SOME USEFUL PHONE NUMBERS – GROCERIES to Assist Those Who Are Self-Isolating and May Not Have a Friend Or Neighbour to Help

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SOME USEFUL PHONE NUMBERS – GROCERIES To assist those who are self-isolating and may not have a friend or neighbour to help. Other local convenience stores are open but may not be able to take phone orders/deliver. This list and the takeaway list are subject to change. Name What do they Telephone Over Payment Delivery? offer? Number the phone over the orders? ‘phone? Grate Cheeses, butter, 07833251397 YES YES YES Cheese Deli tea, milk, eggs, Call Cheryl + Mug Run fresh ground and she’ll do Coffee coffee, toilet roll her best to Roasting help you out Family General 01492 530705 YES YES YES Shopper essentials, groceries Spar General 01492 531603 YES YES NO Station Rd essentials, groceries Morrisons Check their 0345 322 Check Check Check customer help 0000 helpline for helpline for helpline for line for latest latest latest info latest info information info Iceland General 01492 532052 Call to Call to check YES - Drivers groceries and check will follow essentials social distancing measures Premier General 01492 530930 YES YES YES (min £20 Stores, groceries, meat order) Colwyn and essentials Heights Poynton’s Meat etc. 01492 876921 YES YES YES Butchers Leave name & Old Colwyn address and will call back

If you are stuck for food, you can call Conwy County Council’s helpline number on 01492 575544 and they can put you in touch with a volunteer. You can also contact Kai at Old Colwyn Events who has kindly set up a temporary food back in Old Colwyn, open on Tue, Thu and Sun 10am to 3pm at St John’s Church. Call Kai on 07895563527 or email [email protected] SOME USEFUL PHONE NUMBERS – TAKEAWAYS Name What do they offer? Telephone Number Phone Deliveries? Payment? Freshman’s Fish and chips 01492 338202 YES YES The Bay Fish and chips – 07984 649761 YES YES Takeaway and please ask for further Bistro details Café Rayner, Take-out food and 01492 540247 YES YES Rhos on Sea bread Venue at the Indian and European 01492 531683 Check for Check for Clock House Food latest latest Village Deli Home cooked meals, 01492 516395 YES YES Old Colwyn sandwiches and 07771 415809 breakfasts PHARMACIES If you’re not able to collect your prescription or have it delivered from your usual pharmacy, and a friend or relative is unable to help you, please contact Conwy County Council’s single point of access number to find out what can be done to help. Call 01492 575544 COMBATTING LONELINESS IN ISOLATION Community radio in Colwyn Bay will keep you in touch and keep you company through isolation. Colwyn Bay’s Bayside Radio broadcasts community news, music and entertainment that will keep you informed and smiling. Listen online or through your smart speaker. Go to www.baysideradio.co.uk or find them on Facebook at www.facebook.com/baysideradio Colwyn Community Radio is here to serve the Colwyn Bay and Old Colwyn Communities. Your local information station, you can find them at www.colwyncommunityradio.co.uk TAPE Community Music and Film will be running online workshops and events. To keep up to date with these projects and to get involved, take a look at their Facebook page www.facebook.com/TAPECommunityMusicandFilm or go to www.tapemusicandfilm.co.uk. TAPE is a charity, based in Old Colwyn, that seeks to maximise opportunities for people through creative arts and media projects.

This document has been collated by Together for Colwyn Bay in collaboration with the Bay of Colwyn Town Council.

Together for Colwyn Bay (previously known as Glyn Ward Invest Local or GWIL) is a Big Lottery funded project for the Glyn wards of central Colwyn Bay. The area will have £1million to spend on local priorities, with the community deciding how the money will be used. To find out more and to get involved, go

to www.facebook.com/TogetherForColwynBay SOME USEFUL PHONE NUMBERS - HELPLINES If you are in immediate danger – always call 999. Below are some useful phone numbers that you may want to use during this time. For the most up to date guidance on what you need to do, please visit www.gov.uk Name About Telephone Number Conwy County There are a number of Call 01492 575544 Borough Council volunteers within Conwy County Single Point of Access Line open ready to help with: picking up between 9am and 5pm shopping, collecting prescriptions, picking up the For other Council services see phone for a chat and other www.conwy.gov.uk or call needs. 01492 574000 Age UK Hotline Age UK have FREE dedicated Age UK Advice: phonelines that offer advice and 0800 169 65 65 a friendly ear. If you need For a cheerful chat, day or night, someone to talk to, just pick up The Silver Line: the phone. 0800 470 80 90 www.ageuk.org.uk NHS 111, The NHS have a phone number Dial 111 you can call if you are feeling Public Health unwell and would like to speak www.nhs.uk Wales to someone about what to do. Public Health Wales - This service is FREE. Just dial 111 www.phw.hns.wales NSPCC Hotline ‘If you're worried about a child, NSPCC Helpline – or you work with children and 0808 800 5000 need advice or information, call our FREE helpline, we're here www.nspcc.org.uk Monday to Friday 8am – 10pm or 9am – 6pm at the weekends.’ Samaritans Hotline ‘If you need someone to talk to, Call 116 123 we listen. We won't judge or tell you what to do. Call us any time, www.samaritans.org day or night. Whatever you're going through, you can call us any time, from any phone for FREE.’ Childline A FREE phoneline for children 0800 1111 and young people. If you’re www.childline.org.uk feeling upset and need someone to talk to, give them a call from any phone.

HELPING YOUR NEIGHBOURS

There are difficult times ahead for many. Below is the Welsh Government’s template for a note offering your support to neighbours. Remember; there may be people on your street who have no relatives to help them at this time and have no access to online services. You should not physically visit people who are or may be in isolation, as this would put you at risk of infection, or risk spreading it to others. Check official Government and NHS websites if you are unsure about how to help safely, and always keep up to date with the latest guidance. Go to https://gov.wales/safe-help/what-can-i-do-help for the latest updates. Consider signing up as a volunteer with Conwy County Borough Council – give them a call on 01492 575544. You can also register your interest in volunteering with the CVSC at [email protected] or by calling 01492 534091.

All information is correct at time of printing, if you have any queries please email [email protected] or [email protected] or contact the Town Council at [email protected] / 01492 532448

For the latest version of this leaflet, please check;