Airline sales part: Member carrier’s Fequent Flyer Programs Star Alliance Ambassador Club Session Geneva - 11 April 2019 April 11 - Geneva Session Club Ambassador Alliance Star Star Alliance Frequent Flyer Program
• Star Alliance does not have its own Frequent Flyer Program.
• Instead, all Star Alliance member airlines have individual Frequent Flyer Programs operating independently. There are 22 different programs running today.
• Although it is possible to join several programs in parallel, there is no need to do so, because Miles or Points can be earned and redeemed with one program across all Star Alliance member airlines.
• For this reason, Star Alliance recommends that you join the program of the airline you are most likely to travel with often. Star Alliance Ambassador Club Session Geneva - 11 April 2019 April 11 - Geneva Session Club Ambassador Alliance Star Introduction to Member Carrier’s Frequent Flyer Programs Making travel even more rewarding Star Alliance Ambassador Club Session Geneva - 11 April 2019 April 11 - Geneva Session Club Ambassador Alliance Star Airline sales part: Member carrier’s Fequent Flyer Programs Star Alliance Ambassador Club Session Geneva - 11 April 2019 April 11 - Geneva Session Club Ambassador Alliance Star Star Alliance Ambassador Club Session Geneva - 11 April 2019 April 11 - Geneva Session Club Ambassador Alliance Star Air Canada Aeroplan 2020
We are building a new frequent flyer program
We’ve acquired the Aeroplan Loyalty Program.
Your Aeroplan Miles will be honoured on a one-to-one basis in our new loyalty program.
Our new loyalty program will launch in 2020.
Your miles are safe. Keep earning. Your status is secure. Air Canada Altitude in 2020
Priority Reservation Services and Priority Airport Services Lounge Access eUpgrades Exclusive Rewards and Exclusive Offers Star Alliance Recognition Altitude Prestige 25K and Elite 35K are equivalent Star Alliance Silver Altitude Elite 50K and above are equivalent Star Alliance Gold
Star Alliance Gold members are equivalent Altitude Elite 50K (Priority Airport Services, Lounge Access…).
aircanada.com/loyalty altitude.aircanada.com Star Alliance Ambassador Club Session Geneva - 11 April 2019 April 11 - Geneva Session Club Ambassador Alliance Star Star Alliance Member Carrier’s Frequent Flyer Programs ANA MILEAGE CLUB, GET MILES FROM ANA, STAR ALLIANCE AND OTHER ASSOCIATED COMPANIES
• Invite accompanying travelling • Invite accompanying travelling guests to the • Premium Economy Check-in Counter guests to the lounge using miles/upgrade points lounge using miles/upgrade points • Upgrade points to upgrade to • Service fee waiver when making changes to • Upgrade points to upgrade to next higher class of service for international existing reservations/issuing a new ticket at the next higher class of service for international routes ANA Diamond Service desk routes • Entitled to bring one additional check in • Exclusive Security Check Point • If available, travel in baggage on top of general customer Premium Economy Class baggage allowance provided • Additional Free baggage and priority baggage at no additional charge claim • Advance seat reservation available. • Priority Reservations for International Flight and • Special Discounts at IHG ANA Hotels Group Upgrade Awards • Use miles/upgrade points for airport lounge Japan access • Additional Free baggage and priority baggage • Diamond Service Members Original Name Tag claim • Use miles to enjoy luxury benefits such as special menus at well-established • Use miles to enjoy luxury benefits such as • ANA SUIT LOUNGE vouchers* restaurants and beauty salon treatments special menus at well-established restaurants and beauty salon treatments • Use miles to enjoy luxury benefits such as special menus at well-established restaurants and beauty salon treatments Star Alliance Ambassador Club Session Geneva - 11 April 2019 April 11 - Geneva Session Club Ambassador Alliance Star Star Alliance Member Carrier’s Frequent Flyer Programs ANA MILEAGE CLUB, GET MILES FROM ANA, STAR ALLIANCE AND OTHER ASSOCIATED COMPANIES
PREMIUM CUSTOMER BENEFITS
Priority Airport Check-in
Extra Baggage Allowance
Priority Security & Immigration
Airport Lounge Access
Priority Boarding
Priority Baggage Handling
Priority Reservations Waitlist
Priority Airport Stand-by Star Alliance Ambassador Club Session Geneva - 11 April 2019 April 11 - Geneva Session Club Ambassador Alliance Star Star Alliance Member Carrier’s Frequent Flyer Programs ANA MILEAGE CLUB, GET MILES FROM ANA, STAR ALLIANCE AND OTHER ASSOCIATED COMPANIES
Please contact our ANA Ticketing for all Mileage requests: Email: [email protected] Phone: 022 909 10 50
24h service Call Center: 0800 897 679 Star Alliance Ambassador Club Session Geneva - 11 April 2019 April 11 - Geneva Session Club Ambassador Alliance Star Star Alliance Ambassador Club Session Geneva - 11 April 2019 April 11 - Geneva Session Club Ambassador Alliance Star Air New Zealand What is Airpoints?
• Frequent Flyer Programme of Air New Zealand
• Earn Status Points to earn tier status and receive benefits • Earn Airpoints for rental cars, hotels and with upto 65 partners
• Redeem for flights, upgrades & shopping Star Alliance Ambassador Club Session Geneva - 11 April 2019 April 11 - Geneva Session Club Ambassador Alliance Star Air New Zealand Where can I earn miles
Flights Car Rental Partners Hotels Star Alliance & Partner Airline Flights Star Alliance Ambassador Club Session Geneva - 11 April 2019 April 11 - Geneva Session Club Ambassador Alliance Star Air New Zealand Status - Points & Tiers
Qualify Retain Status Points Status Points
Silver 450 405
Gold 900 810
Elite 1,500 1,350
• at least half on Air New Zealand operated flights, qualifying partner airline flights, or Star Alliance qualifying flights for Silver/Gold • 60% on Air New Zealand operated flights or qualifying partner airline flights for Elite Star Alliance Ambassador Club Session Geneva - 11 April 2019 April 11 - Geneva Session Club Ambassador Alliance Star Air New Zealand Status - How Do You Benefit?
Benefits Silver Gold Elite Elite Partner
Air New Zealand 2 Vouchers Full Access Full Access Full Access Lounge Access
Complimentary Frequent Flyer Seating - Yes Yes Yes
Upgrade – Recognition Upgrade 1 per Year 2 per Year 2 per Year
OneUp™ Upgrade 10% 30% 50%
Checked Baggage allowance 1 Checked Bag extra 1 Checked Bag extra 1 Cabin Bag extra 1 Cabin Bag extra 1 Cabin Bag extra
Star Alliance Status & Benefits
Lounge Access Yes Yes
Priority Check- In Yes Yes
Extra Baggage Allowance 1 piece 1 piece
Priority Boarding Yes Yes
Lounge Access Yes Yes Star Alliance Ambassador Club Session Geneva - 11 April 2019 April 11 - Geneva Session Club Ambassador Alliance Star Air New Zealand Airpoints - Why Airpoints?
Easy Redemption for Flights • If you see a seat available, just pay with AirPoints for a Air New Zealand flight • Redeem for flights on Star Alliance & Partner Airlines at fixed rate
Other Redemption Options:
• Air New Zealand Wines
• Airpoints Store Star Alliance Ambassador Club Session Geneva - 11 April 2019 April 11 - Geneva Session Club Ambassador Alliance Star Air New Zealand Airpoints - Why Airpoints?
Multiple Upgrade Options • Recognition Upgrades • 1 per year for Silver • 2 per year for Gold & Elite • OneUp™ Upgrades • Star Alliance Upgrades • Elite Airpoints Dollar Upgrades
Lounge Access • 2 Vouchers for Airpoints Silver • Full access to over 1,000 lounges in the network for Gold & Elite, i.e. Star Alliance GOLD members Star Alliance Ambassador Club Session Geneva - 11 April 2019 April 11 - Geneva Session Club Ambassador Alliance Star Air New Zealand Airpoints & Status: What do I get for my miles? Flying Geneva - Auckland AirPoints Status Points via London-Heathrow earned earned
Economy Saver Includes the following booking classes: 25 - 93 62 - 148 pts G,K,L,P,S,T,V,W
Premium Economy 139 - 267 200 - 303 pts
Business 393 - 521 401 - 524 pts
How can I reach AirPoints Silver? • 1 Return Business Class GVA-LHR-AKL
How can I reach AirPoints Gold? • 1 Return Flight in Business Class GVA-LHR-AKL • 1 Return Flight Business Class GVA – ZRH on Star Alliance partner Swiss International Airlines
NB: Indicative Points / Subject to changes Star Alliance Ambassador Club Session Geneva - 11 April 2019 April 11 - Geneva Session Club Ambassador Alliance Star Star Alliance Ambassador Club Session Geneva - 11 April 2019 April 11 - Geneva Session Club Ambassador Alliance Star Star Alliance Member Carrier’s Frequent Flyer Programs The LOT Polish Airlines frequent flyer Programm is : Miles & More
HON circles Miles
Executive Bonus
SEN-HON booking guarantee
Preferred check in (C desk for Frequt traveler FT traveling in Economy )
SEN-HON free Golf Bag
LO Business Lounge invitation for every FT with Eco Tix on LO, LH Group, Croatia airl
Bag Allowance : FT : 1PC Eco Saver,2PC Eco and Premium Eco,2PC in Business short haul 3PC in Business long Haul
SEN : 3 PC in premium Eco long Haul and 4 in PC in Business long Haul Star Alliance Ambassador Club Session Geneva - 11 April 2019 April 11 - Geneva Session Club Ambassador Alliance Star Star Alliance Ambassador Club Session Geneva - 11 April 2019 April 11 - Geneva Session Club Ambassador Alliance Star LHG (LH, LX, OS, SN, EW, EN) and LOT - Miles and More Europe’s leading frequent flyer programme Miles & More members earn status miles every time they fly with a Lufthansa Group, LOT or Star Alliance member airline. There are a total of three status levels*:
. Frequent Traveller: applicable for earning 35,000 status miles or taking 30 scheduled flights** in a calendar year
. Senator: for reaching 100,000 status miles in a calendar year
. HON Circle Member: achieved for 600,000 HON Circle miles in two consecutive calendar years
Depending on the status they hold, frequent flyers enjoy extensive and exclusive privileges, such as:
. Business Class check-in or First Class check-in . lounge access . waiting list priority . increased free baggage allowance . booking guarantee . Executive Bonus . upgrade eVouchers . Exclusive service hotline according to status level
Details and additional information on Miles & More are available at: miles-and-more.com
* Valid for at least two calendar years from date achieved. ** With selected Miles & More airline partners. Star Alliance Ambassador Club Session Geneva - 11 April 2019 April 11 - Geneva Session Club Ambassador Alliance Star Brussels Airlines – LOOP
The Brussels Airlines loyalty programme with a difference. The fast and friendly way to get free flights.
. Every euro spent on Brussels Airlines flights earns 3 LOOPs, regardless of the class, fare, destination, etc.
. Family pooling (up to 5 members) of LOOPs allows faster earning.
. LOOPs do not expire as long as one family member flies at least once a year.
. LOOPs can be redeemed against every Brussels Airlines flight, every single day of the year, and in every class. 100 LOOPs worth 1 EUR discount
. Mixed payment possible – tickets can be paid for partially with LOOPs and the rest in currency.
. No status level with Loop Star Alliance Ambassador Club Session Geneva - 11 April 2019 April 11 - Geneva Session Club Ambassador Alliance Star Star Alliance Ambassador Club Session Geneva - 11 April 2019 April 11 - Geneva Session Club Ambassador Alliance Star Star Alliance Member Carrier’s Frequent Flyer Programs SAS EuroBonus - Overview
SAS EuroBonus Membership levels:
Basic points Qualifying Tier level structure required flights EuroBonus Basic (EBB) - - EuroBonus Silver (EBS) 20 000 10 EuroBonus Gold (EBG) 45 000 45 EuroBonus Diamond (EBD) 90 000 90 EuroBonus Pandion (EBP) By invitation only -
See www.flysas.ch and www.sassaleinfo.com for a detailed overview of the individual benefits of each tier level. Star Alliance Ambassador Club Session Geneva - 11 April 2019 April 11 - Geneva Session Club Ambassador Alliance Star What’s new in EuroBonus?
New! New! Life Time Gold New! More award New! to reward the Personalized seats available Upgrades on most dedicated offers and on all route award flights members communication areas
New! New! New! Engaging New! Point Sharing Partnerships events Offset the flight with families & (e.g. Live (e.g. SAS Run, carbon friends Nation) SAS Family day) footprint Star Alliance Ambassador Club Session Geneva - 11 April 2019 April 11 - Geneva Session Club Ambassador Alliance Star EUROBONUS MEMBERS ARE ONE SUSTAINABLE STEP AHEAD
Effective 1 February 2019, SAS offsets the flight carbon footprint of all tickets booked using a EuroBonus number.
By including carbon offset for its EuroBonus program members, 40% of SAS’s passenger-related carbon dioxide emissions will be offset.
SAS already offsets all youth tickets and own business travel within the company. Star Alliance Ambassador Club Session Geneva - 11 April 2019 April 11 - Geneva Session Club Ambassador Alliance Star Star Alliance Ambassador Club Session Geneva - 11 April 2019 April 11 - Geneva Session Club Ambassador Alliance Star Frequent Flyer Program KrisFlyer is the loyalty programme of Singapore Airlines designed to reward members whenever they travel. KrisFlyer The more you fly, the faster you advance to higher tiers.
Membership Tiers
KrisFlyer KrisFlyer KrisFlyer PPS Club Solitaire Elite Silver Elite Gold PPS
25,000 Elite Miles 50,000 Elite Miles $25,000 in PPS Value $50,000 in PPS Value within 12 months within 12 months within 12 months within 12 months from 1 June 2018 Frequent Flyer Program Complimentary Benefits • Forward Zone • Standard Seats KrisFlyer Elite Gold All Cabin Classes • Additional 20 kg / +1 pc across all cabins
Exclusive Lounge Access
Priority Check-In, Boarding, Baggage Handling, Reservation Waitlist Frequent Flyer Program Complimentary Benefits • Forward Zone • Standard Seats PPS Club Economy Class Premium Economy Class • Additional 30 kg or + 2 pc、 • Additional 35 kg or + 2 pc
Business Class First / Suites • Additional 40 kg or + 2 pc • Additional 50 kg or + 2 pc
Exclusive Lounge Access
Priority Check-In, Boarding, Baggage Handling, Reservation Waitlist, Immigration (at selected airports) + Overseas Emergency Medical and Travel Accident Insurance Star Alliance Ambassador Club Session Geneva - 11 April 2019 April 11 - Geneva Session Club Ambassador Alliance Star Jetstream provides live, interactive & 24/7 reporting
“Gone are the days of manual entries, involvement of my Sales You can earn and use milesManager to process routine reports, phone calls by my agency to on more than 35 airlines worldwide service PNRs at the Executive Desk and limited flexibility in amenity administration. ” Star Alliance Ambassador Club Session Geneva - 11 April 2019 April 11 - Geneva Session Club Ambassador Alliance Star Jetstream provides live, interactive & 24/7 reporting Premier levels, Million Miler & Global Services
“
” Star Alliance Ambassador Club Session Geneva - 11 April 2019 April 11 - Geneva Session Club Ambassador Alliance Star Featured Benefits
Premier Silver Premier Gold Premier Platinum Premier 1K®
Complimentary access to Economy Plus At check-in At booking At booking At booking
Complimentary Upgrades (as early as) Day of departure 48 hours 72 hours 96 hours
Instant upgrades on full-fare economy tickets Y,B Y,B Y,B Y,B,M
Complimentary checked baggage allowance for 1 x 32kg 2 x 32kg 3 x 32kg 3 x 32kg United Economy tickets
Award Miles 7 x fare 8 x fare 9 x fare 11 x fare
Premier Access Priority check-in, security screenings, boarding, baggage handling, waitlists, etc...
Star Alliance benefits Silver Gold Gold Gold Star Alliance Ambassador Club Session Geneva - 11 April 2019 April 11 - Geneva Session Club Ambassador Alliance Star Star Alliance Gold or Silver status benefits Star Alliance Ambassador Club Session Geneva - 11 April 2019 April 11 - Geneva Session Club Ambassador Alliance Star