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The Assembly Resolution
PROVISIONAL EDITION NOVEMBER 2010 RESOLUTIONS ADOPTED BY THE ASSEMBLY ASSEMBLY – 37th SESSION Montréal, 28 September—8 October 2010 INTERNATIONAL CIVIL AVIATION ORGANIZATION Suzanne RESOLUTIONS ADOPTED AT THE 37TH SESSION OF THE ASSEMBLY PROVISIONAL EDITION TABLE OF CONTENTS Resolution Page A37-1 Principles for a code of conduct on the sharing and use of safety information ............... 1 A37-2 Non-disclosure of certain accident and incident records ................................................. 2 A37-3 Protecting information from safety data collection and processing systems in order to improve aviation safety .................................................................................. 3 A37-4 ICAO global planning for safety ...................................................................................... 4 A37-5 The Universal Safety Oversight Audit Programme (USOAP) continuous monitoring approach ........................................................................................................ 7 A37-6 Runway safety .................................................................................................................. 9 A37-7 Comprehensive Regional Implementation Plan for Aviation Safety in Africa ............. 10 A37-8 Regional cooperation and assistance to resolve safety-related deficiencies .................. 12 A37-9 Halon replacement ......................................................................................................... 14 A37-10 Proficiency in the English language used for radiotelephony -
Airline Industry and Generation Z (Case of Croatia Airlines)
AIRLINE INDUSTRY AND GENERATION Z (CASE OF CROATIA AIRLINES) Vuković, Tena Undergraduate thesis / Završni rad 2020 Degree Grantor / Ustanova koja je dodijelila akademski / stručni stupanj: RIT Croatia / RIT Croatia Permanent link / Trajna poveznica: https://urn.nsk.hr/urn:nbn:hr:229:928395 Rights / Prava: In copyright Download date / Datum preuzimanja: 2021-09-26 Repository / Repozitorij: RIT Croatia Digital repository - Rochester Institute of Technology RIT Croatia AIRLINE INDUSTRY AND GENERATION Z (CASE OF CROATIA AIRLINES) Tena Vuković Mentor: Joseph Kevin Walker Senior Capstone Project Hospitality and Tourism Management Dubrovnik, 2020 Abstract This research effort addressed a number of issues associated with Gen Z fliers: how do they perceive various elements of the flying experience and are they satisfied with the flying experience provided by Croatian Airlines, an airline employing a hybrid airline business model. Kano and SERVQUAL models were combined to determine the meaning of flying elements and a SERVQUAL evaluation determined Gen Z’s satisfaction with Croatian Airlines. The results indicated that when considering flying elements some differences exist between more frequent and infrequent fliers, with more frequent fliers expecting more from airlines. The results also suggest that Gen Z is largely satisfied with Croatian Airline’s offer with specific areas of improvement possible. Key words: full - service carrier, low - cost carrier, hybrid airline, Generation Z, customer satisfaction, service quality 2 Passenger Airline Industry: Overview The airline industry has always been dynamic. In the last two decades, the driving factors of the development in the industry were technological progresses and market liberalisations (Wittmer & Bieger, 2011). However, other factors, such as organizational structure, finance, competition and consumer demand continue to affect the air transportation system as well (Tam & Hansman, 2003). -
An Overview and Analysis of the Impacts of Extreme Heat on the Aviation Industry
Pursuit - The Journal of Undergraduate Research at The University of Tennessee Volume 9 Issue 1 Article 2 July 2019 An Overview and Analysis of the Impacts of Extreme Heat on the Aviation Industry Brandon T. Carpenter University of Tennessee, Knoxville, [email protected] Follow this and additional works at: https://trace.tennessee.edu/pursuit Part of the Business Administration, Management, and Operations Commons, Business Analytics Commons, Operations and Supply Chain Management Commons, and the Tourism and Travel Commons Recommended Citation Carpenter, Brandon T. (2019) "An Overview and Analysis of the Impacts of Extreme Heat on the Aviation Industry," Pursuit - The Journal of Undergraduate Research at The University of Tennessee: Vol. 9 : Iss. 1 , Article 2. Available at: https://trace.tennessee.edu/pursuit/vol9/iss1/2 This Article is brought to you for free and open access by Volunteer, Open Access, Library Journals (VOL Journals), published in partnership with The University of Tennessee (UT) University Libraries. This article has been accepted for inclusion in Pursuit - The Journal of Undergraduate Research at The University of Tennessee by an authorized editor. For more information, please visit https://trace.tennessee.edu/pursuit. An Overview and Analysis of the Impacts of Extreme Heat on the Aviation Industry Cover Page Footnote I am deeply appreciative of Dr. Mary Holcomb for her mentorship, encouragement, and advice while working on this research. Dr. Holcomb was my faculty advisor and may be contacted at [email protected] or (865) 974-1658 The research discussed in this article won First Place in the Haslam College of Business as well as the Office of Research and Engagement Silver Award during the 2018 University of Tennessee Exhibition of Undergraduate and Creative Achievement. -
Runway Safety Spring 2021 Report
Graphical NOTAM Interface For Improving Efficiency of Reporting NOTAM Information April 2021 Design Challenge: Runway Safety/Runway Incursions/Runway Excursions Challenge E: Optimizing application of NextGen technology to improve runway safety in particular and airport safety in general. Team Members: Undergraduate Students: Matthew Bacon, Gregory Porcaro, Andrew Vega Advisor’s Name: Dr. Audra Morse Michigan Technological University Table of Contents | 1 02 Executive Summary Runway excursions are a type of aviation incident where an aircraft makes an unsafe exit from the runway. According to the Ascend World Aircraft Accident Summary (WAAS), 141 runway excursion accidents involving the Western-built commercial aircraft fleet occurred globally from 1998 to 2007, resulting in 550 fatalities; 74% of landing phase excursions were caused by either weather-related factors or decision-making factors (Ascend, 2007). One mitigation strategy is training pilots how to interpret Runway Condition Codes (RWYCCs) to understand runway conditions. Recent developments such as NextGen and Electronic Flight Bags (EFBs) have improved the quality of weather condition reporting. However, Notices to Airmen (NOTAMs), the primary source of runway condition information and any other irregularities in airspace, are still presented to pilots in an inefficient format contributing to runway excursions and safety concerns NOTAMs consist of confusing abbreviations and do not effectively convey the relative importance of information. The team developed an Electronic Flight Bag (EFB) user interface that provides a graphical representation of NOTAM and weather information to improve how pilots receive condition changes at airports. The graphical NOTAM interface utilizes Automatic Dependent Surveillance-Broadcast (ADS-B) to receive real time NOTAM updates. -
Alex Cosmas Expert Associate Partner Mckinsey & Company
Alex Cosmas Expert Associate Partner McKinsey & Company Alex Cosmas Expert Associate Partner McKinsey & Company Private information about my Airline’s fares, products, My cards cards schedule Competitor's itineraries Community Public information cards in play schedules, fares available at cards time of purchase All “breadcrumbs” left from Opponent’s Belief of opponent’s strength of customer interaction with airline cards hand Action: call or fold Action: correctly bundle and Opponent’s information is encrypted price an ancillary package and revealed through “tells” (signals) TICKET PURCHASE SEAT SELECTION LUGGAGE BOARDING GROUND TRANSPORTATION • PNR Data: Origin, dest., • Premium seat purchase • Number of bags • Priority purchase • Mode routing, etc. • Weight • Boarding time • Destination PRE-FLIGHT FLIGHT POST-FLIGHT SEARCH CHANGES CHECK-IN AIRPORT ACTIVITY ONBOARD ANCILLARY REVIEWS • Kind of tickets searched for • Change dates • Check-in platform • Travel path • Wi Fi • Official complaints (refundable, one- way) • Change types (class, • Check-in time • Purchases • Food/beverage • Social media/blog • Available fares at time of routing, etc.) reviews purchase Ticket info viewed A COGNITIVE MODEL OF THE AIRLINE CONSUMER • Willingness-to-pay • Desired • Buy-down probability destinations • No-show probability • Desired product • Change probability • Desired aircraft configuration • Desired ancillary purchases Fare differential Itinerary Quality Market/Freq. Share Product Quality Incentivize booking of higher Incentivize booking of less Incentivize booking of less Incentivize booking away from fare on similar quality itinerary desirable routing popular carrier competitor’s higher quality product Valuation of passengers’ disutility is dependent on each individual’s cognitive model • Lives in Singapore • Purchases WiFi whenever it is available/rarely books flights without WiFi • Joseph is searching for a ticket on SQ’s website. -
He Power of Partnering Under the Proper Circumstances, the Airbus A380
A MAGAZINE FOR AIRLINE EXECUTIVES 2007 Issue No. 2 T a k i n g y o u r a i r l i n e t o new heights TThehe PowerPower ofof PartneringPartnering A Conversation with Abdul Wahab Teffaha, Secretary General Arab Air Carriers Organization. Special Section I NSIDE Airline Mergers and Consolidation Carriers can quickly recover 21 from irregular operations Singapore Airlines makes 46 aviation history High-speed trains impact Eu- 74 rope’s airlines The eMergo Solutions Several products in the Sabre Airline Solutions® portfolio are available ® ® through the Sabre eMergo Web access distribution method: ™ Taking your airline to new heights • Quasar passenger revenue accounting system 2007 Issue No. 2 Editors in Chief • Revenue Integrity option within SabreSonic® Res Stephani Hawkins B. Scott Hunt 3150 Sabre Drive Southlake, Texas 76092 • Sabre® AirFlite™ Planning and Scheduling Suite www.sabreairlinesolutions.com Art Direction/Design Charles Urich • Sabre® AirMax® Revenue Management Suite Design Contributor Ben Williams Contributors • Sabre® AirPrice™ fares management system Allen Appleby, Jim Barlow, Edward Bowman, Jack Burkholder, Mark Canton, Jim Carlsen-Landy, Rick Dietert, Vinay Dube, Kristen Fritschel, Peter Goodfellow, ® ™ Dale Heimann, Ian Hunt, Carla Jensen, • Sabre CargoMax Revenue and Pricing Suite Brent Johnson, Billie Jones, Maher Koubaa, Sandra Meekins, Nancy Ornelas, Lalita Ponnekanti and Jessica Thorud. • Sabre® Loyalty Suite Publisher George Lynch Awards ® ® • Sabre Rocade Airline Operations Suite 2007 International Association of Business Communicators Bronze Quill. 2005 and 2006 International Association • Sabre® WiseVision™ Data Analysis Suite of Business Communicators Bronze Quill, Silver Quill and Gold Quill. 2004 International Association of Business ® Communicators Bronze Quill and Silver • SabreSonic Check-in Quill. -
Aviation Week & Space Technology
STARTS AFTER PAGE 34 Using AI To Boost How Emirates Is Extending ATM Efficiency Maintenance Intervals ™ $14.95 JANUARY 13-26, 2020 2020 THE YEAR OF SUSTAINABILITY RICH MEDIA EXCLUSIVE Digital Edition Copyright Notice The content contained in this digital edition (“Digital Material”), as well as its selection and arrangement, is owned by Informa. and its affiliated companies, licensors, and suppliers, and is protected by their respective copyright, trademark and other proprietary rights. Upon payment of the subscription price, if applicable, you are hereby authorized to view, download, copy, and print Digital Material solely for your own personal, non-commercial use, provided that by doing any of the foregoing, you acknowledge that (i) you do not and will not acquire any ownership rights of any kind in the Digital Material or any portion thereof, (ii) you must preserve all copyright and other proprietary notices included in any downloaded Digital Material, and (iii) you must comply in all respects with the use restrictions set forth below and in the Informa Privacy Policy and the Informa Terms of Use (the “Use Restrictions”), each of which is hereby incorporated by reference. Any use not in accordance with, and any failure to comply fully with, the Use Restrictions is expressly prohibited by law, and may result in severe civil and criminal penalties. Violators will be prosecuted to the maximum possible extent. You may not modify, publish, license, transmit (including by way of email, facsimile or other electronic means), transfer, sell, reproduce (including by copying or posting on any network computer), create derivative works from, display, store, or in any way exploit, broadcast, disseminate or distribute, in any format or media of any kind, any of the Digital Material, in whole or in part, without the express prior written consent of Informa. -
Assembly — 40Th Session
A40-WP/160 International Civil Aviation Organization P/5 1/8/19 INFORMATION PAPER (Information paper) English only Revision No. 1 23/8/19 ASSEMBLY — 40TH SESSION PLENARY Agenda Item 5: Election of Member States to be represented on the Council CANDIDATURE OF THE STATE OF QATAR (Presented by the State of Qatar) EXECUTIVE SUMMARY This paper presents information about the contributions of the State of Qatar to the global civil aviation communities with respect to the unlimited support of building a safe, secure and sustainable air transport system world-wide; while ensuring adequate infrastructure, equipment and training are maintained to develop the ever-changing civil aviation industry. Qatar believes that it is well qualified to contribute as a Member State to the Council’s work in the challenging years ahead. Strategic This information paper relates to all the Strategic Objectives. Objectives: Financial No additional resources required. implications: References: Doc 7600, Standing Rules of Procedure of the Assembly of the International Civil Aviation Organization 1. INTRODUCTION 1.1 Air transport is one of the key drivers of global economic growth. In fact, the International Air Transport Association (IATA) estimates that there will be over 6.5 billion passengers and the aviation industry will support 103 million jobs and produce $5.8 trillion in economic activity by 2032. The Air transport industry is one of the primary components of global connectivity. It is a significant enabler of economic prosperity. 1.2 According to the World Economic Forum 2018, Qatar is ranked the second most competitive economy in the Arab region based on their Global Competitiveness Index. -
AEROSPACE July Cover.Indd
www.aerosociety.com ‘X’ MARKS THE SPOT ONBOARD THE A350 AS IT ENTERS FINAL TESTING August 2014 CIVIL UAVs AND THE LAW SYRIA’S AIR FORCE HONEYWELL AT 100 YEARS THE NATIONAL AEROSPACE LIBRARY FARNBOROUGH FULL LIBRARY CATALOGUE NOW AVAILABLE ONLINE. VISIT WWW.AEROSOCIETY.COM/NAL TO BROWSE THE COLLECTION The National Aerospace Library houses an extensive collection devoted to aeronautics, aviation and aerospace technology. This includes: › Over 20,000 aeronautical books › A vast collection of key aviation journals › Over 40,000 technical reports › Extensive holdings of Air Publications, ATA handling notes and air accident reports › Extensive current holdings of International Civil Aviation Organization (ICAO) Documents / Annexes / Circulars › Notices to Airmen / The Air Pilot / UK Aeronautical Information Publication (AIP) › A complete set of Jane’s All The World’s Aircraft › Historically important past minutes of the Society of British Aircraft Constructors / Aerospace Companies (SBAC) Council and its various committees dating from 1916-2000 › Located at Farnborough Business Park, in the former Royal Aircraft Establishment Building now known as ‘The Hub’ www.aerosociety.com/nal The National Aerospace Library The Hub, Fowler Avenue, T +44 (0)1252 701038 Opening hours Farnborough Business Park, E [email protected] Tuesday - Friday 10:00 - 16:00 Farnborough, Hants GU14 7JP www.aerosociety.com/nal United Kingdom Volume 41 Number 8 August 2014 Boeing Green dreams Honeywell Honeywell at 100 Boeing tests of Future technology new environmental under development at performance technology 20 Honeywell. 28 on a series of different aircraft platforms. Contents Correspondence on all aerospace matters is welcome at: The Editor, AEROSPACE, No.4 Hamilton Place, London W1J 7BQ, UK [email protected] Comment Regulars 4 Radome 12 Transmission The latest aviation and Your letters, emails, tweets aeronautical intelligence, and feedback. -
Air Transport Industry Analysis Report
Annual Analyses of the EU Air Transport Market 2016 Final Report March 2017 European Commission Annual Analyses related to the EU Air Transport Market 2016 328131 ITD ITA 1 F Annual Analyses of the EU Air Transport Market 2013 Final Report March 2015 Annual Analyses of the EU Air Transport Market 2013 MarchFinal Report 201 7 European Commission European Commission Disclaimer and copyright: This report has been carried out for the Directorate General for Mobility and Transport in the European Commission and expresses the opinion of the organisation undertaking the contract MOVE/E1/5-2010/SI2.579402. These views have not been adopted or in any way approved by the European Commission and should not be relied upon as a statement of the European Commission's or the Mobility and Transport DG's views. The European Commission does not guarantee the accuracy of the information given in the report, nor does it accept responsibility for any use made thereof. Copyright in this report is held by the European Communities. Persons wishing to use the contents of this report (in whole or in part) for purposes other than their personal use are invited to submit a written request to the following address: European Commission - DG MOVE - Library (DM28, 0/36) - B-1049 Brussels e-mail (http://ec.europa.eu/transport/contact/index_en.htm) Mott MacDonald, Mott MacDonald House, 8-10 Sydenham Road, Croydon CR0 2EE, United Kingdom T +44 (0)20 8774 2000 F +44 (0)20 8681 5706 W www.mottmac.com Issue and revision record StandardSta Revision Date Originator Checker Approver Description ndard A 28.03.17 Various K. -
Guide to Methods & Tools for Airline Flight Safety Analysis, Issue 2
PAGE LEFT BLANK Guide to METHODS & TOOLS FOR AIRLINE FLIGHT SAFETY ANALYSIS Prepared by: GAIN Working Group B, Analytical Methods and Tools Second Edition – June 2003 THIS PAGE LEFT BLANK GAIN Guide to Methods & Tools for Airline Flight Safety Analysis Table of Contents Page Foreword...................................................................................................................................v Acknowledgements .................................................................................................................vi 1.0 Introduction.......................................................................................................................1 1.1 Purpose of Guide .........................................................................................................1 1.2 GAIN Overview ..........................................................................................................1 1.3 Working Group B: Analytical Methods and Tools .....................................................1 1.4 Scope ...........................................................................................................................2 1.5 Definitions ...................................................................................................................2 1.6 Review of Methods and Tools.....................................................................................2 1.7 Organization of this Guide ..........................................................................................3 1.8 Changes -
Russia Ousts Minister Detained in Bribery Case
For personal non-commercial use only. Do not edit or alter. Reproductions not permitted. To reprint or license content, please contact our reprints and licensing department at +1 800-843-0008 or www.djreprints.com WEDNESDAY, NOVEMBER 16, 2016 ~ VOL. XXXIV NO. 204 WSJ.com EUROPE EDITION DJIA 18923.06 À 0.29% NASDAQ 5275.62 À 1.10% NIKKEI 17668.15 g 0.03% STOXX 600 339.16 À 0.27% BRENT 46.95 À 5.67% GOLD 1224.00 À 0.23% EURO 1.0726 g 0.10% What’s Moscow Resumes Fire in Besieged Syria Shake-Up News Slows Trump Business&Finance Transition ocial-media firms are Sbeing forced to confront misinformation and hate speech on their sites amid Process continuing complaints. A1 Land Securities swung BY DAMIAN PALETTA to a loss on a post-Brexit AND CAROL E. LEE drop in U.K. property val- ues, while London office WASHINGTON—Former construction has slowed. B1 House Intelligence Committee Chairman Mike Rogers has left EasyJet said profit fell President-elect Donald Trump’s 22% in fiscal 2016 and sig- transition team amid a major naled a decline this year on shuffle and power consolida- Brexit’s lingering impact. B2 tion that has pushed out multi- United Continental said ple key figures. that it would postpone re- Mr. Rogers, a Republican ceiving dozens of new Boe- who represented Michigan un- ing jets to trim spending. B2 til last year, held a central role overseeing the national-secu- VW and its Audi unit rity transition process for Mr. could face higher emissions- Trump’s team, having joined litigation costs in the U.S.