How to Respond What to Do in Case of Fire or Emergency Evacuation to a Bomb Threat In the Event When the fire alarm sounds or when told to do so, Procedure for Disabled • If you receive a phone call bomb threat, listen all persons must clear out of the building of an Emergency Jerry Sue carefully and write down everything that is said, using the following steps: or Injured Persons Thornton Center starting with the exact time of the call. 1. Turn off equipment (or follow specific written During a fire or an emergency, disabled To report emergency situations, • Keep the caller talking as long as possible and ask instructions for your area). or injured persons should enter the to receive immediate response to questions such as where the bomb is located, when nearest stairwell and wait for help. 2. Act promptly and do not delay for belongings emergencies or to simply speak with it will go off and what type of bomb it is. or friends. Firefighters and emergency safety • Determine caller characteristics, such as age, Campus Police: 3. Exit calmly along your assigned route or to the personnel will check stairwells and gender and whether the person has an accent. nearest exit. evacuate the injured and the disabled • Listen for background noises: other voices, traffic, 4. Walk away from the building and proceed to a persons. Only under conditions of airplanes, trains, machinery, music, etc. safe area or your predetermined gathering area. immediate danger should others attempt Dial 4325 • Call Police dispatch at extension 4325 immediately EMERGENCY rescue of disabled or injured individuals. after finishing the call. 5. Stay away from building utility areas and all fire-fighting equipment and hydrants. • Do not use cell phones for any reason. 6. Leave all vehicles – do not move them unless To report medical emergencies PROCEDURE directed to do so. How to Respond and receive immediate response from 7. Remain in a designated safe area or your IN CASE OF FIRE IF YOU ENCOUNTER Campus Police and local EMS rescue teams: predetermined gathering area. DO NOT DO NOT USE ELEVATORS. A SUSPICIOUS PACKAGE re-enter the building. GUIDE USE STAIRWELLS. • Remain calm. Stay in one gathering place so it will be easier to Dial 4911 FOR STAFF • Stay away from the package. verify your safety or find you if you are needed. • DO NOT allow anyone to handle or go near the package. For fires that do not allow • If a suspicious package is discovered while time to call Campus Police, handling, avoid dropping, throwing, or any other use fire alarm boxes located abrupt movement; gently set the package down in Designated Parking Lot Evacuation Area throughout the building. a secluded area that has been evacuated. Cuyahoga Community College • DO NOT use any mobile telephones, radios, or Jerry Sue Thornton Center other wireless devices around the package. 2500 East 22nd St., Cleveland, OH 44115

Call Campus Police at extension 4325 l = Designated congregation outside the building. • State the location of the package and provide a description. Evacuation Area • Stay on the phone until released by the dispatcher. Use closest exit and fire stairwell 14TTH STREET whenever possible. Staff: Working with the • If you touched the package, immediately wash Congregate in the parking lot. your hands, arms, etc. with soap and water for 15 Media Regarding an minutes. JERRY SUE THORNTON RESERVED Emergency CENTER PARKING FOR VNA Communicating with media and other external

VISITOR PARKING HANDICAP PARKING as well as internal audiences is the responsibility of the College Marketing & Communications (M&C) Department. M&C staff members are Tri-C® Campus Police is well prepared trained to work with the media in emergency for emergency situations. However, it is situations. imperative for faculty, staff and students ORANGE AVENUE PARKING FOR TRI-C RESERVED PARKING STAFF AND VISITORS FOR VNA Employees contacted by reporters during an to be aware of what to do in the event of an

STAFF AND VISITORS STAFF emergency must refer inquiries to one of the emergency at the College. This Emergency following: Procedure Guide provides staff at the OVERFLOW PARKING FOR TRI-C FOR PARKING OVERFLOW • M&C person on-site during an emergency Jerry Sue Thornton Center with detailed l l information regarding emergency protocol. EAST 22ND STREET • M&C at extension 4436 or 4322 Reporting an Emergency How to Respond For information on campus closures call 866-989-2578. Severe Weather Conditions, Please note: All calling instructions in this guide are When an active shooter Earthquakes and Tornadoes written for use with College phones. College closings will also be listed on www.tri-c.edu or my Tri-C space. Campus Police continually monitors weather conditions. is in your vicinity When weather conditions are a danger, Campus Police will Safety services help best when given vital information If a major spill requires evacuation of the entire building, notify faculty, staff and students of what action to take. quickly and clearly. When dialing extension 4325 or 1. EVACUATE Tri-C Alert is a mass notification system Campus Police will notify those in the affected area and 4911 you should: that will automatically send a message to the Alert provide direction on specific evacuation procedures. In the event of an earthquake: • Prevent individuals from entering an area phone number you provide. Employees will be • Take shelter under a table or similar shielding structure. 1. State your name. where the active shooter may be Notification will then be made by Campus Police or an reminded to enter updated contact information for an authorized representative when conditions are safe to re- • Avoid windows, storage or equipment racks, shelves • Have an escape route and plan in mind 2. Give the extension from which you are calling Alert phone number when they sign on to enter the building. Do not re-enter evacuated areas until and dangerous chemicals and equipment. • Leave your belongings behind my Tri-C space. Follow the prompts to enter current Look on the label by the handset cradle or on given permission to do so. • Follow campus response team directions once the the digital display screen for the extension. contact information. quake has ended. 2. HIDE OUT If skin/eye contact is made with a toxic or corrosive 3. State the type of emergency. In the event of a tornado warning: • Hide in an area out of the shooter’s view Circumstances may require the College to close one substance, immediately: 4. Give the location of the emergency • Avoid windows, storage or equipment racks, shelves • Lock doors to your hiding place and/or blockade or more of the campuses, sites or the entire district. • Dial extension 4325 to report the situation. and dangerous chemicals and equipment. Start with the District location, then door with heavy furniture Emergency closing announcements will be broadcast • Flush the affected area with water for at least 15 minutes. • Listen and respond to the announcement made by room number. • Silence your cell phone and/or pager over local electronic media, including television and • Consult with responding personnel to determine if 5. Provide assessment of services needed radio stations. Messages will be sent to students, further medical attention is deemed necessary. Campus Police to proceed to a protected area in the lower level of the building. Share if you think the situation calls for an faculty and staff via the Tri-C Alert emergency 3. TAKE ACTION • Once conditions are safe, turn off equipment and await ambulance, the fire department, the police, etc. notification system. • Swarm the attacker and attempt to control Medical further directions. 6. Unless you must leave, stay on the phone to their limbs In the event of injury or illness: Note: Storms that create tornadoes generally allow allow further direct communication. • Act aggressively as possible against him/her • Dial extension 4911 to report the injury or illness. enough time for the following: • Interfere with their ability to harm you • Follow steps in this guide on Reporting an Emergency. Alert Storms with tornadoes are possible Campus Police’s Role: What Procedures for Various Campus Police and appropriate response personnel will Watch Storms that may produce tornadoes are Happens When an Emergency Types of Emergencies provide immediate support. Call 911 when it is safe to do so. in the area Number is Dialed Warning A tornado has been spotted or indicated Fire Acts of Violence When reporting an emergency on a College phone, on radar – take immediate shelter In the event of a fire large enough to activate the Violence is any act of physical, verbal or psychological you will be connected to a Campus Police dispatcher. Severe rain/hail storms typically follow a tornado, so sprinkler systems, the alarms will automatically sound. threat or abuse committed against an individual that evacuation may not be advised. Communications Campus Police will then take command of the How to Respond All alarms are linked to a main notification system in the results in physical and/or psychological damage. will be established between Campus Police and local situation – sending needed safety services (fire, Campus Police Office. Fire alarms are building-specific. When Law In the event of violence: emergency management officials. Information on police, ambulance, etc.) and controlling traffic in If you hear an alarm, you must evacuate (see evacuation • Dial extension 4325 to report the act of violence. storm damage (closed roads, downed power lines, fires, and around the area of the emergency. Emergency Enforcement Arrives procedure map on reverse side). numbers (extensions 4911 and 4325) are operated • Follow directions given by Campus Police. etc.) and communication with family members will • Remain calm and follow instructions Individuals who discover a fire should immediately: be most effectively obtained from within the facility. 24 hours a day, 365 days of the year. Calls are • Put down any items in your hands • Dial extension 4325 to report the fire. However, minimize phone calls following a tornado recorded so they can be replayed to clarify Snow Storm (i.e., bags, jackets) • Extinguish the fire if trained in the use of fire or any emergency to help keep phone lines open for information as needed. In severe weather, the College will announce closures as • Raise hands and spread fingers extinguishers. The fire must be small and personal emergency use. appropriate for each site. You will be notified through Tri-C • Keep hands visible at all times safety must not be jeopardized before using a fire Alert. Closures will also be announced over local radio, TV • Avoid quick movements toward officers such extinguisher. How Emergency Drills are Conducted stations, www.tri-c.edu and my Tri-C space. The College as holding on to them for safety A 911 call made from your Announced and unannounced drills are conducted • Otherwise, proceed to the nearest exit and pull the will provide opportunities at a later date to make-up • Avoid pointing, screaming or yelling fire alarm while evacuating if the alarm has not as an essential part of emergency planning. They missed classes and other activities. cell phone – even if you are • Do not stop to ask officers for help or direction already sounded. provide a real-life test staff awareness of evacuation when evacuating All employees (except faculty) are to report to work on site – goes to an routes, procedures and site team response unless notified by their immediate supervisor or off-campus police effectiveness. In the event of an audible alarm or Chemical Spills designated individual. evacuation notice, you must leave buildings at the Information If a toxic or corrosive substance spill occurs: dispatcher. That dispatcher closest available exit and go to a safe area outside • Dial extension 4325 to report the spill. Power Failure has limited knowledge of You should provide to law • Stay at the spill site unless this jeopardizes your in an orderly manner (see Designated Parking Lot In the event of an electrical power failure: personal safety, roping off or placing warning signs the building and Evacuation Area map on reverse side). All drills are enforcement or 911 operator • Stay still and calm if you are in a darkened room – from all entrance points indicating no entry. performed under the direction of the site emergency do not panic. It may take up to 15 seconds for emergency College response capabilities • Location of the active shooter If possible, have others block entry points as an response team, Plant Operations, and Environmental generators to provide adequate lighting for evacuation • Number of shooters added safety measure. which may postpone response times. Health and Safety. • Physical description of shooters or temporary operations. • Number and type of weapons held by shooters Depending on the hazard of the chemical(s) involved, • Follow direction as provided regarding further activity. evacuation of the area may be necessary. If evacuation IF YOU MUST USE YOUR • Number of potential victims at the location is deemed necessary: Necessary checks will be made to determine the nature CELL PHONE TO REPORT AN • Follow directions given by Campus Police. of the problem, to provide an estimate of time until restoration of full power, and to advise management of • Evacuate in a direction away from the source of EMERGENCY, DIAL any action that students, faculty and staff should take. the spill. The Campus Police or an authorized representative will provide appropriate direction as determined. 216-987-4325.

Provided by Business Continuity 09/13