INFORMATION IN CASE OF QUARANTINE

CAN YOU SPEND YOUR QUARANTINE IN YOUR STUDENT DORM/FLAT?

Make sure in advance if your accommodation in is suitable for quarantine by checking with your housing provider.You will need a separate space/room and bathroom/kitchen area during your quarantine time. If this is not possible, please organize another suitable accommodation for the time of your quarantine. Entering hotels or similar accommodation as a tourist is still prohibited. However, when using tourist accommodation or a hotel is an urgent necessity – if, for example, there is no other way to comply with the quarantine rules – then it is allowed.

WHERE CAN YOU GET TESTED?

Ending quarantine early with a negative PCR or antigen test can take place on the fifth day at the earliest (depending on the valid regulations). You have to cover the costs of the test yourself, however free testing is offered at Messehalle Graz.

The testing station at Messehalle Graz (Messehalle A, Messeplatz 1, 8010 Graz) is permanently open. If you don’t have symptoms, you can get tested there with a COVID-19 rapid antigen test free of charge. You can register for a test via the registration tool or by calling +43 800 220 330.

There are some medical facilities/laboratories/pharmacies which carry out COVID-19 tests in Graz (only possible without symptoms, costs depend on the type of test):

• MEDIUS (PCR tests and rapid antigen tests) • HYGIENICUM (PCR tests) • Labor Dr. Tiran (PCR tests) • Selected pharmacies (rapid antigen tests): Sonnen-Apotheke, Adler-Apotheke, Apotheke , Bären-Apotheke, Landschaftsapotheke, Bahnhof-Apotheke, Herz-Jesu Apotheke, Apotheke , Purpur- Apotheke, Apotheke , Apotheke “Am Grünanger”, Lebenskraft Apotheke, Apotheke , Apotheke “Zum Heiligen Petrus”, Apotheke 8052, Peter-Rosegger-Apotheke

If you have COVID-19 symptoms, please call the health hotline +43 1 1450 to receive information on the next steps.

If you enter Austria via Vienna Airport, you can also do a COVID-19 test (PCR-test) directly at the airport.

DO YOU NEED SOMEONE TO GO GROCERY SHOPPING OR PICK UP MEDICATION FOR YOU?

→ ESN Buddy Programme

If you signed up for the ESN Buddy Programme, you can always ask your Buddy for help. Please be aware that all students who participate in the ESN Buddy Programme are helping you voluntarily. If your Buddy does not have time, you can also contact the ESN team by e-mail to [email protected]. Here you’ll find information about the Buddy Programme.

Last updated: 05.02.2021, subject to changes. → Team Österreich

If you are in quarantine and need someone to go grocery shopping or pick up medication for you, you can sign up at “Team Österreich Nachbarschaftshilfe” (Team Austria Neughbourly Help). Unfortunately the website is in German only. Choose “Ich bin in Quarantäne” (I am in quarantine). Then you will be asked to announce your contact data and explain your situation. If possible, you will be contacted by a Team Österreich member near you within 24 hours.

DO YOU WANT/NEED TO ORDER FOOD?

Some supermarkets and other organizations offer delivery (“Lieferung” or “Zustellung”) for groceries. Please note that you might need to order some days in advance to get a delivery appointment on your desired date. For example:

→ Billa: https://www.billa.at (grocery store) → Unimarkt: https://shop.unimarkt.at/ (grocery store) → Spar: https://www.interspar.at/shop/lebensmittel/ (grocery store, only boxes with fruit and vegetables available for delivery) → BringsHam: https://bringsham.at/ (delivery from local farmers every Friday in Graz) → Johanna vom Feld: https://www.vomfeld.at/ (organic fruit, vegetables and more, daily delivery to Graz)

There are also some delivery services for food from restaurants and more. For example:

→ Velofood: https://www.velofood.at/ → Mjam: https://www.mjam.net/ → Lieferando: https://www.lieferando.at/

DO YOU NEED (MEDICAL) HELP?

→ General information about medical care in Austria Please have a look at the information sheet “Illness and Emergency” by our Welcome Center. → Health Hotline 1450 If you have COVID-19 symptoms, please call the health hotline +43 1 1450. A COVID-19 illness should also be reported to KUG by email to [email protected].

DO YOU WANT/NEED TO TALK TO SOMEONE AND/OR SUFFER FROM MENTAL HEALTH PROBLEMS?

→ Psychological Student Advice Center You’ll find more information here. → Ö3 Red Cross counselling hotline Call 116 123 between 4pm and 12pm to talk to somebody about your worries. → Worries hotline on 142 On the emergency number 142 (Telefonseelsorge) free, confidential and professional telephone counselling is provided for people in crises and difficult situations. Counselling is also available via mail or chat. → Association of Austrian Psychologists (BÖP) Quick psychological help is provided free of charge and anonymously by the BÖP hotline on +43 1 504 8000 from Monday-Sunday from 9am to 8pm or via e-mail at [email protected].

Last updated: 05.02.2021, subject to changes.