DOCSLIB.ORG

NETVIGATOR Service Guide

Total Page：16

File Type：pdf, Size：1020Kb

Download full-text PDF Read full-text
NETVIGATOR Service Guide NETVIGATOR Service Guide - PT About this Service Guide: This NETVIGATOR Service Guide provides further information relating to NETVIGATOR Services (which includes NETVIGATOR and Fiber-to-the-Home Services), the Service Plans and options in your NETVIGATOR Application. Please read this Service Guide carefully as the Service entitlements, eligibility criteria and other important information applies to the Services and Now TV services, MOOV services, Now Sports Online or MEDIA.now.com services you may additionally subscribe under your NETVIGATOR Application. All capitalized terms used in this Service Guide shall have the same meanings ascribed to them in the General Conditions and the applicable Special Conditions, unless the context may otherwise require or unless specied otherwise in this Service Guide. PART I Important Information through a single login at My HKT website (http://cs.hkt.com) and My HKT App are non-severable services and will also be terminated at the same time. You Loss or Replacement of Equipment. 800Kbps/ 1Mbps / 10Mbps / 30Mbps respectively. For Fiber-to-the-Home Plans, Service Providers (only applicable (collectively, "My HKT"), as well as HKT CSP Limited to register and manage will need to make a separate arrangement with the relevant Service Provider(s) ■ MOVING HOME?: If you move your home and the NETVIGATOR, Now TV, bandwidth specications of 100M, 200M, 300M, 500M and 1000M correspond to the service subscribed to in your your My HKT account on My HKT as your agent, subject to the applicable terms if the provision of the relevant service(s) is/are required. You are required to New Media and other Services you have subscribed under your NETVIGATOR to a maximum upstream and downstream bandwidth of 100Mbps / 200Mbps NETVIGATOR Application) and conditions. pay us the Early Termination Charge and other Cancellation Charges (if any) Application are already available at your new residential address or we can / 300Mbps / 500Mbps / 1000Mbps respectively. For 2x1000M/4x1000M Multi- ■ Hong Kong Telecommunications (HKT) Limited ("HKT") provides all ■ Club HKT Limited provides and manages The Club, a member loyalty program, specied for all such Services, Now TV services, New Media services and Extra provide the Services at that address using our reasonable endeavours to Use Broadband Service, bandwidth specication corresponds to a maximum telecommunications Services (e.g. NETVIGATOR, Freedome Network Safety upon its Terms and Conditions (available at https://www.theclub.com.hk/tnc) and Services (as applicable) if you terminate a Service after service activation date, do so, we will continue to provide you those Services if you wish us to do so downstream bandwidth of 2Gbps (by two passive optical network modem ports Software and csl Wi-Fi Services) (except mobile services) upon the terms of your HKT's Privacy Statement (available at www.hkt.com/lega/privacy.html) and such and any prepayment will not be refunded to you. You will also be required to and you pay all applicable charges. You will need to call us to determine the of up to 1Gbps each) and 4Gbps (by four passive optical network modem ports Application, this Service Guide, the General Conditions of Telecommunications other applicable terms and conditions. Members of The Club will be awarded compensate us for the value of any premium you received, if applicable. Please Installation Service Fee or Activation Service Fee payable when you move (the of up to 1Gbps each) respectively, and maximum upstream of 1Gbps (by two Service (Consumer Customers) (available at www.hkt.com/Terms+of+Use) with Clubpoints which are proportionate to the qualifying spending for eligible refer to Clause 13.3 of the General Conditions and Clause 12 of the Now TV amount payable will depend on your new address). If you move those services passive optical network modem ports of up to 1Gbps each) and 2Gbps (by ("General Conditions") and the applicable special conditions (if any). Such HKT services (which do not include the Now TV or New Media services), and services Terms and Conditions for details. out of Public Housing / Home Ownership Scheme / Sandwich Class Scheme four passive optical network modem ports of up to 1Gbps each). VLAN (Virtual special conditions of the NETVIGATOR Services include the NETVIGATOR are able to receive and/or redeem various benets. Relevant information can be ■ WHAT HAPPENS WHEN THE COMMITMENT PERIOD OF A SERVICE estate ("Public Housing") within the Commitment Period, the Charges will be Local Area Network) technology for 2x1000M Multi-Use Broadband Service Broadband Terms and Conditions and the Special Conditions of NETVIGATOR found on The Club's website (https://www.theclub.com.hk). ENDS?: At the end of the Commitment Period of the Services, New Media changed to the current Charges for the same Services at private housing from is disabled by default, unless Customer has requested NETVIGATOR to Service for Consumer Customer, both available at http://cs.netvigator.com/tnc_ Things You Need to Know services or Now TV services, if (a) we are unable to contact you; (b) you do your Services relocation effective date. If those services are unavailable at enable this technology. And VLAN (Virtual Local Area Network) technology for e.html. The Terms of Use of Freedome Network Safety Software are available ■ NETVIGATOR APPLICATION: When processing your NETVIGATOR not contact us; or (c) you are undecided as to whether to renew your existing your new address or it is not possible for us to provide such Services using our 4x1000M Multi-Use Broadband Service is enabled by default, unless Customer at netvigator.com/assets/doc/freedome_TCs_eng.pdf. The Special Conditions Application and your Application contains any missing or incorrectly entered Contract, we will continue to provide the Services, New Media services or reasonable endeavours to do so, we may impose a charge on you equivalent has requested NETVIGATOR to disable this technology. For 10G Fiber-to-the- of csl Wi-Fi Service for Consumer Customers are available at http://www.cslwi. charges that are payable by you, your selected options in a Service Plan in your Now TV services or any Extra Services to you under the existing Contract on to a maximum of the recommended retail price of any specied premium under Home Plans, bandwidth specication corresponds to a maximum downstream com/support/download/Special_Condition_T&C_e.pdf. HKT provides certain Application is not offered by us as specied in this Service Guide or there are a month-to-month basis subject to payment of the Charges at our prevailing your NETVIGATOR Application (if any) on a pro-rata basis for the remaining bandwidth of 10Gbps and maximum upstream bandwidth of 2.5Gbps. The non-telecommunication services (e.g. Home Wireless and F-Secure Safe any other discrepancies, then our customer service will contact you as soon Month-To-Month Rate after the Commitment Period specied for the Services, months of the Commitment Period, plus the amount of waiver of Activation / actual speed you experience using the Services will be less than the network Anywhere Services) upon the terms of your Application, this Service Guide, and as practicable to rectify such discrepancies and we will resume processing New Media services or Now TV services based on your existing Contract until Installation Service Fee (if any) offered to you at the time of your NETVIGATOR speci cation and affected by your device, technology, network and software HKT General Conditions of Service (available at www.hkt.com/Terms+of+use) your Application when all discrepancies have been rectied. Your Application you cancel the Services or Now TV services by giving us at least 30 days' Application, if you choose to end the those services. However, we may charge used, network con guration and coverage, usage levels, international bandwidth and the applicable special conditions (if any). The Terms of Use of F-Secure is subject to our approval (which will depend on, amongst others, we having advance written notice (in the case of New Media services, at least one day's you other Cancellation Charges (if any). If the Services are terminated, your and extraneous factors. Safe Anywhere Services are available at http://cs.netvigator.com/tnc_e.html. available resources). Should there be any circumstances which may affect advance notice). The Month-to-Month Rate shown in your NETVIGATOR Now TV services and/or New Media services may also be terminated at the ■ CHARGES: If you have committed to a Commitment Period, in addition to any HKT provides Home Networking Wireless Service (a non-telecommunication our approval of your Application (e.g. resources shortage), we will contact Application is for reference only. You may refer to Clauses 23.7 and 23.8 of the same time. usage based charge (if applicable), you will be charged the Monthly Rate within service) upon the terms of your Application, this Service Guide and the Terms you accordingly, otherwise, your Contract for the Services (and other services General Conditions and Clauses 22.6 and 22.7 of the Now TV services Terms ■ MODEM SHARING WITH OTHER PCCW/HKT SERVICES: Your subscription Commitment Period for the Services during the Commitment Period. If you and Conditions of Smart Living Services (available at http://smartliving.hkt.com/ under your Application) shall deem to form at the time when your Application is and Conditions for details. to Now TV services under your NETVIGATOR Application is subject to your have not committed to a Commitment Period or if your Commitment Period has eng/tnc.html). HKT provides uHub plus Services (a non-telecommunication approved by us. ■ CAN I EXTEND THE COMMITMENT PERIOD?: You can extend the NETVIGATOR and Now TV services sharing the same modem. If HKT and/ expired and not been extended or renewed, you will be charged at the prevailing service) upon the terms of your Application, this Service Guide, the General ■ BROADBAND LINE INSTALLATION DEMARCATION: Broadband service Commitment Period of the Services, New Media services or Now TV services or PCCW Media is/are of the view that they are unable (for whatever reasons) Month-To-Month Rate.
Load more

Recommended publications
  • Netvigator Application Confidential
    Do not pay cash to a sales person outside of a designated HKT Shop CONFIDENTIAL CONSUMER NETVIGATOR APPLICATION FORM ID: PCDRE THINGS TO KNOW BEFORE YOU BUY 1. Your Application and Service Guide set out the NETVIGATOR Services, Extra Services and/or Now TV services to which you have subscribed ("Services"), the applicable charges including your monthly charges for the Services as well as usage based and administrative and other charges which are payable in certain circumstances (such as for installation, moving and lost equipment), and the legal entity or entities responsible for providing those Services. Additional information about your Services and our shop addresses can be found on our website at http://www.hkt.com, http://nowtv.now.com/ (for Now TV services), or our Consumer Service Hotline at 1000. 2. Your Commitment Period (if any) for the Services is described in your Application in Section B. You can terminate your subscription to any Services within the Commitment Period by giving us not less than 30 days' prior written notice. If you terminate before the expiry of the Commitment Period, you will have to pay the Early Termination Charge described in Section E below (unless a Cooling-off Period is applicable), and (where applicable) compensate us for the value of any premium received by you. If you terminate your NETVIGATOR Services, your subscription to any Now TV services will also be terminated at the same time. 3. When the Commitment Period of Now TV services expires, we will continue to provide them on a month-to-month basis at the same monthly rate.
    [Show full text]
  • NETVIGATOR Broadband Service Guide
    NETVIGATOR Broadband Service Guide About this Service Guide This NETVIGATOR Broadband Service Guide provides further information relating to NETVIGATOR Service (which includes NETVIGATOR Broadband and Fiber-to-the-Home Broadband Services), the Service Plans and options in your NETVIGATOR Application. Please read this Service Guide carefully as the Services entitlements, eligibility criteria and other important information applies to the Services, now TV services, MOOV services and the Extra Services you may additionally subscribe under your NETVIGATOR Application. All capitalized terms used in this Service Guide shall have the same meanings ascribed to them in the General Conditions and the applicable Special Conditions, unless the context may otherwise require or unless speci- fied otherwise in this Service Guide. PART I Important Information Service Providers – As applicable for the service(s) subscribed to as set out your NETVIGATOR Application n Hong Kong Telecommunications (HKT) Limited (“HKT”) provides all telecommunications Services (other than PCCW-HKT mobile services) upon the terms of your NETVIGATOR Application, this Service Guide, and the General Conditions of Telecommunications Service (Consumer Customers) (available at www.hkt.com/Terms+of+Use) (the “General Conditions”) and the applicable special conditions (if any). The Special Conditions of NETVIGATOR Broadband Service for Consumer Customer are available at http://cs.netvigator.com/tnc_e.html. HKT provides certain non-telecommunication services (including F-Secure Safe Everywhere services) upon the terms of your relevant Application and Service Guide, and HKT General Conditions of Service (available at http://cs.netvigator.com/tnc_e.html) and the applicable special conditions (if any). The Special Conditions of F-Secure Safe Everywhere Services are available at http://cs.netvigator.com/tnc_e.html.
    [Show full text]
  • NETVIGATOR Broadband Service Guide
    NETVIGATOR Broadband Service Guide About this Service Guide: This NETVIGATOR Broadband Service Guide provides further information relating to NETVIGATOR Service (which includes NETVIGATOR Broadband and Fiber-To-The-Home Broadband Services), the Service Plans and options in the NETVIGATOR Application. Please read this Service Guide carefully as the Service entitlements, eligibility criteria and other important information applies to the Services and now TV services, MOOV.hk services, now Sports Online or MEDIA.now.com.hk services you may additionally subscribe under your NETVIGATOR Application. All capitalized terms used in this Service Guide shall have the same meanings ascribed to them in the General Conditions and the applicable Special Conditions, unless the context may otherwise require or unless specied otherwise in this Service Guide. PART I Important Information Services, now TV services, New Media services, optional services and services may also be terminated at the same time. Service Providers (only applicable to the service optional premiums (as applicable) and any prepayment will not be refunded ■ MODEM SHARING WITH OTHER PCCW TELECOMMUNICATIONS subscribed to in your NETVIGATOR Application) to you. You may contact our customer service hotline to obtain the SERVICES: If the same Modem is shared between your NETVIGATOR ■ Hong Kong Telecommunications (HKT) Limited ("HKT") provides all termination request form for the Services, now TV services, New Media Broadband Service/now TV service/eye Multimedia Service/PCCW Home telecommunications Services (other than PCCW mobile Service) upon the services, optional services and optional premiums you wish to terminate. EasyWatch Service, and if your now TV service/eye Multimedia Service/ terms of your Application, this Service Guide, the General Conditions of Please refer to Clause 13.3 of the General Conditions and Clause 12 of the PCCW Home EasyWatch Service is terminated or suspended for whatever Telecommunications Service (Consumer Customers) (available at www.
    [Show full text]
  • Bill Payment Payee List – Telecommunication Services
    Bill Payment Payee List – Telecommunication Services Merchant Category Merchant Name Bill Account Description Bill Type Bill Type Description Telecommunication 1010 Bill Account Number 77 (Not to be provided by customers) Services 1579 Account Number 1628 Account Number 01 IDD Bill 1628 Account Number 02 Prepaid Card accessyou.com Bill Account Number China Mobile Hong Kong Company Limited PPS Payment No. on your Invoice 01 Monthly Invoice Charges - Monthly Service Plan China Mobile Hong Kong Company Limited 8-digit stored value SIM card mobile - Stored Value SIM Card number China Unicom (Hong Kong) Operations 11-digit Account Number 01 Unicom Express Card Fee Limited China Unicom (Hong Kong) Operations 11-digit Account Number 02 Mobile Monthly Fee Limited China Unicom (Hong Kong) Operations 11-digit Account Number 03 16400 IDD Postpaid Service Limited China Unicom (Hong Kong) Operations 11-digit Account Number 04 Other Services Limited China-Hongkong Telecom Limited Account Number CMMobile Global Communications Limited Subscription Number or 8-digit Prepaid 01 Recharge Stored-Value SIM Card Mobile Phone Number CMMobile Global Communications Limited Subscription Number or 8-digit Prepaid 02 GMCC Card Service Charges Mobile Phone Number CMMobile Global Communications Limited Subscription Number or 8-digit Prepaid 03 IDD & Call Forwarding Services Mobile Phone Number CMMobile Global Communications Limited Subscription Number or 8-digit Prepaid 04 Internet and Pnets Service Charges Mobile Phone Number CMMobile Global Communications Limited Subscription Number or 8-digit Prepaid 05 Mobile Phone Services Mobile Phone Number ComNet Telecom (HK) Limited 8 Digit Account Number 01 IDD 0050 ComNet Telecom (HK) Limited 8 Digit Account Number 02 ComNet Phone csl (one2free) Account Number 1 Bill Payment Payee List – Telecommunication Services Merchant Category Merchant Name Bill Account Description Bill Type Bill Type Description Telecommunication CSL Mobile Limited Account No.
    [Show full text]
  • NETVIGATOR Service Guide
    NETVIGATOR Service Guide About this Service Guide: This NETVIGATOR Service Guide provides further information relating to NETVIGATOR Services (which includes NETVIGATOR and Fiber-to-the-Home Services), the Service Plans and options in your NETVIGATOR Application. Please read this Service Guide carefully as the Service entitlements, eligibility criteria and other important information applies to the Services and Now TV services, MOOV services, Now Sports Online or MEDIA.now.com services you may additionally subscribe under your NETVIGATOR Application. All capitalized terms used in this Service Guide shall have the same meanings ascribed to them in the General Conditions and the applicable Special Conditions, unless the context may otherwise require or unless specied otherwise in this Service Guide. PART I Important Information (collectively, "My HKT"), as well as HKT CSP Limited to register and manage your My HKT account on My relevant Service Provider(s) if the provision of the relevant service(s) is/are required. You are required to pay or Replacement of Equipment. bandwidth of 1.5Mbps / 3Mbps / 6Mbps / 8Mbps / 18Mbps / 30Mbps / 100Mbps and maximum dedicated Service Providers (only applicable to the service HKT as your agent, subject to the applicable terms and conditions. us the Early Termination Charge and other Cancellation Charges (if any) specied for all such Services, Now ■ MOVING HOME?: If you move your home and the NETVIGATOR, Now TV, New Media and other Services upstream bandwidth of 640Kbps / 640Kbps / 640Kbps / 800Kbps/ 1Mbps
    [Show full text]
  • NETVIGATOR Broadband Service Guide
    NETVIGATOR Broadband Service Guide About this Service Guide: This NETVIGATOR Broadband Service Guide provides further information relating to NETVIGATOR Services (which includes NETVIGATOR Broadband and Fiber-to-the-Home Broadband Services), the Service Plans and options in your NETVIGATOR Application. Please read this Service Guide carefully as the Service entitlements, eligibility criteria and other important information applies to the Services and now TV services, MOOV.hk services, now Sports Online or MEDIA.now.com.hk services you may additionally subscribe under your NETVIGATOR Application. All capitalized terms used in this Service Guide shall have the same meanings ascribed to them in the General Conditions and the applicable Special Conditions, unless the context may otherwise require or unless specied otherwise in this Service Guide. PART I Important Information case may be) under your NETVIGATOR Application are non-severable services and will also unavailable at your new address or it is not possible for us to provide such Services using Service Providers (only applicable to the service subscribed be terminated at the same time. You will need to make a separate arrangement with the our reasonable endeavours to do so, we may not charge you the Early Termination Charge to in your NETVIGATOR Application) relevant Service Provider(s) if the provision of the relevant service(s) is/are required. You for the Services and/or, now TV services and/or New Media service (as the case may be) ■ Hong Kong Telecommunications (HKT) Limited ("HKT") provides all telecommunications are required to pay us the Early Termination Charge if you terminate a Service during your if you choose to end the Services, now TV services and/or New Media service.
    [Show full text]
  • NETVIGATOR Service Guide
    NETVIGATOR Service Guide About this Service Guide: This NETVIGATOR Service Guide provides further information relating to NETVIGATOR Services (which includes NETVIGATOR and Fiber-to-the-Home Services), the Service Plans and options in your NETVIGATOR Application. Please read this Service Guide carefully as the Service entitlements, eligibility criteria and other important information applies to the Services and now TV services, MOOV services, now Sports Online or MEDIA.now.com services you may additionally subscribe under your NETVIGATOR Application. All capitalized terms used in this Service Guide shall have the same meanings ascribed to them in the General Conditions and the applicable Special Conditions, unless the context may otherwise require or unless specied otherwise in this Service Guide. PART I Important Information ■ NETVIGATOR SERVICE INSTALLATION: You must allow installation of the Services to the Installation Service Fee or Activation Service Fee payable when you move (the amount Service Providers (only applicable to the service subscribed be carried out and completed at the Service Installation Address within 21 days from the payable will depend on your new address). If you move our Services or now TV services to in your NETVIGATOR Application) date of your NETVIGATOR Application. Otherwise, we reserve the right to terminate your out of Public Housing / Home Ownership Scheme / Sandwich Class Scheme estate ("Public ■ Hong Kong Telecommunications (HKT) Limited ("HKT") provides all telecommunications NETVIGATOR Contract and to charge you the Application Cancellation Charge. Housing") within the Commitment Period, the Charges will be changed to the current Charges Services (e.g. NETVIGATOR and csl Wi-Fi Services) (except mobile services) upon the ■ CAN I TERMINATE A SERVICE?: If you cancel or terminate the Services or your for the same Services at private housing from your Services relocation effective date.
    [Show full text]
  • Annual Report 2013 1 SIGNIFICANT EVENTS in 2013
    CONTENTS 1 Corporate Profile 2 Significant Events in 2013 3 Awards 7 Statement from the Chairman 8 Statement from the Group Managing Director 13 Board of Directors 17 Combined Corporate Governance Report 31 Management’s Discussion and Analysis 39 Financial Information 164 Corporate Information CORPORATE PROFILE HKT is Hong Kong’s premier telecommunications service provider. It meets the needs of the Hong Kong public and local and international businesses with a wide range of services including local telephony, local data and broadband, international telecommunications, mobile, and other telecommunications businesses such as customer premises equipment sale, outsourcing, consulting, and contact centers. Together with the highly successful media business of its parent company, PCCW Limited, HKT offers innovative media content and services across the PCCW Group’s unique quadruple-play platforms – fixed-line, broadband Internet access, TV and mobile. Employing approximately 16,300 staff, HKT is headquartered in Hong Kong and maintains a presence in mainland China as well as other parts of the world. The share stapled units of the HKT Trust and HKT Limited are listed on The Stock Exchange of Hong Kong Limited (SEHK: 6823). HKT Trust and HKT Limited annual report 2013 1 SIGNIFICANT EVENTS IN 2013 JANUARY JULY HKT offers a series of industry HKT completes its 4G LTE network A new 3,000 sq. ft. HKT Showcase specific solutions to promote ICT with 1000Mbps optical fibers along at PCCW Tower opens its doors for adoption among SMEs in Hong major MTR lines. commercial customers. Kong. PCCW Global and Vietnam Introduces Hong Kong’s first HKT’s Commercial Customer Posts and Telecommunications 1000Mbps Wi-Fi service at a Services wins the prestigious Group sign a Memorandum of shopping mall in Mongkok.
    [Show full text]
  • “Now E”, a Brand New One-Stop Entertainment OTT Platform Easy • Entertainment • Everywhere
    PCCW Media launches “Now E”, a brand new one-stop entertainment OTT platform Easy • Entertainment • Everywhere PCCW (SEHK:0008) – HONG KONG, May 17, 2018 – PCCW Media, a leading pan-Asia entertainment and media company, introduces Now E, a one-stop entertainment OTT platform with international and Asian dramas and movies, and world-class sports events, for viewers especially the Millennials to enjoy their favourite content anytime, anywhere with no strings attached. Now E teams up with leading and exclusive content partners including HBO, MOViE MOViE, Now Baogu, Viu, and top international studios^, offering thousands of hours of premium content ranging from Hollywood blockbusters, US dramas, Asian movies and dramas, and variety shows. Also, sports fans can catch live action of world-class sports content on the same app, including the upcoming 2018 FIFA World CupTM and many more to come. Users can also access the latest Hollywood and Asian blockbusters and concerts on a pay-per-rent basis in July. Now E will be available for download on Apple App Store and Google Play later this month. Each user can register up to five devices*, enjoy video viewing with two concurrent streams, and Airplay/Chromecast to TV. Now E can be accessed via smartphone, tablet, PC and the newly introduced Now E Android TV Box. The Now E box is the first Google Android TV box offered by Hong Kong operator and will be first available through The Club, HKT’s unified loyalty and rewards program, as well as HKT and CSL Mobile retail outlets, enabling users to enjoy on TV screen their favourite content and download favourite games and TV apps from Google Play.
    [Show full text]
  • NETVIGATOR Broadband Service Guide
    NETVIGATOR Broadband Service Guide About this Service Guide This NETVIGATOR Broadband Service Guide provides further information relating to NETVIGATOR Service (which includes NETVIGATOR Broadband and Fiber-To-The-Home Broadband Services), the Service Plans and options in your NETVIGATOR Application. Please read this Service Guide carefully as the Service entitlements, eligibility criteria and other important information applies to the Services, now TV services and the optional services you may additionally subscribe under your NETVIGATOR Application. All capitalized terms used in this Service Guide shall have the same meanings ascribed to them in the General Conditions and the applicable Special Conditions, unless the context may otherwise require or unless specified otherwise in this Service Guide. PART I Important Information Service Providers – As applicable for the service(s) subscribed to as set out your NETVIGATOR Application Hong Kong Telecommunications (HKT) Limited (“HKT”) provides all telecommunications Services (other than PCCW mobile Service) upon the terms of your Application, this Service Guide, and the General Conditions of Telecommunications Service (Consumer Customers) (available at www.pccw.com/Terms+of+Use) (the “General Conditions”) and the applicable special conditions (if any). The Special Conditions of NETVIGATOR Broadband Service for Consumer Customer are available at http://cs.netvigator.com/tnc_e.html. HKT provides certain non-telecommunication Services (including snaap! and F-Secure Safe Anywhere services) upon the terms of your Application, this Service Guide, and HKT General Conditions of Service (available at http://cs.netvigator.com/tnc_e.html) and the applicable special conditions (if any). The Special Conditions of snaap! and F-Secure Safe Anywhere services are available at http://cs.netvigator.com/tnc_e.html.
    [Show full text]
  • Annual Report 2017 1 CORPORATE PROFILE (CONTINUED)
    CONTENTS 1 Corporate Profile 3 Statement from the Chairman 4 Statement from the Group Managing Director 8 PCCW in Numbers 10 Significant Events in 2017 12 Awards 16 Key Figures 17 Board of Directors 24 Corporate Governance Report 40 Management’s Discussion and Analysis 51 Financial Information 216 Investor Relations A1 Appendix – Environmental, Social and Governance Report CORPORATE PROFILE PCCW Limited is a global company headquartered in Hong Kong which holds interests in telecommunications, media, IT solutions, property development and investment, and other businesses. The Company holds a majority interest in the HKT Trust and HKT Limited, Hong Kong’s premier telecommunications service provider and leading operator in fixed- line, broadband and mobile communication services. HKT meets the needs of the Hong Kong public and local and international businesses with a wide range of services including local telephony, local data and broadband, international telecommunications, mobile, and other telecommunications businesses such as customer premises equipment sale, outsourcing, consulting, and contact centers. PCCW also owns a fully integrated multimedia and entertainment group in Hong Kong, PCCW Media. PCCW Media operates the largest local pay-TV operation, Now TV, and is engaged in the provision of OTT (over-the-top) video service under the Viu brand in Hong Kong and other places in the region. Through HK Television Entertainment Company Limited, PCCW also operates a domestic free television service in Hong Kong. Also wholly-owned by the Group, PCCW Solutions is a leading information technology outsourcing and business process outsourcing provider in Hong Kong and mainland China. In addition, PCCW holds a majority interest in Pacific Century Premium Developments Limited, and other overseas investments.
    [Show full text]
  • NETVIGATOR Broadband Service Guide
    NETVIGATOR Broadband Service Guide About this Service Guide: This NETVIGATOR Broadband Service Guide provides further information relating to NETVIGATOR Service (which includes NETVIGATOR Broadband and Fiber-To-The-Home Broadband Services), the Service Plans and options in the NETVIGATOR Application. Please read this Service Guide carefully as the Service entitlements, eligibility criteria and other important information applies to the Services and now TV services, MOOV.hk services, now Sports Online or MEDIA.now.com.hk services you may additionally subscribe under your NETVIGATOR Application. All capitalized terms used in this Service Guide shall have the same meanings ascribed to them in the General Conditions and the applicable Special Conditions, unless the context may otherwise require or unless specied otherwise in this Service Guide. PART I Important Information Cancellation Charges (if any) specified for all such Services, now TV your now TV service and/or New Media services may also be terminated at Service Providers (only applicable to the service services, New Media services, optional services and optional premiums (as the same time. subscribed to in your NETVIGATOR Application) applicable) and any prepayment will not be refunded to you. You may contact ■ MODEM SHARING WITH OTHER PCCW TELECOMMUNICATIONS ■ Hong Kong Telecommunications (HKT) Limited ("HKT") provides all our customer service hotline to obtain the termination request form for the SERVICES: If the same Modem is shared between your NETVIGATOR telecommunications Services (other than PCCW-HKT mobile service) upon Services, now TV services, New Media services, optional services and Broadband Service/now TV service/eye Multimedia Service/PCCW Home the terms of your Application, this Service Guide, the General Conditions optional premiums you wish to terminate.
    [Show full text]