Referral Support Service Ophthalmology Referral Support Guide for East and West Berks STP Who are we?

We are one of the leading NHS and private ophthalmology providers in England, delivering referral management and community ophthalmology to 19 NHS CCGs.

We supply the expertise, resources, bespoke technology and overarching governance structures to enable demand management and community integration for commissioners of care services.

Contact Us web: www.evolutio-uk.com tel: 0203 780 7860 We believe everyone email: [email protected] deserves to see the world nhs email: [email protected] clearly. Where we currently work

Basildon & Brentwood CCG Rushcliffe CCG

Bracknell & Ascot CCG Slough CCG

Greater Peterborough CCG South Gloucestershire CCG Ipswich & East CCG South Reading CCG Mansfield & Ashfield CCG Thurrock CCG Newark & Sherwood CCG Wiltshire CCG Newbury & District CCG Windsor, Ascot & Maidenhead CCG North & West Reading CCG

Nottingham West CCG West Suffolk CCG

Nottingham West CCG Wokingham CCG When & how to refer

If your patient is registered with a GP associated with We any of the CCGs we are West Berks STP are running a In some localities the CCG DO NOT PROCESS contracted with you need community ophthalmology will operate threshold EMERGENCY REFERRALS to send their referral to us. service. Patients within West policies that we will police You can either fax, email or If your patient requires an Berks STP need to be on their behalf. use eRefer to refer your emergency referral you You can check which GPs referred to us for particular patient’s to us. need to speak to the on-call are in which CCG by visiting: conditions only. Anything The most common example ophthalmologist and book else needs to go direct to of a threshold policy is for a the patient an appointment http://www.evolutio- the HES cataract referral uk.com/live-ccg- directly with the hospital contracts

We require a minimum amount of data to procress a referral and ensure that your patient is accepted into secondary care. If for any reason we need to return a referral to you for amendments we will return it to you by post or via eRefer depending on how you submitted the referral. How to Refer Fax 0333 240 7729

email [email protected] (nhs.net to nhs.net emails only)

eRefer www.evolutio-uk.com/eRefer Policies & Thresholds West Berkshire STP incorporate the following East Berkshire STP incorporate the following CCGs: CCGs: • Newbury & District CCG • North & West Reading CCG • Bracknell & Ascot CCG • South Reading CCG • Slough CCG • Wokingham CCG • Windsor, Ascot and Maidenhead CCG Service Spec Service Spec Please only send referrals relating to glaucoma/OHT to Please send all non-emergency (see College Evolutio. Guidelines) ophthalmology referrals to Evolutio. We Anything outside of criteria needs to be referred via the will triage them to HES or community ophthalmology GP (unless it is an emergency in which case you should services according to the inclusion criteria. contact eye casualty). Cataract Threshold

Cataract surgery is only routinely commissioned for Cataract Threshold patients who, after correction, have a visual acuity of Cataract referrals are out of criteria for West Berks 6/12 or worse in their cataract-affected eye. Please and should not be sent to Evolutio for processing confirm in your referral that "the patient understands the general benefits and risks of surgery and is willing to undergo surgery if offered" eRefer eRefer provides optometrists with bespoke referral software, including an enhanced decision support tool, to ensure that patients are seen in the right location, at the right time and by the right clinician.

Quick and easy to complete a referral GP’s informed via nhs.net email (where Negate the risk of faxes and letters not Free to optometrists within our network available) – no more letters! arriving Provide appropriate information to the HES Reduced time to care for your patients – Clinical support and Ophthalmologists Seen by the right person the first time Free on Google play, the Apple App Store Live validation ensuring no more returned Attach hi-resolution images and and Windows referrals photographs with no image degradation Easy to download onto your iPad, Android Available across a variety of platforms and CCG specific, providing you confidence tablet, Mac or Windows laptop devices that your patient is on the correct local Intuitive to use Integrated decision support tools pathway Supported by our technical support team N3 and ERS connected with on-site training where required