Regional Trade Newsletter – October 2011
FLY IN STYLE WITH BRITISH AIRWAYS DOMESTIC FLIGHTS
When your customers fly with • They can catch up on the latest news British Airways on Domestic flights with our selection of complimentary they can enjoy an all-inclusive newspapers experience that includes: Complimentary refreshments and snacks A choice of how to check in and • Your customers can enjoy complimentary where to sit refreshments from our extensive bar • Your customers can check in, select selection of carefully selected wines, their seat and print their boarding pass beers and spirits, including fruit juices, from 24 hours before flight departure teas and coffees on ba.com, or using an Internet mobile • They can enjoy a hot breakfast on our WELCOME TO phone at ba2go.com. For a small fee early morning flights and complimentary BRITISH AIRWAYS’ they can also select their preferred seat drinks and snacks are available from the time of booking throughout the day TRADE NEWSLETTER • At the airport they can check in at a Extensive network and frequent Check-in kiosk and drop their bags from FOR SCOTLAND flyer benefits three hours before their flight departs • Our extensive network means we fly AND THE NORTH with speed and ease to centrally located airports at the most EAST Free generous hand baggage and convenient times. And whenever your checked in baggage allowance customers choose British Airways they I’m delighted to introduce • Your customers can take one standard can relax with the peace of mind that you to the very first edition sized hand baggage and one laptop sized they will have experts to help them of our newsletter dedicated bag, handbag or briefcase. Plus they can throughout their journey, both on exclusively to our partners check in one piece of hold baggage up the ground and in the air and colleagues working in to 23kgs • Plus the British Airways Executive Club will recognise and reward your Scotland and the North East. A comfortable onboard experience customers by allowing them to collect • Your customers can relax in our BA Miles* when they fly with us, which This regular publication will ergonomically designed leather seat can be used for reward flights help to keep you updated with a 31 inch seat pitch, making their with all the latest news journey a more comfortable one * Effective 16 November 2011, BA Miles will be renamed to Avios concerning our operations in your local area. In this first edition you’ll find information about new routes operated with our partner airlines that NEW FLIGHTS MAD-GLA OPERATED BY IBERIA will offer your customers REGIONAL AIR NOSTRUM more choice and freedom to all corners of the globe. We are pleased to announce that Iberia Regional Air Nostrum, Iberia’s franchise partner for regional flights, will be operating a new twice weekly service from Glasgow to Madrid from I trust you will find this 1 November 2011. newsletter useful and I would like to thank you for Under the IB franchise, the following schedule will operate: all your support in helping Flight Origin Destination Departs Arrives Frequency to sell British Airways to your customers. IB8500 Madrid Glasgow 10:40 12:35 Tuesday 13:35 15:50 Thursday Warm regards, IB8501 Glasgow Madrid 13:05 17:00 Tuesday 16:35 20:30 Thursday
Air Nostrum offers an executive class on all of its flights with its exclusive Business Class; offering special check-in facilities, access to VIP lounges, free parking in Madrid, increased Jackie Clark, luggage weight allowance, a select inflight catering service with Denomination of Origin food Trade Sales Manager products, free newspapers and magazines and first class luggage handling. WINTER 2011 SCHEDULE LHR - GLA changes: CHANGES FROM GLASGOW Flt Num New days Old days New Dep Old Dep New Arr Old Arr of op of op time time time time AND EDINBURGH 1474 1234567 123457 1476 3 123456 08:00 10:05 09:25 11:30 Please see below, changes to frequencies from Glasgow and Edinburgh as of 30 October 2011. 1482 123457 1234567 1484 1234567 123457 13:25 14:00 14:50 15:25 In summary, there will be: 1498 1234567 19:05 - 20:35 - • Extra frequencies on Wednesdays, Saturdays 1483 367 1234567 and Sundays between London Heathrow and Glasgow. 1487 123457 1234567 1489 1234567 123457 15:25 16:05 16:50 17:25 • Additional weekend frequencies between London Heathrow and Edinburgh. 1499 1234567 21:15 - 22:45 -
• As of 31 October 2011, Boeing 767 aircraft LHR – EDI frequency increases: compromising of 252 seats will start operating Flt Num New day of op New Dep time New Arr time on the Heathrow – Glasgow route 1434 7 08:05 09:20 1441 7 10:30 12:00
FURTHER CAPACITY INCREASES ON GLASGOW – HEATHROW SERVICE AS OF JANUARY 2012 From January 2012, the number of return services per week between Glasgow and Heathrow will increase to 67, providing 134 flights between the airports, and boosting the number of seats on this route by 25%.
NEW GLASGOW TICKET DESK OPENS FOR BUSINESS
Chief executive Keith Williams has officially opened British Airways’ “However, the new facility is more contemporary, bright and new ticket desk in the main concourse of Glasgow Airport. The spacious, in keeping with what we and our colleagues at BAA ticket desk is part of an £11 million refurbishment programme by feel the customer is entitled to expect from two of the leading Glasgow Airport designed to upgrade a large area of the original operators within the 21st century airline industry.” terminal building and improve facilities for the seven million passengers who use the airport every year. Amanda McMillan, managing director for Glasgow Airport added: “The newly refurbished British Airways ticket desk is a fantastic Pauline Farquhar, British Airways manager at Glasgow Airport, said: addition to the airport, and this recent investment clearly highlights “Our previous ticket desk had been located in the same place for the importance of the airline’s presence at Glasgow.” many years and served us well.
PREMIUM FAST TRACK BOARDING NOW AVAILABLE ON ALL FLIGHTS, INCLUDING UK DOMESTIC FLIGHTS, FROM LONDON HEATHROW TERMINAL 5
Fast track boarding gives customers travelling in eligible cabins or Executive Club Gold and Silver Members priority boarding at the departure gate.
Fast track boarding is available for flights departing other airports around the network. The introduction at Terminal 5 is part of our commitment to ensure we deliver greater consistency for our customers. It means that customers travelling from Terminal 5 in the following cabins will be able to use fast track boarding: • First • Club World • Club Europe • Executive Club – Gold and Silver Members • Business UK ticket holders (travelling on a UK domestic service)