2016 Annual Conference

November 9-11, 2016 St. David’s Episcopal Church, Austin, TX Thank you to our NABSA Conference Sponsors

Platinum

Gold

Bronze

Green WELCOME!

Dear NABSA Conference attendees,

Welcome to the 3rd Annual North American Bikeshare Association Conference! We are so pleased to have you join us in the great bikesharing city of Austin. We hope you get a chance to hop on an Austin B-cycle while you are here to explore this hip, friendly town.

There are many opportunities to learn from each other over the next three days and make each of our systems better. We’ll be kicking off the conference by hearing the results of the annual NABSA member survey, an industry benchmark that will help us see growth and change of bikesharing in North America in the years to come. Then, we’ll dig into the good stuff with some really great master sessions and plenty of opportunities to network. Our conference will end with some critical updates on how NABSA is representing you as well as a chance to provide feedback on the future direction of our organization.

This looks to be our best conference yet, and I look forward to talking with each of you this week.

Sincerely, Nicole Freedman NABSA Board President

Complimentary 3-day Austin B-cycle pass during conference 1. Visit Austin.Bcycle.com 2. Select the Weekender Pass Passes compliments of 3. Enter the code NABSA2016 Pass will activate upon your first Austin B-cycle checkout. Usage fees on trips longer than 30 minutes still apply. Mobile Sessions Meetup Spot Day 1 • Wednesday, November 9

Crail Hall Historic Church Bethell Hall Vestry Other location listed in description

8:00 Registration and Breakfast

9:00 Mobile Workshops Bike Share 101: Church north entrance Developing a Bikeshare (RSVP Required) System from the Ground Up

11:15 Lunch Served Vendor Expo Open

12:00 Conference Opening and Welcome Nicole Freedman, NABSA • Rob Spillar, Director, Austin Transportation Dept

12:15 Opening Keynote Jay Walder, CEO, Motivate

12:45 Annual NABSA Member Survey Results Jessica Carr, True Bearing Consulting

1:30 BREAK

1:45 Equity and Outreach Bikeshare is public transportation, but how do we make it more public? Learn about new outreach programs and products to help make ridership more representative of the community Zoe Kircos, PeopleForBikes • Tina Cho, Nice Ride Minnesota • Chelsea Cox, Sobi Hamilton Waffiyyah Murray, Bicycle Coalition of Greater Philadelphia • Dorothy Mitchell, Biketown Electric Bikeshare Electric bikes have the potential to be the next big thing in bikeshare, making cycling more accessible to new ridership. They also have new siting and operational challenges. Hear from industry leaders working on the cutting edge of this technology. Jacob Doctoroff, Motivate • Chris Slade, BikePlus • Nick Foley, Social Bicycles Philip Douglas and Hannes Neupert, 8D Technologies Best Practices: RFPs, Development Guidelines, Performance Standards It may not be sexy, but the guidelines for procurement and system performance can be the difference between success and failure. See where systems are doing this right. Sean Wiedel, City of Chicago • Aaron Ritz, City of Philadelphia Andy Zalewski, Foursquare Integrated Transportation Planning 2:45 Marketing Bikeshare: Reaching All the People in the Community How do you grow ridership beyond the walk up tourists? Learn about systems that are going beyond the usual and bringing new people to bikeshare Dianna Ward, Charlotte B-cycle • Kiera Smalls, Bicycle Transit Systems Angela Azzolino, Get Women Cycling • Dwight Norton, City of New Orleans Mobile Apps We all live by our mobile phones and now bikeshare is integrating into this platform, both with standalone vendor apps and integration into multi-platform apps alongside transit, carshare, and rideshare, a stepping stone to full transportation integration. Ryan Rzepecki, Social Bicycles • Jake Sion, TransitApp • David St-Pierre, 8D Technologies Scaling Bikeshare Systems for Small/Rural Communities Bikeshare was originally intended for dense urban settings, but there are successful models for smaller cities and rural communities too. Kristen Camareno, Ft. Worth Bike Sharing • Sean Co, Toole Design Group Rachel Heckl, Shared Mobility Inc.• Karl Fundenberger, Topeka Metro

3:45 Campfire Sessions Three facilitated discussions with participant chosen topics. Pick one group or bounce around to all three.

5:00 Networking Reception Labrynth Walk Courtyard, St. David’s Episcopal Church Cocktails and appetizers compliments of Motivate

Day 2 • Thursday, November 10

8:00 Breakfast and Expo/Late Registration

9:00 Morning Keynote Colin Hughes, Institute for Transportation & Development Policy 9:45 Pricing Models Hear the latest work bikeshare systems are doing to try new pricing models and optimize current models for growth. Steve Hoyt-McBeth, City of Portland • Nick Bohnenkampf, Denver Bike Sharing Alison Cohen, Bicycle Transit Systems • Mitch Vars, Nice Ride Minnesota Finding Efficiency in Operations Find out what systems are doing to use operational resources to balance cost and service levels so they can run more efficiently. Owen Gorman, CycleHop • Ted Graves, NACTO • JD Simpson, San Antonio B-cycle Sean Weidel, City of Chicago Sustainable Funding Models Bikeshare succeeds where ridership revenue is partnered with sponsorships, grants, and other community support. Explore what is the best mix and sets up systems for long term sustainability Justin Ginsburgh, Motivate • Paul DeMaio, MetroBike • Nicolas Blain, Bixi Claudia Setubal, Indego

10:45 Matching Bikeshare to Your Market: Field-Testing Methods Each market is different so how do you find the right pricing and service features for your market? Learn about testing models that can increase ridership and revenue. Brent Arnold, Motivate • Elliott McFadden, Austin B-cycle Aaron Ritz, City of Philadelphia Customized Operations Tools The best run bikeshare systems use tools to optimize operations for maximum efficiency. Hear how tools customized to your system can improve system operations. Sean Burak, Sobi Hamilton • Manuel Darveau, 8D Technologies • Emily Gates, Motivate Building Political Buy-In and Support Support from key political and community leaders can help open doors and facilitate bikeshare system launch and expansion. Finding common goals at the neighborhood level help soften resistance to change. See how you can build support your goals. Katy Hartnett, PeopleForBikes • Beth Hyde, City of New York • Sean Wheldrake, City of Toronto

11:45 Lunch Served 12:30 Plenary: Transit and Bikeshare Integration Bikeshare is a key part of the alternative transportation landscape, helping transit become more viable. Integration of fares and bikeshare access will help grow ridership of both. Learn what technology options can make this a reality. Bob Burns, BCycle • Laura Cornejo, LA Metro • Peter Hoban, Bicycle Transit Systems Christian Vermette and Dominique Gaudin, BIXI

1:45 Bikeshare and Affordable Housing Transportation is second to housing costs for most families, and bikeshare can be part of making cities more affordable for all residents. Tracey Capers, Bed Stuy Restoration Corp • Caressa Givens, Bublr Bikes Accessible Bikeshare Bikeshare isn’t just for the young and fit. See how bikeshare can be made available to riders of ages and abilities. Steve Hoyt-McBeth, City of Portland • Lisa Nuszkowski, Detroit Bike Share Lee Nguyen, City of Austin • Nate Taber, Zagster System Planning and Expansion Look at system planning and expansion from system density and demand planning, site selection and permitting to staffing, space requirements, and strategies for efficient roll out. Brian Geraghty, New York City • Heath Maddox, San Francisco Municipal Trans. Agency Kara Oberg, City of Berkley • Carter Stern, Houston Bike Share

2:45 Unique Ridership Growth Strategies What do you do when putting stations out in public spaces is not enough? These systems have developed out of the box strategies to make their systems succeed. Marcelo Loureiro, Spinlister • Peter Topalovic, City of Hamilton Eric Vaughan, Kansas City B-cycle Redistribution The age old challenge of having the bikes in the right place at the right time can be solved with good planning and system analysis. Heath Maddox, San Francisco Municipal Trans. Agency • Clement Collignon, Qucit Alex Marks, Motivate • Moritz Meenen, ElectricFeel Annual Survey Results: Digging into the Details A review of the detailed findings of the Annual Survey Results presented on Day 1. Jessica Carr, True Bearing Consulting • Nicole Freedman, NABSA

3:45 Campfire Sessions Three facilitated discussions with participant chosen topics. Pick one group or bounce around to all three.

4:45 Vendor/Supplier Meetings (existing systems only) 8D Systems PBSC Systems BCycle Systems SoBi Systems

5:30 Networking Reception Speakeasy, 412 Congress Ave • B-cycle corral at 4th & Congress B-station Cocktails and appetizers compliments of 8D Technologies Day 3 • Friday, November 11

8:00 Breakfast and Expo

9:00 Legislative Update Katy Hartnett, PeopleForBikes

9:30 NABSA PR Update Jamie Hampton, Mixte Communications

10:00 Workshop: The Future of NABSA

10:30 Break

10:45 Annual NABSA Member Meeting • Rapid Fire Presentations

11:45 Closing Lunch and Keynote: Positioning for Ridership Growth, Operational Efficiency, Planning for the Future Nicole Freedman, NABSA • Ben Bolte, GREENbike SLC • Kim Lucas, DDOT Elliott McFadden, Austin B-cycle • Sean Wiedel, City of Chicago

1:30 Mobile Workshop: 2nd Chance Austin B-cycle Tour Church north entrance (RSVP Required) 2016 NABSA Board of Directors

Board Officers Nicole Freedman, President City of Seattle (formerly) Sean Weidel, Vice President City of Chicago Elliott McFadden, Treasurer Austin B-cycle Dianna Ward, Secretary Charlotte B-cycle

Bob Burns BCycle Kristen Camareno Fort Worth Bike Sharing Justin Ginsburgh Motivate Steve Hoyt-McBeth City of Portland Kimberly Lucas District Department of Transportation Heath Maddox San Francisco Municipal Trans. Agency Mirte Mallory WE-cycle Ryan Rzepecki Social Bicycles Peter Topalovic City of Hamilton

NABSA Staff Matt Martin, Project Manager 2016 NABSA Member Organizations

8D Technologies GREENbike SLC Alta Planning + Design Houston Bike Share Arlington County Indianapolis Cultural Trail Austin B-cycle Motivate International BCycle nextbike Bikeplus Nice Ride Minnesota Bikeshare of Hawaii Los Angeles County Boise GreenBike Metropolitan Transit Authority Bublr Bikes Louisville Metro Government Charlotte B-cycle P3 Global Management City of Austin PBSC Urban Solutions City of Chicago Peoples Advocacy for Trails City of Hamilton Hawaii City of Philadelphia Pittsburgh Bike Share City of Portland QBP City of Toronto Qucit City of Vancouver Reddy BikeShare Clean Energy Coalition San Antonio B-cycle CycleHop San Francisco Municipal District Department of Transportation Agency Transportation Social Bicycles Detroit Bike Share WE-cycle Fairbikes Zagster Fort Worth Bike Sharing Zyp BikeShare Join at NABSA.NET