october 2013
The Africa Connection 02
Africa personal accessible reliable 03 executive Letter 02 by Jan Willem de Braal 05 The NileDutch Story 1,000 sailings strong in Europe
07 regional News First call at Xiamen, China Expansion of European out ports
09 feet on the Street Introducing our Branch Office NileDutch Antwerp
11 introducing our e-Services On board and on our way to a new online presence
13 our New Build Vessels The art of shipbuilding. Constructing four new NileDutch vessels one step at a time
14 WEWA 1000th event Celebrating in style
17 customer Story Golden Harvest - South Africa
19 project Cargo Out of Gauge shipments
20 regional News NileDutch France Cycling in Antwerp E-mail system changes New NileDutch agent in Turkey
23 person in the Picture Chasing your dreams with Joao Nascimento
25 Guest Story The future of Africa
27 looking to the future The NileDutch Agency Meeting 2013
29 contact Details
31 sneak Peek at Issue 3 Cover picture taken in the Port of Lobito, Angola; Francisco Ingles. Picture on page 2 and 3 taken in the countryside outside Durban, 31 Contributors South Africa. 03
jan willem de braal !
Dear Friends,
Welcome to issue two of The Africa Connection. Or would Plus, an interview with Joao Nascimento, Branch Manager you prefer Bienvenue dans le numéro 2, Bem-vindo à ediçao NileDutch Portugal, a glimpse into the activities of NileDutch 2 or 欢迎来到第2期? That’s right: The Africa Connection is Antwerp and a customer story from South Africa that high- now available in English, French, Portuguese and Chi- lights the importance of flexible planning. nese, connecting even more people around the world with Africa. I would like to take this opportunity to thank everyone who has contributed to the magazine, including Pieter Kotze, Import Issue two is full of milestones. We have just had our 1,000th and Export Trader, Golden Harvest and Gail Rushin, Director, sailing from Europe to West Africa, so it’s a perfect time to look African Logistics and Shipping International, Bart Henau and back on how NileDutch has evolved since our first sailing in my fellow NileDutchers: Johan de Graaf, Mark Kraaijenbrink, 1984. And, as you would expect from us, we celebrated this Manuella Maes, Joao Nascimento and Larissa N’gbo. with a great party. Lastly, I cannot believe the number of positive comments and Our two-yearly Agency Meeting, held in Rotterdam in May, messages that we’ve received about the first issue. Thank you was another milestone. Covering our strategy for the next all for your words of support and encouragement! We love to few years as well as brainstorming about potential service hear from you, so don’t hesitate to get in touch improvements and expansions, the Agency Meeting plays an ([email protected]). important role in shaping our future. Please enjoy reading The Africa Connection and doing busi- If that’s not enough, this issue also includes: the launch of ness with NileDutch! the new NileDutch website, an update about the four new NileDutch vessels and an important upgrade of our email sys- tems. 04
1,000 sailings strong in Europe
Where were you in 1984, 1991 and 2003? These may sound like random points in time, but not for NileDutch. We were busy celebrating mile- stones: the 1st, the 100th and the 500th sailings between Europe and West Africa. As the 1,000th sailing has just unloaded its cargo, let’s look back at how shipping with NileDutch has evolved over the years. The NileDutch 05
Story Larissa N’gbo !
Sailing 1,000 Date: March 2013 - Vessel: Natalie Schulte 11000A and 11000Z
Spring this year saw NileDutch pass a real milestone: our 1,000th sailing between Europe and West Africa left Antwerp for its southbound journey. Loaded with containers and out of gauge cargo (OOG – see page 18), the vessel took 22 days to arrive in Angola.
While at first glance, shipping containers don’t seem as chal- lenging as the types of cargos that we handled at the previous milestones. But it’s not as straightforward as the outward ap- pearance of a standard TEU suggests. Getting the best balance MV “NDS Atlantic” - 100/91 - Hamburg - 9th October 1991 of weight, commodities, origins and destinations isn’t always easy, especially when it is being combined with OOG cargo. And, thanks to our weekly sailing schedule, volumes are a lot higher now. Sailing 500 Date: May 2003 - Vessel: NDS Prodigy Technology has transformed the office-based side of shipping: from requesting price estimates and sailing schedules before We had got stacking normal and unusual cargos down to an art placing a booking to filing B/Ls and tracking containers as they form on our RoRo vessels, and our Operations team seemed to are transported around the world. Essential daily tools include have developed a sixth sense about the best way to load over email, telephones, the ERP system and EDI, all of which are 2,000 pieces of cargo onto a vessel so that it was physically now fully used by most West African ports. impossible to squeeze anything else on board (apart from an escaping NileDutcher – see box on page 06). And some things have remained unchanged from our first sail- ing. We remain connected to our customers, to Africa and to Communication had come on leaps and bounds between our each other. We continue to take pride in our work and are mo- 100th and 500th voyage. Email was making communication eas- tivated to find a solution to any issue that might crop up. We ier, and electronic documentation had reduced the amount of happily work together as one huge family. paper couriered around the world.
We also continue to strive to improve the service we offer our customers, as can be seen in the increases in origins and des- tinations (including inland destinations) served, the larger vol- umes handled, the newly implemented and strengthened struc- tures and the improvements in our reliability figures. larissa n’gbo Between 2003, our 500th sailing, and our 1,000th sailing earlier With a long background in shipping, this year, we changed our fleet to consist of container vessels Larissa N’gbo joined NileDutch in 1999. only. During the same period, our business underwent a huge She spent many years focusing on the processes and procedures within the company before joining the Com- expansion with the start of routes from South Africa, South East munications department as a dedicated team member five years ago. Asia, South America and China. It was definitely an exciting time for us. 06
We were still NDS in those days and our global agency network had just been established, managed centrally from Rotterdam, even though the Dutch port of call was Amsterdam! Little did we know that West Africa was just entering a period of rapid growth. Ciska Kamta - Celebration of Voyage 100 The Hague, The Netherlands Sailing 100 Date: October 1991 - Vessel: NDS Atlantic Sailing 1 Back in 1991, NileDutch vessels left port every three to four Date: September 1984 - Vessel: Le Mans weeks piled high with containers, vehicles, break bulk and, oc- casionally, even a tug boat or luxury yacht. The NileDutch offic- A sunny morning in September 1984 saw Wim van Aalst and es – the Head Office and an agency in Rotterdam and another Jan Jongschaap at the port of Rotterdam finalising everything office in Antwerp – managed everything. before the departure of the first sailing to West Africa. The Le Mans, a chartered vessel, was full of cars bound for West Africa Paperwork and documentation was very different too. Even before it returned with sawn timber, coffee and cocoa. Over 30 with a computer on every desk, the documentation was done years later these export cargos remain important for NileDutch, by hand before multiple copies were made (several for customs, but the volume of cars and other vehicles has reduced with the one for the port of origin, one for the shipper, one for NileDutch, expansion of our container cargo. …). Communication was by phone, by telex, by letter or in per- son, but it was not as frequent as it is now: for example, we had Most of our customers had heard of NileDutch (or NDS as it NileDutch Angola on the phone just a couple of times per week. was in those days) by word of mouth, showing how important our personal approach has always been to our company. While some large customers shipped with NileDutch, there were also a lot of private individuals shipping vehicles to West Looking back over the last 1,000 sailings, we are proud to say Africa, which led to frequent queries about the location of “a red that the hands-on personal contact and flexibility that were so car”, which could have been any of the 400 red cars on board important during our past continue to form the foundation of and sometimes turned out to be yellow or blue or green. our business today.
Marinus van den Berg: The Dutch 007?
“In 2003, the WEWA route included San-Pédro, Ivory Coast a well-timed telex, I managed to escape the violence on the and that’s where I was at the time of the 500th WEWA. There NileDutch vessel that was waiting for me in port. I think it’s prob- had been some reports of incidents between the government ably a bit late for me to apologise for any delivery delays caused and the rebels, but my trip and my customer visits continued as by the vessel waiting for me.
regional news continues on page 20 & 21 Regional 07 NEWS First call at Xiamen, China
William Li and Jean-Francois Laubel !
On April 20th, the NileDutch Guang- The port of Xiamen is divided into two main container terminals: Haitian and Hairun, both of which are run by the Xiamen Haitian zhou (30167A) was the first NileDutch Container Terminal Ltd. NileDutch will use the Haitian terminal with its 7 berths (total 1,510 m long and >12.2 m depth). In vessel to call at the port of Xiamen. addition to being a major Chinese port, the port of Xiamen also receives frequent feeder shipments from Fuzhou, a port ap- Xiamen will now be a regular port of proximately 250 km away. call for vessels travelling between The addition of Xiamen to the Asian route means that NileDutch Tianjin and West Africa. now offers full coverage of the Chinese coast. NileDutch re- mains the only carrier to offer direct transportation from China to West Africa, calling at Durban (25 days), Pointe Noire (37 days), Luanda (39 days) and Namibe (49 days). Expansion of European out ports
Manuella Maes !
The Europe to West Africa trade con- • UK and Ireland – Ireland is currently our largest out port origin, with the UK experiencing a large growth over the last tinues to grow with an almost week- six months. ly service on large vessels (minimum • Spain and Italy – our out ports systems here are in the pro- cess of being fine-tuned. 2,500 TEUs) that calls at four main • Scandinavia, Germany, Poland and Czech Republic – our out ports in these countries are being optimised with sever- ports in Europe (Antwerp, Le Harve, al interesting deals being discussed. • Turkey – we have high expectations for Turkey (see regional Leixoes and Lisbon) before heading news on page 21). to West Africa. So far our out ports efforts have been a huge success, grow- ing from ad hoc requests to over 10% of our cargo in just 12 To help our service grow further, we have started to focus more months. Thank you to everyone who has helped to make this on out ports across Europe: a success.
regional news continues on page 20 & 21 08 Introducing our Branch Office: NileDutch Antwerp
Becoming a Branch Office is a big step for any office, especially when located so close to the Head Office. With the creation of a Branch Office in Antwerp, the focus in Europe moved 100 km from Rotterdam to Antwerp.
› Antwerp, Belgium Feet on 09 the street
“Becoming a NileDutch own office was a fantastic step for us in Antwerp. Even though we have always been part of the NileDutch family, this felt as if Head Office was confirming our worthiness to use the NileDutch name,” says Manuella Maes, Director Europe of NileDutch, in Antwerp. “And then they announced that we would become the European Regional Office, which was really great news. It’s been three years now and the whole Antwerp team, and what a team it is, still feels so enthusiastic about delivering results that lives up to our new status.”
“I can’t speak highly enough of the team that we have in Ant- werp. Their drive, spirit and motivation are evident in everything they do,” explains Manuella. “We have always been a tightly knit group and I’m proud to say that it hasn’t changed even though the team has grown dramatically in such a short time. Manuella Maes New staff members have integrated easily, each becoming an important link in the chain that provides our customers with accurate, correct and timely services.”
… the team that we have “It gives us the opportunity to react quicker and better to our customers’ requests as we have a deeper involvement in the in Antwerp. Their drive, spirit shipping line itself, while still maintaining excellent, personal and motivation are evident in relationships with our customers. You could say it’s the best everything they do. of both worlds.” Three years ago NileDutch Antwerp moved to their current location in Antwerp’s ‘t Eilandje neighbourhood with just 11 Since the creation of NileDutch in Antwerp, the Head Office has team members. Since then, the team has more than doubled increasingly transferred front and back office tasks to Antwerp, to 23. “And with the recent extension to our office we’re ready such as trade management, container logistics and finance for the team to grow to 43 people,” laughs Manuella (see issue controls. This is in addition to their responsibilities as an own one for details of the office expansion). office (booking cargo, visiting and listening to customers, pre- paring accurate documentation, customer relations, etc.) for “While the change to Branch Office is a huge milestone for the the Benelux and Germany, including the busy Port of Antwerp, team in Antwerp, I believe customers have only noticed pos- a major European transshipment hub. itive changes. We have always taken pride in the knowledge and expertise of our commercial team as well as in the quality “As a NileDutch office, we always had a close working rela- of our customer service, and that hasn’t changed,” concludes tionship with the office in Rotterdam. Now, as a Branch Office, Manuella. “Our customers know us to be a dedicated, enthu- I feel that our relationship is more balanced, more open,” re- siastic team, firmly focused on Africa. We have worked hard to flects Manuella. get here, but we are still ambitious for the future.” 10
On board and on our way to a new online presence
Planning business trips, choosing a restaurant, checking train times, keeping up to date with the latest (industry or celebrity) news, order- ing our weekly shopping, catching up with old friends on social media … we all do so many things online now. That’s why NileDutch has up- dated and expanded its online pres- ence by launching a new website with e-Services.
› Dorothy Chen, Documentation Clark, Guangzhou, China Introducing our 11 e-Services Rudi vander Eyken !
The old NileDutch website offered customers a lot of informa- tion, but no interactivity and no personal touch. We wanted – and needed – a better platform that reflected our values while providing our customers and stakeholders with a higher level of service. Our starting point was to figure out what our customers and stakeholders required. Which services do they want to have the chance to access online? What information about our offices do they want to have at their fingertips? And, are there any For more information, visit www.niledutch.com other materials that they might find interesting? The construction of our website e-Services Building a complex website that remains user-friendly, is not The e-Services, one of the three main parts of the new website, always an easy task. The construction of our website has uti- will be uploading interactive tools in two main phases. The first lised the skills, knowledge and experience of NileDutchers in phase includes: the ICT, Communications and Operations departments, as well as talents of an external online agency and specialist web de- • Container tracking – a detailed status of your shipment; signer who worked hard to ensure the design was in line with • Port-to-port schedule – enter the origin and destination the overall brand design. to see possible routes and dates between two ports; • Sailing schedules – the full schedule for a route or vessel. The end result is something that we, and the entire website team, are proud of. It incorporates the look and feel of our new While the old website contained a sailing schedule and a corporate brand identity and reflects our brand essentials and Container tracking feature, the new e-Services have been values, while being functional and providing users with a reliable completely re-worked to offer customers additional reliability source of information. 24 hours a day, seven days a week. Coming soon Our offices It’s a fact of life that the internet is constantly changing, and The second important aspect of the new website is the focus NileDutch plans to keep changing too. Keep checking the web- on information from our offices. In addition to contact informa- site to see the second wave of e-Services tools, plus new infor- tion, our offices can keep you up to date with news, the FAQs, mation and news from your local offices and extra input in the local charges and customer stories. media library will be regularly uploaded, including the NileDutch corporate movie and video testimonials Stories, pictures and more from customers and stakeholders. Last, but in no way least, is the brand new media library.
The media library is being filled with stories from customers and stakeholders, image and video material from around the Rudi Vander Eyken world, as well as downloadable materials and information about NileDutch. After 23 years in shipping, including 15 years in ICT, Rudi Vander Eyken joined NileDutch three years ago as Manager Keep checking the website to see if you recognise your local Global Systems. Rudi’s role is to implement important ICT projects and NileDutch contact person, office or destination port in the se- high value systems to provide valuable information to customers and ena- ble NileDutch to handle future growth. lection of images. 12
The art of shipbuilding Constructing four new NileDutch vessels, one step at a time
There is an art to shipbuilding. For a successful vessel – or a master- piece – a combination of creativity, knowledge and experience, with a little good fortune, is needed at every step of the process.
Johan de Graaf
After studying to be a Maritime Mechanical Engineer, Johan joined the Dutch Navy for three years. Since then, he has worked on new buildings, ship maintenance and operational management in the fish- ing industry. Johan joined NileDutch in August 2012 and is in charge of the project management of the new NileDutch vessels. Our New Build 13
VESSELS Johan de Graaf !
From vision to reality Our shipbuilding process started with a vision of the end result: • 75 km: the distance the 165 steel blocks travel by barge what does NileDutch need or want? Is realising our vision feasi- from the shipyard to the dry dock where they are welded to- ble within the available budget or can the budget be increased gether, a process which takes 3.5 months of double shifts. (alternatively, can the vision be scaled back)? Is a new vessel the most realistic and practical solution? • 4.5 months: time required to finish each vessel after it is launched from the dry dock. This includes installing the en- My involvement with shipbuilding projects usually starts at this gines, pumps, equipment and lifeboats. point: turning the vision into reality. It usually takes two years to turn the concept into approved plans, ready for construction, • 2-3 days: length of the sea trial. After successful trials, the and then just over a year for the construction and finishing. vessels will be delivered to us, ready for their maiden voyag- es. We start by defining the requirements of our new vessels. Where and how will they be used? Which features would make them • 20,000 kW: the power of the engine that will drive each of easier and more efficient to use in our markets? Are there any our new vessels. Each vessel will be able to carry 3,500 m3 limitations or restrictions? What is their purpose in our network? heavy fuel oil, 250 m3 marine diesel oil and 300 m3 fresh water. This is in addition to the 18,000 m3 capacity of the The last question is easy to answer: their purpose is to transport water ballast tanks. containers to and from West Africa. This purpose has shaped their entire design, including their dimensions and equipment • 3,510 TEU: the total capacity of each new vessel with to ensure a perfect fit for African conditions without sacrificing 1,530 TEU divided between the six holds and 1,980 TEU on operational efficiency. Planning and designing is followed by the hatch covers. testing and building. • 12,5 m draft: the draft (from waterline to keel) is smaller Facts and figures than usual for a container vessel and the length has been It’s difficult to imagine the scale and complexity of the construc- limited to 224 m making it more suitable for the African ports tion phase without actually seeing it for yourself. These facts it will visit. The beam (width) has been increased to 34.8 m and figures give an impression of what is happening in the ship- to ensure sufficient capacity. yard: • 21: the number of crew members who will live aboard, each • 11,500 tonnes: the quantity of steel required for each ves- with their own cabin and bathroom. sel. Each 10 x 2 m piece of cut steel plate has a thickness and quality determined by its purpose in the vessel. Current status At the moment, the keel laying and further assembly of the first • 3 weeks: the time required to cut all the steel for one vessel. NileDutch vessel has just started in the dry dock, the blocks are being constructed for the second and the steel is being • 165: the number of blocks required for each of our new cut for the third. Delivery of our four new vessels will be spread vessels. Each block can take anything from 2 weeks to 3 between February and September 2014. months to construct, but as several blocks are built in par- allel, this part of the process only takes 5 to 6 months.
• 12,000: the number of people working at the shipyard. This is the total for the 13 new vessels under construction at the Shanghai Shipyard. Date: May 16th, 2013 Location: Van Nelle Fabriek, Rotterdam, the Netherlands 14 Guest list: NileDutchers
Celebrating in style 1000 sailings
Flying the WEWA 1000 flag Welcome drinks from the Golden Europe to Ladies West Africa
1,000 sailings?
• 1,000s of cargo moves Jan Willem de Braal addresses the crowd • 1,000s of customers • 1,000s of containers • 1,000s of km travelled • 1,000s of B/Ls • 1,000s and 1,000s of phone calls and emails Everyone together: NileDutch. The Africa Connection
After all that hard work, it’s time to celebrate! And what better time than after the 2013 Agency Meeting (see page 26-28).
Proud to be a NileDutcher A great night out WEWA 1000th 15 event
Smiles all over Mixing cultures, connecting colleagues Sharing fun moments
Smile for the paparazzi Bubbles for everyone Delicious fruity desserts Delicious delights
Y our recipe for the perfect 1000 WEWA party:
• Over 100 NileDutchers from around Hands in the air! Getting in the NileDutch spirit the world; • Great company; • Delicious food from the Netherlands, Asia, South America and Africa; • Good music to dance to; • And a glass (or two) of champagne.
Singing the night away Recording NileDutch Party 16
Golden Harvest South Africa
What plans do you make? Most people make a lot of plans: from project, career and profession- al plans at work to family, weekend and private plans at home. How often do your plans change?
› Pieter Kotze, Import and Export Trader, Golden Harvest Customer 17 Story
Most people find their plans change and evolve with the circum- “We have had shipments on every NileDutch vessel from South stances around them. But, while this doesn’t stop us from plan- Africa to Angola for the last ten or twelve years,” says Gail ning for the future, it does mean that we need to remember to Rushin, Director, African Logistics and Shipping International. stay flexible enough to deal with unexpected requests, changes “Why do we continue to ship with NileDutch? Well they’re very and problems while still being reliable. knowledgeable, very helpful and very professional.”
In shipping there are so many variables to take into account “Flexibility is essential in an industry like ours,” continues Gail. and to plan around. Different types of cargo have different ship- “And NileDutch perfectly combines flexibility with reliability for ping requirements, some of which are stricter than others. For an overall service that we rely on, day after day. To give one example, foodstuffs from South Africa fall under the Perishable of many examples, just last week there was an issue about a Products Export Control Board (PPECB) regulations that re- booking. A customer had booked two containers and then a quire products to be shipped at specific temperatures in reefer day or two later cancelled them. Then, at the very last moment, containers. Waiting for temperatures to reach PPECB parame- he decided that he actually did need the containers. As it was ters can mean the reefer is one of the last to be loaded. so last minute, there was very little equipment available, but Kevin and his team went out of their way to make a plan to “On practically every sailing there is at least one client with a get us the necessary equipment so we could load those con- problem that we need to fix,” saysKevin Moodley, Branch tainers. The end result was two loaded containers and a very Manager, NileDutch South Africa. “It’s usually something sim- satisfied customer.” ple, but no matter what it is, we do our best to ensure our customer is satisfied with the outcome.” “Unfortunately this type of situation happens from time to time due to the sensitive nature of perishable cargo and the strict Golden Harvest, a South African company specialising in sup- PPECB regulations,” explains Kevin. “It means that while we plying premium quality fresh fruit and vegetable products, is need to be as reliable as possible to ensure that foodstuffs are a satisfied NileDutch customer. “We currently handle 80,000 transported at the best possible time, we also need to remain tonnes of fresh fruit and vegetables per year, of which approxi- flexible enough to deal with any unforeseen situation. It’s a chal- mately 30% is exported to other African countries,” says Pieter lenge, but we enjoy it.” Kotze, Import and Export Trader, Golden Harvest. “Our pro- duce is transported through the African Logistics clearing and “Reliable partners like NileDutch are essential when shipping to forwarding agency and NileDutch.” Africa,” concludes Pieter. “To realise the continent’s full poten- tial, you need partners that you can work with, people you can trust, because Africa is not an easy place to conduct business. NileDutch definitely fulfils the role of our reliable partner.”
Pieter Kotze, Import and Export Trader, Golden Harvest Gail Rushin, Director, African Logistics and Shipping International › Loading the cuve in Antwerp, Belgium 18 Project 19 cargo Manuella Maes !
Out of Gauge shipments
Crane lifting ± 5,5 T (Antwerp, Belgium) Discharging the cuve in Luanda, Angola
NileDutch is proud to be a full con- and discharge the item using our on-board cranes. When they give the green light, we calculate a competitive price based on tainer line, however that doesn’t weight, dimensions and lost container slots. mean we limit ourselves to simply Some of our recent OOG shipments included transporting a transporting containers: we also 22 m long and 6 m wide brewery tank from Antwerp to Luanda for CUCA, an Angolan brewery and one of our major customers take project cargo. (see images). A further two tanks were transported to Libreville a few weeks later.
With the interesting OOG requests that Successfully transporting project cargo, especially Out of are popping up across the world, we look Gauge (OOG) shipments, requires a flexible approach as well as forward to continuing to welcome OOG a good understanding of loading techniques and cargo spec- shipments on-board. ifications.
MANUELLA MAES That’s why for every OOG request we receive, we ask for an image or technical drawing of the item to be transported to en- As Director Europe, Manuella Maes is responsible for the Europe-West Africa sure that we fully visualise the shipping requirements. Then our trade. She is based at the office in Operations department checks that it is feasible to load, carry Antwerp where she also manages the Antwerp team. Manuella has worked for NileDutch for 13 years and has almost 28 years of experi- ence in shipping as a Commercial and Line Manager. NEW
NEW office of NileDutch France office of in Le Havre NileDutch France in Le Havre NileDutch 20 France Luc Geerts !
On July 1st, 2013, NileDutch Le Havre, The new contact details of the office are:
France became a wholly-owned NileDutch France S.A.S. Espace Caillard NileDutch own office. 3, rue Louis Eudier F-76600 Le Havre, France
P +33 (0)2 77 67ROTTERDAM 50 01 F +33 (0)2 77 67 50 11 The eight employees of the former agency will continue to work E [email protected] ANTWERPEN for NileDutch in the new office. ROTTERDAM
Customers will continue to have the same contact people, the LE HAVRE ANTWERPEN same personal service and the same reliability that they know and trust. However, it will all take place from a new office closer to the port. LE HAVRE
Cycling in Antwerp
Danny De Schepper !
After the Tour de France the next big date in the cycling calendar is Manuella Maes and Danny De Schepper with Gianni Meersman (centre), the Belgian hope for Antwerp’s Derny na-tour criterium, the Firenze cycling world championship which took place on July 31st this During the 2013 event, NileDutch entertained customers in the year. NileDutch VIP village, complete with refreshments and great views of the all the cyclistst. A logo-covered car led the car be- fore the second series, distributing NileDutch giveaways to the crowds and Manuella Maes, Director Europe of NileDutch, had the pleasure of firing the starting gun for the third series. Attracting top cyclists from all over Europe, the annual event sees about thirty professional cyclists competing in three The winners of the 2013 ‘Derny na-tour criterium’ are: rounds to win the coveted title. 1. Andre Greipel 2. Stijn Devolder Well, maybe Antwerp’s race isn’t quite in the same league as 3. Johnny Hoogerland the Tour de France, but the annual event is a fantastic expe- rience for all the family. And, with the course passing by the For more information on the event, visit: NileDutch Antwerp office, it seemed like a match made in heav- www.dernyspektakel.be (in Dutch only) en: an exhilarating and fun event right on our doorstep. NEW office of NileDutch France in Le Havre Simpler NileDutch email addresses 21 Mark Kraaijenbrink !
NileDutch is setting up a global The new email address structure is:
New NileDutch agent NEW office of NileDutch Turkey in Turkey in Istanbul
Manuella Maes !
In June this year, Catoni Group was destinations in West Africa. The current ad hoc transport agree- ment will be replaced by a slot agreement with another shipping appointed as the latest agency in line. This will ensure that there is a sailing with a short transit time every nine days from the three Turkish ports to Lisbon, our the NileDutch network. hub port, where the containers will join our weekly service to West Africa.
The market itself is becoming increasingly competitive as the With offices at the ports of Istanbul, Izmir and Mersin in Turkey, world becomes more aware of the quality of Turkish products, Catoni are already hard at work, helping customers throughout which are being promoted by the Turkish government as part of Turkey and the Black Sea region transport their goods to and the “Turkey 2023” programme. This programme aims to propel from West Africa with NileDutch. the country into one of the top ten exporters in the world by 2023, the 100th anniversary of the Turkish republic. Catoni is known throughout the East Mediterranean region as a professional, dedicated and knowledgeable agent. Together The contact details of the office are: with NileDutch’s experience in West Africa, customers will find the new partnership fulfils all their requirements, enabling them Catoni Maritime to make the most of opportunities offered by the route. Rihtim Cd. Denizciler sk. No. 13/4 Bayraktar Han Tophane 34425 The recently signed agreement means NileDutch will transport Istanbul, Turkey the containers from Istanbul, Izmir and Mersin to all NileDutch P +90 212 251 50 60 E [email protected] 22
Chasing your dreams with Joao Nascimento
NileDutch in Portugal has grown in both size and importance over the last 15 years. Joao Nascimen- to, Branch Manager of NileDutch Portugal, along with his team have been responsible for shaping and moulding NileDutch Portugal into an efficient and essential stop on the WEWA route. Here’s a look at the man behind the team. Person in the 23 picture
The local horse club
“Looking back at the last 15 years, I only have good memories also involved in running the local horse club and managing the of my time at NileDutch. The job requires a lot of imagination, horse jumping team which my daughter rides for. hard work and common sense, but I wouldn’t change any part of it. Every day brings new challenges and a key part of my When I think about the people around me, I know that I am in job is finding solutions, the right solutions at the right time. I’ve a fortunate position. I have always been able to offer my family found the best way to do this is to face each challenge head-on stability, a good life. I can be counted on to help others if they and keep a positive attitude. require it. I find it important to live as part of a community, and not in isolation, as life is easier and more enjoyable with the Of course, I can’t do all this alone. My teams in both Lisbon and support of others. Leixoes play an essential role in the success that NileDutch Por- tugal has achieved. Together we are dedicated to NileDutch, There are two people who I admire. One is a Spanish gentle- our customers, our stakeholders and our colleagues around the man and I apologise for not disclosing his name. The second world. is Ayrton Senna. If there were ever a God of Speed, he would be the one. He knew how to drive. He knew how to aim high and reach those heights. He was a kind of a rebel and I respect Together we are dedicated that. A man not afraid to chase his dreams, especially when to NileDutch, our customers, our they took him to the stars. I believe we can all learn something stakeholders and our colleagues from him.” around the world.
Even when I was studying at university, my professional life re- ceived priority. That’s probably why I haven’t finished my degree yet, but I will as soon as I have some time. It’s probably also why I’m so proud of my daughter who is now in her fourth year of veterinary studies at university.
My daughter and I share a love of horse jumping. Apart from my family (and work, of course), there’s nothing that brings me greater pleasure than the time I spend with my horses. But time with my horses doesn’t mean always being in the saddle, I’m
NileDutch team in Lisbon, Portugal 24
The future of Africa
I am happy to see Africa finally start- Africa’s future. As an Ivorian work- ing to shake off its negative reputa- ing as an expat in an African branch tion as the ‘dark continent’. of an international financial organi- The last decade or so have seen so sation, I feel that I can speak about many changes, mostly for the better, the current situation as an insider. that are forming the foundations for
› Luanda, Angola Guest 25
Story Jean Louis Menann-Kouamé !
While just a decade or two ago, I would be considered a rarity the demographics of the population; technology advances - an African expat working in an international company - it is (internet and mobile phones); and Africa’s natural resources. a clear sign of the times, and especially the advances made in general educational levels in Africa, that this is no longer Let’s look at each of these in turn. the case. Firstly, Africa’s demographic breakdown shows a relatively Even though I’m from Ivory Coast, I have studied in both Mo- young population. It is undeniable that this human resource rocco and Paris (France), and worked for many years in an will sustain working life for several decades to come and will international financial organisation, first in Paris and now in be a major boom for economic development. However, that is Guinea. My areas of expertise are brokerage services and retail only if the population is well educated and its expectations are banking in West Africa. This gives me a good insight into Africa. met. In the same way, this relatively large young demography encourages consumption, which is also good for the economy.
Africa is just beginning to start Secondly, technology improvements, especially the devel- a long-term process that should opment of the internet and mobile telephony will continue to benefit the entire continent in the significantly improve living conditions of people all over the world, including in Africa. How? Improvements will happen in long run. several domains including: health (remote medical diagnosis); finance (mobile banking and payments); education (e-learn- Africa is just beginning to start a long-term process that should ing); agriculture (sharing of best practices around the world); benefit the entire continent in the long run. If you’re not sure and democracy (reporting on freedoms). whether to believe this or not, here are some good indicators from the last few years: Finally, if African countries are able to successfully negotiate • the increased interest in infrastructure projects including better conditions for the development of their natural resourc- roads, dams and power stations; es, in particular oil, gas and mining, as well as successfully • the improved economy of the region with better integration manage the revenue generated, the entire continent will make between countries; a significant move towards development. • the growth in resources allocated to agriculture so that Africa, which has a lot of unfarmed arable land, finally has This is not a task for just one person, organisation or country. the ability to feed all her children. Rather this is something that we need to work on together. With everyone’s help (starting with Africa’s sons and daugh- But as I said, this long-term process should benefit the entire ters), Africa will have a brighter future. continent. It’s still not clear that this will actually be the case. This positive future outcome rests on two pillars that need to be nurtured for the good of all. The two pillars are: • a robust education system within everyone’s reach regard- less of where they live, their gender or their racial back- Jean Louis Menann-Kouamé ground; • good governance, which enables an open fight against Jean Louis is a West African banking ex- pert. He has been working for an inter- corruption, defines the best public policies and even at- national financial institutional, first in Paris tracts African talent from abroad. and now in Guinea, since graduating from a leading Paris business school. As an Ivorian, he feels that it is important for Africans to be in a position to help other Africans to overcome the challenges that the continent is cur- Even when these pillars receive the nurturing they require, rently faced with. there are still three other factors that need to be considered: 26
NileDutch Agency Meeting 2013
As important as it is everyone in a company to know understand what the company stands for - its back- ground and culture - it is absolutely essential for a company to have a clear strategic plan for their future.
With this in mind, every two years NileDutchers from around the world come together for an Agency Meet- ing discuss our plans for the future. Looking to the 27
future bart henau !
The latest Agency Meeting was held in Rotterdam, from May NileDutch Angola with my fellow NileDutchers and hap- 15 to 16, 2013, and saw over 100 NileDutchers flying in from py to hear how we could help our colleagues around the offices around the world. NileDutchers from established offices world more.” welcomed colleagues from recently opened offices, happy to (Marc Smulders, NileDutch Angola) finally meet the people they’ve been in contact with in numer- ous phone calls and emails. “The plans for the Asia - South Africa - West Africa ser- vices are extremely realistic and forward-thinking. It’s The workshops going to be a lot fun working on this service.” The workshops formed the main element of the Agency Meet- (Marinus van den Berg, NileDutch Office Rotterdam) ing. Brainstorming ideas. Discussing results. Investigating po- tential opportunities. Sharing suggestions. Nothing was off limits when looking at each of NileDutch’s trade routes, main I’ve really enjoyed the countries and infrastructure. workshops, especially the ‘Meet And how did NileDutchers experience the workshops? the country’ sessions
“I’ve really enjoyed the workshops, especially the ‘Meet the country’ sessions.” “I welcomed the opportunity to contribute to discus- (Yolanda de Groot, NileDutch Belgium) sions about the South America - West Africa service. The planned changes will make the service better than ever.” “It was useful to have the chance to brainstorm ways of (Agustina Garcia, Abbey Sea, NileDutch partner in Argentina) expanding the Europe to Africa Service.” (Manuel Costa, NileDutch Portugal) Cultural issues “The NileDutch ICT plans are really going to make it eas- Culture plays a major role in any global organization, includ- ier to work together smoothly.” ing NileDutch. Manners that are friendly and professional in (Jenny Lin, NileDutch China) one region, can be considered too informal somewhere else. With this in mind, Chris Smit, an expert on cultural stereo- “Hosting the ‘Meet Angola’ workshop was an interest- types, gave a half-day workshop focusing on the differences ing experience. I was proud to share the successes of between different countries and cultures.
Welcome by Jan Willem de Braal Reactions to an interesting speech XxxxxxxGuest speaker Chris Smit 28
Nele Voorspoels taking the stand Marc Smulders hosts the Angola workshop Everybody is all ears
Taking the nicest NileDutch postcards NileDutchers are all smiles Van Nelle Factory
When is business not business? Why do native English speak- The location ers from different countries mean completely different things Rotterdam’s historical Van Nelle Factory (in Dutch: Van Nellefa- when they use the same words? How do different nationalities briek) on the Schie river hosted the 2013 Agency Meeting. Built typically react under stress? in 1925, this beautiful building is considered to be one of the most important historic industrial buildings in the world and is included New questions, new responses. And a fascinating way to look on the UNESCO World Heritage list. It was designed around the at NileDutchers (and our customers) around the world. concepts of light, air and space in the ‘Nieuwe Bouwen’ style.
Looking to the future Originally a factory processing coffee, tea and tobacco, and After such a productive Agency Meeting, I know that the next later chewing gum, cigarettes, instant pudding and rice, in few years will be busy. NileDutchers around the world are 2000 the site was renovated, maintaining its monumental exte- ready for the challenges ahead. rior and innovative and modern interior. It is now a top location for design and media companies and used for conferences, meetings and events.
The Agency Meeting by the numbers: bart henau • 105 participants from 32 countries Bart Henau is an Independent Brand Consultant. After 25 years in the busi- • 1,027 cups of tea and coffee drunk ness, he started BLIND agency in 2010 to help companies to focus on • 19 workshops improving their branding. Bart specialises in assisting selected international B2B brands. www.blind-agency.tv • 241 new ideas generated • 2,579 business cards exchanged ANGOLA NileDutch Brazil - Sao Francisco Do Sul DENMARK Rua Babitonga, 71, Centro NileDutch Angola - Luanda CEP 89240-000 SC Hecksher Linieagenturer A/S Rua Alda Lara nº 25 Sao Francisco Do Sul Bredskiftevej 36-38 Vila Alice, Rangel P +55 47 3459 0182 DK-8210 V Aarhus Luanda E [email protected] P +45 8933 6200 P + 244 227 326 980 E [email protected] E [email protected] NileDutch Brazil - Rio de Janeiro Av. Rio Branco, 31, 21st Floor, Centro Hecksher Linieagenturer A/S NileDutch Angola - Lobito CEP 20090-003 RJ Rio de Janeiro Sundkaj 9 Pakhus 48 29 Rua 25 de Abril n° 212, 1 Esq° P +55 21 2203 0031 DK-2150 Nordhavn Zona Comercial do Lobito (28) E [email protected] P +45 3916 8100 Lobito E [email protected] P +244 272 221 016 / 017 / 018 NileDutch Brazil - Itajai E [email protected] Av. Marcos Kondor, 1.177-88.301-303 Democratic republic CONGO GHANA CEP 11.256.147/0006-78 Itajai NileDutch Angola - Cabinda P +55 47 3046 3330 Comexas Afrique s.p.r.l.-DRC West Supermaritime Ghana Ltd Rua Irmao Evaristo S/N E [email protected] 15-17, Avenue Colonel, Ebeya Industrial Area, Community 1 Cabinda Building Bracongo, 4 Etage New Town, Tema P +244 231 224 095 CAMEROON Kinshasa P +233 303 202874 / 202036 E [email protected] P +243 99 99 08 920 E [email protected] NileDutch Cameroun E [email protected] NileDutch Angola - Soyo Rue direction Base Navale Carrefour HONG KONG Kwanda Base Essengue, à Coté du Magasin 3T Comexas Afrique s.p.r.l.-DRC West Soyo Douala 6, Avenue Luthelo NileDutch Hong Kong P +244 923 581 003 P +237 334 23880 Matadi 2nd Floor, Eton Tower 8 E [email protected] E [email protected] P + 243 89 89 96 900 Hysan Avenue E [email protected] Causeway Bay NileDutch Angola - Namibe CANADA P +852 2910 7954 Avenida Joaquim Morais Comexas Afrique s.p.r.l.-DRC West E [email protected] Centro Comercial e Seanautic Marine Inc 8, Quai du Commerce Negócios Sagrada Esperança 20, Rue Saint-Paul Ouest Boma INDIA Namibe Montreal QC H2Y 1Y7 P +243 99 81 84 081 P +244 264 265 500 / 501 P +1 514 287 1812 E [email protected] Transmarine Agencies India Pvt Ltd E [email protected] E [email protected] New No. 210, 2nd & 3rd Floor EQUATORIAL GUINEA Thambu Chetty Street ARGENTINA CHINA 600 001 Chennai Loguitrans Agencia Maritima P +91 44 4901 8888 Abbey Sea NileDutch China - Guangzhou Appart Hotel Plaza, 1st Floor E [email protected] Av. Alicia Moreau de Justo 1720 Room 1807, Guangzhou International Bata 2nd Floor, Suite “I” Electronics Tower P +240 222 133 355 Transmarine Agencies India Pvt Ltd C1107AFJ No. 403 Huan Shi Road East E [email protected] 510, 5th Floor, Ascot Centre Buenos Aires Yuexiu District, Guangzhou Off. Sahar Road, Andheri (East) P +54 11 43120021 P +86 20 8713 9396 Deltamar SA 400 099 Mumbai E [email protected] E [email protected] Carretera Aeropuerto Km 4 P +91 22 6686 8888 (Bioko - Norte) E [email protected] BELGIUM NileDutch China - Ningbo Malabo Room 2803, Portman Plaza P +240 333 090 897 Transmarine Agencies India Pvt Ltd NileDutch Belgium No. 48 North Cai Hong Road E [email protected] 924, DLF Tower B, 11 Godefriduskaai 26 Ningbo Jasola District Centre 2000 Antwerp P +86 574 8907 2002 FINLAND 110 025 New Delhi P + 32 3 206 22 99 E [email protected] P +91 11 4276 8888 E [email protected] Oy Scanway Shipping AB E [email protected] NileDutch China - Qingdao Itämerenkatu 1 BENIN Room 2604 Shangri - La Centre FI-00180 Helsinki INDONESIA No. 9 Xiang Gang Zhong Road P +358 9 415 05 422 Supermaritime Benin SA 266071 Qingdao E [email protected] PT Serasi Shipping Indonesia Lot 137 Zone Résidentielle P +86 532 8090 9136 Graha Kirana, 3rd & 12th Floor Cotonou E [email protected] FRANCE Jl. Yos Sudarso No. 88 P +229 21 30 92 03 / 04 Jakarta 14350 E [email protected] NileDutch China - Shanghai NileDutch France SAS P +62 21 653 11293 Room 01-02-03B-05B, 27th Floor Espace Caillard, 3, rue Louis Eudier E [email protected] BRAzIL Hong Jia, Tower No. 388, Fushan Road 76600 Le Havre Pudong, 200122 Shanghai P +33 277 675 001 PT Serasi Shipping Indonesia NileDutch Brazil - Santos P +86 21 3865 7800 / 7888 E [email protected] Jl. Haji Misbah Rua do Comércio, 55 Cj 11, Centro E [email protected] Kompleks Multatuli Indah, Blok B 31 CEP 11010-141 SP Santos gabon Medan (Belawan) P +55 13 3328 9500 NileDutch China - Tianjin P +62 61 451 6916 / 17 E [email protected] Room 1408 Tianjin International SAGA Gabon E [email protected] Building, No. 75 Nanjing Road Zone Portuaire d’Owendo NileDutch Brazil - Curitiba Heping District, Tianjin Libreville PT Serasi Shipping Indonesia Rua Comendador Araújo 143 P +86 22 2339 6270 P +241 01 700091 Jl. Puri Anjasmoro Block F 1 No. 3A 15º Floor, Cj 153, Centro E [email protected] E [email protected] Semarang 50144 CEP 80420-900 PR Curitiba P +62 24 761 9401 P +55 41 2111 5606 CONGO GERMANY E [email protected] E [email protected] NileDutch Congo M&S Mehrtens & PT Serasi Shipping Indonesia NileDutch Brazil - Sao Paulo Intersection des rues Cotê Matève Schwickerath GmbH Kompleks Pengampon Square Av. Ibirapuera, 2033, Moema et Tchionga, En face de la CFAO Tiefer 4 Jl. Semut Baru Block D No. 10 CEP 04029-100 SP Sao Paulo Centre-Ville, B.P. 5131 Pointe Noire 28195 Bremen Surabaya 60172 ontact Details ontact P +55 11 3383 4450 P +242 056 436 140 P +49 421 363 080 P +62 31 355 1555
E [email protected] E [email protected] E [email protected] E [email protected] C NIGERIA TOGO
Cross Marine Services Nigeria Ltd NileDutch South Africa - Durban SDV Togo 28 Burma Road, P.O. Box 2614 Royal Hotel Zone Portuaire, B.P. 34 Lagos Apapa Ulundi Place Opposite Royal Parking Lome 30 P +234 1 791 2762 Durban P +228 22 27 5878 / 8476 IRELAND E [email protected] P +27 31 306 4500 E [email protected] E [email protected] International Maritime Ag Ltd NORWAY TURKEY Brendan House SOUTH KOREA 151 Baldoyle Industrial Estate Scanway Shipping AS Catoni Maritime Dublin 13 Vollsveien 13H Kukbo Express Co Ltd Istanbul Head Office P +353 1 8320709 N-1326 Lysaker, Oslo 11th Floor, Ace Tower, 92 Rihtim Cd. Denizciler sk. No.13/4 E [email protected] P +47 67 102360 Tongil-ro, Jung-gu Bayraktar Han Tophane 34425 E [email protected] Seoul Istanbul IVORY COAST P +82 2 771 5514 P +90 212 251 50 60 PAKISTAN E [email protected] E [email protected] Simat – Société Ivoirienne de Manutention et de Transit M/S Global Maritime Pvt Ltd SPAIN UNITED ARAB EMIRATES Rue des Pétrolliers Eastern House, 9 Timber Pond, M.A. BP 648, Abidjan 15 Jinnah Road, P.O. Box 4851, Keamari Marmedsa Noatum Shipping Agency The Kanoo Group Shipping P +225 21 75 41 01 75620 Karachi C/del Atlàntic, 112-120 Edificio Agencies Division E [email protected] P +92 21 32851945 Zona d’Activitats Logistiques ZAL P.O. Box 290 E [email protected] Edificio Norai Khalid IBN Al Walid Street ITALY 08040 Barcelona Dubai PHILIPPINES P +34 93 298 77 77 P +971 4 393 1900 Thos. Carr & Son Srl E [email protected] E [email protected] Via Roma, 2 Int.12 Jugro Transport International Phils 16121 Genova Corp Marmedsa Noatum Shipping Agency UNITED KINGDOM P +39 010 8578 909 3818 Mascardo St. Corner Ed. Las Artes 11, P.I. Bandas de Musica E [email protected] Pasong Tomo dela C.V. No. 11, Piso 1 Puerta 6 JSA Global Ltd Makati City 46013 Valencia 5 Summit Business Park JAPAN P +63 2 896 1309 P +34 96 324 12 60 Langer Road E [email protected] E [email protected] Suffolk IP11 2 JB Pegasus International Co Ltd Felixstowe 13-40, Konan 2-Chome, Minato-Ku PORTUGAL SRI LANKA P +44 1394 678678 108-0075 Tokyo E [email protected] P +81 36 718 0735 NileDutch Portugal & Aitken Spence Shipping Ltd E [email protected] Marmedsa Agencia Maritima Lda 315, Vauxhall Street 2 VIETNAM Avenida D. Joao II, Lote 1.18.03 Colombo MALAYSIA Edificio Arts, Bloco B, 2 Andar, Sala C P +94 11 2308100 Jardine Shipping Services Ltd 1990-084 Lisbon E [email protected] 3rd Floor, Tasaco Building Aquamaritime Logistics Sdn Bhd P +351 21 898 2200 104+200km Nguyen Binh Khiem Street Level 15-02A, Plaza Masalam E [email protected] SWEDEN Dong Hai Ward, Hai An District Section 9, 40100 Shah Alam HaiPhong City Selangor (Port Klang) NileDutch Portugal & Joship AB P +84 31 374 1456 P +60 3 5880 4093 Marmedsa Agencia Maritima Lda Lilla Bommen 2 E [email protected] E [email protected] Rua Eng. Ferreira Dias, No. 728, Sala 3.02 SE-404 27 Gothenburg 4100-246 Porto P +46 31 337 8119 Jardine Shipping Services Ltd Aquamaritime Logistics Sdn Bhd P +351 22 090 0500 E [email protected] 3rd Floor Gemadept Tower Unit 23A-07A, Level 23A, Menara Landmark E [email protected] 2bis-4-6 Le Thanh Ton Street No. 12 Jalan Ngee Heng, SWITZERLAND Ben Nghe Ward, District 1 80000 Johor Bahru Johor SINGAPORE Ho Chi Minh City (Pasir Gudang / Tanjung Pelepas Port) Furness Shipping Ltd P +84 83 8279 350 P +60 7221 0798 NileDutch Singapore Pte Ltd Hohlstrasse 610 E [email protected] E [email protected] 6 Shenton Way Tower 2, #28-08 8048 Zurich Singapore 068809 P +41 44 436 9111 MOROCCO P +65 65010760 E [email protected] E [email protected] Naxco Shipping & Logistics Maroc TAIWAN 44, Rue Mohamed Smiha SOUTH AFRICA 20000 Casablanca Jardine Shipping Services P +212 522 544 770 NileDutch South Africa - (Jardine, Matheson & Co Ltd) E [email protected] Johannesburg 13th Floor Hyde Park Lane 50 Hsin Sheng South Road Sec 1 NETHERLANDS Marlborough Gate Ground Floor Taipei 10059 Cnr of William Nicol and Jan Smuts Drive, P +886 223931177 NileDutch Africa Line B.V. Hyde Park, Johannesburg E [email protected] Westblaak 95 P +27 11 325 0557 3012 KG Rotterdam E [email protected] THAILAND P +31 10 281 82 83 E [email protected] NileDutch South Africa - United Thai Shipping Corporation Ltd Cape Town 25 Alma Link Building, 11th Floor Soi NileDutch Belgium Metropolitan Life Centre Chilom, Phloenchit Road, Lumphini Godefriduskaai 26 7 Coen Stytler Street Pathumwan 2000 Antwerp Cape Town 10330 Bangkok ontact Details ontact P + 31 10 206 64 00 P +27 21 425 3600 P +66 2254 8400 E [email protected] E [email protected] E [email protected] C Contributors
EDITORIAL Executive Editor: Jan Willem de Braal
Editorial co-ordinators: Bart Henau Christine Mes Larissa N’gbo Johan Pastoor Larisa Thuije
Contributors: Johan de Graaf Danny De Schepper Sneak Peek at Luc Geerts Francisco Ingles Pieter Kotze Mark Kraaijenbrink Jean-Francois Laubel issue 3 Wiliam Li Manuella Maes Jean Louis Menann-Kouamé Gail Rushin Coming up in issue 3, 1st quarter 2014: Rudi Vander Eyken
DESIGN & PRODUCTION Kathleen Reinehr • The NileDutch Academy Larisa Thuije
• Customer point of view from China COPYWRITING Christine Mes • Focusing on our person in the picture main photography • Feet on the street with NileDutch around the world Peter Goes • Shanghai shipyard and the NileDutch new builds Larisa Thuije PUBLISHED BY • Creating the NileDutch testimonials Nile Dutch Africa Line B.V. Communications • NileDutch news and events in your region Westblaak 95 3012 KG Rotterdam The Netherlands
Website www.niledutch.com
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More information and/or editorial contributions should be sent to the above email address.
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© 2013 Nile Dutch Africa Line B.V. www.niledutch.com
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Our clients appreciate the passion and expertise shown by NileDutchers around the world. It’s the reason why we’ve built up personal relationships with so many of our clients, and it’s really shaped NileDutch. Inge Benjamin, NileDutch Johannesburg, South Africa
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