BRUNEI DARUSSALAM HOUSEHOLD ICT SURVEY REPORT 2013 disclaimer
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02 Brunei Household ICT Survey Report 2013 contents
Message from the Chief Executive 04 1 Introduction 05 2 Methodology 06 2.1 Overview 06 2.2 Geographical Diagram 07 2.3 Structure (Demographic Information) 07
3 Findings of the Household ICT Survey 10 3.1 Household Section 10 3.1.1 Available Services And Devices In Households 10 3.1.2 Number of Devices in Households 12 3.1.3 Internet Access In Households 13 3.1.4 Amount of Household Members Using The Internet 14 3.1.5 Type of Internet Access 14 3.1.6 Monthly Household Spend On ICT Devices 15 3.1.7 Computer Protection 15 3.1.8 Reasons For No Internet Access In Household 16 3.1.9 Media Usage 17 3.1.10 Social Media Usage 20
3.2 Individual Section 22 3.2.1 Usage of Devices 22 3.2.2 Frequency of Use 23 3.2.3 Personal Internet Usage 24 3.2.4 Quality of Internet Access 24 3.2.5 Internet Fee Perception 25 3.2.6 Ideal Monthly Internet Fee 26 3.2.7 Frequency of Internet Usage 26 3.2.8 Location of Internet Usage 27 3.2.9 Purpose of Internet Usage 28 3.2.10 Language of Internet Sites Used 28 3.2.11 Reasons For No Personal Internet Usage 29
Appendix A – List of Charts & Tables 30 Appendix B – List of Acronyms 31
Brunei Household ICT Survey Report 2013 03 message from the Chief Executive
This report represents the second publication of the Household ICT Survey conducted in 2013 by Authority for Info-communications Technology Industry of Brunei Darussalam (AITI). Along with the series of questions used for the first time in 2010, this survey has been extended to include findings on broadcasting, broadband and social media to ensure that the statistics gathered remain relevant.
This report provides basic indicators of the ICT situation in households in Brunei Darussalam. It also facilitates an assessment and monitoring of the extent to which Bruneian households have access to ICT and its related facilities.
The 2013 survey shows a marked increase in mobile data growth driven by the rise of affordable mobile devices and social media use most probably caused by the fact that users prefer to get their information instantly no matter where they are. There is a corresponding decrease in household use of desktops, further supporting the finding that device and internet use has become more personal to the user. This is consistent with global trends which show a rise in the time spent using social networking, gaming and eCommerce apps as opposed to communications on their smart devices.
The response to the survey is very encouraging and I would like to thank those who responded to the survey and the people who involved in compiling, designing and contributing to the development of this report for without their cooperation this survey would not be a success.
Haji Yahkup bin Haji Menudin Chief Executive Authority for Info-communications Technology Industry of Brunei Darussalam (AITI)
04 Brunei Household ICT Survey Report 2013 introduction
The Authority for Info-communications Technology Industry of Brunei Darussalam (AITI) has conducted its second Household ICT Survey in February 2013, the first was conducted in 2010. Rennovo Solutions Sdn Bhd was engaged to gather a selected set of ICT related data which enables analysis of ICT penetration in Brunei households; it provides data on basic indicators of the ICT situation in households, its trends and usage. The survey covered 8,007 households and individuals across the entire country.
The survey was divided into two parts – household and individual. This allows capturing information about both units, for example how many households have access to the internet (household level), as well as the type and of frequency of online activities (individual level). Given the sampling design, i.e. stratified random sampling, results are representative for both households and individuals.
This report shows key findings from the information areas addressed in the survey questionnaire. Additional information was included in this year’s survey involving questions on broadcasting, broadband and social media in Brunei Darussalam.
From the survey results, the key findings of the household and individual sections are:
Household Section Individual Section
All households surveyed have access to About 2 out of 3 individuals in Brunei are electricity, have a TV and mobile phones. using the internet – there is a slight increase in personal usage compared to 2010. About half of the households surveyed have access to the internet – there is a very There seem to be an issues with the quality minimal increase since 2010. of internet access as well as cost - overall quality is perceived as rather poor, and Within the households with internet access, cost as too high. an average of 4.6 household members are using the internet. The ideal fee for internet is on average B$34.
The majority of households access the There is a clear increase in individuals internet via fixed broadband. accessing the internet via a mobile device (50% compared to 38% in 2010). Households with no internet access claim costs as the main reason. The main reason for using the internet is entertainment, information about goods and services, and emails.
Individuals not using the internet claim lack of interest and costs as key reasons.
Brunei Household ICT Survey Report 2013 05 methodology
2.1 Overview
• Topic: Info – Communications Technology • Coverage: Nationwide • Approach: Representative household survey • Sampling Method: Stratified, multi – stage random sampling • Selection of Respondent: Kish Grid • Sample Size: 8,007 interviews (approximate of all 12% of household) • Respondents: Household members age 5 – 75 • Method: Paper & Pencil Interview (Self – completion) • Timelines: February - April 2013 • Reporting and statistical units: Households and Individuals • Sampling Error: 1.1 (95% confidence interval for total sample)
Number Size Error • 8007 ±1.1% • 4000 ±1.5% • 1000 ±3.1% • 500 ±4.4%
The sampling methodology and approach had to take into consideration the specific situation of Brunei, i.e. its division into 4 Districts (Daerah), 38 Sub-Districts (Mukims) and almost 400 villages (kampongs).
To collect the ICT information, we employed a probability sampling design. This means that every single population unit (i.e. household and individual) in the sampling frame had a known and non-zero chance of being selected into the survey sample.
Based on available census information about Brunei, we could allocate the respective number of households to be surveyed for each district, sub-district and villages. The smallest sampling unit was a village.
Selection of households within each village was done using a randomly selected starting point, and then following a standard random route approach, i.e. interviewers were advised to contact every nth household.
The respondents for the survey were selected among all eligible members of the household using a Kish tables / Kish Grid. Kish tables provide a method by which each eligible person in a household has an equal probability of selection into the survey sample. The selected respondent then gave information on a household level (e.g. Internet Access available?) as well as personal level (e.g. what is the internet used for?).
06 Brunei Household ICT Survey Report 2013 methodology
2.2 Geographical Diagram (by Districts)
1 - Belait 2 - Brunei-Muara 3 - Temburong 2 4 - Tutong
4 3 1
2.3 Structure (Demographic Information)
Age distribution
50
40
24 30 23 21 18 20 12
10 3
0 -15 16 - 24 25 - 34 35 - 44 45 - 60 60+
Brunei Household ICT Survey Report 2013 07 methodology
Gender distribution
100 90 80 54 70 46 60 50 40 30 20 10 0 Female Male
Household size distribution
50
40
30
20 16 14 15 11 9 10 8 5 5 5 3 2 2 2 1 1 0 1 3 5 7 9 11 13 15+
08 Brunei Household ICT Survey Report 2013 methodology
Education distribution
50
40 37
30
20
11 9 10 8 7 6 7 5 3 4 3 0 0
Ph.D Others Vocational Still in School Master Degree Still inFinished University Primary Bachelor Degree National Diploma No Formal Education Finished Secondary Higher National Diploma
Brunei Household ICT Survey Report 2013 09 findings of the Household ICT Survey
3.1 Household Section
3.1.1 Available Services And Devices In Households
Electricity 98
Mobile Phone 98
Regular TV Set 83
Laptop Computer 80
Radio 77
Kristal Astro 72
Digital TV Set 67
Telephone (fixed line) 50
Tablets 44
Personal Computer 38
TVRO 29
Smart TV 7
0 10 20 30 40 50 60 70 80 90 100
fig 3.1.1a: Available Services And Devices In Households
99 98 99 99 98 98 100 2010 2013
90 83 80 77 80 76
70 63
60 50 51 50 38 40
30
20
10
0 Electricity TV Mobile Phone Radio Laptop Telephone Personal (Fixed) Computer
fig 3.1.1b: Comparison of service availability and devices in households by year (2010 and 2013)
10 Brunei Household ICT Survey Report 2013 findings of the Household ICT Survey
Figure 3.1.1a shows the number of services available in each household which shows that almost all households in Brunei have access to electricity; own at least one TV set and mobile phone. However, there is a decrease in the ownership of radio, fixed telephone and personal computers as shown in figure 3.1.1b. This indicates that people prefer to own mobile devices for on-the-go access.
There is a strong correlation between income (personal and household) and the availability of certain devices, especially laptop computers, Kristal-Astro, regular and digital TV, tablets and smart TVs, i.e. the higher the income the more devices are available in the households. Tablets and smartphones are overall more popular among younger respondents.
Clear decrease in the household with both - -
------devices; laptop only - 50 - 45 45 jumped from - -
- 31% to 45%
-
- 35 40 31 - -
- 2010 2013 - 30 -
- 18
17 - -
20 - - - 6
-
- 3
10 - - - -
- -
-
0 -
------Laptop Only PC & Laptop - None PC Only -
fig 3.1.1c: Comparison of service availability and devices in households by year (2010 and 2013)
Overall, the household penetration for laptop computers is 80% (up from 76% in 2010), PC is 38% (down from 51% in 2010). About one-third of all households in Brunei (35%) have both devices (PC and Laptop). 17% of households (down from 18% in 2010) has neither a PC nor a Laptop at home. 45% (up from 31% in 2010) of households only have laptops, while 3% (down from 6% in 2010) have only PC at home. There is a clear trend for increased usage of laptop exclusively.
Brunei Household ICT Survey Report 2013 11 findings of the Household ICT Survey
3.1.2 Number of Devices in Households
Mobile Phone 4.8
Laptop Computer 2.3
Regular TV Set 2.1 For example, households have Digital TV Set 1.8 an average of 4.8 Tablets 1.7 mobile phones at home Radio 1.4
Smart TV 1.3
Personal Computer 1.3
Telephone (fixed line) 1.1
Kristal Astro 1.0
TVRO 1
0 1 2 3 4 5
fig 3.1.2a Number of devices in households
4.8 5.0 4.6
4.5 2010 2013
4.0
3.5
3.0 2.3 2.2 2.5 1.6 2.0 1.4 1.3 1.3 1.2 1.1 1.5
1.0
0.5
0.0 Mobile Phone Laptop Radio Personal Computer Telephone (Fixed)
fig 3.1.2b Comparison of Number of devices in households by year (2010 and 2013)
There is a slight increase in number of mobile phones and laptops from 2010 to 2013. This suggests a clear trend away from desktop PC usage.
12 Brunei Household ICT Survey Report 2013 findings of the Household ICT Survey
3.1.3 Internet Access In Households
Results in 2013 indicate a slight increase in total household internet access – 63% in 2013 compared to 60% in 2010.
Internet access: Household and mobile 2010 2013 Yes 60 63 No 40 37
Yes No
63 37
fig 3.1.3a Internet access in households for 2013
The highest access rate can be found in Brunei Muara, followed by Belait, Tutong and Temburong. Access to the internet is especially high in households with children still in school / university and in high-education households. Access to the internet is also strongly correlated to household income. Generally speaking, high income household shows higher internet penetration.
100 Yes No 90
80 68 70 60 56 56 60 44 44 50 40
40 32
30
20
10
0 Brunei Muara Belait Tutong Temburong
fig 3.1.3b Internet access in households for 2013 by district
Brunei Household ICT Survey Report 2013 13 findings of the Household ICT Survey
3.1.4 Amount of Household Members Using The Internet
25
Average: 4.6 members 20 (2010 Average): 4 members)
16 16 15 14 15 12
10 8 6 5 5 5 3
0 1 member 2 3 4 5 6 7 8 9 10 or more
fig 3.1.4a Number of household members using the Internet
Figure 3.1.4a shows the average number of household members using the internet to be is 4.6 members. This is an improvement from 4 members in 2010. The increased number of broadband (fixed and mobile) subscribers contributes to this growing number.
3.1.5 Type of Internet Access
The chart shows the type of internet access available in the household. There is no major change in terms of preferred internet access in household. The majority of households are using fixed broadband to access the internet, followed by mobile broadband. Other means of accessing the internet are hardly used.
100
90
80 2010 2013
70 59 60
60
50 34 32 40
30
20 4 2 3 5 10
0 Fixed Broadband Mobile Broadband Narrowband (Dial Up) Others
fig 3.1.5a Number of household members using the Internet
14 Brunei Household ICT Survey Report 2013 findings of the Household ICT Survey
3.1.6 Monthly Household Spend On ICT Devices
Figure 3.1.6a below indicates a clear increase in household spending for the internet and decrease in spending for ICT devices, while spending for other services remain fairly stable.
150 2010 2013
130 106 106 106 110 94
90 69
70
50 30 25 25
30
10
Mobile Phone ICT Devices Internet Telephone (fixed) -10
fig 3.1.6a Comparison of monthly expenditures on ICT devices by year (2010 and 2013)
3.1.7 Computer Protection
Only about 3 out of 4 households say all their computers are protected against computer viruses from the internet.
100
90 74 80
70
60
50
40
30 14 6 20 6
10
0 Yes All Yes Some No Don't Know
fig 3.1.7a Computer protection (2013)
There is a decrease in computers being protected by firewalls or anti-virus software, from 89% in 2010 to 74% in 2013. The increased usage of laptops obviously correlates with less protection, making computers vulnerable to computer viruses from the internet.
Brunei Household ICT Survey Report 2013 15 findings of the Household ICT Survey
89 90 74 80
70 2010 2013
60
50
40
30 14 10 20 6 6 1 1 10
0 Yes All Yes Some No Don't Know
fig 3.1.7b Comparison of computer protection in households by year (2010 and 2013)
3.1.8 Reasons For No Internet Access In Household
Costs too high 39
Not Interested 27
14 Access elsewhere
13 Others
13 Lack of Skills
10 Not Available
3 Safety Concerns
0 10 20 30 40 50
fig 3.1.8a Reasons for no internet access in household (2013)
High costs, though not as often mentioned in 2013 as compared to 2010, are still the main reason for households not accessing the internet. And about a quarter of all households with no internet simply do not have an interest in it.
16 Brunei Household ICT Survey Report 2013 findings of the Household ICT Survey
50 46
39 40 2010 2013
30 27 23
17 20 15 13 14 13 13 9 10 6 10 3
0 Costs are too Not interested Lack of Have access to Others Internet access Concerns about high knowledge / internet not available in safety and skills elsewhere my area security
fig 3.1.8b Comparison of not having internet access in household by year (2010 and 2013)
3.1.9 Media Usage
88 Watch TV
87 Watch Kristal Astro
60 Watch TVRO
53 Radio
52 Watch RTB
0 10 20 30 40 50 60 70 80 90
fig 3.1.9a Household’s preferred media
Brunei Household ICT Survey Report 2013 17 findings of the Household ICT Survey
RTB Pelangi 42
Kristal FM 42
37 RTB Harmoni
24 RTB Nur Islam
21 Radio Al-Quran
17 RTB Nasional
14 RTB Pilihan
0 5 10 15 20 25 30 35 40 45
fig 3.1.9b Preferred local radio station
69 Kristal Astro
45 RTB
17 TVRO
7 RTB Digital
2 Others
0 10 20 30 40 50 60 70 80 90 100
fig 3.1.9c TV provider that is most watched on a daily basis
18 Brunei Household ICT Survey Report 2013 findings of the Household ICT Survey
Berita 39
News 20
RTB 13
Drama 9
Korean Drama 6
Others 4
2 Rampai pagi
1 Documentaries
1 Sport
0 10 20 30 40 50
fig 3.1.9d Preferred RTB programs
Astro RIA 29 HBO 19 Cartoon Network 15 Others 12 Astro Prima 10 TV3 8 Disney 7 Discovery 7 Astro Warna 7 Astro Oasis 6 ESPN 5 AXN 5 Fox 5 TV1 4 Citra 3 TV2 3 Starmovies 3 Drama 3 National Geographic 2 AFC 2 CNN 2 MTV 2 History 2 Astro Bella 2 BBC 1 Cinemax 1 0 10 20 30 40 50
fig 3.1.9e Preferred KRISTAL ASTRO programs / channels
Brunei Household ICT Survey Report 2013 19 findings of the Household ICT Survey
Indo Siar 26
SCTV 24
MNC 22
RCCTI 19
Others 17
Global TV 15
Metro 5
Sinetron 4
TPI 4
Trans TV 4
Trans 7 4 TVRI 2 ANTV 1 Indonesian 1 RCT1 1 TVI 1
0 5 10 15 20 25 30
fig 3.1.9f Preferred TVRO programs / channels
TVRO usage on average over 5 years.
3.1.10 Social Media Usage
Facebook 78
45 Instagram
33 Google +
26 Twitter
15 Others
12 None
5 Path
3 Flickr
0 10 20 30 40 50 60 70 80 90 100
fig 3.1.10a Social media usage
20 Brunei Household ICT Survey Report 2013 findings of the Household ICT Survey
100
90
80 Access Social Media Account Update Status 68 70
60
50 40
40 28 30 21 15 14 20 6 10 2 1 3 1 2
0 daily several times a once a week once every two monthly less often week weeks
fig 3.1.10b Frequency of social media usage
From figure 3.1.10a, it is interesting to note that only 1 out of 10 households do not use social media. The top 2 mostly used social media applications / programs are Facebook and Instagram.
Figure 3.1.10b shows that social media users are active – 68% access their social media accounts daily.
Brunei Household ICT Survey Report 2013 21 findings of the Household ICT Survey
3.1 Individual Section
3.2.1 Usage of Devices
Mobile Phone 90
TV 89
66 Radio
64 Laptop Computer
36 Telephone (fixed line)
30 Personal Computer
29 Tablet
0 10 20 30 40 50 60 70 80 90 100
fig 3.2.1a Usage of devices
100 96 94 89 90 90 2010 2013
76 80 68 66 70 64
60 55
50 41 36 40 30
30
20
10
0 TV Mobile Phone Radio Laptop Telephone (fixed) Personal Computer
fig 3.2.1b Comparison of usage of devices by year (2010 and 2013)
22 Brunei Household ICT Survey Report 2013 findings of the Household ICT Survey
3.2.2 Frequency of Use
93 Mobile Phone
83 TV
66 Tablet
59 Laptop Computer
56 Radio
37 Personal Computer
29 Telephone (fixed line)
0 10 20 30 40 50 60 70 80 90 100
fig 3.2.2a Frequency of use
100 93 91 89 2010 2013 90 83
80
70 64 59 54 56 60
50 37 34 34 40 29 30
20
10
0 Mobile Phone TV Laptop Radio Personal Computer Telephone (fixed)
fig 3.2.2b Comparison of frequency of by year (2010 and 2013)
Brunei Household ICT Survey Report 2013 23 findings of the Household ICT Survey
3.2.3 Personal Internet Usage Yes No
32 %
68 %
fig 3.2.3a Personal Internet usage
Using the Internet 2010 2013 Yes 67 68 No 33 32
table 3.2.3a Comparison of personal internet usage by year (2010 and 2013)
68% of respondents are personally using the internet; this marks a slight increase compared to 2010. Internet usage correlated with education, income and age, i.e. users with higher income and education are more likely to use the internet. Usage of internet is also highest among the age group of 16-24 years old.
3.2.4 Quality of Internet Access
50 Dial Up Fixed Broadband Mobile Broadband
40
31 32 29 28 28 28 30
23 20 20
20 16
13 13
7 10 7 5
0 excellent very good good fair poor
fig 3.2.4a Quality of internet access 24 Brunei Household ICT Survey Report 2013 findings of the Household ICT Survey
50 2010 2013
40 33 30 27 30 27 27
17 20 14 11 9 7 10
0 excellent very good good fair poor
fig 3.2.4b Comparison of internet quality by year (2010 and 2013)
3.2.5 Internet Fee Perception
49 50
44 41
40 37
31 31
30 Dial Up 21 18 Fixed Broadband 20 16 Mobile Broadband
10 5 3 2 1 0 1
0 very expensive expensive just right cheap very cheap
fig 3.2.5a Internet fee perception
Brunei Household ICT Survey Report 2013 25 findings of the Household ICT Survey
About half of the respondents perceive internet access fees as expensive and very expensive. In comparison with the 2010 survey, more responded that the fees are too high.
3.2.6 Ideal Monthly Internet Fee
The table below show the respondents’ opinion on the ideal fee for broadband subscription:
Personal Income HH Income Ideal Fee Total No Low Mid High No Low Mid High Income Income Income Income Income Income Income Income
Mean Value 33.8 35.0 32.9 34.5 35.6 38.9 32.3 33.1 36.1
table 3.2.6a Ideal monthly fee
The ideal monthly fee for broadband is at the average of $34 compared to 2010 which was $30.
3.2.7 Frequency of Internet Usage
Respondents with internet access are mainly using it daily (76%) or at least several times a week (15%); this marks a clear increase since 2010, i.e. the internet is used more often compared to 2 years ago. Most of the users are those in the age range of 16-24 years old. One possible reason is the growth of social media usage.
100
90 76 80
70
60
50
40
30 15 20 6 2 0 1 10
0 daily several times a once a week once every two monthly less often week weeks
fig 3.2.7a Frequency of internet usage
26 Brunei Household ICT Survey Report 2013 findings of the Household ICT Survey
3.2.8 Location of Internet Usage
Internet usage over the last 12 months
Most often Used Location
At home 69 (69) 76 (64.5)
Any place via Mobile Phone 50 (38.1) 11 (11.0)
At work 46 (38.5) 6 (14.5)
Place of Education 25 (22.8) 2 (3.2)
Other Person Home 25 (23) 2 (2.3)
Any place via Mobile Access Device 23 (8.8) 1 (0.9)
Community Facility 12 (10) 1 (0.9)
Commercial Facility 12 (22.1) 0 (2.1)
Others 2 (2.6) 0 (0.5)
0 10 20 30 40 50 60 70 80 90 100
fig 3.2.8a Location of internet usage
The chart shows that the internet is most frequently used at home, with a secondary location of on the go with a mobile phone network connection. Comparing to the 2010 results (shown in bracket), respondents use the internet more in any other places than at their workplace. This means that people these days prefer to get connected not just at home and workplace but also elsewhere by using their mobile devices.
Brunei Household ICT Survey Report 2013 27 findings of the Household ICT Survey
3.2.9 Purpose of Internet Usage
Entertainment 64
Information about Good & Services 64
Emails 62
Education 54
News & Books 53
Gaming 51
Posting information 49
Information about health 40
Download Software 39
Purchase Goods & Services 38
Interacting with Government 35
Information about Government 35
Internet banking 28
VOIP 22
0 10 20 30 40 50 60 70 80 90 100
fig 3.2.9a Purpose of internet usage
The chart above shows the reasons of respondent on the usage of the internet over the last 12 months. The main reasons for using the internet are entertainment, favoured mostly by respondents of age 34 and below.
3.2.10 Language of Internet Sites Used
87 English
13 Bahasa Melayu
1 Others
0 10 20 30 40 50 60 70 80 90
fig 3.2.10a Language of internet sites used
The above chart shows the languages of the website visited most often by the respondents. English is the main language for almost all internet sites visited. Only 1 out of 10 respondents are using mainly sites in Bahasa Melayu. This also indicates a high level of understanding of the English language.
Language 2010 2013 Bahasa Melayu 9 13 English 91 87 Others 0 1
28 Brunei Household ICT Survey Report 2013 findings of the Household ICT Survey
3.2.11 Reasons For No Personal Internet Usage
38 Not Interested
28 Cost Too High
25 Lack of Skills
11 Internet Not Available
11 Others
3 Safety Concerns
0 10 20 30 40 50
fig 3.2.11a Reasons for not using the internet
The table above shows the reasons why the respondent did not access internet over last 12 months. Respondents not using the internet claim manly three reasons: no interest, high cost or lack of knowledge. This point to a certain need for more internet-education as well as some form of financial support (mainly for low income households).
Brunei Household ICT Survey Report 2013 29 Appendix A – List of charts & tables
CHARTS DESCRIPTION PAGE 3.1.1a Available Services And Devices In Households 10 3.1.1b Comparison of service availability and devices in households by year (2010 and 2013) 10 3.1.1c Comparison of service availability and devices in households by year (2010 and 2013) 11 3.1.2a Number of devices in households 12 3.1.2b Comparison of Number of devices in households by year (2010 and 2013) 12 3.1.3a Internet access in households for 2013 13 3.1.3b Internet access in households for 2013 by district 13 3.1.4a Number of household members using the Internet 14 3.1.5a Number of household members using the Internet 14 3.1.6a Comparison of monthly expenditures on ICT devices by year (2010 and 2013) 15 3.1.7a Computer protection (2013) 15 3.1.7b Comparison of computer protection in households by year (2010 and 2013) 16 3.1.8a Reasons for no internet access in household (2013) 16 3.1.8b Comparison of not having internet access in household by year (2010 and 2013) 17 3.1.9a Household’s preferred media 17 3.1.9b Preferred local radio station 18 3.1.9c TV provider that is most watched on a daily basis 18 3.1.9d Preferred RTB programs 19 3.1.9e Preferred KRISTAL ASTRO programs/channels 19 3.1.9f Preferred TVRO programs/channels 20 3.1.10a Social media usage 20 3.1.10b Frequency of social media usage 21 3.2.1a Usage of devices 22 3.2.1b Comparison of usage of devices by year (2010 and 2013) 22 3.2.2a Frequency of use 23 3.2.2b Comparison of frequency of by year (2010 and 2013) 23 3.2.3a Personal internet usage 24 3.2.4a Quality of internet access 24 3.2.4b Comparison of internet quality by year (2010 and 2013) 25 3.2.5a Internet fee perception 25 3.2.7a Frequency of internet usage 26 3.2.8a Location of internet usage 27 3.2.9a Purpose of internet usage 28 3.2.10a Language of internet sites used 28 3.2.11a Reasons for not using the internet 29
TABLES DESCRIPTION PAGE table 3.2.3a Comparison of personal internet usage by year (2010 and 2013) 24 table 3.2.6a Ideal monthly fee 26
30 Brunei Household ICT Survey Report 2013 Appendix B – List of Acronyms
ACRONYMS DESCRIPTION AITI Authority for Info-communications Technology Industry of Brunei Darussalam ICT Info-communications Technology PC Desktop personal computer TVRO Television Receive Only RTB Radio Televisyen Brunei Kristal Astro Multi-channel pay-TV Service
Brunei Household ICT Survey Report 2013 31 AITI www. aiti. gov. bn
c Copyright AITI