Welcome to Aerolíneas Plus

Learn about Aerolíneas Argentinas Frequent Flyer Program (FFP).

As a member of Aerolíneas Plus you are entering a world of benefits and awards that includes free flights and upgrades. And, if you are an Elite or Elite Plus member you can check more luggage for free, you will have a higher priority on a waiting list and more. And this is not all, being a member of Aerolíneas Plus also makes you part of the prestigious airline alliance SkyTeam. You will be able to earn and redeem miles on partner airlines, on flights all around the world.

Being a member of Aerolíneas Plus you will also have access to a great number of special offers and promotions from our exclusive partners, which include all SkyTeam members as well as commercial agreements with other companies: banks, hotels, rental car companies, tour operators, allowing you to accrue miles which makes your Aerolíneas Plus experience even more gratifying.

With Aerolíneas Plus, the more you travel the more exclusive benefits will be available to you. Aerolíneas Plus Gold (Oro) and Aerolíneas Plus Platinum (Platino) are our Elite and Elite Plus categories. They allow you access to a world of benefits which include VIP airports lounges around the world, priority check-in, more luggage for free, guaranteed reservations and a higher priority when on a waiting list to mention a few.

We appreciate your loyalty and hope to see you on board soon. Aerolíneas Plus awards and benefits Global airline alliance

Aerolíneas Plus is our way of awarding you for flying with us. For every flight you Aerolíneas Argentinas is now member of SkyTeam, the global airline alliance, which take being a member of Aerolíneas Plus, you accrue miles that you can later redeem allows Aerolíneas Plus cardholders access to an extensive group of airlines worldwide. for awards. Aerolíneas Plus cardholders can accrue and redeem miles on SkyTeam airlines, which Miles earned offer around 15.000 daily flights to more than 990 destinations in 186 countries.

Miles for an award ticket: these are the miles in your account, no matter how you As part of SkyTeam, Elite passengers have access to a world of benefits and privileges. earned them. Aerolíneas Plus Gold (Oro) members are called Elite passengers within SkyTeam. Aerolíneas You earn miles every time you take an Aerolíneas Argentinas flight or a flight on any Plus Platinum (Platino) members are called Elite Plus. of the airlines in the SkyTeam alliance as well as ussing one of our partner companies. The SkyTeam member airlines1 are: You can earn even more miles with your Aerolíneas Plus Gold (Oro) and Aerolíneas Plus Platinum (Platino) card.

Qualifying miles for Elite category

These are the miles earned only by taking Aerolíneas Argentinas flights and/or any of the SkyTeam airlines’ flights. These miles determine if the passenger is eligible to be an Elite member.

Reaching an Elite category increases your benefits and privileges.

Tier Bonus Miles

These are the miles that Gold (Oro) and Platinum (Platino) members receive for belonging to Elite and Elite Plus categories respectively.

To find out more about how to earn and redeem miles on SkyTeam member airlines, visit An Elite passenger earns 25% more miles than a Classic (Clásico) member does. our web page An Elite Plus passenger earns 100% more miles than a Classic (Clásico) member does.

Bonus miles that are earned for being an Elite member (Tier Bonus Miles) are not taken 1- SkyTeam is frequently adding new members to the alliance. A new airline is scheduled to become members in into consideration when calculating if one is eligible to reach or renew the Elite and November 2012 and another one at the beginning of 2014. Therefore, this list might not be up to date. For up to date Elite Plus categories. information check our web page aerolineas.com. Types of Aerolíneas Plus members

There are 3 categories of members, Classic (Clásico), Gold (Oro) and Platinum (Platino). As the passenger goes from one category to another he/she has access to more benefits and exclusive privileges.

Classic member

This is the card that allows you to start earning miles. You can print your card with your name and account membership from our web site aerolineas.com / My Plus Account.

The card is yours and is not transferable. It has an unlimited validity.

This card comes with a number of benefits at hotels, rental car companies, restaurants, when buying tour packages and excursions as well as other benefits.

Gold (Oro) member

Gold (Oro) card has all the benefits of the Classic card plus some additional privileges. Also, for being an Elite Member every time you fly on Aerolíneas Argentinas you earn an additional 25% more miles.

In order to become a Gold (Oro) member you have to accrue 25,000 miles or take 30 flights or a combination of 15,000 miles and 15 flights during 1 year.

Platinum (Platino) member

Platinum card is reserved for the most loyal members and the benefits they get for having reached this category are proof of that. Also, you can enjoy a superior level of service and benefits flying on Aerolíneas Argentinas and on any of the SkyTeam member airlines.

For being an Elite Plus member, every time you fly on Aerolíneas Argentinas you earn 100% extra miles.

In order to become a Platinum (Platino) member you have to accrue 50,000 miles or fly

60 segments or a combination of 30,000 miles and 30 segments during 1 year. Gold (Oro) and Platinum (Platino) cards have an expiration date stamped on them (valid for 1 year). They will be renewed based on the number of miles taken or flights flown or the combinations of both during the year of validity. Benefits, based on the type of member Earning miles

Aerolíneas Plus members have different benefits: As an Aerolíneas Plus Member you can earn miles each time you fly with Aerolíneas Argentinas, or any of the SkyTeam airlines. You can also earn miles through our commercial partners.

BENEFITS WHEN FLYING AEROLÍNEAS ARGENTINAS CLASSIC MEMBER GOLD MEMBER PLATINUM MEMBER Earn miles in Aerolíneas Argentinas flights Bonus miles 25% 100% Redeem miles for beneficiaries Each time you fly with Aerolíneas Argentinas being an Aerolíneas Plus member you will BEFORE TRAVELING accrue miles in your account automatically, as long as you inform your Aerolíneas Plus Priority when waitlisted for flights High Very High membership number when you make your reservation or check in. Possibility to use miles anytime Guaranteed reservation in Economy class The Program offers a minimum of 500 miles in domestic and regional flights when the AT THE AIRPORT distance between origin and destination is less than 500 miles. Members will also obtain Priority check-in bonus miles when buying one of the following fares: Flexible, Club Economy and Club Priority stand by at the airport High Very High Cóndor in Aerolíneas Argentinas. Additional free luggage allowance 1 piece / 10 Kg. 1 piece / 20 Kg.

2 Lounge access Depending on the flight and fare the following scheme for mileage accrual will be applied: Priority lugagge delivery

Preferred seating CLUB ECONOMY RED PROMOTIONAL ECONOMY FLEXIBLE Priority boarding CLUB CÓNDOR COMMUNICATION WITH MEMBERS Domestic 25% 100% 125% 150% Quarterly account summary and newsletter Booking Class O, S, G, A, R H, K, M, L, N, B Y, V, Q, W Z FACILITIES FOR MEMBERS Regional 50% 100% 125% 150% Exclusive attention for members when contacting our call centers Booking Class Q, O, W, S, G, A, R K, M, V, N Y, B, H Z International 50% 100% 125% 150% Booking Class L, Q, O, W, S, G, A, R K, M, V, N Y, B, H J, D, C BENEFITS WHEN FLYING SKYTEAM AIRLINES CLASSIC MEMBER GOLD MEMBER PLATINUM MEMBER

Accrue miles Qualifying miles to become Elite/Elite Plus member Additional free luggage allowance 1 piece / 10 Kg. 1 piece / 20 Kg. Waitlist priority High Very High Guaranteed reservation in Economy Class Priority check-in Priority waitlist at the airport High Very High Preferred seating Priority boarding

Access to SkyTeam airport lounges 2- Only at Ezeiza Salón Cóndor VIP lounge. Tier Bonus Miles 3 Earning miles in flights

Aerolíneas Plus Gold (Oro) members enjoy a 25% extra miles every time they fly with Whenever you fly on any of the SkyTeam airlines, you can earn miles in your Aerolíneas Aerolíneas Argentinas (in addition to the extra miles they earn for flying in Flexible, Club Plus account. Economy and Club Cóndor classes). To ensure the accrual of this miles, do not forget to present your Aerolíneas Plus card The following examples illustrate the amount of miles that Gold and Platinum members when you take the flight. accrue in domestic and International flights. Remember to keep your original boarding pass and a copy of your electronic ticket until the miles are included in your account. GOLD MEMBER FLYING FROM BUENOS AIRES TO MAR DEL PLATA IN CLUB ECONOMY Flown miles 237 Visit our web site at aerolineas.com to know how many miles you will accrue . Applies minimum 500 miles YES 50% bonus miles for flying Club Economy 250 Online miles calculator 25% bonus miles for being a Gold member 188 Total amount of miles to be credited in member´s account 938 You can find out in advance how many miles you will earn every time you fly, by entering PLATINUM MEMBER FLYING FROM BUENOS AIRES TO MAR DEL PLATA IN CLUB ECONOMY aerolineas.com Flown miles 237 Applies minimum 500 miles YES Miles validity 50% bonus miles for flying Club Economy 250 100% bonus miles for being a Platinum member 750 Your miles will expire when the account registers no miles credit for flights or ticket issue Total amount of miles to be credited in member´s account 1.500 movements, that means no account movements within a period of three years. GOLD MEMBER FLYING FROM BUENOS AIRES TO MADRID IN FLEXIBLE CLASS Flown miles 6.244 Therefore, once a three years period has passed without movements registered, the ac- 25% bonus miles for flying Flexible Class 1.561 count goes automatically to balance zero. 25% bonus miles for being a Gold member 1.951 Total amount of miles to be credited in member´s account 9.756 Earning miles with commercial partners PLATINUM MEMBER FLYING FROM BUENOS AIRES TO MADRID IN FLEXIBLE CLASS Flown miles 6.244 Aerolíneas Plus members obtain miles every time they are hosted in any of the selected 25% bonus miles for flying Flexible Class 1.561 partner hotels. In the same way, they accrue miles when renting a car in any of the car 100% bonus miles for being a Platinum member 7.805 rental associated companies. Total amount of miles to be credited in member´s account 15.610 Car rental partners

500 miles per contract 150 miles per rental day

150 miles per rental day 3- This miles do not apply to be eligible Elite or Elite Plus. Claiming unaccredited miles

The best way to ensure that your miles will be credited, is informing your membership number when you make your reservation or when you check in.

In case those miles do not appear in your account, you have six months to make a claim.

In Aerolíneas Argentinas flights

Enter www.aerolineas.com, click “Aerolíneas Plus“ and then “My Plus Account”, sign in with your member number and password and the option “ Retro Claim of Miles” will be available for you.

In partner´s flights

Deliver the original boarding pass and electronic ticket copy in any of our commercial offices or send them by mail to Rivadavia 578 CP C1002AAP - Buenos Aires, Argentina, addressing Aerolíneas Plus. Do not forget to include you membership number / ID number and an e-mail address.

In case of commercial associated partners

Deliver original receipt together with the rental contract (in case of car rental companies) in any of our sales offices or send them by mail to Rivadavia 578 CP C1002AAP Buenos Ai- res, Argentina, addressing Aerolíneas Plus. Do not forget to include you member number Hotels / ID number and an e-mail address.

NH Sudamérica: 200 miles per stay 500 miles per stay

Hampton Inn, Homewood and others: 100 miles per stay

Banco Galicia agreement

IMPORTANT: If you are member of more than one SkyTeam Frequent Flyer Program, you have to choose between them 1 dolar = 1 mile (per credit card comsumptions) for having your miles credited. How to buy miles and how to issue an award ticket for your family

How to buy miles

Aerolíneas Plus gives you more possibilities: if you need extra miles to obtain an award ticket you can purchase them.

To get them, you can call our call center o visit one of our sales offices:

Call Center: 0810-222-VOLAR (86527)

City Ticket Offices:

- Perú 2 - Capital Federal - Cabildo 2900 - Capital Federal - Ituzaingo 401, San Isidro - Buenos Aires - Paseo Sarmiento 82 – Mendoza How to issue an award ticket for your family - Moreno 2442 - Mar del Plata - Av. Colón 520 – Córdoba First you have to register your family members (parents, siblings, husband/wife, sons/ - Rivadavia 156 - Comodoro Rivadavia daughters) on your Frequent Flyer account.

Conditions: Once you send the note to add beneficiaries to your account, it can take up to 48 business hours to be processed. You will only be able to buy miles within the argentinean territory and at least 72 hs before the departure of the flight. You can send the note by email to [email protected], or by fax: (54- Without a reservation, miles can not be sold. 1000 miles = USD 30,00 (If necessary Cu- 11) 4320-2385. A copy of the card holder ID must be send as well (a sample letter can be rrency Exchange will apply). downloaded from our web site aerolineas.com).

Maximum purchase: 60.000 miles per year 48 business hours later the beneficiaries will be included on your account. Allowing you Minimum purchase: 1.000 miles to make a reservation through our web page.

The award tickets issued with purchased miles will be submitted to Aerolíneas Plus Terms If your ticket is issued on one of our sales offices, and is not the cardholder who is doing and Conditions. Once the reservation is made, miles have to be bought on one of the it, the designated person must present an authorization with the following information: sales offices mentioned above. - Cardholder full information: name, last name, ID, signature - Aerolíneas Plus account number Miles can be paid in cash or with credit card. When buying miles, taxes have to be paid. - Full information of the person issuing the ticket: name, last name, ID, relationship The Aerolíneas Plus Fee will not be charge. - Attach to the note a copy of the cardholder ID shall be sent. Redeeming your miles

Your Miles can be redeemed for free flights, or for a one cabin-class upgrade on flights you have paid for.

Redeeming with Aerolíneas Argentinas

You can check availability or redeem your miles for an award ticket, simply by logging-in to your account at aerolineas.com to make your booking, and your e-ticket will be issue immediately. Alternatively, you can go to one of our sales offices.

Booking and issue must be done inmediately so you must hold your credit card before beginning the booking process.

Aerolíneas Plus redemption classes: Example:

- Promotional - BUENOS AIRES / LIMA: 15.000 miles - Economy - LIMA/ BUENOS AIRES: 15.000 miles - Club Economy / Club Cóndor (Business) - BUENOS AIRES / LIMA / BUENOS AIRES : 30.000 miles Buenos Aires: Argentina 1 – Lima: South América 2 5 Promotional Club Economy / Club Cóndor (Business) For round trip tickets only. You can get a one way or a round trip ticket. In case of a round trip ticket, the miles With this class you will not be able to change or cancel your ticket. If you do not use it on required are double. the booked dates you will lose your miles. This classes allow changes and refund with a charge between U$S 13 and U$S 43 Example: Example: - MENDOZA / BUENOS AIRES / MENDOZA : 12.000 miles Mendoza: Argentina 2 – Buenos Aires: Argentina1 4 - BUENOS AIRES / MIAMI: 45.000 miles - MIAMI / BUENOS AIRES. 45.000 miles Economy - BUENOS AIRES / MIAMI / BUENOS AIRES 90.000 miles. Buenos Aire: Argentina 1 – Miami: USA 6 You can get a one way or a round trip ticket. In case of a round trip ticket, the miles required are double. 4- Check example in “Promotianal”miles chart in next page. 5- Check example in “Economy” miles chart in next page. Economy Class allows changes and refund with a charge between U$S 13 and U$S 43. 6- Check example in “Club Economy / Club Cóndor” miles chart in next page. ARGENTINA 1 ARGENTINA 2 ARGENTINA 3 URUGUAY SOUTH AMERICA 1 SOUTH AMERICA 2 SOUTH AMERICA 3 USA EUROPA AUSTRALIA ARGENTINA 1: Bahía Blanca - Buenos Aires - Córdoba - Mar del Plata - Rosario ARGENTINA 1 8.000 12.000 16.000 8.000 14.000 20.000 30.000 40.000 80.000 90.000 Santa Fe - Santa Rosa ARGENTINA 2 12.000 12.000 16.000 12.000 14.000 20.000 30.000 40.000 80.000 90.000 ARGENTINA 3 16.000 16.000 12.000 16.000 16.000 20.000 30.000 40.000 80.000 90.000 ARGENTINA 2: Catamarca - Chapelco - Corrientes - Formosa - Iguazú - Jujuy URUGUAY 8.000 12.000 16.000 N/A 14.000 20.000 30.000 40.000 80.000 90.000 La Rioja - Mendoza - Neuquén - Posadas - Resistencia - Rio Hondo SOUTH AMERICA 1 14.000 14.000 16.000 14.000 14.000 20.000 30.000 50.000 90.000 100.000 San Juan - San Luis - San Rafael - Santiago del Estero - Salta SOUTH AMERICA 2 20.000 20.000 20.000 20.000 20.000 40.000 50.000 60.000 100.000 110.000 Trelew - Tucumán - Viedma SOUTH AMERICA 3 30.000 30.000 30.000 30.000 30.000 50.000 N/A N/A 110.000 120.000 USA 40.000 40.000 40.000 40.000 50.000 60.000 N/A N/A N/A 130.000 ARGENTINA 3 Bariloche - Comodoro Rivadavia - El Calafate - Esquel - Rio Gallegos EUROPE 80.000 80.000 80.000 80.000 90.000 100.000 110.000 N/A N/A 170.000 Rio Grande - Ushuaia AUSTRALIA 90.000 90.000 90.000 90.000 100.000 110.000 120.000 130.000 170.000 N/A Promotional Class - Roundtrip URUGUAY: Montevideo - Punta del Este

ARGENTINA 1 ARGENTINA 2 ARGENTINA 3 URUGUAY SOUTH AMERICA 1 SOUTH AMERICA 2 SOUTH AMERICA 3 USA EUROPA AUSTRALIA SOUTH AMERICA 1 Asunción - Florianopolis - Porto Alegre - Santiago de Chile

ARGENTINA 1 6.000 9.000 12.000 6.000 10.000 15.000 .020.000 35.000 60.000 65.000

ARGENTINA 2 9.000 9.000 12.000 9.000 10.000 15.000 20.000 35.000 60.000 65.000 SOUTH AMERICA 2: Lima - Rio de Janeiro - San Pablo - Santa Cruz de la Sierra

ARGENTINA 3 12.000 12.000 9.000 12.000 12.000 15.000 20.000 35.000 60.000 65.000 URUGUAY 6.000 9.000 12.000 N/A 10.000 15.000 20.000 35.000 60.000 65.000 SOUTH AMERICA 3 Bogotá - Caracas

SOUTH AMERICA 1 10.000 10.000 12.000 10.000 10.500 15.000 20.000 40.000 65.000 75.000

SOUTH AMERICA 2 15.000 15.000 15.000 15.000 15.000 25.000 35.000 45.000 75.000 80.000

SOUTH AMERICA 3 20.000 20.000 20.000 20.000 20.000 35.000 N/A N/A 80.000 90.000 All the award flights booked by redemption of miles of the Aerolíneas Plus Program are

USA 35.000 35.000 35.000 35.000 40.000 45.000 N/A N/A N/A 100.000 subject to an Aerolineas Plus Fee, according to destination and ticketing fee.

EUROPE 60.000 60.000 60.000 60.000 65.000 75.000 80.000 N/A N/A 125.000

AUSTRALIA 65.000 65.000 65.000 65.000 75.000 80.000 90.000 100.000 125.000 N/A ISSUE CHANGES 7 REFUND 6 Economy Class - One Way Domestic USD 13 USD 13 USD 13 Regional USD 27 USD 27 USD 27

ARGENTINA 1 ARGENTINA 2 ARGENTINA 3 URUGUAY SOUTH AMERICA 1 SOUTH AMERICA 2 SOUTH AMERICA 3 USA EUROPA AUSTRALIA Internacional USD 43 USD 43 USD 43

ARGENTINA 1 8.000 12.000 16.000 8.000 15.000 20.000 30.000 45.000 80.000 90.000 ARGENTINA 2 12.000 12.000 16.000 12.000 15.000 20.000 30.000 45.000 80.000 90.000 ARGENTINA 3 16.000 16.000 12.000 16.000 20.000 20.000 30.000 45.000 80.000 90.000 flights URUGUAY 8.000 12.000 16.000 N/A 15.000 20.000 30.000 45.000 80.000 90.000 SOUTH AMERICA 1 15.000 15.000 20.000 15.000 15.000 20.000 40.000 50.000 90.000 100.000 You also have the choice of using your Aerolíneas Plus miles to book a flight on any of SOUTH AMERICA 2 20.000 20.000 20.000 20.000 20.000 35.000 50.000 55.000 100.000 110.000 the SkyTeam partners which operate to over 990 destinations across 186 countries. SOUTH AMERICA 3 30.000 30.000 30.000 30.000 40.000 50.000 N/A N/A 110.000 120.000 USA 45.000 45.000 45.000 45.000 50.000 55.000 N/A N/A N/A 135.000 EUROPE 80.000 80.000 80.000 80.000 90.000 100.000 110.000 N/A N/A 170.000 AUSTRALIA 90.000 90.000 90.000 90.000 100.000 110.000 120.000 135.000 170.000 N/A

Club Economy / Club Cóndor - One Way 7- Once issued in Promocional Class, tickets are non changeable and non refundable Log on in our web site aerolineas.com to find out the number of miles required for the destination of your choice with a SkyTeam alliance member. ECONOMY

To book your award flight with a SkyTeam partner, you must visit one of our Sales Offices. ARGENTINA SOUTH AMERICA MEXICO/CARIBBEAN UNITED STATES/CANADA HAWAII EUROPE MIDDLE EAST NORTH AFRICA CENTRAL/SOUTH AFRICA NORTH AFRICA SOUTHEAST ASIA INDIA/SOUTHWEST ASIA SOUTH PACIFIC ARGENTINA - - 45.000 45.000 52.000 65.000 97.500 78.000 104.000 110.500 110.500 110.500 123.500

SOUTH AMERICA - 45.000 45.500 52.000 71.500 104.000 84.500 110.500 84.500 117.000 117.000 130.000

MEXICO/CARIBBEAN 16.250 22.100 39.000 52.000 65.000 52.000 78.000 78.000 91.000 91.000 117.000 UNITED STATES/CANADA 16.250 26.000 45.500 65.000 52.000 78.000 65.000 65.000 65.000 91.000 HAWAII - 65.000 91.000 78.000 104.000 52.000 65.000 65.000 78.000

EUROPE 16.250 39.000 26.000 52.000 58.500 65.000 52.000 104.000 MIDDLE EAST 19.500 32.500 52.000 52.000 58.500 52.000 110.500 NORTH AFRICA 26.000 45.500 58.500 65.000 45.500 104.000 CENTRAL/SOUTH AFRICA 39.000 71.500 71.500 52.000 110.500 NORTH AFRICA 26.000 39.000 39.000 65.000 SOUTHEAST ASIA 26.000 39.000 65.000 INDIA/SOUTHWEST ASIA - 71.500 SOUTH PACIFIC -

Redemption miles chart - SkyTeam Companies - Economy Class one way

BUSINESS ARGENTINA SOUTH AMERICA MEXICO/CARIBBEAN UNITED STATES/CANADA HAWAII EUROPE MIDDLE EAST NORTH AFRICA CENTRAL/SOUTH AFRICA NORTH ASIA SOUTHEAST ASIA INDIA/SOUTHWEST ASIA SOUTH PACIFIC

ARGENTINA - - 91.000 91.000 104.000 130.000 195.000 156.000 208.000 221.000 221.000 221.000 247.000

SOUTH AMERICA - 91.000 91.000 104.000 143.000 208.000 169.000 221.000 169.000 234.000 234.000 260.000

MEXICO/CARIBBEAN 32.500 44.200 78.000 104.000 130.000 104.000 156.000 156.000 182.000 182.000 234.000 UNITED STATES/CANADA 32.500 52.000 91.000 130.000 104.000 156.000 130.000 130.000 130.000 182.000 HAWAII - 130.000 182.000 156.000 208.000 104.000 130.000 130.000 156.000

EUROPE 32.500 78.000 52.000 104.000 117.000 130.000 104.000 208.000 MIDDLE EAST 39.000 65.000 104.000 104.000 117.000 104.000 221.000 NORTH AFRICA 52.000 91.000 117.000 130.000 91.000 208.000 CENTRAL/SOUTH AFRICA 78.000 143.000 143.000 104.000 221.000 NORTH ASIA 52.000 78.000 78.000 130.000 SOUTHEAST ASIA 52.000 78.000 130.000 INDIA/SOUTHWEST ASIA - 143.000 Note: All redemption on SkyTeam partner flights will be processed only via Aerolíneas Argentinas. All redemption SOUTH PACIFIC - request will be subject to availability of seats in the partner airlines flights. Not all flights are available for redemption and blackout dates may apply. Not all SkyTeam partners allow First Class redemptions. Redemption miles chart - SkyTeam Companies - Business Class one way Upgrade with miles Aerolíneas Plus regulations for issuing tickets on other airlines

Upgrading with miles is another possibility we offer to redeem your miles on Aerolíneas All flights included in the ticket need to be confirmed. Waitlisted flights and open segments Argentinas flights. are not allowed.

Any Aerolíneas Plus member or his/her designated beneficiary can upgrade using miles. An award ticket needs to be issued at the same time the reservation is made.

Maximum and minimum days before departure date should be considered when making All Aerolíneas Argentinas reservations can be made in person, or on our web page, the upgrade reservation. aerolineas.com. Reservations for other airlines flights need to be made in an Aerolíneas Argentinas ticket office. It is important to consider the number of days (minimum and maximum) before departure that a reservation can be made. Open Jaw itineraries are allowed when the arrival city and departure city are on the same zone. For example, outbound Buenos Aires to Madrid and inbound Rome to Buenos Aires For regional / International flights: Between 21 consecutive days and 72 hours (business in Business Class (Club Condor): 130,000 miles for each flight, total 260,000 miles. days) before the flight’s scheduled departure.

For domestic flights: between 15 consecutive days and 72 hours (business days) before Cancellation/Refund policy for Aerolíneas Plus tickets the flight’s scheduled departure.

The upgrade can be made for just the outbound or the inbound flight. If you want to To request a refund for your award ticket in Economy, Club Economy or Club Condor Class upgrade roundtrip you will need to double the amount of miles listed in the chart below. (Business Class) the Aerolíneas Plus member needs to approach an Aerolíneas Argentinas ticket office with identification. A refund fee will be charged.

ARGENTINA 1 ARGENTINA 2 ARGENTINA 3 URUGUAY SOUTH AMERICA 1 SOUTH AMERICA 2 SOUTH AMERICA 3 USA EUROPE AUSTRALIA If it´s not the holder but another person who is making the submission, he/she will have to ARGENTINA 1 2.000 4.000 6.000 2.000 5.000 8.000 15.000 25.000 45.000 45.000 present an authorization note and a copy of the holder´s identification. ARGENTINA 2 4.000 4.000 6.000 4.000 5.000 8.000 15.000 25.000 45.000 45.000 ARGENTINA 3 6.000 6.000 4.000 6.000 6.000 8.000 15.000 25.000 45.000 45.000 IMPORTANT: We remind you that award tickets issued in Promotional Class cannot be URUGUAY 2.000 4.000 6.000 N/A 5.000 8.000 15.000 25.000 45.000 45.000 changed and are non-refundable. SOUTH AMERICA 1 5.000 5.000 6.000 5.000 6.000 8.000 15.000 30.000 50.000 50.000

SOUTH AMERICA 2 8.000 8.000 8.000 8.000 8.000 10.000 20.000 30.000 50.000 50.000

SOUTH AMERICA 3 15.000 15.000 15.000 15.000 15.000 20.000 N/A N/A 60.000 60.000

USA 25.000 25.000 25.000 25.000 30.000 30.000 N/A N/A N/A 70.000

EUROPE 45.000 45.000 45.000 45.000 50.000 50.000 60.000 N/A N/A 90.000

AUSTRALIA 45.000 45.000 45.000 45.000 50.000 50.000 60.000 70.000 90.000 10.000

Upgrade chart one way Aerolíneas Plus online services

allows you to manage your account and your time better:

- Join Aerolíneas Plus - Request the number of miles in your account - Find out your miles validity - Make award reservations and issue your ticket. - Retro claim of miles - Register your email address to get a quarterly account summary - Find out how many miles you earn every time you fly - Download the sample letter to include beneficiaries in your account - Find out how many miles are needed to flight to each destination