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DLR Franchise Agreement (Redacted Version)

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DLR Franchise Agreement (Redacted Version) CONFORMED COPY Franchise Agreement Docklands Light Railway Limited and Keolis Amey Docklands Limited relating to the Docklands Light Railway 17 July 2014 THV\JMT\D645.00133 CONTENTS CLAUSE PAGE PART I: DEFINITIONS ........................................................................................................... 1 1. DEFINITIONS/INTERPRETATION ................................................................................ 1 1.1 Definitions .............................................................................................................. 1 1.2 Interpretation ........................................................................................................ 30 1.3 Consents in writing ................................................................................................ 31 1.4 Consents reasonably withheld or delayed .................................................................. 31 1.5 DLRL reviews ........................................................................................................ 31 PART II: GRANT OF FRANCHISE ........................................................................................... 33 2. GRANT OF THE FRANCHISE ..................................................................................... 33 2.1 Appointment of Franchisee ...................................................................................... 33 2.2 Franchisee's general obligations ............................................................................... 33 2.3 Franchisee's Risk ................................................................................................... 34 2.4 Franchisee's Due Diligence ...................................................................................... 34 2.5 Disclosed Data ....................................................................................................... 34 2.6 DLRL Disclaimer ..................................................................................................... 35 2.7 No liability for review and approval .......................................................................... 35 2.8 DLRL's general obligation ........................................................................................ 35 3. FRANCHISE COMMENCEMENT .................................................................................. 35 3.1 Entry into Effect ..................................................................................................... 35 3.2 Conditions Precedent .............................................................................................. 35 3.3 Certificate of Franchise Commencement ................................................................... 35 3.4 Termination on non-fulfilment of Conditions Precedent ............................................... 36 4. DURATION OF FRANCHISE ...................................................................................... 36 4.1 Expiry Date ........................................................................................................... 36 4.2 Extension of the Franchise Term .............................................................................. 36 4.3 Financial arrangements for extension ....................................................................... 36 4.4 Key Contracts ........................................................................................................ 36 5. FRANCHISEE'S WARRANTIES/COVENANTS ................................................................ 36 5.1 Franchisee's representations and warranties .............................................................. 36 5.2 Updating of warranties ........................................................................................... 38 5.3 Franchisee's Covenants .......................................................................................... 38 5.4 Restrictions on Activities ......................................................................................... 39 6. DLRL'S WARRANTIES ............................................................................................. 39 PART III: THE FRANCHISE .................................................................................................. 40 7. OPERATIONAL REQUIREMENTS ................................................................................ 40 8. TICKETING ............................................................................................................ 40 9. ASSET MANAGEMENT ............................................................................................. 40 9.1 General Asset Management Obligations .................................................................... 40 9.2 Asset Management Policy and Asset Management Strategy ......................................... 41 9.3 Principal Asset Strategies ........................................................................................ 41 9.4 Maintenance Documents ......................................................................................... 42 9.5 Computerised Asset Management System ................................................................. 43 9.6 Work Bank ............................................................................................................ 44 9.7 Franchisee Asset Management Audits ....................................................................... 45 9.8 DLRL Asset Management Audits ............................................................................... 46 9.9 Command and Control ............................................................................................ 46 9.10 Meetings and Reports ............................................................................................. 47 9.11 Handback ............................................................................................................. 47 9.12 Discrepancies in Maintenance Documents ................................................................. 47 9.13 Monitoring Third Party Maintenance .......................................................................... 48 10. WORKING ON THE RAILWAY ................................................................................... 48 10.1 Working on the Railway Manual ............................................................................... 48 10.2 Access to the Railway ............................................................................................. 49 10.3 Operational Response ............................................................................................. 49 10.4 Projects ................................................................................................................ 49 10.5 Training ................................................................................................................ 51 10.6 Capital Replacement ............................................................................................... 51 11. COMMITTED OBLIGATIONS ..................................................................................... 53 12. CUSTOMER INFORMATION ...................................................................................... 53 13. SITE ..................................................................................................................... 53 13.1 Grant of licence ..................................................................................................... 53 13.2 General provisions in respect of land and the licence .................................................. 54 13.3 Exercise of rights ................................................................................................... 54 13.4 Change to Relevant Documents ............................................................................... 54 13.5 Power ................................................................................................................... 55 13.6 Safeguarding the Railway........................................................................................ 55 13.7 Environmental and Industrial Disease Indemnity ........................................................ 56 14. PERSONNEL .......................................................................................................... 56 14.1 DLRL Manager ....................................................................................................... 56 14.2 Franchisee's Commercial Director ............................................................................ 57 14.3 Key Staff .............................................................................................................. 57 14.4 Franchisee's responsibility ....................................................................................... 59 14.5 Qualified personnel ................................................................................................ 60 14.6 Safety critical work ................................................................................................ 60 14.7 Training ................................................................................................................ 60 14.8 Franchisee Staff Surveys ........................................................................................ 60 15. PENSIONS ............................................................................................................ 60 15.1 Participation in the DLR Pension Scheme................................................................... 60
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