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Risk Management Manual 2020

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Risk Management Manual 2020 Risk Management Manual 2020 “Creating Proactive Solutions to Empower and Protect” This page intentionally left blank Your Safety Matters Hi Everyone, I’m confident you know this — and it’s worth repeating: The City of Hillsboro is committed to providing a safe and healthful work environment for all employees. How do we walk our talk? Our Human Resources Department’s Risk Management Division… leads a Safety and Loss Control Program to prevent accidents by identifying hazards and training employees. Each City department… is responsible for providing and maintaining safe equipment and materials, and for ensuring employees are trained to perform their jobs safely. Risk Management staff help departments to develop and implement rules and operational procedures to ensure safe operations. Each City employee… must follow established rules and procedures, and report unsafe conditions and accidents to their supervisor. Supervisors then relay that information to assure that appropriate corrections are made. The City’s Safety Committees… play a significant role in workplace safety. Department managers and staff participate on and support the work of the committees. Maintaining a safe work environment requires your commitment, constant attention, and continual effort. Risk Management staff are available to assist you and your department. When you are healthy, injury‐free, and safe, your quality of life and your ability to perform well at work significantly increases. Let’s work together to achieve this. Robby Hammond City Manager P.S. Have fun at work. Just do it safely. This page intentionally left blank Table of Contents RISK MANAGEMENT Risk Management Overview ....................................................................................... 1 INSURANCE AND CLAIMS Insurance Program ...................................................................................................... 3 Certificate of Self-Insurance ........................................................................................ 5 Resolution No. 2263 .................................................................................................... 7 Claims Management Process ..................................................................................... 9 Liability Claims Process ............................................................................................ 11 Workers’ Compensation Claims Process .................................................................. 13 Volunteers and Insurance ......................................................................................... 15 Form Descriptions ..................................................................................................... 17 Near Miss / Hazard - FORM ...................................................................................... 19 Incident Report – Employee - FORM ........................................................................ 21 Report of Job Injury – 801 - FORM ........................................................................... 23 Return to Work - FORM ............................................................................................ 25 Incident Investigation Process ................................................................................... 27 Incident Report – Patron - FORM .............................................................................. 33 Vehicle Crash / Damage - FORM ............................................................................. 35 Property Damage (City-Owned) - FORM .................................................................. 37 Property Damage (Non-City Owned) - FORM ........................................................... 39 Stolen Property - FORM ............................................................................................ 41 Adding / Deleting Property ........................................................................................ 43 Certificate of Insurance ............................................................................................. 45 RISK MANAGEMENT PROGRAMS Continuity of Operations ............................................................................................ 47 Identity Theft Prevention ........................................................................................... 53 Identity Theft Protection ............................................................................................ 61 Mandatory Reporting ................................................................................................. 65 Personal Safety ......................................................................................................... 69 Service Animals ........................................................................................................ 71 Service of Lawsuits and Subpoenas ......................................................................... 79 SAFETY AND LOSS CONTROL PROGRAMS GENERAL PROGRAMS Safety and Loss Control Program ............................................................................. 81 Automated External Defibrillators .............................................................................. 83 Community Emergency Response Team (C.E.R.T.) for Employees ......................... 91 Emergency Action Plan ............................................................................................. 95 Emergency Response Team (E.R.T.) ..................................................................... 105 Ergonomics ............................................................................................................. 111 Fire Extinguishers .................................................................................................... 115 Hazard Communication ........................................................................................... 119 Injury Reporting ....................................................................................................... 127 OSHA Inspections ................................................................................................... 133 Panic Button ............................................................................................................ 141 Point of Dispensing (P.O.D.) Medical Countermeasures ........................................ 145 Safety Committees .................................................................................................. 149 Threat Assessment ................................................................................................. 155 Vehicle Safety ......................................................................................................... 159 HAZARD SPECIFIC PROGRAMS Arc Flash Electrical Safety…………………………………………………………….….169 Bloodborne Pathogen .............................................................................................. 181 Confined Space ....................................................................................................... 197 Crane Safety ........................................................................................................... 211 Electrical Safety ...................................................................................................... 217 Excavation Safety .................................................................................................... 225 Fall Protection ......................................................................................................... 231 Fire Prevention Program ......................................................................................... 237 Hazardous Materials Spill Response ....................................................................... 243 Hearing Conservation .............................................................................................. 247 Hot Work Program .................................................................................................. 253 Industrial Equipment ................................................................................................ 257 Ladder Safety .......................................................................................................... 263 Lockout / Tagout (Control of Hazardous Energy) .................................................... 269 Personal Protective Equipment ............................................................................... 279 Respiratory Protection (Mandatory Use) ................................................................. 287 Respiratory Filtering Facepieces (Non-Mandatory) ................................................. 295 Silica Exposure Control Plan ................................................................................... 299 Sling Safety ............................................................................................................. 313 Tool Safety .............................................................................................................. 319 Welding and Cutting ................................................................................................ 325 Working Around Lightning ....................................................................................... 335 Working on Water .................................................................................................... 339 This page intentionally left blank Risk Management RISK MANAGEMENT OVERVIEW To minimize the cost of risk and maximize protection
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