Transport for London

Interchange signs standard

Issue 5

MAYOR OF LONDON Transport for London 1 Interchange signs standard Contents

1 Introduction 3 Directional signs and wayfinding principles 1.1 Types of interchange sign 3.1 Directional signing at Interchanges 1.2 Core network symbols 3.2 Directional signing to networks 1.3 Totem signs 3.3 Incorporating service information 1.3 Horizontal format 3.4 Wayfinding sequence 1.4 Network identification within interchanges 3.5 Accessible routes 1.5 Pictograms 3.6 Line diagrams – Priciples 3.7 Line diagrams – Line representation 3.8 Line diagrams – Symbology 3.9 Platform finders Specific networks : 2 3.10 Platform confirmation signs National Rail 2.1 3.11 Platform station names London Underground 2.2 3.12 Way out signs Docklands Light Railway 2.3 3.13 Multiple exits London Overground 2.4 3.14 Linking with Legible London London Buses 2.5 3.15 Exit guides 2.6 London Tramlink 3.16 Exit guides – Decision points 2.7 London Coach Stations 3.17 Exit guides on other networks 2.8 London River Services 3.18 Signing to bus services 2.9 Taxis 3.19 Signing to bus services – Route changes 2.10 Cycles 3.20 Viewing distances 3.21 Maintaining clear sightlines

4 References and contacts

Interchange signing standard Issue 5 1 Introduction Contents

Good signing and information ensure our customers can understand London’s extensive public transport system and can make journeys without undue difficulty and frustruation.

At interchanges there may be several networks, operators and line identities which if displayed together without consideration may cause confusion for customers. To overcome this problem, a hierarchy of identities has been agreed. This has sought to identify common ground between service providers, encouraging consistent use of logos, pictograms and terminology wherever practicable to minimise customer confusion.

Directional signing guiding customers through an interchange must also be given careful consideration to ensure a logical and consistent progression of information. Whilst this journey may pass through areas of the station operated by different networks, the signing should form a seamless trail without the customer being confused at territorial boundaries.

This document is intended to provide guidance for the consistent application of these principles.

Interchange signing standard Issue 5 1.1 Types of interchange sign Contents

The requirements of interchange Typical sign types : Standard signing do not only relate to network Building mounted interchange identification at station entrances. interchange totem sign Consideration must be given to all totem sign sign types within a customer journey, UNDERGROUND including station directional signing and street signing both to and from transport interchanges.

UNDERGROUND Due to the many different corporate identities it is unrealistic to be prescriptive about each sign within the different operational areas, but consistent principles should be adopted to ensure optimum clarity DLR and customer understanding. Legible London street directional sign

Charing Cross OVERGROUND

TFL station directional sign

National Rail UNDERGROUND Underground

Buses BUSES DLR DLR

Interchange signing standard Issue 5 1.2 Core network symbols used to identify stations Contents

At interchange station entrances, only the core network identities are to be displayed.

Operator or line identities can be UNDERGROUND DLR introduced at the appropriate decision point within the station in accordance with the standards agreed by each network.

On street signs directing towards stations National Rail London Underground Docklands Light Railway only the core network identities may be displayed.

The visual identities of the modes listed on this page are the core networks to be displayed on interchange station OVERGROUND BUSES TRAMLINK identification signs. No other logo or pictogram should be displayed.

London Overground London Buses London Tramlink

COACHES RIVER

Victoria Coach Station London River Services

Interchange signing standard Issue 5 1.3. Totem signs - General principles Contents

2x 2x 2x 2x The purpose of a totem is to identify clearly 15x 15x and consistently the modes of transport 3x 4x available at or around a particular interchange. They should be positioned in locations so as to be clearly and easily recognised from a UNDERGROUND distance. 4x 4x Only the identities listed on page X are to be displayed - operator or line identities are not permitted. UNDERGROUND

Order of display 4x The top logo is determined by the network 4x owning the interchange, followed by the other logos in order of customer usage. DLR BUSES Buses roundels should only be displayed where it does not mislead customer to assume that 4x access to buses is within the station site itself.

Symbol size and spacing OVERGROUND The network logo size and spacing is based around a proportional width of 15 units. For roundels, the space at the top should be 3 units. For a rail symbol this should be increased to 4 units for visual consistency.

Interchange signing standard Issue 5 1.3.1 Totem signs - Station names Contents

2x 2x 2x 2x Station names 15x 15x Station names should be displayed below the 3x 4x network symbols unless a station name fascia sign is clearly visible. UNDERGROUND The typeface and colour of the name will be in the house style of the interchange owner. 4x 4x The optimum size should be a lower-case x-height of 2 units with the text centrally ranged. For longer names this should be UNDERGROUND proportionally reduced to maintain a minimum 2 unit border to each side. 4x 4x Station 2x The term “Station” may be used but should be 2x omitted if it will cause the name to run into Name 2x three lines. Other terms such as “Interchange” BUSES or “London”are not permitted unless they form part of the actual station name. 4x Westminster Central 2x min 2x min

Interchange signing standard Issue 5 1.3.2 Totem signs - Alternative formats Contents

2x 2x 2x 2x 2x 2x In many areas there may be insufficient space 15x 15x 15x to accomodate a full totem sign outside an 3x 3x 4x interchange station. It is vital than customers can clearly identify the station and networks served so alternative formats may be adopted. UNDERGROUND OVERGROUND

Where possible a cantilevered version should 4x 4x 4x be adopted projecting from a building. The position and height of such signs must be carefully considered to provide maximum UNDERGROUND visibility at distance. Station names are not usually displayed on canlilevered versions, 4x 4x being close to a station name fascia. Station 3x Station Name In areas where space is restricted, and where a Cantilevered totem sign Name building mounted sign is deemed unsuitable a at Underground owned pole mounted totem should be considered. If interchange station these are remote from the station entrance fascia sign the station name should be clearly displayed. Where National Rail stations have specific branding requirements these may be accomodated without encroaching on the standard interchange format as shown.

Pole mounted totem sign Pole mounted totem sign at Overground owned at National Rail station interchange station accommodating station identity branding

Interchange signing standard Issue 5 1.4 Horizontal format network signing Contents

At some stations it may be most effective to display the network logos on a horizontal fascia 5x 15x 5x 15x 5x 15x sign, or in silhouette format on or above the Min x station building.

When network logos are displayed together on 15x UNDERGROUND DLR a horizontal fascia sign the logo size and spacing is based around the same proportional Min x width of 15 units and a projected 15 unit height. The space between the logos should be 5 units and the minimum space above and below is 1 unit. Logos should be ordered from left to right based on interchange ownership 15x5x15x5x15x5x followed by customer usage.

The height and position of the station name UNDERGROUND DLR 10x will depend on the actual typeface but should Station Name have a cap height of around 10 units and be visually centred on the symbol height.

Where large format silhouette network logos Silhouette symbols and lettering applied 15x 5x 15x 5xas a feature directly to station buildings and station names are incorporated on or above station buildings the same proportional rules should be followed.

DLR 10x

Interchange signing standard Issue 5 1.5 Network identification within interchanges Contents

When directing to a rail network at an Directing to primary rail networks interchange, the network name is used in conjunction with the appropriate network symbol. National Rail

For other TFL modes, the network Network name Network symbol roundel symbol should be used in conjunction with the appropriate mode pictogram to provide visual link and aid recognition of the roundel. Directing to other TFL modes

Where corporate identities cannot BUSES accomodate both roundel and pictogram, Buses the roundel should be omitted. For further details please refer to the section Mode name Modal roundel Mode pictogram relating to specific modes.

The following sections provide guidance for the symbols and terminology which Primary rail networks : Other TFL modes : should be adopted when representing each specific mode. Underground UNDERGROUND Buses BUSES

DLR DLR Trams TRAMLINK

Overground OVERGROUND Coaches COACHES

National Rail Boats RIVER

Interchange signing standard Issue 5 1.6 Pictograms Contents

Pictograms are widely used to communicate information without the need to understand associated text.

The examples on this page represent the core TFL symbols which specifically relate to the various modes of trasport Buses Coaches Trams River craft and access.

Whilst it is acceptable that other systems corporate identities have different versions of such symbols, consistent format principles should be adopted wherever possible to ensure optimum clarity and customer understanding. Airport Taxi Parking Cycling Details of how these should be used to represent specific networks are shown in the following sections covering specific modes

Lift Mobility impaired Disabled Pedestrian

Interchange signing standard Issue 5 2 Specific networks Contents

2.1 National Rail 2.2 London Underground 2.3 Docklands Light Railway 2.4 London Overground 2.5 London Buses 2.6 London Tramlink 2.7 London Coach Stations 2.8 London River Services 2.9 Taxis 2.10 Cycles

Interchange signing standard Issue 5 2.1 National Rail - Network identification signs Contents

The standard rail logo should be used to Reversal logo Positive logo represent all National Rail services on station and street signing.

On pole-mounted or totem signs, the logo should appear as a reversal version, white on a red panel of fixed proportions.

On fascias and directonal signs within UNDERGROUND stations the positive red version should Monochrome versions be used.

Where elements are shown in a single colour on sign systems, monochrome vesions of the logos may be used.

For details of colours and proportions refer to the appropriate TFL standard. Station identification sign displaying negative logo

Station directional sign displaying positive logo Blackheath

Street directional sign displaying monochrome logo Traffic sign displaying reversal logo

Blackheath Charing Cross Station

Interchange signing standard Issue 5 2.1.1 National Rail - Sign terminology and style Contents

Terminology Directing to a separate National Rail station Liverpool Street from an interchange station. If space is limited When directing to the National Rail the word “Station” may be omitted as shown. network at interchanges or on street, consistent and appropriate terminology is Directing collectively to the Network Rail vital to ensure customer understanding. platforms within an interchange station. The examples opposite show the correct National Rail terminology to be adopted for typical interchange situations. Train operating company names should be avoided Directing to a platform where a destination is the most easily understood differentiation. unless no alternative exists. Aylesbury trains

In an integrated environment with flexible Platforms 7-10 services platform numbers may be used.

Variations in sign style Illustrative examples : Each of the signs indicated has its own A sign in London Underground style distinctive style of colour, typography Fenchurch Street directing to a National Rail station. and layout, but the use of common terminology, symbols and pictograms will maintain continuity of communication. A sign in London Overground style The styles shown are illustrative only and directing to a National Rail station. are not an accurate representation of Fenchurch Street corporate style

A sign in Legible London style Fenchurch Street directing to a National Rail station.

Interchange signing standard Issue 5 2.2 London Underground - Network identification signs Contents

Standard logo Reduced logo The Underground roundel logo should be used to represent the Underground network on all station and street signing. The “Underground” text should be UNDERGROUND displayed in the bar on primary UNDERGROUND directional and identification signs. On secondary signs the name may be omitted from the bar if the wording cannot be printed clearly. Bar text may be omitted for Monochrome versions smaller applications Where elements are shown in a single colour on sign systems, monochrome vesions of the logos may be used, similarly with text omitted for smaller UNDERGROUND applications.

For details of colours and proportions refer to the appropriate TFL standard. Station identification sign displaying standard logo OVERGROUND Station directional sign displaying positive logo

Underground UNDERGROUND

Street directional sign displaying monochrome logo Traffic sign displaying plain logo

Barkingside Embankment Station

Interchange signing standard Issue 5 2.2.1 London Underground - Sign terminology and style

Terminology When directing to the London Directing to a separate Underground station Underground network at intechanges or Camden Town UNDERGROUND from an interchange station . If space is limited the word “Station” may be omitted as shown. on street, consistent and appropriate terminology is vital to ensure customer understanding. The examples opposite Directing to a common access point to all show the correct terminology to be Underground UNDERGROUND Underground lines within an interchange station. adopted for typical interchange situations. Directing to specific Underground lines Central line UNDERGROUND within an interchange station.

Variations in sign style Illustrative examples : Each of the signs indicated has its own A sign in London Overground style distinctive style of colour, typography Underground UNDERGROUND directing to Underground platforms. and layout, but the use of common terminology, symbols and pictograms will maintain continuity of communication. A sign in a rail monochrome corporate The styles shown are illustrative only and Underground style directing to Underground platforms. are not an accurate representation of corporate style

A sign in Legible London style Embankment directing to an Underground station.

Interchange signing standard Issue 5 2.3 Docklands Light Railway - Network identification signs Contents

The DLR roundel logo should be used to Standard logo Reduced logo represent the Docklands Light Railway network on all station and street signing with “DLR” displayed in the bar. DLR Where the logo wording cannot be clearly DLR printed or read at distance, the reduced rectangular logo should be used rather than the roundel, the colour alone being insufficient identification. Monochrome versions Where elements are shown in a single colour on sign systems, monochrome vesions of the logos may be used, similarly adopting the rectangular version DLR where legibility may be impaired.

For details of colours and proportions refer to the appropriate TFL standard. Station identification sign displaying standard logo OVERGROUND Station directional sign displaying positive logo

Bow Church DLR

Street directional sign displaying monochrome logo Traffic sign displaying reversal logo East India Bow Church Station

Interchange signing standard Issue 5 2.3.1 Docklands Light Railway - Sign terminology and style Contents

Terminology Directing to a separate DLR station Bow Church DLR from an interchange station. If space is limited When directing to the DLR network at the word “Station” may be omitted as shown. interchanges or on street, consistent and appropriate terminology is vital to ensure Directing collectively to the DLR platforms customer understanding. The examples DLR trains DLR within an interchange station. To increase opposite show the correct terminology to legibility the word “trains” may be omitted. be adopted for typical interchange situations. Directing to a DLR platform where a destination DLR via ExCeL DLR is most easily understood differentiation.

In an integrated environment with flexible Platforms 3 and 4 DLR services platform numbers may be used.

Variations in sign style Illustrative examples : Each of the signs indicated has its own A sign in London Underground style distinctive style of colour, typography Tower Gateway DLR directing to a DLR station. and layout, but the use of common terminology, symbols and pictograms will maintain continuity of communication. A sign in London Overground style

The styles shown are illustrative only and DLR directing to a DLR station. are not an accurate representation of Tower Gateway corporate style

A sign in Legible London style Tower Gateway directing to a DLRl station.

Interchange signing standard Issue 5 2.4 London Overground - Network identification signs Contents

The Overground roundel logo should be Standard logo Reduced logo used to represent the London Overground network on all station and street signing with “OVERGROUND” OVERGROUND displayed in the bar. OVERGROUND Where the logo wording cannot be clearly printed or read at distance, the reduced rectangular logo should be used rather than the roundel, the colour alone being UNDERGROUND insufficient identification. Monochrome versions

Where elements are shown in a single colour on sign systems, monochrome vesions of the logos may be used, OVERGROUND similarly adopting the rectangular version where legibility may be impaired.

For details of colours and proportions Station identification sign refer to the appropriate TFL standard. displaying standard logo OVERGROUND Station directional sign displaying positive logo

Hackney Central OVERGROUND

Street directional sign displaying monochrome logo Traffic sign displaying reversal logo

Crouch Hill Hackney Central Station

Interchange signing standard Issue 5 2.4.1 London Overground - Sign terminology and style Contents

Terminology Directing to a separate London Overground station Camden Road OVERGROUND from an interchange station. If space is limited When directing to the London Overground the word “Station” may be omitted as shown. network at interchanges or on street, consistent and appropriate terminology is Directing collectively to the London Overground vital to ensure customer understanding. OVERGROUND platforms within an interchange station. The examples opposite show the correct Overground terminology to be adopted for typical interchange situations. Directing to a platform where a destination is Richmond trains OVERGROUND most easily understood differentiation.

In an integrated environment with flexible services Platforms 1 and 2 OVERGROUND platform numbers may be used.

Variations in sign style Illustrative examples : Each of the signs indicated has its own A sign in London Underground style directing distinctive style of colour, typography Hackney Wick OVERGROUND to a London Overground station. and layout, but the use of common terminology, symbols and pictograms will maintain continuity of communication. A sign in DLR style directing to a London

The styles shown are illustrative only and OVERGROUND Overground station. are not an accurate representation of Hackney Wick corporate style

A sign in Legible London style directing Hackney Wick to a London Overground station.

Interchange signing standard Issue 5 2.5 London Buses - Network identification signs Contents

The London Buses roundel logo should be Standard logo Pictogram used to represent the London Bus network on all station and street signing with “BUSES” displayed in the bar. Where the logo wording cannot be clearly BUSES printed or read at distance, the standard pictogram should be used rather than the roundel, the colour alone being insufficient identification. BUSES Monochrome logos Where elements are shown in a single colour on sign systems, the standard pictogram should always be used, positive or reversed as appropriate.

On TFL directional signs both standard logo and pictogram are used to aid roundel logo recognition. Station identification sign displaying standard logo For details of colours and proportions OVERGROUND refer to the appropriate TFL standard. Station directional sign displaying positive logo and pictogram

BUSES Buses

Street directional sign displaying monochrome logo Traffic sign displaying standard logo

Central Bus Buses Station

Interchange signing standard Issue 5 2.5.1 London Buses - Sign terminology and style Contents

Terminology When directing to London Buses services Directing collectively to London bus services at interchanges or on street, consistent Buses BUSES from an interchange station.. and appropriate terminology is vital to ensure customer understanding. The examples opposite show the correct Directing specifically to a London bus station terminology to be adopted for typical Bus station BUSES from an interchange station. interchange situations.

For signing directing to and Directing to an interchange which includes differentiating between individual bus Finsbury Park UNDERGROUND a bus station. Note the pictogram is used for stops refer to section XX - Signing to bus clarity rather than the red roundel. stops.

Variations in sign style Illustrative examples : Each of the signs indicated has its own A sign in London Overground style distinctive style of colour, typography Buses BUSES directing to London bus services. and layout, but the use of common terminology, symbols and pictograms will maintain continuity of communication. A sign in a rail monochrome corporate The styles shown are illustrative only and Buses style directing to London bus services. are not an accurate representation of corporate style

A sign in Legible London style Buses directing to London bus services.

Interchange signing standard Issue 5 2.6 London Tramlink - Network identification signs Contents

The London Tramlink roundel logo should Standard logo Pictogram be used to represent the London Tramlink network on all station and street signing with “TRAMLINK” displayed in the bar. Where the logo wording cannot be clearly TRAMLINK printed or read at distance, the standard pictogram should be used rather than the roundel, the colour alone being insufficient identification. TRAMLINK Monochrome logos Where elements are shown in a single colour on sign systems, the standard pictogram should always be used, positive or reversed as appropriate.

On TFL directional signs both standard logo and pictogram are used to aid roundel logo recognition. Station identification sign displaying standard logo For details of colours and proportions OVERGROUND refer to the appropriate TFL standard. Station directional sign displaying positive logo and pictogram

TRAMS Trams

Street directional sign displaying monochrome logo Traffic sign displaying pictogram

Morden Road Morden Road Station

Interchange signing standard Issue 5 2.6.1 London Tramlink - Sign terminology and style Contents

Terminology When directing to the London Tramlink Directing to a separate Tramlink station or stop network at interchanges or on street, Morden Road TRAMS from an interchange station. If space is limited consistent and appropriate terminology is the word “Station” may be omitted as shown. vital to ensure customer understanding. The examples opposite show the correct Directing collectively to the Tramlink departure terminology to be adopted for typical Trams TRAMS points within an interchange station. interchange situations.

Directing to a platform where a destination Platform 10 TRAMS is most easily understood differentiation.

Variations in sign style Illustrative examples : Each of the signs indicated has its own A sign in London Underground style distinctive style of colour, typography Morden Road TRAMS directing to a Tramlink station or stop. and layout, but the use of common terminology, symbols and pictograms will maintain continuity of communication. A sign in London Overground style

The styles shown are illustrative only and TRAMS directing to a Tramlink station or stop. are not an accurate representation of Morden Road corporate style

A sign in Legible London style Morden Road directing to a Tramlink station or stop.

Interchange signing standard Issue 5 2.7 London Coach Stations - Network identification signs Contents

The London Coach Stations roundel logo Standard logo Pictogram should be used to represent the London Coaches network on all station and street signing with “COACHES” displayed in COACHES the bar. COACHES Where the logo wording cannot be clearly printed or read at distance, the standard pictogram should be used rather than the roundel, the colour alone being BUSES insufficient identification. Monochrome logos

Where elements are shown in a single colour on sign systems, the standard pictogram should always be used, positive or reversed as appropriate.

On TFL directional signs both standard logo and pictogram are used to aid Station identification sign roundel logo recognition. displaying standard logo OVERGROUND For details of colours and proportions Station directional sign displaying positive logo and pictogram refer to the appropriate TFL standard. Coaches COACHES

Street directional sign displaying monochrome logo Traffic sign displaying pictogram

Coach Coach Station Station

Interchange signing standard Issue 5 2.7.1 London Coach Stations - Sign terminology and style Contents

Terminology When directing to a London Coach Directing collectively to coach services station at interchanges or on street, Coaches COACHES from an interchange station.. consistent and appropriate terminology is vital to ensure customer understanding. The examples opposite show the correct Directing specifically to a coach station from terminology to be adopted for typical Coach Station COACHES an interchange station of the same name. interchange situations.

Directing specifically to a coach station from Victoria Coach Station COACHES an interchange station of a different name.

Variations in sign style Illustrative examples : Each of the signs indicated has its own A sign in London Underground style distinctive style of colour, typography Coaches COACHES directing to coach services. and layout, but the use of common terminology, symbols and pictograms will maintain continuity of communication. A sign in London Buses style The styles shown are illustrative only and COACHES directing to a coach station. are not an accurate representation of Coach Station corporate style

A sign in Legible London style Coach Station directing to a coach station.

Interchange signing standard Issue 5 2.8 London River Services - Network identification signs Contents

Standard logo Pictogram

The London River Services roundel logo should be used to represent London River Services on all station and street signing RIVER with “RIVER” displayed in the bar. Where the logo wording cannot be clearly printed or read at distance, the standard pictogram should be used rather than the roundel, the colour alone being Monochrome logos insufficient identification. The pictogram should also be used when directing to piers not owned by LRS. Greenwich Where elements are shown in a single Pier colour on sign systems, the standard pictogram should always be used, positive or reversed as appropriate.

On TFL directional signs both standard logo and pictogram are used to aid Station directional sign displaying positive logo and pictogram roundel logo recognition.

RIVER Pier identification flag For details of colours and proportions Millbank Pier displaying standard logo refer to the appropriate TFL standard.

Street directional sign displaying monochrome logo Traffic sign displaying pictogram

Greenwich Millbank Pier Pier

Interchange signing standard Issue 5 2.8.1 London River Serices - Sign terminology and style Contents

Terminology When directing to a London River When directing to an LRS pier, the full pier Services Pier at interchanges or on street, Millbank Pier RIVER name and the word “Pier” should. be used. consistent and appropriate terminology is vital to ensure customer understanding. The examples opposite show the correct When directing to a pier not owned by LRS terminology to be adopted for typical London Eye Pier the full name is used without the roundel. interchange situations.

Variations in sign style Illustrative examples : Each of the signs indicated has its own A sign in London Underground style distinctive style of colour, typography Millbank Pier RIVER directing to an LRS owned pier. and layout, but the use of common terminology, symbols and pictograms will maintain continuity of communication. A sign in DLR style directing to a The styles shown are illustrative only and pier not owned by LRS. are not an accurate representation of London Bridge Pier corporate style

A sign in Legible London style Millbank Pier directing to an LRS owned pier.

Interchange signing standard Issue 5 2.9 London Taxi signage Contents

Standard logo Pictogram

The London Taxi roundel logo or pictogram should not be used on station totems or entrance fascia signs. TAXIS Where appropriate however, a taxi rank sign may be installed outside a station incorporating both symbols.

Where a taxi rank is present outside a station, directional signage should Monochrome logos display the the standard pictogram, without the roundel, positive or reversed as appropriate. The term “Private hire” should not be used when directing to taxis at interchanges.

For details of colours and proportions refer to the appropriate TFL standard.

Station directional signs displaying standard pictogram

Taxis

Standard TFL Taxi rank sign displaying roundel and pictogram Station directional sign in rail style displaying standard pictogram Taxis

Interchange signing standard Issue 5 2.10 Cycle facilities signing Contents

Pictogram Parking symbol with cycle pictogram

The TFL cycle pictogram or cycling roundels should not be used on station totems, fascias or directional signs as taxis do not constitute a public transport network. Cycle facilities at interchange stations should be signed using the standard cycle pictogram.

Where cycle parking areas are present at Monochrome symbols interchange stations there should be clear signing from the station approach displaying the cycle pictogram in conjunction with the standard traffic parking symbol.

Where elements are shown in a single colour on sign systems, monochrome vesions of the two symbols should be Standard TFL sign directing to cycle parking used for clarity and consistency.

Cycle parking

Directional sign in rail style directing to cycle parking

Cycle parking

Interchange signing standard Issue 5 3 Directional signing and wayfinding principles Contents

3.1 Directional signing at Interchanges 3.12 Way out signs 3.2 Directional signing to networks 3.13 Multiple exits 3.3 Incorporating service information 3.14 Linking with Legible London 3.4 Wayfinding sequence 3.15 Exit guides 3.5 Accessible routes 3.16 Exit guides – Decision points 3.6 Line diagrams – Priciples 3.17 Exit guides on other networks 3.7 Line diagrams – Line representation 3.18 Signing to bus services 3.8 Line diagrams – Symbology 3.19 Signing to bus services – Route changes 3.9 Platform finders 3.20 Viewing distances 3.10 Platform confirmation signs 3.21 Maintaining clear sightlines 3.11 Platform station names

Interchange signing standard Issue 5 3.1 Directional signing at interchanges Contents

Good directional signing within interchanges Shenfield & enables customers to find their correct Platform 1 Gidea Park destination without hesitation of confusion. East Croydon Whilst the graphic style of such signs may and Brighton Platform 5 follow specific corporate identity rules

associated with a particular network or UNDERGROUND operator, the information needs of the Northern line customers at each decision point are identical. BUSES The following sections provide guidance to Buses common wayfinding principles which should be adopted to this aim. Whilst sign styles change in accordance with different network identities, the information needs of the customer It would be impractical to be graphically at a decision point are identical prescriptive for each networks identity so for the purpose of these sections signs have been shown in a neutral TFL style, but the priniciples Shenfield & may be applied within any sign system. Platform 1 Gidea Park East Croydon Where complex interchange stations have and Brighton Platform 5 common areas which are effectively shared by several networks eg. Stratford, it is Northern line recommended that a neutral style is adopted to ensure customers benefit from a consistent visual trail without unnecessary visual style Buses changes.

Interchange signing standard Issue 5 3.2 Directional signing to networks Contents

Directing to primary networks

Primary directional signing at interchanges should be clear and uncluttered by service National Rail information. Networks should be given equal

emphasis to ensure parity, and adopt the BUSES terminology and graphic elements detailed in Buses the previous sections. UNDERGROUND Underground Sign layouts should be kept as simple and legible as possible, the content based around customer needs at decision points.

If all rail networks at an interchange are in the Directing to primary network with a decision between Underground lines same direction, the use of the word “Trains” with the associated network symbols will UNDERGROUND provide optimum legibility and clarity. National Rail Jubilee line

Central line UNDERGROUND DLR DLR

Directional sign where all rail networks are in the same direction

Trains UNDERGROUND DLR OVERGROUND

Interchange signing standard Issue 5 3.3 Directional signing incorporating service information Contents

Where signs need to include service Directing to primary rail networks information relating to a specific network or platform, the use smaller Secondary secondary text will enable the OVERGROUND information to be incorporated within Primary text text the same sign area without causing visual confusion to the other directions. Network or platform Network symbol Direction or destinations

Where signs are in a modular visual slats it is recommended that the secondary text is to the side of the primary text as indicated.

Shenfield & OVERGROUND Platform 1 Gidea Park Directing to Overground specific services East Croydon and Brighton Platform 5 National Rail

UNDERGROUND via Poplar and Northern line DLR DLR Canning Town

DLR Stratford DLR International DLR DLR

Interchange signing standard Issue 5 3.4 Directional signs - Wayfinding sequence Contents

To ensure signing is clear and simple for 1 DLR customers passing through the station there Tickets DLR National Rail should be a logical progession of information.

This should be based around the customer needs at key decision points, keeping messages concise and signs as simple and legible as possible. 2 Liverpool Shenfield and Platform 1 Street Gidea Park Platform 2 These layouts show a typical sign progression from ticket hall to platform.

1.On entering the ticket hall overhead signing should direct to primary services. 3 Platform 2 4 Platform 2 Shenfield and Gidea Park 2.At the decision point between services, Shenfield and Gidea Park platform directions and numbers should be introduced on overhead signs. Stratford Maryland Forest Gate 3.For customers requiring further supporting Manor Park Ilford information, wall mounted line diagrams should Seven Kings be provided (Refer to section 3.6). Goodmayes Chadwell Heath Romford 4.At the platform entry point, an overhead sign Gidea Park Harold Wood should confirm the customers arrival at the Brentwood required platform. Where possible a line Shenfield diagram should also be displayed close to the platform entry point.

Interchange signing standard Issue 5 3.5 Directional signs - Accessible routes Contents

Directing to a lift serving all areas Clear directions to lifts are essential to ensure mobility impaired customers navigate National Rail DLR DLR interchanges as efficiently as possible.

To avoid over complicated sign layouts, Overground OVERGROUND Lift directions to lifts should only introduced at the point where the route to a destination deviates from the normal route. Unfortunately at many interchanges, not all services are fully accessible and this must be Directing to a lift serving one specific mode clearly reflected in any directional signing. Where a lift serves all areas, to avoid any incorrect implied link it should appear as a National Rail separate direction. Overground OVERGROUND Where a lift serves only one mode, the direction should appear in the same panel area Lifts to DLR as the mode, with supporting text for further DLR DLR platforms emphasis if required.

Where lifts lead to specific areas, signs over the lift doors should incorporate such Typical sign over lift entrance directions. These should be based around the end destination, if the exit route requires the use of several lifts. “Lift to ticket hall” is little Lift use to a customer leaving a station who is looking for the exit. To exit and National Rail

Interchange signing standard Issue 5 3.6 Line diagrams - Principles Contents

Line diagram displaying Underground line Line diagram displaying National Rail line To enable customers to find the correct platform for their required destination Platform 9 UNDERGROUND Platform 8 line diagram signs should be provided to Central line - Eastbound Shenfield and Gidea Park show the stations and interchanges served by a specific platform.

Stratford Stratford They must be positioned at the decision Maryland point between platforms, and ideally on Forest Gate the platform close to the entry point. Leyton Manor Park Line diagrams at decision points have Ilford Seven Kings directional arrows in the header panel, Leytonstone Wanstead Goodmayes which are omitted on the platform Redbridge Chadwell Heath versions. Gants Hill Snaresbrook Romford Newbury Park Gidea Park Where possible network rail services Barkingside Harold Wood Fairlop should be represented as a line diagram South Woodford Brentwood Hainault Shenfield using the same graphic principles. Grange Hill Chigwell Woodford Buckhurst Hill Roding Valley The graphic rules for the construction of Loughton TFL line diagrams and how specific Debden interchanges should be represented are Theydon Bois detailed in the TFL Line Diagram Epping Standard. (t?.gov.uk/corporatedesign).

Interchange signing standard Issue 5 3.7 Line diagrams - Line representation Contents

Line diagrams representing rail services within the Line diagram displaying Forest Hill London area should be consistent in the colours and Overground and National Rail representation of specific lines and networks. services from a single platform Honor Oak Park On TFL line diagrams Underground lines should be Brockley diplayed in their separate line colours as shown on the tube map. The lines of network lines are shown in New Cross Gate a single colour in accordance with the diagram below.

Trains to Jubilee London New Cross Northern Trains to Surrey Quays Clapham Junction Where lines operate from a shared platform the lines Bridge should be displayed next to each other where Canada Water Jubilee common stations are served, then deviating at the appropriate junction as shown. Rotherhithe Wapping

Shadwell DLR

District UNDERGROUND Hammersmith Underground lines Whitechapel & City Shoreditch High Street

OVERGROUND Overground lines Hoxton Haggerston DLR DLR lines Dalston Junction

Stratford to Richmond Canonbury and Clapham Junction

Stratford to Richmond National Rail lines and Clapham Junction Highbury & Islington Victoria

Interchange signing standard Issue 5 3.8 Line diagrams - Symbology Contents

The diagrams on this page provide functional guidance in Typical interchanges shown on TFL line diagrams : the recommended symbology for rail line diagrams. The Direct interchanges with other TFL graphic rules for the construction of TFL line diagrams Central are detailed in the TFL Line Diagram Standard. Victoria modes are shown as coloured flags Station with line or mode name displayed

Single tab represents Direct interchanges with single line station National Rail station are Station shown using the Rail logo

Ring represents interchange station Direct interchanges to Ring to be used where Central Victoria both TFL and National Rail station at line end Overground Station are shown side by side is an interchange

Direct joined branch indicates service that Interchanges with piers Circle can be reached directly District are shown using the as part of normal service Station river pictogram

Double tab used to Walking interchanges should indicate end of line Double ring bridging main Euston display network logo and station and branch line indicates Station omitting direct interchange ring indirect branch. Can also be used to indictate very infrequent direct service.

Trains to Clapham Junction TFL line interchanges shown on National Rail diagrams : Arrow used to indicate line continues beyond Text may be used to indicate stations shown onward direction on complex Bakerloo Direct interchange with diagrams where the full line Metropolitan TFL lines incorporating cannot be shown Station appropriate plain roundels

Interchange signing standard Issue 5 3.9 Platform finders

Schematic map is extracted from network map with directions or end destinations annotated Platform finder

Trains to At large interchanges where there is Stansted Airport

12 DLR Stratford Central line DLR insufficient space at decision points to UNDERGROUND International Eastbound display all services on individual route 16 6 Trains to Clacton, Harwich diagrams, platform finder panels should Norwich and Southend London Overground OVERGROUND 1 2 Stratford 10 8 be considered. These have the Liverpool Street 5 9 Trains to Central line Shenfield and advantage that they can be repeated at Westbound UNDERGROUND 3 Gidea Park all decision points around a complex,

DLR via Poplar DLR 4 13 14 15 17 DLR DLR via Canning Town & ExCeL

where full set of line diagrams could UNDERGROUND Jubilee line

never be accommodated. Platforms

1 2 Overground OVERGROUND

Westbound via The exact format will depend on the 3 Central line Central London UNDERGROUND

interchange in question, but the 4 DLR via Poplar DLR Westbound via UNDERGROUND example shown here from Stratford 3 Central line Central London Trains to 5 National Rail Liverpool Street

gives an indication of the functional Eastbound to Epping, 6 Central line Woodford and Hainault UNDERGROUND 4 DLR via Poplar DLR elements and format. Trains to Shenfield 8 National Rail and Gidea Park Trains to 5 National Rail Liverpool Street Trains to Clacton, Harwich Where a number based format is 10 National Rail Norwich and Southend Trains to adopted for platform finders, the 12 National Rail Stansted Airport platform number and format must be 13 14 15 Jubilee line UNDERGROUND

PlatformService description Network 16 DLR - Stratford International DLR reflected within the directional signs to numbers (flexible format) symbols ensure a logical and consistent 17 DLR via Canning Town & ExCeL DLR

customer information trail. Please check departure indicators for all National Rail services Directional sign displaying the same elements

via Platform Platform slats allow DLR service descriptions DLR Poplar 4 to be easily updated

Interchange signing standard Issue 5 3.10 Platform confirmation signs Contents

3 Platform 9 UNDERGROUND Having reached the platform a customer should be able Central line - Eastbound to see a sign confirming the platform number and direction. The following elements should be considered : Stratford

1.Suspended platform confirmation sign displaying Leyton platform number line and direction.

Wanstead Leytonstone 2.Platform number without destination for use Redbridge Gants Hill Snaresbrook when space is restricted. Newbury Park Barkingside Fairlop South Woodford 3.Platform line diagram positioned close to the Hainault entry point. Grange Hill Chigwell Woodford Buckhurst Hill Roding Valley Loughton Where platforms serve one network line exclusively line Debden Theydon Bois branding may be incorporated providing customers are Epping not confused as a result.

1 2

Platform Platform 9 UNDERGROUND Central line - Eastbound 9

Interchange signing standard Issue 5 3.11 Platform station names Contents

Where platforms serve one network line Underground platform roundel Overground platform roundel exclusively line the station name should be in the corporate style of that network.

At simple interchanges where platforms serve more than one network, the station name should be in the style of the station owner. At an Underground station with National rail services operating from the STATION NAME same platform, Underground roundels STATION NAME would be displayed as the station name.

Neutral rectangular station names should be used to avoid customer confusion at large interchanges where there are several parallel platforms each serving different rail and TFL networks.

Neutral station name for shared rail platforms

Station Name

Interchange signing standard Issue 5 3.12 Way out signs Contents

Way out signs at interchanges must include clear 1 directions to the interchange networks from platform level. Whilst for safety reasons the way out must be DLR clearly legible at the required viewing distance, the DLR interchange directions should be as legible as possible and of equal typesize and emphasis.

Where a platform has more than one exit serving different lines or networks, the signing must provide clear direction to the other exit beyond, this being an important decision point (see example 1). 2 Platforms 1 & 8 OVERGROUND

Victoria line UNDERGROUND 1.Sign directing to exit and also indicating access to Buses BUSES National Rail DLR further along a platform, this being the decision point between routes.

2.Sign directing to exit and several modes, incorporating the onward direction to the lift. 3 3.Sign directing to a separate station should dislay the station name and network symbol. Kentish Town Station UNDERGROUND

Interchange signing standard Issue 5 3.13 Interchanges with multiple exits Contents

Sign directing to named exits

At stations with more than one exit leading to separate destinations on street, customers must be given sufficient information to make an informed decision between routes. This information must be Central Park provided at the decision point between exits. Jubilee line UNDERGROUND The different exits may be designated by exit names or exit numbers depending on which is better DLR DLR understood by the customer. National Rail Exit names are best suited to stations which have two “ends” which are easily understood by well established terms eg. Trafagar Square - Charing Cross. Names can be understood without the need for supporting information. Shopping Centre

Exit numbers are usually the better option for ticket BUSES Buses halls with several exits, where names may be unclear in relation to a specific destination. Numbers do require supporting information such as exit guides but are generally more easily remembered. Sign directing to numbered exit The following pages give futher guidance on the

supporting information which may be displayed BUSES Buses when directing to street exits. RIVER Bankside Pier Exit 2

Interchange signing standard Issue 5 3.14 Linking exit signing with Legible London

Legible London has redefined the effectiveness of street Station Street directional signs and mapping within London. When directing to different station exits the Legible London mapping and other elements should be incorporated within signing and information units to ensure a coherent trail of information for onward travel.

As previously stated, where stations have several exits Exit 2 these should be designated Central Parkway with exit names or numbers.

Exit guides display a list of destinations served by each exit together with a street map to enable customers to understand exactly where

they will emerge. Exit 1 Charing Cross Road (south) St. Martin’s Lane

Charing Cross Road (west) Leicester Square Chinatown Cinemas The customer can then follow Hippodrome Equinox

Charing Cross Road (west) Leicester Square a trail of signs directing to the Chinatown

required exit using the Exit 2 Charing Cross Road (east) Cranbourn Street Cambridge Circus overhead signs which can be Covent Garden Seven Dials

Taxis London’s Transport Museum concise and legible without Photographers’ Gallery being cluttered by supporting information.

Interchange signing standard Issue 5 3.15 Exit guides - Principles Contents

Exit guide with numbered exits Exit guide with named exits

At TFL stations with multiple exits, Legible Exit guide Exit guide overhead signing would become cluttered London identity and illegible if it included all exit destinatons. Exit guides allow comprehensive lists of places to be associated with the exit title which is then clearly displayed on the overhead signing. Legible London map with exit The mapping for these guides should be locations shown the standard TFL Legible London format (light background), with exit positions clearly marked. Exit 1 London Bridge Exit Regent Street (north) Exit titles Oxford Street (east) London Bridge Station London Bridge City Pier Generally, Legeible London “village” All Souls Church (Langham Place) with lists of BBC Broadcasting House Taxis St. George’s Hotel names are not suitable as the primary FITZROVIA Duke Street Hill places served Tooley Street names for exits, as they may not relate City Hall Exit 2 Guy’s Hospital well to the decision between exits. Often Regent Street (south) London Bridge Hospital Oxford Street (east) Southwark Crown Court Piccadilly Circus several exits emerge in the same village. SOHO Britain at War Experience Hay’s Galleria These names must however appear within HMS Belfast London Bridge Experience Exit 3 London Dungeon the exit lists. The list of associated Regent Street (south) Southwark Playhouse Oxford Street (west) Unicorn Theatre destinations should always be based Hanover Square New Bond Street Brook Street around the requirements of the customer Legibile London MAYFAIR without commercial influence. village names Borough High St. Exit Southwark Street incorporated Exit 4 St. Thomas Street Regent Street (north) within exit lists Oxford Street (west) Borough Market As the mapping information displayed is Clink Prison The Langham Harley Street Old Operating Theatre Museum detailed, it will require periodicically Cavendish Square Shakespeare’s Globe London College of Fashion Tate Modern Royal College of Nursing Vinopolis City of Wine updating so exit guides are printed paper University of Westminster which is then laminated and bonded to an aluminium backing frame.

Interchange signing standard Issue 5 3.16 Exit guides - Decision points Contents

Exit 3 Exit guide positions Exit 4 Whilst the station shown in this diagram is Exit 2 complex in terms of layout, the decison between station exits is within the ticket hall level. Exit 5

Exit signs from platform level should therefore be kept simple, directing to “Way out” without any Exit 6 the requirement for any secondary text. Once a customer reaches the ticket hall, exit guides should be positioned in prominent positions to enable them to easily establish the correct exit. Exit 1 Exit guide They will then follow the overhead signs to the Decision zone appropriate exit. Exit guide

Overhead exit signing displaying exit numbers should also display a single consistent place name, such that users familiar with the general area can locate the correct exit without the need to stop and consult the map.

Exit 1 Regent Street (north) Oxford Street (east) Nike Town Top Shop All Souls Church (Langham Place) BBC Broadcasting House St. George’s Hotel FITZROVIA Exit 2 Regent Street (south) Oxford Street (east) House of Fraser Hamleys Piccadilly Circus SOHO Exit 3 Regent Street (south) Oxford Street (west) Beneton French Connection Hanover Square New Bond Street Brook Street MAYFAIR Overhead diectional sign Exit 4 Regent Street (north) Oxford Street (west) H & M BHS John Lewis House of Fraser Debenhams The Langham Harley Street Cavendish Square Exit 1 London College of Fashion Royal College of Nursing Oxford Street University of Westminster

Interchange signing standard Issue 5 3.16.1 Exit guides - Decision points Contents

Exit guide

Exit guide The station shown in this diagram has two separate ticket halls, each with its own set of exits. The exit points are a considerable distance apart so it is very important that the customer makes the right decision between exits. As this decision is at platform level, the exit guides need to be positioned within the lower concourses to provide comprehensive supporting information.

London Bridge Exit London Bridge Station London Bridge City Pier Taxis London Duke Street Hill At platform level the decision should Tooley Street Bridge exit City Hall Guy’s Hospital be kept simple between the two “ends” London Bridge Hospital Southwark Crown Court Britain at War Experience of the station, so the exit guides and Hay’s Galleria HMS Belfast London Bridge Experience London Dungeon overhead signs should relect this Southwark Playhouse Decision zone Unicorn Theatre simple decision. Borough High St. Exit Southwark Street St. Thomas Street Borough Market Later in the exit route Clink Prison Old Operating Theatre Museum Shakespeare’s Globe the customer is given Tate Modern Vinopolis City of Wine the further decision between ticket hall exits, the signing subsequently Borough High Decision zone reflecting this progressive Street exit approach. Exit guide positions

Overhead diectional sign

London Bridge

Interchange signing standard Issue 5 3.17 Exit guides - Other networks Contents

As Legible London and Cycle Hire signs are Legible Exit guide being fitted around National Rail and other London identity stations, exit guides displaying consistent maps should be considered when planning signing at stations with several street exits. Legible London map with exit The Legible London map may be used in locations shown light or dark background versions to suit the corporate style of the network. The format of the sign panel and directions should follow the exit guide wayfinding principles Exit titles Exit 1 but be visually consistent with the station Xxxxxx Xxxx Xxxxxxx with lists of Xxxxx Xxxx Xxxx Xxxxxxxx directional signing. An example of how this places served may be arranged is illustrated opposite. Exit 2 Xxxxxx Xxxx Xxxxxxx Xxxxx Xxxx Xxxx Xxxxxxxx Exit designation must be consistent with Exit 3 station directional signing, and the exit Xxxxxx Xxxx Xxxxxxx Legibile London Xxxxx Xxxx names or numbers should be clearly shown Xxxx Xxxxxxxx village names on the map. Generally exit guides within incorporated Exit 4 Xxxxxx Xxxx Xxxxxxx enclosed station areas should use north-up within exit lists Xxxxx Xxxx maps, the heads-up versions being Xxxx Xxxxxxxx introduced once outside the station where 5 Exit x x x x x x X x x x X x x x x x X the customer can visually orientate within x x x X x x x x X x x x x x x x X x x x X the surrounding area. Panel construction should be such that maps are printed on vinyl to ensure updating information can be periodically updated at minimal cost. Map and graphic are illustrative only and do not represent actual layout

Interchange signing standard Issue 5 3.18 Signing to bus services Contents

Where bus stops are considered a Local attraction Interchange station viable interchange service from 5 minutes 10 minutes stations, the bus information should BUSES BUSES be incorporated within the signing at Buses towards Stop Stop Buses towards station exit points as shown. Care Destination one B E Destination three should be taken to ensure the Destination two C “towards” destinations are identical to those displayed on the relevant bus stop. Stop letters should always be shown as white capitals within a red disc.

Where the inclusion of bus Bus-stop letter information may compromise the legibility of a sign layout a single Interchange UNDERGROUND “Buses” header should be included at Station the same typesize as other directions, with the service information at a Shopping Centre smaller typesize below, the term “Buses” being the element to be BUSES understood at distance. Bus-stop name Buses Towards Stop Direction of travel Destination one and two A Where all bus services are in one Destination three D direction, only the term “Buses” (with Routes served Destination four and five F symbols) should be displayed, with no Destination six and seven E reference to individual stops. Destination eight B

Interchange signing standard Issue 5 3.19 Signing to bus services - Route changes Contents

Exit sign displaying bus serive information Bus stops and routes do change from time BUSES to time so it is essential when Buses towards Stop incorporating bus service directions within College Hospital A exit signing that we have to means to Green Street Long Mill Lane D amend the informtion without overlays.

TFL signs have vitreous enamel signfaces which are have excellent performance properties but are expensive to amend. Bus information should therefore be Plain white applied vinyl to allow the graphics to be vitreous enamel stripped and re-applied when changes are p required. To ensure the finish does not Sto appear as an obvious vinyl overlay, cut s A vinyl should always be applied without a ard ow D p white background. s t Sto use ital S USE p A B B os s Signing with cut-vinyl text should generally e H e ard leg an ow D be fitted above 2m to avoid graphics being ol ill L s t C M use ital g SES U p subject to wear or vandalism. n B B s Lo Ho ge ane olle l L C Mil t ng ree Lo Applied exterior St grade cut vinyl en Gre

Permanent fired vitreous enamel graphic

Interchange signing standard Issue 5 3.20 Viewing distances Contents

This chart shows the distance at which certain sizes of lettering can be read by a 210Size A+ person with average eyesight. The data 200 obtained should be used to determine the minimum letter size for any specific sign. 190 180 Other considerations such as architectural 170Size A features or visual continuity, may influence 160 the choice of letter size but the optimum 150

size should be used wherever possible. s e r

t 140 e m

The letter codes refer to standard TFL i 130 l l typesizes for general guidance only. i m

120 n i

Size B t 110 h g i

e 100 h

p

a 90

C Size C 80 70 60Size D 50 Size E 40

Cap height 30Size F Size G x height 20 10 0 6.28.31216.224.532.5 49 60.8 Sign distance in metres

Interchange signing standard Issue 5 I I 3 s n F e s t p g o l i o c e T b h T g r t m r n a e e s h h t i l e u o s s e e o f b h h . g u e t e d q p o e e

2 s t n i a t r e e e s s r e e n a d a i

u e e

s v w c d e c i c

r s p 1 x r s b 5 t a h e s t i a n i a u

r a r t n i

r e i l a a e p n l

t a t o l f o t a a e t r i d g n

e b e

r x i c e s l i o f t t o n p d a o g l n

i n l d c l i h f e c y e s r e m e e

l o a

o m g

l o s

f e

i t q

e u

s x t s a f f n s

o r a

s d f

h t i i u s o i l

i s i s m a

x c n h r g b e M t g h

s a a s i

i r

n h a e n

o c o t p n m i e s i

i

g t d l g i o n d a g o e d e p

n s w i n m

a e i c t v n n e n d

r

s s

g

e s a y m t b s u i

i n z i n y e

s t

c h e c n

n s . p c h o o y s a

t

t n

t o i i w e o o o a g T p o t h

n b s n n a f t t t n

o n n

i t n n

o e r u c i

, s e v h t c a w h m o o

c d n m

e e r o i l

s a e

t p e d e a o e a f s i p o i

r

h d

u n l

r e l r s v w r i b v

u a r l d t d a i t e m b d

m

h o r i s e

c e e r u d i t a i i s b q e i s o

r n n i d t f

q t a a t p

e

d e e e u

e u o d c i u g e . y c t u o p a g c

f

i . a a r i i

l d

o a r

i f g o s d t e n d m p b l n T p e

e c e i

n t e n n a i

c o e o l

d m h h c a s b p s o s s

l d s

i n p e t

t n

l i

i e e l a n c . e i e d

a i i e a

r c

s o m r v e

a t W v n n o e l t

e

e t

a n

e o u t c t v r s i i s

h

t e o h d e r r i n i i t

e t d g e e d e h n

.

b d n

e

s r

. e s e y

s s

i

g h t l i n e s Headr oom T S able ofmi i Common headroom in metres g n 2.8 2.6 2. 2.4 2.7 3 2.3 2.5 .0 9 nimum sign/equipmentsp Mi 2 2 2 3 2 2 3 1 nimum dist 3 ...... 1 0 6 3 8 6 4 2 E x clusion z MD 4 7 6 5 4 4 2 . . 6 5 . . . 3 . 2 0 6 5 8 5 a nce one Maxim 6 1 8 7 6 1 3 9 . . 7 1 . . 5 3 0 0 4 7 um vie 1 8 1 9 4 1 1 1 4 . 9 0 . . 1 5 2 3 0 5 5 Obstruction aci wi 1 1 1 1 ng 1 8 1 1 2 1 0 5 6 ng dist 4 . 2 5 . 1 . 0 . 5 5 5 5 Maximum vie 1 1 1 2 1 1 1 2 5 6 6 3 ance i 2 3 4 8 . 0 . 0 . 5

5 5

S

i gh 1 1 1 2 1 2 1 n met 2 9 7 6

8 5 5 tl 1 5 3 . 0 .

5

5

i ne

wi ng dist s 2 r 2 2 1 2 es 1 1 2 0 8 6 set b Maximum vie position ofrepeat 9 7 2 4 8 9 . 0 . 5 5 ance y endofplat Specified clear 1 3 2 2 2 2 2 3 9 9 3 3 5 1 0 7 0 0 wi 2 1 2 3 2 2 2 3 3 1 0 Co 6 7 4 2 8 ng dist 0 3 0 f er sign orm or nt ance fr E Sign height=.35m ance en y e le ts om plat v el =1 .7m f E orm y e le v el (1 .7m) 4 References and contacts Contents

Please refer to the following documents for additional If you have any queries about information guidance on the correct design and application of signs : within this standard, please contact TfL Corporate Design: Phone 020 7126 4462 (Internal 64462) London Underground Signs Manual London Buses Signage and Display Guidelines References made to other design standards within this document can be found on the TfL London Overground Signs Standard website: Docklands Light Railway Signs Standard t?.gov.uk/corporatedesign London River Services Signs Standard London Tramlink Signs Standard TFL Pictogram Standard TFL Line Diagram Standard TFL Colour Standard TFL Street Map Standard

Note that the Association of Train Operating Companies (ATOC), individual train operating companies and Network Rail also issue guidelines and standards for their signing. Please contact the relevant organisation for further information.

Interchange signing standard Issue 5