WELCOME TO ROYAL BERKSHIRE FIRE AND RESCUE SERVICE
R o y a l B e r k s F R S @ R B F R S O ffi c i a l R o y a l B e r k s h i r e F i r e Royal Berkshire Fire & Rescue Service www.rbfrs.co.uk LOREM IPSUM DOLOR SIT AMET DONEC LOREM IPSUM DOLOR SIT AMET DONEC
CONTENTS OUR FIRE AND RESCUE SERVICE We respond to a range of incidents OUR FIRE AND RESCUE SERVICE 3 24 hours a day EQUALITY, DIVERSITY AND 16 7 days a week OUR YEAR IN NUMBERS 4 INCLUSION
OUR FIRE STATIONS 5 LOCAL AMENETIES 17 365 days a year and many more
TIMELINE OF THE LAST YEAR 6-7 WATCH ROTA 2021 18-19 YOUR FIRE AND RESCUE 8-9 486 SERVICE square miles of land are covered in Royal Berkshire FIRE AUTHORITY INFORMATION 10
We are responsible for Slough and ROYAL BERKSHIRE FIRE 11 Langley in the East, to Lambourn AUTHORITY and Newbury in the West 17 fire stations across OUR SENIOR LEADERSHIP 12 the County TEAM OUR ORGANISATIONAL CHART 13-14 20 Elected councillors make up USEFUL INFORMATION 15 Royal Berkshire Fire Authority on-call5 12 (retained) wholetime fire stations Awarded the Ministry fire stations of Defence Employer Recognition Scheme Gold Award
members647 of staff 918,800 we serve a diverse cultural population 479 are on a shift pattern RoyalBerksFRS @RBFRSOfficial RoyalBerkshireFire Royal Berkshire Fire & Rescue Service www.rbfrs.co.uk
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OUR YEAR IN NUMBERS 2020-21 OUR FIRE STATIONS
Caversham Road Fire Station Mortimer Fire Station Caversham Road, Reading, Berkshire, RG1 8AA 25 West End Road, Mortimer, Berkshire, RG7 3TE 0118 938 4010 0118 938 4110
Wokingham Road Fire Station Windsor Fire Station 6,642 78.2% Wokingham Road, Reading, Berkshire, RG6 1JU Tinkers Lane, Windsor, Berkshire, SL4 4LS of occasions we responded Emergency incidents 0118 938 4020 0118 938 4132 responded to within 10 minutes
Dee Road Fire Station Ascot Fire Station 101 Dee Road, Tilehurst, Reading, Berkshire, Station Hill, Ascot, Berkshire, SL5 7HF RG30 4FS 0118 938 4140 0118 938 4030
Newbury Fire Station Crowthorne Fire Station Hawthorn Road, Newbury, Berkshire, RG14 1LD High Street, Crowthorne, Berkshire, RG45 7AH 772 933 326 0118 938 4040 0118 938 4150 Number of primary fires Number of secondary Special services (road fires traffic collisions) Hungerford Community Fire Station Bracknell Fire Station Church Street, Hungerford, Berkshire, RG17 0JG Downshire Way, Bracknell, Berkshire, RG12 4AA 0118 938 4050 0118 938 4160
Lambourn Fire Station Slough Fire Station Newbury Street, Lambourn, Berkshire, RG17 8YT Tuns Lane, Slough, Berkshire, SL1 2XA 0118 938 4060 0118 938 4170 1,053 1,949 397 Number of Safe and Number of full Fire Pangbourne Fire Station Langley Fire Station Special services (other) Well Visits completed Safety Audits carried out Horseshoe Road, Pangbourne, Berkshire, RG8 London Road, Langley, Berkshire, SL3 7HS 7JH 0118 938 4180 0118 938 4070
Maidenhead Fire Station Wokingham Fire Station Bridge Road, Maidenhead, Berkshire, SL6 8PG Easthampstead Road, Wokingham, Berkshire, RG40 2EH 0118 938 4190 0118 938 4100
99% 3.1% 100% Whitley Wood Fire Station of eligible staff Working time lost to staff Compliant spend as 270 Whitley Wood Road, Reading, Berkshire, RG2 successfully completing sickness across all groups a % of overall spend 8FS fitness test 0118 938 4200
COVID-19 Pandemic - COVID-19 posed challenges to some areas of delivery. In some of our key areas of service, we did not set delivery targets as normal, instead committing to monitoring performance and re-introducing monthly targets when this was 4 5 appropriate. Due to restrictions in place, we were unable to issue and report on customer satisfaction surveys this year. TIMELINE OF THE LAST YEAR (APRIL 20 - MARCH 21)
JUNE APRIL 2020 marked the third anniversary of the FEBRUARY In April 2020, we began to adapt Grenfell Tower fire. We have continued the way we delivered our services our work within the Built Environment AUGUST Two members of the RBFRS team were dedicated full-time to support the to the people of Royal Berkshire in Programme as a priority. In August we were awarded the project team of five with setting up the response to the COVID-19 pandemic. Gold Award in the Ministry of Despite not being able to physically DECEMBER mass vaccination site that was at the Where the role permitted, staff Defence’s Employer Recognition celebrate Pride this year, we showed our Madejski Stadium. moved to homeworking under the support virtually and we welcomed a new Scheme, in recognition of our OCTOBER Chief Fire Officer, Trevor Feguson, Government’s ‘stay home’ order. As part of Race Equality Week (1-7 cohort of Change100 interns, as part of support of the Armed Forces. In October, the Service welcomed was awarded the Queen’s Fire Service Medal for Distinguished February), we launched a project to Members of the RBFRS team the Leonard Cheshire programme. August also marked five years Her Majesty’s Inspectorate of Service for his service to the fire tackle inequalities with several other begun work as part of the Personal since the official opening of Constabulary and Fire & Rescue On-call firefighters began delivering and rescue sector in December. fire and rescue services. Protective Equipment (PPE) Logistics welfare visits to support our communities Thames Valley Fire Control Service Services (HMICFRS) virtually for the Cell which saw the delivery of over and partners from Slough Borough and we began to provide free flu COVID inspection, in order to assess This year’s Change100 cohort also Theale Community Fire Station also six-million pieces of PPE to frontline Council and the first virtual Fire Authority vaccinations to staff to reduce the how the Service had adapted and celebrated their graduation from reached it’s highest point and a virtual health care workers. meeting was held on 25 June. winter pressure on the NHS. responded to the pandemic. the programme in December. ‘topping out’ ceremony was held.
APRIL JUNE AUGUST OCTOct DEC FEBFeb
MAY JULYJuly SEPT NOV JAN MARCH
MAY JULY SEPTEMBER NOVEMBER JANUARY MARCH On 1 and 2 May, firefighters began In July, RBFRS successfully brought a Wednesday, 9 September, In November 2020, we launched our On 22 January, Her Majesty’s In March 2021, Wayne serving the community from the prosecution against Mr Sharhan Safie was Emergency Services Armed Forces Veterans’ Hub virtually. Inspectorate of Constabulary and Fire Bowcock was appointed the newly built Crowthorne Community of Paya Restaurant under the Fire Day. Staff across the Service The launch event coincided with and Rescue Services (HMICFRS) new Chief Fire Officer. Fire Station. The facility became the Safety Order. Remembrance Day, which our staff showed their support by taking Pride confirmed that the Service had We also became Stonewall second tri-service community station marked by joining the national two- Two children were safely rescued part in the national two-minute adapted and responded to the Diversity Champions and in our Service, alongside Thames minute silence and highlighted our by crews from a fire in their home in silence, remembering the pandemic effectively.” together with Stonewall, we Valley Police and South Central more than 7,500 NHS and ongoing commitment to the Armed Reading after receiving Fire Survival Our work with our partners continued, will build on commitments to Ambulance Service. emergency services staff who Forces community. Guidance from Thames Valley Fire with nine Berkshire firefighters LGBTQ+ inclusion. The Integrated Risk Management Control Service and crews also tackled have sadly died as a result of We also launched our Trans Equality deployed to drive South Central The new Aerial Ladder Plan Strategy Consultation closed a blaze covering approximately 40 their duties. Policy in November. Ambulance Service (SCAS) Platform (ALP) has arrived on Monday, 11 May and Friday, 8 acres of crops in Swallowfield. ambulances. Also in January, a into our Service ahead of its May was VE Day in which our teams We also welcomed new Fire Safety member of the RBFRS team worked deployment, after passing joined the nation paying tribute to Inspecting Officers in July supporting with Slough Borough Council for over acceptance testing. those serving during World War II. our ongoing commitment to provide eight weeks, managing the set-up of 6 7 advice, consultation and enforcement Lateral Flow Testing Sites in Slough. in relation to fire safety standards in buildings. YOUR FIRE AND RESCUE SERVICE
KEY
Dee Road Caversham Road Fire Engine Maidenhead West Hub West Hub East Hub 1 Fire Engine 1 Fire Engine Number of times mobilised in 2020-21 2 Fire Engines 1 Heavy Rescue Unit 1 Boat and 1 Water/ (including incidents over the border) 2 Incident Command Units 909 Animal Rescue Unit 2 Off Road Vehicles 1,238 916 Pangbourne West Hub 1 Fire Engine 1 Slough East Hub 2 Fire Engines Lambourn 1,650 West Hub 1 Fire Engine 1 Off Road Vehicle Maidenhead Slough 19 Lambourn Langley Langley East Hub Hungerford Pangbourne Caversham Road 1 Fire Engine West Hub Windsor 731 1 Fire Engine Dee Road Wokingham Road 151 Headquarters Whitley Wood Ascot Bracknell Windsor Hungerford Wokingham East Hub Newbury Newbury Satellite of Maidenhead West Hub Mortimer Crowthorne 1 Fire Engine 2 Fire Engines 413 1,037
Ascot Central Hub Wokingham Whitley Wood Mortimer Satellite of Bracknell Road West Hub West Hub 1 Fire Engine West Hub 1 Fire Engine 1 Fire Engine 399 1 Fire Engine 1 Aerial Appliance 1 Off Road Vehicle 1 Hazardous Material and 861 175 Environmental Response Unit 1 Mass Decontamination Unit Wokingham Crowthorne Bracknell 1 Operational Support Unit Central Hub Central Hub Central Hub 671 1 Fire Engine 1 Fire Engine 1 Fire Engine 608 172 1 High Volume Pump Unit 1 Off Road Water Carrier 835
West Hub Central Hub East Hub Retained Wholetime / Retained Wholetime Headquarters 8 9 LOREM IPSUM DOLOR SIT AMET DONEC LOREM IPSUM DOLOR SIT AMET DONEC
FIRE AUTHORITY INFORMATION ROYAL BERKSHIRE FIRE AUTHORITY
Royal Berkshire Fire Authority (RBFA) has a legal duty to ensure that an effective fire and rescue service is provided across Berkshire.
The Authority is known as a 'Combined Fire Authority' which means it is made up of 20 elected councillors from the six Unitary Authorities in Berkshire: Bracknell Forest, Slough, Reading, Royal Borough of Windsor and Maidenhead, West Berkshire and Wokingham. Cllr Christine Cllr David Cllr Colin Dudley Cllr Angus Ross Bateson Cannon In addition to full Fire Authority meetings, RBFA has two committees, Audit and Governance Committee and Management Committee. They meet regularly to ensure the proper running of Royal Berkshire Fire and Rescue Service (RBFRS).
RBFA and committee meetings are open to the public.
Cllr Dennis Cllr Garth Cllr Anne Benneyworth Cllr Dexter Smith Simpson Chadwick
Cllr Jo Lovelock Cllr Jeff Brooks Cllr Tony Linden Cllr Paul Gittings
Cllr Simon Cllr Harjinder Cllr Avtar Cllr Tricia Brown Werner Minhas Cheema
Some of Royal Berkshire Fire Authority Members at the Annual Meeting in June 2019
Cllr Tina Cllr Pauline Cllr Rachelle Cllr Jane McKenzie-Boyle Helliar-Symons Shepherd-DuBey Stanford-Beale
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OUR SENIOR LEADERSHIP TEAM OUR ORGANISATIONAL CHART Support Services: (Director of Support Services - Nikki Richards) Wayne Bowcock Information and Systems: (Head of Business Information and Systems - Tony Chief Fire Officer/ Chief Vincent) Executive • Information and Governance • ICT • Business Applications • IS & Comms
Mark Arkwell Doug Buchanan Nikki Richards Learning & Development: (Head of HR and Learning and Development - Becci Interim Deputy Chief Interim Assistant Chief Jefferies) Interim Deputy Chief Fire Officer / Director of Fire Officer/ Director of Executive Collaboration, Change and Service Delivery • Human Resources Finance • Resourcing and Development • Learning and Development • Health and Wellbeing
Katie Mills Conor Byrne Jess James Corporate Services: (Director of Corporate Services - Katie Mills) Interim Director of Head of Finance and Corporate Services Interim Area Manager Procurement Services Response and Resilience • Business Support • Communications and Engagement
• Democratic Support • Data & Performance • Programme Board Becci Jefferies Andy Alex Brown • Risk and Performance Head of HR and Learning McLenahan Head of Property Capital and Development Head of Facilities, Fleet Projects and Estates and Equipment Facilities, Fleet and Equipment: (Head of Facilities, Fleet and Equipment - Andrew McLenahan) • Customer Service and Stores
• Facilities • Fleet Tony Vincent Tregear Jim Powell • Research and Equipment Thomas Head of Business AM Collaboration and Information Systems Interim Area Manager Policy Service Delivery Collaboration, Change and Finance: (Director of Collaboration, Change (Prevention and Protection) and Finance Deputy Chief Fire Officer - Mark Arkwell)
Policy and Collaboration: (Area Manager Policy and Collaboration - Jim Powell) • Thames Valley Fire Control Service • Safeguarding • Fire Safety Enforcement Project • Prevention Protection and Policy • Policy
* AM - Area Manager
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OUR ORGANISATIONAL CHART CONTINUED USEFUL INFORMATION Information and Communications Technology Health Safety (Health and Safety Manager - Tracy Hawkins) vFire system is an online portal for staff to log all requests for equipment, faults and notify Capital Projects and Estates (Head of Property Capital Projects and Estates - Alex IT staff of other changes. Brown) Communications Finance and Procurement (Head of Finance and Procurement - Conor Byrne) Siren: Siren is the name of RBFRS’ intranet. Siren features include a document library, staff directory, news, forms, support documents for staff and much more. For more Built Environment Programme (Built Environment Programme Lead - Noosha Churchill information about Siren, then please take a look at this video.
Service Delivery: (Director of Service Delivery Assistant Chief Fire Officer Cascade: Cascade is a fortnightly internal communication bulletin which supports two-way - Doug Buchanan) communication through face-to-face briefings and encouraging feedback to our Corporate Management Team. Service Delivery Prevention and Protection: (Area Manager Service Delivery Prevention and Protection - Tregear Thomas) The Shout: The Shout is our staff magazine and aims to share news, colleagues' • Service Delivery Prevention and Protection (Central) achievements and give more detail about projects and developments across the Service. • Service Delivery Prevention and Protection (West) • Service Delivery Prevention and Protection (East) Corporate Plan and Integrated Risk Management Plan 2019 - 2023 • Commissioned Services and Safety Education Our Corporate Plan and IRMP sets out our high-level activity for a four year period. Annual Action Plans are also produced, which contain specific and detailed information about Response, Operational Assurance and Resilience: (Area Manager Response, what will be achieved in each year. Operational Assurance and Resilience - Jess James) IRMP relates to the way in which we safely and effectively manage and reduce • Service Delivery Response (Central) foreseeable risk to Royal Berkshire. This includes Prevention, Protection and Response • Service Delivery Response (East) • Service Delivery Response (West) People Strategy • Operational Support The purpose of the RBFRS People Strategy is to support Royal Berkshire Fire and Rescue • Service Improvement staff to become the best public servants they can be, creating a workforce that can deliver an efficient and effective service on behalf of the Fire Authority, to manage all foreseeable fire and rescue related risks that could affect the people of Berkshire.This Strategy will be delivered across the three-year period from 2018-2021.
THAMES VALLEY POLICE, THAMES VALLEY FIRE CONTROL SERVICE AND RBFRS SHARED PREMISES At Newsham Court, RBFRS shared the building with Thames Valley Police who are located on the ground floor and Thames Valley Fire Control Service who are located on the first floor.
All staff should be identifiable for their respective organisations by the name badges worn.
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EQUALITY, DIVERSITY AND INCLUSION LOCAL AMENITIES Our aim is to build an inclusive and supportive culture, and we are committed to promoting diversity and eliminating discrimination. Our workforce comprises of many different individuals and we aim to recruit, develop and retain the most talented, regardless of their background. RBFRS opposes any form of discrimination against job applicants, employees and service users. We recognise the unique contribution that each employee can make and promote a culture of respect for all, requiring all employees to treat each other with fairness, dignity and respect. Ultimately, we are actively seeking to create a culture and working environment where every individual is able to thrive, and which enables us to deliver the most effective services to our communities. Five-minute walk from RBFRS Headquarters We have created four EDI objectives, following a review of the priority areas set out by the National Fire Chiefs Council (NFCC) Equality Framework, alongside our response to the Local Government Association Improvement Strategies survey, our Behavioural Located inside Sainsbury's, Starbucks Competency Framework and consultation with both internal and external groups. is a five-minute walk from RBFRS Headquarters
The Senior Leadership Team have their own set of objectives, demonstrating their commitment to promoting diversity and inclusion in our workforce. For all staff, there is the EDI Forum, formed in December 2017. One of the main purposes of the Forum is to develop an inclusive culture within RBFRS by raising general awareness of equality and diversity matters. The Forum has worked on the development of the EDI Objectives, as Five-minute walk from RBFRS well as the EDI Action Plan. Members come from across the workforce, and meet quarterly Headquarters to consult on organisational actions, and to discuss a range of initiatives to promote equality, diversity and inclusion at RBFRS. Five-minute walk from RBFRS Headquarters. Fuel can be purchased from Sainsbury’s located just off the A4 at the entrance to Pincents Kiln.
There is a BP garage a five-minute drive on the Bath Road towards Reading Dunelm is located next door to Ikea and their café serves sandwiches, toasties and jacket potatoes.
Ikea is located just outside the main office and offers a wide range of food options The nearby village of Theale, a 15-minute at their restaurant on the 1st floor or fast walk from Headquarters offers a variety food is available from their café on the of eateries, including two pubs, an Indian ground floor. restaurant and a Chinese restaurant.
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WATCH ROTA 2021
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Royal Berkshire Fire and Rescue Service Newsham Court, Pincents Kiln, Calcot, Reading, Berkshire, RG31 7SD rbfrs.co.uk 20