Perceptions of Customers As Sustained Competitive Advantages of Global Marketing Airline Alliances: a Hybrid Text Mining Approach
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IATA CLEARING HOUSE PAGE 1 of 21 2021-09-08 14:22 EST Member List Report
IATA CLEARING HOUSE PAGE 1 OF 21 2021-09-08 14:22 EST Member List Report AGREEMENT : Standard PERIOD: P01 September 2021 MEMBER CODE MEMBER NAME ZONE STATUS CATEGORY XB-B72 "INTERAVIA" LIMITED LIABILITY COMPANY B Live Associate Member FV-195 "ROSSIYA AIRLINES" JSC D Live IATA Airline 2I-681 21 AIR LLC C Live ACH XD-A39 617436 BC LTD DBA FREIGHTLINK EXPRESS C Live ACH 4O-837 ABC AEROLINEAS S.A. DE C.V. B Suspended Non-IATA Airline M3-549 ABSA - AEROLINHAS BRASILEIRAS S.A. C Live ACH XB-B11 ACCELYA AMERICA B Live Associate Member XB-B81 ACCELYA FRANCE S.A.S D Live Associate Member XB-B05 ACCELYA MIDDLE EAST FZE B Live Associate Member XB-B40 ACCELYA SOLUTIONS AMERICAS INC B Live Associate Member XB-B52 ACCELYA SOLUTIONS INDIA LTD. D Live Associate Member XB-B28 ACCELYA SOLUTIONS UK LIMITED A Live Associate Member XB-B70 ACCELYA UK LIMITED A Live Associate Member XB-B86 ACCELYA WORLD, S.L.U D Live Associate Member 9B-450 ACCESRAIL AND PARTNER RAILWAYS D Live Associate Member XB-280 ACCOUNTING CENTRE OF CHINA AVIATION B Live Associate Member XB-M30 ACNA D Live Associate Member XB-B31 ADB SAFEGATE AIRPORT SYSTEMS UK LTD. A Live Associate Member JP-165 ADRIA AIRWAYS D.O.O. D Suspended Non-IATA Airline A3-390 AEGEAN AIRLINES S.A. D Live IATA Airline KH-687 AEKO KULA LLC C Live ACH EI-053 AER LINGUS LIMITED B Live IATA Airline XB-B74 AERCAP HOLDINGS NV B Live Associate Member 7T-144 AERO EXPRESS DEL ECUADOR - TRANS AM B Live Non-IATA Airline XB-B13 AERO INDUSTRIAL SALES COMPANY B Live Associate Member P5-845 AERO REPUBLICA S.A. -
Additional Details Regarding Westjet's Fare Class Realignment
Additional details regarding WestJet’s fare class realignment In the late third quarter or early fourth quarter of 2018, WestJet will update our existing fare class structure and how we define our fare classes to better align with industry standards. At the same time, all our aircraft will move to a multi-cabin configuration. These changes will have an impact on your business and as a valued partner, we want to give you advance notice so you can start making any necessary preparations. To help get you ready for this change, we have outlined the following details below: OVERVIEW OF WESTJET FARE CLASS REALIGNMENT ...................................................................................................2 WHAT’S CHANGING ................................................................................................................................................................. 2 WHY WE’RE MAKING THIS CHANGE ............................................................................................................................................. 2 SAMPLE FARE STRUCTURE ......................................................................................................................................................... 2 NEW: OVERVIEW OF MULTI-CABIN AIRCRAFT .............................................................................................................3 WHAT’S CHANGING ................................................................................................................................................................ -
Chapter Download
www.igi-global.com/ondemand ® InfoSci-ONDemand Chapter Download ® Purchase individual research articles, book chapters, and InfoSci-ONDemand teaching cases from IGI Global’s entire selection. Download Premium Research Papers www.igi-global.com/ondemand This publication is protected by copyright law of the United States of America codifi ed in Title 17 of the U.S. Code, which is party to both the Universal Copyright Convention and the Berne Copyright Convention. The entire content is copyrighted by IGI Global. All rights reserved. No part of this publication may be reproduced, posted online, stored, translated or distributed in any form or by any means without written permission from the publisher. IGI PUBLISHING ITB14169 701 E. Chocolate Avenue, Suite 200, Hershey PA 17033-1240, USA Tel: 717/533-8845; Fax 717/533-8661; URL-http://www.igi-pub.com 6 MertenThis paper appears in the publication, Information and Communication Technologies in Support of the Tourism Industry edited by W. Pease, M. Rowe and M. Cooper © 2007, IGI Global Chapter.IV The.Transformation.of.the. Distribution.Process.in.the. Airline.Industry.Empowered. by.Information.and. Communication.Technology Patrick S. Merten, International Institute of Management in Technology, Switzerland Abstract This chapter reviews the historical evolution of the airline market and its first-gen- eration airline reservation and distribution systems. The development and diffusion of computer reservation systems (CRS) and global distribution systems (GDS) is discussed extensively in order to provide a comprehensive overview of the state of business in the 2000s. Based on this evaluation, the influence of modern information and communication technology (ICT) on the airline distribution system environ- ment is discussed. -
Skyteam Timetable Covers Period: 01 Jun 2021 Through 31 Aug 2021
SkyTeam Timetable Covers period: 01 Jun 2021 through 31 Aug 2021 Regions :Europe - Asia Pacific Contact Disclaimer To book, contact any SkyTeam member airline. The content of this PDF timetable is for information purposes only, subject to change at any time. Neither Aeroflot www.aeroflot.com SkyTeam, nor SkyTeam Members (including without Aerolneas Argentinas www.aerolineas.com limitation their respective suppliers) make representation Aeromexico www.aeromexico.com or give warranty as to the completeness or accuracy of Air Europa www.aireuropa.com such content as well as to its suitability for any purpose. Air France www.airfrance.com In particular, you should be aware that this content may be incomplete, may contain errors or may have become Alitalia www.alitalia.com out of date. It is provided as is without any warranty or China Airlines www.china-airlines.com condition of any kind, either express or implied, including China Eastern www.ceair.com but not limited to all implied warranties and conditions of China Southern www.csair.com merchantability, fitness for a particular purpose, title and Czech Airlines www.czechairlines.com non-infringement. Given the flexible nature of flight Delta Air Lines www.delta.com schedules, our PDF timetable may not reflect the latest information. Garuda Indonesia www.garuda-indonesia.com Kenya Airways www.kenya-airways.com By accessing the PDF timetable, the user acknowledges that the SkyTeam Alliance and any SkyTeam member KLM www.klm.com airline will not be responsible or liable to the user, or any -
How Do Airlines Perceive That Strategic Alliances Affect Their Individual Branding?
Journal of Air Transportation Vol. 11, No. 2 -2006 HOW DO AIRLINES PERCEIVE THAT STRATEGIC ALLIANCES AFFECT THEIR INDIVIDUAL BRANDING? Konstantinos Kalligiannis Cranfield University Bedford, United Kingdom Kostas Iatrou Hellenic Aviation Society Athens, Greece Keith Mason Cranfield University Bedford, United Kingdom ABSTRACT Much research has been carried out to evaluate the impact of strategic alliance membership on the performance of airlines. However it would be of interest to identify how airlines perceive this impact in terms of branding by each of the three global alliance groupings. It is the purpose of this paper to gather the opinion of airlines, belonging to the three strategic alliance groups, on the impact that the strategic alliance brands have had on their individual brands and how do they perceive that this impact will change in the future. To achieve this, a comprehensive survey of the alliance management and marketing departments of airlines participating in the three global strategic alliances was required. The results from this survey give an indication whether the strategic airline alliances, which are often referred to as marketing agreements, enhance, damage or have no impact on the individual airline brands. Konstantinos Kalligiannis is a Ph.D. candidate at Cranfield University (on Airline Branding inconsistencies within the Airline Alliances) and holds a M.Sc. in Airport Planning and Management from Loughborough University, a M.Sc. in Air Transport Management from Cranfield University and a B.A. in Business Administration from Luton University. Konstantinos is also working as an aviation consultant and airport planner. His key areas of expertise include air traffic forecasts, airport planning, feasibility studies and business plans for start up airlines. -
Alex Cosmas Expert Associate Partner Mckinsey & Company
Alex Cosmas Expert Associate Partner McKinsey & Company Alex Cosmas Expert Associate Partner McKinsey & Company Private information about my Airline’s fares, products, My cards cards schedule Competitor's itineraries Community Public information cards in play schedules, fares available at cards time of purchase All “breadcrumbs” left from Opponent’s Belief of opponent’s strength of customer interaction with airline cards hand Action: call or fold Action: correctly bundle and Opponent’s information is encrypted price an ancillary package and revealed through “tells” (signals) TICKET PURCHASE SEAT SELECTION LUGGAGE BOARDING GROUND TRANSPORTATION • PNR Data: Origin, dest., • Premium seat purchase • Number of bags • Priority purchase • Mode routing, etc. • Weight • Boarding time • Destination PRE-FLIGHT FLIGHT POST-FLIGHT SEARCH CHANGES CHECK-IN AIRPORT ACTIVITY ONBOARD ANCILLARY REVIEWS • Kind of tickets searched for • Change dates • Check-in platform • Travel path • Wi Fi • Official complaints (refundable, one- way) • Change types (class, • Check-in time • Purchases • Food/beverage • Social media/blog • Available fares at time of routing, etc.) reviews purchase Ticket info viewed A COGNITIVE MODEL OF THE AIRLINE CONSUMER • Willingness-to-pay • Desired • Buy-down probability destinations • No-show probability • Desired product • Change probability • Desired aircraft configuration • Desired ancillary purchases Fare differential Itinerary Quality Market/Freq. Share Product Quality Incentivize booking of higher Incentivize booking of less Incentivize booking of less Incentivize booking away from fare on similar quality itinerary desirable routing popular carrier competitor’s higher quality product Valuation of passengers’ disutility is dependent on each individual’s cognitive model • Lives in Singapore • Purchases WiFi whenever it is available/rarely books flights without WiFi • Joseph is searching for a ticket on SQ’s website. -
Aviation Week & Space Technology
STARTS AFTER PAGE 34 Using AI To Boost How Emirates Is Extending ATM Efficiency Maintenance Intervals ™ $14.95 JANUARY 13-26, 2020 2020 THE YEAR OF SUSTAINABILITY RICH MEDIA EXCLUSIVE Digital Edition Copyright Notice The content contained in this digital edition (“Digital Material”), as well as its selection and arrangement, is owned by Informa. and its affiliated companies, licensors, and suppliers, and is protected by their respective copyright, trademark and other proprietary rights. Upon payment of the subscription price, if applicable, you are hereby authorized to view, download, copy, and print Digital Material solely for your own personal, non-commercial use, provided that by doing any of the foregoing, you acknowledge that (i) you do not and will not acquire any ownership rights of any kind in the Digital Material or any portion thereof, (ii) you must preserve all copyright and other proprietary notices included in any downloaded Digital Material, and (iii) you must comply in all respects with the use restrictions set forth below and in the Informa Privacy Policy and the Informa Terms of Use (the “Use Restrictions”), each of which is hereby incorporated by reference. Any use not in accordance with, and any failure to comply fully with, the Use Restrictions is expressly prohibited by law, and may result in severe civil and criminal penalties. Violators will be prosecuted to the maximum possible extent. You may not modify, publish, license, transmit (including by way of email, facsimile or other electronic means), transfer, sell, reproduce (including by copying or posting on any network computer), create derivative works from, display, store, or in any way exploit, broadcast, disseminate or distribute, in any format or media of any kind, any of the Digital Material, in whole or in part, without the express prior written consent of Informa. -
Facts & Figures & Figures
OCTOBER 2019 FACTS & FIGURES & FIGURES THE STAR ALLIANCE NETWORK RADAR The Star Alliance network was created in 1997 to better meet the needs of the frequent international traveller. MANAGEMENT INFORMATION Combined Total of the current Star Alliance member airlines: FOR ALLIANCE EXECUTIVES Total revenue: 179.04 BUSD Revenue Passenger 1,739,41 bn Km: Daily departures: More than Annual Passengers: 762,27 m 19,000 Countries served: 195 Number of employees: 431,500 Airports served: Over 1,300 Fleet: 5,013 Lounges: More than 1,000 MEMBER AIRLINES Aegean Airlines is Greece’s largest airline providing at its inception in 1999 until today, full service, premium quality short and medium haul services. In 2013, AEGEAN acquired Olympic Air and through the synergies obtained, network, fleet and passenger numbers expanded fast. The Group welcomed 14m passengers onboard its flights in 2018. The Company has been honored with the Skytrax World Airline award, as the best European regional airline in 2018. This was the 9th time AEGEAN received the relevant award. Among other distinctions, AEGEAN captured the 5th place, in the world's 20 best airlines list (outside the U.S.) in 2018 Readers' Choice Awards survey of Condé Nast Traveler. In June 2018 AEGEAN signed a Purchase Agreement with Airbus, for the order of up to 42 new generation aircraft of the 1 MAY 2019 FACTS & FIGURES A320neo family and plans to place additional orders with lessors for up to 20 new A/C of the A320neo family. For more information please visit www.aegeanair.com. Total revenue: USD 1.10 bn Revenue Passenger Km: 11.92 m Daily departures: 139 Annual Passengers: 7.19 m Countries served: 44 Number of employees: 2,498 Airports served: 134 Joined Star Alliance: June 2010 Fleet size: 49 Aircraft Types: A321 – 200, A320 – 200, A319 – 200 Hub Airport: Athens Airport bases: Thessaloniki, Heraklion, Rhodes, Kalamata, Chania, Larnaka Current as of: 14 MAY 19 Air Canada is Canada's largest domestic and international airline serving nearly 220 airports on six continents. -
International Tariff General Rules Applicable to the Transportation Of
1 Egypt Air International Tariff INTERNATIONAL TARIFF GENERAL RULES APPLICABLE TO THE TRANSPORTATION OF PASSENGERS AND BAGGAGE ____________________________________ Issue DEC 15 2019 2 Egypt Air International Tariff TABLE OF CONTENTS: PAGE RULE 1 - DEFINITIONS………………………………………………………………………………………………………………..3 RULE 5 - APPLICATION OF TARIFF………………………………………………………………………………………………17 RULE 10 – RESERVATION AND SEAT SELECTION…………………………………………………………………………20 RULE 15 – CURRENCY OF PAYMENT………………………………………………………………………………………….27 RULE 20 – TAXES, FEES AND OTHER CHARGES…………………………………………………………………………..29 RULE 25 – TICKETS…………………………………………………………………………………………………………………….29 RULE 30 – FARE BRANDS, CLASSES OF SERVICE AND UPGARDES……………………………………………….32 RULE 35 – PERSONAL DATA ………………………………………………………………………………………………………37 RULE 40 – PASSENGER WITH DISABILITY ………………………………………………………………………………….39 RULE 45 – OXYGEN SERVICE AND PERSONAL OXYGEN CONCENTRATORS………………………………….44 RULE 50 - UNACCOMPANIED MINORS AND INFANTS…………………………………………………………………46 RULE 55 – PETS AND ANIMALS………………………………………………………………………………………………….49 RULE 60 – BAGGAGE…………………………………………………………………………………………………………………56 RULE 61 – INTERLINE BAGGAGE ACCECPTANCE…………………………………………………………………………79 RULE 65 – ADMINSTARIVE FORMALIITES………………………………………………………………………………….82 RULE 70 – CHECK-IN AND BOARDING TIME LIMITS……………………………………………………………………84 RULE 75 – REFUSAL TO TRANSPORT………………………………………………………………………………………….85 RULE 80 – SCHEDULE IRREUGLARITIES……………………………………………………………………………………….90 RULE 85 – VOLUNATRY CHANGES AND REROUTING………………………………………………………………….94 RULE -
Antitrust Immunity and International Airline Alliances
A Service of Leibniz-Informationszentrum econstor Wirtschaft Leibniz Information Centre Make Your Publications Visible. zbw for Economics Gillespie, William; Richard, Oliver M. Working Paper Antitrust Immunity and International Airline Alliances EAG Discussion Paper, No. 11-1 Provided in Cooperation with: Economic Analysis Group (EAG), Antitrust Division, United States Department of Justice Suggested Citation: Gillespie, William; Richard, Oliver M. (2011) : Antitrust Immunity and International Airline Alliances, EAG Discussion Paper, No. 11-1, U.S. Department of Justice, Antitrust Division, Economic Analysis Group (EAG), Washington, DC This Version is available at: http://hdl.handle.net/10419/202391 Standard-Nutzungsbedingungen: Terms of use: Die Dokumente auf EconStor dürfen zu eigenen wissenschaftlichen Documents in EconStor may be saved and copied for your Zwecken und zum Privatgebrauch gespeichert und kopiert werden. personal and scholarly purposes. Sie dürfen die Dokumente nicht für öffentliche oder kommerzielle You are not to copy documents for public or commercial Zwecke vervielfältigen, öffentlich ausstellen, öffentlich zugänglich purposes, to exhibit the documents publicly, to make them machen, vertreiben oder anderweitig nutzen. publicly available on the internet, or to distribute or otherwise use the documents in public. Sofern die Verfasser die Dokumente unter Open-Content-Lizenzen (insbesondere CC-Lizenzen) zur Verfügung gestellt haben sollten, If the documents have been made available under an Open gelten abweichend von diesen Nutzungsbedingungen die in der dort Content Licence (especially Creative Commons Licences), you genannten Lizenz gewährten Nutzungsrechte. may exercise further usage rights as specified in the indicated licence. www.econstor.eu ECONOMIC ANALYSIS GROUP DISCUSSION PAPER Antitrust Immunity and International Airline Alliances by William Gillespie and Oliver M. -
The Role of Accessibility in Passengers' Choice of Airports
JOINT TRANSPORT RESEARCH CENTRE Discussion Paper No. 2008-14 August 2008 The Role of Accessibility in Passengers' Choice of Airports Marco KOUWENHOVEN Significance The Hague, Netherlands JOINT TRANSPORT RESEARCH CENTRE Discussion Paper No. 2008-14 Prepared for the Round Table of 2-3 October 2008 on Airline Competition, Systems of Airports and Intermodal Connections The Role of Accessibility in Passengers' Choice of Airports Marco KOUWENHOVEN Significance The Hague Netherlands August 2008 The views expressed in this paper are those of the authors and do not necessarily represent positions of Significance, the OECD or the International Transport Forum. TABLE OF CONTENTS 1. INTRODUCTION ........................................................................................................ 5 1.1. Growth of regional airports .............................................................................. 5 1.2. Implications for policy makers ......................................................................... 6 1.3. Objective of this paper ..................................................................................... 7 2. DEFINITIONS OF ACCESSIBILITY ........................................................................... 8 3. ACCESS MODE CHOICE .......................................................................................... 9 3.1. Observed access mode shares ....................................................................... 9 3.2. Factors influencing access mode choice behaviour ..................................... -
Working with Airlines II
BUSINESS TRAVEL BUYER’S HANDBOOK 2017 AIRLINES www.businesstravelnews.com Working With Airlines II. GATHER INFORMATION Proper data can help you win discounts for city pairs, multiple destinations from one city, regionally or across your travel program. A. Obtain information about your travel program from your TMC databases, online booking systems and third- party data consolidators: 1. Top 20, at least, city pairs by segment and passenger count, including car- rier and origin and destination data. 2. Carrier spend per airline per route for the most recent 12 months. 3. Tickets and value per class of ser- vice, including full-fare economy, discounted economy, business class and first class. Know the tradeoffs in using booked, ticketed or flown data. AFTER A WAVE OF MAJOR U.S. AIRLINE CONSOLIDATION AND THE CONTINUAL While bookings data is available growth of airline alliances and joint ventures, business travel buyers today have fewer more readily and with less of a lag, it avenues to negotiate airline deals than existed a decade ago. Certainly, that doesn’t help does not have the same precision as buyers negotiating position, nor does a market where demand and load factors continue ticketed or flown data. to increase worldwide. But business travel remains a lucrative and desirable segment 4. Analyze corporate card data to find for carriers the world over, given the possibility of premium-class and other high-yield trips booked outside your TMC. travel, and airlines still will heavily compete for that business, despite the leverage that Airlines do not count those trips consolidation has delivered to them.