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NEW RESIDENTS GUIDE TO MOSMAN MOSMAN From the red-tiled roofs of comfort, And the gardens and lawns of taste; Safe from the city’s clamour, And safe from the city’s haste; From a vision of range and ocean, And a hint of the sea-cliffs grey, Look down from the heights of Mosman To the depths of Mosman’s Bay. Mosman’s Bay, Henry Lawson MOSMAN 1 2 Welcome to Mosman Your Local Area 6 Welcome 13 Mosman 7 Stay Informed 7 Connect Online 8 Apps & Websites 14 Facilities 14 Barry O’Keefe Library 14 Mosman Art Gallery 15 Mosman Youth Centre 15 Mosman Square Seniors Centre 15 Mosman Swim Centre 17 Venues for Hire 18 Recreation 18 Beaches 18 Parks & Reserves 18 Bushland 19 Sports Grounds 19 Playgrounds 21 Walking 21 Cycling 22 Sailing & Boating 24 Events 24 Festival of Mosman 24 Pet’s Day Out 24 Art Prizes & Exhibitions 25 Markets 25 Rapt 25 Hunter Valley Uncorked 25 Mudgee Wine & Food Fair 25 Mini-Mos Community Fun Run & Fair 25 Balmoral Burn 25 Children’s Fair WHAT’S INTHEGUIDE 3 4 5 Need to Know Here for You Your Council 29 Moving In 48 Families 64 About 31 Checklist 48 New Parents 64 Vision 48 Connections Playgroup 64 Values 49 Childcare & Preschools 65 Strategic Planning 32 Waste 49 Before & After School Care 65 Civic Centre 32 General Waste 49 Vacation Care 65 Justice of the Peace 32 Recycling 49 Playgrounds 65 Rangers 32 Green Waste 49 School Holidays 32 Community Recycling Centre 32 E-waste 66 The Council 33 Biennial Clean Ups 50 Young People 66 Meetings 33 Collection Calendar 50 Youth Centre 66 Elections 33 Tip (Self Disposal) 51 Young Entrepreneurs’ Hub 66 Mayor & Councillors 33 Illegal Dumping 51 Events 51 Moscard 51 Volunteering Programs 69 Have Your Say 34 Recycling Guide 51 Parent & Carer Support 69 Consultation 69 Council Committees 37 Pets 52 Age Friendly 37 Responsible Ownership 52 Seniors Centre 37 Dog Walking 52 Mosman Meals 37 Pet’s Day Out 52 Community Restaurant 53 Community Transport 53 Social Support 38 Getting Around 53 Men’s Shed 38 Public Car Parks 38 Parking Permits 54 Help at Hand 39 A to B Mosman 39 Public Transport 54 Migrant & ESL Services 39 Car Share 54 People with Disability 39 Electric Vehicle Charging 54 Mosman Carers 54 Accessibility 41 Rates 56 Volunteering 41 Making Payments 56 Community Care 56 Environment Management 6 Easy Directory 42 Property 57 Mosman Library Services 42 Development 57 Mosman Art Gallery 42 Mosman Design Awards 72 Contacts 42 Heritage Advice 58 Business 72 Mosman Council 42 Pools & Spas 72 Emergency Services 42 Trees 58 Mosman Chamber of Commerce 58 Food Safety & Public Health 58 OzHarvest 74 A-Z 44 Electoral Info 58 Sustainability 45 Local 45 State 61 Community Wellbeing 76 Map 45 Federal WHAT’S 61 Crime Prevention 61 Domestic Violence INTHEGUIDE 61 Smoke Free Zones WELCOME TO 1 MOSMAN WELCOME TO MOSMAN WELCOME Welcome to Mosman. This is a go-to guide for the suburb, full of useful information for residents. From walking trails to waste collection and everything in between, covering everyday basics through to the abundant fun and recreational activities Mosman offers, you will find it here in easy to navigate sections.

6 Stay Informed Connect Online Stay informed about what’s happening in the area through Mosman Council’s website and by downloading Council’s free mobile app for residents, MyMosman. These will give you a wealth of comprehensive and up-to-the- minute information on local events, activities, Website - mosman.nsw.gov.au services and programs. Facebook – facebook.com/mosmancouncil For the latest news and updates you Twitter – twitter.com/mosmancouncil can also follow Council on Facebook, Twitter, Instagram and YouTube, and have Instagram – @mosmancouncil special interest e-newsletters delivered YouTube – youtube.com/mosmancouncil straight to your inbox by subscribing at mosman.nsw.gov.au/subscribe MyMosman App – free from Google Play and the App Store Details on upcoming community events, activities and services can also be found in Council’s regular MosmanNOW section in the local newspaper, the Mosman Daily, and on community noticeboards located outside the Civic Centre, Mosman Art Gallery and Barry O’Keefe Library.

7 APPS & WEBSITES Mosman Council has a suite of mobile apps to make life easier and give residents access to useful information on the go. They are simple to use, available for both Android and iOS, and free to download from Google Play and the App Store.

MY MOSMAN 8 You can also find all you want to know about local events, programs, services and community facilities through Council’s main websites. Mosman Council MyMosman Park Mosman mosman.nsw.gov.au Clearly organised and detailed MyMosman provides residents with Park Mosman enables drivers to see in information about resident services, convenient and quick direct links to a real time where there is available parking community services and facilities, range of information and services. Handy along the main high street of Military recreational activities, planning and features include: Road and in development, local environment a number of off-street carparks. Personalised waste and recycling management, the Council, council calendars, with collection reminders Users can view available spaces and see operations and policies, and local history Notifications of local works and alerts the probability that they will be able to and demographics. Interactive maps and information for park in their desired location, or check reserves, beaches and dog walking alternative areas. The app also provides Events Mosman parking bay details including maximum areas events.mosman.nsw.gov.au stay, time restrictions and type such as A function for reporting local issues accessible parking. There is always plenty happening in The latest news and events Mosman for residents; outdoor events, Park Mosman makes it easier and faster Direct links to pay rates and renew exhibitions, workshops and activities. for drivers to find parking, reduces traffic parking permits The best source of what’s on in the area congestion and helps drivers to avoid Search for Development Applications is the Events Mosman website. This overstaying in a parking space. Direct link to provide feedback for features a day-by-day calendar of what’s community consultations on at various locations for all ages with details, locations and booking links. You can search by date and genre, share events with friends, and add your own community event to the listings.

Trees Mosman Created by Council’s tree experts, Trees Free Public WiFi Mosman offers a simplified way to submit Council provides free public WiFi around a tree permit application, request a street the Mosman Square and Civic Centre tree planting, report suspicious tree work precinct including Myahgah Mews, and check tree protection zones when Mosman Village Green, and outside Barry planning construction or development O’Keefe Library and Mosman Art Gallery. works. To connect, find and join the ‘Mosman_ Free_Wifi’ network using a WiFi enabled With high quality images and detailed phone, tablet or notebook computer. descriptions of exempt species, frequently asked questions, and links for tree-related information and issues, it provides an easy and efficient source of information for tree management.

9 YOUR LOCAL 2 AREA YOUR LOCAL AREA 12 MOSMAN Mosman is one of Australia’s most beautiful and liveable suburbs. Surrounded by scenic foreshore and national parks north-east of Sydney Harbour, it’s just 8km from the centre of Sydney and includes the localities of Balmoral, Mosman Bay, Beauty Point, Clifton Gardens and Georges Heights. Characterised by spectacular water views, a mix of heritage and contemporary architecture, and a close-knit village atmosphere, Mosman connects residents with a friendly community and the outdoors as the bustle of Australia’s largest city gives way to beachside reserves, walking trails and leafy streets. Calm-water beaches at Balmoral, Chinamans and Clifton Gardens, and views out past Middle Head, hint at a maritime heritage that dates back to 1789, most visible today at Georges Heights’ old military fortifications, and the active Royal Australian Naval base, HMAS Penguin. Marinas, sailing and rowing clubs dot the area’s foreshore, and various community and sporting clubs offer plenty of opportunities to stay active and connect with fellow residents. The Military Road shopping high street includes high-end boutiques and popular brand retailers, and delightful smaller precincts include Spofforth Street, Lower Avenue Road, The Spit, Balmoral Beach and Headland Park. Dozens of cafes and restaurants can be found throughout the area, with something for every taste. Mosman is also home to the famous Taronga Zoo and offers a rich and impressive annual program of cultural and community events, from exhibitions and festivals, to outdoor cinema, music concerts, and monthly craft markets. Residents are warmly invited to enjoy all that Mosman has to offer. FACILITIES Barry O’Keefe Library Mosman Art Gallery Mosman offers residents a range of Mosman’s library provides lending Mosman Art Gallery has been the area’s community facilities centrally located and information services, access to an celebrated artistic hub for more than 20 around the Civic Centre precinct at extensive range of resources including a years. It hosts a busy schedule of high Mosman Square. unique collection of local history material, profile exhibitions, as well as guided tours, and runs a busy program of activities education programs, renowned art prizes and events. This includes story time and special events. sessions for babies and preschoolers, The Gallery reflects Mosman’s impressive school holiday workshops for children artistic heritage. The beauty of Mosman’s and teens, a visiting authors program, and beaches, headlands, bays and bush have information sessions and workshops for inspired generations and some of the work adults on a variety of topics. created in the late 19th century ‘Artists Membership cards entitle holders to Camps’ at Curlew Camp and Sirius Cove borrow from libraries in the Shorelink - especially those of Arthur Streeton - are Library Network which includes now regarded as iconic Australian images. Mosman, Lane Cove and North Sydney Streeton is among the many renowned (Stanton Library). artists represented in the Gallery’s collection, Members can borrow up to 12 items, all which also includes significant works for a period of three weeks, apart from by Conrad Martens, Will Ashton, Henry DVDs which are for two weeks, and a Fullwood, Elioth Gruner, George Halstead, selection of the latest bestsellers and James Ranalph Jackson, Matthew Charles popular new books can be borrowed for Meere, Adelaide Elizabeth Perry, Sydney seven days without reservation through Long, Ethel Carrick Fox, Margaret Preston the Fast Reads service. Overdue fees and John Olsen. apply for late returns. Subscribe to Mosman Art Gallery’s Subscribe to Mosman Library Services’ e-newsletter for the latest news and monthly e-newsletter for the latest news upcoming exhibitions. and upcoming events for adults, teens

and children. Opening hours 10.00am–5.00pm, 7 days and Opening hours until 8.00pm on Wednesday Monday, Wednesday, Friday: Closed on public holidays 9.30am–5.30pm Free admission Tuesday and Thursday: 9.30am–9.00pm 1 Art Gallery Way, Mosman Saturday and Sunday: 10.00am–4.00pm Tel: (02) 9978 4178 605 Military Rd, Mosman Email: [email protected] Tel: (02) 9978 4091 Facebook: facebook.com/mosmanartgallery Email: [email protected] Facebook: facebook.com/mosmanlibrary mosmanartgallery.org.au 14 mosman.nsw.gov.au/library Mosman Youth Mosman Square Mosman Swim Centre Seniors Centre Centre For young people of high school age who Mosman Square Seniors Centre is a Mosman Swim Centre features a six-lane live or study in Mosman, this is a great great place for residents over 55 to 25m indoor heated pool with change space to relax, socialise and interact in a socialise and connect. The Centre runs a rooms and showers, and offers learn to comfortable, judgement-free environment. wide variety of groups and activities to swim programs, training squads, fitness suit diverse interests including Tai Chi, sessions, lap swimming and water play. The Centre offers free, fun and engaging art classes, chess, Scrabble, Zumba, activities including table tennis, a pool table, 90Vista Street, Mosman dancing, table tennis, book and topical ping pong, foosball, trivia competitions, a Tel: (02) 9969 3888 discussion groups, computer classes, fully equipped music room, free WiFi, game Mahjong, gardening, bushwalking, consoles, a kitchen and hang out spaces mosmanswimcentre.com.au knitting and more. with comfortable lounges and bean bags. Opening hours Youth workers are on site and can assist Monday to Friday: 9.00am–5.00pm with questions on employment or education issues, including resumes and referrals to Civic Centre, Mosman Square other community services and facilities. Tel: (02) 9978 4128 or (02) 9978 4119 Email: [email protected].

Opening hours gov.au Monday to Friday: 3.00pm–6.00pm 30 The Crescent, Mosman (next to carpark) mosman.nsw.gov.au/seniorscentre Tel: (02) 9978 4013 See page 52 for more information. Email: [email protected] Facebook: facebook.com/mosmanyouth mosmanyouth.com.au See page 50 for more information. 16 Venues for Hire A number of Mosman Council’s community venues and some of Mosman’s most beautiful outdoor locations are available for hire. Mosman Drill Hall Mosman’s historic community hall located at Cross Street is available for private functions and other community activities. Restored and heritage-listed, the hall features a 25m × 15m timber floor and a separate air-conditioned meeting room. The adjacent all-weather netball courts are also available for hire. Marie Bashir Mosman Sports Centre The Marie Bashir Mosman Sports Centre, also located at Cross Street, includes a full size multi-function playing court suitable for indoor sports such as netball, basketball, indoor hockey and futsal. It features full disability access and includes amenities, seating and a mezzanine viewing area. Mosman Art Gallery & Community Centre The centre offers a range of well-appointed spaces over three levels for community use, including the unique Grand Hall, formerly a Methodist Church built in 1915. It is a perfect venue for a variety of functions including wedding receptions, parties, product launches and meetings. Mosman Youth Centre The centre has a medium-sized kitchen and seating for approximately 20 people, and is available for hire by community groups. Mosman Square Seniors Centre The Seniors Centre is also available for hire when not being used for other programming. For enquiries about this venue call 9978 4128. Outdoor Venues Mosman’s beautiful reserves, beaches and parks can be used on a casual basis at any time. Bookings are essential for organised events of more than 50 people, and all corporate functions and legal ceremonies (such as weddings or christenings). Council- managed locations such as The Rotunda and Rocky Point Island at Balmoral Beach can also be booked for weddings up to 12 months in advance.

For more information visit mosman.nsw.gov.au/venues 17 RECREATION Parks & Reserves Mosman has many beautiful bays and Mosman is blessed with many parks, beaches punctuated by rugged headlands reserves, foreshore areas and open spaces. and sandstone cliffs. From swimming, Many offer a range of facilities such as sailing and scuba diving to sun bathing weather shelters, BBQs and play equipment. and picnicking, they attract thousands of A number of parks include areas where residents and visitors each week in search of dogs can be exercised on or off leash at recreation and leisure. certain times. Beaches Bushland Sydney’s best selection of family-friendly It’s easy to escape the bustle of city life and calm-water harbour beaches is in Mosman, which features remarkable headlined by beautiful Balmoral. Beach biodiversity for a suburb that is so close to areas maintained by Mosman Council are: the city. Council’s Bushland Management Review identified 430 species of flora and Balmoral Beach 221 species of fauna in the area. Edwards Beach Chinamans Beach Fortunately much of the native bushland in Mosman is part of Sydney Harbour National Little Sirius Cove Park and so protected from development. Clifton Gardens These areas include Middle Head, Georges Spit East Heights and Bradleys Head. A diverse range There are also two ‘clothing optional’ of other bushland sites are also managed bathing areas on the shores of Middle and protected by Council and the Sydney Head, where nudity is permitted. These are Harbour Federation Trust. administered by the State Government: There are plenty of opportunities for Obelisk Beach interested residents to be involved in the local area’s bushland care. For more Cobblers Beach information see ‘Volunteering’ on page 56.

18 Sports Grounds Sport is part of the fabric of Mosman. The suburb is home to a number of quality and well maintained sports grounds, many of which are available for casual and seasonal use. Please be aware demand can be high. Bookings for organised activities are essential and should be made through Council well in advance. Sports fields include: Allan Border Oval Balmoral Oval Georges Heights Oval Middle Head Oval Rawson Oval Playgrounds Families and children love Mosman’s wide selection of 14 public playgrounds. They range from simple swings and climbing structures to the latest in play design and equipment. For those wishing to keep their youngsters contained and within reach, there are fenced playgrounds at Balmoral, Clifton Gardens Reserve, Curraghbeena Park, Memorial Park, Reginald Street Park, Reid Park, Sirius Cove Reserve and Spit West Reserve. There are plenty of outdoor recreational areas for grown-up residents too, some featuring public art, educational features and exercise equipment.

19 20 RECREATION Walking Cycling Those who enjoy walks are spoilt for Cyclists in Mosman can enjoy spectacular choice with beautiful foreshore trails and views and journey through expansive bushwalking tracks. foreshore parkland and bushland reserves, with many excellent cafes en route. The MyMosman app details a range of local walks that can be done individually or There are several local cycling paths plus linked to complete a loop of the suburb. It a regional route linking Mosman to North also highlights interesting facts about local Sydney and Manly. wildlife, heritage, Aboriginal sites, bushland Most routes in the area are graded medium and coastal features. Popular walks include: in difficulty with some steep hills, and they Bradleys Head to Chowder Bay, a gentle avoid the high traffic along Military and Spit 4km bushtrack from Taronga Zoo to the Roads. beach and cafes at Chowder Bay, with spectacular Sydney Harbour views. Taronga Zoo Wharf to Mosman Bay, a For more information visit coastal route which takes in expansive mosman.nsw.gov.au/recreation harbour views and culturally significant areas. It follows a bush track to Little Sirius Cove, passing the route taken by early artists such as Arthur Streeton who established the Curlew Artists’ Camp in the late nineteenth century. Routes through historic areas such as the Middle Head walk which takes in military fortifications and expansive water views.

21 Wharves Sailing & Boating Mosman has three commuter wharves serviced by Sydney Ferries: With sheltered bays adjacent to one of the world’s most scenic city harbours, Mosman’s Mosman Bay (Avenue Road) waters are popular for sailing and boating. South Mosman (Musgrave Street) There is a range of facilities, amenities and Taronga Zoo (Athol Wharf Road) infrastructure available for recreational sailors including marinas, clubs, boat ramps, public For more information visit moorings and ferry wharves. rms.nsw.gov.au/maritime/using-waterways

Marinas Moorings There are several marinas in the area and Moorings are available at various locations a nautical hub at The Spit, which is home throughout Mosman however demand is to Middle Harbour Yacht Club, Middle usually high. To apply, lodge an application Harbour Skiff Club and a number of popular for a mooring licence at any RMS registry waterfront restaurants. Local marinas include: or NSW Service Centre. Approved vessels d’Albora Marinas – The Spit are eligible for private, commercial/club or Ferguson’s Boatshed Marina – The Spit emergency mooring and penalties apply for Smith’s Spit Boatshed – The Spit non-compliance. Middle Harbour Yacht Club – The Spit For more information visit Mosman Marina – Mosman Bay rms.nsw.gov.au/maritime/moorings Balmoral Boatshed – Balmoral Beach Boat Ramps Boat trailer parking Public boat ramps are located at: Residents can park their boat trailers on selected local streets under tightly-enforced The Spit Road Boat Ramp – The Spit restrictions. Unattended boat trailers cannot Mosman Bay Boat Ramp – Mosman Bay remain parked in the same place for longer than 28 consecutive days. If that occurs Council may impound the trailer after giving 15 days notice.

For more information visit olg.nsw.gov.au/boattrailers

22 23 EVENTS Festival of Mosman Art Prizes & Mosman has a vibrant year-round Spring in Mosman is festival time. schedule of community events. There’s The biggest is the biennial ‘Festival of Exhibitions Mosman’, held in odd-numbered years. something for everyone including monthly Mosman Art Gallery hosts impressive This celebrates the best of Mosman and markets, art exhibitions, outdoor concerts exhibitions and a number of prestigious the area’s harbourside lifestyle through and annual favourites such as Mosman’s annual awards for both emerging and a busy and diverse program of events much-loved Pet’s Day Out. These are just established artists. a few of the annual highlights. for all ages, including open air concerts, art exhibitions, outdoor movie nights, Established in 1947, the Mosman Art environmentally themed activities, Prize is the Gallery’s signature event outdoor dining, and much more. and one of Australia’s longest-running Stay up to date with what’s on via and most prestigious local government In alternate years to the Festival of events.mosman.nsw.gov.au art awards. The winning works have Mosman, Council hosts ‘Out and About’ helped to build an important collection a series of free community events that of modern and contemporary art that includes outdoor concerts and movie reflects developments in Australian art screenings. practice over the past 50 years. Past winners include Margaret Olley, Guy Warren, Grace Cossington Smith, Weaver Hawkins, Nancy Borlase, Lloyd Rees, Pet’s Day Out Anthony Galbraith, Elisabeth Cummings, Each year Mosman gives residents a fun Tim Johnson and Guan Wei. opportunity to celebrate with their pets The Mosman Youth Art Prize, initiated in and other animal lovers at Pet’s Day Out. 1988 by renowned local artist Ken Done The day features popular games and AM, is open to young people aged 12-21 competitions such as animal fancy dress, years. It accepts entries in any media and pet-owner look-alike, most unusual pet is one of the richest youth art prizes in and a ‘There’s No Such Thing as The Australia. The Prize gives aspiring young Dog Poo Fairy’ race, as well as interactive artists the opportunity to exhibit in a public activities like obedience master classes gallery, as well as the chance to win cash and dog yoga. prizes, scholarships and art materials. The resulting annual exhibition is an exciting and inspiring showcase of the region’s emerging and diverse artistic talent.

24 EVENTS Markets Hunter Valley Balmoral Burn The Mosman Market is one of Sydney’s On the last Sunday of May each year most popular community markets. It Uncorked Awaba St and the northern end of is held from 8am to 3pm on the first Balmoral hosts the Humpty Dumpty The Hunter Valley’s leading winemakers Saturday of every month except January, Foundation’s major fundraiser, the Balmoral and gourmet providores come together at Mosman Square and Village Green. Burn. As the organisers say, it’s only 420m to showcase their wares at Balmoral one uphill, but it is a steep hill! The Balmoral Featuring approximately 150 stalls, Sunday every October. It’s a fantastic Burn is now a Sydney institution and the markets offer a diverse range of opportunity for residents and visitors to each year thousands of entrants test their products from local sellers, artisans and immerse themselves in the Hunter Valley endurance and race up the Awaba St hill. craftspeople. Unique and handcrafted way of life and unearth the tastes, sights All funds raised help the Humpty Dumpty goods include jewellery, stationery, and stories of the region. Foundation provide critical medical photography and art, ceramics, clothing, equipment for life-saving infant and child baby wares, Fair Trade products, care to hospitals around Australia. woodwork, organic skin care, glassware, toys, pet products and gifts. Mudgee Wine Visitors can sample cakes, biscuits, jams and preserves, and enjoy delicious take & Food Fair Children’s Fair away foods, and enjoy live entertainment and a vibrant atmosphere. The winemakers of the Mudgee Region Mosman Council’s popular Children’s bring their award-winning wines to Fair takes place on Allan Border Oval Council also holds several night markets Balmoral every August with the Mudgee each Spring. Especially for children up throughout the year: the Twilight Christmas Wine & Food Fair. Regional produce is also to 5 years of age, it’s a free two-hour fair Market before Christmas in December, a feature with delicious olive oils, pickles, where youngsters can have their faces EasterFeast in March/April, WinterFeast in cheese, wine jellies and honey available to painted, enjoy African Drumbeats, meet July and OctoberFeast in October. sample and buy. friendly zoo animals, bounce in a jumping castle and ride in the tea cups. This fun community event is a favourite with Rapt Mini-Mos Community young families. In December Mosman gets into the festive spirit with Council’s popular Christmas Fun Run & Fair decorating competition for businesses and retailers, Rapt. Rapt has become The Mini-Mos Community Fun Run & Fair a tradition, and businesses with street is a favourite community event. Held in or public frontage compete for awards June, it raises funds for Mosman Public including best display, best lighting and School and the school’s nominated most sustainable display. charities. It’s a great day out, with 2km, 5km and 10km road races around the streets of Mosman, and the Mini-Mos Fair held on the school grounds. 25 NEED TO 3 KNOW NEED TO KNOW MOVING IN

28 MOVING

MOVING IN INWhile it can be exciting to move, it takes a lot more than empty boxes to feel settled in a new place. Sometimes the little things can make the most difference; knowing when to put the bins out, getting the renovations kick-started or making sure that your beloved pets have been registered at their new home. The following pages bring this information together for you in one place.

29 30 Government agencies Other Checklist Australia Post School (apply to have your mail redirected) A checklist is a useful tool when organising Employer/work www.auspost.com.au a house move. It reduces stress and the Financial (financial advisor, accountant) chances of forgetting things. This checklist Australian Electoral Commission highlights some key areas to consider. www.aec.gov.au Banks, credit cards and credit unions It is mandatory to notify a change Australian Tax Office (tax returns, small Clubs of address with government offices business licences) www.ato.gov.au including the Electoral Commission, Family and friends Government services including Medicare, Centrelink (if you receive Gym and fitness memberships social security benefits) and RMS for Medicare and Centrelink (pensions, your driver’s licence. You can smooth seniors card, veterans affairs, NDIS etc.) Insurance companies (ie vehicle, the process by updating your address humanservices.gov.au or my.gov.au property, home and contents) online on the MyGov (my.gov.au) and Roads and Maritime Services (driving Loyalty cards/programs ServiceNSW (service.nsw.gov.au) licences, car and boat registrations) websites. rms.nsw.gov.au Subscriptions You can visit the Australia Post website Local library membership Lawyers to have your mail redirected and arrange mosman.nsw.gov.au/library for change of address notifications to Superannuation fund be sent to nominated organisations. It’s Council rates and registrations E-tags, tolls, mechanic a good idea to keep an eye on your mail mosman.nsw.gov.au leading up to your move, to take note of NSW Pet Registry petregistry.nsw.gov.au who sends you mail regularly and collect Utilities Hopefully this checklist helps with sorting change of address forms that come with Electricity out some of the basics. subscriptions. Water The following pages have more information If you have children include school, friends to help make your move in to Mosman a and extra-curricular clubs and activities, Gas smooth and enjoyable one. and pets should have their registration address details updated through the Phones Office of Local Government at petregistry. Internet Subscription TV nsw.gov.au in case they go missing and are picked up by Council or others. Health & medical General practitioner Dentist/Orthodontist Specialists Personal trainer Veterinarian Health insurance provider

31 WASTE Recycling Community Keeping Mosman clean and tidy is the There are collections for two types of recycling bins, blue-lid bins for paper and Recycling Centre responsibility of every resident. The cardboard and yellow-lid bins for glass following information details Mosman The Northern Sydney Community and containers. They are collected on the Council’s waste collection, minimisation Recycling Centre, located in Waltham same day as general waste on alternating and recycling services. Street Artarmon, provides a free weeks, for example the blue-lid bin is collection service for residents of collected one week, and the yellow-lid bin Mosman for items that cannot otherwise is collected the next week. For apartment be disposed of through regular waste blocks, both types of recycling bins are disposal practices. The majority of these General Waste collected each week (see the next page items are recycled and include paints, gas for more information on recycling). Council collects mobile red-lid bins for bottles, ink cartridges, x-rays, car oil and general and non-recyclable waste once other types of oil. Contact the Centre for a week from each residence on the opening hours on 9936 8100. designated collection day for that area (see collection calendar). Green Waste Red-lid bins are available in 80 or 120 Council offers a monthly or prepaid litres capacity for houses, or 240 litres collection service for green waste and E-waste for bins shared between residents in provides 240 litre green-lidded recycling E-waste must be disposed of separately. apartment blocks. The system is user bins for the collection. A one-off It can contain useful finite resources pays, meaning that the smaller your bin administration cost of $25 applies. Visit such as gold, copper and silver, as well as the lower the charge. Council’s website to order the service. substances that can be environmentally To help Council provide an efficient Excess green waste material can also be toxic if they end up in landfill, such as service, bins should be placed outside at collected by booking a prepaid service. lead and mercury. Recycling e-waste the kerb, clear of impediments, with lids means that 90% of the materials can closed on the night prior to collection day. be recovered and recycled into new Once emptied, bins should be retrieved products. as soon as possible and stored back on Council hosts two free e-waste drop- your property. offs each year. The collection takes computers, laptops, monitors, TVs, DVD/ CD/VHS players, printers, small electrical appliances, mobile phones, microwaves, game consoles and computer peripherals. For more information visit mosman.nsw.gov.au/e-waste

32 Biennial Clean Ups Tip (Self Disposal) There are two free scheduled household If you can’t wait for regular collections clean ups for residents each year, in or have too much rubbish, you can also February and August. This provides use the Kimbriki Resource Recovery collection for larger items such as Centre, located off Mona Vale Road just whitegoods, bicycle frames and other past Terrey Hills. This service is free for metals, furniture, small appliances, Mosman residents dropping vegetation carpets and linoleum (limited to one or e-waste, though charges may apply for piece maximum up to 1.5m in length). other materials. Please place metals and whitegoods in a separate pile to non-metal material. Metal and non-metal materials are collected from the kerbside separately to maximise Illegal Dumping the opportunity for recycling and reprocessing. Items should be placed out Dumping waste on the kerbside or in for pick-up on the night before collection. parks and bushland is illegal. Offenders can face prosecution and fines of up to Items that don’t qualify include e-waste, $4,000. This applies to general household vegetation, excavated materials, building rubbish, larger household items such as materials and waste, car parts and mattresses, furniture and whitegoods, tyres, food waste, liquid waste (paints, construction and demolition waste, oils and chemicals), bricks, concrete organic material, chemicals and other and guttering, ceramics and tiles and hazardous waste, abandoned vehicles, hazardous waste such as asbestos. car parts and shopping trolleys. If you have excess material and can’t wait Council urges residents to consider for the free scheduled biannual collection, their neighbours, community and the you can arrange for an additional environment, and dispose of waste collection by booking a prepaid service. properly.

For more information visit Collection Calendar mosman.nsw.gov.au/wasteand A calendar including household waste recycling or the Waste & Recycling and recycling collection dates is delivered section in the MyMosman app. to residents before the start of each year, and can also be accessed online at mosman.nsw.gov.au/collection-dates or via the MyMosman app. Prepaid waste collection services can be booked through Council’s Waste Line on (02) 9978 4076 or customer service in the Civic Centre. 33 RECYCLING GUIDE RECYCLING GUIDE Mosman Council encourages residents to be aware of which materials are and are not recyclable. On average 20% of rubbish placed in Mosman landfill bins is recyclable. To make recycling easier, Council has Glass and Mixed Container Paper and Cardboard General waste Garden Organics a range of free stickers and signage to explain clearly what is eligible for each Recycling Recycling Landﬁll Recycling type of recycling bin. These use easy to follow colour coded categories, and photos of relevant items. If you would like these Ensure containers are empty materials for your bins or waste collection rooms, please contact Mosman Council on 9978 4000.

Place green waste in green lidded bin or rigid container. Pruned branches not to exceed 1m in length or 100mm in diameter Glass and Mixed Container Recycling Paper and Cardboard Recycling Landfill Waste Organics Recycling § Glass and plastic bottles § Empty aerosol cans § Paper § Magazines § Food scraps § Plastic bags § Tree and hedge prunings § Steel/aluminium cans § Shampoo bottles § Cardboard § Envelopes § Take away coffee cups § Food wrappers § Grass clippings § Plastic containers § Take away coffee lid § Phones Books § Egg Cartons § Nappies § Polystyrene § Twigs and leaves § Bathroom products § Newspapers

mosman.nsw.gov.au/wasteandrecycling or call the Waste Information Line on 9976 4076 organics bin

34 RECYCLING GUIDE

Glass and Mixed Container Paper and Cardboard General waste Garden Organics Recycling Recycling Landﬁll Recycling

Ensure containers are empty

No plastic bags in recycling bins No food Bagged recycling goes straight to landﬁll – even when placed in the recycling bin Reduce waste waste in Any items you are unsure about? For more information, visit to landﬁll mosman.nsw.gov.au/wasteandrecycling or call the Waste Information Line on 9976 4076 organics bin

35 36 PETS Dog Walking Pets give joy and companionship to their Mosman is great for dog owners, and owners, and Mosman is a pet-loving there are many parks and reserves where community. Of course, owning a pet also they can be exercised either on or off entails responsibility and Mosman Council the leash at certain times. For details visit encourages owners to understand all that mosman.nsw.gov.au/dogwalking is involved in caring for and nurturing an When off the leash, dogs must at all times animal. be under the supervision of a competent person who ensures the dog does not annoy or endanger others. Dogs are not allowed in other parks and Responsible reserves, or on ovals and beaches, and must be on the leash when outside private Ownership property. Cat and dog owners have legal Owners are encouraged when out with their responsibilities under the NSW Companion dogs to take bags to pick up after them. Animals Act 1998, which is designed to Free bags are available from dispensers in a help people and companion animals live number of parks and reserves. together. Things pet owners need to do include: Register the pet with Council before it is six months old. Pet’s Day Out Attach a tag and collar with an address Each year Mosman gives residents the and phone number. opportunity to celebrate their pets and get together with other animal lovers at Keep dogs on a leash outside private Pet’s Day Out. The free event features property, and the leash must be held by competitions and interactive animal shows someone who can control the dog. such as obedience master classes, animal Pick up after the animal when it defecates acupuncture and dog yoga. Bring your pet on public land, and deposit the excrement along to join in the fun. in the toilet, a compost or a dog bin. Owners must not allow an animal to defecate in the gutter or on the road. For more information visit Ensure the pet does not enter school mosman.nsw.gov.au/pets grounds without written permission from the principal, shopping centres, or come within 10 metres of children’s playground equipment.

37 GETTING Public Carparks Parking Permits Mosman has plenty of on and off-street Council provides residents with permits car parking, and Council has installed for car parking in selected residential AROUND integrated smart parking technology to streets and foreshore parking areas. It is easy to get around in Mosman, and help residents more easily locate vacant Mosman Council encourages residents to parking spaces. Residential parking scheme choose sustainable transport options over There are in-ground sensors for street The residential parking scheme enables cars whenever possible to ease traffic parking along Military Road and eligible residents living in some of congestion and reduce pollution. A short surrounding streets, and signage and Mosman’s busiest streets to park their distance from Sydney and connecting the overhead guidance indicators in off-street vehicles near their property by exempting city to suburbs in the northern beaches, carparks at Bridgepoint, Vista Street, them from parking restrictions. the area is also generously serviced by Marque, Mosman Square, Raglan Street public transport. West and Raglan Street East. Foreshore parking permits Drivers are encouraged to use the Park Mosman residents can apply for a Mosman app, which uses the data foreshore parking permit that allows free from the sensors to provide real time parking at the following foreshore reserve information on available parking. car parks: There is pay and display parking along Clifton Gardens The Esplanade at Balmoral Beach and for Balmoral South (adjacent to oval) carparks at Clifton Gardens, Rosherville, Rosherville and The Spit. Visitors who park in these areas must purchase a ticket from the The Spit – East, West and Ellery Park machines and display it clearly on the The permit also allows free parking dashboard of their vehicle at regulated for up to three hours in ticketed areas times. along The Esplanade at Balmoral Beach, The Spit, McLean Crescent adjacent to Rosherville Reserve, and Bradleys Head Road opposite Taronga Zoo (subject to displaying a free three hour ticket on the vehicle dashboard). Council’s parking permits are vPermits, or digital permits, and do not require a sticker to be displayed on the car. Residents manage their own parking permits online through vpermit.com.au/ mosman. For more information visit 38 mosman.nsw.gov.au/parkingpermits A to B Mosman Public Transport Car Share The A to B Mosman is a community bus Public bus services provide frequent Car sharing is available in Mosman service that provides individual or group connections from Mosman to Sydney’s through GoGet and Popcar, with parking transport for residents who have difficulty CBD (Wynyard and Central Station), North pods in several locations including using other transport services and need Sydney, Chatswood and the Northern Brady Street, Stanton Road, Shadforth to travel between Mosman, The Spit and Beaches. The yellow double-decker B-Line Street and in the Council carparks at Neutral Bay. (B1) provides an express access to the Raglan Street East and Mosman Square. Northern Beaches and the city. These vehicles can be hired for as little Those who are eligible include residents as one hour. For more information on aged 65 or older who are not able Ferry services operate from three public locations, bookings and availability visit to access Mosman Council’s regular wharves to Circular Quay on the other goget.com.au or popcar.com.au Community Transport service, residents side of Sydney Harbour: Mosman Bay who are living with dementia, isolated, Wharf, South Mosman Wharf and Taronga vulnerable or at risk, and cannot access Zoo Wharf. From the ferry hub at Circular mainstream public transport or have a Quay, ferry services connect to other temporary health or mobility issue. foreshore locations including Manly, Electric Vehicle Parramatta, Darling Harbour, Watsons Bay A to B Mosman operates Monday to and Balmain. Friday 8.30am–4.30pm and Saturdays Charging (subject to availability). Fares apply. To use Sydney’s public transport system For those who own an electric vehicle requires an Opal Card, which offers a two public charging points are located tap-on, tap-off service for the bus, train at Taronga Zoo. Other charging point and ferry networks. Opal Cards are sold locations nearby include St Leonards, at newsagents, convenience stores and Crows Nest, Cammeray, Balgowlah and transport hubs, and can be topped up the CBD. More information on charging online. providers and sites is available from Timetables and real-time service tracking plugshare.com are available through Transport NSW’s TripView app, available from the App Store and Google Play. For more information visit mosman.nsw.gov.au/transport

39 40 RATES Making Payments Rates fund Mosman Council’s services Rates can be paid in full annually, or in including road maintenance, parks and quarterly instalments which are due on sports grounds, community facilities, and the same dates each year - 31 August, 30 resident services. November, 28 February and 31 May. To ensure fairness, these are calculated on There are various options for payment: land size, value and usage. Land values are Online - using the Commonwealth supplied to Council by the Valuer-General Bank’s secure BPOINT or your banking and revised on average every three years. institution’s B-PAY facility. Rebates are available for eligible In person - at any branch or agency pensioners and Council offers a voluntary of Australia Post or at Mosman Civic rebate to Australian Service Veterans who Centre, using cash, cheque, EFTPOS do not qualify for government assistance. or a credit card (American Express, To check eligibility or for other rate related Mastercard or Visa). enquiries call (02) 9978 4140. Post – by mailing the remittance advice slip to Mosman Council with a cheque. Over the telephone – by calling 1300 276 468 and paying with a credit card (American Express, Mastercard or Visa).

For more information visit mosman.nsw.gov.au/rates

41 PROPERTY Heritage Advice Mosman has many beautiful heritage homes and Council runs a Heritage Advisory Service offering free advice from Development a qualified Heritage Architect on what can and can’t be done with heritage listed In Mosman, if you intend to build, develop properties. or use land, your first step should be to contact Mosman Council for advice on: Heritage-related Development Applications (DAs) are referred to The development assessment process Council’s Heritage Advisor. To avoid The rules for developing the particular disappointment and wasting time, owners site under Council’s local plan or developers are advised to begin a Any issues that might affect dialogue on design with Council in the development and use of the site. early planning stages. Council’s Planning Advisor (Duty Planner) Prior to making an appointment, you can is available from 8.30am to 10.30am, discuss heritage matters and queries with Monday to Friday, and can be contacted Council’s Duty Planner, available 8.30am on (02) 9978 4172 or by visiting Council to 10.30am, Monday to Friday. during these hours. To inform residents and any other interested persons about the steps in the development assessment process, Council Pools & Spas also has a Development Application Swimming and spa pools must be (DA) guide and several useful tools on registered in a statewide pool register. its website. For more information visit Pools and spas can be logged and mosman.nsw.gov.au/development/ further information found at the NSW applications Swimming Pool Register online at swimmingpoolregister.nsw.gov.au Owners are responsible for the safety of Mosman their pool and surrounding area, including adequate safety fencing and appropriate Design Awards resuscitation instruction signage. Anyone who rents or sells a property with In odd-numbered years Council runs a pool must have a current compliance the biennial Mosman Design Awards. or occupation certificate. To apply for a This prestigious building and design Council inspection of your pool barrier go industry award recognises outstanding to mosman.nsw.gov.au/pools contributions to the built environment in the Mosman area. Nominations are judged by a panel of industry leading architects, considering Trees factors such as sustainability, use Property owners are responsible for trees of materials, siting, innovation and and vegetation growing on their property. functionality. Any building project completed during the previous two All pruning work on private and public years is eligible, and architects, builders land requires Council consent unless work and home owners are encouraged to is undertaken on an exempt species. For nominate their project or property. information download the Trees Mosman app or visit mosman.nsw.gov.au/trees For more information visit mosmandesignawards.com.au

42 43 ELECTORAL INFO ELECTORAL INFO New residents to Mosman, or people moving within the suburb, must update their address on the electoral roll or risk having it removed and being unable to vote. Enrolment requires proof of identity such as current driver’s licence, Australian passport number or the endorsement of someone already enrolled. Please note that the AEC cannot accept any other forms of identification, such as 18+ or Proof of Age cards. For more information visit aec.gov.au

44 ELECTORAL INFO Local State Federal Mosman Council has a governing body that includes a popularly-elected Mayor North Shore Warringah plus six Councillors typically elected for a Mosman is part of the NSW electorate of Mosman is in the Federal seat of four-year term of office. North Shore. Warringah, which covers an area from Neutral Bay, Mosman and Manly in the Local Government Areas wholly or south, to Curl Curl and Frenchs Forest partially within this district include: Lane (part) in the north. It is bound by Middle Cove, Mosman and North Sydney. Harbour, Military Road, Falcon Street, Bent Localities include: Balmoral, Beauty Point, Street, Forsyth Park, Montpelier Street, Clifton Gardens Cremorne, Cremorne Eaton Street, Rawson Street, Kurraba Point, Crows Nest, Kirribilli, Kurraba Point, Road, Anderson Park and Neutral Bay in Lavender Bay, McMahons Point, Milsons the west. Main suburbs include Allambie Point, Mosman, Mosman Bay, Neutral Bay, Heights, Balgowlah, Brookvale, Cremorne North Sydney, Spit Junction, St Leonards, Point, Curl Curl, Fairlight, Forestville (part), Waverton and Wollstonecraft. Postcodes Frenchs Forest (part), Killarney Heights, include: 2060, 2061, 2062, 2065, 2088, Manly, Manly Vale, Mosman, Neutral Bay, 2089, 2090 Queenscliff and Seaforth.

45 HERE FOR 4 YOU HERE FOR YOU FAMILIES New Parents Mosman is popular with families. The Advice and support for new parents and area’s parks, beaches and schools babies is available through Cremorne provide a healthy, active and welcoming Early Childhood Centre in Parraween environment in which to raise children. Street, Cremorne. Contact the Centre on There are many services and facilities 9953 7042. in the area to support young families including childcare, preschools, playgroups, family day care, before and after school care and vacation care. Connections Playgroup Mosman Council’s Connections playgroup, for infants and children 0-5 years, is run at The Drill Hall on Mondays from 10am to 12pm during school terms. It is a fun and creative environment facilitated by experienced staff that provides opportunities for parents and carers to develop social connections in Mosman. New residents and parents are especially welcome.

48 Childcare & Vacation Care School Holidays Local schools offer fun, safe, recreational During school holidays children of all Preschools vacation care programs that include in- ages are spoilt for choice with special house activities and excursions for primary activities and workshops at Mosman Art There are a number of childcare school aged children (K-6) during public Gallery and Barry O’Keefe Library. From centres and preschools in the Mosman school holidays. painting with professional artists, to craft area. Services are staffed by qualified workshops, to building and programming professionals and teams of caring, with the latest robotics, Council’s school experienced staff who understand child holiday programs provide children with development, and program activities that plenty of opportunities for hands-on and challenge and interest each child. Care is Playgrounds engaging ways to have fun and learn also available through family day care and Mosman has 14 public children’s new skills. Details and booking links are other private providers. playgrounds scattered throughout the published in advance online. suburb in park and beachside reserve locations. They range from simple swings and climbing structures to the latest in For more information visit Before & After playground equipment and play design mosman.nsw.gov.au/children incorporating public art and educational School Care features. Interactive maps and more information on each playground is Before & After School Care services available on Council’s MyMosman app. for primary school aged children (K-6) during school terms are available through primary schools. These services offer a variety of activities including games, sports, drama and cooking.

49 YOUNG PEOPLE Mosman Council provides a variety of services for young people aged 12–25. Many activities are based at the Youth Centre, and programs are developed in consultation with young people from the community.

50 Youth Centre Volunteering Parent & Carer For young people of high school age who live or study in Mosman, this is a great Programs Support space to relax, socialise and interact in a Mosman’s youth volunteering programs Mosman Youth Services offers support comfortable, judgement-free environment. are a great way for young people aged for parents, teachers and families, and The Centre offers free, fun and engaging 14–25 to get involved in the community, staff can offer referrals to organisations activities including table tennis, a develop organisational skills and connect and services that specialise in working pool table, ping pong, foosball, trivia with other young people who share with young people. The Youth Services competitions, a fully equipped music similar interests. Students can use the team hold regular parent information room, free WiFi, game consoles, a kitchen programs to contribute to their Duke evenings covering various topics, and and hang out spaces with comfortable of Edinburgh Award or IB CAS service parents and carers can register to receive lounges and bean bags. requirements. Mosman Youth Services updates via its digital newsletter. Youth workers are on site and can Volunteer groups include: assist with questions on employment or Vocal Rewind – focused on the education issues, including resumes and organisation of live music events. referrals to other community services For more information visit and facilities. Mospress - media campaigners mosmanyouth.com.au including graphic design, photography, The Youth Centre is open every weekday event management. as a drop-in space during school term from 3.00pm to 6.00pm, and offers View Finders – focused on education extended hours and special programs and initiatives to foster environmental Contact during school holidays. sustainability Mosman Youth Centre F.R.E.S.H. – focused on nutrition education and helping members of the 30 The Crescent, Mosman community to develop skills to support (next to carpark) Events healthy eating. Tel: (02) 9978 4013 Email: [email protected] Green Thumbs – focused on community Throughout the year, Council organises Facebook: facebook.com/mosmanyouth a variety of fun and engaging events for gardening, ecological design and teens and young people. Youth volunteers horticulture. work with staff to put on local youth events from music concerts and band nights, to outdoor cinema screenings and markets. Smaller events are also held throughout the school term at the Youth Centre, including youth movie nights and workshops. Council is also involved in the Shoreshocked Music Festival held annually to celebrate National Youth Week.

51 AGE FRIENDLY AGE FRIENDLY Seniors Centre Mosman Council’s Community Care team Mosman Square Seniors Centre is a provide a range of high quality services great place for residents over 55 to for older residents including wellbeing socialise and connect. The Centre runs and social activities, excursions, transport, a wide variety of groups and activities meals at home, and social support. to suit diverse interests including Tai Chi, art classes, chess, Scrabble, Zumba, Subscribe to Community Care’s Active, dancing, table tennis, book and topical Healthy & Engaged e-newsletter for discussion groups, computer classes, older adults, for interesting news and Mahjong, gardening, bushwalking, information on upcoming events. knitting and more. All activities are inclusive and the Centre offers complimentary tea, coffee, computer terminals and WiFi. Open from 9.00am to 5.00pm, Monday to Friday. 52 Mosman Meals Community Men’s Shed Mosman Meals offers home-style meals Mosman Men’s Shed is a welcoming freshly prepared daily by a local catering Transport environment where men can make company. Options for pickup or delivery stuff, get advice, have a yarn, and potter Flexible door-to-door transport is include refrigerated and frozen meals, around. The shed is located on the corner available for older people and their carers soups, salads, sandwiches and desserts. of Suakin Drive and Dominion Cresent who live in Mosman. Council’s Community A varied menu caters for vegetarians and near Georges Heights Oval in Mosman. Transport service offers regular outings special dietary requirements. for frailer older people, as well as popular For more information email: bus trips for active, independent older [email protected] people. Door-to-door transport is available to and from the Seniors Centre for social Community activities and the Community Restaurant, For more information visit as well as medical appointments, visiting, mosman.nsw.gov.au/seniors Restaurant shopping, library and social activities. On Tuesdays and Fridays, the Seniors Centre gives residents the opportunity to socialise over a delicious, low cost Social Support Contact two or three course lunch. At the end of each month, the lunch is themed with Through Council’s Neighbour Aid Mosman Community Care & entertainment. Bookings are required program volunteers support frailer Mosman Square Seniors Centre and transport is available for Mosman older people living in their own homes residents requiring assistance. with assisted shopping, transport to Civic Centre, Mosman Square appointments, small maintenance tasks, Tel: (02) 9978 4128 or (02) 9978 4119 going for a walk, Art-at-Home, computer Email: [email protected] assistance (at home) and companionship.

53 HELP AT HAND Migrant & ESL Mosman Carers We all need a hand at times, Council and Residents caring for someone with an the community are ready to help. Services illness, disability or dementia are invited to join the Mosman Carers’ Group, For residents new to Australia or with which meets at the Seniors Centre every English as a second language Mosman Wednesday at 10.00am. The group Council has welcome packs with quick provides information, support and reference guides on local services on its assistance. Weekly guest speakers and website. These are available in a number regular full day bus outings provide some of languages including Chinese, Japanese, ‘time out’ for carers in a friendly, relaxed Korean, Farsi and Spanish. Council also atmosphere. Carers and their loved ones has a number of staff who are fluent in can also attend the Centre’s Care Cafe languages other than English, and the together on the third Tuesday of every Translating and Interpreting Service (TIS) month from 10.00am to 12.00pm. on 13 14 50 can provide trained telephone interpreters. To assist with learning English, Mosman Seniors Centre also holds a weekly English Accessibility Conversation Group Council aims to remove systemic and attitudinal barriers so that people with disability have more opportunities to People with enjoy life in the Mosman community. Council works to improve outcomes Disability through four key areas: Development of positive community Council’s Community Care team is staffed attitudes and behaviours towards by professionals and provides a range people with disability of services and activities for residents Creation of more liveable communities with disabilities, their families and carers, for people with disability including social support, transport, information and referral services. For Achieving a higher rate of meaningful more information contact (02) 9978 4128 employment participation by people between 9.00am to 5.00pm, Monday to with disability through inclusive Friday. employment practices For young adults aged 18-40 years with More equitable access to mainstream a disability, Friday Night Group provides services for people with disability social and recreational activities on the through better systems and processes. third Friday of every month including outings, dinners, bowling, disco nights, workshops and movie nights. Drama For more information visit Group held every Thursday also provides mosman.nsw.gov.au/community an interactive drama and improvisation course for young people with disability. For more information and registrations contact (02) 9978 4128. 54 HELP AT HAND 55 VOLUNTEERING Community Care Environment Volunteers are a valuable and celebrated Social support & visiting: For the part of the Mosman community. Neighbour Aid program to support Management elderly residents or residents with a Bushcare: A program to protect and Mosman Council has a range of interesting disability who live at home, and the restore remnant urban bushland that opportunities for people to get involved Saturday Respite program which assists provides habitat for native wildlife. and make a difference by contributing in the provision of activities and outings. some of their time to help deliver local HarbourCare: With groups for adults Community transport: As an individual services and programs. and teens, HarbourCare volunteers help transport driver to help residents who to keep Mosman’s foreshores clean by need assistance to go to medical collecting rubbish and reporting the appointments or activities, or as a bus data back to Council. assistant for outings and transfers to the Community Restaurant at Mosman GardenCare: Assist Council in the Square Seniors Centre. maintenance of public gardens and other soft landscape features. Food services: As a driver or helper for Mosman Meals or in the Community Restaurant. Seniors Centre activities: As a dance assistant for the mature age dance program or for computer classes.

56 Mosman Library Mosman Art Gallery Assistant: Providing general Services administrative assistance including helping visitors and supervising Home Library Service: Delivery and exhibitions. collection of books and CDs for residents who are housebound. Guide: Presenting guided tours of current exhibitions. Local Studies: Various volunteering opportunities include conducting oral Research: Researching the Mosman Art history interviews, researching Mosman Collection and future exhibitions. sites or buildings, or assisting library Events: Assisting with opening nights, users with family history research; as public programs and other special an exhibitions assistant; or in managing community events. archival records.

To find out more about becoming a volunteer contact Mosman Council’s Volunteers’ Office on (02) 9978 4126 or email [email protected] For more information visit mosman.nsw.gov.au/volunteering

57 BUSINESS Mosman Chamber Sustainability Mosman Council encourages residents to Council encourages local businesses to think global, and shop and eat local. of Commerce operate in a sustainable, ethical manner and adopt strategies that minimise Mosman’s Chamber of Commerce is a Mosman is home to many thriving wastage of water, energy and resources, vibrant networking organisation for local enterprises with businesses ranging from and develop a socially aware corporate businesses. It brings local business owners some of Sydney’s finest restaurants and culture. The business section of Council’s and staff together through regular events top boutiques, to various professional website provides a page of resources such as monthly lunches and after- service providers including financial, for sustainable businesses including hours functions, and offers marketing automotive, property, hairdressing, information on how to work towards opportunities through its membership recreational, legal and accounting. sustainability, as well as grants, training directory, Facebook page, Mosman and support programs. Market stall and other channels. The Chamber works with Council on a range of projects engages local businesses on key local issues. For more information visit mosman.nsw.gov.au/business Food Safety & Public Health Ensuring that businesses are clean, hygienic and safe is a priority for Council. Officers conduct regular inspections of food shops, cooling towers and skin penetration premises to ensure they comply with health legislation.

58 59 COMMUNITY

60 WELLBEING COMMUNITY Crime Prevention Smoke Free Zones Closed circuit television (CCTV) cameras To preserve the right of residents are located at Council facilities to enhance and visitors to a clean and healthy WELLBEING community safety and reduce crime by environment, Council has made its Mosman Council works in collaboration deterring potential offenders and assisting beaches, children’s playgrounds, playing with local police (North Shore Police Area police in the detection and prosecution fields and a number of public spaces Command), community organisations, of offenders. Council is also committed smoke free. Smoking is not permitted in emergency services and support services to prompt removal of graffiti and the following areas: prevention of vandalism. To report graffiti to improve public safety, reduce crime and Beaches, parks and reserves. maintain Mosman as a safe community. or vandalism contact Urban Maintenance Systems on 0437 076 210 or email On and around Council sporting [email protected] identifying yourself grounds, playing fields, bushland areas, as a Mosman resident and provide bus shelters and underground car parks. location and details. Within 10 metres of Council properties. At designated and signposted alfresco dining areas on Council land. At Council events. Domestic Violence NSW Health has also banned smoking Council supports the Lower North in any seated outdoor dining area of a Shore Domestic Violence Network, a restaurant, café or licensed venue while forum for workers in domestic violence food is being served. and related support services to undertake projects to reduce the incidence and impact of domestic violence within the Lower North Shore. If you are concerned about domestic violence, or would like information or support, visit the Network’s website at northshoredomesticviolence.org.au or call the NSW Domestic Violence Line on 1800 656 463 (24 hours, 7 days per week).

61 YOUR 5 COUNCIL YOUR COUNCIL COUNCIL ABOUT Vision Mosman Council’s vision for Mosman is: A vibrant harbourside village where community, lifestyle and heritage are valued and where residents feel safe and connected. Values Council has six values that guide the way services are delivered and help to ensure it remains progressive, accountable and responsive to the community. Leadership Integrity Transparency Service Inclusiveness Respect In addition Council supports and advocates the social justice principles of equity, access, participation and rights in both service planning and delivery.

64 COUNCIL Strategic Planning Justice of the Peace Council’s long term vision for Mosman’s A number of Council staff are Justices of future is articulated in its Community the Peace (JP) and can assist residents Strategic Plan, Resourcing Strategy, with the following services free of charge: Delivery Program and Operational Administering oath declarations Plans, which are collectively known as or affidavits, and taking statutory ‘MOSPLAN’. Council’s efforts are guided declarations and affirmations principally by seven Strategic Directions: under the Oaths Act 1900 1. A caring and inclusive community Witnessing signatures 2. A culturally rich and vibrant Attesting and certifying documents community JPs are available in Council’s customer 3. An attractive and sustainable service area on weekdays from 2.00pm to environment 3.00pm, and at Barry O’Keefe Library on 4. An informed and engaged community Wednesdays from 12.00pm to 2.00pm. 5. A business-friendly community with sound, independent civic leadership If more than ten documents need to 6. Well designed, liveable and accessible be certified or verified, please make places an appointment in advance by calling (02) 9978 4141. 7. A healthy and active village lifestyle. Civic Centre Rangers Council’s Rangers are on duty seven Mosman Civic Centre is located in days a week from 6.00am to 6.00pm. Mosman Square and houses rooms for special functions and events, Council Rangers can assist in matters regarding Chambers and the offices of the Mayor parking, pollution, barking or stray dogs, and Council staff. building sites working out of hours and abandoned vehicles (if unregistered). Council’s customer service is in the Civic Centre foyer and provides a welcoming, They are identifiable by their vehicles, modern environment. It includes green and khaki uniforms with Mosman comfortable seating areas, complimentary Ranger shoulder patches, and can coffee and self-service internet kiosks. be contacted on (02) 9978 4081 or Council staff are guided by a Customer 0419 784 081 (excluding Christmas Day). Service Charter that articulate Council’s commitment to friendly, courteous, respectful and efficient service, and ensure staff maintain the highest of service standards.

65 THE COUNCIL Mayor & Councillors Day-to-day management of Mosman Mosman is governed by an elected Council of seven Council is the responsibility of the General members comprising a popularly-elected Mayor and Manager, supported by staff in three six Councillors. departments: Community Development, Corporate Services, and Environment and Planning.

Carolyn CORRIGAN – MAYOR (2017-20) Meetings [email protected] The Council meets monthly on the first Tuesday of each month from February to December in the Council Chambers on the first floor of the Civic Centre. Meetings start with Open Question Time Roy BENDALL at 6.40pm, and the Council meeting [email protected] commences at 7.00pm. Meeting agendas and minutes are published on Council’s website at mosman.nsw.gov.au/council/meetings Members of the public are welcome to David COOK attend Council meetings or can watch [email protected] them live or via archived webcasts at webcast.mosman.nsw.gov.au

Elections Simon MENZIES [email protected] Council elections are generally held every four years. The Deputy Mayor is elected annually by the Council.

Libby MOLINE – DEPUTY MAYOR (2019-20) [email protected]

Tom SHERLOCK [email protected]

Jacqui WILLOUGHBY [email protected] 66 67 68 HAVE YOUR SAY Mosman Council values feedback and ideas from residents to help identify areas where services can be improved, community satisfaction increased, and the most timely responses provided.

Consultation Council Committees Council has an online community Council’s community consultative consultation hub - yourvoicemosman. committees provide opportunities for com.au - to enable residents to easily community members to actively contribute provide feedback and ideas on a range to conversations about local issues of issues and projects that affect the and services. These committees bring community. The site lists all community stakeholders together to work through consultations open for comment, and issues in a consultative manner on matters residents are strongly encouraged to get such as active transport, arts and culture, involved and have their say. access and mobility. Council also conducts regular Each committee has a charter, including consultations via public meetings, focus its terms of reference, composition, groups, surveys, written submissions, membership criteria and general operating workshops, roundtables and community guidelines. committees. Members of the community are able to participate in one community consultative committee at a time, with membership For more information visit generally being advertised every two years. yourvoicemosman.com.au

For more information visit mosman.nsw.gov.au/communitycommittees

69 EASY 6 DIRECTORY EASY DIRECTORY CONTACTS Mosman Council Emergency Services You can contact Mosman Council In person Ambulance/Police/Fire 000 on (02) 9978 4000. After hours you Customer Service Mosman Police (02) 9969 1933 can leave a voice message and if it is Civic Centre NSW SES 132 500 urgent you will be diverted to Council’s Mosman Square Poisons Info Centre 13 11 26 emergency contact. Monday to Friday Royal North Shore Hospital (02) 9926 7111 8.30am–5.00pm Lifeline 13 11 14 General correspondence can be Closed on public holidays Beyond Blue 1300 224 636 posted, faxed or emailed and should be addressed to the General Manager, and By phone include your name and address. (02) 9978 4000 (24 Hrs) Rangers 9978 4081 If you would like to report something please contact Council via the MyMosman By mail app or the online forms available on General Manager Council’s website. Your message will be Mosman Council directed to the responsible person. PO Box 211 Spit Junction NSW 2088

By email [email protected] By fax (02) 9978 4132 Online mosman.nsw.gov.au

72 73 Abandoned vehicles A Rangers (02) 9978 4081 Accessible facilities Community Care (02) 9978 4119 See Disability services

After hours (Mosman Council) (02) 9978 4000

Animals See Pets See Wildlife

Art Gallery (Mosman) (02) 9978 4178 mosmanartgallery.org.au

Beaches - Cleaning (02) 9978 4036 B - Rangers (02) 9978 4081 Bookings (venues) See Venues

Building - Advice (02) 9978 4232 - Reporting unauthorised works (02) 9978 4027

Bushcare (02) 9978 4038

Business Enterprise Centre (Northside) (02) 9415 2630

Carers support C Mosman Carers’ Group (02) 9978 4089 Chamber of Commerce (Mosman) (02) 9904 0200

Citizenship ceremonies (02) 9978 4061

Cleaning (public areas) Streets, beaches and toilets (02) 9978 4036

Community Restaurant Bookings (02) 9978 4130

Community Transport (02) 9978 4120

Cremorne Early Childhood Health Centre (02) 9953 7042

Development Applications (DAs) D Duty planner (02) 9978 4172 Disability services - Activities and support (02) 9978 4119 - Young peoples’ groups (02) 9978 4128 - Parking stickers (RMS) rta.nsw.gov.au or 132 213

Elections Australian Electoral Commission E aec.gov.au 132 326 Environmental health Air and water pollution, food premises, vermin, legionella control (02) 9978 4187

Events events.mosman.nsw.gov.au

Exhibitions - Art Mosman Art Gallery (02) 9978 4178 74 Festival of Mosman Pound (animals) Sydney Harbour Federation Trust festivalofmosman.net Cremorne Veterinary Hospital 9953 1090 (02) 8969 2100 F (02) 9978 4050 Police Sydney Harbour National Park Filming Emergency 000 (02) 9960 6266 Permits and enquiries Mosman Police Station (02) 9969 1933 (02) 9978 4070 Taronga Zoo Public transport (02) 9969 2777 Flooding transportnsw.info T SES 132 500 131 500 Traffic issues (02) 9978 4022 Food safety Rangers See Environmental health (02) 9978 4081 Transport R Community Transport (02) 9978 4120 Footpaths Rates Restoration and repairs (02) 9978 4027 (02) 9978 4140 Trees - Pruning, removal and reporting Garbage Recycling unauthorised tree work (02) 9978 4000 G See Waste Enquiries (02) 9978 4076 - Overhanging power lines, Ausgrid Free signage and resources 1300 738 733 Heritage matters (02) 9978 4000 (02) 9978 4154 Vandalism H Reporting Council property (02) 9978 4081 Hospital - Barking/stray dogs (02) 9978 4081 V Royal North Shore (02) 9926 7111 - Flooding, SES 132 500 Venue hire - Illegal dumping (02) 9978 4076 mosman.nsw.gov.au/venues Justices of the Peace - Noise (construction) (02) 9978 4081 - Marie Bashir Mosman Sports Centre J (02) 9978 4141 - Pollution (02) 9978 4000 (02) 9932 4500 - Sewer leaks, Sydney Water 132 090 - Mosman Art Gallery & Community Centre Kimbriki Resource Recovery Centre - Stormwater drain damage (02) 9978 4016 (Tip self-disposal) (02) 9978 4000 - Mosman Drill Hall (02) 9932 4502 K kimbriki.com.au - Trees on power lines, Ausgrid - Mosman Youth Centre (02) 9978 4013 (02) 9486 3512 or (02) 9486 3542 1300 738 733. - Outdoor locations and reserves - Unauthorised building work (02) 9978 4070 Library (Barry O’Keefe Library) (02) 9978 4027 mosman.nsw.gov.au/library - Unauthorised tree work Visitor information L (02) 9978 4090 or (02) 9978 4091 (02) 9978 4000 Mosman Library Services (02) 9978 4167 - Vandalism (02) 9978 4081 or (02) 9978 4091 Lighting Streets, ovals and parks (02) 9978 4000 Road closures Volunteering rms.nsw.gov.au - Volunteers’ Office (02) 9978 4126 Mosman Art Prize 132 701 - Bushcare (02) 9978 4126 Mosman Art Gallery (02) 9978 4178 - GardenCare (02) 9978 4033 M Road safety - HarbourCare (02) 9978 4043 Mosman Design Awards (02) 9978 4032 - Mosman Art Gallery (02) 9978 4178 mosmandesignawards.com.au - Mosman Library Services (02) 9978 4154 School holiday programs (02) 9978 4090 events.mosman.nsw.gov.au - Youth programs (02) 9978 4013 Mosman Swim Centre S (02) 9969 3888 Seniors Centre Walking trails (02) 9978 4128 MyMosman app via app stores Mosman Market W Stallholder enquiries (02) 9978 4178 Seniors services Waste line Including activities, support and referrals General enquiries, missed services, Mosman Meals (02) 9978 4128 or (02) 9978 4119 pre-paid collections (02) 9978 4076. [email protected] (02) 9978 4130 Sewer overflows Water Sydney Water 132 090 Service difficulties and emergencies, Mosman Youth Art Prize Sydney Water 13 20 90 Mosman Art Gallery (02) 9978 4178 Social support For elderly and people with disabilities Wildlife Mosman Youth Awards in Literature (02) 9978 4128 or (02) 9978 4119. - Native animal care – Taronga Wildlife Mosman Library Services (02) 9978 4091 Hospital (02) 9978 4785 Spit Bridge opening times - Wildlife Information & Rescue Service Noise (construction) rms.nsw.gov.au (WIRES) 1300 094 737 N Rangers (02) 9978 4081 (02) 8849 2110 Youth Parking permits Sports grounds - Youth Centre (02) 9978 4013 Customer service (02) 9978 4000 Wet weather line (02) 9978 4136 Y - Services (02) 9978 4144 P - MOSCARD enquiries (02) 9978 4013 Pavements State Emergency Service Restoration and repairs (02) 9978 4027 132 500 Zoning - Payment and lodgement Pets Street cleaning Z (02) 9978 4000 - Dog and cat registration (02) 9978 4171 (02) 9978 4036 - Certificates (02) 9978 4232 - Reporting barking/stray dogs - Maps (02) 9978 4259 (02) 9978 4081 Swim Centre - Lost pets and animal shelter, Cremorne (02) 9969 3888 Veterinary Hospital (02) 9953 1090 Swimming pools Planning (development) Inspections and registrations Duty planner (02) 9978 4172 mosman.nsw.gov.au/pools 75 0.25 0 0.25

Spit Reserve 0.25 0 0.25 Kilometres Parriwi Scale Park The Kilometers Spit Scale Beauty Point

Rosherville Reserve

Le Gay Bay Brereton Park Street Park

Wyargine Reserve

Spit Junction Balmoral

Middle Head Allan Oval Border Oval HMAS Penguin

Lawry Plunkett Balmoral Reserve Oval

Balmoral Park

Bradley Bushland Reserve Georges Georges Heights Rawson Oval Heights Park Reid Park Drill Hall Commons

Clifton Gardens Reserve

Sirius Cove

Sydney Harbour National Taronga Park Zoo

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