Manchester Arena Inquiry

Day 8

September 21, 2020

Opus 2 - Official Court Reporters

Phone: +44 (0)20 3008 5900 Email: [email protected] Website: https://www.opus2.com September 21, 2020 Manchester Arena Inquiry Day 8

1 Monday, 21 September 2020 1 Starting school was a delight to Nell , not only 2 (9.30 am) 2 learning but making new friends. This was something 3 SIR JOHN SAUNDERS: Mr Greaney. 3 that became very important to her. If you were a friend 4 MR GREANEY: Sir, good morning. This is the pen portrait of 4 of Nell ’s, you were in good hands. She hated any form 5 Nell Jones, who was aged 14 when she was killed. The 5 of unkindness and she would protect her friends to the 6 pen portrait has been prepared by her family . Present 6 hilt . 7 in the hearings room are Jayne and Earnie, Nell ’s mum 7 She took to school like a duck to water from 8 and dad, and Nell ’s older brothers , Sam, Joe and 8 preschool to primary and then on to secondary. She 9 William. Many friends and family are watching our 9 soaked up everything that was taught like a sponge. She 10 proceedings remotely, including Emma Jones, Sam’s wife, 10 excelled in English and in maths and was placed on the 11 and Emma Ingham, Joe’s partner. 11 gifted and talented register . In Year 9 she took part 12 Nell ’s eldest brother Sam, who sits alongside me, 12 in the national school Kangaroo maths challenge and was 13 will read the family ’s tribute to Nell . A photograph of 13 awarded gold. Although she excelled at school , she was 14 Nell will be displayed on the screen as he does so. 14 always very modest about her ability and always thought 15 Once Sam has completed the written tribute , we’ ll then 15 of others as being far cleverer than her. 16 watch a montage of photographs of Nell . At the 16 I would now like to read some comments that have 17 beginning of that montage a song plays: the song is "Our 17 been kindly written by some of her teachers . 18 Love Will Grow". 18 Mrs Bebbington, who was her primary teacher, wrote: 19 Sir , I ’ ll repeat that . Once Sam has completed the 19 "Nell was a truly perfect primary pupil . Every day 20 written tribute , we will watch a montage of photographs 20 she came into school with that fabulous smile and 21 of Nell , at the beginning of which a song plays , and 21 infectious giggle bustling down the corridor with her 22 that song is "Our Love Will Grow" by The Showmen. 22 friends , ready to embrace each day. She was always keen 23 Sir , I ’ ll now invite Sam, once he’s ready, to stand 23 to learn new things, putting effort and energy into 24 and read the family ’s tribute . 24 everything she did . Nell was just a sheer delight to 25 Sam. 25 teach, excelling as a learner . Having a quiet

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1 Pen portrait of NELL JONES 1 confidence in her own abilities led her to have the 2 SAM JONES: First of all, we would like to thank the inquiry 2 determination and motivation to do well . She always 3 team for giving us the opportunity to say a few words 3 took pride in her achievements and was a fabulous role 4 about our precious daughter and sister , Nell , and tell 4 model for others to look up to. 5 you a little bit about her. The first part of this 5 "Nell was a wonderfully talented young girl showing 6 portrait is being read on behalf of my mum and dad. 6 an aptitude for so many things. She was a great reader 7 Nell came into our family a little later in our 7 and writer and a very gifted mathematician who relished 8 lives . Having been blessed with three wonderful boys, 8 in the opportunity to be challenged . Where other 9 to be told we were expecting a daughter was a real 9 children found difficulties , Nell was always there for 10 surprise especially considering no girls had been born 10 them, offering support and encouragement. She was 11 on her father ’s side of the family for three 11 a friend to everyone. 12 generations . So when she was born on 16 April 2003, 12 " It was on the stage where everyone saw Nell really 13 we were overjoyed . 13 shine : Nell loved entertaining others . With her bright , 14 From the moment she was born there was something 14 bubbly, vibrant personality , she put heart and soul into 15 special about Nell . A very happy and contented baby, 15 every performance she did , giving ’her’ audience plenty 16 she was growing up surrounded with love . At 3 weeks old 16 to remember. 17 she smiled her first proper smile , a smile that lit up 17 "When she transferred to high school everyone who 18 her face with a warmth that everyone was drawn to. She 18 had known her knew she had a bright future . Although 19 loved her big brothers to bits and grew from their 19 her destiny has sadly not been realised , Nell ’s life at 20 annoying little sister into one they dearly loved . 20 Byley Primary School is remembered with such fond 21 Always keen to learn new things as she grew, she 21 memories and affection . Her legacy continues to inspire 22 eagerly embraced anything that came her way. From her 22 and encourage those who follow in her footsteps ." 23 first steps , learning to tie her shoelaces or riding her 23 David Wheeler, who was Nell’s form tutor , wrote: 24 bike , she would persevere relentlessly until she had 24 "Nell was a lovely girl who was so popular in her 25 mastered it . 25 tutor family . She had such a positive and cheerful

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1 manner and she encouraged others to feel the same way. 1 Year 7. 2 Nell is still greatly missed and I am so saddened when 2 "She stood out at a star right from the start and 3 I often think about how much she would have enjoyed her 3 I ’m delighted she performed with us on so many 4 A levels that she would have been side studying this 4 occasions . With a smile and a quiet confidence that lit 5 year . I also wonder what she might have gone on to 5 up any stage , a wonderful, caring young girl with an 6 achieve and what a loss it is to us, to her family and 6 infectious smile . A real loss to our HCCS community." 7 to the community." 7 Although Nell enjoyed the educational side of school 8 Nell ’s English teacher wrote: 8 it was friendships she formed while she was there that 9 "As Nell ’s English teacher I always knew she loved 9 meant the most to her. She had a wide circle of friends 10 the subject , especially when given the chance to write 10 and always seemed to have something unique in common 11 stories or analyse poems, two things she was very good 11 with each them, ensuring they were important, even if 12 at. But my overriding memories of Nell don’t have 12 she wasn’t able to spend lots of time with them. But it 13 anything to do with English specifically . When 13 was her close friendship group with whom she spent most 14 I remember Nell, I remember a student who always seemed 14 of her time. Nell , Olivia , Alex and Anais were always 15 to be smiling , I remember a teenager with a wicked sense 15 together in school , inside or out, a group of young 16 of humour, I remember a human being with a big heart. 16 girls who really enjoyed each other ’s company. We know 17 "Nell knew how to get the most from school. She 17 how deeply Nell ’s loss has affected them and we asked 18 worked hard and surrounded herself with friends who had 18 them if they would write a few words about her and 19 the same work ethic and the same thirst for life . These 19 we would like to share them with you today. 20 qualities would have undoubtedly taken Nell far . 20 Olivia , who was Nell’s best friend , wrote: 21 Unfortunately , we will never know just how far." 21 "Nell and I were the very best of friends . I met 22 Nell ’s drama teacher: 22 her at primary school . I was in Year 1 and Nell was in 23 "Seeing Nell come into the theatre for her drama 23 reception . I knew from the first time I saw her when 24 lessons , I was met with a quiet and studious young lady 24 she came in for her pre- starting school visit that 25 with a big smile who behaved with a real maturity . 25 we would be friends . I will never forget the day she

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1 Teaching the class for the first time we had worked on 1 came running into our classroom. She was so excited to 2 small skills leading up to mid-term assessed 2 be starting school she couldn’t stop smiling . 3 performances. I often expect that studious and mature 3 "Throughout our primary school years we spent every 4 students sometimes struggle with confidence in 4 other year in the same classroom, with our primary 5 performing; how wrong I was in this case. I remember 5 school being such a small school the year groups were 6 doing the double take as I saw Nell perform. She 6 mixed. Even when we weren’t in the same classroom Nell 7 immediately brought energy and enthusiasm to her role 7 would always spend her lunchtimes and break times with 8 and stood out completely as a talented and charismatic 8 me and my group of friends and this continued through 9 young lady who grabbed the attention of the class . 9 high school , even though Nell was in the year below. 10 "I remember one boy who had not prepared or put much 10 "When school finished we would wait for each other 11 effort in sitting with his mouth wide open and leaning 11 and walk back to where our mums waited for us. Nell was 12 over to his mate saying, ’She’s well good.’ The bar had 12 the best friend anyone could ever have wished for . She 13 been set . 13 was kind and thoughtful , always thinking about how she 14 "Nell ’s passion , enthusiasm and talent will stay 14 could help anyone out who was upset or in trouble . She 15 with me forever and I feel privileged to have been part 15 was very confident too. I was the shy one but Nell give 16 of her journey through school . Her big heart was 16 me the confidence that I now have. We shared the same 17 matched with a big personality and some big talent ." 17 wicked sense of humour and there were times when we 18 Nell ’s music teacher said : 18 didn’ t have to say a word to each other , we would just 19 "Nell immersed herself in school life , whether it be 19 look at each other and burst out laughing . No one else 20 in the classroom or enjoying extracurricular activities . 20 would understand but we knew. 21 As Nell ’s music teacher I remember a creative 21 "After school we would spend hours on FaceTime 22 hard-working student who always went the extra mile . 22 planning our next outing or talking about what happened 23 I can still see her now laughing at an imaginary radio 23 at school that day. She always made me laugh because 24 show they were making in one of her last lessons , and I 24 our chats would always end with her saying that she had 25 will always remember Nell joining Young Voices in 25 to go because she hadn’t tidied her room.

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1 "We loved our outings to Tatton Park and our endless 1 "We threw ourselves into most things whenever we 2 shopping trips where we would try on the most hideous 2 could. Nell always gave me the courage to try something 3 outfits and then take a group photo of us in them, and 3 new as she was so enthusiastic : we went ice skating , 4 at the end of the school term we would all go out to our 4 watched horror movies, experienced the Christmas 5 favourite place to eat. 5 markets, had picnics in the park, went to the cinema and 6 "Nell was the fun one in our group and between us 6 then joined our local Young Farmers’ Club at the start 7 we were always arranging our next outing or shopping 7 of 2017, a reason to laugh some more. We made new 8 trip . We shared so much over the years growing up 8 friends together and told each other that we’d attend 9 together : our hopes, our dreams, and we had so many 9 every social competition and party we could. 10 plans for the future . We were going to visit 10 "Now I see myself getting closer to these times 11 Harry Potter World -- she was a huge fan -- in Florida , 11 I see gaps when I’m out where Nell should be. She 12 travel the world, but before all that , once she had 12 should be here with us with her contagious smile . Times 13 passed her driving test , she hoped she would have a mint 13 such as leaving school , the release of Mamma Mia 2, 14 green Fiat 500 that she hoped she could take us all 14 getting my first boyfriend , and turning 18, all leading 15 shopping in . 15 to some late evenings filled with music and laughter . 16 "As a group of friends , we made so many happy 16 That was right up Nell ’s street . 17 memories. One that I remember vividly is when we went 17 "Our little loving friendship group and I have never 18 ice skating , which she wasn’t very good at, and I made 18 been happier. Weekends were centred around shopping 19 her let go of the penguin she thought she was holding on 19 trips where we would buy matching clothes and new 20 to and she slid into the centre of the ice rink . 20 make-up and then style our buys perfectly for our 21 Whenever we went on a shopping trip, she was always the 21 birthday meals out. I could never have imagined the 22 one with the most bags. 22 death of our small village girl who grew up on a family 23 "Nell and I had one of those rare connections that 23 turkey farm to be associated with world new headlines . 24 gave us such a fantastic friendship . She was the one 24 I feel very honoured to be able to tell people I knew 25 I would call when I needed to talk , who knew my 25 Nell , now a well-known name, on such a personal level .

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1 thoughts, who I could laugh with over absolutely 1 I ’ ll be sure that my memories of our last lunchtime 2 anything and I miss her sense of humour more than anyone 2 goodbyes on that tragic day never fade and I will 3 will ever know. 3 continue to celebrate her birthdays for years to come 4 " If I searched the world over I would never find a 4 at the fabulous Remembering Nell Foundation balls. 5 friend as loyal , caring , funny or as full of life as 5 "I ’ ll try my best to live out Nell ’s plans for us 6 Nell was. She was one in a million and she will live in 6 that she never could, whether that was our Young 7 my heart forever . One word to describe her as a friend 7 Farmers’ competition we were preparing for in the last 8 is irreplaceable and no one will ever come close; Nell 8 week or dancing the night away for many years to come." 9 will be my best friend forever ." 9 I would like to thank Nell ’s friends for those kind 10 Her other friend , Alex, wrote: 10 words. 11 "The loss of Nell in our lives has been the biggest 11 Away from school life , Nell enjoyed many things from 12 heartache I have ever experienced . A friendship with 12 ballet , contemporary dance, to musical theatre and the 13 Nell meant so much. She was vibrant, outgoing and 13 fun of the local Zumba class. Along with her friends 14 always there for every else . Nell was so beautiful , 14 she would enjoy them all , but one of her favourites was 15 intelligent and organised too. She enjoyed anything she 15 becoming a member of Knutsford Young Farmers’. She had 16 was thrown into from maths, dance or drama to knowledge 16 joined along with her friend Alex and had great fun 17 of current fashions to holiday planning to what we 17 helping to judge some sheep in a competition, later 18 thought was a wide future ahead of us. 18 informing us that if we ever wanted to buy a sheep she 19 "This is one of the things I find most upsetting . 19 now knew exactly what qualities to look for . She loved 20 I had never met a girl who was so passionate and 20 to be around people and to be part of and the Young 21 positive about life and what exciting times we had to 21 Farmers suited her down to the ground. 22 look forward to when we were older. Nell loved to talk 22 She also loved music, her favourite artists being 23 about A levels , partying , wedding dresses and children . 23 Adele and Ed Sheeran, after buying his Divide album, 24 I thought to myself often : is there anything this girl 24 which would be played during each school run. She would 25 can’t do or know? 25 never admit to it , but she also loved a bit of northern

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1 soul , "Do I Love You" by Frank Wilson and "Our Love Will 1 family and friends . 2 Grow" by The Showmen being two of her favourites. 2 Present within the hearing room are Tony, Michelle ’s 3 At home she loved to bake, cupcakes being her forte , 3 parents , Mick and Christine , Dylan, the son of Michelle 4 the thicker the icing and more elaborate the design , the 4 and Tony, and Mark Dickson, a very close friend of the 5 better . Her baking was done with the assurance that 5 family . Many other family members and friends are 6 she’d wash up when she’d finished . Needless to say, the 6 watching our proceedings remotely. 7 bowls, spoons and whatever she’d used remained in the 7 Mark Dickson will read out the tribute to 8 sink to the declaration , "I ’m a bit tired now so I ’ ll do 8 Michelle -- in fact I ’ve said tribute , but what I mean 9 it later ". Of course, this was left to mum. 9 to say is tributes , because we will hear tributes from 10 Like a lot of teenage girls , she loved fashion and 10 Tony, Mick and Christine , Michelle ’s sister , Nichola, 11 make-up. For her 14th birthday she asked if she could 11 Michelle ’s auntie and godmother, Janet, and from other 12 have clothes ; a trip to New Look ensued, mum being the 12 family and friends as well . 13 clothes caddy, back and forth to the changing rooms with 13 As Mark reads out the tributes , a photograph of 14 an array of different sizes and styles . The mistake was 14 Michelle will appear on the screen . I should add that 15 made to include a rather high wedge sandal, just to try 15 the tributes have been prepared deliberately so as to 16 on with her outfit of course. Needless to say, after 16 avoid the naming of the daughter of Michelle and Tony, 17 lots of pleading how she really , really loved them and 17 and we fully expect that the press will respect that 18 really , really needed them, they came home with her. 18 decision . 19 The competition than began between her and her friends 19 Once Mark has read out those tributes , 20 to see who could actually walk in the heels the best. 20 a presentation of photographs of Michelle and her family 21 As a family we miss her so much. She lit up our 21 will be shown on the screen. It ’s accompanied by two 22 days with her youthful energy and her passion for life . 22 songs: "Rule the World" by Take That and "The Dance" by 23 Every day was an adventure for Nell and we were all 23 Garth Brooks. 24 carried along with her. The thought of the years ahead 24 Sir , I ’m now going to invite Mark to stand when, 25 without her in our lives is truly unbearable and I have 25 Mark, you’re ready, and first of all Mark will read out

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1 no words to describe the pain and grief that we feel 1 a tribute from Tony Kiss, Michelle ’s husband. 2 each day, but those 14 wonderful years that we all 2 Pen portrait of MICHELLE KISS 3 shared together and the memories we made were truly 3 MARK DICKSON: Tony would like me to thank the legal team, 4 special . We love Nell with all of our hearts and we 4 before I start , at Hogan Lovells. Tony’s found them 5 always will . 5 a great support and he much appreciates everything they 6 MR GREANEY: Thank you, Sam. 6 have done for him. 7 Mr Wilson, would you now please play the 7 Michelle Kiss was born on 29 July 1971. She was 8 presentation of photographs of Nell . {INQ035427/1} 8 only 45 years old when she died. She was the daughter 9 (Photographs shown to the inquiry ) 9 of Christine and Mick, and she was the older sister to 10 SIR JOHN SAUNDERS: Mr Jones, you started by thanking us; 10 Nichola. In the early 80s, the family moved to Lammack 11 there was no need. It ’s for us to thank you for reading 11 on the outskirts of Blackburn. Michelle loved and 12 the tribute and to all those who contributed to it . All 12 embraced life and she had hobbies that led to new 13 of your family have every reason to be so proud of Nell . 13 friendships , which gave her an independence that would 14 What comes over most strongly is the sense of loss that 14 stand her in good stead for her whole life . 15 everyone feels at her death and my overwhelming 15 Michelle had always been my guiding light from the 16 impression is : what a waste. 16 very first moment I met her. She was just 15 when 17 Mr Greaney. 17 a mutual friend played Cupid to Michelle and I . 18 MR GREANEY: Sir, we’d now invite you to rise and we’ ll 18 I worked on the fish market on Saturdays, and I ’d been 19 return at 11.00. 19 told that Michelle was going to walk past the stall to 20 (10.00 am) 20 check me out. I may have had a burst of ego on show 21 (A short break) 21 that day as I think I overbusied myself behind the 22 (11.07 am) 22 stall , wanting to make a good impression. 23 SIR JOHN SAUNDERS: Mr Greaney. 23 Our mutual friend had set up our chance meeting and 24 MR GREANEY: Sir, thank you. This is the pen portrait of 24 thumbs up were given from both of us and a date was duly 25 Michelle Kiss , prepared by her husband, Tony, and other 25 arranged. Michelle would be smiling if she was

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1 listening to this . Being something of a fashion victim , 1 life joining us and it did just take a moment to sink 2 I ’d spent a lot of time getting ready. So cool as 2 in . 3 a cucumber in my trendy pants of the day, my Farah’s, 3 We cuddled up at the bottom step of our stairs . 4 I set off to meet Michelle. On the way, though, 4 I asked her how she felt but I could see in her 5 I slipped in some mud and fell. I was horrified , 5 sparkling eyes that in that moment right then she was 6 totally dishevelled . I looked down at my Farah pants, 6 the happiest woman on earth. I felt pure happiness too, 7 covered in dirt , and I knew I couldn’t go on a date in 7 overwhelmed even. These are such vivid and treasured 8 such a state , so I stood her up. This was before mobile 8 memories. 9 phones and I had no way of getting in touch with my 9 So it was 10 am on a sunny Sunday morning, on 10 beautiful Michelle . I thought I ’d blown it , but fate 10 12 January 1997, that our lovely son Dylan was born. 11 was having none of that and Cupid, in the form of our 11 We were proud new parents. Michelle was so happy. On 12 mutual friend , intervened once again and the date was 12 17 January 2000, we were blessed again with the birth of 13 re-arranged for the following Monday. 13 our second son, Elliott . Again, Michelle was so happy 14 I remember it all as if it were yesterday . 14 with all her boys. In 2004, Michelle gave birth to our 15 Michelle ’s beautiful smile always made her face light 15 baby girl weighing 7 pounds, 7 ounces. This completed 16 up. I remember how happy I felt and that was the start 16 Michelle ’s brood: her very own little girl . She was so 17 of a beautiful story of friendship , growing into our 17 happy. We were so happy. We were the proudest of 18 very own love story . 18 parents . 19 In 1994, Michelle and I bought our first house 19 It seemed from the moment we met to the moments my 20 together . It took a year to renovate, and every penny 20 children were born that we had been building the edges 21 we had too, but it was ours. All our hard work paid off 21 of our family picture . Now our family was complete. We 22 when we spent our first Christmas together in the winter 22 knew we had an exciting lifetime ahead of us all and we 23 of 1995 as Mr and Mrs Kiss. We had just been married on 23 wanted to fill it with so many more beautiful memories. 24 the beaches of Barbados. What a special time we shared 24 We were all so happy. 25 with close family and friends , and Gary and Wendy got 25 Over the years Michelle visited Manchester Arena

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1 married too. 1 many times with our children to watch so many concerts 2 We loved our new home and Michelle was a natural 2 and events. This included seeing her favourite band, 3 homemaker. I think she may have had our whole lives 3 Take That, six times. How sad to think that a place 4 planned out because that ’s how Michelle was: always 4 that brought so much joy to my family would be the place 5 thinking of the next thing for us to do, either with 5 forever to take away that joy . 6 just the two of us or with family and friends . She 6 We understand Michelle died instantly at 10.31 pm on 7 loved life and she wanted to make every day count. 7 22 May 2017 when a bomb exploded in the foyer of the 8 I think that came from her natural ability to bring 8 arena. On that fateful night Michelle was just waiting 9 people together . 9 for our daughter, she was just being a mum. Michelle 10 That made Michelle stand out amongst her friends 10 died , but somehow my daughter survived, amazingly, and 11 because she always seemed to have an aura of love and 11 so, so thankfully she was physically unscathed. 12 positivity that glowed with each of her smiles . 12 However, the horrors she must have witnessed in the 13 Michelle had an excellent eye for colour and design when 13 aftermath of the explosion are fully known only to 14 it came to furnishing our home. We even got a pet 14 herself . 15 kitten : he was a tabby and we called him Whiskey. 15 I like to believe though that in their last moments 16 I often wonder what the neighbours must have thought 16 together , she brought some comfort to her mum. I also 17 when I was shouting for him to come in at night ; 17 like to think of her at the moment of their parting as 18 Michelle was always concerned about that. 18 her mum’s little guardian angel, because I know that 19 It wasn’t long after our marriage in the summer 1996 19 Michelle became her guardian angel in that very same 20 that I returned home from work one evening and found 20 moment. This episode has left my family and I with what 21 Michelle waiting for me nervously. I could sense there 21 I describe as an emptiness, a place where Michelle 22 was something to say, but she didn’ t waiver and she 22 should actually be, but she isn ’ t . And this is an 23 said , "I ’m pregnant." She then waited for my reaction, 23 emptiness that Michelle could actually fill , but we know 24 which was one of shock because I didn’ t see it coming. 24 she can’t . 25 I should have known, I suppose, but now there was a new 25 So this moment threw my life and my children’s lives

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1 into a darkness that I feared would last an eternity . 1 didn’ t fall silent on that fateful night . 2 And unless you’ve lived this life , it ’s impossible for 2 A day doesn’t pass by when I don’t think about my 3 another to know. It ’s impossible to imagine the 3 beautiful Michelle and my children also think about 4 unwanted reality that takes over your life after the 4 their mum. We all wish that Michelle were with us here 5 sudden, tragic and shocking loss of someone you love so 5 today. There’s a hurt somewhere deep inside my heart 6 much, someone who has played such an enormously pivotal 6 because I know I’ ll never see her again and I miss her 7 part of your life for 30 years . She became my 7 smile , I miss her voice , but most of all , I miss her 8 girlfriend , my childhood sweetheart, my wife, my friend , 8 beautiful presence and her warm embrace. I just miss 9 my soulmate. 9 everything about her and this is my biggest loss . 10 I know the beautiful memories we did create together 10 I know she will always be in our hearts wherever we 11 as a family will forever be treasured , and they’ve 11 go, but I do wish I could have grown old with my 12 really helped us all , even in our darkest moments. 12 Michelle . I ’ve lost that wish. I wish we could have 13 These memories do provide real moments of comfort, but 13 watched together as our children grew older and reached 14 sadness comes when we realise there can be no more with 14 out into the world. Sadly, I know that can never be, 15 Michelle . 15 but I will always try to ensure that our children seize 16 So I ’m now mum and dad and I’m doing my best, but 16 the opportunities that life offers , just like their 17 I worry that it can’t ever be good enough. How can it 17 mother did. Michelle Kiss : just saying her name breaks 18 ever be good enough for my children without their mum, 18 my heart because I know so many beautiful moments from 19 without Michelle? How can it be? 19 our futures have been taken away from us all . 20 But I ’ ll never stop loving my children or Michelle 20 The bomb just didn’t destroy the lives of 22 people 21 and I ’ ll never stop doing my best for each of them, and 21 in the arena that night , it changed the lives of every 22 never stop trying . They were always our first priority 22 family member that lost a loved one. They know what 23 and they will continue to be mine. I ’m so sorry this 23 I mean. It damaged those who were injured and their 24 has happened to them, to us. It ’s not fair . 24 families , and many more people present and not present 25 We’ve all lost so much: I’ve lost my wife, my 25 on the night who were also affected so deeply .

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1 children have lost their mum, Christine and Mick have 1 As I conclude, I would like to thank the emergency 2 lost their daughter. I just can’t imagine how they 2 services who in the midst of such chaos showed such 3 feel . Our families have lost a member and our friends 3 sensitivity and true professionalism in dealing with 4 have lost a friend , a good friend too. 4 these horrors . The aftermath of this abhorrent act of 5 Michelle ’s memory will always live on in all our 5 terrorism affected many people, including members of the 6 hearts . I know the life skills she taught our children 6 emergency services . I take great comfort knowing that 7 and the love she gave them in her life will live on in 7 my beautiful Michelle ’s broken body was taken from the 8 my children . I ’m also sure Michelle ’s love will endure 8 arena so respectfully and I know she travelled at 9 and her blood will beat in the hearts of my children ’s 9 funeral pace to the morgue. This was a beautiful and 10 children too. Yet to be born, they will never meet 10 important act of love and respect for her and 11 their maternal grandmother, of course, but they will 11 I appreciate that so much. I always will . 12 know of her and they will learn how special she was. 12 These moments of love and respect were magnified 13 We will certainly tell them Michelle’s beautiful story . 13 somehow in the following days by the coming together of 14 Many thoughts do give me comfort and these lovely 14 the people of Manchester in the way they did and in the 15 memories somehow provide an inner strength for me each 15 way they do. They demonstrated in the most incredible 16 day because I know Michelle will be watching over us all 16 way that choosing love can be the more powerful force . 17 and I know this is what she wants me to do and I’ ll do 17 For this I say thank you to the wonderful Manchester 18 it . 18 people for restoring my faith in humanity during the 19 She would be so proud to watch our two sons, Dylan 19 hardest time of my life . 20 and Elliott , cement their place in this world and our 20 MR GREANEY: Mark will now read the tribute from Michelle’s 21 beautiful daughter too. She’s amazing. My children 21 parents , Mick and Christine . 22 inspire me every day with their love and their drive in 22 MARK DICKSON: Our precious daughter Michelle was born on 23 everything they do. This is exactly the same love and 23 29 July 1971 at Chorley and District Hospital in 24 drive that Michelle was blessed with and I ’m so grateful 24 Chorley. She weighed in at 5 pounds and 10 ounces. 25 that it endures in them. That part of their lives 25 Michelle was a happy and content baby. She very seldom

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1 cried and was always smiling . 1 movie being filmed on location in Cognac in France. She 2 Though Michelle was quite shy as a child , she loved 2 said , "This is for you, mum." She was sure her mum was 3 being with other children , friends , neighbours and 3 there with her. 4 cousins . When she was 17 months old, Michelle’s sister 4 On the night of 22 May 2017, when we were told of 5 Nichola was born. We chose a home birth because her due 5 the cowardly and evil act, and that our precious and 6 date was close to Christmas and we didn’t want to be 6 beautiful daughter had been taken from us, our lives 7 separated at Christmastime. Nichola was indeed born on 7 changed forever , our world fell apart . The grief and 8 Christmas Eve. 8 sorrow was unbearable. Michelle is in our hearts and 9 Michelle came upstairs and on these steps she said , 9 minds day and night. We have to take each day one at 10 "Baby, baby." She burst into the bedroom with a big 10 a time, knowing every day as we wake is another day 11 smile on her face . We lifted her on to the bed and 11 without our daughter. We’ll never come to terms with 12 placed her baby sister on to her lap . That’s when the 12 our loss . 13 special bond between them was formed. They were 13 We love and miss you so much, Michelle. Our family 14 inseparable all through childhood, their teenage years 14 chain is broken. Our lives will never be the same, but 15 and adulthood, with both going on each other ’s 15 as God takes us one by one, our chain will link again. 16 honeymoons. 16 Michelle , we love you forever . Mum and dad. 17 Michelle was a loving , caring and thoughtful 17 MR GREANEY: Mark will now read a tribute from Nichola, 18 daughter, the hub of our family . We have so many happy 18 Michelle ’s sister . 19 memories of Michelle who was so family- orientated . She 19 MARK DICKSON: Michelle was the best friend, sister and 20 was not only our daughter, but also our best friend . 20 auntie that anyone could wish for . She was always 21 She looked forward to our family gatherings and 21 bubbly and she always had a smile on her face . Michelle 22 celebrations , of which there were many. Michelle had 22 always looked for the good in everyone. We shared many 23 many friends, both in and out of school , with whom she 23 good times and holidays together , including each other ’s 24 always kept in contact. In 1981, we moved from Leyland 24 honeymoons. Later, as families , we had lots of laughs 25 to Blackburn. Michelle soon made new friends and 25 and giggles over the years .

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1 settled into her new school. 1 Michelle ’s kind heart and gentle , caring nature was 2 When she was 15 years old, she met her 2 noted by everyone who knew and met her. She’s very much 3 husband-to-be, Tony. They became inseparable. 3 loved and greatly missed by us all each and every day. 4 On leaving school , Michelle started work at the 4 She is loved and remembered every day. 5 Department of Social Security in Blackburn, where she 5 Your loving sister , Nichola, your niece , Ellis , and 6 stayed until the birth of her children . 6 your nephew, Ethan. 7 She married Tony in Barbados on 23 November 1995, 7 MR GREANEY: Next, we’ll hear Mark read a tribute from 8 with 12 family members attending the wedding. She 8 Janet, Michelle ’s auntie and godmother. 9 looked absolutely beautiful . On returning from 9 MARK DICKSON: Michelle was a happy and shy young girl, 10 Barbados, they moved into their first home. 10 typically hiding behind the settee when very young to 11 In January 1997, their son Dylan was born. You 11 sing A Christmas Carol, even then not seeking the 12 could see immediately the love she had for him. In the 12 limelight . She was completely self - effacing , but cared 13 year 2000, their second son, Elliott , was born. And to 13 so much for others . 14 complete the family , in 2004 a daughter was born. 14 Family meant everything to Michelle . She made sure 15 Michelle was a devoted mother who absolutely loved 15 that her three much-loved children ’s christenings were 16 her children beyond measure. Michelle supported them 16 memorable events and she invited the wider family to 17 totally throughout their education and their activities . 17 celebrate with them. Family occasions were cherished . 18 She followed the boys through all their interests , their 18 When her 96-year-old grandmother was in hospital in 19 football , karate and basketball . She drove thousands of 19 2016, Michelle insisted on being kept in the loop. True 20 miles and spent hours taking her youngest to the Stage 20 to her word, when the call came, she along with her 21 Box Academy in Manchester, driving to auditions and 21 sister , Nichola, rushed to the hospital to be with her. 22 rehearsals . She was so proud when she got parts in 22 Then, on what would have been her grandma’s birthday, 23 Annie and White Christmas at the Liverpool Empire 23 in February 2017 she contacted us to see how we were. 24 Theatre and Wind in the Willows at the Lowry Theatre, 24 This was Michelle being her caring self as usual . 25 Manchester. In 2018 she also got a part in a Hollywood 25 What happened in the arena was the complete

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Opus 2 [email protected] Official Court Reporters +44 (0)20 3008 5900 September 21, 2020 Manchester Arena Inquiry Day 8

1 antithesis of Michelle ’s and her family ’s values . Grief 1 MR GREANEY: Finally, we’ll hear messages from a number of 2 is now a constant in our lives and the enormity of her 2 family friends . 3 absence will always be with us. 3 MARK DICKSON: From Jay and Tracey. How do you put 4 MR GREANEY: We will now hear the tribute of Gary, Wendy and 4 something so special into a few words? Michelle to us 5 Lewis. Gary is Michelle ’s cousin . 5 was the epitome of kindness and caring , with the 6 MARK DICKSON: Where to start to tell you about Michelle? 6 strongest sense of family . She always put others first , 7 She was beautiful inside and out with the biggest heart . 7 always seeing the best in everyone. A true animal lover 8 Cousin, best friend , auntie and godmother to our son, 8 too, especially with Elvis and Rocco. She was a very 9 Lewis, Michelle was a huge part of our family and our 9 special lady . 10 lives . We all have many treasured memories of our time 10 From Angela and Bernie. In Michelle , we have lost 11 together . We were married in Barbados together and we 11 one of our dearest friends . Such a caring , gentle and 12 had the most amazing time. 12 loving person and a fantastic mum. The family was 13 Memories of all the wonderful things we did together 13 at the centre of everything she did . She was so kind 14 from holidays , days out and sleepovers at each other ’s 14 and caring towards my children , too. Nothing was too 15 houses, always having fun and lots of laughs. Our 15 much trouble for her. She treated everyone with such 16 children grew up together and are very close cousins , 16 generosity , always willing to organise holidays , trips 17 which is wonderful to see . 17 and parties together . We have memories to cherish 18 I asked our son, Lewis, to tell me about Auntie 18 forever , but there should have been so many more. Words 19 Michelle . He said words cannot describe how much he 19 cannot express the devastating loss of Michelle and our 20 misses her and how much she meant to him. He went on to 20 lives will never be the same again. 21 say: 21 From Debbie. Michelle was my best friend . She was 22 "Auntie Michelle was amazing. She always made me 22 loyal , kind, fun- loving , easy-going, happy, beautiful 23 feel special and she supported everything I did and 23 inside and out. Our children grew up together and we 24 I knew how much she loved me. It was a privilege to 24 shared many happy family memories, for which I am truly 25 have her in my life ." 25 grateful . I miss her and I think of her every day and

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1 My name is Wendy and Michelle was my best friend, 1 my life is worse for not having her in it . She loved 2 the best friend I could have wished for . I miss her so 2 her family above everything else and her life revolved 3 much. Very often I go to pick the phone up for one of 3 around them. It is devastating that she has been taken 4 our wonderful chats; she always knew how to cheer me up 4 away from them so cruelly . Michelle was caring and 5 and make me feel better . I cannot describe how much 5 thoughtful and always put others before herself . I am 6 I miss her. I was so lucky to have Michelle in my life 6 blessed to have known her. She made my life better by 7 and I feel very blessed . I still cannot believe she’s 7 being a part of it . 8 not here. It ’s so hard to think about the cruel way she 8 From Nina. Michelle was a beautiful and loyal 9 was taken from us all . 9 friend , both to myself and my children. We all miss her 10 My name is Gary and I am Michelle’s cousin . She was 10 dearly . We met through our children and we had many fun 11 also a wonderful friend to me and my family and we loved 11 experiences together . In particular , our great days and 12 her dearly . I have so many happy memories of us growing 12 nights out in Manchester, especially at Christmas. She 13 up together , sharing lots of lovely family times, 13 was one of the friendliest , sweetest , humblest and the 14 especially at Christmas. For 23 years we’ve done lots 14 most unassuming person I have ever known. In all the 15 of things with our children together , and having that 15 time I knew Michelle, I don’t think I ever heard her 16 time is so precious and it cannot be replaced . 16 moan or complain about anything. The positivity was 17 The impact of losing Michelle has been so difficult 17 contagious and she never had a wrong word to say about 18 to comprehend. Our lives will never be the same without 18 anyone. She was a true angel, a beautiful angel inside 19 her. 19 and out. 20 MR GREANEY: Mark will now read a message from Auntie Marie, 20 From Caroline. I met Michelle in the school 21 Uncle Graham, Sharon and Lee, and their families . 21 playground. I remember looking at how happy and chatty 22 MARK DICKSON: Our beloved niece and cousin, Michelle, lived 22 she looked and how popular she was with the teachers , 23 a life of love and caring every day. So may the winds 23 parents and children . Everybody loved Michelle . She 24 of heaven blow softly and whisper in your ear how much 24 was the role model mum that everyone looked up to. She 25 we love and miss you and wish that you were here. 25 was calming and she always saw the best in people. She

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Opus 2 [email protected] Official Court Reporters +44 (0)20 3008 5900 September 21, 2020 Manchester Arena Inquiry Day 8

1 always joined in all the school events , helping out at 1 SIR JOHN SAUNDERS: Mr Greaney. 2 the annual summer fair with her role being the face 2 MR GREANEY: Sir, good afternoon. This is the pen portrait 3 painter . All the kids loved her as she had so much 3 of Elaine McIver prepared by her parents , Patricia and 4 patience . Michelle made the most out of every occasion: 4 Frank, and sister , Lynda. 5 at Easter , putting on egg hunts for all the children , 5 The family and friends will be watching the 6 decorating the house at Halloween, and she’d always have 6 proceedings remotely and I am asked to mention in 7 lots of treats . 7 particular : Elaine ’s nieces , Sammy and Nicki, who were 8 Our girls loved to put on singing and dancing shows 8 treated by Elaine as her very own children ; Elaine ’s 9 for us. We all loved the Disney films . I cherish the 9 brother Paul and Paul’s wife , Paula; and Elaine ’s 10 times we spent together , and with our families , and feel 10 brother - in -law, Carl Morris. 11 blessed for the memories we made. 11 The tribute takes the form of a video recording 12 Finally , from my wife, Nikki . I met Michelle 12 during the course of which Lynda introduces 13 through our sons’ friendship and then we started to 13 a compilation of photographs of Elaine . And in the 14 spend time together with our families . These times were 14 course of the recording a song is played "Clocks" by 15 always full of fun and laughter . I also loved the times 15 Coldplay. 16 when Michelle and I just chatted together in each 16 SIR JOHN SAUNDERS: Thank you. 17 other ’s homes or on the phone. She was a good friend to 17 MR GREANEY: So Mr Wilson, would you please play the 18 talk to, great listener , completely trustworthy . 18 recording . {INQ035719/1} 19 I really valued that part of our friendship and I still 19 Pen portrait of ELAINE McIVER 20 miss those chats. The love Michelle had for her family 20 "Hi, I ’m Elaine McIver’s sister , Lynda. 21 was the most important part of her life . 21 "Elaine was my little sister . I was born 5 years 22 But I also know her love and her selflessness was 22 before she came into the world. Do a pen portrait , they 23 felt by so many other people too. We were truly blessed 23 said . We weren’t initially going to do a pen portrait 24 to have known Michelle and to have had her 24 because Elaine was a very private person and she 25 thoughtfulness and her kindness touch our lives . 25 wouldn’t have liked having all her information told

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1 Thank you. 1 publicly , so we decided we wouldn’t do one. But then, 2 MR GREANEY: Mr Wilson, I’m going to ask, please, that you 2 we thought, well , we might regret not saying something 3 now play the presentation of photographs accompanied by 3 on her behalf and if anyone should say anything, it 4 music. {INQ035903/1} 4 should be us as her family . We were around from the 5 (Photographs shown to the inquiry ) 5 minute she was born, obviously , and she was very much 6 SIR JOHN SAUNDERS: Thank you, Mr Dickson, for reading those 6 loved and very much a massive, pivotal part of our 7 tributes so movingly and thank you to Tony Kiss for 7 family . 8 sharing such personal memories with us, and to her 8 "So how do you begin to talk about someone who was 9 parents , relatives and other friends for telling us of 9 such a big part of your life ? Well, the thing is , you 10 their loss . 10 don’t , you just can’t . You just can’t say in a short 11 Mr Kiss, you have lost a wonderful wife and your 11 period of time what somebody meant to you and how much 12 children have lost a devoted mother, the most important 12 they meant to you and how much she loved us and how much 13 person, together with you, in their lives . 13 we loved her. 14 You have described to us a very happy family life , 14 "So instead of saying something, as the old saying 15 now brutally cut short . The effect on your lives has 15 goes, a picture says a thousand words, and I hope that 16 been truly devastating . As you say, it is impossible 16 this little presentation of photographs from our family 17 for us to fully understand the devastation , but you have 17 album will give just a little bit of a taste of the 18 given us some insight and you are certainly correct when 18 character that Elaine was and the attitude that she had 19 you say it isn ’ t fair . 19 and her lust for life and the way she was just a cheeky 20 Mr Greaney. 20 little girl from the minute she was born. 21 MR GREANEY: Sir, we will rise now and return to the hearing 21 "I hope her personality comes across in these 22 room at 1 pm. 22 pictures . I hope you notice all her little body 23 (11.54 am) 23 language poses and all the different things because that 24 (A short break) 24 was Elaine and she just embraced life . She was gusto 25 (1.00 pm) 25 and gung-ho and just a joy to be around and she just

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Opus 2 [email protected] Official Court Reporters +44 (0)20 3008 5900 September 21, 2020 Manchester Arena Inquiry Day 8

1 would hate to be remembered as a victim. I hope these 2 pictures just show a little bit of the life that she led 3 with her family and how we believe that she would like 4 to be remembered. Thank you." 5 (Photographs shown to the inquiry ) 6 SIR JOHN SAUNDERS: Mr Cooper, if I may say through you, I’m 7 very glad that Elaine ’s family changed their minds and 8 did prepare this pen portrait . The pictures do tell 9 a great deal of the sort of person Elaine McIver was and 10 for me her personality did come through, so thank you. 11 MR COOPER: Thank you, sir. 12 SIR JOHN SAUNDERS: Mr Greaney. 13 MR GREANEY: Sir, that concludes the hearing for today. 14 We will resume tomorrow morning at 9.30. 15 SIR JOHN SAUNDERS: Thank you. 16 (1.10 pm) 17 (The inquiry adjourned until 9.30 am on 18 Tuesday, 22 September 2020) 19 20 21 22 23 24 25

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1 INDEX 2 3 Pen portrait of NELL JONES ...... 2 4 5 Pen portrait of MICHELLE KISS ...... 16 6 7 Pen portrait of ELAINE McIVER ...... 35 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25

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Opus 2 [email protected] Official Court Reporters +44 (0)20 3008 5900 September 21, 2020 Manchester Arena Inquiry Day 8

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Opus 2 [email protected] Official Court Reporters +44 (0)20 3008 5900 September 21, 2020 Manchester Arena Inquiry Day 8

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Opus 2 [email protected] Official Court Reporters +44 (0)20 3008 5900 September 21, 2020 Manchester Arena Inquiry Day 8

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Opus 2 [email protected] Official Court Reporters +44 (0)20 3008 5900 September 21, 2020 Manchester Arena Inquiry Day 8

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Opus 2 [email protected] Official Court Reporters +44 (0)20 3008 5900