RULES OF USE OF THE VASKI LIBRARIES from 1 June 2021

1 The Rules of Use of Libraries are open to everyone Library card and PIN code the Vaski Libraries The collections, services and facilities In order to borrow Children can have of Vaski libraries may be used by These rules of use apply material from their own library card. anyone who observes the rules of use. to all Vaski libraries, the library and A child under the age of 15 needs effective as of 1 June 2021. use certain a guardian’s written approval At the libraries, you can e.g. services, you will need in order to get a library card. • borrow books and other material Municipalities have the right a library card and a PIN code. • reserve material to establish rules of use You cannot borrow material Day-care centres, schools, • read books and magazines regarding their libraries. with an ID card only. educational institutions or other • study The right is based on organisations may be granted • spend time the Public Libraries Act an institutional library card. • use the equipment of the library Getting a library card (1492/2016, section 14). The institution’s contact information • take part in various events. You can get a library card and signed authorisation from at any Vaski library. Read the rules of use carefully. the institution’s guarantor The collections, equipment and To receive a card, you must You agree to comply with are required for an institutional card. facilities of Vaski libraries present an approved Finnish these rules of use when you as well as the expertise of the staff identity card with your photograph receive your library card or A library card is are at your disposal, free of charge. and social security number. become a guarantor. Approved identity cards include: a personal value card Some libraries have facilities • passport You are responsible for The rules of use can be found that can be rented • driving licence any material that you borrow. in all Vaski libraries by municipality residents, • photo ID issued by Kela When material is borrowed and at . www.vaskilibraries.fi organisations and associations • ID issued by the police. using a library card issued for their own events. to a child under the age of 15, There are separate rules and If you do not have a Finnish social the card holder’s guardian is guidelines regarding the use If you need assistance security number, your library card responsible for the material. of the equipment available using the library, will be valid for one year at a time. in different libraries. the library staff is happy to help. Organisations holding These can be found on the individual To be eligible for a library card, an institutional library card are websites of the libraries. you must also have a valid responsible for its use and address in Finland. the material borrowed. More information about loan Borrowing material by using periods, late fees and other fees Your first library card is free of charge. an institutional library card can be found in the appendix There is a fee if your card is lost requires consent from to the rules of use. and has to be replaced. the institution’s guarantor.

2 3 Report a lost card • view or renew your loans The reservation identifier is Patron information is confidential If you lose your library card, or reserve material from an automatically generated series The library is entitled to register notify the library immediately. the Vaski online library of numbers or an alias you can select the patron’s social security number. You can report the lost card • use a self-service library yourself. The identifier helps you find The data stored in the patron record at any Vaski library. • use services that require you to log in the reserved material on the shelf. of Vaski libraries is confidential (e.g. reading e-magazines or e-books). If you want to change the identifier, and will not be disclosed You will not be held responsible for file a request in the online library to third parties. material borrowed with a lost card In some libraries, the PIN code or visit the customer service desk You must prove your identity to check after you have reported will also be needed to access of your library. your data in the patron record. the card missing. other local applications. To obtain a PIN code, visit any PIN codes and reservation identifiers Guarantors of institutional library Vaski library and present an identity cannot be requested PIN code and reservation identifier cards may check the information of card with your picture. by email or phone. their organisations. In order to use certain services, A guardian may receive information you will need a library card, You can change your PIN code Keep your contact about the late loans and unpaid fees a personal PIN code and in the online library. information up to date of their dependant. a reservation identifier. If you forget your PIN code, The library checks its patrons’ The PIN code prevents you can reset it in the online library contact details every ten years. The Privacy Policy is available the unauthorised use by ordering a reset link to your email. Institutional patrons’ details are at Vaski libraries and their websites. of your library card. Please make sure that you have saved checked annually. your email address You have to enter the PIN code in your patron details. e.g. when you Please notify the library of any Culture Card changes in your contact details. • use a lending machine You will need a reservation identifier A free extra feature called Contact details include your name, • book a library computer when picking up reserved material the Culture Card may be attached address, telephone number and from the self-service shelf. to the library card free of charge. email address. You can change your address details in the online library. As a Culture Card holder, you will receive information The library will charge a fee by email about cultural events for checking your address in Turku. in the population register. The Culture Card also offers If the guarantor of an institutional benefits for cultural events, library card or their contact such as discounts on entrance tickets. information changes, the library should be notified without delay. 4 5 Borrowing and returning Loans must be returned by the due Renewals When making a reservation, date, even if you have not received You can renew your loans up to five make sure to choose at which library You need a library card a notification of an upcoming due date. times, provided that no reservations you wish to pick up your reservation. to borrow material from the library. have been made for the material. The library cannot be held If you cannot pick up Libraries enforce age ratings responsible for disturbances in data You can renew your loans your reservation on time, for games, films and TV series communications. Such disturbances • in the Vaski online library please notify the library. issued by the National Audiovisual do not impact potential late fees. • at the library Your reservation will be cancelled Institute (KAVI). • over the telephone. and you will not be charged a fee for More information about age ratings Returns an uncollected reservation. is available at https://kavi.fi/en/ You can return your loans Libraries may also have material When your reservation has arrived at any Vaski library, with the exception which cannot be renewed, Loan period and due date at the library, you will receive of special library material, such as such as Jokeri material. a notification by email, SMS or mail. Different types of material have paintings and sports equipment. You can choose the mode of different loan periods. They must be returned to the library When renewing your loans notification yourself. Usually, the loan period is 1–28 days. from which they were borrowed. in the online library make sure The loan periods of different types of You can get a receipt for the return, that the new due date is saved Libraries may also have material material have been specified if you so desire. in your loans. in the appendix to the rules of use. that cannot be reserved, e.g. Jokeri material. Some libraries have drop boxes Late fees start to accumulate When you borrow material, you will where you can return your loans after the due date. receive a receipt for your loan. outside the opening hours of If you have problems saving Interlibrary loans The receipt includes the due date of the library. the new due date, If the collections of Vaski libraries the material, i.e. the date by which please contact the library. do not contain the material you must return the material. If you return material through you are looking for, libraries may a drop box, you will not receive Reservations order the material from other The loan period expires a receipt for the return. Material can be reserved Finnish libraries or abroad as at the closing time of the library in the online library or at an interlibrary loan. on the due date. The material returned in the drop box any Vaski library. Interlibrary loans are subject to a fee. will be registered the next day Reserving material is free of charge. If desired, you will receive the library is open. Thus, material If you fail to pick up The Turku City Library only provides a notification of an upcoming returned in the drop box may accrue the reserved material on time, interlibrary loans for material due date if your email address late fees until the return is registered. you will be issued a fee. not available in the libraries of the is listed in the library’s patron record. local institutes of higher education. Return material through a drop box at your own risk. 6 7 Right to borrow material No separate invoice for late fees Your right to borrow material is sent to the patron. may be suspended for the following reasons: No late fees are charged for material • you fail to return material that is borrowed from the children’s and overdue and for which the library youth section. However, the library has sent you an invoice will send a reminder regarding • your fees exceed a maximum limit overdue loans for which a fee is defined by the library. charged. If overdue loans result in formal collection measures, Your right to borrow material will be collection costs will be charged. Invoice When material is borrowed using restored when you return the overdue This also applies to children’s and a library card issued to a child material and your library fees no youth material. If your loan is five weeks (35 days) under the age of 15, the card holder’s longer exceed the maximum limit. overdue, the municipality will send Lost or damaged library material an invoice according to its own guardian will be responsible for must be compensated for. practice. the borrowed material. Fees and collection The most important fees collected by The collection of the debt can be Material borrowed using Fees the library have been specified turned over to a collection agency. an institutional library card is the responsibility of the institution. If you return material after in the appendix to the rules of use. the due date, you must pay a late fee. If you are still have the material, You must also pay a late fee if you Reminders you must return it to the library Compensations and pay the accumulated fees. renew your loan after the due date. There is a separate fee for reminders, If you cause damage to library Late fees accumulate on all calendar in addition to the late fees. property, you must compensate days following the due date, Lost or damaged material must be for the damage compensated for. up to the specified maximum amount. If your loan is one week (7 days) (Tort Liability Act 412/1974). The loan periods and fees have been overdue, the library will send you specified in the appendix the first reminder. Debt collection The library is not responsible for to the rules of use. You must pay a fee for this reminder. If you do not return or possible damage that borrowed compensate for the material you recordings may cause You can pay late fees at the library. If your loan is three weeks (21 days) borrowed, there will be a formal to your equipment. Late fees can also be paid overdue, the library will send you collection process. in the online library a second reminder. The library is also not responsible for at www.vaskilibraries.fi. This second reminder This also applies to children’s and damage caused by the library’s is always sent by mail. youth material, and material borrowed equipment to a third party. by children under 15 years of age. 8 9 Loss of right of use Self-service libraries Loss of right of use refers Self-service libraries are libraries to a fixed-term ban on using that patrons can use outside service library services. hours. There is no staff present at the library during self-service hours. You might lose your right of use if, regardless of being told to cease You can borrow and return material, your improper conduct, pick up reservations, read magazines you continue to disturb and newspapers and study other patrons or library staff or at the library. damage the library’s property. The library has a Wi-Fi network. Improper conduct includes You can enter the library during appearing intoxicated or self-service hours using your consuming intoxicants Vaski library card and your PIN code. in the library premises. The ban for improper Self-service libraries may have library- conduct lasts up to 30 days. specific rules and guidelines. The right of use is revoked As a library card holder, you are by the head of the library responsible for making sure that or a library staff member the library rules and guidelines are authorised by the head. observed. You are also responsible for the conduct of anyone Before the ban is put into effect, accompanying you. the parties involved may express 1. Turku City Library 12. Raisio City Library their view on the situation. 2. Kaarina City Library 13. Rusko Municipal Library Parents should visit the library 3. Kustavi Municipal Library 14. Salo City Library facilities and go over the safety The ban is always issued in writing. 4. Laitila Municipal Library 15. Sauvo Municipal Library guidelines together with their children 5. Lieto Municipal Library 16. Taivassalo Municipal Library before letting their children 6. Masku Municipal Library 17. Uusikaupunki City Library use the facilities independently. 7. Mynämäki Municipal Library 18. Vehmaa Municipal Library 8. Naantali City Library The security of self-service libraries is 9. Nousiainen Municipal Library Mobile Libraries operate in Turku, monitored via access control and 10. Paimio City Library Laitila, Mynämäki, Pyhäranta, Salo recording video surveillance. 11. Pyhäranta Municipal Library and Uusikaupunki. 10 11 www.vaskilibraries.fi

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