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DLR YEARS30 of EXCELLENCE This Celebration of 30 Years of the Docklands Light Railway Is Produced in Association with Tramways & Urban Transit © 2017

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DLR YEARS30 of EXCELLENCE This Celebration of 30 Years of the Docklands Light Railway Is Produced in Association with Tramways & Urban Transit © 2017 A special focus in association with DLR YEARS30 OF EXCELLENCE This celebration of 30 years of the Docklands Light Railway is produced in association with Tramways & Urban Transit © 2017 Supplement Editor: Neil Pulling Design: Debbie Nolan Production: Lanna Blyth Commercial: Geoff Butler TAUT Editor: Simon Johnston Inside back cover images courtesy of Express Photo Services/KeolisAmey Docklands; all other images by Neil Pulling unless otherwise stated. With thanks to the staff of Docklands Light Railway Limited and KeolisAmey Docklands, in particular: Faisal Ahmed, David Arquati, Abdellah Chajai, Dave Collins, Mark Davis, Clare Donovan, Anna Hirst, Sara Kent, Bridget Lawrence, Jon Miller, Geoff Mitchell, Rob Niven, Danny Price, Kevin Thomas, Mike Turner and David West. LOOKING FORWARD, LOOKING BACK n 1987, the Docklands Light Railway (DLR) Above: TfL’s DLR performing teams work to deliver service excellence opened for service in east London. Upgrade Plan every day, and our Community Ambassadors work I This automated, driverless railway has been contemplates the effects with local communities and help people to get around at the heart of the development of the Docklands area on demand of future on the DLR. From arranging accessibility trips, holding for 30 years. Kick-starting the regeneration of the ‘Manhattan densities’ open days in community centres and supermarkets, area, the railway has been the transport backbone for around South Quay. through to attending local events, coffee mornings east London communities and has been integral to and forums to give travel advice and answer the continuing increase in both residential and questions, they play an important role in bringing commercial populations within the Docklands. communities together through transport. Part of the Transport for London (TfL) family, in the In many ways, the transformation of the Docklands last three decades the DLR has grown from a one-car has only just begun. Whilst substantial future growth operation with 11 vehicles – covering 15 stations is already planned, the potential to go beyond this over 13km (eight miles) of track and carrying 9m is huge. We want to deliver an innovative, high quality, customers annually – to a three-car operation with high-frequency railway that is the local metro for 149 vehicles serving 45 stations over 40km (25 miles) east London and supports significant housing and of track. It now carries over 120m customers per employment growth for the benefit of all Londoners. year. The first fully-accessible network in the UK and With a bright future to already look forward to, delivering bright, open new stations and routes across the focus is now on bringing more innovation and the east and south east of London, the railway has capacity to the railway. A tender for 43 new trains, helped the Canary Wharf metropolis become firmly due to enter service in 2022-23, is underway and the established as the financial centre of the city. Mayor of London has announced a new extension The DLR is by far the busiest light rail operation Danny Price to Thamesmead. Our aspirations do not stop there. in the UK and has become the sixth-busiest railway Planning for the longer-term, we will focus on of any kind in the country. It is one of the greatest increasing frequencies, improving journey times, transport success stories in the world. eliminating in-service asset failures and deploying The DLR runs through five distinctly different smart technology through co-ordinated investment. boroughs: Greenwich, Tower Hamlets, Newham, While we celebrate 30 years of the DLR and what it Lewisham and the City of London. It is an integral part has achieved in that time, the next 30 years promise of TfL’s goal of keeping London moving, working and to be just as exciting for this world-class railway. growing, consistently delivering 99%+ service reliability Danny Price in line with the TfL ethos that ‘Every Journey Matters’. Director (Interim) DLR, Transport for London Together with KeolisAmey Docklands (franchise Kevin Thomas operator and maintainer), our passionate and high- Kevin Thomas Managing Director, KeolisAmey Docklands 30 YEARS OF THE DLR 3 HAPPY BIRTHDAYS et between service information displays Above: Construction vignette of DLR history and its future. The original beneath Heron Quays station is a plaque continues around station’s 2002 replacement passed through a S commemorating a significant event there in the second Heron new office building, yet it is free-standing. June 1982. The landing of Brymon Airways G-BRYA Quays station, built The surroundings may change, but the railway that on the West India Docks quay relates to two of free-standing within carried 122.27m passengers in 2016-17, with 99% of today’s key parts of London’s infrastructure, neither of an office block. trains departing to schedule, has a longer vision. which then existed. Both went through challenging early years and name changes, yet both would A PERSONAL LONG VIEW emerge recognised for their quality and for their Acting Head of Engineering Geoff Mitchell has been transformative contribution to economic resurgence. with the DLR for nearly all of its 30 years, joining In 2017 the Docklands Light Railway (DLR) and the new system as a signal technician from London London City Airport each celebrate 30 years of Underground in March 1987. He cheerfully admits that passenger transport. despite having to take a pay cut to make the career A symbolic and technical feat, using a regional airliner move, “I was keen to get out of working nights.” in such a setting substantiated a potential new use of Above all however, he fancied taking on the challenges the economically decaying area. At the north of the that the newcomer offered – “The DLR was, and still Isle of Dogs peninsula within a long Thames meander, is, a cutting-edge operation,” he explains. the narrow strip about a kilometre in length had played Such was the railway’s isolation at the time, reaching its brief part in aviation history. Like the surrounding the headquarters at Poplar – then with a collection of area, it would soon be covered by tall buildings. temporary offices – involved him taking a bus from Even before the skyline rose, an infant form of the Mile End station. Although the DLR drew upon proven DLR was already at the centre of the developments. equipment and experience, bringing it together During 1987 the railway and airport (established brought a wealth of interesting challenges: further east in the Royal Docks area) both “The DLR was, “The systems fell over regularly.... just plugging welcomed their first passengers. In 2005, and still is, a in appliances could blow the breakers and the now mature railway, as a part of the then everything would stop.” It was not only Transport for London (TfL) network, opened cutting-edge maintaining the service that caused concern, an interchange with what had become a as Geoff recalls: “Early on there was a lot of substantial international airport. Now about operation.” bad press and scepticism about the DLR just two-thirds of its passengers use the DLR for GEOFF MITCHELL being for the ‘yuppie’ parts – being something access, in one of the UK’s great air-rail success ACTING HEAD OF that was serving just the few – but it really has stories. Heron Quays station holds a further ENGINEERING, DLR regenerated the place overall.” 4 30 YEARS OF THE DLR Above: A view showing When Geoff joined the DLR “it seemed like a little the busy nature of tram system,” but it soon became clear that the the modern system, hybrid format was set for greater things: “It didn’t take including all types of long for the word to get around that we were going current rolling stock. to extend.” Some original installations like stations on the Poplar – Stratford line and many distinctive Left: An aviation feat lineside features like docks and historic churches commemorated below remain. However, it is change that has permeated the service information DLR: “This area is an amazing place in which to work. displays at Heron Quays It’s been a very exciting time – like bringing it from DLR station. 11 trains to today’s big fleet. I’m proud to have been part of it.” Below: The DLR has served London City THE BEGINNINGS Airport since The railway that Geoff Mitchell and many long-serving December 2005. colleagues joined was created for a purpose that has become easy to overlook, forming part of an extreme example of changing land use in a developed city. The enclosed commercial docks built since the early 1800s became part of the world’s biggest freight port but a shift in global trade followed World War Two, during which the east of London suffered badly. Bigger ships, containerisation and efficient handling by coastal facilities such as those at Tilbury and Felixstowe later both drained away trade and removed workplaces. Approximately 150 000 jobs disappeared from docks areas on both sides of the Thames in the decade up to 1976. Dereliction following closures from the early 1980s was most keenly felt by residents, many of whom lived towards the Isle of Dogs’ southern end. Not only were jobs disappearing, but there remained a dearth of public transport, despite there being only about 5km (three miles) between the old West India Docks station (closed in 1926) in Poplar and the Bank of England. The UK Government set up the London Docklands Development Corporation (LDDC) in 1981 to initiate and support measures for reviving a cross-borough area of about 22km2 (8.5 square miles). Most dock basins north of the Thames would be retained as features around which developers would have to ➡ 30 YEARS OF THE DLR 5 Engineering Excellence Above left: A pre-Canary Wharf view from a train heading from Heron Quays towards the original West India Quay station in 1989.
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