“Seat Pleasant has embarked on a new and vibrant journey towards becoming a much more developed, diverse and smart city.” Smart City Digital Transformation — Mayor Eugene W. Grant, 2017 State of the City Address

STAGE 1 STAGE 2

Smart Cities use IBM’s Intelligent Operations Center (IOC) to create a digital transformation ENGAGEMENT EMPOWERMENT which integrates proven technologies with the financial, political, and social needs of the city The path to becoming a smarter city starts with the engagement of all city departments. Refinement, standardization and re-engineering of city processes empowers city depart- to achieve centralized, real-time collaborative Starting with discovery workshops and assessments that aim to understand the city's ments and officials to become more efficient and effective. The availability of data across environments for planning, organizing, sharing current ("As-Is") processes as well as the operational strengths and weaknesses of the city's all city departments improves situational awareness for all and provides city leaders and officials the capacity to make sound data driven decisions that leverage advances such as and monitoring information across all of the various departments. Identification and procurement of valuable data sources and integra- tion of these disparate data sources (i.e. 3rd party and private sector data, other government predictive policing, hot spot analysis, and incident reporting, tasking and tracking result- cities departments. IOC is the smart choice. data, IoT data) leads to operational improvements (i.e de-conflicted and integrated ing in strategic deployments and dispatching, improved resource allocation, and more scheduling) as well as access to a common operating picture of the city. accurate budget planning.

MAYOR ECONOMIC DEVELOPMENT ENFORCEMENTCODE • Fourth term making him PUBLIC the longest serving mayor ENGAGEMENT D PS in Seat Pleasant history ISC O FINANCE O SH • Leads with a results- DEPARTMENT VERY WORK oriented approach to PUBLIC WORKS deliver better, faster and more personalized City EN SS services to its citizens H E Eugene W. Grant AN N C C RE Goal: To make Seat Pleasant the first Smart R N E S A OS IO ITUATIONAL AW City in the State of Maryland by 2017 S T I G AGE RA N N NCY COLLABO TE LI GR DU ATED SCHE PUBLIC WORKS DATA DRIVEN NS, EM IZE PLOY DECISION • Strives to plan, design, POWERM IT EE D EM ENT FOR NT C S, MAKING maintain, operate and AN SEAT PLEASA BU S build, public infrastructure T T S N L I U N E S E

in a manner that respects E I M N S R S S E E I S the environment and the G , A G H ND T PARTN

Seat Pleasant residents A S ERS G REAL TIME N E DATA Samuel Prue ANALYSIS Goal: Preserve the cities assets for succeeding

generations of Seat Pleasant residence Seat Pleasant

D POLICE DEPT. A N C TA O LOUD IN A TI CO L TEGR MM TRO • Committed to protect the D AND & CON AT N WA N life, property, and public A VI ATIO E TSO SUALIZ CENTER MER NCY service to the citizens of M GE T Seat Pleasant P ANA EN UBL RKS GEM I Seat Pleasant • Wants technologies that C C WO The Digital Transformation journey begins with are innovative and state O T Seat DE N re-engineering existing processes, followed by Pleasant of the art for his team, his ENFORCEME fleet and his facilities P modernizing Legacy infrastructure, and finally Devan Martin OL T the infusion of innovative technologies, such as: ICE MEN INTERNET Goal: A city free from crime, where people and DEPART Intelligent Operations Center (IOC), Internet of M O S OBI PPS WiFi F THING police are supportive, working together Things, Analytics and Big Data, and Mobile. DATA INPUTS LE A

IBM CAPABILITIES Cognitive Platform Scalable Apps and Services Manage Facilities Effectively Connected Manufacturing Monitoring of Assets Mobile Secure