioritised measures that are being lishment of an independent notification guidelines, the guidelines are attached information. Engaged Norconsult behavior is proactive. Through our developed and implemented under channel, and an Integrity Council to to all employment agreements. engagement and commitment to innovation, we are RECOGNISE your colleagues at the forefront. Through our personal commitment the integrity programme involved both review any notified matters. Norcon- Furthermore, all Norconsult AS Leaders who recognise their colleagues understand what we take responsibility for the development of our motivates each individual. They promote and accompany own skills. implementation of culture- and aware- sult employees must report potentially employees completed an e-training career and professional development. They demonstrate ness-raising initiatives and measures to censurable matters and any violations course on ethics during 2013. The respect, a willingness to listen and empathy. ETHICS further systematise corporate man- of laws, regulations and the company’s course comprised five dilemmas that LiVE the values All our behaviour shall be able agement across the Group. Measures ethical guidelines to their line manager. employees could encounter in their Leaders who live the values use LiVE as the foundation to withstand PUBLIC SCRUTINY of their leadership. They are committed to always lead Remember to do “the media test”. Ask yourself and implemented in 2013 included proce- Non-reporting of such matters and vio- by example. They actively use LiVE in engagement with work environment, and which the maybe your colleagues as well: “Is it OK if this is going their staff. dures and support tools designed to lations itself represents a breach of the participants were asked to address. to make headlines?” The answer should always be a sound and clear “yes”. secure thorough vetting of all potential ethical guidelines. 2 // partners in countries with a perceived The principles for LiVE high risk of corruption. If it is not possible, desirable or expedi- ent to report to the line manager, the Group management and the board matter should be reported directly to continually monitor the progress of the company’s independent notification Norconsult’s integrity programme. channel.

26 / annual report 2013 annual report 2013 / 27 Some reference projects from 2013

innovative contingency solutions and assistance with systematics for remote analysis and handling of data collec- tion during an exercise to deal with acute pollution. Verifications were also performed (table top and full-scale practice) of in house contingency arrangements, the emergency services at Norwegian Clean Seas Association for Operating Companies (NOFO) and government assistance during an escalating incident.

Vulnerability assessments for the Port of Oslo Norconsult has been approved by the Norwegian Coastal Administration as a Recognised Security Organisation (RSO), to carry out vulnerability assessments and contingency plans in harbour facilities that are subject to the Risk International Shipping and Port Facilities Energy Planning Security (ISPS) Code. Norconsult has Management carried out vulnerability assessments Cheves Hydroelectric Power Design (600–1300 MW) in Sarawak, Malaysia. Jevnaker town centre development of the area. The raising of local environ- for 17 of the harbour facilities in the and Construction Supervision, Peru Under the same agreement, NorPower Norconsult has assisted Jevnaker 2020 ment standards will help to improve Port of Oslo. The vulnerability assess- Norconsult is responsible for detailed is also at present conducting design in establishing development projects for living conditions. Importance was Ventilation/fans in the ments were carried out in accordance design, contract management and review and construction supervision of Nesbakken Retail Centre and Strand- attached to preserving existing local Norconsult has been commissioned by with the ISPS Code, and include overall support to construction supervision 600 km of 500kV backbone transmis- promenaden (Nesbakken/Hadeland qualities and characteristics in the Norwegian National Rail Administra- assessments of the threat scenario for for the development of the HPP that sion lines in the same area. Glassverk/Thorbjørnrud Hotel). The Holmegata in the design phase. tion as a consultant for fire-prevention harbour facilities taking into account Statkraft is carrying out on the Rio Huara main assignments comprised analyses, measures in the Oslo Tunnel. As part Lysebotn II Power Plant Nordland University national, regional and local factors. River in Peru. This is a run-of-river process assistance and concepts and of this work Norconsult carried out a project designed for daily peaking Together with Lyse Produksjon, feasibility studies. The main aim of the In collaboration with Statsbygg complete risk analysis for the Oslo Consequences and measures in the operation. Total capacity is 168 MW at Norconsult carried out pre-feasibility process has been to reinforce col- (Norwegian government advisor to Tunnel which also included assessment event of a long-term power outage in design flow 33m3/s at gross head 600m. studies and prepared decision-making laboration between all stakeholders in construction and property affairs) and evaluation of measures to improve Lofoten The Power Plant is scheduled to enter documentation, tender specifications Jevnaker in order to develop and realise Norconsult has helped to implement fire safety. Norconsult completed Norconsult was commissioned by the operation first quarter of 2015. for construction and electromechanical objectives for the development of the planning process from feasibility project design for fire barriers at the Lofoten Regional Council to investigate contracts, landscaping and environ- Jevnaker town centre over the next ten study to completed plan. At the start of Transmission Master Plan, and extinguish- vulnerability and consequences of a mental plans, technical plans, SHA plans years. The work has been performed in the planning work an idea seminar was Mozambique ing water and smoke ventilation systems long-term power outage in Lofoten. and RVA analyses for Lysebotn II Power close collaboration with Jevnaker local held with key stakeholders in the The objective was to update the invest- in the tunnel. The work incorporated The work was performed in close Plant. Norconsult is also performing authority, industry operators and central process. The plan is expected to be ment and network development Master construction plans and tender docu- collaboration with County Governor of detailed structural engineering project landowners. initially reviewed in spring 2014. mentation, and follow-up during the Nordland. The scenario for the inves- Plan aiming at strengthening EDM’s design (3D BIM), environmental follow- The plan facilitates the construction of construction period. The project was tigation was that Lofoten was without capacity in electric network planning in up, monitoring of electromechanical Veumbekken 47,000 sqm, which is more than twice highly complex in terms of technical power for 14 days due to a lengthy order to contribute to poverty reduction deliveries and geology engineering The need for significant renovation work the area of the university’s current site solutions and due to the lack of space period of bad weather featuring heavy and improve the quality of life by mapping in the construction phase. of the waste and sewage system in the at Mørkved. A pedestrianised square available for new installations in the snow, severe winds and freezing of providing permanent access to electric- Construction work started in summer Holmen area has presented new devel- will be established in the centre of the tunnel. high-voltage masts. ity and modern energy. The outcome 2013. The Power plant is scheduled to opment opportunities for population campus – the campus axis – which will was a least cost improvement of the enter operation in spring 2018. centres in Frederikstad local community. connect the existing and new university Oil recovery contingency for the We offer services within the following availability and reliability of the electric One of the town planning measures buildings and provide new living space Goliat field areas: power supply by rehabilitation, rein- We offer services within the following Norconsult has worked on is opening for Mørkved inhabitants. Norconsult assisted ENI Norge AS in • Working environment forcement and expansion of the existing areas: up of the streams. establishing oil recovery contingency • Fire safety transmission and distribution network. • Energy efficiency Norconsult has assisted the local We offer services within the following arrangements for the Goliat field. The • Contingency planning/emergency • Energy plans authority with everything from techni- areas: work included the preparation of response Hydropower in Borneo • Renewable energy cal advice and process management, • Area planning and planning processes environmental risk analyses, • Health, safety and the environment Norconsult’s subsidiary, NorPower Sdn • District heating and cooling through feasibility studies and develop- • Urban and location design contingency dimensioning, contin- (HSE) Bhd, in Malaysia has signed a framework • Power transmission and distribution ment of pre-feasibility projects, to • Regional and local authority planning gency establishment and testing of the • Information security agreement with Sarawak Energy to • Thermal energy regulatory planning work. This will • Analyses and surveys contingency arrangements. The work • Civil protection perform consultancy services in the • Hydropower significantly boost the area’s appeal and • Strategic planning also involved the development of new • Security design and construction phases of • Wind power make a key contribution to revitalisation • Technical several large hydropower projects 28 / annual report 2013 annual report 2013 / 29 Transport

Joint Project E6-, FP2 high-speed rail link between Brøhaug and Strandlykkja Norconsult was responsible for prepar- ing the construction plan and follow-up during the construction of the Brøhaug- Strandlykkja section of around 6 km of the E6 Dovre line Joint Project. This included preparatory works for the E6, local roads, substructure for the railway and remedial measures. The Ulvin tunnel (Dovre line) of 4 km, the Morstua tunnel (Dovre line) of 150 m, and the Morskog tunnel (E6) of 2.3 km were also part of the section. Norconsult was also Photo: Dark Arkitekter responsible for development of new solution for water/frost-protection in the railway tunnels. This assignment Oil and gas Buildings involved extensive use of 3D and included full works basis and intense follow-up/presence during the new section shortens the Rv 7 by 20 Martin Linge Topside We offer services within the following Fornebuporten Commercial Site same room. In addition to operating construction phase. km. The road was designed and con- The assignment involved third-party areas: Norconsult is carrying out project theatres and intensive care wards, the structed as a two-lane road with over- verification of Aker Solutions’ concept • Gas distribution design for a new office and commercial emergency unit is equipped with infec- Construction plan for County Road taking spaces on some stretches. The for developing topside at the Martin • Greenhouse gas management building in Fornebu. The building, which tion isolators, post-operative functions (Fv.) 456 Kolsdalen–Lumberkrysset project design work started in summer Linge platform. The main focus was on • Storage facilities covers a gross area of around 86,000 and cutting-edge technology in a new Norconsult prepared a construction 2010, with a subsequent construction weight estimation, where Norconsult’s • Natural gas and LNG sqm, comprises two office buildings CT laboratory. Norconsult was the plan including tender documentation start in autumn 2011, and the road will estimates applying the Norwest method • Offshore constructions with a shared cellar. Norconsult is consulting engineer for all engineering for Fv. 456 Kolsdalen–Lumberkrys- be opened for traffic in summer 2014. showed that the weight and therefore • Offshore power plants responsible for structural engineering, and specialisms for the project, which set south of Kristiansand. This section Based on an introductory creative phase costs could be reduced. • Oil and gas processing fire-safety, building engineering phys- was modelled in BIM. includes a new four-lane motorway led by Norconsult, the whole sec- • Pipes ics, acoustic and landscape architectural with a length of 2.3 km incorporating tion was reviewed an optimised. This Fogelberg, Frigg Gamma Delta • Terminals and onshore sites project design for the general contrac- New Hamar Arts Centre associated pedestrian/cycle roads and resulted in a number of major improve- and Butch tor, and is completing project design for Covering 15,500 sqm, the centre is an extensive open road system with a ments that generated significant savings As a supplier of engineering services, the HVAC technical and electrotechnical home to a concert hall/theatre, a link to the E39. The project also includ- for the project. In connection with these Norconsult has performed several installations for technical contractors. number of practice rooms, two ed several mountain tunnels, mountain changes Norconsult was also responsi- verifications of cost calculations and The project is characterised by a large cinemas, a café and a library. Norconsult traverses, bridges, culverts, gateways, ble for rezoning of the regulatory plans. of technical concepts developed by volume and complex constructional was responsible for construction and noise shields and support walls for the The entire route was designed in 3D, others. Among others Norconsult has geometry incorporating features such as electrotechnical consultancy. The Arts road system. The system was con- and 3D survey data was used during performed several assignments for watertight concrete designs. The techni- Centre has a particular geometry, and structed while 20,000–40,000 cars the construction. As part of this assign- Centrica, which is the operator of cal systems are complex, and the build- so complex were the bearing construc- passed through the area each day, ment Norconsult designed two tunnels several construction projects currently ing uses brand new technology in order tions that Norconsult’s department for which resulted in heightened require- of respectively 2.8 km and 3.7 km, eight underway in the North Sea. to guarantee efficient needs manage- special designs was engaged. The build- ments for planning of construction bridges ranging in length from 40 m to Norconsult has verified cost estimates ment and low energy consumption. ing features extensive ICT and electro- work. The construction plan and tender 92 m and an environmental tunnel in produced by third parties for the technical installations and was designed documentation was completed in concrete of 180 m. Fogelberg facility and at Frigg Gamma Oslo University Hospital (OUS) to incorporate flexible solutions. autumn 2009, and the construction – New emergency building in Ullevål, We offer services within the following Delta. In addition to verification of cost work was performed between 2010 and A demanding construction involving We offer services within the following areas: estimates, Norconsult was responsible 2014 with the Norwegian Public Road challenging work, performed in close areas: • Bridges for technical checks of potential Tieback Administration, Region South, as the proximity to hospital operations, was • Housing • Airports solutions for the Butch oil reservoir. client. completed in record time to produce • Hotels Harbours • Norway’s leading emergency unit. The • Shopping centres Railways and tram tracks Rv. 7 Sokna–Ørgenvika • project was commissioned at the start • Office buildings Parking facilities Norconsult was responsible for detailed • of 2014. The new emergency unit is a • Cultural buildings Traffic analyses project design of 17 km of the new Rv. 7 • state-of-the-art building with a hybrid • Sports venues Tunnels from Sokna in Ringerike to Ørgenvika in • operating theatre housing both operat- • Hospitals and institutional buildings Roads and streets Krødsherad local authority, where the • ing and radiological functions in the • Educational buildings

30 / annual report 2013 annual report 2013 / 31 relating to both project design and Ensjø project tender specification of the tunnel and – The Tiedemannsparken pipe systems from Bjørvika and Grüner- Norconsult has been in charge of project løkka to Bekkelaget treatment plant. design and all disciplines with the excep- The work involved several contracts. tion of landscape architectural work for The assignment included the prepara- streets, parks, all technical infrastructure tion of action plans for polluted ground, and opening of the Hovinbekk stream environmental follow-up plans, project through Ensjø. The transformation of the design of fish ladder, environmental risk area that was previously known as “mo- analyses, dredging permits, contact with tor city” in Oslo to a residential area with local authorities and facility monitoring. associated business/offices, park areas and future-proof surplus water solutions Lillestrøm railway site is in full swing. The planned development of the railway In 2013 the construction of Tiede- site in Lillestrøm in Skedsmo local au- mannsparken was completed together thority is to be subject to detail land use with the re-opening of a small section of planning. The planning area is located the Hovinbekk. in the immediate vicinity of the Lille- strøm railway station, which is one of Eidsberg local authority the busiest public transport hubs in the – major new construction Østland area which is also surrounded Nortura AS is extending its site at Takeda Nycomed implemented nine of by important road systems. Future plans Hærland in Eidsberg local authority. Environment Water IndustrY the measures in 2013, and has drawn relate to hotel business, offices and The local authority also expects future population growth, other industry set- up a priority list for a further 20 of these homes. Norconsult carried out noise New DN600 mm water pipe in In 2013 Norconsult performed as- Air quality map for Drammen local ups and growth in commerce. measures. mapping and traffic and RVA analysis for Kristen Flagstadsvei signments for all types of industry. We authority In collaboration with Eidsberg local the construction of future dwellings. The Norconsult has been responsible for carried out ongoing assignments within Norsk Spesialolje AS Norconsult has produced an air quality authority and neighbouring local central location in terms of both roads project management, detailed project mining, smelting and aluminium found- Norsk Spesialolje has established a map for Drammen local authority in authorities Norconsult therefore came and railways results in noise incursions planning, description, construction ries at leading businesses including Syd- new oil depot and treatment plant for accordance with guidelines for handling up with a “Big” water solution, which from several sides, which made it very management and SHA responsibility varanger Gruve, Elkem, TIZIR (Tyssedal), oil-contaminated waste and residual air quality in local area planning (T-1520). links the region together with a shared important to come up with planned for the new DN600 mm water pipe in Wacker, Finnfjord and Hydro. We also products at Rønningen in Bamble. The map is used in local area planning, water supply. Norconsult is performing solutions that maintain quiet areas out- Kristen Flagstadsvei (Vågsbygd borough work with other processing and produc- The residual products are pre-treated and is a requisite tool for use in the project design for expansion of the side noise-sensitive rooms and shielded in Kristiansand local authority). The tion industries. Examples of implement- before being re-refined into lubricating establishment of hospitals, nurseries and water and waste facilities, i.e. water outdoor areas in accordance with the work includes project design of a new ed projects include: oils. The oil depot was established inside other regulatory objects that are particu- sources, water treatment facilities, thresholds contained in the Ministry for pipe route, with an interface with exist- the Ineo industrial park and was larly sensitive with regard to air pollution. the Environment’s noise guidelines. ing cables, pipes and district heating. transport facilities, elevated reservoir Nr 1 trykk, Biri connected to the park’s auxiliary Norconsult modelled emissions and the Evaluations have also been performed and waste treatment plant. The waste Norconsult assisted Industribygg AS with systems. Norconsult was involved in spread of air pollution from the roads We offer services is in the following to maintain traffic on important public systems are being adapted to facilitate project design and follow-up off a new the pre-feasibility project and detailed network, emissions from tunnel areas: transport axis for buses in Kristen transfer of waste water from Skjønhaug printing building including a paper store, project design of site preparation and openings and emissions from energy • Acoustics/noise Flagstadsvei throughout the entire treatment plant in Trøgstad to Mysen pressing room and packaging plant for construction and mechanical contractor centres and industry for Drammen local • Acute pollution construction phase. treatment plant. Nr 1 trykk. The total area comprised documentation. We were also responsi- authority. The calculation results were • Waste and waste management 5,600 sqm. The building houses exten- ble for authority applications/follow-up, collated on a map and charted in SOSI • Pollution of water, the ground Detailed project design for We offer services is in the following sive technical systems for air treatment, technical follow-up of all contracts and format, for use in the preparation of a and sediments Teglverksdammen (Teglverk Dam) areas: moisture control and cooling. construction management of excava- thematic map. Drammen local author- Norconsult has managed project design • Environmental monitoring and • Waste Norconsult provided consultancy on fire tion and construction contractors. ity is one of the first local authorities in consulting for projects and all technical areas apart from land- • Surplus water management safety technology, HVAC and electrical Norway to have prepared an air quality • Hydrogeology scape architecture and special works • Water supply engineering. We offer services is in the following map in accordance with T–1520. • Climate adaptation and relating to natural cleaning/water plants. • Water resource management areas: climate change The total costs for the project have been • Co-ordinated technical infrastructure Takeda Nycomed Asker • Aluminium foundries The Midgard Serpent • Air pollution and odours calculated at around NOK 90 million. Norconsult assisted with energy map- • Waste treatment plants Oslo Water and Sewage Works is • Environmental mapping and The works include detail project plan- ping and proposed energy-saving • Pharmaceutical industry currently working on one of Norway’s remediation of buildings ning and follow-up in the construction measures in the operation of Takeda • Food industry largest water and sewage projects: The period for the Teglverk Dam. The con- Nycommed’s pharmaceuticals factory in • Mining industry Midgard Serpent Norconsult has carried struction starts in May 2014 and will run Asker. The factory’s annual energy con- • Petrochemical industry out a pre-feasibility study, pilot project until autumn 2015. The Teglverk Dam sumption amounts to around 16 GWh. A • Cement industry and detailed project planning including will be Oslo’s largest natural cleaning total of approximately 40 measures were • Shipyards environmental consultancy in all phases. dams for surplus water so far and must identified It is estimated that implemen- • Smelting works With regard to the external environment be able to handle up to 700l/s of water tation of the proposed measures would • Solar industry Norconsult carried out assignments extracted from the Hovinbekk stream, allow the Takeda Nycomed factory to • Wood processing industry which is currently closed off in a culvert. dispense with the need for oil heating. 32 / annual report 2013 annual report 2013 / 33 Offices adresses

Offices in Norway Førde Kløfta Mo i Rana Steinkjer Subsidiaries in Norway Subsidiaries in Denmark PHILIPPINES P.b. 514, 6803 Førde Aspertunet 1A , Pb. 237, 8601 Mo i Rana Kongens gate 27, Norconsult Management Norconsult AS hovedkontor Firdavegen 6, 2040 Kløfta Halvor Heyerdahlsv. 4, 7713 Steinkjer Technogarden Engineering Norconsult Danmark A/S Services (Phils), Inc. Postboks 626, 1303 Sandvika 6800 Førde Tel +47 93 46 77 77 8626 Mo i Rana Tel. +47 74 13 41 80 Resources AS Herlev Bygade 14, Unit 506, East Tower, PSE Vestfjordgaten 4, Tel. +47 57 82 94 40 Tel. +47 75 12 93 80 Kjørboveien 29 2730 HERLEV Center, Exchange Road, 1338 Sandvika Kongsberg (Technogarden) Stjørdal 1337 Sandvika Tel. +45 44 88 20 00 Ortigas Center, Pasig City, Tel. +47 67 57 10 00, Gjøvik Tiedemannsgt. 4, Molde Kjøpmannsgata 12, Tel. 67 57 10 00 1605 METRO MANILA Fax +47 67 54 45 76 Merkantilveien 2, 3616 Kongsberg Gotfred Lies plass 2, 7500 Stjørdal Wessberg A/S Tel. +63 2 635 3819, [email protected] 2815 Gjøvik Tel. +47 48 89 93 36 6413 Molde Tel. +47 48 32 40 10 Norconsult Herlev Bygade 14, Fax +63 2 635 3820 www.norconsult.no Tel. +47 61 13 03 30 Tel. +47 71 24 04 60 Informasjonssystemer AS 2730 HERLEV Kristiansand Tromsø Kjørboveien 29 Tel. +45 44 88 20 00 SOUTH AFRICA Alta Hamar Henrik Wergelandsgate 21, Mosjøen Pb. 228, 9253 Tromsø 1337 Sandvika Norconsult Africa (Pty) Ltd Postboks 1010, 9503 Alta P.b. 433, 2303 Hamar 4612 Kristiansand Strandgata 24, Sjøgata 39, Tel. 67 57 15 00 The Business Centre, First Løkkeveien 4a, Torggata 22, Tel. +47 38 60 34 60 8656 Mosjøen 9008 Tromsø Subsidiaries outside the Floor, Office Suites 60, 9510 Alta 2317 Hamar Tel. +47 75 41 11 00 Tel. +47 77 66 70 80 Norconsult LNG AS nordic countries 377 Rivonia Boulevard, Tlf. +47 78 45 70 70 Tel. +47 62 02 52 00 Kristiansund Postboks 626, Rivonia, Namsos Pb. 2195 Futura, Trondheim 1303 Sandvika CHILE 2128 JOHANNESBURG Søren R Thornæs veg 7, Askim Hammerfest 6502 Kristiansund Ingvald Ystgaards vei 3A, Vestfjordgaten 4, Norconsult Andina S.A. Tel: +27 11 275 0502 7800 Namsos Trøgstadveien 4B, Brenneriveien 30, Industriveien 17, 7047 Trondheim 1338 Sandvika Avenida Apoquindo 4700, Fax: +27 11 275 0275 Tel. +47 74 21 90 50 1807 Askim 9600 Hammerfest 6517 Kristiansund Tel. +47 73 20 46 00 Tel. +47 67 57 10 00 piso 9, Las Condes, Tel. +47 78 60 85 00 Tel. +47 71 58 88 88 Tel. +47 69 00 17 80 Narvik SANTIAGO DE CHILE Norconsult Iyanda (Pty) Ltd Tønsberg Tel +56 2 2306 3800 Block A4, Clearview Office, Lakselv Teknologiveien 10, Bergen Harstad Stensarmen 4, Subsidiaries in Sweden Park, 77 Wilhelmina Drive, Pb. 279, 9711 Lakselv 8517 Narvik, P.b.1199 - Sentrum, Skoleveien 1, 3112 Tønsberg LAOS PDR Allensnek, Roodepoort, Kirkeveien 5, Tel. +47 76 96 78 60 5811 Bergen 9407 Harstad Tel. +47 67 57 10 00 Norconsult AB Norconsult (Laos) Co. Ltd. Gauteng Suite 50, Postnet X1, 9700 Lakselv Valkendorfsgate 6, Tel. +47 77 00 11 33 Theres Svenssons gata 11, P.O. Box 9148, Florida Hills, 1716 Tel. +47 78 46 08 88 Odda 5012 Bergen Eitrheim, Ulsteinvik Box 8774, Luang Prabang Road, Tel. +27 11 675 0303 Haugesund Tel. +47 55 37 55 00 5750 Odda Vikemyra 1, 402 76 GÖTEBORG VIENTIANE Pb. 458, 5501 Haugesund Larvik Tel. +47 53 64 70 88 6065 Ulsteinvik Tel. +46 31 50 70 00 Tel. +856 21 219 494, Smedasundet 66, Pb. 35 - Fritzøe Brygge, THAILAND Bodø Tel: +47 922 89 447 Fax +856 21 219 495 NorCiv Engineering Co Ltd. 5528 Haugesund 3285 Larvik P.b 234, 8001 Bodø Nedre Fritzøegate 2, Porsgrunn Norconsult Fältgeoteknik AB 121/91 RS Tower, 32th floor, Tel. +47 52 86 51 00 Vadsø Konrad Klausens vei 8, 3264 Larvik Porselensvegen 20, Theres Svenssons gata 11, MOZAMBIQUE Ratchadaphisak Road, 8003 Bodø 3920 Porsgrunn Pb. 50, 9811 Vadsø Box 8774, Norconsult Mozambique Lda. Horten Tel. +47 33 14 14 00 Din Daeng, Tel. +47 75 40 45 00 Tel. +47 35 96 07 22 Tollbugata 7, 402 76 GÖTEBORG Caixa Postal 2722, Pb. 110, 3191 Horten BANGKOK 10400 Levanger 9800 Vadsø Tel. +46 31 50 70 00, Av. Armando Tivane 1853, Tel. +662 642 2450-2, Apotekergata 14, Ski Eidfjord Okkenhaugvegen 4, Tel. +47 78 59 80 05 MAPUTO Fax +662 248 6821 3187 Horten Åsveien 3, P.b. 85, 5786 Eidfjord 7600 Levanger Technogarden Engineering Tel. +258 21 48 50 58, Tel. +47 33 02 04 10 1400 Ski Lægreidsvegen 2, Tel. +47 74 08 55 80 Verdal Resources AB Fax +258 21 48 50 57 SARAWAK, MALAYSIA Tel. +47 67 57 10 00 Neptunvegen 6, Theres Svenssons gata 11, 5783 Eidfjord Hønefoss NorPower Sdn Bhd 7650 Verdal 402 76 GÖTEBORG Tel. +47 53 64 70 88 Pb. 258, 3502 Hønefoss Lillehammer SAL Consultoria em 2nd Floor, Lot 7702, Skien (Technogarden) Tel: +47 91 34 17 93 Tel. +46 735 14 10 00 Desenvolvimento Social, Fossveien 7/9, Elvegata 19, Uniongata 18, Jalan Pending, Fauske 3510 Hønefoss 2609 Lillehammer Lda 93450 KUCHING 3732 SKIEN Ålesund Norconsult Astando AB Storgata 39, Tel. +47 32 10 99 60 Tel. +47 61 22 79 00 Av. Armando Tivane 1853 Tel: +60 8233 1600, Tel. +47 48 89 93 35 Hantverkargatan 5K, 8200 Fauske Retirovegen 4, Caixa Postal 978, Fax: +60 8234 9600 6019 Ålesund 112 21 STOCKHOLM Tel. +47 75 64 46 30 / Kirkenes Lillestrøm Sogndal Sommerschield, MAPUTO Tel. +47 70 17 05 00 Tel. 0506-131 00 +47 95 93 75 49 Storgata 5, Parkalleen 10, Dalavegen 25, Tel. +258 21 48 50 58 / 9, 9900 Kirkenes 2000 Lillestrøm 6856 Sogndal Fax +258 21 48 50 57 Årdal Fredrikstad Tel. +47 78 59 80 00 Tel. +47 67 57 10 00 Tel. +47 57 62 79 00 Dikeveien 34, Pb. 149, PERU 1661 Rolvsøy Kjøllefjord Mandal Stavanger 6881 Årdalstangen Norconsult Perú S.A.C. Tel. +47 69 00 30 00 Pb. 128, 9790 Kjøllefjord Pb. 216, 4503 Mandal P.b. 130, 4065 Stavanger Meierigt 2, Av. Juan de Arona No 151 Fiksekaia, Store Elvegate 35, Jåttåvågveien 18, 6885 Årdalstangen of.304 San Isidro, LIMA 9790 Kjøllefjord 4514 Mandal 4020 Stavanger Tel. +47 67 57 10 00 Tel: +51 1 422 2223 Tel. +47 78 59 80 00 Tel. +47 41 57 80 00 Tel. +47 51 90 53 00

34 / annual report 2013 annual report 2013 / 35 a.fønhus design 05 2014 a.fønhus

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