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Netvigator Application Confidential

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Netvigator Application Confidential Do not pay cash to a sales person outside of a designated HKT Shop CONFIDENTIAL CONSUMER NETVIGATOR APPLICATION FORM ID: PCDRE THINGS TO KNOW BEFORE YOU BUY 1. Your Application and Service Guide set out the NETVIGATOR Services, Extra Services and/or Now TV services to which you have subscribed ("Services"), the applicable charges including your monthly charges for the Services as well as usage based and administrative and other charges which are payable in certain circumstances (such as for installation, moving and lost equipment), and the legal entity or entities responsible for providing those Services. Additional information about your Services and our shop addresses can be found on our website at http://www.hkt.com, http://nowtv.now.com/ (for Now TV services), or our Consumer Service Hotline at 1000. 2. Your Commitment Period (if any) for the Services is described in your Application in Section B. You can terminate your subscription to any Services within the Commitment Period by giving us not less than 30 days' prior written notice. If you terminate before the expiry of the Commitment Period, you will have to pay the Early Termination Charge described in Section E below (unless a Cooling-off Period is applicable), and (where applicable) compensate us for the value of any premium received by you. If you terminate your NETVIGATOR Services, your subscription to any Now TV services will also be terminated at the same time. 3. When the Commitment Period of Now TV services expires, we will continue to provide them on a month-to-month basis at the same monthly rate. 4. We may amend or terminate your Contract or content at anytime, but if it causes you material disadvantage or if it results in an increase in your monthly charges (other than IDD or roaming services), you have a right to terminate your contract without incurring any early termination charges or cancellation charges. If the same modem is used for your NETVIGATOR, Now TV and/or G service(s), you may notice an impact on your broadband speed when any two or more of these three services are used at the same time. Your personal computers and/or smartphones must meet the basic system requirements as set out in the service websites. 5. PCCW Media Limited has the rights to broadcast all the La Liga matches in Hong Kong from 2015/2016 - 2017/2018 for three seasons. Bundesliga is provided by FOX Sports and the channel content is subject to change. For the live and broadcasting details for 2016/2017-2018/2019 seasons of the Premier League, according to our agreement with LeSports, Now TV will broadcast ALL the matches that are broadcast by LeSports on 10 dedicated channels, and availability of these channels are subject to coverage at customers' Now TV installation address. Details will be announced later. All match schedules and broadcasting channels are subject to the organizational announcement. The "Important Information" section of your Service Guide contains other important terms of your Contract with us. Important Now TV information including Now player (where applicable) is set out in Part II, Section D and important information relating to New Media services (including service websites, technical requirements, geographical coverage) is set out in Part II, Section E of your Service Guide. 6. If you move our Services out of Public Housing, your charges will be changed to the current charges for the same Services at private housing. 7. If you subscribed to an Upgrade Pack, monthly charges for your NETVIGATOR Services shall be increased by the amount as set out in your Application. The Commitment Period (if any) under your existing NETVIGATOR Contract will remain in place, and you will also be subject to the Commitment Period for the Upgrade Pack. SECTION A CUSTOMER DETAILS Existing Customer only @netvigator.com / hkstar.com Full Name: Mr Family Name: Given Name: Date of Birth: Ms dd/mm/yyyy HKID/Passport No: Verified Mobile No: Fixed Line No: HKT SECTION B CONTRACT TERM Commitment Period: months Target Installation Date (dd/mm/yyyy) (if applicable): Timeslot Basic Plan: 10am-1pm 2-4pm 4-6pm 6-8pm 8-10pm am pm whole day 6-10pm Fiber-to-the-Home Plan: am pm whole day 6-10pm Target Commencement Date: (dd/mm/yyyy) SECTION C SERVICE PLAN (SEE THE NETVIGATOR SERVICE GUIDE FOR SERVICE PLAN DETAILS) Bandwidth Specifications: Charges NETVIGATOR SERVICES Monthly Rate within Month-to-Month Rate (See the NETVIGATOR Service Guide for details, if applicable) Commitment Period (For reference only) Basic Plan Special offer: HK$_____________ HK$_____________ Monthly Charge of the_____________ month(s) of (The above Month-to-Month Rate applicable after the Commitment the Commitment Period will be waived. Period is for reference only. Our latest prevailing Month-to-Month Rates Fiber-to-the-Home Plan are available at http://www.netvigator.com/eng/pages.php?url=lp_public) Upgrade Pack Upgrade Pack with Home Networking Super Pack For Upgrade Pack: Monthly Charges paid for NEVIGATOR Services under your existing Contract after Premium Packages: any rebate/premium payment (can be viewed at cs.netvigator.com “My Plan”) Wellcome Coupon(s) HK$____________________________ Mobile service with Tap & Go NFC SIM Card x 1 Panasonic nanoe Mini Generator (Recommended Retail Price HK$1,480) + additional HK$ Origo 47” Tower Fan (TF-146L)(Recommended Retail Price HK$798) Other (Specify) _____________________ HK$ ___________ Extra Service (if applicable) Now One 4K UHD All-in-One Set Top Box Plan details: 30M NETVIGATOR Basic Plan to 500M NETVIGATOR Fiber-to-the-Home service 1000M or above NETVIGATOR Fiber-to-the-Home service HK$36 /mth (Commitment Period: 24 months) HK$0 /mth (Commitment Period: 12 months) (Post-Commitment Period Month-to-Month Fee: HK$0) (Post-Commitment Period Month-to-Month Fee: HK$0) Now 500GB Hard Disk Drive Hard Disk (Recommended Retail Price: HK$699) One-off Charge: HK$499 SECTION D Now TV SERVICES BUNDLE (Subject to sharing the same modem with the NETVIGATOR Services provided hereunder. Please see the Service Guide for details.) Continue to use My Starter Pack + Selected Entertainment Pack on a monthly basis No additional charge; Starter Pack + Bonus Pack + Special Pack Decoder box fee waived TV Channel Bundle HD Connection Service Service Plan: Now HDD PVR (TV Recording) Service HK$________________________ Continue existing TV Channel Bundle HK$ _______________ is enable (Only available to Now 500 (Monthly Rate within Commitment ( 1 Channel 2 Channels 3 Channels) on a monthly basis Waived GB Hard Disk Drive customers) Period) Pack Waived Upgrade Now TV Decoder (Only available to customers with Now TV decoders (model- 5218/5212)) Please refer to the "Special Terms and Conditions" set out in Section C of Part II of your Service Guide for the Month-to-Month Rates after expiry of your Commitment Period. SECTION E ADDITIONAL CHARGES FOR NETVIGATOR SERVICE Installation Service Fee HK$380* (Standard charge HK$680, for Basic Plans) * except for specific residential addresses HK$680* (Standard charge HK$680, for 100M or 30M Basic Plans / Fiber-to-the-Home Plans / Upgrade pack) White copy to CS Red copy to Sales Yellow copy to Customer HK$1,800 (Applicable to 10G Fiber-to-the-Home Plan) Activation Service Fee HK$380* (Standard charge HK$680, for Basic Plans) * except for specific residential addresses HK$680* (Standard charge HK$680, for 100M or 30M Basic Plans / Fiber-to-the-Home Plans / Upgrade pack) HK$1,800 (Applicable to 10G Fiber-to-the-Home Plan) Early Termination Charge Monthly Rate within Commitment Period x Remaining months of (Less than one (1) month will be deemed to be one (1) full month for calculation purpose) the Commitment Period Moving Charge (applicable for change of address only) If you move our Services out of Public Housing / Home Ownership If you move an Installation Service Fee or Activation Service Fee will be payable Scheme / Sandwich Class Scheme estate (“Public Housing”) within the (the amount payable depends on your new address). Commitment Period, the Charge will be changed to the current Charge for the same service at private housing from next bill run. Reconnection Charge (applicable only if service has been suspended due to breach of contract (e.g. non-payment of charges)) HK$200 Application Cancellation Charge HK$100 Administrative Charges - Charges for loss or replacement of Equipment Can be viewed and downloaded at http://www.netvigator.com/general_charges/eng Other additional charges for package or bundled services are set out in your Service Guide NETVIGATOR Broadband Application 01092016E Page 1/2 © 2016 Hong Kong Telecommunications (HKT) Limited CONFIDENTIAL FORM ID: PCDRE SECTION F PAYMENT & AUTHORISATION CREDIT CARD PAYMENT AUTHORISATION & CARDHOLDER’S SIGNATURE Credit card imprint here VISA Card Master Card American Express Cardholder Name (in English) : Credit Card No: Verified Expiry Date: MM YYYY Must be more than 3 months after Application Date I will pay the charges and any Deposit by credit card and I will make a prepayment of the first month's Monthly Charge upon signing this Application which will be offset against my first monthly bill (unless this Application is signed during an unsolicited visit to my home, in which case no prepayment is required). All charges and any Deposit payable shall be charged to the above credit card account until I tell you not to do so. Any dispute regarding amounts paid through the credit card must be made within 15 days from the date of the relevant bill. If I do not do so, I waive any claim against you. 3rd party credit card payment (must complete and submit separate “Credit Card /Bank Autopay Payment Authorisation Form” at the same time) X SECTION G The Club and My HKT As a customer of the services you have subscribed to under this Application ("Services"), you will automatically become a member of The Club and an user of My HKT service ("My HKT") (provided and managed by Club HKT Limited and HKT CSP Limited respectively, both of which are subsidiaries of HKT Limited), if you have not already registered.
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