South Orange Maplewood Final Report Manitou 2017
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An Analysis of the c Operational Efficiencies of and the Feasibility of Consolidation, Merger, or Sharing of South Orange and Maplewood’s Municipal Fire Protection Services TOWNSHIP OF SOUTH ORANGE VILLAGE, NEW JERSEY TOWNSHIP OF MAPLEWOOD, NEW JERSEY October 2017 FINAL REPORT Submitted by: www.manitouinc.com F I N A L R E P O R T Township of South Orange Village, NJ Township of Maplewood, NJ An Analysis of the Operational Efficiencies of and the Feasibility of Consolidation, Merger, or Sharing of South Orange and Maplewood’s Municipal Fire Protection Services Prepared for Township of South Orange Village Township of Maplewood Manitou, Inc. 1245 Park Street, Suite1A Peekskill, New York 10566 USA 914-437-8749 October 2017 1.0 Table of Contents Contents 1.0 Table of Contents ...................................................................................................................... 1 2.0 Acknowledgments ..................................................................................................................... 5 3.0 Executive Summary ................................................................................................................. 7 4.0. Scope and Overview .......................................................................................................... 11 5.0 South Orange ..................................................................................................................... 13 5.1 Community Overview ..................................................................................................... 15 5.2 Future Development ...................................................................................................... 20 5.3 Service area population and demographics ................................................................... 24 5.4 Department History and Overview ................................................................................ 25 5.5 Service Delivery Infrastructure ....................................................................................... 26 5.6 Governance .................................................................................................................... 29 5.7 Foundational Policies ..................................................................................................... 30 5.8 Organizational design ..................................................................................................... 31 5.9 Budget and Finance ........................................................................................................ 31 5.10 Mission, vision, strategic planning, goals, and objectives .......................................... 33 5.11 Internal assessment of critical issues ............................................................................ 33 5.12 Internal assessment of future challenges ...................................................................... 33 5.13 Internal and external communications processes ..................................................... 33 5.14 Document control and security .................................................................................. 34 5.15 Reporting and Recordkeeping ....................................................................................... 34 5.16 Information Technology Systems ............................................................................... 35 5.17 Human Resources ....................................................................................................... 35 5.17.1 Position Descriptions .................................................................................................. 35 5.17.2 Salary and Compensation Programs ................................................................... 37 5.17.3 Bargaining Agreements ............................................................................................... 37 5.17.4 Appointment and Promotional Policies ...................................................................... 37 5.18 Health, Wealth, and Safety Programs ........................................................................ 37 1 South Orange/Maplewood Fire Study FINAL REPORT 5.19 Administration and Staff Support ............................................................................... 38 5.20 Emergency Response .................................................................................................. 39 5.21 Staff Scheduling Methodology ................................................................................... 41 5.22 Succession Planning .................................................................................................... 41 5.23 Facilities ...................................................................................................................... 42 5.24 Apparatus/Vehicles .................................................................................................... 44 5.25 Fire Prevention ........................................................................................................... 46 5.25.1 Annual Inspections and Code Enforcement ........................................................... 47 5.25.2 New Construction Inspection and Involvement ..................................................... 47 5.25.3 Fire and Life‐Safety Public Education...................................................................... 47 5.25.4 Fire Investigation ..................................................................................................... 47 5.25.5 Statistical Collection and Analysis ........................................................................... 47 5.25.6 Seton Hall University ............................................................................................... 48 5.26 Training and Certification ........................................................................................... 49 5.27 Emergency Medical Services ...................................................................................... 55 5.28 Dispatch/Communications ......................................................................................... 55 6.0 Maplewood ....................................................................................................................... 57 6.1 Community Overview .................................................................................................... 57 6.2 Future Development ..................................................................................................... 57 6.3 Service area population and demographics .................................................................. 62 6.4 History, formation, and general description of the fire agencies ................................. 63 6.5 Description of the current service delivery infrastructure ............................................ 64 6.6 Governance and lines of authority ................................................................................. 66 6.7 Foundational policy documents .................................................................................... 66 6.8 Organizational design ..................................................................................................... 67 6.9 Operating budget, funding, fees, taxation, and financial resources ............................. 68 6.10 Mission, vision, strategic planning, goals, and objectives .......................................... 69 6.11 Internal assessment of critical issues ......................................................................... 70 6.12 Internal assessment of future challenges ..................................................................... 70 6.13 Internal and external communications processes ........................................................ 71 6.14 Document control and security .................................................................................. 71 2 South Orange/Maplewood Fire Study FINAL REPORT 6.15 Reporting and recordkeeping........................................................................................ 71 6.16 Information technology systems ................................................................................ 72 6.17 Human resources policies and documents ................................................................... 72 6.17.1 Position descriptions ........................................................................................... 72 6.17.2 Salary and compensation programs ........................................................................... 72 6.17.3 Bargaining Agreements .............................................................................................. 73 6.17.4 Appointment and promotional policies ..................................................................... 73 6.18 Health, Wellness, and Safety Programs ..................................................................... 74 6.19 Administration and support staff .................................................................................. 75 6.20 Emergency response including suppression, EMS, and rescue .................................. 75 6.21 Staff Scheduling Methodology ....................................................................................... 78 6.22 Succession Planning .................................................................................................... 78 6.23 Facilities .....................................................................................................................