Antitrust Immunity and International Airline Alliances
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How Do Airlines Perceive That Strategic Alliances Affect Their Individual Branding?
Journal of Air Transportation Vol. 11, No. 2 -2006 HOW DO AIRLINES PERCEIVE THAT STRATEGIC ALLIANCES AFFECT THEIR INDIVIDUAL BRANDING? Konstantinos Kalligiannis Cranfield University Bedford, United Kingdom Kostas Iatrou Hellenic Aviation Society Athens, Greece Keith Mason Cranfield University Bedford, United Kingdom ABSTRACT Much research has been carried out to evaluate the impact of strategic alliance membership on the performance of airlines. However it would be of interest to identify how airlines perceive this impact in terms of branding by each of the three global alliance groupings. It is the purpose of this paper to gather the opinion of airlines, belonging to the three strategic alliance groups, on the impact that the strategic alliance brands have had on their individual brands and how do they perceive that this impact will change in the future. To achieve this, a comprehensive survey of the alliance management and marketing departments of airlines participating in the three global strategic alliances was required. The results from this survey give an indication whether the strategic airline alliances, which are often referred to as marketing agreements, enhance, damage or have no impact on the individual airline brands. Konstantinos Kalligiannis is a Ph.D. candidate at Cranfield University (on Airline Branding inconsistencies within the Airline Alliances) and holds a M.Sc. in Airport Planning and Management from Loughborough University, a M.Sc. in Air Transport Management from Cranfield University and a B.A. in Business Administration from Luton University. Konstantinos is also working as an aviation consultant and airport planner. His key areas of expertise include air traffic forecasts, airport planning, feasibility studies and business plans for start up airlines. -
Alex Cosmas Expert Associate Partner Mckinsey & Company
Alex Cosmas Expert Associate Partner McKinsey & Company Alex Cosmas Expert Associate Partner McKinsey & Company Private information about my Airline’s fares, products, My cards cards schedule Competitor's itineraries Community Public information cards in play schedules, fares available at cards time of purchase All “breadcrumbs” left from Opponent’s Belief of opponent’s strength of customer interaction with airline cards hand Action: call or fold Action: correctly bundle and Opponent’s information is encrypted price an ancillary package and revealed through “tells” (signals) TICKET PURCHASE SEAT SELECTION LUGGAGE BOARDING GROUND TRANSPORTATION • PNR Data: Origin, dest., • Premium seat purchase • Number of bags • Priority purchase • Mode routing, etc. • Weight • Boarding time • Destination PRE-FLIGHT FLIGHT POST-FLIGHT SEARCH CHANGES CHECK-IN AIRPORT ACTIVITY ONBOARD ANCILLARY REVIEWS • Kind of tickets searched for • Change dates • Check-in platform • Travel path • Wi Fi • Official complaints (refundable, one- way) • Change types (class, • Check-in time • Purchases • Food/beverage • Social media/blog • Available fares at time of routing, etc.) reviews purchase Ticket info viewed A COGNITIVE MODEL OF THE AIRLINE CONSUMER • Willingness-to-pay • Desired • Buy-down probability destinations • No-show probability • Desired product • Change probability • Desired aircraft configuration • Desired ancillary purchases Fare differential Itinerary Quality Market/Freq. Share Product Quality Incentivize booking of higher Incentivize booking of less Incentivize booking of less Incentivize booking away from fare on similar quality itinerary desirable routing popular carrier competitor’s higher quality product Valuation of passengers’ disutility is dependent on each individual’s cognitive model • Lives in Singapore • Purchases WiFi whenever it is available/rarely books flights without WiFi • Joseph is searching for a ticket on SQ’s website. -
Aviation Week & Space Technology
STARTS AFTER PAGE 34 Using AI To Boost How Emirates Is Extending ATM Efficiency Maintenance Intervals ™ $14.95 JANUARY 13-26, 2020 2020 THE YEAR OF SUSTAINABILITY RICH MEDIA EXCLUSIVE Digital Edition Copyright Notice The content contained in this digital edition (“Digital Material”), as well as its selection and arrangement, is owned by Informa. and its affiliated companies, licensors, and suppliers, and is protected by their respective copyright, trademark and other proprietary rights. Upon payment of the subscription price, if applicable, you are hereby authorized to view, download, copy, and print Digital Material solely for your own personal, non-commercial use, provided that by doing any of the foregoing, you acknowledge that (i) you do not and will not acquire any ownership rights of any kind in the Digital Material or any portion thereof, (ii) you must preserve all copyright and other proprietary notices included in any downloaded Digital Material, and (iii) you must comply in all respects with the use restrictions set forth below and in the Informa Privacy Policy and the Informa Terms of Use (the “Use Restrictions”), each of which is hereby incorporated by reference. Any use not in accordance with, and any failure to comply fully with, the Use Restrictions is expressly prohibited by law, and may result in severe civil and criminal penalties. Violators will be prosecuted to the maximum possible extent. You may not modify, publish, license, transmit (including by way of email, facsimile or other electronic means), transfer, sell, reproduce (including by copying or posting on any network computer), create derivative works from, display, store, or in any way exploit, broadcast, disseminate or distribute, in any format or media of any kind, any of the Digital Material, in whole or in part, without the express prior written consent of Informa. -
Working with Airlines II
BUSINESS TRAVEL BUYER’S HANDBOOK 2017 AIRLINES www.businesstravelnews.com Working With Airlines II. GATHER INFORMATION Proper data can help you win discounts for city pairs, multiple destinations from one city, regionally or across your travel program. A. Obtain information about your travel program from your TMC databases, online booking systems and third- party data consolidators: 1. Top 20, at least, city pairs by segment and passenger count, including car- rier and origin and destination data. 2. Carrier spend per airline per route for the most recent 12 months. 3. Tickets and value per class of ser- vice, including full-fare economy, discounted economy, business class and first class. Know the tradeoffs in using booked, ticketed or flown data. AFTER A WAVE OF MAJOR U.S. AIRLINE CONSOLIDATION AND THE CONTINUAL While bookings data is available growth of airline alliances and joint ventures, business travel buyers today have fewer more readily and with less of a lag, it avenues to negotiate airline deals than existed a decade ago. Certainly, that doesn’t help does not have the same precision as buyers negotiating position, nor does a market where demand and load factors continue ticketed or flown data. to increase worldwide. But business travel remains a lucrative and desirable segment 4. Analyze corporate card data to find for carriers the world over, given the possibility of premium-class and other high-yield trips booked outside your TMC. travel, and airlines still will heavily compete for that business, despite the leverage that Airlines do not count those trips consolidation has delivered to them. -
The Contribution of Global Alliances to Airlines' Environmental Performance
sustainability Article The Contribution of Global Alliances to Airlines’ Environmental Performance Belén Payán-Sánchez , Miguel Pérez-Valls * and José Antonio Plaza-Úbeda Economics and Business Department, University of Almería, Ctra. Sacramento s/n, La Cañada de San Urbano, 04120 Almería, Spain * Correspondence: [email protected] Received: 27 June 2019; Accepted: 22 August 2019; Published: 24 August 2019 Abstract: Global alliances have traditionally been related to improvements in the economic and operational performances of companies, particularly in the airline industry. However, we still do not know the effect of the participation in this kind of multilateral agreement on the environmental performance of airlines. The main aim of this work is to analyze whether the alliance membership of airlines has an effect upon their environmental performance, and if so, whether or not the characteristics of the global alliance, as well as the business model of the airline, may influence this relation to a greater or lesser extent. The results of regression and Analysis of Variance (ANOVA) in a sample of 252 airlines (58 included in one of the three global alliances: Star Alliance, Oneworld, and SkyTeam) show a strong and inverse relationship between environmental performance and belonging to an alliance. The paper also shows empirical evidence of the influence of the business model of the airline on environmental performance. These results suggest important implications for managers facing challenges regarding sustainability. Keywords: global alliances; sustainability; environmental performance; airlines; aviation 1. Introduction The aviation sector is the fastest-growing source of greenhouse gas emissions worldwide [1]. Many authors and corporations, such as the International Civil Aviation Organization (ICAO) and the International Air Transport Association (IATA), agree that environmental sustainability may be achieved through external pressure with the imposition and accomplishment of different policies, regulations, taxations and other fiscal instruments [2–6]. -
Frequent Flyer Programs Operating Independently
Airline sales part: Member carrier’s Fequent Flyer Programs Star Alliance Ambassador Club Session Geneva - 11 April 2019 Star Alliance Frequent Flyer Program • Star Alliance does not have its own Frequent Flyer Program. • Instead, all Star Alliance member airlines have individual Frequent Flyer Programs operating independently. There are 22 different programs running today. • Although it is possible to join several programs in parallel, there is no need to do so, because Miles or Points can be earned and redeemed with one program across all Star Alliance member airlines. • For this reason, Star Alliance recommends that you join the program of the airline you are most likely to travel with often. Star Alliance Ambassador Club Session Geneva - 11 April 2019 Introduction to Member Carrier’s Frequent Flyer Programs Making travel even more rewarding Star Alliance Ambassador Club Session Geneva - 11 April 2019 Airline sales part: Member carrier’s Fequent Flyer Programs Star Alliance Ambassador Club Session Geneva - 11 April 2019 Star Alliance Ambassador Club Session Geneva - 11 April 2019 Air Canada Aeroplan 2020 We are building a new frequent flyer program We’ve acquired the Aeroplan Loyalty Program. Your Aeroplan Miles will be honoured on a one-to-one basis in our new loyalty program. Our new loyalty program will launch in 2020. Your miles are safe. Keep earning. Your status is secure. Air Canada Altitude in 2020 Priority Reservation Services and Priority Airport Services Lounge Access eUpgrades Exclusive Rewards and Exclusive Offers Star Alliance Recognition Altitude Prestige 25K and Elite 35K are equivalent Star Alliance Silver Altitude Elite 50K and above are equivalent Star Alliance Gold Star Alliance Gold members are equivalent Altitude Elite 50K (Priority Airport Services, Lounge Access…). -
A Chronological History
A Chronological History December 2016 Pedro Heilbron, CEO of Copa Airlines, elected as new Chairman of the Star Alliance Chief Executive Board November 2016 Star Alliance Gold Track launched in Frankfurt, Star Alliance’s busiest hub October 2016 Juneyao Airlines announced as future Connecting Partner of Star Allianceseal partnership August 2016 Star Alliance adds themed itineraries to its Round the World product portfolio July 2016 Star Alliance Los Angeles lounge wins Skytrax Award for second year running Star Alliance takes ‘Best Alliance’ title at Skytrax World Airline Awards June 2016 New self-service check-in processes launched in Tokyo-Narita Star Alliance announces Jeffrey Goh will take over as Star Alliance CEO from 2017, on the retirement of Mark Schwab Swiss hosts Star Alliance Chief Executive Board meeting in Zurich. The CEOs arrive on the first passenger flight of the Bombardier C Series. Page 1 of 1 Page 2 of 2 April 2016 Star Alliance: Global travel solutions for conventions and meetings at IMEX March 2016 Star Alliance invites lounge guests to share tips via #irecommend February 2016 Star Alliance airlines launch new check-in processes at Los Angeles’ Tom Bradley International Terminal (TBIT) Star Alliance Gold Card holders enjoy free upgrades on Heathrow Express trains Star Alliance supports Ramsar’s Youth Photo Contest – Alliance’s Biosphere Connections initiative now in its ninth year January 2016 Gold Track priority at security added as a Star Alliance Gold Status benefit December 2015 Star Alliance launches Connecting -
Prof. Paul Stephen Dempsey
AIRLINE ALLIANCES by Paul Stephen Dempsey Director, Institute of Air & Space Law McGill University Copyright © 2008 by Paul Stephen Dempsey Before Alliances, there was Pan American World Airways . and Trans World Airlines. Before the mega- Alliances, there was interlining, facilitated by IATA Like dogs marking territory, airlines around the world are sniffing each other's tail fins looking for partners." Daniel Riordan “The hardest thing in working on an alliance is to coordinate the activities of people who have different instincts and a different language, and maybe worship slightly different travel gods, to get them to work together in a culture that allows them to respect each other’s habits and convictions, and yet work productively together in an environment in which you can’t specify everything in advance.” Michael E. Levine “Beware a pact with the devil.” Martin Shugrue Airline Motivations For Alliances • the desire to achieve greater economies of scale, scope, and density; • the desire to reduce costs by consolidating redundant operations; • the need to improve revenue by reducing the level of competition wherever possible as markets are liberalized; and • the desire to skirt around the nationality rules which prohibit multinational ownership and cabotage. Intercarrier Agreements · Ticketing-and-Baggage Agreements · Joint-Fare Agreements · Reciprocal Airport Agreements · Blocked Space Relationships · Computer Reservations Systems Joint Ventures · Joint Sales Offices and Telephone Centers · E-Commerce Joint Ventures · Frequent Flyer Program Alliances · Pooling Traffic & Revenue · Code-Sharing Code Sharing The term "code" refers to the identifier used in flight schedule, generally the 2-character IATA carrier designator code and flight number. Thus, XX123, flight 123 operated by the airline XX, might also be sold by airline YY as YY456 and by ZZ as ZZ9876. -
Flight Offers to South America
Flight Offers To South America Agamous and electromotive Matthias discords some tye so saucily! Is Vladamir Sabean when Errol promise dyslogistically? Bay Cletus always garage his obit if Garret is siamese or fanaticized gauntly. David is a city international business travelers looking for south to south Water was not offered during the flight as is the norm with other airlines. Sorry for that the service is getting to mother is said sorry for desert stretching from the uk regional city route to stop might be bothered to go check my flight to complete safety. One or more of your videos failed to upload. Both outbound and inbound flights late, good value for money. This wonderfully enigmatic island with its incredible stone moai is officially part of Chile but is very far from the mainland. Passengers like me with flight connections were very anxious regarding missing these. The quality of your aircraft. Paulo, French Guiana, but could perhaps be one hour earlier. Prices are only guaranteed once your booking has been paid for in full by you. The Points Guy will not sell your email. The passenger is responsible for all necessary travel documents including passport, hotels, dedicated freindly crew. Forget about air conditioning and sound proofing. Safety equipment such as reflectors, and infants. The friendliness of the Avianca Staff. If the passenger name was changed as requested and I would not lose the money. Link para a Central de Ajuda. Are You a Travel Insider? Covid Travel Update: Read up on the latest travel restrictions and requirements on our Travel Info Page. -
Geoff Dixon, CEO, Qantas Airways
A MAGAZINE FOR AIRLINE EXECUTIVES 2004 Issue No. 2 T aking your airline to new heights AN ALLIED FRONT A conversation with … Geoff Dixon, CEO, Qantas Airways INSIDE Air France and KLM form 4 Europe’s Largest Airline 18 The Evolution of Alliances A Conversation with oneworld, SkyTeam 26 and Star Alliance proven Taking your airline to new heights 2004 Issue No. 2 leadership. Editors in Chief an affiliate of Sabre Holdings Corporation. ©2004 Sabre Inc. All rights reserved. Stephani Hawkins B. Scott Hunt 3150 Sabre Drive Southlake, Texas 76092 Sabre Airline Solutions and the Sabre Airline Solutions logo are trademarks and/or service marks of www.sabreairlinesolutions.com Designer James Frisbie Contributors Venkat Anganagari, Randal Beasley, Hans Belle, Nejib Ben-Khedher, Kathy Benson, Jack Burkholder, Cameron Curtis, Sally deFina, Karen Dielman, James Filsinger, Brenda Gale, Greg Gilchrist, Gretchen Greene, Jim Haley, Glen Harvell, Kathryn Hayden, Vicki Hummel, Carla Jensen, Craig Lindsey, Patrice Lipson, George Lynch, Michael McCurdy, Matt McLellan, Mona Naguib, Nancy Ornelas, Jenny Rizzolo, Dave Roberts, Sanjay Sathe, Shari Stiborek, Renzo Vaccari, Elayne Vick. Awards It’s time for all-out innovation. And it’s time for proven leadership. Mission-criti- 2004 International Association of cal areas require time-tested solutions. Longer than any other company, we’ve Business Communicators Bronze Quill and Silver Quill. pushed technology forward to deliver vital systems airlines need to stay ahead, 2004 Awards for Publication Excellence. to make the impossible practical. Reader Inquiries If you have questions about this Working closely with carriers, we’ve developed a portfolio of flexible, integrated publication or suggested topics for future articles, please send an e-mail solutions that can optimize operations of all airlines — any size, any business to [email protected]. -
Airline Alliances
AIRLINE ALLIANCES by Paul Stephen Dempsey Director, Institute of Air & Space Law McGill University Copyright © 2011 by Paul Stephen Dempsey Open Skies • 1992 - the United States concluded the first second generation “open skies” agreement with the Netherlands. It allowed KLM and any other Dutch carrier to fly to any point in the United States, and allowed U.S. carriers to fly to any point in the Netherlands, a country about the size of West Virginia. The U.S. was ideologically wedded to open markets, so the imbalance in traffic rights was of no concern. Moreover, opening up the Netherlands would allow KLM to drain traffic from surrounding airline networks, which would eventually encourage the surrounding airlines to ask their governments to sign “open skies” bilateral with the United States. • 1993 - the U.S. conferred antitrust immunity on the Wings Alliance between Northwest Airlines and KLM. The encirclement policy began to corrode resistance to liberalization as the sixth freedom traffic drain began to grow; soon Lufthansa, then Air France, were asking their governments to sign liberal bilaterals. • 1996 - Germany fell, followed by the Czech Republic, Italy, Portugal, the Slovak Republic, Malta, Poland. • 2001- the United States had concluded bilateral open skies agreements with 52 nations and concluded its first multilateral open skies agreement with Brunei, Chile, New Zealand and Singapore. • 2002 – France fell. • 2007 - The U.S. and E.U. concluded a multilateral “open skies” traffic agreement that liberalized everything but foreign ownership and cabotage. • 2011 – cumulatively, the U.S. had signed “open skies” bilaterals with more than100 States. Multilateral and Bilateral Air Transport Agreements • Section 5 of the Transit Agreement, and Section 6 of the Transport Agreement, provide: “Each contracting State reserves the right to withhold or revoke a certificate or permit to an air transport enterprise of another State in any case where it is not satisfied that substantial ownership and effective control are vested in nationals of a contracting State . -
Lottery Registration for 2020 Empire State Building Run-Up Presented by Turkish Airlines Powered by the Challenged Athletes Foundation Opens on January 7, 2020
Lottery Registration for 2020 Empire State Building Run-Up Presented by Turkish Airlines Powered by the Challenged Athletes Foundation Opens on January 7, 2020 The 43rd Annual Event is Scheduled for Tuesday, May 12, 2020 New York, NY – December 18, 2019— Empire State Realty Trust, Inc. (NYSE: ESRT) today announced that lottery registration for the 2020 Empire State Building Run-Up (ESBRU) Presented by Turkish Airlines and Powered by the Challenged Athletes Foundation, will open on Tuesday, January 7, 2020, at 12:00 p.m. EST and close on Sunday, February 9, 2020, at 11:59 p.m. EST. The 43rd annual ESBRU will be held on Tuesday, May 12, 2020, at 8:00 p.m. EST. Runners who apply to climb the 1,576 steps and 86 floors of the World’s Most Famous Building will be notified of their race status on February 12, 2020. Interested runners can register online at http://www.nycruns.com/esb. Of the thousands of runners from around the world who enter the ESBRU lottery, a select few will have the opportunity to participate. Race entry is $125 per applicant and will only be charged if the applicant is randomly selected to participate. “The Empire State Building Run-Up is the world’s most iconic tower race and the only athletic challenge that takes place at the World’s Most Famous Building,” said Anthony E. Malkin, Chairman and CEO of ESRT. “We invite athletes from across the globe to compete in this bucket-list competition.” Turkish Airlines, Turkey's national flag carrier and the airline that flies to more countries and international destinations than any other airline, returns for its third year as presenting sponsor of the Run-Up.