NETVIGATOR Application And
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Do not pay cash to a sales person outside of a designated HKT Shop CONSUMER NETVIGATOR APPLICATION - PT FORM ID: PCDA THINGS TO KNOW BEFORE YOU BUY 1. Your Application and Service Guide set out the NETVIGATOR Services and/or Extra Services, now TV services and New Media services to which you have subscribed ("Services"), the applicable charges including your monthly charges for the Services as well as usage based and administrative and other charges which are payable in certain circumstances (such as for installation, moving and lost equipment), and the legal entity or entities responsible for providing those Services. Additional information about your Services and our shop addresses can be found on our website at http://www.hkt.com, http://nowtv.now.com/ (for now TV), http://now.com (for New Media services) or our Consumer Service Hotline at 1000. 2. Your Commitment Period (if any) for the Services is described in your Application in Section B. You can terminate your subscription to any Services within the Commitment Period by giving us not less than 30 days' prior written notice (or one day in advance for any New Media services). If you terminate before the expiry of the Commitment Period, you will have to pay the Early Termination Charge described in Section G below (unless a cooling-off period is applicable), and (where applicable) compensate us for the value of any premium received by you. If you terminate your NETVIGATOR Services, your subscription to any now TV services and New Media services will also be terminated at the same time. 3. When the Commitment Period of now TV services or New Media services expires, we will continue to provide them on a month-to-month basis at the same monthly rate. If you are on an automatically-renewed contract or a Month-to- Month contract for New Media services, you may terminate your subscription at least one day before the last day of a billing month. You may terminate your subscription to any New Media services through online account management at the respective New Media services' websites or the above hotline. 4. We may amend or terminate your Contract or content at anytime, but if it causes you material disadvantage or if it results in an increase in your monthly charges (other than IDD or roaming services), you have a right to terminate your Contract without incurring any early termination charges or cancellation charges. If the same modem is used for your NETVIGATOR , now TV and/or eye Service(s), you may notice an impact on your broadband speed when any two or more of these three Services are used at the same time. The quality of any New Media services is dependent on the quality of your internet connection, bandwidth/network quality and stability. Your personal computers and/or smartphones must meet the basic system requirements as set out in the service websites. 5. PCCW Media Limited ("PCCW Media") has signed an exclusive agreement to broadcast the Barclays Premier League from 2013/2014 - 2015/2016 for three seasons. The "Important Information" section of your Service Guide contains other important terms of your Contract with us. Important now TV information including now player (where applicable) is set out in Part II, Section E and important information relating to New Media services (including service websites, technical requirements, geographical coverage, free mp3 downloads) is set out in Part II, Section F of your Service Guide. SECTION A CUSTOMER DETAILS New Customer Existing NETVIGATOR Customer @netvigator.com/hkstar.com Existing now TV Customer Existing eye Customer Account No.: Full Name: Mr Ms Family Name: Given Name: Date of Birth: HKID/Passport No: (dd/mm/yyyy) Veried Mobile No: Fixed Line No: HKT NETVIGATOR Broadband Login ID & E-mail Address Registration My new NETVIGATOR Broadband Login ID / E-mail address preference is : @netvigator.com Service Installation Address: Flat/Room Floor Block Building / Estate Street District Installation Contact No HK KLN NT Others: Billing & Correspondence Address: (if different from above) Hong Kong Telecommunications (HKT) Limited www.netvigator.com POF Boxla 320t/R GPOoo Hongm Kong Tel +852 2888 2888 Fax +852 Fl o2877or 8877 Block Building / Estate Street District HK KLN NT Others: Email Address (if different from NETVIGATOR address above): SECTION B CONTRACT TERM Commitment Period: months Commitment Extension: months Total Commitment Period : months Target Installation Date: (dd/mm/yyyy) Timeslot am pm whole day other: SECTION C SERVICE PLAN (SEE THE NETVIGATOR SERVICE GUIDE FOR SERVICE PLAN DETAILS) Bandwidth Specications: M Charges Monthly Rate within Commitment Period Month-To-Month Rate Fiber-to-the-Home Plan Basic Plan SECTION D EXTRA SERVICES Wireless Broadband Home Wireless Service (For Existing User only) Fiber-to-the-Home Plan HK$ HK$ Basic Plan HK$ HK$ csl Wi-Fi service (Single Device Plan) HK$13 HK$28 uHub plus Service uHub plus upgrade to 25GB HK$13 HK$28 uHub plus upgrade to 50GB N/A HK$480 (Annual Fee) uHub plus SuperPack (For Existing User only) W Basic Plan HK$ HK$ h i t e Fiber-to-the-Home Plan HK$ HK$ c o Home Networking Wireless Service p y t o Home Networking Wireless Service Pack HK$ HK$ C S Home Networking Wireless Service Pack (Lite) HK$ HK$ Home Networking Wireless Service HK$ HK$ Anti-Virus R e d F-Secure Safe Anywhere Service (No. of Licence Key(s): ) HK$ HK$ c o HKT atHome Service p y t o HKT atHome IT Care Lite Plan HK$ HK$198 S a HKT atHome IT Care Plan HK$ HK$488 l e s HKT atHome IT Care Plus Plan HK$ HK$828 SECTION E now TV SERVICES Y e Starter Pack + Special Bonus Pack + Special Pack HD Connection Service l l o Pack Super HD Connection Service HK$ w HK$ c o Decoder box fee waived p y t o C u s t Hong Kong Telecommunications (HKT) Limited www.netvigator.com o m PO Box 320 GPO Hong Kong Tel +852 2888 2888 Fax +852 2877 8877 e r NETVIGATOR Broadband Application 01052015E-VIP Page 1 of 2 © 2015 Hong Kong Telecommunications (HKT) Limited FORM ID: PCDA Charges SECTION F NEW MEDIA SERVICES (available on monthly contract only) Monthly Rate within Commitment Period Month-To-Month Rate MOOV – MOOV Unlimited N/A HK$49 MEDIA.now.com – MEDIA Unlimited N/A HK$59 SECTION G ADDITIONAL CHARGES Installation Service Fee One-off HK$__________ (applicable to specic residential buildings and specic Fiber-to-the-Home Monthly Plans) 24-month Installment HK$__________ per month (applicable to specic residential buildings and specic Fiber-to-the-Home Monthly Plans) HK$__________ (for Basic Plans) HK$__________ (extra installation service fee, applicable to specic address only) Activation Service Fee HK$__________ Early Termination Charge Monthly Rate x (remaining months of the Commitment Period) Moving Charge (applicable for change of address only) If you move an Installation Service Fee or Activation Service Fee will be payable (the amount payable depends on your new address). Reconnection Charge (applicable only if service has been suspended due to breach of contract (e.g. non-payment of charges)) HK$200 Administrative Charges - Charges for loss or replacement of Equipment can be viewed at http://www.netvigator.com/general_charges/eng Other additional charges for package or bundled services are set out in the Service Guide SECTION H PAYMENT & AUTHORISATION Subscribers who provide their passport numbers when applying the service must settle all charges by credit card. A. CREDIT CARD PAYMENT AUTHORISATION & CARDHOLDER'S SIGNATURE VISA Card Master Card American Express Cardholder Name: (in English) Credit Card No.: veried Expiry Date: MM YY Must be more than 3 months after Application Date I will pay the charges and any Deposit by credit card and I will make a prepayment of the rst month's Monthly Charge upon signing this Credit Card imprint here Application which will be offset against my rst monthly bill (unless this Application is signed during an unsolicited visit to my home, in which case no prepayment is required). All charges and any Deposit payable shall be charged to the above credit card account until I tell you not to do so. Any dispute regarding amounts paid through the credit card must be made within 15 days from the date of the relevant bill. If I do not do so, I waive any claim against you. 3rd party credit card payment (must complete and submit separate "Credit Card / Bank Autopay Payment Authorisation Form" at the same time). X B. CASH PAYMENTS (e.g. PPS, ATM, through 7-11 or Post Ofce, etc) I will pay the charges and any Deposit in cash and will make a prepayment of: HK$800 - private housing customer ( to be collected by Field Service Technician (for Basic Plan subscription only)) upon signing this Application which will be offset against my monthly bill (unless this Application is signed during an unsolicited visit to my home, in which case the amount will be collected by Field Service Technician during installation). Cash Account No.: C. BILL By Email (free and will be sent to your NETVIGATOR email address unless a non-NETVIGATOR email address has been specied for billing in Section A above) Paper Bill (HK$20 per month will be charged and a paper copy will be sent to your Service Installation Address unless a billing address has been specied in Section A above) SECTION I The Club and My HKT I apply to register as a user of The Club and My HKT (managed by Club HKT Limited and HKT CSP Limited respectively) and agree to their respective terms and conditions and Privacy Policy Statements which are accessible through https://www.