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The following list has been compiled by the Patient Board in February 2017

USEFUL WEBSITES AND CONTACTS  East Clinical Commissioning Group www.eaststaffsccg.nhs.uk Details on the CCG Patient Board can also be found on this site

 Queens Burton www.burtonhospitals.nhs.uk

 NHS www.england.nhs.uk

 NHS England and East. www.england.nhs.uk/mids-east

 NHS Choices www.nhs.uk

 Staffordshire Healthwatch www.healthwatchstaffordshire.co.uk

Healthwatch www.healthwatchderbyshire.co.uk

 Royal Hospital www.derbyhospitals.nhs.uk

 Summary Care Records http://systems.hscic.gov.uk/scr

 Family and Friends Test www.england.nhs.uk/ourwork/pe/fft/

 The Kings Fund www.kingsfund.org.uk

 Diabetes UK www.diabetes.org.uk

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 Free up to date health Information http://www.patient.co.uk/

 East Staffordshire Clinical Commissioning Group, Current GP Practice addresses and contact details

Abbots Bromley Surgery The Surgery School House Lane Bromley Staffordshire WS15 3BT Tel: 01283 840228 Fax: 01283 840919 www.abbotsbromleysurgery.nhs.uk

All Saints Surgery 28 All Saints Road Staffordshire DE14 3LS Tel: 01283 510768 Fax: 01283 563058 www.allsaintssurgery.co.uk

Alrewas Surgery Exchange Road Burton upon Trent Staffordshire DE13 7AS Tel: 01283 790316 Fax: 01283 791863 www.alrewassurgery.co.uk

Balance Street Practice Balance Street Staffordshire ST14 8JG Tel: 01889 562145 Fax: 01889 568164 www.balancestreetpractice.co.uk

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Barton Family Practice Short Lane Barton under Needwood Burton upon Trent Staffordshire DE13 8LT Tel: 0844 4770918 Fax: 01283 722945 www.bartonmedicalpractice.co.uk

Bridge Surgery St Peters Street Burton upon Trent Staffordshire DE15 9AW Tel: 01283 563631 Fax: 01283 500896 www.bridgesurgery.net

Carlton Group Practice Carlton Street Burton upon Trent Staffordshire DE13 0TE Tel: 01283 511387 Fax: 01283 517174 www.carltonstreet.nhs.uk

Branch Surgery: King Street Surgery King Street Burton upon Trent Staffordshire DE14 3BX Tel: 01283 741177 Fax: 01283 565657

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Dove River Practice Health Centre Tutbury Staffordshire DE13 9NA Tel: 01283 812455 Fax: 01283 815187 www.doveriverpractice.nhs.uk

Branch Surgery: Sudbury Surgery Gib Lane Sudbury Ashbourne Derbyshire DE6 5HY Tel: 01283 585215 Fax: 01283 585069

Gordon Street Surgery 72 Gordon Street Burton upon Trent Staffordshire DE14 2JA Tel: 01283 563175 Fax: 01283 500638 www.gordonstreetsurgery.co.uk

Mill View Surgery Mill Street Staffordshire ST14 5JX Tel: 01889 590208 Fax: 01889 590493 www.millviewsurgery.nhs.uk

Northgate Surgery Carters Square Uttoxeter

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Staffordshire ST14 7FN Tel: 01889 562010 Fax: 01889 568948 www.thenorthgatesurgery.co.uk Peel Croft Surgery Street Burton upon Trent Staffordshire DE14 3RH Tel: 01283 568405 Fax: 01283 515761 www.peelcroftsurgery.co.uk

Stapenhill Medical Centre Fyfield Road Stapenhill Burton upon Trent Staffordshire DE15 9QD Tel: 01283 565200 Fax: 01283 500617 www.stapenhillmedical.co.uk

Trent Meadows Medical Practice Branston Medical Centre Main Street Branston Burton upon Trent Staffordshire DE14 3EY Tel: 01283 845555 Fax: 01283 845222 www.trentmeadows medicalpractice.co.uk

Branch Surgery: Stretton Medical Centre Ladywell Close Stretton Burton upon Trent Staffordshire DE13 0FS Tel: 01283 537450 Fax: 01283 740990

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The Tutbury Practice Monk Street Tutbury Burton upon Trent Staffordshire DE13 9NA Tel: 01283 812210 Fax: 01283 815810 www.tutburypractice.co.uk

Wetmore Road Surgery 12 Wetmore Road Burton upon Trent Staffordshire DE14 1SL Tel: 01283 564848 Fax: 01283 569416 www.wetmoreroadsurgery.co.uk

Winshill Medical Centre Melbourne Avenue Burton upon Trent Staffordshire DE15 0EP Tel: 01283 741920 Fax: 01283 741929 www.winshillmedicalcentre.co.uk

Yoxall Health Centre Savey Lane Burton upon Trent Staffordshire DE13 8PD Tel: 01543 472202 Fax: 01543 472362 www.yoxallhealthcentre.org.uk

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 Diabetes Diabetes UK Central Office Wells Lawrence House, 126 Back Lane, E1 1FH Tel: 0345 123 2399* Fax: 020 7424 1001

Email: [email protected] Website: https://www.diabetes.org.uk

Diabetes Voices Can be found by going to https://www.diabetes.org.uk And typing in Diabetes Voices

Diabetes UK Midlands 6th Floor West Tameway Tower 48 Bridge Street WS1 1JZ Tel: 01922 614500 Email: [email protected]

Burton Diabetes UK Group Contacts Ann Tunley, Chair Mobile 07753672627 Email: [email protected]

John Bridges, Secretary Mobile 07590379892 Email: [email protected]

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Queens Hospital Burton Belvedere Road Burton upon Trent Staffordshire DE13 0RB Tel: 01283 566333

For the Adult Diabetes Specialist Nurses and general enquiries Tel: 01283 593113 Fax: 01283 593056

East Staffordshire Clinical Commissioning Group Edwin House, Second Avenue, Burton-upon-Trent, DE14 2WF. T Telephone: 01283 507137. Website: www.eaststaffsccg.nhs.uk

Diabetic Eye Screening Service Staffordshire

Diabetic retinopathy is caused when diabetes affects the small blood vessels in the retina (the part of the eye that acts like a film in a camera). Diabetic retinopathy is the most common cause of sight loss in the working age population. Retinopathy will progress with time but may not cause symptoms until it is quite advanced and close to affecting a person's sight. This is a national screening programme run at a local level in accredited optician practices across Staffordshire. Our service management centre team, based in , comprises of a clinical lead (specialist doctor), ophthalmology support doctor, specialist optometrist, programme manager, service manager and nine administrators. We work closely with your GP and hospital eye service colleagues to ensure timely referral and treatment for those requiring further care. The service invites all people with diabetes from age 12 years to attend for an annual screening test, and for those who need a more advanced examination, we provide a Slit Lamp and Digital Surveillance screening service. You may need to be screened more often if you are pregnant or require a Digital Surveillance screening test.

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Local Opticians that offer retinopathy eye screening

Prince and Bates 193 Station Street Burton-On-Trent Staffordshire DE14 1BH Tel: 01283 542482 www.princeandbates.co.uk

Specsavers Opticians, 176 High Street Burton on Trent Staffordshire, DE14 1JF

Phone: 01283 500 117 www.specsavers.co.uk/stores/burtonontrent

INFORMATION PRESCRIPTIONS - LIVING WELL What is an information prescription? Information prescriptions are designed to give people with diabetes the information they need to understand and improve on their health targets. They are based on the three things a doctor or nurse measures in routine appointments that can put people at high risk of complications:

High blood pressure High cholesterol High HbA1c

How will my information prescription help me? Working with your doctor or nurse you can use the information prescription to identify the steps you can take towards a better future with diabetes. By improving your results and taking control of your diabetes, you can dramatically lower your risk of experiencing complications. It will also help you feel fitter, more energetic and healthier.

How can I find out more and see examples? By going onto the Diabetes UK website as shown below

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www.diabetes.org.uk/Guide-to-diabetes/Managing- yourdiabetes/information-prescriptions/

Sample information prescriptions, on simple A4 sheets, can be downloaded from the above website. These cover: Information Prescription High Blood Pressure (PDF, 35KB) Information Prescription High Blood Pressure (Word, 261KB) Information Prescription HbA1c (PDF, 39KB) Information Prescription HbA1c (Word, 281KB) Information Prescription Bad Cholesterol (PDF, 29KB) Information Prescription Bad Cholesterol (Word, 265KB)

DIABETES AND TRAVELLING All necessary information for when you wish to travel either within the UK and overseas can be found on the following websites www.diabetes.co.uk/travel.html www.diabetes.org.uk/Guide-to-diabetes/...diabetes/.../Holidays/ www.nhs.uk/Livewell/travelhealth/Pages/travelling-with-diabetes.aspx

 Mental Health

South Staffordshire Network for Mental Health (SSNMH) Mansell House 22 Bore Street Lichfield Staffordshire WS13 6LL Telephone: 01543 301139 www.ssnmentalhealth.co.uk Email: [email protected] Facebook: facebook.com/ssnmentalhealth

Burton & District Mind 67 Branston Rd Burton upon Trent Staffordshire DE14 3BY Phone: 01283 566696

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Together UK for Wellbeing 222 Branston Road Burton on Trent Staffordshire DE14 3BT Phone: 01283 500650

23 Carter Street Uttoxeter Staffordshire ST14 8EY [email protected]

The Eaton Foundation Male Mental Health and Wellbeing Centre Shaftesbury House 21 Orchard Street Burton on Trent Staffordshire DE14 3SJ Phone: 01283 568341. Email: [email protected]

Bank House Top Floor, Unit G Sharpe’s Bros Ind Est Alexandra Road DE11 9AZ Tele 01283 222881

Burton & Uttoxeter Community Mental Health Team Clinic Carlton Street Burton upon Trent Staffordshire DE13 0TF Tel: 01283 538030 Fax: 01283 537801

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Opening Times: 9am – 5pm Monday – Friday

Locality Manager: Lynne Hunt Operational Lead: Michaela McAndrew Clinical Lead: Rachael Bailey

Brighter Futures 5 Whittle Court Town Road, Hanley Stoke-on-Trent ST1 2QE General Enquiries Telephone: 01782 406000 Fax: 01782 406006 Email: [email protected]

Staffordshire Mental Health Helpline (7pm - 2am weekdays, 2pm-2am weekends) Call FREE (from landlines and most mobile providers): 0808 800 2234 Email: [email protected]

Primary Care Mental Health Service Burton and Uttoxeter 56 High Street Burton on Trent DE14 1JS Tel: 01283 504872 http://mentalhealth.sssft.nhs.uk/mhtestcommsservices/47- mentalhealth/581primary-care-mental-health-service-burton-and-uttoxeter

That Place 56 High Street Burton on Trent Staffordshire DE14 1JS Phone: 01283 584860 Website: www.thatplaceburton.co.uk

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 Bereavement support

Cruse Bereavement Care Union Street Burton on Trent DE14 1AA Tel: 01283 533362

St Giles Bereavement Group Union Street Burton on Trent DE14 1AA

 Other Contacts

Citizens Advice East Staffordshire 5d Anson Court, 191A Horninglow St, Burton-on-Trent, Staffordshire DE14 1NG Tel: 01283 566722

Age UK Burton Voluntary Services Centre Union Street Car Park Burton-on-Trent S Staffordshire DE14 1AA Main office Phone: 01283 510106 Home Support Phone: 01283 531614 Email: [email protected]

Harvey Girls, Dads-4-Dads Main Office 73 Horninglow Road, Burton on Trent, DE14 2PT Telephone: 01283 533449 Email: [email protected] Our Main Office Hours are Monday to Friday 9.30 am to 5.30 pm

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Burton YMCA Northside House Northside Business Park Hawkins Lane Burton on Trent DE14 1DB Tel: 01283538802 Email: [email protected]

Burton Albion Community Trust Stadium Burton on Trent Staffordshire DE13 0AR Tel: 01283565938 Email: [email protected]

Sarac PO Box 3 Burton on Trent Staffordshire DE14 1ZT Helpline: 01283517185

Seeds of Hope Beaudesert Park Farm Horsey Lane Staffordshire WS15 4LN http://www.seedsofhopestaffs.co.uk/contactus/[email protected]. uk

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The Samaritans 24 hour, phone line 365 days a year 08457 90 90 90

Tamworth Branch The Philip Dix Centre Corporation Street Tamworth Staffordshire B79 7DN Tel: 01827215888

Derby Branch 110 Burton Road, Derby, Derbyshire, DE1 1TG Tel: 01332 364444

Stafford Branch Garden Street, Stafford, Staffordshire, ST17 4DD Tel: 01785 243333

Making Space 4 You Unit 56 Stafford Business Dyson Way Stafford Staffordshire ST18 0TW Phone: 01785 887813 Email: [email protected]

Weavers of Wellbeing Weavers of Wellbeing Ltd and Weavers of Wellbeing Solutions CIC Tel: 07976 646392 Email: [email protected] Website: http://www.weaversofwellbeing.com

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Christain Healing Ministry Saint Church Church Lane, Hanbury, Staffordshire, DE13 8TF Tel: 01283810099

All Saints Church Branston Road Burton on Trent DE14 3DD Tel:

The New Baptist Church, Derby Street Burton upon Trent, Staffordshire. DE14 2LE Tel: 01283 546736

Quest Day Opportunities 2 2/3 Tipping Street Stafford ST16 2LL Email [email protected], Social Inclusion and Day Opportunities Coordinator, or [email protected], Opportunities Team Leader Or ask to speak to the Duty Officer on 01785 783078

Support Staffordshire, Main Office Contact Number You can contact Support Staffordshire on 0300 777 1207 Or via [email protected]

Support Staffordshire, (East Staffordshire) Voluntary Services Centre Union Street Burton on Trent Staffordshire DE14 1AA Tel: 01283 543414

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Support Staffordshire Directory of Organisations. Go onto the following link and then enter the organisation / area you require. https://www.supportstaffordshire.org.uk/help/organisation-directory

The King's Fund 11-13 Cavendish Square London W1G 0AN Tel: 020 7307 2400 Email: [email protected] Web: www.kingsfund.org.uk

The BAC O’Connor Centre 126 Station Street Burton upon Trent Staffordshire DE14 1BX Tel: 01283 537280 Fax: 01283 545239

The Salvation Army C/O The New Baptist Church Derby Street Burton on Trent Staffs DE14 2LE Tel: 01283 563627 (Major Jane) Tel: 01283 517116

AntiCoagulation Europe (ACE) (Warfarin –INR monitoring) Anti-Coagulation Europe is the largest independent charity whose aims include the prevention of thrombosis, and the provision of information, education and support to people on anticoagulant and antiplatelet therapy. We are committed to the prevention of thrombosis, and for those already on medication, to help achieve a first-class anticoagulant service. Staffordshire Area Contact Susan J Adey-Rankin Mobile 07891791824. Please leave a message if phone is off.

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National Association of Patient Participation, (N.A.P.P) Established in 1978, N.A.P.P. is uniquely placed as the only UK umbrella organisation for patient-led groups in general practice. We provide essential support to GPs and practice teams through a comprehensive range of evidence-based high quality specialist resources developed from over thirty years’ experience and formation of hundreds of Patient Participation Groups. They also provide essential support to Clinical Commissioning Groups (CCGs).

N.A.P.P. 19 Harvey Road Walton on Thames KT12 2PZ Telephone: 01932 242350 For General enquiries, email [email protected]

Older People and Market Development Commissioning Team Staffordshire County Council Staffordshire Place 1 Stafford Staffordshire ST16 2DH Tel: 01785 277007 Fax: 01785 277411

E-mail: [email protected] www.staffordshire.gov.uk

Attached a link to a current fact sheet created for another service which has many links and examples of a range of technologies including some apps which can be considered by people of all ages .https://www.staffordshire.gov.uk/education/welfareservice/SpecialEducati onalNeeds/spps/sungroups/Assistive-Technology-04.05.2016.pdf

Staffordshire Cares http://www.staffordshirecares.info/Homepage.aspx

Staying independent

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http://www.staffordshirecares.info/pages/my-home/staying- independent/staying-independent.aspx

Becoming independent again Joyce's story of how she regained her independence after leaving hospital https://youtu.be/ZurKkAVQfTQ

AskSara Guided help to find the right gadgets to make life easier http://asksara.dlf.org.uk/?auth=staff

ATDementia https://www.atdementia.org.uk/ Help and advice in finding technology to support people affected by Dementia and their carers

ATHome Website to help build understanding of how different technologies can support independence and provide respite and reassurance to carers www.ATHome.uk.com

Case studies http://www.athome.uk.com/case-studies/

Videos http://www.athome.uk.com/testimonials-2/

Staffordshire and Stoke Carers Hub https://www.thecarershub.co.uk/SitePages/CaringInStaffordshireAndStoke. aspx Example video of carers Hub explaining how a gadget could support a caring role https://youtu.be/7Nmp1IOLbMs

Ownfone picture button mobile http://www.ownfone.com/

MightY mug https://themightymug.com/

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Link to some online tools and apps NHS choices endorse. http://www.nhs.uk/tools/pages/toolslibrary.aspx

The NHS health apps library is being reviewed and will shortly be up and running again. http://www.nhs.uk/pages/healthappslibrary.aspx

Virgin Care Contact Telephone Numbers The care coordination centre (CCC): 0300 323 0930 (8.30am - 5pm) This is the local East Staffs Improving Lives centre Virgin Care customer services team: 0300 303 9509 (This is the central Virgin care number for any concerns/complaints about VC services, wider than just East Staffs).

Version 4 Dated 13th February 2017

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