Ticketing Instructions for Eligible Travel Agencies Document valid as from January 2019
® Global Meetings is an online product which allows you (or the event organizer directly) to choose SkyTeam as Official Alliance Network and to allow event attendees to benefit from several advantages, including discounted air fares.
This booklet contains information for SkyTeam Global Meetings fares and ticketing.
Pre requisite to benefit from this program: • Event shall have a minimum of 50 potential passengers flying by air from 2 different countries • Event shall be recorded as a SkyTeam event on www.skyteam.com/globalmeetings • Travel Agency must be authorized to issue airline tickets with SkyTeam Global Meetings discounts
The event ID you received together with the following Ticketing Instructions allow Agencies to issue the airline tickets with SkyTeam Global Meetings discounted fares on selected carriers.
Please contact our service desk at [email protected] for all your inquiries regarding the SkyTeam Global Meetings program.
The below ticketing instructions are for all participating SkyTeam airlines.
TICKETING INSTRUCTIONS
Dedicated page with all GDS entries in order to make it simple for you to sell the SkyTeam Global Meetings fares in your GDS
There is one page for all participating airlines with the same ticketing instructions which can be found on the “General Airline Ticketing Instructions” page
For airlines which has its own ticketing instructions can be found on the “Specific Airline Ticketing Instructions pages”.
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BREAKDOWN OF ELIGIBLE FARE CATEGORIES
15% discount 10% discount on on 5% Premium Premium discount on Premium Economy/Economy Economy/Economy Economy/Economy, SkyTeam Airlines and Business class and Business class Business and First participating fares fares class I, Z, M, U, K, H, L, Q, T, E, N Aeroflot D, A, B J, C, W, S, Y Aerolineas Argentinas J, C, D, W, Y, B M, U, K, H, L, Q I, S, T, E, N, V
AeroMexico - J, C, Y, B, M U, K, H, L, Q, T
Air Europa D, B J, Y C, M, L, E, V
Y, M, H, K, V, T, N, S, Q, X Europe B, D C, E, I International+ MEO B, D J, C, E, I Y, M, H, K, V, T, N, S PoS North I, Y, M, H, K, V, T, N, S, Atlantic to Europe Q, X B, E C, D Alitalia
PoS Noth Atlantic
to International+ MEO B, E J, C, D, P I, Y, M, H, K, V, T, N Z, D F, C, D, I, S, B, M, U, K, H, L, Q, T, E Air France – KLM Intercontinental A
D, I, Z, P, U, F, K, H, L, T J, C, Y, B, M, W, S, A, Q, E, (8% disc. applies on all N, R, V, X, G (4% disc. Air France - KLM Intra Europe* - classes) applies on all classes) Flex: A, Y, B, D, M, U, P, H, F, Light & Standard K, L, Q, T, E, N, R, V A, Y, B, D, M, U, P, H, F, K, L, Q, T, E, N, R, V Air France Domestic* EUR 50,- discount -
China Airlines - - -
Domestic - F, J, W, Y B, M, E, H, L, K, N
International J, D, W, Y, B C, M E, H, L, K, N, R China Eastern
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B, H, K, T, A, L, X, Q, U J, C, D, Y, M V, N, S, W, O (3% disc. applies on all classes) Czech Airlines - Delta Air Lines~ International D, B J, I, Y, M, H C, Z, Q, K, L, U
P, G, B, M, H, Q, K, L (5% disc. applies on all classes) U, T, V, X (2 % disc. applies on all classes) Domestic** - F, J, C, D, I, Y Domestic - J, C, D, Y, B, M, K, N -
International J, C, D, Y, B, M, K, N - Garuda Indonesia C, D, I, B, M, U, K, H, L, Q, T Kenya Airways - - Korean Air J, C, Y - B, M, H, E
Middle East Airlines - - -
Saudia Airlines B, D - -
M, U, K, R, H, L, Q, N, T, V International C, Y D, I, B Domestic - C, Y B, M, U, K TAROM Vietnam Airlines - - -
Xiamen Airlines Domestic - F, Y B, M
International J, D, Y, B C, M L, K
Rebates are applied at the time of ticketing at the published rate for the selected travel class (offer valid in Business or Economy Class), and on indicated routes operated by the relevant SkyTeam Airlines participating in the SkyTeam Global Meetings Program.
Breakdown of eligible fare categories * No discount on promotional fares ** Domestic; U.S. 48 states, Alaska, Hawaii & Canada ~ For Travel on DL in J,C,D,Z, I-class: If not offered, book P/W within area 1, Y/W within/between Area 2/3. If P/W class not available book Y-class
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GDS Entries
PNR shall be completed with following indications in OSI field (see example below) - compulsory Amadeus : OSYYOIN event ID Galileo : SI.YY* OIN event ID Sabre Worldspan/Abacus : 3OSI YY OIN event ID Apollo : 3OSI YY OIN event ID Travelsky (China): OSI carrier servicecode text/passenger number
Ticketing is automatic. ! FOR AMADEUS USERS ONLY: FZ Event ID and include Passenger Type Code CNV in the name field Amadeus : FXP/R,U063792 or FXP/R,U*MEETINGS or FXP/RSE,U*MEETINGS Sabre / Abacus : WPPCNV#AC*MEETINGS Galileo : FQ*CNV-MEETINGS:P Worldspan : 4PFSR.SR#/@@MEETINGS.AC Apollo : $B**CNV-MEETINGS:P Travelsky(China): QTE:/AF/NEGO//#CMEETINGS or QTE:/AF/PRVT//#CMEETINGS
CRS Ticket Endorsement Entry Format Tour code Entry Format Amadeus FE event ID FTNR event ID Sabre/Abacus ED event ID Galileo TMU1EB event ID TMU1TC event ID Worldspan/Axess 5-ER event ID Apollo $BGEB event ID Travelsky (China): EI: event ID
Fares are filed in CRS and are visible through following entries: Amadeus : FQDPARROM/R,U*MEETINGS/AAF Sabre / Abacus : FQLONMOW30AUG‡PCNV‡UAC*MEETINGS Galileo : FDPARROM15AUG*CNV/AF-PRI-MEETINGS:P Worldspan : 4FPARROMSR/CNV-AF/@@MEETINGS-AC/L15AUG08 Apollo : $DPARROM15AUG-CNV*AF-PRI-MEETINGS:P Travelsky (China) : or FSD PARROM/AF/NEGO/#CMEETINGS FSD PARROM/AF/PRVT/#CMEETINGS
Rules - Details of rules are available via following entries: Amadeus : FQN Lin Number Sabre / Abacus : RD Line Number Galileo : FN*Line Number/ALL Worldspan : 4F.R Line Number Apollo : $V Line Number/ALL Travelsky(China): FSN Line Number
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General Airlines Ticketing Instructions
Rules extract (see all details in CRS) • Pre requisite : event ID code shall be obtained by recording event on www.skyteam.com/globalmeetings • Discount can be granted to the participant based on the “Event ID” • Event ID code + date + name of event must be shown on endorsement box • Passenger shall carry proof of participation to the event and may be asked to show it at time of boarding. • Min - max stay / validity dates of the event : travel is authorized 5 days before the event and 5 days after the event with min 1 day during the event • No children discounts or other discounts • No agency commission • All of the above conditions must be fulfilled to justify the application of this fare, otherwise a full fare readjustment will result.
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Specific Airline Ticketing Instructions
Carrier will send as of the effective date of the Corporate Incentive Agreement Ticket instructions to the Agents of registered SGM client. It is the responsibility of registered client to ensure that the Agents are always in possession of updated ticketing instructions as long as these instructions are correctly communicated in the appropriate format by the Carrier to the Agents of registered client.
1. User of corporate fare: the contracted Company staff use only.
2. Applicable ticket stock: MU document 781.
3. Applicable flights: the domestic flights operated and marketed by MU, and international flights marketed by MU, Not applicable to MU hard-block code-share flights or charter flights..
4. Applicable fares: MU corporate up-front discounts are only allowed on MU published fares without tour code. For the special fares published by MU with a tour code: A. Special fares with a tour code less than 8 characters cannot be applied with the above discounts but can be accumulated to the Company’s total spend and be evaluated as total revenue. B. Special fares with a tour code more than 8 characters can neither be applied with the above discounts nor be accumulated to the Company’s total spend.
5. Tour Code: 9090824 C. Required for all international bookings (including trips to/from Hong Kong/Macau/Taiwan) in all GDSs. D. 9090824 has to be input after fare code if any, but the fare code should be less than 8 digits/letters. The purpose it to track Company’s total spend on Carrier for use of accurate performance evaluation.
6. Account Code: MEETINGS
For Travelsky (1E) E. The reservation system will automatically recognize the Account Code: MEETINGS F. MU corporate fare auto calculation instruction: QTE:/MU/NEGO//#CMEETINGS （7-digit MU corporate number ） G. NO NEED to input RMK for MU corporate ticket tracking. Please note RMK is at the same time PROHIBITED from input, or error to be triggered in the booking record .
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Specific Airline Ticketing Instructions
Carrier will send as of the effective date of the Corporate Incentive Agreement Ticket Instruction to the Agents of registered SGM client. It is the responsibility of registered client to ensure that the Agents are always in possession of update ticketing instructions as long as these instructions are correctly communicated in the appropriate format by the carrier to the Agents of registered client.
1. User of corporate fare : the contracted Company staff use only. 2. Applicable ticket stock : GA document 126 3. Applicable flights : GA flights only, code share not permitted 4. Applicable fare : GA corporate up-front discounts are only allowed on GA published fares 5. Tour Code : GASGM01 6. Account Code : MEETINGS
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Specific Airline Ticketing instructions
PNR shall be completed with 3 following remarks: 1. OSYYOIN 2. SK MICE AF-event ID 3. SK MICE KL-event ID
1. Amadeus : OSYYOIN event ID or OSYYOIN corporate ref Sabre / Worldspan Abacus : 3OSI YY OIN event ID or corporate ref Galileo : SI.YY*OIN event ID or corporate ref Apollo : Travelsky(China): @3OSIYYOIN event ID or corporate ref or OSI carrier service code text/passenger (event ID or Corporate ref)
2./3. Amadeus : SK MICE AF-Event ID AND SK MICE KL-event Sabre / Worldspan/ Abacus : Galileo : 3OSI_AF_MICE.HK1_Event ID AND 3OSI_KL_MICE.HK1_event ID Apollo : SI.AF*MICE.HK1_event ID AND SI.KL*MICE.HK1_event ID Travelsky(China): @:3OSIAFMICE.HK1_event ID AND @:3OSIKLMICE.HK1_event ID or OSI_AF_MICE.HK1_event ID AND OSI_KL_MICE.HK1_event ID (_) = space
Examples in Amadeus GDS – Event ID is 1234S and Corporate Contract : ABCDE
• For “Corporate” client : OSYYOIN Corporate reference ex : OSYYOINABCDE SK MICE AF-XXXXS ex : SK MICE AF-1234S SK MICE KL-XXXXS ex : SK MICE KL-1234S
• For non “Corporate” client : OSYYOIN Event ID code ex : OSYYOINABCDE SK MICE AF-XXXXS ex : SK MICE AF-1234S SK MICE KL-XXXXS ex : SK MICE KL-1234S
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Event Code MUST be entered in Tour Code section on every Delta SkyTeam Global Meeting ticket.
AUTH code
1. AUTH code: 6SCSNVNGMW 2. It shall be entered at the “Form of Payment” or “Tour Code” Box.
Event ID code
1. Event ID code shall be entered at the “Ticket Designator” Box. 2. Example: MHEE/ MEET
“SGM0000 ” code must be shown on endorsement box in addition
Specific Airline Ticketing instructions
The ticketing code CONSGM must appear in the “Tour Code” box.
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- Ticket Designator Code MUST be entered on every TAROM SkyTeam Global Meetings ticket. - Discount – applicable for all RO operated flights, excluding code-share flights RO 9000-9999
Discount - any OK flights except for OK3000-4625 // OK4630-4763 // OK4770-4999
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